Knowledge Skills and Abilities (KSAs) Understanding their role in the Merit Promotion Process
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1 Knowledge Skills and Abilities (KSAs) Understanding their role in the Merit Promotion Process 1
2 Lunch & Learn Objectives Define KSAs and understand their role in the Merit Promotion Process Learn the steps in the KSA development process Identify the components of successful KSA 2
3 KSAs What are they? How are they developed? How are they used? Why are they important? How do you respond to them? 3
4 What are KSAs? Special qualifications and attributes Qualifications and mandatory specialized experienced Identify the better candidates Demonstrated through service, education, and training Contained on each vacancy announcement 4
5 5
6 What are KSAs? Skill An observable competence to perform manual, verbal or mental functions, including manipulation of data or things. Cam be measured by performance test (e.g. typing) and other measures such as skill in performing basic mathematical computations. 6
7 What are KSAs? Ability Competence to perform an observable behavior or a behavior that results in an observable product, such as the ability to communicate effectively in writing. 7
8 What are KSAs? Other Characteristics Mental or physical characteristics related to job performance. These traits (e.g. initiative, stress tolerance) must be described in the terms of the relevance of job performance. 8
9 KSAs are often referred to as: Evaluation factors Rating factors Quality ranking factors Knowledge, Skills, Abilities, and other Characteristics Job elements Supplemental experience statement questionnaire Qualifications narrative. 9
10 How are KSAs Developed? Job Analysis personnel specialist and subject matter expert/selecting official Review of position description, performance standards, other documentation Used by ranking official/panel to distinguish outstanding candidates from others 10
11 How are KSAs Used? Ranked in order of importance to the position to be filled KSAs are rated based on information contained in applicant s response 11
12 Examples of KSAs Ability to communicate orally Coursework; experience; Toastmasters Ability to communicate in writing Composing documents; journalism course Ability to use regulatory material Interprets material; applies material 12
13 Why are KSAs Important? Case specific rating plans geared to the vacancy Narrows field to serious candidates Match individual to job requirements Significantly increase chance of being hired Some agencies make KSA response mandatory In deadline crunch focus on KSAs 13
14 How do I Respond? Read announcement carefully Pay attention to relative importance of factors (Selective Placement Factors) Gather information about yourself Gather information about the position Match your skills to the KSA requirements Write and re-write narratives polish them 14
15 Information About Yourself Employment background Accomplishments Give examples Problems solved? New solutions? Results? Special assignments Publications, presentations, briefings Honors/awards 15
16 Information About the Position Qualification requirements Copy of the position description Points stressed in the vacancy announcement Grade and series information sp 16
17 Information About the Position Compare KSAs with body of vacancy announcement and position description Read KSAs in context of the job to be filled Forms 9686 & PD md=searchspd CJEs (Search by Series) 17
18 Match Your Skills to the KSAs List all accomplishments, awards, education that directly relate to each KSA Be precise and to the point Give specific examples, don t generalize Don t use wording directly from the PD Don t assume the reader s familiarity with acronyms and technical terms. 18
19 Polish Your Narratives Look for hole in your narrative Use volunteer experience, hobbies, etc. List two or three accomplishment per KSA Don t ignore any KSAs Use formatting required by hiring agency Restate each KSA before answering Include your name and vacancy announcement number on each page 19
20 More Tips Use action verbs describe how in addition to what tasks were handled Use 12-point size and serif font throughout Describe accomplishments results Demonstrate development and growth 20
21 Framework for Writing KSAs In the opening statement, refer the reader to the KSA you are addressing Give examples that clearly demonstrate your KNOWLEDGE, SKILLS, AND ABILITIES Take examples one step further. Look for key results. Quantify if possible. 21
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