SUSTAINABLE MANAGEMENT PLAN 2018 and beyond

Transcription

1 P a g e 1 SUSTAINABLE MANAGEMENT PLAN 2018 and beyond

2 P a g e 2 Scope This Sustainable Management Plan for NightQuarter is implemented and reviewed by NightQuarter Management on an annual basis and was written in consultation with environmental groups such as WWE for viewpoints and guidance. The principles and guidelines are to be embraced by all vendors and contractors at the venue, including the purchasing and use of sustainable products, using sustainable transport options, waste minimisation and the appropriate disposal of waste and recycling in the bin facilities provided. It applies to all events, functions, and workshops co-ordinated by NightQuarter. This Sustainable Management Plan 2017 and beyond is a strategic statement reflecting one of the key goals identified by NightQuarter in its Code of Conduct I Will embrace sustainability and social responsibility where the organisation and its staff strive to embed environmental, social, economic and cultural sustainability in all its activities. This then forms a key component in all staff s KPIs, goals and activities. The Sustainable Management Plan for NightQuarter includes relevant goals, indicators and accountabilities that will be reviewed annually for the following: Executive Management Human Resources Education Community Engagement Operational Practices Reporting and Monitoring Introduction In 2017, NightQuarter undertook a review of its sustainability activities, specifically to reduce its carbon footprint and more broadly of the way that the principles of sustainability are promoted across all events of NightQuarter. To co-ordinate this work, a Sustainability Greening Committee was established to work on the development of a Sustainability Management Plan. NightQuarter Owners and Management approved the Sustainability Policy in October Version 2. was ignited to meet the needs of Festival 18. The Sustainability Plan 2017 and Beyond articulates the principles in a strategic framework for action, monitoring and reporting. A widely accepted definition of sustainability is Meeting the needs of the present without compromising the ability of future generations to meet their own needs (Brundtland Report, 1987). For NightQuarter, adopting the principles of sustainability means incorporating them into decisionmaking processes and operational activities, thus ensuring environmental protection, social responsibility and sound fiscal practice. NightQuarter is committed to effective community engagement. Generally, the broader community is embracing sustainable practices. Gold Coast residents continue to be water wise following

3 P a g e 3 extended drought periods in Queensland and In June 2018, it will be law in Queensland to ban single use plastic bags. NightQuarter responds readily to community engagement and feedback on its business practices. 1. Defining Sustainability Sustainability encompasses environmental, social and economic dimensions. A widely accepted definition of sustainability is Meeting the needs of the present without compromising the ability of future generations to meet their own needs (Brundtland Report, 1987) 2. Sustainability at NightQuarter NightQuarter s Strategic Plan refers to the principles of sustainability to inform our corporate, operational and workforce policies and practices and the management of our financial security. Economic efficiency and environmental sustainability are equally reflected in building design, as well as in energy and water use and waste management. Sustainability at NightQuarter involves incorporating our values into our way of thinking, our decision-making processes and our actions. Sustainability includes prudent financial management. Sustainability Policy The Sustainability Policy underpins NightQuarter s commitment to embed sustainability across all elements of the business and is integral to the Sustainability Management Plan 2017 and beyond. The policy focuses on environmental sustainability, but acknowledges that sustainability encompasses social and economic dimensions which are the focus of other NightQuarter policies. Policies are found on the NightQuarter Google Drive. Guiding Principles NightQuarter s Sustainability Plan is guided by: Values - Fostering the values of sustainability in our vendors and staff through education, community engagement and corporate practices. Governance - NightQuarter will lead by example and promote the principles of sustainability in our vendors and staff through education, community engagement and corporate practices Commitment across all levels of the organisation - Each element of NightQuarter has a responsibility to embed sustainability in the areas over which it has influence Participation and inclusiveness - The involvement of staff and students and the wider community is integral to advancing our sustainability agenda. Purpose The Sustainability Management Plan 2017 and beyond is a strategic framework to guide and support delivery of NightQuarter s sustainability agenda. Governance Governance Framework

4 P a g e 4 NightQuarter s Sustainability program has been developed and implemented through a framework that is supported by NightQuarter s management, formalised processes and stakeholder engagement. NightQuarter Directors Management Team Sustainability Greening Committee Engagement with Stakeholders: Current and future staff, vendors, contractors, Festival 18, general public The Sustainability Greening Committee currently comprises of the following representatives: Alice Conway, Marketing Manager, NightQuarter Ian Van Der Woude, Management Director, NightQuarter Bill Hall, Site Manager & Greening Committee Supervisor, NightQuarter Eddie Suero, Scheduled Property Services, Cleaning Contractor 3. Priorities To be a sustainable venue is one of the five high level goals of the NightQuarter 2020 strategic plan. The following priorities support this goal: Identify gaps in current policies and procedures; review and/or develop new policies and procedures as required; Incorporate sustainability into operational plans Develop a reporting capacity to monitor performance Maintain and improve on incorporating sustainability in staff induction, training and development programs where relevant Establish a register of relevant partnerships and seek out opportunities to strengthen community outcomes. Further minimise energy consumption while providing best practice facilities Apply effective water conservation measures

5 P a g e 5 Apply effective waste minimisation strategies in line with waste hierarchy (avoid, reduce, reuse, recycle, disposal) Integrate principles of sustainability into NightQuarter s procurement processes Develop a Sustainable Transport Plan Raise the visibility of NightQuarter s sustainability commitment internally and externally. 4. Goals, indicators and accountabilities Relevant goals, objectives, key performance indicators, targets and strategies have been developed to progress NightQuarter s sustainability agenda in educating, community engagement and operational areas. While the goals, objectives and targets are defined by specific elements, the overarching goals are to ensure coordination and coherency. Accountability for the plan and its implementation rests with the Directors, with the coordination of Management and the Sustainability Greening Committee. The plan addresses goals, indicators, actions and accountabilities for the following areas: Executive Management Human Resources Community Engagement and Partnerships Operations o Energy and Carbon Emissions o Sustainability Supply Chain o Economy and Community o Inclusion and Diversity o Food and Beverage o Transport Executive Management Overview NightQuarter values its reputation in sustainability and makes every effort to achieve compliance with processes, policies, procedure and legislation. It recognises risks such as energy demand, water scarcity, population growth, food security and ecosystem decline and seeks to lead in addressing these and other contemporary issues. Financial viability is a key related principle. NightQuarter s sustainability values are reinforced through its management approach. NightQuarter has strategically investment in applying environmentally sensitive practices to reduce its impact on the environment and reduce costs. NightQuarter continues to review and develop relevant policies, procedures and programs as well as incorporate the principles of sustainability into its planning processes.

6 P a g e 6 NightQuarter is owned by Food Focus Australia Pty Ltd which guides its relevant plans, policies, programs and communication strategies. Goal: NightQuarter is recognised as embedding principles of sustainability that support NightQuarter s goals and strategies. Objectives: Integrate and embed principles of sustainability into NightQuarter plans, policies, processes and procedures Develop a reporting process to monitor performance Recognise staff for positive contributions to NightQuarter s sustainability agenda Actions and Accountabilities KPI Targets Accountabilities When Appropriate policies and procedures in place to support the NightQuarter s sustainability commitment Identified policies and procedures revised/developed in 2018 HR 2018 Adoption by divisions of the core elements of this plan Regularly report on sustainability to the Management Team Sustainability award for staff established Appropriate sustainability KPIs incorporated in each division s Operational Plan from Annual reporting specifically identifies sustainability Sustainability award launched in 2018 HR, Mgmt 2018 HR, Mgmt HR, Mgmt Strategies Accountabilities When Identify gaps in current policies Sustain. Comm and procedures and review as required and develop new policies and procedures as required including appropriate monitoring and reporting protocols Formulate key documents and Sustain. Comm., Mgmt sub plans to ensure priorities are identified, approved and resourced. Mgmt to identify and Mgmt 2018 incorporate sustainability KPIs in their operational plans The Sustainability Greening Committee to oversee the Sustain. Comm. 2018

7 P a g e 7 NightQuarter sustainability reporting process. The process will encompass sustainability performance from relevant areas of NightQuarter Establish a Sustainability Award for staff to recognise innovation and effective approaches to leading sustainable practices. HR, Sustain. Comm., Mgmt, MM 2018 Human Resources Overview Since its foundation, NightQuarter has made a commitment to embedding sustainability into the corporate culture, values and practices. One of the key strategies in support of NightQuarter s core goals is to ensure that staff and market stalls can achieve excellence in learning from NightQuarter s commitment to education. Goal: To foster understanding of, and commitment to the principles of sustainability in the workplace. Objectives: All new staff to be made aware of NightQuarter s sustainability commitment Sustainability principles to always be incorporated into relevant staff training and development programs KPI Targets Accountabilities When Review Sustainability 2018 HR 2018 component of the new staff induction program Development of staff training and development programs that incorporate sustainability Re-develop new and improved training module in induction HR 2018 Strategies Accountabilities When Include links to the HR 2018 Sustainability Policy and Plan, and the Sustainability Website in the Staff induction process Conduct an analysis of current staff training and HR 2018

8 P a g e 8 development Review key themes and principles of sustainability in staff training and development programs HR 2018 Community Engagement and Partnerships Goal: Contribute to a robust, equitable and environmentally sustainable society by fostering partnerships and engagement opportunities which are focused on sustainability. NightQuarter has a commitment to community engagement and values its partnerships with local communities, business, industry and government at regional, national and global levels. Community engagement means forming connections and interactions with, and influencing, internal and external partners. This influence will contribute to a robust, equitable and environmentally sustainable society and promote local and global citizenship. Through mutually beneficial partnerships, NightQuarter will respond to community need, exchange knowledge and offer opportunities for staff and trainees to participate in community-based learning activities. Objectives: Develop a profile of engagement with stakeholders in regard to sustainability Be an example to the wider community by demonstrating best practice with regard to the environment and sustainability. Actions and Accountabilities KPI Targets Accountabilities When Current partnerships related to sustainability to be documented and reported to the Sustainability Greening Committee Report produced in 2018 Dir 2018 Strategies for broadening and depending the engagement portfolio Increase in stakeholder engagement Dir 2019 Strategies Accountabilities When Establish a register of current partnerships with regard to sustainability Dir/Management 2018

9 P a g e 9 Build on established partnerships in sustainability and seek out new opportunities to strengthen regional and community outcomes Build on promoting opportunities and avenues for staff and trainees to be aware of, and take part in local community activities in sustainability Dir/Management 2019 HR/Management 2018 onwards Operations NightQuarter s sustainability commitment is reflected in our corporate and operational practices. The Strategic Plan includes a value statement for a robust, equitable and environmentally sustainable society and a commitment that environmental sustainability is reflecting in building design, as well as energy, water and waste management practices. Areas of activity include: Biodiversity Energy and Carbon Emissions Recycling and Waste Reduction Sustainable Transport Sustainable Products and Materials Sustainable Water Procurement Biodiversity Biodiversity refers to all the animals and plans present in an area, and not just the obvious species. The ongoing functioning of ecosystems require interactions between all participating species large, microscopic, stationary and mobile, seen and unseen. Attempting to understand biodiversity requires an appreciate of the varieties of life and the intricate ways they relate. NightQuarter was situated on a vacant block of land. Existing trees were built around due to the dense birdlife that habitat them. Native plants were planted around the perimeter and within the venue. Goal: To apply best practice in managing our natural settings while providing excellent facilities to meet the operational demands of NightQuarter. Objective: To ensure that relevant NightQuarter plans, policies and procedures consider biodiversity values. Actions and Accountabilities

10 P a g e 10 KPI Targets Accountabilities When To consider the effects on natural habitat during site works Review undertaken for any site works Ongoing Native plants to be used in landscaping Landscaping upgrades to be considerate of the regional ecosystem Ongoing Energy and Carbon Emissions Low Carbon Vision NightQuarter is committed to the reduction of Greenhouse Gas Emissions. This will be achieved through systematically improving the energy efficiency and use of resources by continuing to embed sustainable practices in our corporate strategies, policies and operational procedures and by raising awareness of environmental issues among staff, market stalls and the wider community. A carbon reduction venue means low energy bills, new local industry and clean air. Reducing carbon emissions doesn t happen immediately, but big improvements can be made with little changes. Practical steps to reduce emissions include reducing energy demands for heating, cooling, ventilation, lighting and power usage for cooking, and generating energy from low carbon or renewable sources on or near the site. Taking advantage of these opportunities provides value to all involved. Energy With the growth and as energy demand rises, energy efficiency has become a high priority. Figure 1 below shows our energy consumption over recent years. As we grow as a business, our relative energy consumption has declined. Goal: To minimise energy consumption while providing best practice facilities. Objectives: To apply measures and practices that will increase energy efficiency To apply appropriate technologies to reduce power consumption KPI Targets Accountabilities When Reduce Energy In line with sector Dir, Consumption across the venue average Reduce Co2 emissions In line with sector average Dir, Sm Strategies Accountabilities When

11 P a g e 11 Develop policies aimed at reducing energy consumption Carbon Management Plan implemented. Priorities: Metering program for vendors implemented. Schedule energy audits and implement identified projects Dir 2018 Comm., Continually review design guidelines Target energy reduction measures in any site works Develop and implement an energy reduction awareness program Comm., Dir, MM, Benefits NightQuarter Market Stalls Environment - A site that meets best - Lower running costs - Reduce emissions practice standards and community expectations - Building local industry to reduce carbon footprint - Increased planting - Purchasing local - Managing power usage to a minimum ensuring heating and air conditioning are only used when necessary Guidelines - Removing generators where possible - Compulsory non use of air conditioners when containers open - Reducing usage of hardwood on grill through better practice - Increased plant and greenery Recycling and Waste Reduction Vision NightQuarter s waste management program includes recycling paper, cardboard, polystyrene, commingled (glass, plastics and cans) fluorescent tubes, furniture, printer cartridges, mobile phones and batteries.

12 P a g e 12 Waste Reduction means less landfill and raw material demand and more recycling. Waste Reduction means reduced contribution to landfill waste, less transport of waste and increased re-use and recycling of materials by businesses and patrons. Creating a waste ecosystem that generates waste reduction can t happen immediately, but big implements can be made with little changes. It is an ongoing work in progress. NightQuarter has had systems in place since it opened in 2016 taking Practical steps to reducing waste include effective waste separation, re-use of waste and recycling. All cartridges are refilled and waste is collected and separated. NightQuarter is continually seeking to improve its waste management practices and reduce waste going to landfill. Goal: To apply effective waste minimisation strategies in line with waste hierarchy (avoid, reduce, reuse, recycle, disposal) Objective: Reduce waste to landfill and improve waste management processes. Actions and accountabilities KPI Targets Accountabilities When Reduce waste to landfill by diverting from site and increasing recycling 5% reduction in waste to landfill per annum Mgmt Strategies Accountabilities When Develop policies that will Dir 2018 minimise landfill and increase recycling Carbon Management Plan implemented. Priorities: Dir, Mgmt Review waste management contract to focus on minimising landfill and increase recycling Conduct waste audits on all general and mixed bins Review number and types of bins at the venue Review food recycling program Review effectiveness of re-fill cups on

13 P a g e 13 beverages Optimise recycling of construction waste in site works Develop and implement a waste reduction awareness program with staff and market stalls including plastics Dir, Mgmt Ongoing Benefits NightQuarter Market Stalls Environment - A site that meets best practice standards and community - Increased engagement on initiatives that reduce waste and - Reduced emissions from decomposing waste at landfills expectations increase recycled - Reduced land - Lower waste disposal costs materials contamination at landfills - Reduced emissions from transportation of waste to landfills - Decreased demand for raw materials

14 P a g e 14 Sustainable Transport Vision Sustainable transport means less reliance on emissions-intensive private vehicles. This would lead to better air quality, less congestion and a healthier population. Managing transport through to easy accessibility for the disabled has eliminating barriers for safe, independent and dignified experience. NightQuarter encourages its patrons, staff and market venders to think about the sustainability of transport modes. With the long corridor of the Gold Coast and the transportation of food and other goods, this makes it challenging. To overcome these constraints and to reduce carbon emissions, public transport, carpooling and cycling are encouraged as alternatives to private cars wherever possible. The location of NightQuarter was partly chosen for its access to public transport; train, light rail and bus services are opposite the front opening of the venue. Better use of technology also helps to reduce our carbon emissions related to travel. Teleconferencing to reduce trips for staff is encouraged and working from home on non-trade days, improving staff productivity through reducing travel times. It is also encouraged to use public transport to meetings wherever possible. All documentation is available remotely via The Cloud and Web access. E-Newsletters are frequently used to market stalls, staff and customers. Goal: Maximise the use of sustainable transport options Objective: To reduce staff travel To reduce travel and communication options for staff and market vendors. Actions and Accountabilities KPI Targets Accountabilities When Sustainable Transport 2018 Dir 2018 Plan developed Develop reduced cost initiatives for transport to customers 2018 Mgmt 2018 and beyond Strategies Accountabilities When Develop Sustainable Transport Dir 2018 Plan Transport initiatives implemented Dir 2018 and beyond Benefits

15 P a g e 15 NightQuarter Market Stalls/Community Environment - Best practice standards and community expectations - Potential reduction in costs through reduced car parking provision - Reducing congestion with little capital cost - Reduced congestion - Reduced travel times - Better physical health due to higher physical activity - Future proofing transport network - Improved access to amenities - Ensure accessibility across the site - Reduce transportrelated emissions - Improved air quality - Reduced demands for new road infrastructure Guidelines - The site is designed and planned with easy access by pedestrians, cycling, public transport, then private cars. - Ensuring easy, direct and safe pedestrian access between complementary uses including the access onsite for loads and unloads. - Support all communications with transport options and direct lineage to timetables to make transport easy - Support car sharing to reduce emissions - Pedestrian crossings and traffic controllers to ensure safety - No single use bags given to patrons as a policy - Emphasis on light rail on launch - Easy access to bus terminal, hard and light rail. - Continued promotional emphasis on easy to get to NightQuarter. Statements are made in all communications. - Maintain wide clear walkways for ease of movement - Include at all times easy to access Disabled toilets and Parents Rooms - Maintain ramps to all key areas across the site - Offer seating for Disabled at all times

16 P a g e 16 Sustainable Products and Materials Vision NightQuarter has a strong reputation for environmental responsibility and leadership. NightQuarter has applied environmentally sustainable design into its site plans including: Repurposing Queensland rail containers Recycling timber Insulating containers to reduce heat load/heat loss Establish energy management system controls on air-conditioning and lighting to ensure energy efficient. Low energy lighting Environmentally preferable materials Repurposing tennis court artificial grass Use of recycled and recyclable materials Water efficient fittings Use of sustainable products and materials reduces environment impact. NightQuarter and vendors will also be encouraged to use and sell goods sustainably, ranging from building materials to food, including sustainable sourcing and encouragement of local food sources. NightQuarter will responsibly manage the supply change and enhance sustainability performance through sustainable sourcing practices. Goal: All planning and development considers the environmental sensitivities of the venue and incorporates principles of sustainability. Objective: Design guidelines incorporate principles of sustainability. Actions and Accountabilities KPI Targets Accountabilities When New construction incorporate principles of sustainability Ensuring all products and materials are sustainably used Strategies Accountabilities When All planning takes into consideration ecological issues Constantly review Design guidelines to achieve greater sustainability All major projects require a sustainability matrix to be completed to demonstrate all

17 P a g e 17 sustainability issues have been explores in the design solution Encourage furniture reuse where possible Use recycled and/or recyclable materials wherever possible Continually review space allocation and usage to improve space utilisation to avoid building excess waste Sm Benefits NightQuarter Market Stalls Environment - Meet best practice standards and community expectations - Local jobs and industry growth - Enhanced sense of community and local identity - Healthy, local food - Reduced waste - Reduced transportation - Sustainable consumption and community engagement Guidelines - Separating waste for recycling - Sourcing from local supplies to ensure sustainable procurement in a way that achieves value for money - Sourcing from sustainable suppliers - Initiatives to reduce plastic waste e.g. reusable cups, banning single use bags; thus protecting the health of our waterways of pollutants - Promote local jobs and work experience - Reduce food waste with Ozharvest programs for leftover food in place - Use recycled materials wherever possible across the site e.g. leftover artificial grass or recycled tennis court grass, recycle pallets for furniture - Use cleaning materials where possible that are Green and environmentally friendly

18 P a g e 18 Sustainable Water Vision Sustainable Water would mean management of limited water sources to ensure that water demands are met without compromising future water supplies. NightQuarter has a comprehensive water saving program in place. Water saving initiatives include wastewater, fire hose reel testing, reduced water use for toilet flushing and landscape watering. Water efficient appliances, fittings and tap ware are installed in bathrooms and washroom. Drought tolerant native plants are used for landscaping. NightQuarter monitors its water usage for the purpose of benchmarking and identifying leaks and other water saving opportunities. Figure 2: Our water consumption graph shows usage since 2016 at a time of significant growth in numbers. Insert graph Strategies for achieving sustainable water use included reduced water consumption and recycled water. Goal: Effective water conservation measures Objective: Maintain a comprehensive water saving program. Actions and Accountabilities KPI Targets Accountabilities When Water Consumption Maintain water consumption below sector average Mgmt, Strategies Accountabilities When Maintain and manage Water Mgmt, Efficiency Management Plans Continue to collect water Mgmt, consumption data to identify leaks and other water saving opportunities Continue to apply water conservation measures in all site works, including landscaping projects Promote the purchase of water efficient appliances and

19 P a g e 19 equipment Promote water conservation practices Benefits NightQuarter Market Stalls Environment - Meeting best practice standards and community expectations - Future proof development to droughts and major storm events - Lower costs associated with water consumption - Careful water use - Long term sustainability of water supplies - Reduced environmental damage from stormwater runoff during major storms - Potential biodiversity benefits through native drought resistant plants Guidelines - Water efficiency from limiting water from taps in toilets and sinks and washing bays - Disconnecting sinks in stalls Procurement NightQuarter is committed to raising awareness of sustainable purchasing. Our objective is to encourage procurement that offers reduced environmental impacts over the life cycle of goods or services. Sustainable Procurement means that when buying goods and services, consideration is given to: Strategies to avoid unnecessary consumption Demand Management Minimising the environmental impacts of goods and services over the whole of life cycle Buying locally. Comparisons may consider the source of raw materials, production, manufacturing, packaging, distribution, potential for reuse and recycling, operation, maintenance or disposal of the product. Goal: Integrate principles of sustainability into the NightQuarter procurement processes Objective: Progressively identify and give priority where possible to expenditure on goods and services that demonstrate improved sustainability outcomes.

20 P a g e 20 Actions and Accountabilities KPI Targets Accountabilities When Reduce paper usage 5% per annum All Staff Increase usage of refillable cartridges 10% per annum All Staff Strategies Accountabilities When Develop a Sustainable Comm., 2018 Procurement Policy Carbon Management Plan implemented. Priorities: Mint Continue to implement sustainable procurement practices in all contracts and key supply arrangements as they fall due for retender Promote the use of technology to reduce paper usage and provide appropriate training to staff where necessary Train Management team in HR 2018 sustainable procurement principles and practices Review purposes of flyers and Ac 2018 other bulk printing to assess if there are better ways to promote and obtain same result Develop and implement a sustainable procurement awareness program across staff and market stalls MM Sustainability Reporting and Review Sustainability reporting provides a synopsis of an organisation s performance. It is an opportunity to showcase what can be achieved and what the organisation will will continue to target. NightQuarter Planning Framework Sustainability KPIs are incorporated into Job Roles Sustainability KPs are incorporated into the Operational Plan

21 P a g e 21 The Sustainability Greening Committee reviews and summarises the performance against Sustainability KPIs/Targets and will regularly report on sustainability to the Management Team. Review The Sustainability Management Plan 2018 and beyond is a framework for progressing NightQuarter s sustainability agenda. It has objectives and targets that will be reviewed annually to reflect progress. 6. Communication and Engagement An annual Sustainability Communications Plan will be developed and implemented to raise the viability of NightQuarter s sustainability commitment and to engage staff and market stalls in the goals and strategies of the Sustainability Management Plan.