Learning 'how we do it around here': development of cultural competence.

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1 Learning 'how we do it around here': urre t pra ti es i fa ilitati g stude ts development of cultural competence. Susi Woolf Lecturer School of Academic Language and Learning Charles Darwin University 1

2 All students Tertiary study + culture shock Academic challenges hs-student-news.ciee.org 2

3 Culture is Culture definitions from Spencer-Oatey 3

4 Traditional pathway? Indigenous Disadvantaged Regional Parents Carers Different ability Transition to tertiary study First in family Part time Fulltime Not based on ATAR Moving between disciplines Moving between undergraduate and post-graduate study Study externally Study internally Mix mode study Working full time Working part-time Returning to study Other ess 4

5 1qa4_oXWAhWBmZQKHcOfBWEQ_AUICigB&biw=1685&bih=887#imgdii=kq6omJ_v_8ZbHM:&imgrc=zZ-Qjtp9x45B4M:

6 I had no idea the first day I was here and I got lost and wandered around and I e t ho e to hus a d a d said The e s a hole food hall the e a d a supe a ket so t of thi g a d e e thi g I as t e pe ti g that. Ni a It feels like I i a i stitutio that has a hole diffe e t la guage. Y o e. O Shea, 6 6

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10 Profile of a resilient student Students with strong problem solving abilities high levels of empathy self-efficacy optimism social support are likely to have good resilience as such qualities are shown to operate as protective factors (Kim, Lee & Lee 2013) 10

11 Resilience? positive adaptatio or a ilit to ai tai or regai mental health, despite experiencing adversity' (Rutter 2006) a relativel positive ps hologi al out o e despite serious risk e perie es Her a et al Resilience can be learned or extended at any time during a life-time (Stephens, 2013, 126). 11

12 How can cross-cultural competence be measured? 12

13 Cross-cultural adaptability inventory (Kelley & Meyers 1995) Flexibility/Openness (FO) Scale Helps measure the extent to which a person enjoys the different ways of thinking and behaving that are typically encountered in the cross-cultural experience. Perceptual Acuity (PAC) Scale Helps measure the extent to which a person pays attention to and accurately perceives various aspects of the environment. Personal Autonomy (PA) Scale Helps measure the extent to which an individual has evolved a personal system of values and beliefs and at the same time respects others and their value systems. Emotional Resilience (ER) Scale Helps measure the degree to which an individual can rebound and react positively to new experiences.

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17 Cultural intelligence Brislin et al. ui k appli atio of p e iousl lea ed i fo atio the t aits and skills of people who adjust quickly, with minimal stress, when they interact extensively in cultures other than the ones where they were so ialized. ake adjustments in their own behaviors during their cross-cultural experiences. 17

18 18

19 Starting point in Tertiary study? Supporting resilience through curriculum content in the first year of university: A case study of CUC School of Academic Language and Learning Zemits et al 19

20 Usefulness of the unit? Cultural intelligence, awareness and capabilities are also e essa a d ele a t It akes ou o e aware of your own culture and how it can impact on other cultures in the workplace Helped me to understand the assignment tasks and university academic ultu e Co st u ti g analytical essays and finding resources and journal articles Knowing who I am teaches me personal strengths and weaknesses It makes me examine my own prejudice view Appreciating different cultures has allowed my future learning be so much more holistic. 20

21 Application of the unit in work and study Looking a little deeper into cross cultural communication (in my own country compared to previously being in a foreign country, 'looking out a ds I applied relationship between culture, knowledge, experience and behaviour in my work and study so I ability to interact effectively with people from different cultures. Understanding safe work spaces and how to create them I work in a managerial position, it has helped me widen my perspective. In current units work and personal life 21

22 Institutional approach Compulsory or optional? Face-to face or online? Credit points? Teach dedicated subjects? Teach explicitly? Modelling? Academic staff What intercultural skills do you have? How well equipped are you? How do you know what you know? How did you get to where you are now? What training did you have? Reflection research questions Professional staff Role of academic staff in equipping professional staff? Modelling? urce=lnms&tbm=isch&sa=x&ved=0ahukewi6nbddy N_WAhUJj5QKHSiDA5oQAUICigB&biw=1730&bih=9 28#imgrc=D7rROtbYidmAgM Tinto,

23 References 23

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26 THANK YOU 26

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