Empower, Encourage, Recruit: Changing Our Approach to Building the Workforce

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1 SESSION ID: AST-R10 Empower, Encourage, Recruit: Changing Our Approach to Building the Workforce MODERATOR: Patrick Craven Director, Center for Cyber Safety and PANELISTS: Julie Talbot-Hubbard Head of Information Security Operations SunTrust Bank Dan Waddell Managing Director, North America Erin Weiss Kaya Lead Associate Booz Allen Hamilton

2 Global Information Security Workforce Study 19,641 PARTICIPANTS 12 WEEKS Strategic Releases of Sub Reports Millennials - TODAY Women March 8 US Government May 9 Global June/July APAC EMEA Latin America North America Diversity/Minorities October 2

3 iamcybersafe.org/research

4 Workforce Composition in the United States Millennials will comprise the majority of the workforce by % 20% 5% 20% 35% 35% 35% 50% 75% Boomers Gen X Millennials Source: Pew Research, all values are forecasted approximations 4

5 The Workforce Gap Is Growing! 5

6 Millennials are the Most Diverse Cohort % of InfoSec Workers who Identify as Caucasian 78% % of InfoSec Workers who Speak More than One Language 59% 66% 69% 65% 37% Boomers Gen X Millennials Boomers Gen X Millennials 6

7 Millennials see themselves moving towards Consulting Primary Role in Next 2 to 3 Years Millennials Security Consulting 21% Gen X Managerial 24% Boomers Managerial 23% 7

8 Millennials value diversity in their role 31% % Who Say Role Diversity is Very Important 38% 46% Boomers Gen X Millennials 8

9 Feel their input isn t important or feel marginalized % Input Not Important/ Feel Marginalized in My Department 31% 23% 25% Boomers Gen X Millennials 9

10 Millennial Comparison LET S LOOK AT MILLENNIALS IN TWO GROUPS: Less Satisfied Millennials Satisfied Millennials

11 Looking For Direction Less Satisfied Millennials 31% 31% Feel their opinions are not important or marginalized within their organization 53% Earn Less Than $50K / year 18% are dissatisfied with their jobs Most likely to identify as an IT Professional (24%) 11

12 Drivers of Job Satisfaction Among Less Satisfied Improving compensation packages Training programs Encouraging and paying for attendance at industry events Executive leadership programs Paying for professional memberships Role diversity 12

13 Drivers of Job Satisfaction Among Less Satisfied % Who Voluntarily Left Their Jobs Last Year Active participation in company-wide recognition programs and events Offering flexible work schedules 28% Executive leadership programs Paying for professional security certifications Encouraging and paying for attendance at industry events 13

14 A Portrait of Success: Satisfied Millennials 31% 69% 69% Feel their opinions are important or do not feel marginalized within their organization 52% Earn More Than $50K / year 78% are satisfied with their jobs Most likely to identify as an Information Security Professional (30%) 14

15 Drivers of Job Satisfaction Among Satisfied Millennials Paying for professional memberships Executive leadership programs Training Programs 15

16 Drivers of Job Satisfaction Among Satisfied Millennials % Who Voluntarily Left Their Jobs Last Year Training programs Paying for certification expenses 29% Flexible work arrangements Paying for professional memberships Mentorship programs Role diversity 16

17 Regardless of Career Success, Millennials are Leaving Their Jobs Voluntarily at the Same Rate % Who Voluntarily Left Their Jobs Last Year % Who Voluntarily Left Their Jobs Last Year 29% 28% 17

18 Disconnect Between Hiring Managers Expectations and Millennial Priorities Communication & analytical skills are top priorities for hiring managers, low priorities for young workers. Top Skills Prioritized By Millennials Top Skills Prioritized By Hiring Managers Cloud Computing and Security 54% Communications skills 66% Risk assessment and management 45% Analytical Skills 59% GRC 39% Risk assessment and management 46% InfoSystems and security 35% Cloud Computing and Security 38% Incident investigation and response 34% InfoSystems and security 37% Data centric approaches 31% Platform or technology specific skills 35% Communications skills 31% GRC 34% Analytical Skills 28% Data centric approaches 30% 18

19 Q & A

20 THANK YOU FOR ATTENDING iamcybersafe.org/research Interactive Infographic: Millennials in Information Security Retaining Millennial Talent in a Shifting Work Environment

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