Emergency Department Directors Academy Phase II. Breakout Session III: Hiring and Retention Best Practices: Transform Your Workforce
|
|
- Christopher Webster
- 6 years ago
- Views:
Transcription
1 Emergency Department Directors Academy Phase II Breakout Session III: Hiring and Retention Best Practices: Transform Your Workforce May 2011
2 Katherine Haddix Hill, Hill, RN, MSN Define workforce transformations Identify today s challenges hll Discuss physician turnover and recruitment strategies Review approaches to retention and discuss strategies to reduce time from resignation to position filled and staff oriented Discuss the role of technology in recruitment and retention 1
3 Utilizing an Audience Response System At the end of the session or when you leave please return your clicker to an attendant Aligning processes, people, services, technology with the vision i or strategic t plan Ensuring the right people are in the right place at the right time Sounds easy but.. Culture impacts a transformation 2
4 Nurses and physicians who are resistant it tto change, comfortable with the status quo, aren't willing to make investments in the organization, informal leaders, and sacred cows Definition of Insanity: To keep doing things the same way and expect different results Albert Einstein 3
5 MD Shortage Before Reform After Reform 150,000 physicians in next 15 years 4
6 Job content Level of responsibility Company culture Low growth potential Lack of challenge Salary Work environment Harvard Business Review Lack of communication Lifestyle No recognition, don t feel appreciated Culture of organization No personal ties to team Working conditions Harvard Business Review 5
7 Nurses are least satisfied with their jobs Senior leadership identified as a major influence of nurse loyalty and retention Lack of communication, really listens to employees Responds promptly to most problems, relevant and timely feedback Lack of appreciation, awards, recognition, thank you s Fair and consistent treatment Working conditions Enough staff to provide safe and quality care Lifestyle, shifts Level of involvement in decision making Compensation direct reports leads to increased issues 6
8 New phenomenon Down sizing Restructuring organizational chart Increased efficiencies Lay offs HR Consultant Right Management Growing physician shortage Demanding more while frustrations are high High workload volume patient overload 6.7% turnover rate Most vulnerable in first 3 years 46% left in first three years 12% first year 51% poor cultural fit and family Mismatch between physician expectations andorganization goals Loss of autonomy Bureaucratic red tape 20% Community fit 32% Low reimbursement levels 17% Work schedule 2006 Physician Retention Study, Cejka Search ( and American Medical Group Association ( 7
9 Separation costs: Administrative i ti functions related to termination separation/severance pay Replacement costs: Marketing Interviews Travel/moving expenses $250,000 How Much Does Your Employee Turnover Cost? By William H. Pinkovitz, Joseph Moskal and Gary Green More important than the hard costs Decrease in morale Toxic work environment that affects patient care Damage to reputation and customer service scores Decrease in revenue 8
10 Recruiting the right physicians and staff Warm body syndrome Balancing act Competencies Aligning the hire with the organization s strategy Fit individuals to the right role Create the culture Foster innovation hire for innovation talent Create the ED that ought to be Embrace constant stream of change; structure, shape, form, practices Increase employee engagement Onboarding and training Build Communication channels to build trust Incentives (What is in it for me) Improved utilization of resources and new technologies Jason Krieger Senior Consultant for Gallup 9
11 Today s workers are more mobile The ED is a high stress and chaotic environment Volumes: high vs low Location Location Location Competition i 24/7 process Shift work 10
12 Generations, Millennial, Gen X, Baby Boomers Work is second Maturing workforce Recruit constantly and at national levels Today s candidates are Internet savvy Internet networking tools Social media Specialty society websites Blog and industry groups Search engines / boolean search strings Job board posting Mailers and blasts Talent Mining 11
13 Talent pipelines and communities School partnerships Sourcing for applicants Talent Mining Sorting, extracting and aggregating social media databases for pertinent information Automated job matching Certified Internet Recruiters /Job aggregators Know the idiosyncrasies of small town life and communicate the challenges Everyone in everyone s business Isolation /Lower socioeconomic status Big fish in a small pond Great starter environment Stepping stone Different pace Rural allowance per year Provide extra leave Utilize Locum Tenens Rotate physicians 12
14 Behavioral based interview questions with diverse teams Peer interviews Include partner and family Assess for cultural fit Candidates will be interviewing you while you are interviewing them. Collaborative effort between hospital and physicians i Hospital rules and regs TB testing, trauma and stroke CMEs, quality Collaborative effort between hospitals for leadership development Outside consultants Packets / flash drives 13
15 Obvious Pay them well Provide a beautiful community with lots of fun things to do Keep the partner happy James Hoekstra, MD, FACEP Professor and Chairman Department of Emergency Medicine Wake Forest University Health Sciences Not So Obvious Opportunities i for growth, career development Administration Group leadership EMS Education Productivity incentives Teaching opportunities Equitable scheduling Collaborative and supportive working relationships 14
16 Every physician should have a voice Lack of a voice leads to disgruntled workers and a high degree of journeyman ship in the physicians Open books: Every physician should see the results of their productivity, and see where the money is flowing Leads to less disgruntled workers, and no griping about the man stealing their income Incentive or profit sharing Tying a significant amount of compensation to productivity Strong group leadership Bonus incentives for longevity James Hoekstra, MD, FACEP Professor and Chairman Department of Emergency Medicine Wake Forest University Health Sciences Successful implementation Reduce turnover Improve morale Only a few organizations have targeted physician retention that adequately meet the needs of the physicians 15
17 Anticipate department needs Current capacity / new growth Pregnancies, Graduations, Retirements, Military moves Staffing mix changes Employee engagement survey Attrition rate of high performers Prediction models Based on historical data University partners Constant and aggressive recruitment Over hire Post vacant position ASAP Immediate interviewing Shadowing Hire relief employees Promote nursing students Cross train staff between hospitals or units Residency programs Effective orientation programs Succession planning 16
18 Create a culture of retention Value employees as people Support employee development Empower employees Opportunities for growth Offer new challenges Build strong teams Offer training and reimbursement packages Progressive benefits like childcare Greater involvement in decision making Web based scheduling for physicians Electronic scheduling program for nursing staff Electronic medical record Electronic bed board Telemedicine Robots 17
19 Discussed how workforce transformation best practices can improve recruitment t and retention of staff. Reviewed strategies to reduce time from resignation to position filled and staff oriented Described different technologies to enhance scheduling and workforce planning 18
Why Staff Leave and How to Keep Them. Presented By: Eric Scharber
Why Staff Leave and How to Keep Them Presented By: Eric Scharber Background on Exact Recruiting We have been recruiting in this industry since 2005 (some on my team longer). Exact has placed over 1,500
More informationPhysician Employment : Success Strategies/ Physician Recruitment/ Retention and Compensation
Physician Employment : Success Strategies/ Physician Recruitment/ Retention and Compensation Craig Fowler, Senior Vice President Pinnacle Health Group cfowler@phg.com 404-816-8831 The opinions expressed
More informationHow to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare
How to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare INTRODUCTION A PATIENT-CENTERED WORKFORCE A Patient-Centered Workforce is made of highly-engaged people and teams who endeavor
More informationEmployee Engagement: Are We Engaged or Just Going Steady?
Employee Engagement: Are We Engaged or Just Going Steady? Joseph Marth, PhD Vice President of Business Solutions Slide 1 Session Overview Foundation in understanding Employee Engagement Definition and
More informationHow To Manage & Minimize Employee Turnover
How To Manage & Minimize Employee Turnover HR Benefits Payroll gnapartners.com Businesses have long understood that it s easier (and more cost-effective) to keep current customers or clients happy than
More informationEMPLOYMENT LIFE CYCLE
Engaging and Retaining Employees through the EMPLOYMENT LIFE CYCLE Presented by: Shellie Haroski, SPHR, SHRM-SCP Assessing Engagement 1. List what works well to engage your employees 2. List areas of opportunity
More informationManaging Through Change Accountemps. A Robert Half Company. All rights reserved. Accountemps is an Equal Opportunity Employer.
Managing Through Change 2018 Accountemps. A Robert Half Company. All rights reserved. Accountemps is an Equal Opportunity Employer. Your Role No one can avoid change As a manager, you must guide your finance
More information2017 Physician and Advanced Practitioner Burnout Survey Reveals Key Drivers of Physician Wellness and Retention
2017 Physician and Advanced Practitioner Burnout Survey Reveals Key Drivers of Physician Wellness and Retention A 2017 survey by Cejka Search and VITAL WorkLife of 555 physicians and advanced practitioners
More informationEMPLOYER BRANDING, HIRING & RETENTION. Sarinah Abu Bakar
EMPLOYER BRANDING, HIRING & RETENTION Sarinah Abu Bakar Employer Branding.. Why Brand Employer Branding : Shaping and maintaining an image in the minds of potential candidates in the market that the company,
More informationImplementation of a Comprehensive Retention and Recruitment Program
Implementation of a Comprehensive Retention and Recruitment Program Dominick A. Caselnova III, R.Ph., MHA, Director of Pharmacy Benefis Health-System Objective Describe the components, implementation and
More informationTurnover The Cost, the Causes and Sustainable Solutions. Panel Discussion Becker s Healthcare September 8, 2016
Turnover The Cost, the Causes and Sustainable Solutions Panel Discussion Becker s Healthcare September 8, 2016 Agenda The scope of the problem A more comprehensive approach Including the role of selection
More informationSTRATEGIC PLAN
MISSION The mission of La Clínica is to improve the quality of life of the diverse communities we serve by providing culturally appropriate, high quality, and accessible health care for all. HEALTH OUTCOMES
More informationASSEMBLING YOUR FUTURE WORKFORCE. How organizations are using employee engagement to attract millennials into manufacturing.
ASSEMBLING YOUR FUTURE WORKFORCE How organizations are using employee engagement to attract millennials into manufacturing. EMBRACING A SHIFTING LANDSCAPE With over 10,000 baby boomers retiring every day,
More informationSuccession and Staff Planning for Small Cities and Rural Communities. Overview. Introduction 8/26/2015
Succession and Staff Planning for Small Cities and Rural Communities 2015 APWA Congress August 31, 2015 Overview Introduction Succession Planning Process Challenges to Succession Planning Questions and
More informationto Text 10/31/2016 Interactive Poll Feature Interactive Poll Step 1
Cultivating Talent for Public Sector Employers Strategies and Approach for Organizational Change and Succession Planning Christopher Boucher Interactive Poll Feature Text CHRISTOPHERB882 to 37607 Interactive
More informationCarve Out the Best: Cultivating Talent for Public Sector Employers. Christopher Boucher, J.D. Director of Human Resources
Carve Out the Best: Cultivating Talent for Public Sector Employers Christopher Boucher, J.D. Director of Human Resources Pick a Number, or Two? 33?? Interactive Poll Feature Text CHRISTOPHERB882 to 37607
More informationWorkforce Planning to Meet Critical Business Needs
Workforce Planning to Meet Critical Business Needs TEXAS PUBLIC POWER ASSOCIATION 2016 Annual Conference July 26, 2016 - Austin, TX Presented by: Yvonne Morales Pelayo, CPS Energy Patricia Cruz, Leidos
More informationMillennials; The Unforeseen Generation That Will Lead Healthcare Transformation. Joseph Anton, RN, MSN Kristi Caldararo, MHA
Millennials; The Unforeseen Generation That Will Lead Healthcare Transformation Joseph Anton, RN, MSN Kristi Caldararo, MHA July 2017 About Us Joseph Anton, RN, MSN Vice President, Clinical and Support
More informationD R. V I C K I A. B R O W N D O D C H I E F L E A R N I N G O F F I C E R C I V I L I A N W O R K F O R C E J U LY 2 016
D R. V I C K I A. B R O W N D O D C H I E F L E A R N I N G O F F I C E R C I V I L I A N W O R K F O R C E J U LY 2 016 PRESENTATION GOAL 1. Create awareness of what employee engagement is, how it is
More informationVOICE OF THE TRUCK DRIVER 2: BEST PRACTICES FOR RECRUITING AND RETENTION
S P E C I A L R E P O R T VOICE OF THE TRUCK DRIVER 2: BEST PRACTICES FOR RECRUITING AND RETENTION FLEET LEASING & MAINTENANCE DEDICATED TRANSPORTATION SUPPLY CHAIN SOLUTIONS Every day, professional truck
More informationTalent Community of Expertise
Future-State HR Service Delivery Model Operating Model Design Service CoE HR Leadership Communications Change Management Executive Recruitment Talent Community of Expertise Talent Recruitment Talent Management
More informationHPOG. Employer Engagement
HPOG Employer Engagement The Dream Pitch The Dream The Dream Partnership Overview How and why you want to connect early with healthcare employers to engage them in your programs How to find employers (specifically
More informationManaging Workforce Generational Differences. August 10, 2012
Managing Workforce Generational Differences August 10, 2012 Introduction Steve Jacobs Senior Manager at Ernst & Young Career Background Overview of Performance & Reward Contact Information +1 312 879 3112
More information1. Is your campus engaged in a thoughtful and deliberate planning process to address your campus workforce needs now and for the future?
D. Faculty and Staff Recruitment and Retention Please respond to the following questions: 1. Is your campus engaged in a thoughtful and deliberate planning process to address your campus workforce needs
More informationAgenda. Workforce Trends -- Gallup. Trends Why Good People Quit Case Studies Culture/Branding Orientation Reward & Recognition Q/A
Gregory P. Smith Chart Your Course International Inc. Greg@chartcourse.com 770-860-9464 Jennifer C. Zamecki Well-Run Concepts Inc. Well-run.com (877) 566-2900 Agenda Trends Why Good People Quit Case Studies
More informationWorkforce Development
Workforce Development Jeff Pelton Director of Human Resources & Safety December 14, 2018 Roger Millar, Secretary of Transportation Keith Metcalf, Deputy Secretary of Transportation Workforce Development
More informationThe Ohio State University Human Resources Strategic Plan
Human Resources 2018-2023 Strategic Plan Finalized: May 16, 2018 Delivering HR Excellence. Inspiring People. Leading Change. HR.OSU.EDU 1590 N. High Street, Suite 300 Columbus, OH 43201 614-292-1050 Table
More informationKey Drivers to an Engaged Workforce
Key Drivers to an Engaged Workforce Rich Kortum Director, Strategic Partnerships rkortum@nrchealth.com 402-475-2525 Goals Understand how employee engagement impacts the customer experience Identify the
More informationOvercoming Workforce Challenges With Strategic Compensation Initiatives. Theresa M. Worman Executive Vice President
Overcoming Workforce Challenges With Strategic Compensation Initiatives Theresa M. Worman Executive Vice President INTRODUCTION Workforce planning aligns the needs and priorities of the organization with
More informationPractical Ways to Attract and Keep Physicians
Practical Ways to Attract and Keep Physicians JACKSON PHYSICIAN SEARCH: FAST FACTS Serving clients nationwide for 40 years Headquartered in Atlanta Main regional offices in Dallas, Denver and St. Louis
More informationDick Finnegan. Copyright 2017 all rights reserved
Dick Finnegan Copyright 2017 all rights reserved Finnegan Bio Recovering HR director solved turnover for Siberian banks, African gold mines, Chinese multi-national corporations and the CIA Author, Rethinking
More informationWhat Makes A Leader? Competencies for the New Healthcare. January, 2015 Carol Jennings, Sr. Director Organization Development & Training
What Makes A Leader? Competencies for the New Healthcare January, 2015 Carol Jennings, Sr. Director Organization Development & Training Session Highlights The industry demands the right leadership competencies.
More informationWorkforce Development Retention That Works
Workforce Development Retention That Works Alberta Agriculture and Forestry October, 2016 Content Alberta s Labour Market Workforce Retention AF s Workforce Development Initiative Questions 2 Alberta s
More information2010 Sustainability Session June 16, 2010 City of Warren, Ohio WPC Tom Angelo, Director
2010 Sustainability Session June 16, 2010 City of Warren, Ohio WPC Tom Angelo, Director What is succession planning? Baby Boomers Business 101 Today s Workforce The Employment Cycle The Challenges The
More informationWorkforce Trends -- Gallup
Gregory P. Smith President Chart Your Course International Inc. Greg@chartcourse.com ChartCourse.com 770-860-9464 Gregory P. Smith Accelerating Personal & Organizational Success Malcolm Baldrige Quality
More information2017 Annual Workplace Survey. Edelman Intelligence / Copyright 2016
2017 Annual Workplace Survey Edelman Intelligence / Copyright 2016 1 Methodology Edelman Intelligence conducted the fourth year of Addison Group s Annual Workplace Survey. With previous waves having focused
More information2019 Webinar Catalog
2019 Webinar Catalog Table of Contents 2019 Webinar Series NEW! Deer Oaks 2019 Supervisor Excellence Webinar Series: Employee Engagement NEW! Deer Oaks 2019 Leadership Certificate Program NEW! Deer Oaks
More informationInnovating for Today s New Workforce
RETHINKING PROCUREMENT TALENT MANAGEMENT: Innovating for Today s New Workforce Presented by: Don Dougherty, Partner Executive Vice President Marrena Anderson Senior Vice President AN APPROACH UNHEARD OF
More informationRecruiting, Retaining & Rewarding Your Supply Chain Workforce
Recruiting, Retaining & Rewarding Your Supply Chain Workforce Management Strategies for a Changing Labor Landscape of manufacturing and distribution executives are more concerned about turnover this year
More informationMEASURING ENGAGEMENT TO UNLOCK YOUR COMPANY S COMPETITIVE ADVANTAGE
MEASURING ENGAGEMENT TO UNLOCK YOUR COMPANY S COMPETITIVE ADVANTAGE Employee engagement is the extent to which employees are motivated to contribute to organizational success and are willing to apply discretionary
More informationDick Finnegan. Copyright 2017 all rights reserved
Dick Finnegan Copyright 2017 all rights reserved Introducing C-Suite Analytics Bring broad reach working with scores of US Companies and across 6 continents, with targeted retention techniques for many
More informationBENCHMARK REPORT 2016 Employee Engagement in Healthcare
HEALTHSTREAM ENGAGEMENT INSTITUTE BENCHMARK REPORT 2016 Employee Engagement in Healthcare PROVIDED BY Katie Owens, Vice President, HealthStream Engagement Institute Jim Eggers, Senior Research Analyst
More informationAttraction and Retention Framework: Overview Summer 2006
Attraction and Retention Framework: Overview Summer 2006 Overview Implementation of corporate HR plan, related to goal #2: to be a preferred employer Anchored by principles such as fair hiring and our
More informationTurnover a New Leaf. Reduce Attrition & Improve Agent Engagement
1 Turnover a New Leaf Reduce Attrition & Improve Agent Engagement The call center agent s job isn t an easy one. Most of the day is spent interacting with customers and keeping them satisfied. When time
More informationHR Top Priorities In 2016:
HR Top Priorities In 2016: Employees Engagement Rewards, Recognition & Benefits Packages Communication Driving Value and Outcomes in a Shifting Employee Landscape Today Ways to more effectively engage
More informationSession: 205 Date: Tuesday, June 14, 2011 Time: 2:15pm - 3:30pm Track: People. Preparing for Attrition after the Recession
Session: 205 Date: Tuesday, June 14, 2011 Time: 2:15pm - 3:30pm Track: People Preparing for Attrition after the Recession Brent Haferkamp Senior Consultant, ICMI 516-467-8774 bhaferkamp@icmi.com Susan
More informationSuccession Planning SDG & PR
Succession Planning SDG & PR The Case for Succession Planning Succession Planning is an important component of an organization that is often addressed as part of strategic planning. The succession plan
More informationBefore It s Too Late: The Stay Interview
Before It s Too Late: The Stay Interview Dick Finnegan Founder, Retention Institute SHRM February 11 th, 2010 Copyright Retention Institute 2010 All rights reserved 1 Dick Finnegan s Bio Recovering HR
More informationGROWTH COMPANY S. Supporting Your. TriNet Strategic Services: EMPLOYEE ENGAGEMENT SURVEY TALENT ACQUISITION LEADERSHIP TRAINING CAREER TRANSITIONS
TriNet Strategic Services: Supporting Your COMPANY S GROWTH EMPLOYEE ENGAGEMENT SURVEY TALENT ACQUISITION LEADERSHIP TRAINING CAREER TRANSITIONS CORPORATE ETHICS PROGRAM TEAM ACCELERATOR COMPENSATION CONSULTING
More informationInterim Executive Leadership
Interim Executive Leadership Options for Filling Crucial Executive Roles White Paper DEB HILL, MBA, CMPE, CPC, CHC Senior Manager September 2017 CONTACT For further information about Coker Group and how
More informationISSUES AFFECTING FQHC S
ISSUES AFFECTING FQHC S What will it take for Federally Qualified Health Centers to survive in today s healthcare physician recruiting climate? Jackson Physician Search in partnership with CommonWealth
More informationLeading Performance & Driving Accountability
Eric Heckerson, EdD, RN, FACHE Senior Practice Manager Content & Learning Over 21 years of real-world, healthcare experience. Results-driven leader with a passion for innovation, best practice development,
More informationMotivating the Millennials
Tri-State Healthcare HR Conference presents Bob Nelson, PhD Profile of the Millennials Key Influences & Events Millennial Work Attributes Questions & Answers 1 The Pending Crisis in Skilled Labor Not a
More informationStaffing Strategies for Success in the Economic Recovery and Beyond. Presented by: Jack Johnsey Senior Vice President
Staffing Strategies for Success in the Economic Recovery and Beyond Presented by: Jack Johnsey Senior Vice President I am convinced that nothing we do is more important than hiring and developing people.
More informationHow To Keep and Retain Key Employees. Carl Zeutzius, CIC, CWCA UNICO Group
How To Keep and Retain Key Employees Carl Zeutzius, CIC, CWCA UNICO Group You can t expect people to be committed, to be loyal to an organization, to be engaged in an organization, [or] to want to stay
More informationENGAGING EMPLOYEES: A KEY COMPETITIVE DIFFERENTIATOR
ENGAGING EMPLOYEES: A KEY COMPETITIVE DIFFERENTIATOR 1. ENGAGING EMPLOYEES: A KEY COMPETITIVE DIFFERENTIATOR There is a link between employee engagement and organisational performance, which is why employee
More informationASHHRA Leadership Initiative Raise Your Voice, Raise Your Skills
ASHHRA Leadership Initiative Raise Your Voice, Raise Your Skills Introduction Changes are occurring in health care every day. As HR professionals, we continually face new demands and expectations from
More informationNinth Annual Native American Human Resources Conference
Ninth Annual Native American Human Resources Conference January 27 th - 29 th, 2019 The Westin Mission Hills Golf Resort & Spa Rancho Mirage, CA 1 Sunday, January 27 th 9:00 AM Golf Scramble *Time subject
More informationThe Workforce Generation Gap- The HR Nightmare. Bianca Moreiras, Consultant, Coaching & Speaker Bianca Moreiras & Associates
The Workforce Generation Gap- The HR Nightmare Bianca Moreiras, Consultant, Coaching & Speaker Bianca Moreiras & Associates Generation timeline 1922-1945 Veterans, Silent, Traditionalists 1946-1964 Baby
More informationSuccession plans: Are they really necessary?
Succession plans: Are they really necessary? Focus paper Rebekah Phillips, RN, BSN, MBA, FACMPE August 30, 2018 This paper is being submitted in partial fulfillment of the requirements of Fellowship in
More informationSUCCESSION PLANNING. Mark L. Butler
SUCCESSION PLANNING Mark L. Butler 1 What is Succession Planning? 2 Definition Succession planning is a process for identifying and developing leaders or staff who can replace vacant leaders or staff positions.
More informationObjectives. Frontline Hiring. Today s Presentation. Identify and Measure the Problem. The Hiring Process. Measure What Matters 2/14/2017
1 Objectives Frontline Hiring PRESENTED BY: DIANE HOOD LYNNE MICHAELSON CEO Director of Human Resources Mary s Woods at Marylhurst Mary s Woods at Marylhurst HAROLD ORSBORN DAVID FINERAN National Sales
More informationDartmouth College Employee Survey Results. April 27, 2006
Dartmouth College Employee Survey Results April 27, 2006 Goals and Objectives The Dartmouth College Employee Survey will help the administration: To better understand employees experience To identify employees
More information2015 KEEPING YOUR BEST & BRIGHTEST EMPLOYEE RETENTION RECOMMENDATIONS
2015 KEEPING YOUR BEST & BRIGHTEST EMPLOYEE RETENTION RECOMMENDATIONS About PrideStaff PrideStaff was founded in the 1970s as 100 percent company-owned units and began staffing franchising in 1995. They
More informationPractical Ways to Attract and Keep Physicians
Practical Ways to Attract and Keep Physicians INTRODUCTION Cheyenna Villarreal Regional Vice President, Business Development Western Region Solves Physician Workforce Challenges Builds on Successful Track
More informationStaff Position Management Guidelines
Staff Position Management Guidelines PURPOSE AND FRAMEWORK To ensure USC is exercising the highest levels of responsible stewardship and accountability for managing its staff and related resources, the
More informationHUMAN RESOURCES PROGRAMS
HUMAN RESOURCES Human Resources (HR) strategically, and cost effectively, recruits, retains, motivates, rewards, and develops Metropolitan s employees. PROGRAMS The focus of Human Resources is to foster
More informationCreating a Talent Development Culture in Government
Creating a Talent Development Culture in Government October 11, 2018 Dr. Trish Holliday, SPHR, IPMA-HR Assistant Commissioner and State Chief Learning Officer Opening Activity Biggest Challenges in Retaining
More informationFTEs of the Future: A Guide to Aligning the Right Trend with the Right Skills
FTEs of the Future: A Guide to Aligning the Right Trend with the Right Skills Presented by: Matt Keahey, Area Vice President Medxcel Facilities Management Learning Objectives Define succession planning
More informationHow to Increase Contact Center Agent Retention
How to Increase Contact Center Agent Retention A research paper by nguvu Gamification and Machine Learning for Contact Centers All Rights Reserved 2016 nguvu Inc. Contents Overview... 3 Contact Center
More informationApplying Predictive Analytics to Improve Talent Retention
Applying Predictive Analytics to Improve Talent Retention Thomas Daglis Associate Data Scientist: Ultimate Software Goals for today 1 2 3 Focus on solving problems through a data driven approach Hone your
More informationAmerican Hospital Association Rural Health Care Leadership Conference February 7, 2018
American Hospital Association Rural Health Care Leadership Conference February 7, 2018 Glen Frick Executive Director and Senior VP UMC Physicians Neal Waters Vice President of Recruiting Jackson Physician
More informationRecruiting and Retention Strategies for Businesses of Every Size
Recruiting and Retention Strategies for Businesses of Every Size Mike Smith - President Ag 1 Source Presented January 7, 2014 to: FWAA Conference Twin Falls What has changed in Agriculture? The consolidation
More informationTHE 7 HABITS OF MILLIONaire RECRUITMENT BUSINESS OWNERS. How to Build & Scale a 7 or 8 Figure Business without burning yourself out or working harder
THE 7 HABITS OF MILLIONaire RECRUITMENT BUSINESS OWNERS How to Build & Scale a 7 or 8 Figure Business without burning yourself out or working harder You re going to discover What the big guns are doing
More informationAll About Employees. Student Name. University. Professor. Subject
Employees 1 Running Head: EMPLOYEES All About Employees Student Name University Professor Subject Employees 2 All About Employees In order for an organization or company to succeed, meet its goals and
More informationENGAGE BY STAGE. Research Report. Understanding how career stage affects employee engagement
ENGAGE BY STAGE Research Report Understanding how career stage affects employee engagement BEYOND AGES: Engaging Employees at All Career Stages While companies tend to default to age as the driver in engaging
More informationRecruitment and Retention Defining the Why. Department of Human Resources Dr. Shenia Suggs Board Report - August 27, 2018
Recruitment and Retention Defining the Why Department of Human Resources Dr. Shenia Suggs Board Report - August 27, 2018 2018-2019 Employees 1,108 - Classified staff 1,203 - Certified Staff 2,311 - Total
More informationChallenges for human resource management in global business strategy
Challenges for human resource management in global business strategy World Textile Congress, Mumbai 16 th September 2016 Dr. Sanjay Muthal Executive Director RGF India Mumbai Changing Paradigm Consumer
More informationAttracting and Retaining Quality Adjusters
Attracting and Retaining Quality Adjusters Presented By: Bill Bunzel, Property Liability Claims Manager, Society Group Susan Collette, Claims Examiner, Amica Mutual Group Susan Henry, Senior Vice President,
More informationA Talent Benchstrength Strategy
A Talent Benchstrength Strategy What Is It and Why Do You Need It? You ve been bombarded with information about Talent Management in recent years. More and more people are in Talent Management positions
More informationHuman Resources Strategic Update. Presented by Stephen Trncak October 28, 2011
Human Resources Strategic Update Presented by Stephen Trncak October 28, 2011 Agenda Past and Future for the College The End Game (Elevating the Human and Organizational Capabilities and Capacity of the
More informationThe Growing Talent Crisis. challenges and solutions
The Growing Talent Crisis challenges and solutions The Growing Talent Crisis challenges and solutions Executive Summary Employers throughout the world increasingly are struggling to keep pace with expanding
More informationCOURSE CATALOG. vadoinc.net
COURSE CATALOG 2018 vadoinc.net Welcome Welcome to the Vado 2018 Course Catalog. Vado provides any organization or learner numerous opportunities to build the skills needed to lead and manage others, as
More informationRevamp Your Recognition and Rewards Program
Revamp Your Recognition and Rewards Program Introduction Organizations across the globe understand that one way to create competitive advantage is nurturing an engaged and empowered workforce. In fact,
More informationSharon Thompson Manager of Business Development
Practical Ways to Attract and Keep Physicians Sharon Thompson Manager of Business Development Works with clinics and health care systems in the Northwest Region to place highly qualified physicians and
More informationPersonnel Systems and Benefits
Summary The Hernando County School District is using 9 of the 11 personnel systems and benefits best practices. The district has successful training programs for teachers and those interested in becoming
More informationPeople Strategy Rosarii Mannion Leaders in People Services
Health Services People Strategy 2015-2018 Rosarii Mannion Leaders in People Services If we get it right with our staff, we get it right with our service users Prof Michael West Overwhelming evidence that
More informationDTR72KXREB7/TGDTRN24PERe. Sample Organization Sample Organization
DTR72KXREB7/TGDTRN24PERe Sample Organization Sample Organization Feedback Report 2/27/217 About This Survey Sample Organization, 2/27/217 This multi-rater survey is designed to assist your organization
More informationWHY SHOULD YOU LOOK AT SUCCESSION?
SUCCESSION SERIES No 1 WHY SHOULD YOU LOOK AT SUCCESSION? BY NIGEL SMITH - COVISORY PARTNERS WHY SHOULD YOU LOOK AT SUCCESSION? BY NIGEL SMITH Nigel Smith is the author of several books, white papers,
More informationWhy a Skills Acquisition Strategy is Critical to Filling Skill Gaps
Why a Skills Acquisition Strategy is Critical to Filling Skill Gaps Tips for the webinar Training Industry Our Speaker Ray Rike President, Simplilearn Americas Agenda The Total Cost of Talent Acquisition
More informationNovember Al Zink Care.com
COMPENSATION STRATEGIES AND TOTAL REWARDS 1 November 2013 Al Zink Care.com What s Changed In the Last 30 Years Still the same: 2 Determine annual rates from market data Complete surveys, use survey data
More informationCreating Thriving Schools During a Teacher Shortage
Creating Thriving Schools During a Teacher Shortage SHANE MCFEELY, PH.D. Senior Workplace and Education Researcher Gallup JONI BOOTH Senior Education Consultant Gallup What is the teacher shortage problem?
More informationSHRM Jacksonville 9 th Annual Conference Moving HR Forward #SHRMJax17. Dick Finnegan. Copyright 2017 all rights reserved
SHRM Jacksonville 9 th Annual Conference Moving HR Forward #SHRMJax17 Dick Finnegan Copyright 2017 all rights reserved Finnegan Bio Recovering HR director solved turnover for Siberian banks, African gold
More informationBeing Proactive with Business Partners
Being Proactive with Business Partners What are HR/Recruiters and Hiring Managers saying about recruiting and hiring individuals with disabilities? This webinar will provide techniques on how to be proactive
More informationHow the 2020 Generation and Millennials Will Change How You Do Business
How the 2020 Generation and Millennials Will Change How You Do Business Speaker: Walter Jankowski, Reinvention Consultant, Better Dash Faster Consulting In 2014, we started to experience a social phenomenon:
More informationSuccession Planning with a Multi-Generational Workforce
1 Succession Planning with a Multi-Generational Workforce October 24, 2017, 2:00 pm Rehmann s Quarterly Webinar Presenters 2 Susan E. Poletti, SPHR/SHRM SCP Manager, Rehmann Consulting AREAS OF SERVICE
More informationWGFOA 2017 Fall Conference Succession Planning & Employee Mentoring
WGFOA 2017 Fall Conference Succession Planning & Mentoring Rick Bayer Director of Loss Control CVMIC 1 Introduction General overview of program Resources there are a lot GFOA Report on Generational Change
More informationCenter for Effective Organizations
Center for Effective Organizations What distinguishes the Millennial generation from Generation X at work? CEO Publication G 13-11 (630) Jennifer J. Deal Senior Research Scientist Center for Creative Leadership
More informationOur Workforce Strategy. April 2017 March 2019
Our Workforce Strategy April 2017 March 2019 Author: Document Owner James Devine, Director of HR&OD James Devine, Director of HR&OD Revision No: 1.0 Document ID Number Approved By: Trust Board Implementation
More informationACEC Fall Conference Las Vegas, Nevada. Creating a Great Place to Work while Achieving Financial Success! October 30, 2018
ACEC Fall Conference Las Vegas, Nevada Creating a Great Place to Work while Achieving Financial Success! October 30, 2018 Presenter: Rizwan Siddiqi, PE President & CEO EBA Engineering, Inc. rizwan.siddiqi@ebaengineering.com
More information