The way to optimize business conditions

Transcription

1 The way to optimize business conditions DEKRA Business Assurance Services Assuring standards, ensuring business

2 ... Why Mr. Lothar Weihofen Managing Director DEKRA Certification

3 ... Running a business involves a lot more than manufacturing products and or delivering services. You know where your expertise lies and so it is logical that you want to set your own standards. Standards that often go beyond mandatory regulations. Because you understand that you re likely to face new challenges in the future. Challenges that require solutions that are tailored to your specific business and marketing strategy. Often these solutions can improve the efficiency, safety and sustainability of your business. The success of your business is also influenced by the way your partners and suppliers operate. How about their safety policies, their approach to sustainability? It makes sense to make sure they followyour guidelines. So you will be able to stay ahead of the competition. That s why.

4 Will her data be safe here? The processing of personal data is subject to strict legal regulations. That s why German telecom company Telekom Shop partnered with DEKRA Business Assurance Services to formulate criteria to audit and inspect customer data protection standards. Together with general legal requirements, these criteria have served as the basis of data protection audits since 2009.

5 Optimize business conditions for a safer world We understand your challenges Your business operates in a fast changing world. A world in which the stakes are high. So minimizing risks is more important than ever. Today s standards may not be sufficient TO MEET THE CHALLENGES OF TOMORROW. That s why we help customers to specify sustainable criteria for assessing people and processes now that will also cover contingencies in the future. Always one step ahead At DEKRA we aim to contribute to making the world a safer place by using our broad expertise and our global network. We analyze the ways in which STANDARDS FOR SAFETY, QUALITY AND SUSTAINABILITY are moving in your industry and we integrate the results of this analysis into our custom-made solutions. So that you can work more efficiently, generate more progress and stay in control.

6 Is this the right place for a cup of coffee? The increasing number of attacks committed against truck drivers has become a serious topic for the transport and logistics sector. That s why ESPORG - the European Secure Parking Organization - asked DEKRA to help model criteria for auditing. We indicated potential areas of optimizations and provided an online platform for performing audits Europe-wide, which greatly improved the security level of parking lots and the valuable goods supply chain.

7 A strong belief in the value of quality, safety and sustainability Investing in safety Our strong belief in the value of quality, safety and sustainability is one of the reasons why we developed solutions to cope with todays complex business environment. DEKRA Business Assurances Services offers safety solutions that go BEYOND MANDATORY RULES AND REGULATIONS. Together with you we set standards for tailor-made assessments that will provide you with the confidence and security that you need to grow your business sustainably. Optimizing business conditions Take advantage of our contribution as an independent, experienced audit service provider. You will be able to selectively check whether the QUALITY, DELIVERY CAPACITY AND PROCESSES of your organisation as well as those of your partners and suppliers - meet your standards.

8 Will they care for this car the same way you do? A comprehensive network of distributors and service organizations surrounds this car manufacturer. They are both partner businesses and subsidiaries, who all have to work according to the manufacturers specific requirement criteria - and in line with brand values. DEKRA Business Assurance Services checks if they do so, and also makes sure new partners who apply for a contract can match set requirements.

9 Customized Service Portfolio Whatever your goals Whether you want to make sure your supplier s standards match your own, check internal or external business processes, or move into new markets anywhere in the world, DEKRA Business Assurances Services can help you to achieve these goals efficiently and securely. Whatever your industry automotive, logistics, trade, manufacturing, medical or telecommunications - we provide you with CLEAR, OBJECTIVE INSIGHTS into your business processes and SOLID RECOMMENDATIONS for improvement, where these prove necessary.

10 What we offer Quality checks of internal and external processes Ways to prevent damage to your image and costly claims A sound basis for making improvements Regular monitoring and reporting Our service portfolio has a clear workflow 1. Identifying your requirements 2. Presenting our proposal 3. Fine-tuning procedures 4. Selecting the right experts 5. Examining the required processes 6. Presenting the final report.

11 Keep aligned via our Open Assessment Tool Always up to date Nobody knows your business as well as you do. That s why we always start a potential collaboration with a conversation. We want to get to know you so that we can provide security and create confidence in a way that suits your company and its corporate culture. All of our assessments are supported by our propietary Open Assessment Tool, which enables you to access the results of our assessmentsand monitor progress IN REAL TIME. ANY TIME, ANY PLACE. A reassuring idea.

12 What we offer Quality checks of internal and external processes Ways to prevent damage to your image and costly claims A sound basis for making improvements Regular monitoring and reporting Our service portfolio has a clear workflow 1. Identifying your requirements 2. Presenting our proposal 3. Fine-tuning procedures 4. Selecting the right experts 5. Examining the required processes 6. Presenting the final report.

13 Keep aligned via our Open Assessment Tool Always up to date Nobody knows your business as well as you do. That s why we always start a potential collaboration with a conversation. We want to get to know you so that we can provide security and create confidence in a way that suits your company and its corporate culture. All of our assessments are supported by our propietary Open Assessment Tool, which enables you to access the results of our assessmentsand monitor progress IN REAL TIME. ANY TIME, ANY PLACE. A reassuring idea.

14 What we offer Quality checks of internal and external processes Ways to prevent damage to your image and costly claims A sound basis for making improvements Regular monitoring and reporting Our service portfolio has a clear workflow 1. Identifying your requirements 2. Presenting our proposal 3. Fine-tuning procedures 4. Selecting the right experts 5. Examining the required processes 6. Presenting the final report.

15 Keep aligned via our Open Assessment Tool Always up to date Nobody knows your business as well as you do. That s why we always start a potential collaboration with a conversation. We want to get to know you so that we can provide security and create confidence in a way that suits your company and its corporate culture. All of our assessments are supported by our propietary Open Assessment Tool, which enables you to access the results of our assessmentsand monitor progress IN REAL TIME. ANY TIME, ANY PLACE. A reassuring idea.

16 Will employees be exposed to more than the beauty of this car? Before a car manufacturer can start using a new hazardous substance, like cooling lubricant, oil, grease, cleaning agents or paint, this substance and the related working process need to be approved. DEKRA developed an approvals process to help ensure save use and legal conformity of these hazardous substances which has been in use since 2007.

17 Get in contact with DEKRA - your global partner for a safer world Take advantage of our reputation as an independent, experienced audit service provider. Our assessments help you to objectively evaluate external processes such as those of partners and potential suppliers. Likewise, you can shed light on your own internal workflows, for example in preparation for a certification audit or to meet a customer s special requirements. With evidence of quality control by DEKRA - as a recognized Notified Body - YOU WILL CREATE CONFIDENCE, both inside and outside your organization. Do you want to find out more? We will be delighted to talk to you in person. PLEASE CONTACT US on or go to our website

18 ... Why Mrs. Simona Gläser-Rodean Project Manager DEKRA Business Assurance services

19 ... Experience and expertise in your sector, a determination to deliver service value and advanced working methods and tools that can make it happen. That s the DEKRA difference. You will recognize it in every aspect of our assessments and certifications. Because we know that the complexity of your business can t be captured in a spreadsheet filled with yes or no answers. At DEKRA we have a global network of experts who ask the right questions, apply the answers creatively and thus ensure maximum business value from audits. Our team includes experts in your field and an unrivalled record of delivering value for customers. We modify our certification programmes to match your organization s management style and integrate your goals into our audit. That s why!

20 DEKRA Business Assurance Services