Today s workforce is evolving at a significant pace.

Transcription

1 Extend HR Cloud Applications with SAP HANA Cloud Platform to Achieve New HR Initiatives by Dan Kearnan, Senior Director, SAP HANA Cloud Marketing, SAP Platform and Innovation Group Today s workforce is evolving at a significant pace. The increasing influence of millennials, delayed retirements, and the cutthroat competition to hire and retain the best talent puts pressure on HR departments to meet a range of differing needs. To effectively meet this challenge, HR departments are reinventing processes such as performance management, recruiting, employee engagement, and learning, as well as leveraging new technologies to drive innovation. An unprecedented rate of innovation in a changing HR landscape means a growing quantity of functional gaps in standardized on-premise or cloud HR solutions. Reimagined or differentiating HR processes often requires more than out-of-the-box functionality. Companies with an innovative idea cannot afford to wait for a new release or update to bring that innovation to the business. This is why more and more companies are turning to SAP HANA Cloud Platform as their solution of choice for an open, shared platform-as-a-service (PaaS) to build, run, and extend their existing applications. Whether to create a completely new workflow or build a new HR application, SAP HANA Cloud Platform offers an efficient way for companies to fill those functional gaps and integrate with their back-end cloud or on-premise HR systems in a controlled environment for guaranteed performance, better manageability, and added security. With SAP HANA Cloud Platform, ensuring a secure tiein to your back-end systems gives the confidence needed in the performance and security of the new HR extension, which keeps the focus on innovation and the value for which the new extension was created. A healthy dose of innovation has already made its way to HR through SAP HANA Cloud Platform with hundreds of partner-built applications that companies are using today to enhance their HR environments, both to completely transform employee engagement as well as increase the value of HR as a strategic partner aligned with objectives of the CEO. This white paper includes 10 handpicked examples of innovative HR applications built on SAP HANA Cloud Platform that companies are currently using to gain a competitive edge. Innovation is coming on so rapidly that it simply cannot be the purview of a single vendor, and that includes SAP. This is why it is so important SAP HANA Cloud Platform remain an open, shared platform; innovative new ideas can come from anywhere and SAP s extensive partner ecosystem leveraging SAP HANA Cloud Platform means a constant stream of new HR applications are available for companies to evaluate as they look to evolve their HR strategies. Having access to an open shared platform to build, run, or extend applications that seamlessly integrate with SAP SuccessFactors solutions and SAP ERP Human Capital Management means that customers do not have to explore the marketplace to cobble together a patchwork of best-inbreed plug-in solutions that run on various infrastructures. Instead, organizations can either leverage the SAP HANA Cloud Platform directly to create the new HR extension needed or look to one of the existing partner-built HR extensions that tie back to their SAP SuccessFactors system for an even faster time to market in meeting the particular HR initiative at hand. We welcome you to explore the 10 examples that follow of HR applications built on SAP HANA Cloud Platform that extend your current SAP SuccessFactors investment. Each offers a unique solution to meet a specific HR initiative that will give you an idea of what is possible when leveraging the SAP HANA Cloud Platform to create new and innovative HR applications. And each includes a link should you be interested in learning more, or to discover how to bring this innovation to your company. For more general information about SAP HANA Cloud Platform, please visit hcp.sap.com.

2 2 SAP SuccessFactors Extension built on SAP HANA Cloud Platform Accenture HR Audit and Compliance asa-service Accenture HR Audit and Compliance as-a-service, an extension for SAP Success Factors built on the SAP HANA Cloud Platform, monitors, analyzes and improves the quality of your Human Resources and Payroll data. Using proactive reporting capabilities, this solution automatically checks data in SAP SuccessFactors Employee Central against predefined and customized criteria and rules. Proactive and productive, the solution helps HR and IT departments enhance their HR systems by enabling them to maintain personnel data at a consistently high quality in cloud deployments. How can we help? Increase productivity With Accenture HR Audit and Compliance as-a-service our customers can rapidly address quality, security and compliance in their HR operations to breed successful, more productive teams. Lower costs Our fast-start, add-on solutions mean that you can scale fast, realize returns and save on customization costs. Exception checking is simplified, reducing the effort and cost of managing quality assurance. Reduce errors Through automation, you can more easily support process disciplines, enhance revision security, and reduce manual errors. Enhanced compliance and fewer errors also reduce total cost of ownership. Improve quality By utilizing flexible, practical software and support for the cloud, your HR team s time is freed up to improve, innovate and grow the business. Deploy rapidly Rules can be quickly and easily customized as your business evolves to meet your requirements at any given time. Rapid set-up means organizations can audit in the cloud in less than two weeks.

3 3 How it works... Our full-service offering brings together superior auditing capabilities, standard rules, tailored rules and support. Subscribe to the service that suits your needs. For insurance, per-user payments from OpEx rather than CapEx budgets offer more control to your business. Superior auditing Benefit from an intuitive and effective user interface that enables rapid set up resulting in faster error reporting and resolution. Enhanced compliance Easily document reasons against exception acceptance. Rule service Deploy new controls swiftly by adopting our rule service for a nominal subscription fee. Standard rules catalogue Proactively check against customizable rules and criteria from an ever growing library of more than 600 rules. About us Accenture Software for Human Capital Management helps companies adopt a strategic approach to Human Resources by delivering global transformation and talent management solutions based on SAP software, refocusing the HR function from transactional to strategic programs that deliver critical capabilities for business success. Accenture Software has been a leader in adopting the SAP HANA Cloud Platform, developing several applications and extensions for SAP SuccessFactors. Accenture s suite of productivity boosting software for both SAP SuccessFactors Employee Central and SAP HCM on-premises is proven to reduce implementation timelines, simplify upgrades, considerably lower costs and enable high performance in HR, talent and payroll functions. Through 15 years of constant innovation, today we have more than 1,700 software customers (in 42 countries) running our software as part of their SAP SuccessFactors Employee Central and SAP HCM onpremises landscapes. Our satisfied customers stand as testament to the quality and value of our HR, talent and payroll productivity software. Find out more about Accenture HR Audit and Compliance as-a-service: CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

4 4 SAP SuccessFactors Extension built on SAP HANA Cloud Platform NGA Case Management Central Case Management Central is a Cloud-based mobile-enabled application built to extend the current capabilities of SAP SuccessFactors Employee Central, providing a unified employee inbox that seamlessly integrates with any Human Resource (HR) case management solution. Organizations have demonstrated that moving core HR to SAP SuccessFactors Employee Central brings significant benefits to HR. They recognize the flexibility and capabilities modern, globally focused organizations need one global system of record, complete workforce data, seamless integration and continuous innovation. To optimize and simplify the deployment and integration of Employee Central, NGA has developed a set of innovative HR Cloud Accelerators. One of them is Case Management Central. Running on state-of-the-art SAP HANA Cloud Platform, this application integrates in a single tile, core HR functionality with HR case management tools, enabling endto-end visibility of HR tickets and case history, as well as collaboration to accelerate case resolution. Employees and managers enjoy a simple, unified and mobile user experience, as this solution extends selfservice, drives efficiency in shared services and allows for employee vital data views in Employee Central. Case Management Central also features secure connectivity, which removes the need to share HR data via . It ensures faster ticket routing and direct employee-to-agent collaboration, as well as accessibility from any device. Organizations should consider using Case Management Central for: Integration between core HR and service delivery Geographically distributed workforce and shared services High volumes of HR/IT-related queries/issues To meet SLAs for employee tickets A unified employee user experience Mobile enablement for end-to-end HR services Case Management Central An SAP SuccessFactors Employee Central Extension A quick-win solution for many organizations that have deployed SAP SuccessFactors Employee Central, Case Management Central enables: Easy innovation and delivery of a new feature by simply extending your existing Cloud Employee Central solution A full overview of My HR Tickets - NGA s Case Management Connector adds a My HR Tickets tile to Employee Central, which features a unified employee inbox, providing endto-end visibility of employee-related HR tickets and cases. Faster creation and tracking of your tickets with self-service in the Cloud - Employees, managers and HR partners can easily create and track tickets. You no longer need to

5 5 communicate via , phone or a paper-based process, as documents can now be attached to the ticket and logged. Stakeholders are empowered by an easy-to-use selfservice tool that reduces the workload of the HR Service Center. Designed for desktop, mobile and tablet Today s users expect the availability of business applications, not only on desktops but also on their smartphones and tablets, so they can check company information anywhere, anytime. The simple user interface of Case Management Central makes it easy to create and track tickets. Benefits Case Management Central provides: Improved employee experience and engagement Effective inquiry and information request management Reduced volumes and queries Instant employee view of ticket status Structured communication between employee and HR Service Center Rationalized HR Service Center costs Fewer HR service agents Accelerated adoption of Employee Central and other Cloud applications SuccessFactors Employee Central as the unique portal for all HR-related activities About Us NGA Human Resources builds on over forty years of HR process experience. NGA HR is a global leader in helping organizations transform their business-critical HR operations to deliver more effective and efficient people-critical services. We help our clients become better employers through smarter, more streamlined business processes to save money, manage employee life cycles, and support globally connected, agile organizations. For more information on our HR Cloud Accelerators suite of SAP SuccessFactors extensions built on SAP HANA Cloud Platform please visit our website. CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

6 6 SAP SuccessFactors Extension built on SAP HANA Cloud Platform Accenture Clone and Test for Cloud Accenture Clone and Test for Cloud, built on the SAP HANA Cloud Platform, creates reliable, meaningful and authentic test data. Our solution reduces the time and effort needed to generate test data across multiple environments. Test and training environments are constructed using authentic data from productive SAP SuccessFactors Employee Central instances. By taking away the administrative effort in setting up new test environments, operational agility is improved. With Accenture Clone and Test for Cloud, your data is anonymized and stored safely and securely in SAP's data centers, ready for ongoing post go-live testing and application error resolution. And with a subscriptionbased model, you only pay for the contracted period. How can we help? Enhanced productivity With Accenture Clone and Test for Cloud, the time it takes to create test data for more productive HR operations is materially reduced. Additionally, with rapid set up, weeks or months are reduced to hours or days. Increased compliance By anonymizing confidential employee information during testing, our customers are able to comply with data protection regulations. Keep your data secure The ability to anonymize data without having to leave SAP's data centers keeps sensitive information secure. Lower Costs Customization can be implemented quickly, efficiently and cheaply. This reduces administration efforts which in turn lowers costs. Scale fast Our flexible software and automated processes give HR teams the agility they need to free up their time to innovate and grow the business.

7 7 How it works Copy data on the SAP HANA Cloud Platform Whether copying master data within or across SAP SuccessFactors Employee Central instances, Accenture Clone and Test for Cloud copies and anonymizes sensitive employee data, and our wizard simplifies the copy process. Anonymize sensitive employee data HR personnel are able to select particular data sets and safely move those records in the Cloud. A predefined set of anonymization rules copies data in three steps, disguising data and enhancing information safety. About us Accenture Software for Human Capital Management helps companies adopt a strategic approach to Human Resources by delivering global transformation and talent management solutions based on SAP software, refocusing the HR function from transactional to strategic programs that deliver critical capabilities for business success. Accenture Software has been a leader in adopting the SAP HANA Cloud platform, developing several applications and extensions for SAP SuccessFactors. Accenture s suite of productivity boosting software for both the SuccessFactors Employee Central and SAP HCM on-premises is proven to reduce implementation timelines, simplify upgrades, considerably lower costs and enable high performance in HR, talent and payroll functions. Through 15 years of constant innovation, today we have more than 1,700 software customers (in 42 countries) running our software as part of their SAP SuccessFactors Employee Central and SAP HCM onpremises landscapes. Our satisfied customers stand as testament to the quality and value of our HR, talent and payroll productivity software. Find out more about Accenture Clone and Test for Cloud: CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

8 8 SAP SuccessFactors Extension built on SAP HANA Cloud Platform Healthain: Employee Health & Wellness Healthain is an SAP SuccessFactors extension for employees to maintain their health and wellness with active support from their company. It serves both employees and Human Resources (HR) benefits professionals. Healthain allows employees to set wellness goals and gives employee feedback on progress towards these goals. It tracks their daily activity and gives recommendations to employees on behaviors that can increase their well-being. Benefits professionals can create incentives and competitions to foster adoption and increase participation in wellness programs allowing employees, benefits providers and the deploying company to jointly participate in and take responsibility for employee well-being. Workplace Health Initiatives and the Wearable Revolution Enterprises face increasing pressures to find ways to promote wellness and improve the health of their employees. In addition, employees have a strong desire to take part in wellness initiatives, and employees generally see these initiatives as beneficial to their own health. Many employers now offer some level of incentive to employees who participate in a wellness program. Also, governments are putting policies in place like the Affordable Care Act (ACA) which encourage these types of programs. Wearable devices and the biometric data they can capture provide employees with more information about their bodies, minds and emotional well-being than they ve ever had before. Healthain allows employees to connect to and manage any wearable and health data sources. It enables employees to retrieve health data regardless of how the data was recorded, processed, or stored. It s important in this wearable revolution of devices and apps that Healthain easily integrates health data from anywhere and securely stores it on the SAP HANA Cloud Platform. Establishing Effective Wellness Programs As populations around the world age, the urgency and cost of ensuring that the population maintains a sufficient level of wellness to stay productive is important to organizations that rely on healthy workforces to remain profitable and competitive. Healthain enables companies to engage employees, bring wellness into their lives and reward them for participating. At the same time, it helps shift the emphasis of health maintenance efforts from expensive reactive interventions to proactive positive lifestyle changes. Investments in wellness programs have demonstrated returns on investment and are a viable way for businesses to address the well-being of their employees and their bottom line. Bringing about a greater understanding of an individual s wellbeing as part of an HR wellness program, can lead to enhancing productivity and engagement, contributing to greater employee happiness. Healthain provides the tools to implement, administer, and manage wellness programs.

9 9 Benefits for Everyone Healthain provides an open framework to adapt to the needs of the company. Gamification with leaderboards gives team and corporate overviews and visual comparison of high scores. Incenting a behavior change lets employees earn points and rewards. Healthain also provides the personal wellness profile and goals, personal activity tracking, the opportunity to create wellness goals and join wellness teams. In the near future, the solution will cover support for personal trainers and coaches as part of the process to achieve employee health goals. Healthain also enables HR benefits managers to track the overall effectiveness of the wellness program by providing visibility to wellness program activity, including wellness profiles and goals attained. The solution can be extended to also support employee disease management. About Us Semos is an independent software company focusing on design, development, implementation and support of sophisticated enterprise solutions. We have experience in building and delivering HR solutions to customers over the last two decades. As an SAP Partner, we have built and certified our SAP SuccessFactors extension on SAP HANA Cloud Platform with close technical cooperation and business support from SAP. We continue to invest, develop and innovate on SAP HANA Cloud Platform with our Engagement Suite of SAP SuccessFactors extensions. CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

10 10 SAP SuccessFactors Extension built on SAP HANA Cloud Platform JobPts: Employee Recognition & Rewards JobPts is an SAP SuccessFactors extension to inspire achievement with peer-to-peer recognition and rewards in Human Resources (HR) in order to attract, motivate and retain employees on a global scale. It serves employees, managers and HR total rewards professionals. Many organizations run employee recognition programs of one kind or another. Most often these are manual and managed in-house a combination of HR coordinated initiatives and manager-level discretionary reward or team building budgets. In other cases companies have a few programs, perhaps supported by 3rd-party vendors. But the programs are departmental or regional, disconnected, and don t track back to the overarching goals of the business. Or they are simply not well integrated with HR and payroll processes from SAP SuccessFactors without real-time data. Often the awards are also limited, expensive or create an operational support nightmare for HR. Leveraging recognition to drive employee engagement and retention across the organization starts with JobPts as the only recognition and rewards solution natively built on SAP HANA Cloud Platform and preintegrated with SAP SuccessFactors. JobPts offers a complete service that supports HR in replacing, renovating or consolidating recognition efforts in a unified employee recognition program with consistent experience for a global rollout. Recognition Catalyzes Engagement and Alignment Employee recognition helps companies align employees to business objectives by reinforcing behaviors tied to corporate results. And it solidifies employees emotional connection with your company, making them more engaged. Recognition is a catalyst for engagement and alignment. These are the ingredients to drive remarkable business success every day. That s because engaged, aligned, and recognized employees will work harder to satisfy your customers, and in turn create greater shareholder value. Otherwise known as the service-profit chain, employee engagement and customer loyalty are inextricably linked. These employees have been given the development and tools to delight the customer and deliver exemplary service that creates repeat business. This translates to higher revenue growth and profitability. Alignment is dependent on communicating your business objectives and core company values across the company. Recognizing employees for living your core values every day helps to connect employees with the bigger picture and purpose, and reinforces the right behaviors for your company. If you reinforce desired behaviors with positive feedback, they will be repeated. Engagement and alignment are the invaluable results of employee recognition with JobPts. Recognition makes it possible to better leverage your best resource your people.

11 11 Making Base Pay More Effective with Recognition Compensation programs are incredibly important. Adding a recognition and rewards platform not only drives employee engagement and retention, it can also augment and enhance existing performance and compensation programs. According to Towers Watson study, three things can improve the effectiveness of base pay and short-term incentive programs: Right infrastructure Differentiate reward programs based on performance Equip managers to have reward and performance conversations Consider the right infrastructure to include JobPts, built on SAP HANA Cloud Platform as the nextgeneration recognition platform. Then differentiated programs and performance rewards (non-cash) can all be managed within the platform. And leveraging the analytics from SAP HANA, provides managers with insight into team performance, recognition and rewards tools, as well as a defined avenue to directly build a connection and trust with their teams. Be Secure. Stay Compliant In our social, global, 24/7 world, company data represents the body of knowledge that defines an organization s competitive advantage. When choosing a vendor, ensure that your HR data is secure anywhere in the world, following internationally accepted best practices. JobPts runs on SAP s Data Centers and follows the security and compliance requirements by being: ISO CERTIFIED for IT Operations ISO 9001 CERTIFIED for Quality Management BS25999 CERTIFIED for High Availability ISAE3402 and SSAE16 TESTIFIED for International Account Regulation Many 3 rd party solutions run on rented data centers somewhere in the cloud. When EU declares Safe Harbor invalid, they don t have an answer for your global company to stay compliant. JobPts on SAP HANA Cloud Platform is co-hosted with SAP SuccessFactors in the same US and EU data centers. It s not only giving you peace of mind for the data security and compliance, but it is also assures the best performance experience of the overall application in terms of network latency when used with SAP SuccessFactors. About Us Semos is an independent software company focusing on design, development, implementation and support of sophisticated enterprise solutions. We have experience in building and delivering HR solutions to customers over the last two decades. As an SAP Partner, we have built and certified our SAP SuccessFactors extensions on SAP HANA Cloud Platform with close technical cooperation and business support from SAP. We continue to invest, develop and innovate on SAP HANA Cloud Platform with our Engagement Suite of SAP SuccessFactors extensions. CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

12 12 SAP SuccessFactors Extension built on SAP HANA Cloud Platform SurveyRocks: Engagement Surveys & Real-time Feedback SurveyRocks is an SAP SuccessFactors extension for delivering engagement surveys to the workforce and can help Human Resources (HR) organizations and line managers make analytical decisions on employee feedback. It is an integrated solution that will help reduce risk, contain costs, improve policy compliance, and better engage your employees at all levels. SurveyRocks built on SAP HANA Cloud Platform utilizes the advances in natural language processing and machine learning to reveal the intent behind what your employees are saying and doing and how that can transform your business. Capture Employee Feedback Anytime, Anywhere. HR organizations, and even line managers, can create a direct line of communication with the workforce via surveys using SurveyRocks. Surveys can be used to capture feedback on a variety of topics and centrally captured. This information can be utilized for departmental, HR, legal compliance and strategic decisionmaking. Deploy state-of-the-art surveys, guided by your employee organizational data and pre-integrated with SAP SuccessFactors. Survey examples include: Career development and skill assessment Employee engagement and satisfaction New hire and exit interviews Equal opportunity compliance programs Business ethics questionnaires. Analyze Results in Real-time Our solution turns text-based unstructured data, such as open-ended surveys, social data, and performance reviews, into real-time measurements of intent, themes, and emotion. Now, knowing which resources to mobilize is data-driven not gut feel. Uncover promising opportunities and impending risks with SurveyRocks. Transform text-based data, such as open-ended survey responses, performance reviews, and other unstructured SuccessFactors fields into data that informs strategy and action plans.

13 13 Well-designed open-ended questions provide a forum in which employees can voice concerns that were not specifically addressed within a survey instrument s scaled items. However, responses to open-ended response questions produce large quantities of unwieldy data, making it difficult and time-consuming to extract the needed information. Our tools gives clients the ability to analyze open-ended qualitative comments in the following ways: Identify top-trending topics pertaining to your organization View qualitative engagement data by top topics, positive & negative sentiment, and by demographic and geographic breakdowns View the Top 10 positive topics, as well as the Top 10 negative topics Conduct key word searches within open-ended comments View comment topics over time Deliver Critical Intelligence Securely Simple and authoritative dashboards in SurveyRocks are tailored to each and every user from the CEO to the front line manager. Delivered analytics allow you to understand program performance immediately and modify the program and target workforce population in progress to assure the best outcome. Also you will never compromise ease for security. With SurveyRocks running on SAP HANA Cloud Platform enterprise-class security and our real-time sync of SAP SuccessFactors employee data, we ensure that the right employee groups get the right questions, and managers get only their teams results. About Us Semos is an independent software company focusing on design, development, implementation and support of sophisticated enterprise solutions. We have experience in building and delivering HR solutions to customers over the last two decades. As an SAP Partner, we have built and certified our SAP SuccessFactors extensions on SAP HANA Cloud Platform with close technical cooperation and business support from SAP. We continue to invest, develop and innovate on SAP HANA Cloud Platform with our Engagement Suite of SAP SuccessFactors extensions. CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

14 14 SAP SuccessFactors Extension built on SAP HANA Cloud Platform EnterpriseAlumni EnterpriseAlumni is a business critical application built on SAP HANA Cloud Platform that enables companies to own and maintain an up-to-date catalogue of their alumni including skills, past and current employers, social graph and career data. It enables companies to move Alumni from a pure recruitment Human Resources vertical into a business horizontal application that can enable the entire organization to access the knowledge and connections of the Alumni. Why is maintaining an alumni program a competitive advantage? A true win-win, by providing an internal Alumni program, the company can leverage the data to positively impact recruitment (boomerang hires and contingent labor), CRM (locate alumni who can provide insight and support sales pipeline) and procurement (offer discounts to alumni, thus reducing purchasing costs to the enterprise). Built by EnterpriseJungle, it can be integrated into multiple launch points including SAP SuccessFactors, SAP JAM, SAP Cloud for Customer and non-sap solutions such as Intranets, SharePoint and Salesforce, allowing users to access the application from wherever they work, including a companion mobile application. Benefit 1: The Alumni Experience for the Company Integrate internally into Recruitment, CRM, Marketing & Procurement. EnterpriseAlumni allows organizations to search the Alumni database to run better, faster and simpler and find the experts they need: Search against skills or existing job requisitions to find candidates eligible and suitable for rehire Integrate Alumni data into CRM to identify Alumni current employed in target companies and how they are connected to the lead Reporting dashboard for governance, audit and trend mapping Marketing integration to contact the alumni population by region, industry skill or other filter Integrating Alumni into purchasing deals to bring down overall costs and negotiated prices on software, hardware and other purchases Benefit 2: The Alumni Experience for the Alumni Modules allow for procurement to offer Alumni discounts, event management and bespoke use cases. EnterpriseAlumni allows alumni to access a selection of content to enhance their professional and personal goals. These include: Mentorship: Identify retired Alumni willing to train and/or mentor inbound recruits Events: Offer event and training opportunities at discount to Alumni maintaining their position as brand evangelists News: Stay up to date on the organization news and other impactful information Careers and training: Engage in training and career advancement opportunities

15 15 Community and networks: Search and join sub groups based on region, skillset or interests Networking: Find colleagues and opportunities among the Alumni community Benefit 3: Alumni-As-A-Service (AaaS) A transformative ecosystem serving multiple parties. Alumni as-a-service (AaaS) transforms the alumni base into a profit center vs. a cost center and allows other business units to consume and attain value from the data. Thus a true ecosystem exists serving both the corporate and alumni to: Provide Alumni data as a service into other divisions that can gain value or provide value to the community Access to internal resources, staff and a way to find projects, opportunities or colleagues Transform alumni into a compelling and competitive advantage About Us EnterpriseJungle delivers award winning innovative applications to the enterprise running SAP & SAP SuccessFactors. Our team are platform experts, innovators and designers of award winning products, who understand how to integrate, extend, augment and implement intelligence to meet your specific needs. We are: Experts in design-led thinking. Rapid prototyping & customer delivery. Delivering products that enable the workforce. CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

16 16 SAP SuccessFactors Extension built on SAP HANA Cloud Platform Enterprise Q&A and Who Can Help Me? EnterpriseQ&A (EQ&A) is a business critical application built on SAP HANA Cloud Platform that surfaces existing content across the organization, connects knowledge holders and enables deep searching of experts. It enables employees to ask any question and it conducts a search across the entire organization to access an answer be it existing content, document or similar information located across the organization. If one cannot be located, the system recommends a few experts to contact or can automatically file a ticket or submit into the collaboration platform. Why is crowd sourcing knowledge a competitive advantage? Companies have data in multiple repositories without standardized meta-tagging or naming conventions. When employees have a question, EQ&A searches across all datasets, shortcutting the time taken to find an answer and can reduce the number of tickets and duplicate requests for information. EQ&A can be used as a front end to HR or IT ticketing systems or any other department by automating the enquiry and response process. If EQ&A cannot find an answer, it seeks 3-5 horizontal colleagues via Who Can Help Me (WCHM) who may be able to respond. Built by EnterpriseJungle, it can be integrated into multiple launch points including SAP SuccessFactors, SAP JAM, SAP Cloud for Customer and non-sap solutions such as Intranets, SharePoint and Salesforce, allowing users to access the application from wherever they work, including a companion mobile application. Benefit 1: Surface content, experts or knowledge against any user question By conducting a federated fuzzy search across the entire organization, EQ&A and WCHM can: Surface content, experts or knowledge against any free text user question. Provide an intermediary system pre HR or IT ticketing to identify existing knowledge, thus reducing queries and tickets issued and provide answers faster. Deliver an intelligent system to automatically generate tickets and assign them to the correct group, if existing content cannot be found. Benefit 2: Intelligent Recommendations Who Can Help Me makes intelligent recommendations that take into account a company s social graph to: Locate an appropriate expert who may be able to answer the question if an answer cannot be found. Has the ability to send the question to potential experts for them to answer. Ensure connections offered reflect level of expertise in the organization. A mid level manager asking a question about HR will not be directed to the global head of HR but rather to someone whom they could likely build a relationship with afterwards.

17 17 Benefit 3: Foster Collaboration EQ&A and WCHM support and promote collaboration across the enterprise by: Automated mapping and publishing of questions within collaboration or community groups inside the organization. Uncovering experts and encouraging them to share their knowledge with colleagues. About Us EnterpriseJungle delivers award winning innovative applications to the enterprise running SAP & SAP SuccessFactors. Our team are platform experts, innovators and designers of award winning products, who understand how to integrate, extend, augment and implement intelligence to meet your specific needs. We are: Experts in design-led thinking. Rapid prototyping and customer delivery. Delivering products that enable the workforce. CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

18 18 SAP SuccessFactors Extension built on SAP HANA Cloud Platform NGA HR Request Central HR Request Central gives employees direct visibility into the status of their HR requests and workflows. Where organizations have deployed SAP HCM on-premises and Employee Central side by side, it promises an optimized employee experience and increased overall HR efficiency with minimal investment. Employee experience has been a hot trending topic in the HR industry in recent years. Ultimately, it s all about linking employees to companies and creating a strong engagement. There are many ways to achieve this, and one is to promote transparent processes to the end user anywhere, anytime. Think about the consumer world and how it successfully caters to the customer experience. Let s take the package delivery process as an example. When ordering a product online, the consumer can track the entire delivery process from packages picked up at the warehouse until final delivery to the designated address. The objective is to keep the end user engaged and informed, as well as to increase process transparency. Modern organizations with an HR service center, processing all HR administrative transactions have an immediate interest to ensure transparency of the workflow process to all stakeholders. This allows for managing requestor expectations and improving employee experience. With HR Request Central, employees no longer have to check for workflow status updates with the HR service center, as they have direct visibility into the status of their HR requests. HR Request Central is part of the HR Cloud Accelerators suite developed by NGA to help companies deploy and integrate Cloud HR more quickly. The suite includes tools for simplifying the implementation, configuration, and integration of SAP SuccessFactors Employee Central, the next-generation core HR system. Organizations should consider using HR Request Central for: Employees and managers who lack visibility into the status of their HR Requests HR Service Centers that handle a high volume of calls related to transaction status inquiries Hybrid system landscape that depends on multiple approvals for a single HR process Organizations planning to move to the Cloud in the future, but want to innovate the user experience today HR Request Central an SAP SuccessFactors Employee Central Extension A quick-win solution for many organizations that have deployed SAP HCM on-premises and/or Employee Central, HR Request Central leverages your current investment and maximizes service delivery levels to your workforce, with the following key features: Designed for desktop, mobile and tablet Supporting all HR processes, employees, managers and HR Service Center staff

19 19 Up to 60% less employee interaction with HR Service Center Compatible with SAP HCM and SAP SuccessFactors Designed for desktop, mobile and tablet Today s users expect the availability of business applications, not only on desktops but also on their smartphones and tablets, so they can check company information anywhere, anytime. The simple user interface of HR Request Central allows for a clear view of request status in a few clicks. Users can immediately see all approvals, interactions and bottlenecks that are logged into the system. Employees and managers are empowered to monitor HR transactions and take action to keep the process moving. Supporting all HR processes, employees, managers and HR Partners With monitoring capability offered by HR Request Central, those involved in the processes and workflows can readily track requests that are: Raised about the employee, e.g., status of employee performance (Performance) Raised by the employee, e.g., status of request for salary increase (Compensation) Actioned by the employee, e.g., status of leave request (Time & Attendance) For a team manager, e.g., whether to approve or reject candidate application (Recruitment) For an HR partner, e.g., whether to accept address change in the employee file (Workforce Admin) Up to 60% less employee interaction with the HR Service Center With the availability of insights online, HR staff is relieved of considerable administrative tasks and able to focus on strategic HR assignments, which enables significant cost savings. Compatible with SAP HCM and SAP SuccessFactors HR Request Central leverages SAP Fiori for a consistent and personalized user experience (UX) across devices and deployment options. The application also runs on state-of-the-art SAP HANA platform leveraging at SAP data centers.. Benefits HR Request Central provides: Up to 60% less call volume in HR Service Centers More time for strategic tasks Reduced HR Service Center costs Instant access to key data via mobile Improved employee experience and engagement Efficient completion of HR changes, thanks to monitoring capability Lower TCO leveraging Cloud technology About Us NGA Human Resources builds on over forty years of HR process experience. NGA HR is a global leader in helping organizations transform their business-critical HR operations to deliver more effective and efficient people-critical services. We help our clients become better employers through smarter, more streamlined business processes to save money, manage employee life cycles, and support globally connected, agile organizations. For more information on our HR Cloud Accelerators suite of SAP SuccessFactors extensions built on SAP HANA Cloud Platform please visit our website. CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative

20 20 SAP SuccessFactors Extension built on SAP HANA Cloud Platform Ingentis org.manager [web] for SF The challenges in the field of organization chart visualization are increasing. An attractive and modern visual format has become indispensable for an application to be acceptable. Ingentis org.manager [web] for SF is based on state-of-the-art HTML5 technology and can be applied perfectly to the look and feel of your SAP SuccessFactors solution. Perfect integration Running as an SAP SuccessFactors extension built on SAP HANA Cloud Platform, Ingentis org.manager [web] for SF can easily be launched through the SAP SuccessFactors user interface including single sign on. The user can select himself or any colleague within SAP SuccessFactors and directly access the org chart. The visualization can show any individuals within any kind of structure (e.g. organization view) in seconds. Highlights include: Direct access from SAP SuccessFactors homepage and employee profile Flexible visualization, e.g. key figures and reports in the organization chart Display any kind of structure from SAP SuccessFactors Option to integrate data from multiple systems Extensive print and export functions Jump back from org.chart into SAP SuccessFactors Employee Central (DeepLinking) Visualize data based on the Role Based Permissions Runs on SAP HANA Cloud Platform and is available on the SAP Store Flexibility is key A variety of different hierarchies can be maintained in SAP SuccessFactors, but only specific ones are visualized by the built-in org charting feature of SAP SuccessFactors. Ingentis org.manager [web] for SF goes even further. It is now possible to generate org charts based on any kind of hierarchy from SAP SuccessFactors. For example this can include organizational, people, position, HR manager or user individual MDF Object hierarchies. Furthermore, functional links for matrix managers can be displayed as well. Graphical data visualization It is also up to the configuration which additional information should be available to the org chart users. This expands the benefit of the org chart from a simple structural visualization to a source of professionally displayed information. The ability to show headcount and gender distribution using graphical elements such as pie charts is just one of many possibilities.

21 21 Multiple data sources Ingentis org.manager is not limited to only display data from SAP SuccessFactors, but can display data from SAP applications (cloud or on-premises systems) or from any other 3 rd party service, which can be merged easily. Using live data from a time and attendance system, visualizing the presence or absence of employees, is possible as well. This makes Ingentis org.manager a powerful source for multiple HR related data and helps users to get the best overview of their data, which are maintained in different systems. State-of-the-art layout and responsive design By applying the latest HTML technologies whole new design and application possibilities emerge. Animations visualize the navigation across the organization chart and individual boxes display diverse data with just one mouse click. In addition, the entire viewable organizational chart can be navigated during run time. Should certain positions be displayed or not? Should employees with particular qualifications be emphasized? The user can activate or deactivate visualization rules like these at any time. The information content can easily be adapted by this means to current requirements. The content of the boxes can even be adjusted proportionate to the zoom level. In doing so, the space available is always taken full advantage of in order to ensure maximum clarity. About Us Ingentis org.manager [web] for SF is the latest module of the Ingentis org.manager Product Suite. Ingentis org.manager is used by more than 1,000 organizations from 200 to 500,000 employees. With over 15 years of experience in this sector, Ingentis provides org charting and HR data visualization solutions to SAP users all over the world. CONTACT US For more information about this SAP SuccessFactors extension and SAP HANA Cloud Platform, visit hcp.sap.com or speak to an SAP representative