Handle Employee Performance Problems

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Constance Poole
6 years ago
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Do you dread another day of handling poor-performing employees? Gain fresh ideas to tackle even your toughest performance problems with ease and success.

Attend this powerful one-day workshop and you ll be able to Reduce the time you spend trying to turn around employees without getting the results you want Ensure other employees and departments never

1 Do you dread another day of handling poor-performing employees? Gain fresh ideas to tackle even your toughest performance problems with ease and success. If you re running out of ideas on how to turn around your poor performers you re not alone! Attend this powerful one-day workshop and you ll be able to Reduce the time you spend trying to turn around employees without getting the results you want Ensure other employees and departments never suffer again because of your underperforming employee Boost productivity and morale by effectively nipping poor performance in the bud Gain fresh ideas for coaching, disciplining, and motivating poor performers Stop repeating yourself and redirecting get the results you want the first time Are you knee-deep in employee performance problems? Recognize when poor performers can t be saved and understand the legal boundaries of termination

Dealing with poor performers can test your patience and drain your energy. Make life easier on everyone. Turn your employees around with the powerful strategies you ll learn here.

2 Dealing with poor performers can test your patience and drain your energy. Make life easier on everyone. Turn your employees around with the powerful strategies you ll learn here. Signs You re Knee-Deep in Employee Check all that apply to you... If only all employees did their work perfectly... can you imagine This seminar will cover it all. Do you have an employee who: employees just can t manage to do their jobs effectively or efficiently. As a manager, you see it all from tardiness to attitude problems to missed deadlines to poor work quality and just plain inability to stay on task. You want all your employees to succeed. But how many times do you have to redirect them, remind them of the rules, or warn them that their work is not acceptable, before they finally get it? No matter what you do, the SAME problem keeps happening over and over and over again. Managing these kinds of employees can be a real pain in the neck. But it s not hopeless. Whether you find yourself dealing with You ve posted basic company rules in the employee s cube because he or she breaks them at least once a week. Has a bad attitude Consistently misses deadlines Doesn t follow directions Produces poor work quality Is consistently tardy Isn t a team player Lacks communication skills Can t focus Has inappropriate behavior Is always playing around Doesn t listen Procrastinates Is unorganized Is filled with negativity Has any other kind of performance problem you d like to see disappear No matter what the performance issue is, this seminar will equip you with the strategies you need to handle it effectively once and for all! Enroll today. 2 You have the I ll just do it because they ll do it wrong again attitude. What kind of poor-performance issue are you dealing with? the relief it would bring you? No more headaches over employees who give you nothing but frustration. No more wondering when the next big problem will occur. And no more bad attitudes and mediocre work killing productivity and morale. Unfortunately, most of us live in the real world where some Your supervisor reprimanded you because your employee s performance is damaging other departments productivity. Resentment is building from your other employees and peers who have suffered and picked up the slack. You live in fear, wondering when the next problem will occur. You hate to admit it, but you have an employee you d describe as lazy, negative, irresponsible, undedicated, rude, or unreliable. continuous problems day in and day out or just noticing an employee whose performance is starting to suffer, now is the time to do something about it! You re running out of excuses as to why deadlines keep getting missed. Get your problem employees on the right track with the realworld strategies you ll learn at this seminar. Changing employee You re embarrassed to be the one manager whose employee just doesn t get it. behavior and work habits is no easy task. When you attend How to Handle Employee, you ll gain real-world strategies you can start using the very next day. You ll be able to Reduce your frustration and finally get through to your employees Confidently address performance issues without hurting esteem or morale Relax, knowing your employees aren t making life difficult for someone else Gain buy-in from employees and motivate them to improve See the positive changes you need to have a happy, productive team Recognize when you must discipline and be assured that it s on-target, fair, and legal Don t put this off any longer! Your employees aren t going to change on their own. Get the skills you need now to empower your employees to make the positive changes you and your organization want and need. Enroll today! You don t know how it s possible for one person to make so many errors. If you need something, you have to hunt the employee down because he or she never gets back to you. Your instructions and redirections are continuously misinterpreted, and the work is wrong every time! Your bag of management tricks is empty because you have tried everything. You ve already seen how far-reaching the damage of poor performance is affecting you, your employees, your superiors, and your peers. Get the help you need to get these situations under control. Enroll today. Turn to the next page to find out what you ll learn and be able to accomplish! 3

3 It was fantastic. I learned a lot about my management style and discovered areas of improvement. Brandi D. It was very insightful. It really opened my eyes Thanks a lot! Dustin G. It was very informative and can easily be applied in my work environment. Anne B. It allowed me to look at my organization and myself in a completely new, fresh way while giving me tools to create the changes I need to be successful. Prema M. It helped me clarify my expectations because of this, I will be better equipped to communicate role expectations to my direct reports. MaLynda F. I cannot remember feeling like I can conquer the world; after this training, I am ready to take my first step. Alphonso C. Your Guarantee of Complete Satisfaction We understand the extreme importance of discovering workable solutions to the problems you face dealing with performance issues. That s why this seminar is backed with our 100% guarantee. If you aren t completely satisfied with your training experience, we will refund your registration fee in full. 4 Your Comprehensive Seminar Agenda Workshop Hours: 9 a.m. to 4 p.m. Understanding why employees become performance-challenged Why people don t do what they re supposed to do Is it a work-environment issue or an employee issue? Important questions to ask to uncover the cause of employee underperformance Won t vs. can t: How to recognize the difference Getting past bad behavior and negative attitudes to discover the real issue Could you be contributing to your employees poor performance? Setting the stage for top employee performance What your employees need from you How to set expectations and communicate them clearly to employees The different types of expectations: Job requirements vs. behaviors Common mistakes managers make in setting expectations How to effectively implement changes in expectations Creating a work environment that lends to highperforming employees How to ignite enthusiasm and gain buy-in for accomplishing goals Confronting employee performance problems Why managers fail at correcting performance problems and how you can avoid common mistakes How to tell when a problem is serious enough to confront it Discussing a problem without pointing fingers and placing blame Opening the door for honest communication How to address poor performance and still leave the employee s esteem intact Active-listening strategies that help you hear what the real problem is Registration begins at 8:30 a.m. Turning your poor performers into high-powered performers through coaching Essential coaching techniques for turning around poor performance Giving effective positive and negative feedback that gets results Tardiness, missed deadlines, personal problems, excuses, unacceptable behavior, and more: Common performance obstacles and how to overcome them Setting goals and coming to agreement on a future course of action for improvement Following through: How to measure improvement and stay the course Keys to Effective, Compassionate Discipline Knowing when discipline is a must and what kinds of consequences to put in place Secrets to disciplining without causing resentment Putting the documentation together How and when to give warnings How to make sure discipline is fair and covers all the legal angles How to tell if your discipline is on target Special Session: When they can t be saved, the steps you must take to legally terminate performance problems Understand the legally acceptable grounds for termination How to put together airtight documentation Special cases when you should skip discipline and go straight to termination Ensuring your termination procedure is legal What you should and should never say during the firing process How a termination meeting should be conducted Top 5 Benefits You ll Gain From This Seminar 1 2 Never feel like the bad guy again! You ll be able to coach, criticize, and discipline constructively without crushing your employees. Know you re making things better, not worse: You ll learn how to avoid common manager mistakes that contribute to employee performance problems. 3 Gain peace of mind: You ll give direction that works the first time, gain buy-in from employees, and build a positive team. 4 Eliminate your stress and frustration: When it becomes easier to handle performance issues, you ll reduce a lot of added stress you have at work. 5 Take back your time! You ll spend less time redirecting your employees or doing their jobs for them and have more time to get your own work done. Group Discount: When 3 enroll from your organization, a 4th attends for FREE! 5

To Enroll... Bring this training on-site to benefit your entire organization! Group Discount: When 3 enroll from your organization, a 4th attends FREE!

What s more, we ll customize the program to address your company s unique challenges.

Equip your managers with the strategies and knowhow they need to ensure high productivity and powerful teams.

cfm for information about bringing this or any of our other professional training events to your organization. Recommended Resources From Our Training Experts.

Become the envy of all of your peers when you display the skills needed to face every situation with confidence and authority. Order The Manager s Leadership Collection today!

Enrollment Fee At one point or another, every manager has to deal with a poor-performing employee.

4 To Enroll... Bring this training on-site to benefit your entire organization! Group Discount: When 3 enroll from your organization, a 4th attends FREE! Through on-site training, we can train your group of ANY SIZE, at a time and place most convenient for your organization! What s more, we ll customize the program to address your company s unique challenges. The value of this workshop to your organization simply cannot be overstressed because you can t afford to let poor performers bog down your organization. Equip your managers with the strategies and knowhow they need to ensure high productivity and powerful teams. Call today to find out just how affordable and convenient our group training option can be! Call or check us out online at for information about bringing this or any of our other professional training events to your organization. Recommended Resources From Our Training Experts... The powerful skills you will gain with this information-packed combo of resources will provide you with the tools you need to succeed and excel as a top manager! Become the envy of all of your peers when you display the skills needed to face every situation with confidence and authority. Order The Manager s Leadership Collection today! Plus, absolutely FREE: the Delegate for Results handbook! Satisfaction 100 % Guaranteed! Item No. HHEPP0408 Retail Price: $210 Your Price: Only $185 6 Workshop Schedule 1. Enrollment Fee At one point or another, every manager has to deal with a poor-performing employee. By bringing this seminar on-site, you can ensure all your managers are armed with the skills they need to turn around poor performers. Productivity and morale will be at an all-time high because every manager and supervisor will be able to effectively handle the employees who bring down the team. The Manager s Leadership Collection Includes: How to Communicate With Power, Diplomacy, and Tact (6 interactive audio CDs) Supreme Teams (audio CD) 101 Sample Write-Ups for Documenting Employee (book with CD-ROM) Lifescripts (book) Registration Information To order, call or see order form on page 7. Register online at 2. Names of Attendees... (Please list additional registrations on a separate sheet and attach.) 1. Mr./Ms. Title Call toll-free Mr./Ms. Title 3. Mr./Ms. Title Fax the completed registration form to (FREE) Mr./Ms. Title or mail the registration form to: National Seminars Group P.O. Box Kansas City, MO n Please send me copies of The Manager s Leadership Collection (Item No. HHEPP0408) at $185 each. Add 7% or applicable sales tax to your product payment. Shipping fees are $6 for first item; $1.50 for each additional item; express extra. Method of payment is indicated in step Company Information (Please Print) *Phone required in case of last-minute changes. Organization Address Mail Stop Registration Information City State ZIP Our Registration Center is open weekdays from 7 a.m. to 7 p.m. CST. Enrollments taken online 24/7. Group Discount: When 3 enroll from your organization, a 4th may attend for FREE! Check-in begins at 8:30 a.m. The workshop schedule is 9 a.m. to 4 p.m. Lunch is on your own. Cancellation: If you cannot attend, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge. CEUs: Continuing education credit may be recognized by your professional board. Contact your own board to find out what s required. Call our CEU/CPE specialist at , ext. 3100, if you have any questions. RUCEC is an approved provider of continuing nursing education by the Missouri Nurses Association, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. Tax Deduction: The expense of continuing education, when taken to maintain and improve professional skills, is taxdeductible. Please contact your accountant for complete details. Title FED ID # Approving Supervisor: Mr./Ms. *Phone **Fax **Your fax number will be used to send confirmation of your registration as well as to notify you of upcoming events in your area. 4. VIP Privileges Program Join Today! Join our VIP Privileges Program and enjoy exclusive discounts and benefits. We ll fax you and your organization first notice of upcoming events in your area, special discounts up to 50%, and offers available to members only. Sign here to join By signing, you and your organization are giving permission for RUCEC to use your fax number to notify you and your organization of upcoming seminars in your area and provide you with special discounts and offers. 5. Method of Payment If you have registered by phone, please record your confirmation number here: Check payable to National Seminars Group is enclosed. Charge to: MasterCard VISA American Express Discover Diners Club Card No. Exp. Date Signature Bill my organization; Attn: (Note: Full registration fee due and payable prior to start of workshop.) Our purchase order is attached (government, educational, and health-care organizations only) 6. Important: Your VIP Customer Number Fill in your VIP Customer Number as it appears above the name on the mailing label. (Record the number even if the label is addressed to another individual.) SD, CT, and WV residents, please add applicable sales tax to your payment. 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National Seminars Group P.O. Box 419107 Kansas City, MO 64141-6107 Need to correct name, title, or address?

Please fax the mailing label with corrections to (913) 432-0824 or mail to us at 6901 West 63rd Street, Shawnee Mission, KS 66201-1349,

Time-Sensitive Material Do you dread another day of handling poor-performing employees?

If you re running out of ideas on how to turn around your poor performers you re not alone!

results you want Ensure other employees and departments never suffer again because of your underperforming employee Boost productivity and

repeating yourself and redirecting get the results you want the first time Are you knee-deep in employee performance problems?

5 National Seminars Group P.O. Box Kansas City, MO Need to correct name, title, or address? Did you receive duplicate brochures or want your name removed from our list? Please fax the mailing label with corrections to (913) or mail to us at 6901 West 63rd Street, Shawnee Mission, KS , Attention: List. Allow 15 weeks for processing. Nonprofit U.S. Postage PAID Rockhurst University Continuing Education Center, Inc. Time-Sensitive Material Do you dread another day of handling poor-performing employees? VIP # Gain fresh ideas to tackle even your toughest performance problems with ease and success. If you re running out of ideas on how to turn around your poor performers you re not alone! Attend this powerful one-day workshop and you ll be able to Reduce the time you spend trying to turn around employees without getting the results you want Ensure other employees and departments never suffer again because of your underperforming employee Boost productivity and morale by effectively nipping poor performance in the bud Gain fresh ideas for coaching, disciplining, and motivating poor performers Stop repeating yourself and redirecting get the results you want the first time Are you knee-deep in employee performance problems? Recognize when poor performers can t be saved and understand the legal boundaries of termination Do you dread another day of handling poor-performing employees? Performance Problems Gain fresh ideas to tackle even your toughest performance problems with ease and success. Are you knee-deep in employee performance problems? Enroll online at or call !

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