Port Authority of New York & New Jersey Economic Impact Study - Employment Survey DRAFT

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2 The figures you provide in the following sections are strictly confidential. Only aggregate survey totals will be published in the final report. Please complete this survey as soon as possible and no later than June 15, For the purposes of this study, it is important that the figures you provide are as accurate as possible. However, where it is not possible to provide precise information, we would appreciate estimates rather than no response at all. Name of Company: Address of Company: Contact Person: Phone number: This survey is intended to gather information on the impact of the Port Authority s 2014 minimum wage policy and guidelines for third-party nontrade labor service contracts. It covers a number of specific topics: Port Authority Airport where service is provided (Q1) Principal Business Activity (Q2) Employment at Your Firm (Q3-Q4) Employee Wages (Q5-Q6) Total Payroll and Benefits (Q7) Education Level of Employees (Q8) Employee Turnover & Absenteeism (Q9) Impacts from Wage Policy (Q10-Q11) May

3 Q1. Port Authority Airport Please select the Port Authority Airport where service is provided. (Check all that apply.) John F. Kennedy International Airport () LaGuardia Airport () Newark Liberty International Airport () Stewart International Airport () Teterboro Airport () Q2. Principal Business Activity Please indicate your principal business activity. If you are involved in more than one of the businesses below, please choose the one that best describes your business (i.e., contributes the largest proportion of revenues). General Retail Stores (incl. convenience, clothing, personal care, electronics) (NAICS ) Sporting Goods, Hobby, Musical Instrument and Book Stores (incl. news dealers) (NAICS 4510) Miscellaneous Store Retailers (incl. gift stores) (NAICS 4530) Nonstore Retailers (incl. vending machine operators) (NAICS 4540) Air Transportation (incl. scheduled & nonscheduled carriers) (NAICS 4810) Transit and Ground Passenger Transportation (incl. taxis, shuttles, limousines) (NAICS 4850) Support Activities for Air Transportation (incl. aircraft fueling, ground support, baggage & cargo handling) (NAICS 4881) Warehousing, Storage, and Logistics (incl. distribution of goods) (NAICS 4930) Automotive Equipment Rental and Leasing (incl. car rental agencies) (NAICS 5321) Facilities Support Services (incl. guards, security, janitorial services) (NAICS 5612) Food Services and Drinking Places (incl. caterers) (NAICS 7220) Repair and Maintenance (incl. general & routine maintenance) (NAICS 8110) Other Q3. Employment at Your Company Please include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. Covered Services employees are non-trade employees whose work requires that they obtain access to the Airfield Operations Area (AOA) whether such access is obtained by the issuance of a badge or an escort. Is any portion of your workforce covered by a collective bargaining agreement? Yes (Complete question below) No (Proceed to next page) If yes, approximately what % of your workforce is covered by collective bargaining agreement(s)? % May

4 Q3. Employment at Your Company (continued) Please include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. Permanent Employees Please state the number of permanent staff employed by your company as of April 30, 2014, 2015, and This should include employees both on-site at the airports and off-site (where off-site employees are involved with providing service to the Port Authority Airports, e.g. catering employees at an off-site location). Please break down the employment into full-time and part-time. This should not include employment for work done on contract. PERMANENT EMPLOYEES Full-Time Part-Time Full-Time Part-Time Full-Time Part-Time Note: For employees that split their time between airports, please allocate them to the location where they spend the most time. Please indicate how many hours per week part-time employees worked on average over the three time periods. Number of Weekly Hours Part-time Employees May

5 Q3. Employment at Your Company (continued) Please include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. Seasonal Employees Does your firm use seasonal employees to assist with peak business periods? Yes. (Complete tables below) No. (Proceed to Q4) Please state the number of seasonal staff employed by your company as of April 30, 2014, 2015, and This should include employees both on-site at the airports and off-site (where off-site employees are involved with providing service to the Port Authority Airports, e.g. catering employees at an off-site location). Please break down the employment into full-time and part-time. If the firm does not use seasonal employees during this particular time of year, please answer 0. This should not include employment for work done on contract. SEASONAL EMPLOYEES Full-Time Part-Time Full-Time Part-Time Full-Time Part-Time Note: For employees that split their time between airports, please allocate them to the location where they spend the most time. For seasonal employees in general, please indicate how many weeks per year and how many hours per week seasonal employees worked on average over the three time periods. Number of Weeks per Year Number of Weekly Hours Seasonal Employees May

6 Q4. Employment by Occupation Please estimate below the number of employees included in Question 3 that are in the following occupation categories, for each time period. Please include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. Passenger Related Security (Complete this table if your firm principally provides the following services: Escorts, Catering Security, Passenger Aircraft Security, Fireguards, Terminal Security, Traffic Security) PASSENGER RELATED SECURITY EMPLOYEES Full-Time Part-Time Full-Time Part-Time Full-Time Part-Time Cargo Related & Ramp Services (Complete this table if your firm principally provides the following services: Cargo Screening (including Guards) & Warehouse Security, Baggage & Cargo Handling, Load Control & Ramp Communication, Aircraft Mechanics and Fueling of Aircraft, Provision of Water. Cooling/Heating & Power, Equipment and Toilet Services to Aircraft, Passenger Aircraft Servicing, Cabin Equipment Maintenance, Guiding Aircraft In & Out of Gates, Gateside Aircraft Maintenance, Ramp Area Cleaning) CARGO RELATED & RAMP SERVICES EMPLOYEES Full-Time Part-Time Full-Time Part-Time Full-Time Part-Time May

7 Q4. Employment by Occupation (continued) Please estimate below the number of employees included in Question 3 that are in the following occupation categories, for each time period. Please include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. In-Terminal & Passenger Handling Services (Complete this table if your firm principally provides the following services: Baggage Handling, Skycap, Wheelchair Attendant, Ticketing Agent, Customer Services Representatives, Queue Managers, ID Checkers, Porter Service for Baggage, Passenger & Employee Shuttle Drivers) IN-TERMINAL & PASSENGER HANDLING SERVICES EMPLOYEES Full-Time Part-Time Full-Time Part-Time Full-Time Part-Time Cleaning Services (Complete this table if your firm principally provides the following services: Building Cleaning, Aircraft & Cabin Cleaning, Plane Washers) CLEANING SERVICES EMPLOYEES Full-Time Part-Time Full-Time Part-Time Full-Time Part-Time May

8 Q4. Employment by Occupation (continued) Please estimate below the number of employees included in Question 3 that are in the following occupation categories, for each time period. Please include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. Concession Services (Complete this table if your firm principally provides the following services: Food Service (including Food & Beverage Service, Wait Service, Busing, Cashiers), Retail Service (including News/Gifts & Duty-Free), Cleaning for Concession Services, Security for Concession Services, Airport Lounge Services (including Food, Retail, Cleaning & Security Services)) CONCESSION SERVICES EMPLOYEES Full-Time Part-Time Full-Time Part-Time Full-Time Part-Time May

9 Q5. Average Hourly Wage per Employee by Occupation Please estimate below the average hourly wage per employee for your employees in the following occupation categories, for the accounting time period covering each respective date (whether the firm records this information on a weekly or bi-weekly period). Figures shown should reflect salary/wage only, without benefits. Passenger Related Security (Complete this table if your firm principally provides the following services: Escorts, Catering Security, Passenger Aircraft Security, Fireguards, Terminal Security, Traffic Security) PASSENGER RELATED SECURITY AVERAGE WAGE Cargo Related & Ramp Services (Complete this table if your firm principally provides the following services: Cargo Screening (including Guards) & Warehouse Security, Baggage & Cargo Handling, Load Control & Ramp Communication, Aircraft Mechanics and Fueling of Aircraft, Provision of Water. Cooling/Heating & Power, Equipment and Toilet Services to Aircraft, Passenger Aircraft Servicing, Cabin Equipment Maintenance, Guiding Aircraft In & Out of Gates, Gateside Aircraft Maintenance, Ramp Area Cleaning) CARGO RELATED & RAMP SERVICES AVERAGE WAGE May

10 Q5. Average Hourly Wage per Employee by Occupation (continued) Please estimate below the average hourly wage per employee for the following occupation categories, for the accounting time period covering each respective date (whether the firm records this information on a weekly or bi-weekly period). Figures shown should reflect salary/wage only, without benefits. In-Terminal & Passenger Handling Services (Complete this table if your firm principally provides the following services: Baggage Handling, Skycap, Wheelchair Attendant, Ticketing Agent, Customer Services Representatives, Queue Managers, ID Checkers, Porter Service for Baggage, Passenger & Employee Shuttle Drivers) IN-TERMINAL & PASSENGER HANDLING SERVICES AVERAGE WAGE Cleaning Services (Complete this table if your firm principally provides the following services: Building Cleaning, Aircraft & Cabin Cleaning, Plane Washers) CLEANING SERVICES AVERAGE WAGE May

11 Q5. Average Hourly Wage per Employee by Occupation (continued) Please estimate below the average hourly wage per employee for the following occupation categories, for the accounting time period covering each respective date (whether the firm records this information on a weekly or bi-weekly period). Figures shown should reflect salary/wage only, without benefits. Concession Services (Complete this table if your firm principally provides the following services: Food Service (including Food & Beverage Service, Wait Service, Busing, Cashiers), Retail Service (including News/Gifts & Duty-Free), Cleaning for Concession Services, Security for Concession Services, Airport Lounge Services (including Food, Retail, Cleaning & Security Services)) CONCESSION SERVICES AVERAGE WAGE May

12 Q6. Entry-Level Wage per Employee by Occupation Please provide below the entry-level hourly wage per employee for the following occupation categories, for the accounting time period covering each respective date (whether the firm records this information on a weekly or bi-weekly period). Figures shown should reflect salary/wage only, without benefits. Passenger Related Security (Complete this table if your firm principally provides the following services: Escorts, Catering Security, Passenger Aircraft Security, Fireguards, Terminal Security, Traffic Security) PASSENGER RELATED SECURITY ENTRY-LEVEL WAGE Cargo Related & Ramp Services (Complete this table if your firm principally provides the following services: Cargo Screening (including Guards) & Warehouse Security, Baggage & Cargo Handling, Load Control & Ramp Communication, Aircraft Mechanics and Fueling of Aircraft, Provision of Water. Cooling/Heating & Power, Equipment and Toilet Services to Aircraft, Passenger Aircraft Servicing, Cabin Equipment Maintenance, Guiding Aircraft In & Out of Gates, Gateside Aircraft Maintenance, Ramp Area Cleaning) CARGO RELATED & RAMP SERVICES ENTRY-LEVEL WAGE May

13 Q6. Entry-Level Wage per Employee by Occupation (continued) Please provide below the entry-level hourly wage per employee for the following occupation categories, for the following occupation categories, for the accounting time period covering each respective date (whether the firm records this information on a weekly or bi-weekly period). Figures shown should reflect salary/wage only, without benefits. In-Terminal & Passenger Handling Services (Complete this table if your firm principally provides the following services: Baggage Handling, Skycap, Wheelchair Attendant, Ticketing Agent, Customer Services Representatives, Queue Managers, ID Checkers, Porter Service for Baggage, Passenger & Employee Shuttle Drivers) IN-TERMINAL & PASSENGER HANDLING SERVICES ENTRY-LEVEL WAGE Cleaning Services (Complete this table if your firm principally provides the following services: Building Cleaning, Aircraft & Cabin Cleaning, Plane Washers) CLEANING SERVICES ENTRY-LEVEL WAGE May

14 Q6. Entry-Level Wage per Employee by Occupation (continued) Please provide below the entry-level hourly wage per employee for the following occupation categories, for the following occupation categories, for the accounting time period covering each respective date (whether the firm records this information on a weekly or bi-weekly period). Figures shown should reflect salary/wage only, without benefits. Concession Services (Complete this table if your firm principally provides the following services: Food Service (including Food & Beverage Service, Wait Service, Busing, Cashiers), Retail Service (including News/Gifts & Duty-Free), Cleaning for Concession Services, Security for Concession Services, Airport Lounge Services (including Food, Retail, Cleaning & Security Services)) CONCESSION SERVICES ENTRY-LEVEL WAGE May

15 Q7. Total Payroll & Benefits Please state the total payroll paid by your company and the dollar value of employer-paid benefits (health insurance, paid time off, pensions, etc.) for the employees included in Question 3 above, for the accounting time period covering each respective date (whether the firm records this information on a weekly or bi-weekly period). This figure should include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. TOTAL PAYROLL & BENEFITS Payroll Benefits Payroll Benefits Payroll Benefits Q8. Education Level of Employees Does your firm have information available on the education level of your employees? Yes. No. (Proceed to Q9) May

16 Q8. Education Level of Employees (continued) Please estimate the % of employees in Question 3 by highest level of education attained, for each time period. We recognize that determining exact numbers for each time period may be burdensome, so please estimate using your best judgment. Please include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. Less than High School Diploma LESS THAN HIGH SCHOOL DIPLOMA EMPLOYEES High School Graduate, No College HIGH SCHOOL GRADUATE EMPLOYEES May

17 Q8. Education Level of Employees (continued) Please estimate the % of employees in Question 3 by highest level of education attained, for each time period. We recognize that determining exact numbers for each time period may be burdensome, so please estimate using your best judgment. Please include ALL Covered Services employees under Non-Trade Labor Service Contracts ONLY. Some College or Associate Degree (incl. Specialized Technical Training) SOME COLLEGE OR ASSOCIATE DEGREE EMPLOYEES Bachelor s Degree & Higher BACHELOR S DEGREE & HIGHER EMPLOYEES May

18 Q9. Employee Turnover & Absenteeism Please indicate whether employee turnover and absenteeism have increased, decreased or stayed the same since If turnover and/or absenteeism have changed, please estimate the percentage (%) of increase or decrease. % of Change Employee Turnover Employee Absenteeism Increase Decrease No Change Don t Know Increase Decrease No Change Don t Know Q10. Change in Prices After the PANYNJ changed its labor policy to require the wage for workers performing Covered Services to increase to $10.10 per hour as of February 1, 2015, did your firm raise the prices that it charges to customers for goods or services? (Choose one.) Our starting wages are above the $10.10 minimum, so the wage policy had no impact on our pricing. (Skip Q11) No, we were unable to raise prices because of contractual obligations with customers. No, our lease agreement with the PANYNJ does not allow prices on airport properties to increase relative to off-airport prices. Yes, prices rose directly in response to the increase in labor costs. Yes, prices rose, but not solely because of the change in labor costs. Other (Please explain below) Not Applicable Other May

19 Q11. Methods Adopted Please indicate how your firm responded to the increase in labor costs arising from the change in the PANYNJ s labor policy to require the wage for workers performing Covered Services to increase to $10.10 per hour. (On the scale from 1-5, where 1 = Not At All ; 3 = To Some Extent ; and 5 = To a Very Great Extent.) Not At All To Some Extent To a Very Great Extent Increased prices or charges to clients Reduced hours of workforce Reduced size of workforce Relocated off airport property Additional Comments Please use the space below to provide any additional comments. Additional Comments May

20 Thank you. Please enter your responses to this questionnaire online at: If you have any questions, please call Steve Martin at or Doris Mak / Celina Estrella at May