SERVANT LEADERSHIP. Systems Leadership: Trust Building

Transcription

1 SERVANT LEADERSHIP Systems Leadership: Trust Building

2 How do you define Leadership? 2

3 How do you define Leadership? 3

4 How do you define Leadership? 4

5 5 Presentation Purpose: Introduce the Principles of Servant Leadership Apply Principles of Servant Leadership to the Workplace

6 6 Servant Leadership Background

7 Servant Leadership Robert Greenleaf Worked for AT&T in Management and Development from Made Observations about Great Leaders Published The Servant as Leader, 1970 Has Received Widespread Acclaim

8 8 Leadership Models, Styles, & Philosophies

9 Model, Style, Philosophy What is the difference?

10 Leadership Model Provides a Process, Framework, or Template for Applying Leadership to Given Situations.

11 Example of a Model Kouzes and Posner The Exemplary Leader Model the Way Inspire a Shared Vision Challenge the Process Empower Others to Act Encourage the Heart

12 Leadership Style Describes the Leader s Behaviors Influenced by Leader s Personality Influenced by the Goals of the Leader Influenced by the Leader s Relationship to the Followers

13 Examples of Leader Style Transactional Transformational

14 Transactional Transactional Leader causes a follower to act in a certain way in return for something the follower wants to have or avoid. (More pay for more productivity)

15 Transformational Transformational Leader taps into the follower s higher needs and values and inspires them with new possibilities. The leader raises their level of confidence, conviction, and desire to achieve a common purpose.

16 Leadership Philosophy A Compass A Way of Thinking Rooted in Values and Beliefs

17 Discussion Is Servant Leadership a Style, Model, or Philosophy?

18 Alignment Style Model Philosophy

19 Alignment If Servant Leadership is your leadership philosophy, is The Exemplary Leader a Model that is in alignment with it? Model the Way Inspire a Shared Vision Challenge the Process Empower Others to Act Encourage the Heart

20 Alignment Which Leadership Style is most in Alignment with Servant Leadership Philosophy? Transactional Transformational

21 Summary Develop a Philosophy that is Sound Use a Model to Assess the Situation Use an Appropriate Style that is Aligned with Your Philosophy

22 Section Two: 22 Ten Principles of Servant Leadership

23 Ten Principles of Servant Leadership No Particular Order All Important All Necessary to be effective Servant Leaders

24 Listening Servant Leader listens to others and is known by others as someone who will give the time to really pay attention and listen. When you listen, really listen. Most people never listen. Hemingway

25 Empathy A Servant Leader realizes that each person is unique and has strengths and weaknesses. Has genuine concern for others.

26 Healing The most powerful principle. People have the ability to make others whole Words either build up or tear down

27 Awareness This principle is a disturber and awakener Both Self-Awareness and Awareness of Others Awareness that Something Needs to be Done Servant Leaders Work toward Correcting the things that are Wrong

28 Persuasion Uses Persuasion, not Coercion Uses Persuasion to Build Trust and Inspire Others to Follow

29 Conceptualization Servant Leaders nurture the ability to be visionary in themselves and others Servant Leaders have both short term and long term clarity Servant Leaders keep calm in the face of struggles because of their vision

30 Foresight Servant Leaders are intuitive Make Decisions based on past, present, and future Identify Current Trends and make Wise Decisions

31 Stewardship Understands the Leader is entrusted with things that He/She does not own Leaves a Legacy

32 Commitment to the Growth of People Others Should be Better off Knowing Them Recognize they are Responsible for the Growth of Those around them

33 Building Community Inspires Others to Work Together towards a Common Goal Builds Teams Within Organizations

34 Section Three: 34 Personal Reflection Exercises

35 Personal Reflection Exercise Think back on a recent personal leadership experience. (At Work or Outside of Work) Using the ten traits of Servant Leadership as a guide, do you think that Servant Leadership was the philosophy that you displayed? How would there have been a different outcome if you had demonstrated Servant Leadership less or more? Find a partner and discuss your experience together.

36 More information 36 Greg Anderson SGR SGR offers training and development for teams and individuals. For more information, please contact me or visit:

37 # 37 Feedback and Questions?

38 SERVANT LEADERSHIP Systems Leadership: Trust Building