Talent for the Future: Firing Up the 3Rs Recruiting, Retention and Redeployment

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1 Concurrent Session: Talent for the Future: Firing Up the 3Rs Recruiting, Retention and Redeployment Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts Panelists: Scott Gordon, Partner & National Director of Recruiting, VACO Luciana Rousseau, Research & Innovation Lead, Impellam Group Darren Simons, President, CDI Corp Kelly Sudsbury, North American Director, Talent Acquisition, Manpower

2 Temporary Employee Perception % NPS Source : SIA Temporary Worker Survey 2017

3 Retention & Redeployment Of the temporary workers you place, approximately what percent... Source : SIA Temporary Worker Survey 2018

4 Staffing Agency- Temporary Satisfaction Source : SIA Temporary Worker Survey 2018

5 Future VacoForward is a talent & solutions firm, providing expert consulting, permanent placement, and strategic staffing for companies around the world. Vaco was founded in 2002 with a simple idea in mind: to create a place where the talented malcontents of the world could be free to do work they love and where smart companies could connect with exceptional humans. Vaco Today: NPS Score of 82 (significantly higher than industry average) 35 offices across the globe 800+ employees & more than 4,200 consultants $450M in revenue. Been named to Inc. magazine s list of the fastest-growing private companies for the past 11 years What we do is not unique. How we do it is transformational.

6 Staffing solutions in the Human Age We ve entered the Human Age, when the old rules of business are giving way to the new. In today s complex business environment, technology and capital no longer guarantee success. Now more than ever before, the ability to tap into the potential of people with the right skills and experience becomes a company s key competitive differentiator.

7 Future Forward If there s a position in your industry you can dream up, we have probably placed that position or we will find a way to get you there.

8 Human Behaviour Research and the 3 Rs Organisational Commitment - attachment & belonging, a sense of connectedness Perceived Organisational Support Perceived Supervisor Support Recruitment Reputation, WOM, Brand Social Media - outreach or individuals to share Retention & Redeployment Creating a culture of authenticity Being a part of something bigger - tribal need Behavioural boundaries - safe place to challenge Not just a nice to have or a feel good factor Commercials of heightened Organisational Commitment Reduced absenteeism Reduced attrition Reduced intention to quit Increased citizenship behaviours Increased performance

9 Concurrent Session: Talent for the Future: Firing Up the 3Rs Recruiting, Retention and Redeployment Moderator: Adrianne Nelson, Sr. Director, Global Membership Products, CCWP, Staffing Industry Analysts Panelists: Scott Gordon, Partner & National Director of Recruiting, VACO Luciana Rousseau, Research & Innovation Lead, Impellam Group Darren Simons, President, CDI Corp Kelly Sudsbury, North American Director, Talent Acquisition, Manpower

10 Recruiting Bond to the brand Define and drive standards in your recruiting process Implement a mechanism to drive continuous improvement Consider areas in which technological solutions could be implemented Compensation schemes Track Recruiting Metrics Temp vs perm, VMS vs direct, by skillset or industry

11 Retention & Redeployment NPS Scores All Around - Clients, Workers, You Pay them how they want/need to be paid Make it easy to stay, be first, track positive experiences Have a great virtual front door Close loops on terminations Be part of the talent journey - stay in touch Consistent ongoing feedback process Engage technology as a virtual assistant Reward referrals & NPS Positive effect on lives - jobs, location career path

12 Future Forward Two Easy Ways to Give Feedback Rate sessions on the Conference Community (all sessions) Fill out the Evaluation Card on your chair (concurrent sessions)

13 Presentations Available to Download Available on March 2 Audio Recordings with Screen Capture Available to purchase Place your order at Conference Media Kiosk outside the Exhibit Hall located near the Conference Registration Desk

14 Coming up Networking Lunch & Exhibits Open 12:30-2:00 pm Sparkle Ballroom Birds of the Feather Networking Lunch 12:30-2:00 pm Glimmer Ballroom Sponsored by

15 After lunch Concurrent Sessions 2:00-3:00 pm Building a Talent-Rich Organization Flicker 1/2 Hackathon 2018: A New World of Work! Flicker 3 Staffing 2030: What Will the Landscape Look Like? Splash 9/10 Staffing Sector Focus: IT Splash 11/12

16 After lunch (continued) Ideas in Action Sessions 2:00-3:00 pm How to Increase Your Hit Rates and Margin Using AI Presented by Brightfield Splash 13/14 The Secrets Behind Choosing Applicant Tracking Software Presented by JobDiva Splash 15/16

17 February 26 March 1, 2018 Future Forward Welcome to 2018 Executive Forum

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