PILOT CORPORATION OF EUROPE PAE de la Caille - Saint Martin Bellevue ALLONZIER LA CAILLE - FRANCE

Transcription

1 PILOT CORPORATION OF EUROPE PAE de la Caille - Saint Martin Bellevue ALLONZIER LA CAILLE - FRANCE Public limited company with a share capital of EUR RCS Annecy Contact: QSE Unit qse@piloteurope.com Tel : +33 (0) Fax : +33 (0) ENVIRONMENTAL STATEMENT PILOT CORPORATION OF EUROPE DECEMBER 2016 Date of verification: November 23, 24 & 25, 2016 Period covered: 2011/2012/2013/2014/2015

2 Yasuyuki KAZAOKA Chief Executive Officer PILOT Corporation of Europe, a subsidiary of PILOT Corporation based in Tokyo (Japan), makes the injection, the assembly, the conditioning, the marketing and the distribution of the brand s writing instruments on the European market. Our European production site located in Allonzier-la-Caille near Annecy (Haute-Savoie France), developed an Environmental Management System in compliance with ISO standard s requirements and the EMAS European regulation. For many years, the respect of the environment is an integral part of our concerns and our commitments are based on several strategic axles. We, PILOT Corporation of Europe, commit ourselves : 4 To monitor and to ensure, periodically, the compliance with all legal requirements and other applicable dispositions. 4 To improve continuously our performance by a periodical monitoring and an evaluation of our Management System efficiency including an update of our environmental targets. 4 To communicate the environmental policy and the whole information relative to activities which could impact the environment, exhaustively to all customers, suppliers, authorities and concerned public. 4 To check the knowledge, the availability and the implementation of this policy to all employees through our training program and awareness. 4 To preserve natural resources by reducing plastic material quantity used in our products ; by working first on the use of: - Recycled materials - Economy of material 4 To preserve natural resources by Monitoring and reducing, through several improvement studies and investments, the consumption of: - Water - Gas and electricity 4 To prevent any industrial risks and all kinds of pollutions linked to our activities, by implementing an actions program and a monitoring plan. We are particularly aware of significant environmental impacts linked to the wastes production and the energy consumption. Version 4, July 2014 contents Offering new and ever more eco-friendly writing solutions p. 4-5 Writing a new plot for the planet p. 6 7 Tracing the path of steady progress p. 8 9 Drawing an ever-changing world p Fewer empty promises, more solid proof p Carbon footprint and SEA p Fewer primal matter, more brain power p Less extraction, more reflection p Fewer landfills, more refills p Less water for our pens, more water for Nature p Less energy for production, more energy for innovation p Less waste, more resources p Less carbon, more reason p Engraving our approach on the future p Applicable legal requirements and environmental verifier s declaration p

3 environmental statement PILOT CORPORATION OF EUROPE FOR 95 YEARS, THE PILOT BRAND S MISSION HAS BEEN TO CREATE NEW WRITING SOLUTIONS. THE SITE HOUSES MULTIPLE OPERATIONS: AN INJECTION-MOULDING FACILITY for manufacturing plastic parts AN ASSEMBLY WORKSHOP for putting together our cartridges and pens A PACKAGING PLANT for producing blister packs and display cases A LOGISTICS CENTRE for distributing products throughout Europe AN OFFICE COMPLEX housing our administrative, marketing and sales operations AS THE MAIN EUROPEAN SUBSIDIARY OF PILOT CORPORATION (BASED IN TOKYO, JAPAN), PILOT CORPORATION OF EUROPE IS ALSO RESPONSIBLE FOR SUPPORTING THE MARKETING, COMMERCIAL AND LOGISTICAL ACTIVITIES OF THE GROUP S 6 OTHER EUROPEAN SUBSIDIARIES AND BRANCHES, AS WELL AS ITS EUROPEAN DISTRIBUTORS. BETWEEN THEM, THEY COVER MORE THAN 30 COUNTRIES IN EUROPE. 4 5

4 FOR PILOT, WRITING IS NOT JUST ANOTHER ACTIVITY. WRITING REFLECTS SOCIAL RESPECT AND RESPONSIBILITY. As a business with Japanese origins, Pilot Corporation of Europe takes a characteristically long-term view of the future in harmony with the environment in the broadest sense of the term, encompassing society, nature and the global economy. For us, reducing the impact of our activities on nature is just as important as making our products more attractive for consumers. This desire to ensure that our activities are sustainable is what drives our ceaseless efforts to improve our environmental friendliness by paying particular attention to the conservation of resources and the prevention of pollution. WRITING A NEW PLOT FOR THE PLANET. for us ENVIRONMENTAL COMMITMENT IS NOT JUST ABOUT PAYING LIP SERVICE TO A VISION. IT IS A PRINCIPLE THAT MUST BE PUT INTO EVERYDAY PRACTICE. Our two environmental certifications are the official proof of our commitment to work in greater harmony with the planet s ecology and ecosystems. In fact, our entire production system is based on an approach that complies with the guidelines in the rigorous ISO standard and has done for many years in Japan, and since March 2006 in Europe. It gets better: since 2011, we have been one of the few companies in Europe that have achieved full EMAS certification a pledge that our environmental commitment is and will remain both credible and transparent. Guided by our respect for the planet and its inhabitants, we are driving this process forward by carrying out Life Cycle Assessments (LCAs) for our best-selling products with the aim of making effective improvements across all our operations. For the same reasons, we regularly carry out accounting of our greenhouse gas emissions created by all our activities. 6 7

5 Tracing the path of steady progress. ENVIRONMENTAL STATEMENT & COMMUNICATION WITH THE PUBLIC OUR COMMITMENT TO SOCIAL RESPONSIBILITY ACROSS ALL OUR BUSINESS OPERATIONS IS EMBODIED IN A STRUCTURED, DEDICATED PROCESS OF CONTINUOUS IMPROVEMENT: OUR ENVIRONMENTAL MANAGEMENT SYSTEM (EMS). Originally based on the ISO standard (2004 version), our EMS now satisfies all the requirements of the European Community s environmental framework EMAS (2009 version). Reporting directly to the CEO, the Head of our Quality, Safety & the Environment (QSE) unit and his team are responsible for ensuring that our Environmental Management System operates efficiently. Our EMS complies with the continuous improvement circle forming the core of EMAS registration. MANAGEMENT REVIEW CORRECTIVE ACTIONS 6 7 AUDITS INTERNAL INSPECTIONS NON-CONFORMANCE RECORDS 5 CHECK ACT Rules and regulations - Stakeholders - Compliance in design, logistics, purchasing. - Internal reviews: environmental review, CO 2 emissions, LCA PLAN DO 4 ENVIRONMENTAL REVIEW ENVIRONMENTAL POLICY OBJECTIVES PROGRAMMES AND ACTION PLANS PROCEDURES INSTRUCTIONS MONITORING OF KEY INDICATORS COST AND PROCESS CONTROL THE EMS PILOT CORPORATION OF EUROPE 8 9

6 DRAWING AN EVER CHANGING WORLD. OUR ENVIRONMENTAL MANAGEMENT SYSTEM CONSISTS OF STAGES THAT ENABLE US TO ENSURE IT IS FULLY AND CONSISTENTLY APPLIED BY EACH MEMBER OF THE GROUP. Our management reviews (step 7) allow us to ensure that the objectives and programmes defined in our Environmental Policy are applied, monitored, regularly updated and communicated to our entire workforce. BECAUSE IT INVOLVES ALL OUR TEAMS, EVERY SINGLE EMPLOYEE IS COMMITTED TO AND RESPONSIBLE FOR OUR ENVIRONMENTAL APPROACH. OF OUR EMPLOYEES COMMITTED TO OUR ENVIRONMENTAL APPROACH. A company s environmental vision only makes sense if it is shared by its entire workforce. We have raised the awareness of a 100% of PCE employees, familiarising them with our approach. We have also established dedicated, constantly updated information channels for all employees. A number of other specific actions have been taken, including: Creation of an environmental training scheme for new employees. Development and monitoring of an annual training schedule covering emergency situations. Distribution of a quarterly QSE newsletter. Periodic internal audits of our environmental management functions and system. Systematic monitoring of corrective actions following accidents/incidents. Development of our own preventive action system based on non-conformance records. 10

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8 Fewer empty promises, more solid proof END OF LIFE RAW MATERIALS EXTRACTION AND MANUFACTURING PROCESS LCA = LIFE CYCLE ASSESSMENT. THREE CAPITAL LETTERS THAT IDENTIFY AREAS WHERE WE MOST NEED TO IMPROVE, SO WE CAN TAKE EFFECTIVE ACTION TO REDUCE OUR MAIN ENVIRONMENTAL IMPACTS. By analysing our products entire life cycles, from initial conception right through to EOL disposal, we can identify their actual and objective impacts. In order to better understand the respective impacts of the various environmental aspects we have identified and targetted our actions more effectively and we conducted two types of reviews: PRODUCT LIFE CYCLE ASSESSMENTS AND CARBON FOOTPRINT. USE OF THE PRODUCT LIFE CYCLE ASSESSMENT PRODUCTION, ASSEMBLY & QUALITY TESTING TRANSPORT TO POINT OF SALE 14

9 The environmental impact of a product can be objectively assessed by the analysis of its life cycle. SIGNIFICANT ENVIRONMENTAL ASPECTS (SEA) FALL INTO TWO BROAD CATEGORIES: DIRECT: Connected to our activities, the products and services we provide and on which we have a direct and operationnal control. INDIRECT: Connected to third parties acting on behalf of Pilot. The company can influence on these impacts within certain limits. Impact on the conservation of natural resources Consumption of plastics Consumption of other raw materials Gas Water CARBON FOOTPRINT What are the impacts of our activities on the climate change? This method counts the CO2 emissions engendered by our activities : production, logistics, offices Impact on the prevention of pollutions Electricity Hazardous waste Non-hazardous waste WE ASSESSED THE ENVIRONMENTAL IMPACT OF OUR PRODUCTS AND ACTIVITIES USING LIFECYCLE ANALYSIS AND CARBON FOOTPRINT METHODS. THESE ASSESSMENTS HELPED US DEFINE THE BEST ACTION PLANS TO MANAGE AND REDUCE OUR SIGNIFICANT ENVIRONMENTAL ASPECTS. Impact on the prevention of pollutions Impact on the conservation of natural resources Use and disposal of our products by consumers Atmospheric gas emission caused by transportation Fuel consumption 16 17

10 Fewer primal matter, more brain power. Same writer, load again 71% of recycled plastic BeGreen, for a GREENER LIFESTYLE. Analysis indicates that the use of virgin plastic materials has the greatest impact on the environment (due to fossil depletion). 85.5% of recycled plastic 95.5% of recycled plastic This is why we prefer to use recycled materials, and why we are promoting our refillable pens because fewer materials are required to manufacture a refill than to make a pen. This means we can offer consumers a more socially responsible writing solution. 78% of recycled plastic Since 2006, our Begreen label has been the symbol for our two main areas of improvement. The Begreen label indicates that a product is made out of a minimum of 70% recycled plastic sourced from post-consumer waste (like our B2P pens, which are made out of plastic water bottles) or post-industrial waste (in the case of our other products) % of recycled plastic is the minimum content that will earn a product the Begreen label. But 70 is just the minimum the plastic content of Begreen products ranges from 71-95%. 89% of recycled plastic 77% of recycled plastic 19 *excluding replaceable parts

11 SINCE 2006, WE have BEEN FOCUSING ON TWO MAIN AREAS OF IMPROVEMENT THAT APPEAR TO OFFER THE MOST PROMISING OPTIONS FOR REDUCING ENVIRON- MENTAL IMPACT: THE USE OF RECYCLED PLASTICS AND PROMOTION OF REFILLS. less extraction, more reflexion t t of recycled plastics t t of recycled plastics t t of recycled plastics t t of recycled plastics t t of recycled plastics Data in tons We measure annualy our consumptions to estimate our performances. These consumptions are, for the most part, the result of our production activity, which volume varies every year. Therefore, when it is relevant, we monitor the progression of the ratio of our basic indicators reported to the sum of the items produced each year in our injection-moulding, assembly and packaging workshops Items produced Items produced Items produced Items produced Items produced or 30.49% or 22.53% or 46.98% or 44.54% or 35.27% USE OF PLASTICS total quantity per year (INJECTION-MOULDING + BLISTER PACKS) 20 21

12 Our eco-design actions allowed us to reduce our consumption of highquality plastic in our injection-moulding processes and blisters on the last five years. Data in tons Amount of recycled plastic sold in europe (in tons) The other materials used in our processes, such as the ink of our pens, grease, cardboards, paper and wood are not subjected to a graphical analysis since they are not significant compared to the use of plastic RESULTS BETWEEN 2011 & 2015 = tons Data in grams reported to the item produced High-quality plastics & Recycled plastics 100 IN 2013: OBJECTIVE TO 2016 = 218 TONS Amount of recycled plastic sold in europe (in tons) Objectives RESULTS BETWEEN 2011 & 2015 = 0.78 grams Objective 2016 INCREASE TO 218 T THE QUANTITY OF RECYCLED PLASTICS SOLD RESULTS BETWEEN 2011 & 2015 = 0.43 grams Early 2011, we committed to progressively increase the use of plastic recycled material in our manufactured pens and blisters, reducing the volume of virgin material used. A technical change in our blister activity, the launch of a new pen made solely of recycled plastic plus the integration of post-industrial recycled materials, helped us reduce the use of virgin plastic and finally reach a rate of 35% of recycled materials used in our European production. Objective 2016 KEEP ON DECREASING THE VIRGIN PLASTICS AND INCREASING THE RECYCLED PLASTICS. MONITORING INDICATOR. We keep on decreasing our consumption of plastic per unit made. However we reduced our use of recycled plastics as we faced difficulties in the supply of the recycled material in To limit these supply difficulties, we selected a second supplier of recycled material. High-quality plastics Recycled plastics However, the objective set in sales for our recycled-plastic range was not completely achieved in In fact, during the transition period, the sales of virgin plastic material pens were outstanding, greater than those of recycled plastic pens; the integration of recycled materials could not be achieved into these models. Actually, our range of recycled pens must meet the same technical specifications in terms of quality and durability as that of our standard pens. We wish to strengthen this result until the end of 2016 : thanks to the developments made since 2012 allowing us to increase our recycling rate in our European manufactures, our goal of 218 T was reached in In 2015, we notice a decrease of the recycled quantity due to the difficulties we faced in the supply of this raw material (lack of 14 tons)

13 Defining a new scope of activity by including an additional country in our geographical supplying zone led us to reconsider all of our results since We observe a constant progression in the sales of the refills. 6 5,65 Data in grams Blisters PACKS Data in percentages (%) REFILLS 3 RESULTS BETWEEN 2011 & 2015 = 1.01 GR % 23% 31% 30% IN 2013: OBJECTIVE TO 2016 = 34% % RESULTS BETWEEN 2011 & 2015 = 27% 34% Amount of plastic used to manufacture blister packs, per pen and refill sold in blister packs Objective STABILISE THE QUANTITY OF PLASTIC IN OUR BLISTERS. MONITOR INDICATOR. Blister packs Objectives Sales of refills as a percentage of the total number of pens sold in europe Objective 2016 INCREASE THE PERCENTAGE OF SALES ACCOUNTED FOR BY REFILLS BY 3% POINTS OVER THREE YEARS Refills Objectives In 2011, we set the goal of 30% less (compared to the use of plastic in 2010) use of plastic in our blisters by the end of the year 2013, which means 3.32 gr. In 2011, a target was set in relation to the sales of refills. By the end of 2013 we wanted to see an increase of 3 percentage points compared with the sales achieved in Refills had to represent 20% of our sales across Europe. In the end, the increase in sales was dramatic thanks to the launch of the FriXion refills set. Even though our sales of refills have been increasing of 30.27% since 2012, it is more and more difficult to follow a global indicator. It is decided that from 2016, new indicators by range of products will be followed (markers, Frixion, liquid ink). Our present indicator will be replaced next year with the definition of specific targets for each identified product. Thanks to an adjustment in our blister manufacturing process, we have succeeded in reducing the volumes of plastic by 72.63%. Since 2012, our results are stable, under 2 gr per unit sold. The difference from one year to another one depends on the production mix, more precisely due to the number of single-pen blister packs. Indeed, according to the markets and their maturity, the quantity of pens per blister pack can vary clearly. During these last years, we have considerably optimised our blister packaging process in our current production. We are committed to maintain our current level and to monitor this indicator

14 LESS WATER FOR OUR PENS, MORE WATER FOR NATURE. WATER IS LIFE. WHICH IS WHY IT IS SO IMPORTANT TO EXPLAIN THAT WATER DOES NOT PLAY A MAJOR ROLE IN OUR PRODUCTION PROCESS m 3 /FTE VOLUME OF WATER CONSUMED (M3) PER FULL-time employee (fte) Objective M3 / FTE AT THE END OF Most of our water consumption is due to our sanitary facilities and to our sprinkler system. This is why we express our water consumption in terms of FTE (full-time employees or equivalent) m m m m m m m m m m m including 20 m3 used to install our new sprinkler system including 100 m3 used to maintain our sprinkler system 26 including 489 m3 used for the periodical maintenance of the tanks of the sprinkler system. At the beginning of 2011, we committed to reducing our water consumption. Installing water-efficient devices and automatic faucets, increasing the staff s awareness regarding environmentally-friendly practices, as well as investing in a rainwater storage tank were some of the actions taken which helped us lower our water consumption by 49.32% per FTE by the end of Our regular follow-up allows us an optimization of our consumption. Given that most of the investments have been already made, we expect water consumption to decrease by the end of

15 What is a sprinkler? m 3 /linear meter Sprinkler water consumption (m 3 per linear meter) m 3 A sprinkler, more accurately described as a fire sprinkler system, is an active fire protection system that senses the excessive heat produced by a fire and automatically responds by spraying water during a fire, in order to protect the installations and the close environment m m m m In 2012, we were not able to reduce our consumption. In fact, following the expansion of our Sprinkler system due to the construction of the new European distribution centre, several maintenance operations were performed in order to guarantee its effective functioning. Connecting our new sprinkler system to the original water supply network has allowed us to optimise the consumption related to the regulatory tests performed in our water system in Our water consumption of the sprinkler system is stable : the variations are directly connected to the interventions of maintenance. The year 2014 can be considered as our relevant year : indeed, no operation of maintenance or leak were registered during this year. The improvements made for the last 5 years allowed us to reach our lower consumption level ever registered. Every 6 years, the periodical maintenance of our water tanks of the sprinkler system leads to an increase of our water consumption ; this explains the situation of the year It is true that we need to empty the whole system to make the regulatory maintenance

16 Less energy for production, more energy for innovation. ENERGY EFFICENCY IS AMONGST OUR MAIN PRIORITIES. THE ONLY ENERGY WE USE WITHOUT CAREFULLY ACCOUNTING FOR IT IS THE ENERGY WE USE TO THINK UP INNOVATIVE IDEAS FOR REDUCING OUR ENVIRONMENTAL IMPACT, IDEAS SUCH AS RECYCLING AND REFILLS. Gas being used exclusively for heating, we have decided to measure that consumption in terms of square metre heated based on this cycle. Consequently, we follow two separate graphs (gas and electricity). kwh/m T C = GAS CONSUMPTION T C = Objective 2016 T C = T C = 12.1 DECREASE OF OUR CONSUMPTION OF GAS At the beginning of 2011, we made a commitment to reduce our consumption of gas compared with results in Insulating certain parts of our workshops, promoting awareness and training the employees to follow the best practices for energy conservation and investing in a high-efficiency air to air heating system for our brand new distribution centre helped us achieve our objective of reducing our gas consumption. Further to an incident on equipment in 2015, we notice a slight increase of our consumption; however this year is the second lowest year ever. We intend to keep improving our buildings energy efficiency in the coming years by carrying on with our insulation work and by studying the possibility of upgrading our heating system. The various investments realized during the last years allowed us to decrease our consumption of gas per square meter heated T C = GAZ T C = average ambient temperature measured in the area Wh/unit of output ELECTRICAL CONSUMPTION TOTAL Wh Wh 1.52 Wh 2011 TOTAL Wh Wh 2.47 Wh 2012 Objective 2016 TOTAL Wh Wh 5.02 Wh 2013 DECREASE OF OUR CONSUMPTION OF ELECTRICITY 31 TOTAL Wh 8.51 Wh 3.90 Wh 2014 TOTAL Wh 7.58 Wh 4.53 Wh 2015 We committed to reducing our electricity consumption in 2011 and noticed a vast reduction in consumption compared with results in Since 2012, we have seen an increase in the use of energy, but this increase is due to our new facilities (additional offices and warehouse). In 2012, we acknowledged an increase of 3% in energy consumption within our office spaces compared to In 2013, we added a new distribution centre of 5000 m 2 with an energy consumption which represents 12.64% of our global consumption. Therefore, we can state that our energy consumption dedicated in the production has decreased since To promote renewable energy we have established a contract with our supplier in order to steadily raise the green electricity we produced. In 2014 and 2015, the remove and the replacement of some machines with better energy-efficient equipment allowed us to optimize our consumption per unit made. Further to the energy audit made in 2015, we plan actions so that we should keep on decreasing our electricity consumptions in the future. ELECTRICITY ELECTRICITY from renewable sources

17 KWh KWh KWh KWh KWh KWh KWh KWh KWh KWh electricity KWh KWh KWh KWh KWh GAS % FROM RENEWABLE SOURCES = KWh 15.64% FROM RENEWABLE SOURCES = KWh 29.99% FROM RENEWABLE SOURCES = KWh 31.39% FROM RENEWABLE SOURCES = KWh 37.42% FROM RENEWABLE SOURCES = KWh renewable sources GAS BEING USED EXCLUSIVELY FOR HEATING OF BUILDINGS, CONSUMPTION FLUCTUATES FROM ONE YEAR TO THE NEXT, AS A DIRECT RESULT OF PREVAILING WEATHER CONDITIONS. THE ELECTRICITY CONSUMPTION INCREASED IN THIS WAS MAINLY DUE TO THE NEW WAREHOUSE OF M² WHICH WAS IN FUNCTION AND HEATED. THE ELECTRICITY CONSUMPTION SLIGHTLY DECREASED IN 2014 AND 2015 THANKS TO THE REPLACEMENT OF SOME EQUIPMENT. 33

18 Data in tons LESS WASTE, MORE RESOURCES 2011 total : T 10.29% OF HAZARDOUS WASTE OR T T 11.20% OF HAZARDOUS WASTE OR T T 7.1% OF HAZARDOUS WASTE OR T T 5.85% OF HAZARDOUS WASTE OR T T 6.55% OF HAZARDOUS WASTE OR T INCREASING THE PROPORTION OF WASTE RECOVERED FROM OUR PRODUCTION PROCESS WHILE REDUCING THE AMOUNT OF WASTE GENERATED PER UNIT OF OUTPUT, WITHOUT EVER LOSING SIGHT OF THE IMPORTANCE OF ENJOYABLE, COMFORTABLE WRITING WITH A HIGH-QUALITY PEN % OF RECOVERED WASTE OR T* 88.80% OF RECOVERED WASTE OR T* 92.90% OF RECOVERED WASTE OR T* 94.15% OF RECOVERED WASTE OR T* 93.45% OF RECOVERED WASTE OR T* waste total quantity per year * recovered in material and in energy.

19 Of which 77.4% have been recovered in material 70.3% 84.3% 87.9% 86.9% Legal rate is 75% gr/unit 1,60 1,40 1,20 1,00 0,80 TOTAL 1.48 g TOTAL 1.55 g TOTAL 1.63 g TOTAL 1.35 g TOTAL 1.27 g Objective VALUE RECOVERABLE WASTE IN MATERIAL OVER 85% AT THE END OF 2016 WASTE FROM DECOMMISSIONED PRODUCTS DECREASE OF THE QUANTITY OF WASTE 0,60 0,40 0, AMOUNT OF WASTE (IN GRAMS) PER UNIT OF OUTPUT HAZARDOUS WASTE WHICH NEED TO BE TREATED IN A SPECIFIC FIELD (E.G INK, OILS, LIGHTS, BATTERIES ) NON-HAZARDOUS WASTE RECOVERED WASTE IN MATERIAL (E.G WOOD, CARTON, PLASTIC ) + OTHERS RECOVERED IN ENERGY (MIXED MATERIALS) In the first months of 2011, we committed to lessen our amounts of waste. After few years of increase, we note a decrease of our waste per unit of output (for reminder, we changed the scope of the units per product for the blister activity : this allow us to have a more coherent performance indicator on this activity). Moreover, since 2012 we have taken action by decommissioning obsolete products which contribute to additional waste. Ongoing studies on waste and offcuts management should allow us to decrease our waste amount, which is why we believe we will be able to reach the objective set by the end of SITE RATIO 0.46 GREEN-SPACE RATIO 0.30 FAUNA, FLoRA AND BIODIVERSITY. The geographical zone in which we are located is a site dedicated to industrial activities, which it is not a specific habitat for fauna or flora. It should be noted that our site ratio of 0.46 is stable and lower than the 0.60 permitted under local planning and development policies (building area compared to global area = m 2 / m 2, or 0.46). Green spaces currently occupy a total area of m 2 / m 2, representing a site ratio of It is worth noting that the work accomplished internally within PCE, and with our service providers in 2012 has been of great benefit for us. We have improved our waste sorting as well as upgraded our recovery rate, reaching 86.9 % by the end of has been the best year ever since we measure our quantity of waste per unit made Even though our impacts on biodiversity are not significant, we act in order to protect it. In fact, when we built our new distribution center in 2013, we included ponds and revegetation of the buildings in our project.

20 less carbon, more reason Tons equivalent co 2 divided by the total of items produced. PRODUCTION & ASSEMBLY OFFICES IN ALLONZIER OFFICES IN PARIS LOGISTICS DIRECT WASTE END OF LIFE MONITORING OF THE GREENHOUSE GAS EMISSIONS: 2012 : tons equivalent CO 2 in total, being ton eq. CO 2 per item produced. Measures performed by a recognized organization - ADEME1 approved : 16,096 tons equivalent CO 2 in total, being ton eq. CO 2 per item produced. Measures internally performed - ADEME1 method : 10,865 tons equivalent CO 2 in total, being ton eq. CO 2 per item produced. Measures internally performed - ADEME1 method : 11,012 tons equivalent CO 2 in total, being ton eq. CO2 per item produced. Measure internally performed ADEME1 method. 4.15% 0.40% 16.73% 0.75% 8.93% 69.04% 2.03% 0.16% 51.19% 0.44% 4.48% 41.70% 3.28% 0.23% 22% 0.33% 8.24% 65.92% 3.24% 0.32% 23.82% 7.33% 65.29% Between 2009 and 2012, we observe a decrease of 24,51 % of our greenhouse gas emissions thanks to the follow-up actions taken as soon as 2011 in the different departments of the company. For instance, the two main improvements that started are: - the optimisation of business trips and logistic shiftings - marketing decisions on less impactful materials. However in 2013, our greenhouse gas emissions increased compared to 2012 : in fact, we faced an important increase of our activities which led us to purchase more raw materials and have additional supplies from Japan. That is why between 2012 and 2013, our main increase is due to our transports. The logistics represents TeqCO 2 (51% of our total greenhouse gas emissions). From the beginning of 2014, we set up an action plan to optimize our transport. According to this study, we decided that it is essential to follow our greenhouse gas effect annually. In 2015, our greenhouse gas emissions slightly increased (+1.35%) : the main causes of this general increase are our marketing developments and the upstream transport. The air freight still has an important impact; we keep on working to improve our supplies and to better manage the impact of our transports. However it is important to note that our impact is stable when we look at the impact per item produced. We will need to confirm these results in 2016 to reach our target. GREENHOUSE GAS EMISSIONS FOR 2012 : TeqCO 2 GREENHOUSE GAS EMISSIONS FOR 2013 : TeqCO 2 GREENHOUSE GAS EMISSIONS FOR 2014 : TeqCO 2 GREENHOUSE GAS EMISSIONS FOR 2015 : TeqCO 2 Emissions of nitrogen oxides derive mainly from heating the premises. Volatile organic compounds are caused by our marking process. These emissions were taken into consideration in our account of the greenhouse gas emissions. Objective 2016 KEEP THE 2012 RESULTS FOR THE NEXT YEARS

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22 Refillable Engraving our approach on the future. V5/V7 symbolising our entire environmental approach. Since it was first created, our V5/V7 family of pens has embodied our brand s historic success around the world. But the world is changing, and now our V5/V7 is made out of 71% recycled materials (excluding consumables) and is more innovative than ever before. Our new V5/V7 is effectively one of the world s first refillable liquid-ink rollerball. The new pens are the outcome of our focus on two main areas of continuous improvement: waste recovery and the reduction of our environmental impact through the use of refills. Which is why the V5/V7 can be refilled up to 10 times without affecting the smooth writing experience exclusive to Pilot. 43

23 71% recycled plastic excluding replaceable parts 44 But also 1 type of cartridge for both V5 and V7 pens 4 extra bright colours 2 writing styles: fine (0.5 mm) or medium tip (0.7 mm) The V-System regulator ensures consistent ink flow.

24 APPLICABLE LEGAL REQUIREMENTS Our legal and regulatory compliance is supervised by an external legal service. Since June 2011, this monitoring service has been accompanied by an online regulatory intelligence system. The external service submits a quarterly report detailing the main compliance requirements affecting the activities of Pilot Corporation of Europe. With respect to the environmental regulations applying to the buildings and activities housed at the head office of PILOT Corporation of Europe, our main references cover the following areas: AIR Art.R543 of the Environmental Code: refrigerants. WASTE Statutory Order of December 30, 2002: waste classification. Government Decree of May 30, 2005: waste treatment cycle. WATER Convention on releases. ICPE - THE SITE IS SUBJECT TO REPORTING REQUIREMENTS UNDER THE FOLLOWING HEADINGS Section 2661: processing of polymers. Section 2662: storage of polymers. Section 2663: storage of tyres and products at least 50% of the total mass of which is composed of polymers. Section 2925 : Recharging station Article L512-11: noise level measurements. Environmental verifier s declaration concerning verification and validation activities Mrs Dominique Eberentz on behalf of the company Ecocert Environnement, with EMAS Environmental verifier with COFRAC registration number rév.21 FR-V-0010 accredited or licensed for activities within the scope of NACE Code 46.49, hereby declares that he has verified that the site or organisation as a whole featured in the Environmental Statement of PILOT CORPORATION OF EUROPE complies with all the provisions of Regulation (CE) No. 1221/2009 of the European Parliament and Council, dated November 25, 2009, concerning the voluntary participation of organisations in a Community Eco- Management and Audit Scheme (EMAS). The registration scope is available on sur By signing this declaration, I certify that: the verification and validation have been carried out in full compliance with the provisions of Regulation (EC) No. 1221/2009; the outcome of the verification and validation confirms that there is no evidence of non-compliance with the applicable legal requirements relating to the environment; the information and data in the organisation s environmental statement present a reliable, credible and authentic picture of all the site s activities within the scope of the environmental statement. Duly signed at Allonzier-la-Caille on This round of certification covers benchmark years 2014/2015/2016. However, every year we publish updated key indicators on our company website. Statutory Order of July 7, 2009, Article 1: Air analysis and VOC measurements. Statutory Order of July 7, 2009, Article 1: Water analysis. Article R224: operation of boilers. CHEMICAL PRODUCTS Regulation EC1907/2006: REACH. 46 In addition, the Industrial Park of La Caille is subject to the local town planning regulations of Saint Martin de Bellevue (updated October 17, 2008) and Allonzier-la-Caille (updated July 17, 2010). 47