CODE OF MANAGEMENT. Technical perfection, automotive passion
|
|
- Griselda Jenkins
- 6 years ago
- Views:
Transcription
1 This document and further information are available on the Group intranet CODE OF MANAGEMENT Technical perfection, automotive passion 2, rue Hennape Nanterre. France Tel : +33 (0) Fax : +33 (0)
2 Introduction Faurecia s values drive the behavior of its managers towards all stakeholders: employees, customers, suppliers and local communities. These behaviors are described and illustrated in the Code of Management which serves as a day-to-day behavioral guide. The Code of Management illustrates how managers should be exemplary in acting in accordance with our values through examples of behaviors in different daily situations. The Code of Management should enable managers to understand the general principles of what is expected of them and enable them to become role models. A manager should behave in accordance with the Code of Management, and should lead by example. The behaviors in the Code of Management cover the four main areas of: Business planning Business execution Performance management & people development Business ethics The Code of Management contains the red lines of behaviors that are never tolerated, many of which are derived from the Group s Code of Ethics. Red line behaviors are contradictory to our values. Any reported breach of a red line will be taken seriously and investigated. Appropriate management decisions will be taken for an employee who has crossed a red line. The Code of Management is regularly updated as new situations are proposed or identified. Regular training sessions are provided for managers on the management code and annual appraisals are used to give feedback to individuals. The Code of Management is available and regularly updated on the Group s intranet Developing and reinforcing these behaviors throughout the organization will allow managers to act with an entrepreneurial mindset and to be accountable for their performance. They will enable Faurecia to act within a system of auto-control. The behaviors are underpinned by the notions of respect and transparency.
3 BUSINESS PLANNING During business planning we need to balance both short term and long term objectives. Managers should develop business and implement plans with an entrepreneurial mindset. That means being responsible for the use of the company s resources and taking initiatives for business development and value creation to become the industry benchmark. DO prepare business plans, budgets and medium term plans with realistic assumptions. DO develop ambitious action plans with your teams to optimize performance and meet targets. Challenge assumptions and your teams. DO challenge what you perceive as unrealistic objectives and propose an alternative. DO benchmark internally and externally in order to define the target performance and the objectives. This will allow a better planning process and assessment of intermediate objectives and calibration of targets. DO integrate an evaluation of the safety, environmental and social impacts in all business development decisions. DO make time-to-market a key criterion in making business development tradeoffs. DO prioritize the idea that has the most significant commercial potential all else being equal. DO make intellectual property a point on the agenda of early R&D meetings, so as to identify the need for IP protection as early as possible. As a general principle, make IP protection a top priority. DO prepare a business case for every project/product demonstrating its merits. The business case should include at the very least the projected financials, an assessment of major risks and ways to mitigate them. DO develop customer intimacy through meetings to discuss issues beyond a current business issue. Discuss future business needs and technology developments with customers. Maintain customer intimacy even if there is no short term business development. DO select suppliers based on rational, explicit criteria which favor long term business development. DON T hide any information or data. Full transparency should apply to all information and supporting arguments. Make sure all reporting reflects the full reality of Faurecia s operations or projects. DON T privilege the interests of one part of the organization over those of the Group as a whole. Think and act Faurecia first. 4 5
4 Business Execution Managers need to act with autonomy and accountability when managing their business and committing resources of the company. This means being empowered to act within a scope of responsibility whilst respecting the rules. To be accountable managers must take ownership for the performance. Behaving with transparency is critical. DO make sure that there is agreement about the resources and action plans necessary to achieve objectives and targets. DO ensure full transparency on quality and delivery issues. Always be honest with the customer and react promptly. Communicate any significant (potential) issues to the management. DO collect files/feedback at the start of a project from similar projects in the past, including from other Business Groups. Share this feedback with the team. DO promptly prepare a full report of the project upon project completion, including financials (actuals vs. budget), major milestones (actuals vs. planned) and lessons learned. DO communicate regularly with the customer and keep him informed. Share with him any potential risks. Say no if something is really not possible. DO follow up in writing on any agreement made in discussion with a customer. DO treat customers with respect and insist that the customer treats you with respect. If this is not the case escalate the issue. DO promote competition within the supplier panel. DO treat suppliers fairly and with respect. Apply Faurecia Terms and Conditions with suppliers. DO initiate and maintain transparent communication with local populations at each production location, particularly in terms of managing industrial risks. DO implement actions to help the local community such as making donations to charities or local associations. DON T attempt to hide information when something goes wrong or a situation is deteriorating and don t seek to place blame. Instead, report the situation immediately to your hierarchy, be transparent and ask for support. In case of a sudden, unexpected event, report promptly to your hierarchy. DON T commit the resources of the company without formal approval from the appropriate people as per the levels of delegation. DON T delay putting in place the resources need to successfully launch a project. In case of critical resources missing escalate the situation. DON T accept decisions that put a launch or program at risk. Escalate the issue internally. In many cases the OEM management team will support you. DON T hide problems from the customer. Be transparent and work to find solutions. DON T select suppliers outside the best interests of Faurecia. Take into account quality, need, performance and cost and compliance with the Code of Ethics. 6 7
5 PERFORMANCE Management & PEOPLE DEVELOPMENT Our culture is one in which we treat people fairly and with respect and develop them according to their performance and to their full potential. DO be fair and objective in the evaluation process when assessing performance against objectives, management behaviors and competencies. DO promote the employees who foster long-term value creation for Faurecia, all else being equal (though not at the expense of short-term results). DO develop your teams, implement training plans, identify potential and prepare succession plans. DO maintain contact with employees who left in good standing, so as to foster a sense of community and long-term partnership with them. DO spend time to make the induction process as smooth as possible when an employee starts on your team. Initial steps will have to include, at the very least, an introduction to the employee s main contacts both within and outside Faurecia. Make yourself available for questions. DO encourage your teams to express opinions freely. Organize regular brainstormings to improve performance. Implement improvement ideas. DO schedule one-on-one routine phone calls for those team members that you do not see often in person (e.g. because they are based elsewhere) to discuss overall satisfaction and to identify any potential conflicts. DO ensure that no participant needs to be connected to global meetings/ webconferences before 7:00 am or after 10:00 pm. Make sure that meetings have an agenda and that they do not overrun their time. DO identify and escalate any burn-out situations as early as possible. Actively seek solutions to relieve the employee. DO investigate reasons for employee departure in a systematic way and inform HR of any useful findings. Work to improve retention when needed. DO discuss first with HR and the employee s manager before talking to an employee from another management entity about a position in your team. Give employees a second chance, but DON T give them more than a second chance, if he/she shows significant underperformance or lack of competence. DON T hide information about an employee s performance in situations of internal mobility. Don t try to transfer people in a low performer situation. DON T block career development. Talent is a resource for the whole group. DON T react with anger when receiving bad news. Don t shoot the messenger and don t seek to apportion blame. Analyze the situation and look for solutions. 8 9
6 BUSINESS ETHICS These red line behaviors are derived from our Code of Ethics. This covers the areas of: Confidentiality Discrimination Harassment Conflict of interest Employee safety DON T divulge externally any information that has not already been publicly communicated. This applies both to information about Faurecia but also about customers and suppliers. Do not ask employees who join us for any confidential information they may have from their previous job. Don t communicate internal Faurecia information to customers and suppliers that is not relevant to the business. DON T tolerate any form of discrimination (age, gender, nationality, religion, health or disability, sexual orientation, political) at the workplace. This principle applies to all hiring, performance appraisals, compensation, benefits, promotions and terminations. Any issues should be discussed with your manager or Human Resources or use the whistle- blowing procedure as defined in the Code of Ethics. DON T treat employees differently in situations of fault or misbehavior because of their status (executive, manager or worker), their rank or their performance. The same sanctions should be applied to all employees. DON T ever let a case of suspected or proven harassment in, or outside, your teams go uninvestigated. Immediately notify the Human Resources management or use the whistle-blowing procedure as defined in the Code of Ethics. DON T get involved in situations in which a conflict of interest or the appearance of a conflict of interest could occur. Such situations are described in the Code of Ethics. DON T accept gifts/entertainment or give gifts/entertainment to customers or suppliers valued at or more than the equivalent of one hundred euros. Do not provide entertainment/gifts to customers without the presence of a Faurecia sales employee and the approval of the customer manager. DON T talk about competitors except using publicly available facts and data. Don t spread rumors or attack competitors. DON T breach the intellectual property rights of any third party. Don t use software without the appropriate license. DON T ever jeopardize employee safety for any reason
The way we do business
a b The way we do business Our Code of Conduct and Ethics Our Code of Conduct and Ethics In this Code, the Board of Directors and the Group Executive Board set out the principles and practices that define
More informationV. Reporting infringements to the Code of Ethics Internal reporting procedure 2. External reporting procedure
CODE OF ETHICS 1 INTRODUCTION CONTENTS Faurecia s Code of Ethics defines the rules of business conduct that must be applied to our day-to-day relations both internally and with outside parties. The rules
More informationSupervisors: Skills for Success
HELPING THOSE WHO HATE HR. 554 Pacific Avenue, York, Pennsylvania 17404 717.855.5589 www.alternative-hr.com Supervisors: Skills for Success Contents Introduction Page 3 Communication.. Page 4 Planning
More informationDIVERSITY AND INCLUSION POLICY
DIVERSITY AND INCLUSION POLICY Definition Carillion will make every effort to ensure that staff and job applicants are treated with courtesy, dignity and respect irrespective of race (including colour,
More information"Finnair" and "Finnair Group" as used herein refer to Finnair Plc and its subsidiaries.
Code of Conduct 1 INTRODUCTION 1.1 Purpose and scope of this document Finnair is an iconic national airline and a respected member of the international aviation community with a solid reputation in safety,
More informationHandbuch Code of Conduct url:consense://produktiv/d Our success is based on satisfied customers
This defines the principles and requirements of GEMÜ Group incl. all subsidiaries around the world regarding their responsibility for people and the environment. Our success is based on satisfied customers
More informationcambridge Institute for Family Enterprise
Professionalizing the Family Business: It s Not What You Think It Is John A. Davis Cambridge Institute for Family Enterprise cambridge Institute for Family Enterprise At some point in the life of a family
More informationSTAFF CODE OF CONDUCT
STAFF CODE OF CONDUCT 1. INTRODUCTION Our College will only succeed in achieving our objectives where we have the respect of our stakeholders, (including our students, parents and colleagues) and the communities
More informationMAVI S PEOPLE AND ITS PRINCIPLES
1 MAVI S PEOPLE AND ITS PRINCIPLES Contents 1. OUR UNDERSTANDING OF ETHICS 2. OUR MISSION, VISION AND VALUES 3. WE COMPLY WITH THE RULES 4. WE ARE AWARE OF OUR RESPONSIBILITIES 5. WE SOLVE PROBLEMS 6.
More informationDeutsche Bank. Code of Business Conduct and Ethics for Deutsche Bank Group
Deutsche Bank Code of Business Conduct and Ethics for Deutsche Bank Group Table of contents Our vision 1 Our Values and Beliefs 2 Safeguarding our Values and Beliefs 9 Adherence to this Code 10 Our vision
More informationSecuritas Values and Ethics
Securitas Values and Ethics 1 Message from the CEO Every day, everywhere where we operate, everyone at Securitas can help build our reputation and brand and promote long-term sustainability and growth.
More informationSecuritas Values and Ethics
Securitas Values and Ethics 1 2 Message from the CEO Every day, everywhere where we operate, everyone at Securitas can help build our reputation and brand and promote long-term sustainability and growth.
More informationGroup Policy - People
Group Policy - People Page 1 (8) Page 2 (8) PEOPLE POLICY This Group Policy provides our employees with an overview of our company values and expectations in relation to people. In addition, this Policy
More informationManagement Manual of the Muhr und Bender Group
Management Manual of the Muhr und Bender Group Property of Mubea - Copyright Page 1 of 14 Foreword from the management Mubea Management Manual Our story starts in the year 1916 it all begins with a spring.
More informationEquality, Diversity & Inclusion Policy and Framework Version 1.2 Owner: Diversity & Inclusion, HR Approved by Ian Iceton, Group HR Director
Equality, Diversity & Inclusion Policy and Framework Version 1.2 Owner: Diversity & Inclusion, HR Approved by Ian Iceton, Group HR Director Date issued 31.01.2017 Reference NR/HR/POU024 1. Policy Statement
More informationHow to Engage Employees. A Guide for Employees, Supervisors, Managers, & Executives
How to Engage Employees A Guide for Employees, Supervisors, Managers, & Executives 1 Introduction Employee Engagement is a good in and of itself. What is Employee Engagement? Employee engagement is the
More informationSecuritas Values and Ethics Code
Securitas Values and Ethics Code 1. General Principles Abiding by laws, maintaining high ethical standards and upholding our shared values play a prominent role in all of Securitas operations and provide
More informationHighways England People Strategy
Highways England People Strategy 1. Accountable Leadership 2. Capable Employees We require positive, proactive and engaging leadership to be demonstrated at all levels of the organisation, through all
More informationKPMG N.V. Code of Conduct. kpmg.nl
KPMG N.V. Code of Conduct kpmg.nl Contents 01 02 06 08 10 12 12 Leadership message Introduction The KPMG Values Commitments Responsibilities Where to get help Compliance with the Code Leadership message
More informationPetrofer Group. Code of Conduct
Petrofer Group Code of Conduct Content Foreword 1. Responsibility towards Employees and Society 1.1 Responsibility and cooperation 1.2 Human rights and discrimination 2. Employment Law, Plant Security
More informationPolicy on Employees & Human Rights
N o v e m b e r 2 0 1 2 Policy on Employees & Human Rights POLICY STATEMENT Inalfa Roof Systems Group of companies ( Inalfa ) is the leading provider of sunroof systems to all major OEM s in the world.
More informationCODE OF CONDUCT Version 3 August 2016
CODE OF CONDUCT Version 3 August 2016 Table of Contents 1. INTRODUCTION... 3 2. COMPLIANCE WITH LOCAL LAWS AND REGULATIONS... 3 3. FAIR COMPETITION... 4 4. ANTI BRIBERY AND ANTI CORRUPTION... 4 5. WORKING
More informationCode of Conduct & Ethics
Code of Conduct & Ethics Interfor Code of Conduct & Ethics Contents Page 1 CEO Message A Message from our CEO 2 Our Code of 2 Conduct & Ethics Our Code of Conduct & Ethics 3 3 Guiding Principles Guiding
More informationCode of Conduct. Integral Diagnostics Limited ACN
Code of Conduct Integral Diagnostics Limited ACN 130 832 816 Date: 1 October 2015 Code of Conduct Part A Scope and application 1 Purpose of the Code The Company is committed to a high level of integrity
More informationPeikko s Code of Conduct. Committed to Ethical Business Practices
Peikko s Code of Conduct Committed to Ethical Business Practices 2013 INTRODUCTION Peikko is committed to doing business in an ethical and sustainable manner. Our Code of Conduct provides us with common
More informationInter IKEA Group code of conduct
Inter IKEA Group code of conduct Inter IKEA Group code of conduct overview Good business with common sense Business integrity Human rights and working environment Environmental sustainability Protection
More informationCode of business conduct
CODE OF BUSINESS CONDUCT OUR PRINCIPLES OF ACTION OUR PRINCIPLES OF ORGANIZATION OUR POLICIES Code of business conduct Code of business conduct Contents 01 Introduction 02 Compliance with laws and regulations
More informationCOURSE CATALOG. vadoinc.net
COURSE CATALOG 2018 vadoinc.net Welcome Welcome to the Vado 2018 Course Catalog. Vado provides any organization or learner numerous opportunities to build the skills needed to lead and manage others, as
More informationEthics in Business. Arif Altaf. Ethics SWH 1
Ethics in Business What is ethical behavior? How do ethical dilemmas complicate the workplace? How can high ethical standards be maintained? What is social responsibility and governance? Ethics SWH 1 Study
More informationDIPLOMA OF HUMAN RESOURCES MANAGEMENT-BSB50615 Study Support materials for Manage recruitment selection and induction processes BSBHRM506
DIPLOMA OF HUMAN RESOURCES MANAGEMENT-BSB50615 Study Support materials for Manage recruitment selection and induction processes BSBHRM506 STUDENT HANDOUT This unit describes the performance outcomes, skills
More informationΟΤΕ GROUP POLICY ON EMPLOYEE RELATIONS
ΟΤΕ GROUP POLICY ON EMPLOYEE RELATIONS Approved by the Board of Directors of OTE S.A. by minutes No 2914 /18-12-2012 (Single item) OTE GROUP CHIEF HUMAN RESOURCES OFFICER EXECUTIVE DIRECTOR COMPLIANCE,
More informationEQUAL OPPORTUNITIES AND DIVERSITY POLICY
EQUAL OPPORTUNITIES AND DIVERSITY POLICY Definition Carillion will make every effort to ensure that all employees are treated with courtesy, dignity and respect irrespective of gender, race, religion,
More informationOur People. Our People Performance Summary. 54 Johnson Matthey / Annual Report & Accounts People and Planet
54 Johnson Matthey / Annual Report & Accounts 2017 3. People and Planet Our People Johnson Matthey is full of talented people with a real passion for science and a pride in applying it to make the world
More informationASSOCIATED BANC-CORP CODE OF BUSINESS CONDUCT AND ETHICS
ASSOCIATED BANC-CORP CODE OF BUSINESS CONDUCT AND ETHICS Introduction This Code of Business Conduct and Ethics covers a wide range of business practices and procedures. It does not cover every issue that
More informationDelegation Skills. Who does what in your organization? What is delegated? Learn to say NO! Delegation Skills Job Satisfaction - Balance
Delegation Skills Who does what in your organization? What is delegated? Learn to say NO! Delegation Skills Job Satisfaction - Balance Who Does What? Superintendent Admin. Assist. Business Manager Admission
More informationPerformance Leader Navigator Individual Feedback Report For: Chris Anderson
For: Chris Anderson Finding your way in today's world of work Copyright ã 2007, 2008 Wilson Learning Worldwide Inc. This report includes ratings from: Self 1 Manager 1 Direct Report 5 Peer 3 Customer 4
More informationPATAGONIA WORKS GLOBAL CODE OF EMPLOYEE CONDUCT
PATAGONIA WORKS GLOBAL CODE OF EMPLOYEE CONDUCT Photo: Mikey Schaefer Introduction Patagonia Works and all of its operating companies intend to be in business for a long time and operate in a way that
More informationContents. 3 Introduction. 5 Our values 6 Safety 7 Teamwork 8 Respect 9 Integrity 10 Excellence
The way we work Contents 3 Introduction 5 Our values 6 Safety 7 Teamwork 8 Respect 9 Integrity 10 Excellence 13 Our code of conduct 14 Safety and health 15 Employment and inclusion 16 Human rights 17 Data
More informationOur Principles of Responsibility. May 2009
Our Principles of Responsibility May 2009 Message from the President Jean-Pascal Tricoire, Chairman of the Management Board and CEO Our Company interacts constantly with all of its stakeholders around
More informationTHE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS
THE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS What makes a high-potential? Quite possibly not what you think. The HR Guide to Identifying High-Potentials 1 If you agree people are your most valuable asset
More informationLEADERSHIP PERFORMANCE CRITERIA
LEADERSHIP PERFORMANCE CRITERIA EMPLOYEE RESPONSIBILITIES (leadership) Job Knowledge Demonstrates an understanding and working knowledge of current role, profession, and industry. Has sought out personal
More informationDragon Oil. Code of Conduct
Dragon Oil Code of Conduct Leadership Message Dragon Oil has an ever-increasing multicultural workforce and asset portfolio across a number of countries. This rapid growth, together with an evolving regulatory
More informationCode of Conduct. V November 2017
Code of Conduct V. 2.0 - November 2017 A word from our CEO Marcos França CEO Lhoist Group Dear all, For more than 125 years, our family-owned business in lime, dolime and mineral products has been combining
More informationENVIRONMENTAL, SOCIAL AND GOVERNANCE POLICY
As a property developer, owner and operator, Tishman Speyer recognizes the vital importance of enlightened social governance and responsible environmental management. Our business, which can begin with
More informationEXECUTION: THE DISCIPLINE OF GETTING THINGS DONE BOOK SUMMARY
EXECUTION: THE DISCIPLINE OF GETTING THINGS DONE BOOK SUMMARY Execution: The discipline of getting things done by Lawrence Bossidy and Ram Charanis a 3-part examination of what it takes for companies to
More informationCSR / Sustainability Governance and Management Assessment By Coro Strandberg President, Strandberg Consulting
Introduction CSR / Sustainability Governance and Management Assessment By Coro Strandberg President, Strandberg Consulting www.corostrandberg.com November 2015 Companies which adopt CSR or sustainability
More informationOtsuka. Supporting. Supplier Code of Ethics and Professional Conduct
Supporting Otsuka Supplier Code of Ethics and Professional Conduct Otsuka America Pharmaceutical, Inc. (OAPI) Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC) Otsuka Maryland Medicinal
More informationOur Commitments. Living our vision and values
Our Commitments Living our vision and values CEO Message Our vision is to excel at securing and enhancing the financial wellbeing of people, businesses and communities. It recognises the important role
More informationAnti-bribery corporate policy
Anti-bribery corporate policy 1. Scope and purpose of this guideline One of the key factors and reasons for the favorable reputation and image of Sb Accounting & Consulting is its ability and will to conduct
More informationAALTO UNIVERSITY CODE OF CONDUCT
AALTO UNIVERSITY CODE OF CONDUCT Purpose Aalto University ( Aalto ) is a multidisciplinary community of bold thinkers. Our purpose is to promote free research and academic and artistic education, to provide
More informationinternational code of conduct An ethical framework for all employees in the conduct of TCR business
international code of conduct An ethical framework for all employees in the conduct of TCR business 16 th December 2013 TCR is conscious of the economic, social and environmental impacts of its activities
More informationKNOWLEDGE ACQUISITION (KA)
COMPANY A B C D E Average ABSORTIVE CAPACITY (Section A) KNOWLEDGE ACQUISITION (KA) Organization values employees opinions and Attitudes 1 We survey employees regularly to assess their attitudes toward
More informationMotivation Questionnaire
OPQ Profile Motivation Questionnaire Employee Motivation Report Name Mr Sample Candidate Date 26 September 2013 wwwcebshlcom Employee Motivation Report Introduction This report describes the factors that
More informationYou ve met our apprentices. Now meet yours.
You ve met our apprentices. Now meet yours. Managers Guide Recruiting an apprentice INTERNAL ONLY The practical part By now, you should know the facts about our apprentices, and we hope you want to get
More informationLIVING OUR CORE VALUES. Supplier Code of Conduct
LIVING OUR CORE VALUES Supplier Code of Conduct Introduction to Our Supplier Code of Conduct Chesapeake Energy is committed to living our core values of integrity and trust, respect, transparency and open
More informationCode of Conduct. Code of Conduct. Alliance Aviation Services Limited ACN
Code of Conduct Code of Conduct Alliance Aviation Services Limited ACN 153 361 525 Adopted by the Board on 2 December 2011 To be printed on Alliance letterhead [insert date] Dear Colleague The Group s
More informationGOVERNANCE MATTERS What is Governing Policy? Promoting Excellence in Corporate Governance, Risk Management and Operational Effectiveness
Promoting Excellence in Corporate Governance, Risk Management and Operational Effectiveness Introduction An important role for the Board of Directors is to set policy under which management takes action
More informationAT&T s Code of Business Conduct
AT&T Code of Business Conduct April 2017 AT&T s Code of Business Conduct To All AT&T Employees Worldwide: The most basic commitment we make to our customers, our shareholders, and each other is to always
More informationBIC Group Code of Ethics
BIC Group Code of Ethics and Guide Jan-07 Rev.May-10 1 Introduction Without ethics nothing can be sustained. Ethics is at the heart of BIC s philosophy and has been the cornerstone of the basic business
More informationWorkplace Rights Policy
Workplace Rights Policy Workplace Rights Policy We value the relationship we have with our employees. The success of our business depends on every employee in our global enterprise. We are committed to
More informationMaintaining a Harassment & Discrimination-Free Workplace. A Guide for Managers & Employees
Maintaining a Harassment & Discrimination-Free Workplace A Guide for Managers & Employees 2 Maintaining a Harassment & Discrimination-Free Workplace A Guide for Managers and Employees 3 2 table of contents
More informationCODE OF ETHICS AND CONDUCT
CODE OF ETHICS AND CONDUCT PREFACE Green Mountain Power s Code of Ethics and Conduct is about doing the right thing acting honorably, treating each other with respect, and following the law. It s built
More information7 Quality Organizations and Service. Copyright 2016, 2013, 2011 Pearson Education, Inc. 1
7 Quality Organizations and Service Copyright 2016, 2013, 2011 Pearson Education, Inc. 1 PERFORMANCE PROFITS CUSTOMERS Copyright 2016, 2013, 2011 Pearson Education, Inc. 2 After studying these topics,
More informationPerformance Management Behaviors that Matter
2011 Performance Management Behaviors that Matter Why do most performance management systems fail to actually improve performance? PDRI s research has shown that effective performance management is not
More informationOur Code of Business Conduct Rexel UK
Our Code of Business Conduct Rexel UK Contents 1 2 3 4 5 6 7 8 Introduction Topics Business Integrity Compliance with the Law Data protection and confidentiality Corporate and social responsibility Ethics
More informationISO & ISO TRAINING DAY 4 : Certifying ISO 37001
ISO 19600 & ISO 37001 TRAINING DAY 4 : Certifying ISO 37001 2017 SLIDE 1 DAY 4 Program Part 1 : Audit rules 1. Audit principles 2. Types of findings Part 2 : Audit process 3. The steps of an audit 4. Audit
More informationLevel 5 NVQ Diploma in Management and Leadership Complete
Learner Achievement Portfolio Level 5 NVQ Diploma in Management and Leadership Complete Qualification Accreditation Number: 601/3550/5 Version AIQ004461 Active IQ wishes to emphasise that whilst every
More informationWhite Paper: Executive Search Firm How to Engage and Utilise Them Successfully. By Simon Fransca Khan of Leading Headhunters Hunter & Chase
White Paper: Executive Search Firm How to Engage and Utilise Them Successfully. By Simon Fransca Khan of Leading Headhunters Hunter & Chase Introduction Engaging an Executive Search firm or a Headhunter
More informationFRAUNHOFER-GESELLSCHAFT. Principles of the Fraunhofer-Gesellschaft regarding cooperation
FRAUNHOFER-GESELLSCHAFT Principles of the Fraunhofer-Gesellschaft regarding cooperation Dear Ladies and Gentlemen, We appreciate your interest in working together with Fraunhofer. The mission, vision and
More informationRELM WIRELESS CORPORATION (the Company ) CODE OF BUSINESS CONDUCT AND ETHICS
RELM WIRELESS CORPORATION (the Company ) CODE OF BUSINESS CONDUCT AND ETHICS Introduction This Code of Business Conduct and Ethics covers a wide range of business practices and procedures. It does not
More informationICMA PRACTICES FOR EFFECTIVE LOCAL GOVERNMENT LEADERSHIP Approved by the ICMA Executive Board June 2017; effective November 2017
Reorganization The Credentialing Advisory Board proposed, and the Leadership Advisory and Executive Boards agreed, that the ICMA Practices should be organized as a narrative rather than a list. The following
More informationLetter From Crown s President
Code of Conduct Letter From Crown s President Crown s reputation for integrity is built not only on the quality of Crown s products and services but also on Crown s employees history of honest, ethical
More informationSupplier Code of Conduct
Samsung Telecommunications America, LLC Supplier Code of Conduct - Partners in Integrity STA Strategic SRM 10/1/2013 Rev. C Samsung Telecommunications America, LLC ( STA or Samsung Telecommunications America
More informationTHE. Employee Empowerment Program. for Continuous Engagement, Performance, Development, and Retention of Our Employees
THE Employee Empowerment Program for Continuous Engagement, Performance, Development, and Retention of Our Employees Because Every Person Drives Results. EMPOWER YOURSELF Start with why? but why? Why not?
More informationCode of Business Conduct
FANUC AMERICA CORPORATION Code of Business Conduct A Message from the President & CEO: Responsibility, trust, respect, and integrity these values represent the history and foundation of FANUC America Corporation.
More informationTURNING FEEDBACK INTO CHANGE
TURNING FEEDBACK INTO CHANGE by Joe Folkman In a recent training session Steve was quietly reviewing his feedback. It was apparent from his reactions that he was disappointed in his feedback from his manager,
More informationWEBINAR: How to win over an upset customer
WEBINAR: How to win over an upset customer Audio: Please connect to audio through your computer. Phone line not required. Submit questions through WebEx Q&A Webinar will begin at 2pm ET Helping local business
More informationCODE OF CONDUCT. Securing What Matters
1 WHY THIS CODE OF CONDUCT? At Betafence we believe our success depends on relations based on trust and professionalism. This Code of Conduct guides us in building and maintaining these relationships with
More informationComputer Programs and Systems, Inc. Code of Business Conduct and Ethics
(as of January 28, 2013) Introduction This sets forth the guiding principles by which we operate Computer Programs and Systems, Inc. (the Company ) and conduct our daily business with our stockholders,
More informationCOMMUNICATION ON PROGRESS PT. RAJAWALI CORPORA
COMMUNICATION ON PROGRESS PT. RAJAWALI CORPORA 2012-2013 I. Company Identity Brief Descriptions Company Name PT Rajawali Corpora Date May 1st, 2013 Address Menara Rajawali Kawasan Mega Kuningan Lot 5.1
More informationHuman Resource Services, Employee & Management Services
Dealing With Personnel Issues Reference Guide Human Resource Services, Employee & Management Services What is a problem employee? We all have them employees who drain our time and energy. Whether highly
More informationCODE OF ETHICS AND BUSINESS CONDUCT
CODE OF ETHICS AND BUSINESS CONDUCT The Code of Ethics and Business Conduct ( Code ) outlines the expectations and ethical standards of LMI Aerospace ( LMI or the Company ) that each director, officer
More informationDHT HOLDINGS, INC. CODE OF BUSINESS CONDUCT AND ETHICS
November 2012 DHT HOLDINGS, INC. CODE OF BUSINESS CONDUCT AND ETHICS Introduction This Code of Business Conduct and Ethics (the Code ) summarizes the values, principles and the business practices which
More informationResponsible Procurement Policy
Responsible Procurement Policy The British Steel vision & sustainability principles The British Steel vision is to be the world steel benchmark for value creation and corporate citizenship. To achieve
More informationMIX COMUNICAZIONE - MI.
93-1500-0GB011 12/2010 MIX COMUNICAZIONE - MI www.camozzigroup.com Camozzi Holding Spa Società Unipersonale Via Eritrea, 20/I 25126 Brescia Italy Tel. +39 030/37921 Fax +39 030/3792279 info@camozzi.com
More informationOPTIMAL ETHICS SYSTEM CHECK-UP: A Risk Management and Performance Quality Benchmarking Tool
OPTIMAL ETHICS SYSTEM CHECK-UP: A Risk Management and Performance Quality Benchmarking Tool From: Denis Collins (2009) Essentials of Business Ethics: How to Create Organizations of High Integrity and Superior
More informationWILTSHIRE POLICE FORCE PROCEDURE
WILTSHIRE POLICE FORCE PROCEDURE Positive Action Procedure Author Tanya Lines Department Human Resources Date of Publication April 2010 Review Date April 2013 Technical Author S Williams CONTENTS CONTENTS...
More informationEPCOR Utilities Inc. Ethics Policy
ETHICS POLICY Contents 1. APPLICATION... 2 2. POLICY REQUIREMENTS... 2 Fundamental Principles... 2 Respectful Workplace... 2 Use of EPCOR Property and Resources... 2 Appropriate Use of Technology and Electronic
More informationFIVE WAYS MEN CAN IMPROVE GENDER DIVERSITY AT WORK
FIVE WAYS MEN CAN IMPROVE GENDER DIVERSITY AT WORK By Matt Krentz, Olivier Wierzba, Katie Abouzahr, Jenn Garcia-Alonso, and Frances Brooks Taplett Women are underrepresented in many global companies, particularly
More informationResponsible Procurement Policy
The Tata Steel vision & sustainability principles The Tata Steel vision is to be the world steel benchmark for value creation and corporate citizenship. In order to achieve this vision, we have implemented
More informationActing for responsible sourcing in our supply chain Code of Business Conduct for Suppliers
Acting for responsible sourcing in our supply chain Code of Business Conduct for Suppliers 02 Code of Business Conduct for Suppliers Table of Contents 03 Introduction to Sustainable Procurement at LafargeHolcim
More informationAssessment Center Report
Assessment Center Report Candidate Name: Title: Department: Assessment Date: Presented to Company/Department Purpose As of the Assessment Center Service requested by (Company Name) to identify potential
More informationBusiness Principles. Business Principles
Business Principles Business Principles 1 1.1. Introduction As one of Europe s leading independent oil and gas companies, Cairn Energy PLC ( Cairn or the Company ) aims to discover, develop and deliver
More informationEQUALITY AND DIVERSITY POLICY
1 INTRODUCTION 1.1 Statement of Intent LONDON BOROUGH OF HAVERING EQUALITY AND DIVERSITY POLICY 1.1.1 The London Borough of Havering is committed to making sure that it provides equality of opportunity
More informationEmployee Engagement: The Management Factor Keeping Employees Invested, Productive And Working For You 1/10
Employee Engagement: The Management Factor Keeping Employees Invested, Productive And Working For You 1/10 disengagement (n.) the act of releasing from an attachment or connection When it comes to your
More informationPromoting excellence. equality and diversity considerations
Promoting excellence equality and diversity considerations Promoting excellence: equality and diversity considerations About this guide This guide aims to support organisations in designing and providing
More informationWelcome and Introductions
MODULE 1 Welcome and Introductions Program Introduction The National Institute of Corrections and our agency believe this to be the most important training for new direct supervision jail officers. It
More informationAEI&CS Assessment Pilot Workshop Ayeyarwaddy Region
AEI&CS Assessment Pilot Workshop Ayeyarwaddy Region Pathein, Myanmar September 29 October 2, 2014 1. Introduce the concepts of accountability, equity, inclusion and conflict sensitivity (AEI&CS). 2. Introduce
More informationCode of Conduct Igniting Right
Code of Conduct Igniting Right Who are we? This is a vital question for every organization in today s fast moving world. And MTG s answer is clear we are a global digital entertainer and we believe that
More informationCODE OF BUSINESS CONDUCT
CODE OF BUSINESS CONDUCT Respect is the esteem we confer upon others and upon their expectations; it is what allows us to establish long-term relationships based on trust and progress. 1 2 3 RESPECT FOR
More information