WATER INTAKE & DISTRIBUTION MM1

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1 TOLEDO WATER Andy McClure Manager, Water Treatment Department of Public Utilities City of Toledo Department of Public Utilities TMACOG Lake Erie Algae Sources and Solutions Information Compiled by: Jim Donnell Warren Henry

2 OUR SOURCE WATER

3 OUR WATERSHED

4 WATER INTAKE & DISTRIBUTION MM1

5 Slide 4 MM1 This is difficult to read - is there a simplified version, or could we have our graphics folks create one for you? Mary Miller, 11/26/2014

6 TOLEDO WATER SERVICE AREA MM2 The City of Toledo provides 26 billion gallons of high-quality drinking water per year, serving 500,000 people through 125,000 residential, commercial and industrial accounts in Lucas, Wood and Fulton Counties in Ohio and Monroe County, Michigan.

7 Slide 5 MM2 I might put the per-day figure instead of per year, to make this a bit more relatable. A lot of big numbers on this slide. Mary Miller, 11/26/2014

8 WATER TREATMENT & TESTING

9 COLLINS PARK WATER TREATMENT PLANT Water treatment adjusted regularly Improve taste Eliminate odor Soften & clarify water Reduce toxins Toledo consistently provides high quality drinking water MM3

10 Slide 7 MM3 Can we quantify. Like, "Meets and Exceeds EPA guildelines for high quality water," or some other third-party validation Mary Miller, 11/26/2014

11 MM4 WATER TREATMENT PROCESS Water Intake Water pulled from lake Low Service Pump Station Pumped from shoreline to plant Chemical Feed Room Water enters plant Flocculation & Sedimentation Basins Impurities settle out Filter Room Filter any remaining impurities Distribution Stored for pumping throughout system

12 Slide 8 MM4 This is good, the only thing I might add is the time each of these processes take. Mary Miller, 11/26/2014

13 COLLINS PARK WATER QUALITY TESTING 9 licensed chemists/bacteriologists Staffed 24/7/365 4 labs More than 650 tests every day, year-round 180 tap water collection points

14 THE DO NOT DRINK ADVISORY

15 WHAT HAPPENED? Algae bloom directly over water intake Microcystin detected beyond recommended reportable level Regulatory authority recommended issuing Do Not Drink advisory Accelerated treatment to reduce toxin Continued testing until water deemed safe to drink

16 Harmful Algal Blooms

17 PREVENTATIVE MEASURES

18 MM11 PREPAREDNESS & EMERGENCY PLANNING Existing EOP expanded to increase notification of external partners & update communication procedures Trained staff on the plan September 9-12 th Submitted revised EOP to OEPA September 19 th

19 Slide 14 MM11 I would suggest expanding and simplifying this. What is the plan? This slide is unclear and technical. Who are external partners? How will they be notified? Also MOST IMPORTANT: How will Joe Consumer know in the future if he can't drink the water - my opinion is there needs to be ONE source for this info before the 2015 season and it needs to be over communicated to restore public trust... seems like that piece is still missing. Mary Miller, 11/26/2014

20 MM5 PREPAREDNESS & EMERGENCY PLANNING Required all essential staff to attend Incident Command Training (NIMS) 100 & 700 September 9-12 th Joined Ohio WARN October 6 th Conducted Water Emergency Table Exercise in cooperation with OEPA, OEMA October 30 th Inviting Partners to participate in series of workshops first was for Health Care & Consecutive Systems Nov 20 - at UT

21 Slide 15 MM5 I would suggest expanding and simplifying this. What is the plan? This slide is unclear and technical. Who are external partners? How will they be notified? Also MOST IMPORTANT: How will Joe Consumer know in the future if he can't drink the water - my opinion is there needs to be ONE source for this info before the 2015 season and it needs to be over communicated to restore public trust... seems like that piece is still missing. Mary Miller, 11/26/2014

22 NOW QUICK TERM RESPONSE Buoy placement in Lake Erie Detect Blue-green algae MM6 3 probes relay water conditions Advance notice for treatment process

23 Slide 16 MM6 Why is this important to Joe Consumer? How much advance notice? Can it prevent another Do Not Drink Advisory? Mary Miller, 11/26/2014

24 MM7 SHORT-TERM IMPROVEMENTS Low Service Pumping Station Additional Potassium Permanganate Feed Additional Powdered Activated Carbon (PAC) Feed Collins Park Water Treatment Plant New Powdered Activated Carbon Feed Filter 24 pilot testing Design Bid Construct: July 15, 2015!!

25 Slide 17 MM7 What is the purpose of each of these improvements (i.e.) Will these improvements allow for faster treatement? Will they remove microcystin? Why are they important to Joe Citizen when he goes to get a drink of water? Mary Miller, 11/26/2014

26 LONG-TERM TREATMENT METHOD Currently evaluating options Blue Ribbon Panel of national experts MM8

27 Slide 18 MM8 Who are the experts? Need to establish credibility/trust here. Mary Miller, 11/26/2014

28 VOLUNTARY CONSERVATION PROGRAM Longer treatment cycle improves chemical effectiveness Voluntary, simple conservation Full loads of laundry and dishes High efficiency settings on washers, dishwashers Limit at-home car washing

29 CAPITAL PROGRAM

30 MM9 WATER INFRASTRUCTURE IMPROVEMENTS $264 million in upgrades to water infrastructure $134 million in rehabilitation and plant modernization $130 million in water quality improvements and reserve capacity Planned prior to Water Event Completion in 2019

31 Slide 21 MM9 Warren, I really like this section and would reccomend few changes, but it seems out of place with the section that precedes it. Is there a way to integrate the two? Maybe not, but just my thoughts. Mary Miller, 11/26/2014

32 CONSTRUCTION ZONE Current Construction Upcoming Construction Projects

33 WEST AND EAST PLANT ROOF REPLACEMENT PROJECT Project Schedule Construction Start: August, 2013 Construction Complete: March, 2015

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38 NEW DISINFECTION FACILITIES Project Schedule Construction Start: February 10, 2014 Construction Completion: May, 2015

39 ALUM FEED IMPROVEMENTS Ohio EPA mandated project Additional liquid alum feeder Improved chemical mixing

40 New Alum Feeder & Day Tank Raw Water Channel Alum Feed Weir uniform flow dispersion

41 MM10 COLLINS PARK WATER TREATMENT PLANT Plant power upgrade Filter system improvements Instrumentation & Telemetry upgrade Harmful Algae Bloom treatment

42 Slide 31 MM10 How much of this, if any, was in response to the DND event in August? Mary Miller, 11/26/2014

43 IMPORTANCE OF CLEAN SOURCE WATER Regional/national issue Variety of contributing factors require variety of solutions Community must work together

44 QUESTIONS

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