International Aerospace Quality Group (IAQG)
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1 International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) 12 th October 2012 Xavier Sahut d Izarn IAQG President SAFRAN Quality VP
2 IAQG Mission Achieve significant performance improvements in Quality, Delivery, and consequently Cost, on all products and services throughout the value stream Through the establishment of effective prevention oriented practices and processes By standardizing Requirements, providing Process Guidelines and spreading Best Practices By introducing a Culture of Quality as early as possible in the value stream thus reducing the cost of poor quality Through establishing and maintaining dynamic cooperation between international Aviation, Space and Defense companies Page 2
3 IAQG Objectives Establish commonality of aviation, space and defense quality systems, as documented and as applied Establish and implement a process of continual improvement to bring initiatives to life Establish methods to share best practices in the aviation, space and defense industry Coordinate initiatives and activities with regulatory/ government agencies and other industry Stakeholders Page 3
4 IAQG Five Year Vision Product and Services Quality and Delivery will have improved 20% per year throughout the product lifecycle Robust processes achieved throughout the supply chain IAQG Quality Management System certification program is robust, recognized and valued 90% of the supply chain certified to IAQG Quality Management System Standards Page 4
5 IAQG: A Global Team IAQG Council 69 Major OEMs worldwide AAQG (Americas) EAQG (Europe) APAQG (Asia & Pacific) Whose mission is to: Page 5
6 IAQG Membership The IAQG membership comprises: Companies who carry out the design, development, manufacture and support of original equipment at system or subsystem level for Aviation and Space products (including platforms and systems) and services Land and Sea based systems for defense applications Trade Associations, and their related bodies created by those aerospace companies, may be Members at Large Page 6
7 IAQG Membership Americas 22 Members Asia Pacific 12 Members Aerojet ATK Ball Aerospace Boeing Bombardier Aerospace Eaton Embraer GE Aviation General Dynamics / Gulfstream Goodrich Corporation Honeywell Lockheed Martin Moog Northrop Grumman * Parker Aerospace Raytheon Rockwell Collins Rolls-Royce North America Spirit AeroSystems Textron Cessna Triumph Group United Technologies Aerospace Industrial Development Corporation (AIDC) AVIC COMAC EGAT * Fuji Heavy Industries Indonesian Aerospace IHI Kawasaki Heavy Ind KAL-ASD Korea Aerospace Industries Mitsubishi Heavy Ind ShinMaywa Industries Blue Indicates Voting Member * Indicates Sector Lead Page 7
8 IAQG Membership Europe 35 Members Advanced Electronics Company AgustaWestland Airbus Airbus Military Alenia Astrium Avio BAE Systems Cassidian Dassault Aviation ELBIT Systems Eurocopter FACC Fokker Aerospace GE Aviation Systems GKN Aerospace Engine Systems HEGAN Israel Aerospace Industries Blue Indicates Voting Member Liebherr Aerospace MBDA Meggitt Messier-Bugatti-Dowty MTU Aero Engines PFW RAFAEL Rolls-Royce SAAB Aerospace SAFRAN SAGEM SNECMA SONACA THALES Turbomeca UAC * Zodiac Aerospace * Indicates Sector Lead Page 8
9 Relationship Growth Strategy Civil Authorities - Production Space Defense Maintenance, Repair & Overhaul Trade Associations Improvement Strategy Requirements People Capability Product & Supply Chain Improvement Performance IAQG Other Party Management Team IAQG Strategic Focus Page 9
10 Improvement Strategy Streams Requirements Establish, Develop, and Maintain Industry Quality requirements to improve product and process integrity People Capability Develop the competency of, and support for, those engaged in Supply Chain processes, in all functions, to deliver continual improvements in On Time On Quality Delivery (OTOQD) Product & Supply Chain Improvement Deployment of Global Supply Chain Process standards and guidelines to ensure continually improving OTOQD internally and externally Performance Provide objective data demonstrating the excellence performance and continual improvement of the whole Aviation, Space and Defense Supply Chain Page 10
11 Relationship Growth Strategy Civil Authorities - Production Working together with the international airworthiness authorities to enable local design, production and certification with global acceptance International Space Forum Working together to achieve standards and a certification scheme that can be effectively and efficiently used by space organizations Defense Relationship Coordination with NATO and defense organizations to adopt simpler, common standards Maintenance, Repair & Overhaul (MRO) Working together with industry towards recognition of IAQG standards and effective industry use, application, and certification to improve aviation safety, product quality, and efficiency of the MRO industry Trade Associations Relationship Establish relationships with other aviation industry Trade Associations whose purpose and objectives overlap those of the IAQG Page 11
12 IAQG Achievements IAQG Vision Goals Management Product and Services Quality and Delivery will have improved 20% per year throughout the product lifecycle Flow Down by IAQG Member Companies 4 th IAQG Strategy Improvement stream created with Performance Performance Index implemented within IAQG Supplier performance as seen by IAQG Member Companies (2010 Performance level complete 2011 in process) Indicators definition planned as part of SCMH (Supply Chain Management Handbook) Page 12
13 IAQG Achievements Robust processes achieved throughout the supply chain Flow Down by IAQG Member Companies SCMH providing Best Practices / Tools Dedicated SCMH tools to assess processes maturity Page 13
14 IAQG Achievements IAQG Quality Management System certification program is robust, recognized and valued OPMT (Other Party Management Team) Certification Auditor accreditation reinforced: Harmonized Training & Examination materials controlled by IAQG Certification Audit duration revised: Minimum audit duration defined New requirements for auditing Management Systems with multiple QMS applicability Civil Authorities recognition Page 14
15 IAQG Achievements 90% of the supply chain certified to IAQG Quality Management System Standards Flow Down by IAQG Member Companies Yearly IAQG Survey monitoring 9100 Certification Sector Certification Average AAQG 71,5 % 70,8 % NA APAQG 60,6 % 72,6 % 84,2 % EAQG 69,5 % 68,5 % 70,5 % Total IAQG 68,7 % 69,9 % NA Page 15
16 Let s continue to work Together! Page 16
17 Thank you for your Attention Page 17
18 Back-Up Page 18
19 IAQG Performance Index 2010 Performance Index Page 19
20 SCMH SCMH Chapters & Content 1. Sales, Master Scheduling & Sequencing Master Scheduling 2. Contract Requirements & Flow Down Requirements & Flow Down Templates Contractual Requirements Review & Management Guidance 3. Design & Development Special Requirements & Critical Items Software Guidance (9115) Quality Aspects of New Product Development 4. Suppliers sourcing selection & approval Supplier Selection and Capability Assessment Product Performance Detailed Assessment Checklists Available Work In Progress Future Page 20
21 SCMH 5. Plant, material, skills, capacity planning & scheduling Planning of Product Realization 6. Order Management and logistic (Internal & external) Order Management and logistic 7. Manufacturing and Inspection 9103 Material for Key Characteristics 9102 Material for First Article Inspection Foreign Object Debris (FOD) Process Control 8. Supplier operational management and product validation Notification of Change Tool Supplier Quality Mgt Basics Subtier Supplier Control Management APQP Control Dossier Available Work In Progress Future Page 21
22 SCMH 9. Control of non conformities, corrective and preventive actions Root Cause Analysis & Problem Solving Control Preventive of non Action conformities Work Transfer Configuration Mgmt Risk Delivery Management Metrics Definition Process Mapping 10. Customer Support (Control of service operations) Counterfeit Suspect Unapproved Parts MRO Appendices 9100 Rev C Deployment Support People Capability PCAP 001 Link to ICOP Overview 9100/SSCA/PPDAC Comparison Available Work In Progress Future Page 22
23 SCMH 9. Control of non conformities, corrective and preventive actions Root Cause Analysis & Problem Solving Control Preventive of non Action conformities Work Transfer Configuration Mgmt Risk Delivery Management Metrics Definition Process Mapping 10. Customer Support (Control of service operations) Counterfeit Suspect Unapproved Parts MRO Appendices 9100 Rev C Deployment Support People Capability PCAP 001 Link to ICOP Overview 9100/SSCA/PPDAC Comparison Available Work In Progress Future Page 23
24 Industry Control Other Party (ICOP) The traditional scheme 3 rd party Certification for ISO 9001 Accreditation Bodies 2 nd party audits Industry Accreditation Bodies The Aerospace ICOP scheme Approval and oversight Industry Certification Bodies Suppliers accreditation certification Suppliers Certification Bodies Suppliers Auditors Surveillance based on risk analysis & product audit Other party Certification for 9100/9110/9120 Page 24
25 IAQG Achievements (Cont d) ICOP scheme *: 1 September 2012 Page 25
26 IAQG Achievements Requirements to harmonize the Quality Management System (QMS) 91xx Series Requirements (9100, Aviation, Space & Defense Organizations 9110, Maintenance Organizations 9120, Distributors ) 9101 & 9104 Trilogy (Requirements for Certification Audits & ICOP scheme Management) Page 26
27 IAQG Achievements (Cont d) Requirements to Improve Product Integrity 9102, First Article Inspection 9103, Variation Management of Key Characteristics 9131, Non-conformance Documentation 9134, Supply Chain Risk Management Guidelines And others Page 27
28 IAQG Achievements (Cont d) SCMH (Supply Chain Management Handbook) 9102 First Article Inspection support materials 9103 Key Characteristics Training Root Cause Analysis and Problem Solving Supplier Selection & Capability Assessment Model Work Transfer Management And others Page 28
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