UK Environmental Impact

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1 UK Environmental Impact 2017 Review and 2018 Targets Version 1.0 February 2018 Prepared by Julie Jones 1

2 Document Information Disclaimer This document describes a generic product or service and should be read in conjunction with other documents relevant to the configuration of any specific system. The recipient of this document is responsible for ensuring that the products and/or services described herein meets its own requirements. The information contained in this document is subject to change without notice and should not be taken as a commitment by TSYS. TSYS assumes no responsibility for any errors that may appear in this document. Document Publication Details Area Description Title Environmental Impact Subject Released Date February 2018 Version 1.0 Author Julie Jones Owner Julie Jones Document Version Control Version Date Comments 1.0 February 2018 Original document Contact Person Julie Jones Associate Facility Director TSYS York Tel: + 44 (0) Fax: + 44 (0) juliejones@tsys.com Copyright 2017 Total System Services, Inc. All rights reserved worldwide. The information contained within this document is confidential and proprietary to TSYS and is distributed to TSYS clients and team members for their exclusive use. It may not be reproduced in any form without prior written permission from TSYS, One TSYS Way, Columbus, GA Total System Services, Inc. and TSYS are federally registered trademarks of Total System Services, Inc. in the U.S. and in other countries. All other products and company names are trademarks or registered trademarks of their respective companies. 2

3 TABLE OF CONTENTS Document Information Review... 4 Carbon Footprint... 5 Our 2018 Targets

4 2017 Review In both 2017 and 2018, TSYS were named in Ethisphere's World's Most Ethical Companies list. This is the sixth time in the last seven years that TSYS has achieved this honor, which underscores our commitment to leading ethical business standards and practices. When selecting TSYS as one of the 2018 World s Most Ethical Companies, Ethisphere evaluated our practices and programs which support these five categories: ethics and compliance, corporate citizenship and responsibility, culture of ethics, governance and leadership, innovation and reputation. As we celebrate our own 35th anniversary this year, we continue our commitment to doing the right thing and, as our Customer Covenant declares, we hold ourselves to uncompromising standards. Certificate Number 8729 ISO14001 OHSAS18001 ISO50001 In December 2017 TSYS underwent a successful recertification audit for ISO50001: 2011 Energy Management Standard, which sees our certification valid for a further 3 years, subject to annual surveillance audits. We also underwent surveillance audits for our existing ISO14001:2015 and BS OHSAS 18001: 2007 accreditations in June Our London, York and Knaresborough offices are covered by these standards. 4

5 Carbon Footprint This year s carbon footprint is based on information for the calendar year We have amended the formulae used to calculate our Carbon Footprint to reflect the latest DCF Carbon Factors (2017). Using these latest conversion factors, our carbon footprint shows an overall decrease from 4430 eco2 (tonnes) in 2016 to 4200 eco2 (tonnes) in Carbon Footprint by Sector 1% 0% Air Travel Transport Utilities On Site Fuel Usage 60% 37% 2% Energy Usage Our target was to reduce our total energy usage by 5.46 %, measured by comparing transaction volume against electricity consumption to provide a kwh per transaction. This allows us to reflect business growth while still providing an accurate, demonstrable metric. 5

6 Total kwh per annum Title: UK Environmental Impact Version: 1.0 In 2016 our total energy kwh per transaction was In 2017 our total energy kwh per transaction has reduced to , showing a year on year reduction of 10.3%. This demonstrates our ongoing commitment to improving our energy efficiency also saw a further reduction in the total number of electricity kwh used - falling by 4.87% - continuing the progress made over recent years. This reduction needs to be seen alongside our gas usage, which has fallen by 37% in 2017 following the removal of gas from our York office. This work was part of a full refurbishment of the York office to introduce new working environments to facilitate our Better Ways of Working initiative, and included a replacement of all the HVAC and electrical systems in the building. Annual UK Electricity Usage ,000,000 10,000,000 8,000,000 6,000,000 4,000,000 2,000, Our Energy Management Committee continues to meet regularly to review our progress against targets and items on our Energy and Carbon Action Plan. In 2008 TSYS started to purchase green electricity, meaning 100% of our consumption comes from good quality combined heat and power sources. Below is a chart showing where this power comes from: 6

7 Water Usage Our target was to reduce water usage by 2.5% across our York and Knaresborough offices where we have direct control of water usage. Water usage in 2016 was 4480m 3, which reduced to 3865m 3 in This equates to 8.91m 3 per person per annum, down from from 9.96m 3 per person which is a reduction of 10.5%. The major contributor to this is our York office where, as part of the full building refurbishment, we have introduced water saving measures to all washrooms. Waste Management Our waste target for 2017 was to divert 100% of our waste away from landfill. We achieved this target in full through a combination of: Recycling our confidential waste (after secure on-site shredding), cardboard, plastics and glass with our general waste management companies Recycling electrical (WEEE), battery and toner cartridge through specialist waste contractors Sending our food waste for anaerobic digestion Ensuring any remaining waste that is not recyclable is disposed of through waste to energy incineration 7

8 Our 2018 Targets Energy Usage TSYS recognises that energy usage is our largest single environmental impact and also the main contributory factor in our overall carbon footprint. As part of our compliance to ISO50001, future energy targets will include gas and diesel usage on site and not be limited to purely electricity usage. Following the completion of major renovation work at our York office in 2017, we are resetting our energy baseline year to To accurately measure our energy usage we use the following indicator: We will measure transaction volume against energy consumption to provide a kwh per transaction. This measure allows for business growth to be accurately reflected. Our Energy Target Our Energy Management Committee has reviewed our projected usage across all sites. They have taken into account major infrastructure projects and planned technology changes and agreed an energy reduction target of 6.65% for In addition, we will: Maintain our accreditation to ISO50001 and use this standard to effectively manage our future energy use Continue to work with our team members to reduce electricity wastage and introduce new technologies Continue to secure adequate and reliable energy supplies at the most advantageous rates and implement contingency plans to protect operations from energy supply interruptions Commit to procuring green electricity which is generated from good quality combined heat and power sources Water Usage TSYS recognises that water is a limited resource and we should ensure that we use this resource wisely within our buildings. For all our UK premises where we have control of the water supply (so excluding common areas within multitenanted buildings) we will measure our water usage in m³ against the number of employees on site (m³ per FTE). Our Water Target We aim to reduce water usage by 2.5% in 2017 by working with key suppliers, monitoring our water management systems and encouraging our team members to be aware of and continue to reduce water wastage. We are also due to commence a refurbishment of our Knaresborough office and plan to introduce the same water saving technology here, that we recently fitted in our York office. 8

9 Waste Management We will measure our waste management by the amount of waste we recycle, the percentage of waste diverted from landfill and the overall amount of waste generated by our offices by weight. Our Waste Management Target By working with our key waste management providers, we will support and invest in new technologies to maintain 100% of waste being recycled or diverted from landfill via waste recovery. We also commit to reducing the volume of waste recycled across our York, Knaresborough and London offices by 5%, based on our 2017 total waste weight of 76.8 tonnes. 9

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