EIQ 360 (Emotional Intelligence Quotient) May 2, 2017 at 11:05 am

Size: px
Start display at page:

Download "EIQ 360 (Emotional Intelligence Quotient) May 2, 2017 at 11:05 am"

Transcription

1 EIQ 360 (Emotional Intelligence Quotient) Company: Report for: Date: XYZ Kathy Tester May 2, 2017 at 11:05 am

2 Table Of Contents Table Of Contents 1/21 Table Of Contents Table Of Contents... 1 Introduction... 2 Result Details... 3 List of Raters Advice and Tips Additional Materials PsychTests AIM Inc. Page 1 of 21

3 Introduction Introduction 2/21 Introduction No one knows us better than ourselves. However, there are circumstances where we may not be fully aware of our latent talents, and unable to find the gaps in our skills and knowledge. A 360 feedback system is like walking into a house of mirrors we get to see ourselves from different perspectives, and perhaps learn things about what we reflect back to others that we've never known before. The goal of a 360 feedback system is to provide insight into your skills, attitudes, behaviors, and personality from the perspectives of those who work most intimately with you. While it can be difficult at times to receive criticism from others, regardless of how constructive it is, recognize that the feedback is offered with the intention to see you grow as a professional and as a person. Make sure to review your results in detail, paying close attention to skills/traits in which others recommend improvement, and any areas in which there are clear gaps between your ratings and the ratings of others PsychTests AIM Inc. Page 2 of 21

4 Result Details 3/21 Result Details Each trait/skill assessed in EIQ 360 will be show on a scale from 0 to 100. Your overall performance rating will appear first, followed by a breakdown of each competency. Overall Rat ing Overall emotional intelligence competency level The feedback of your raters indicates that your emotional intelligence is fairly good there are a few areas where you still have room to grow. Below you will find your self-assessment ratings and those of your raters for each of the traits and skills evaluated in the feedback assessment. We recommend that you go through each rating carefully and objectively. As you are reading through your report, it might be a good idea to take notes questions you would like to ask your raters, suggestions on how to improve in certain areas, or new performance goals you would like to set. You can use the exercises that will be provided with each result as a springboard for mapping out your growth and development process. Please remember that receiving feedback from your raters, both positive and negative feedback, is an essential aspect of your professional growth. The goal of a 360 feedback program is to help you reach your full potential. You are not changing who you are but rather, are becoming a better version of you PsychTests AIM Inc. Page 3 of 21

5 Result Details 4/21 Problem-Solving Assesses whether a person solves problems effectively and in a timely manner. 100 No one likes dealing with problems, and you are no exception. A part of you will want to give up or ignore an issue, but you manage, at least on most occasions, to push yourself to face the problem and find a solution. Some problems may overwhelm you and sidetrack you temporarily, you usually find a way to get through them PsychTests AIM Inc. Page 4 of 21

6 Result Details 5/21 Social Insight Ability to read a social situation, understand social cues, and respond according to what is most appropriate for the circumstances. You are not one to act precipitously, and understand the essence of social insight the importance of being observant and of reading a situation before responding. While this is skill that you can still work on improving, you are not likely one who makes awkward social missteps very often PsychTests AIM Inc. Page 5 of 21

7 Result Details 6/21 Empat hy Ability to see situations from another person s perspective to identify with others You are empathetic and understanding. You make an effort to view and appreciate the world from other people s perspective. This allows you to truly understand others and, when combined with social insight, helps you develop strong connections and relationships with others PsychTests AIM Inc. Page 6 of 21

8 Result Details 7/21 Coping Skills Works well under pressure. Uses healthy approaches to deal with stressful situations Stress can throw you off sometimes, although you try not to let it get the better of you. You are aware of and use some healthy ways to cope with stress, but perhaps need to use them more consistently and with greater presence of mind. You may not always be at your best under stress, but can manage to cope without too much difficulty PsychTests AIM Inc. Page 7 of 21

9 Result Details 8/21 Emotional Selectivity Ability to let go of little annoyances and move on; to pick one's battles Sometimes, you can t help but "sweat the small stuff." There are some annoyances that you are willing to let go off, and others that can really get a rise out of you. You are not always able to gain perspective on a problem, minor or major, and this makes it difficult for you to move on PsychTests AIM Inc. Page 8 of 21

10 Result Details 9/21 Adapt able Social Skills Ability to adjust communication style and social behavior to best fit audience or social situation Although you are sometimes able to adjust your social approach when it is called for, you may not always recognize the situations in which it is necessary for you to do so. This doesn t imply that you shouldn t be yourself. It s a matter of recognizing that sometimes, you need adjust the way you speak or conduct yourself in certain social settings or with certain people, and you do not seem to be doing this on a consistent basis PsychTests AIM Inc. Page 9 of 21

11 Result Details 10/21 Conflict Resolut ion Skills Ability to handle conflict situations with poise and professionalism; ability to resolve conflict effectively You are not very skilled at resolving conflict your current approach is simply not effective at bringing about a compromise that will benefit everyone and put whatever the issue is to rest. This can drag out the problem further and exacerbate whatever tension and discomfort you feel. Understandably, dealing with conflict isn t easy, but you need to develop the skills needed to resolve it effectively PsychTests AIM Inc. Page 10 of 21

12 Result Details 11/21 Awareness of St rengt hs and Limit at ions Assesses whether a person has a clear understanding of his/her faults and his/her assets You seem to have some understanding of your strengths and limitations but there may still be some things you need to learn about yourself. This could mean that you are either over-estimating what you can do, or have untapped potential that others see but that you don t PsychTests AIM Inc. Page 11 of 21

13 Result Details 12/21 Comfort with Emotions Degree of comfort in social situations that require expression of emotion as well as the need to deal with other people's emotional expressions Some emotional situations can be slightly uncomfortable for you, whether it s your own emotional expression or other people s. Essentially, there is still a little bit of awkwardness with you when it comes to talking about and sharing feelings. You are, however, able to work through this unease PsychTests AIM Inc. Page 12 of 21

14 Result Details 13/21 Positive Mindset Degree to which a person possesses an upbeat, optimistic, and hopeful attitude You are more of an optimist than a pessimist. You will try to see the silver lining in situations, and fight the temptation to wallow too long in negativity. For the most part, you are willing to be hopeful without being overly-optimistic essentially, you are an optimist but a realist at the same time PsychTests AIM Inc. Page 13 of 21

15 Result Details 14/21 -Cont rol Ability to regulate and control one's emotions; to show poise in stressful situations While there are a few circumstances or people who will test your patience and emotional control, overall, you are fairly capable of showing restraint. Even if your emotional control is pushed to its limits, you try hard to stay composed, and for the most part, you succeed PsychTests AIM Inc. Page 14 of 21

16 Result Details 15/21 Resilience/Hardiness Degree to which a person shows determination and mental toughness in the face of hardship; ability to bounce back from difficulties. You show some degree of resilience, but can find it a challenge to strong when times get particularly tough. You are not one who will admit defeat easily, but may doubt your ability to overcome whatever difficult challenge or obstacle you are facing. Your level of resilience needs to be further developed PsychTests AIM Inc. Page 15 of 21

17 Result Details 16/21 -Mot ivat ion/st riving Degree to which a person is motivated to succeed and shows perseverance in the face of obstacles There are some occasions when you are able to find the inner incentive to try hard and do your best, but other times your self-motivation will fall short. You aren t always able to sustain and a high level of drive. This can make it hard for you to push yourself forward when you re up against obstacles and make it more likely that you will need outside incentive to keep you going PsychTests AIM Inc. Page 16 of 21

18 Result Details 17/21 Deliberat ion Degree to which a person gives situations and problems careful consideration - and doesn't over-think or ruminate It s important to think a problem or decision through before taking any action, but you sometimes take this to an extreme. You do have a habit of ruminating on occasion. This not only causes stress, but may make a problem seem more challenging and difficult than it really is and isn t likely going to make it any easier to solve. While it s a good idea for you to give an issue its due consideration, acknowledge that you need to be able to step away at some point, take action/make a decision, and then let it be PsychTests AIM Inc. Page 17 of 21

19 List of Raters List of Raters 18/21 List of Raters For your references, the following is the list of your raters for this 360 assessment PsychTests AIM Inc. Page 18 of 21

20 Advice and Tips Advice and Tips 19/21 Advice and Tips To help you get started on the path toward growth and improvement, TEAM 360 offers a variety of insightful and practical tips to improve each competency assessed on the test. You can access the full list of tips by downloading the PDF file at the end. Face it - everyone has feelings. Emotions are not unique, and are experienced by everyone (though perhaps under different circumstances). It is human nature. Keeping this in mind will enable you to be more accepting of not only your own emotions, but those of others. Keep your mind focused on possibilit ies. Think of the best-case scenario or outcome possible and keep your mind focused on that as a goal. When it comes to problems, focus on those aspects of a problem or situation that are inside your control or that you can change for the better. Avoid dwelling on matters over which you have no control and cannot change. Be object ive. Try not to allow your own emotions to interfere with your judgment. Whenever we engage with others and try to perceive how they are feeling, we bring our own emotions to the table. Do your best to remove your own feelings from the situation when attempting to evaluate someone else s. Pause and reflect. For example, your first impulse after being insulted might be to respond with anger or a few nasty insults in return. Impulses associated with anger are commonly among the most difficult to control. However, a moment of reflection will certainly inform you that it is not the most appropriate response and it will have negative consequences. Be aware of your audience. Adjust not only the content of what you say but the style and manner you express yourself to accommodate the background, experience and temperament of those you are interacting with. Adapt the tone or the way you express yourself. For instance, the familiar and joking manner you employ with friends may not be appropriate when trying to sell your company s services to potential clients. For full access t o all t ips, please download t he following PDF file: [url provided in actual report] 2017 PsychTests AIM Inc. Page 19 of 21

21 Additional Materials Additional Materials 20/21 Additional Materials For further references that can enhance your individual and team performance, feel free to review the materials suggested below. Books: Title: Author: Don't Sweat the Small Stuff...and it's all small stuff: Simple Ways to Keep the Little Things From Taking Over Your Life. Richard Carlson, Ph.D. Publication year: 1997 Publisher: URL: Hyperion: New York (NY) ie=utf8&qid= &sr=8-1 Title: Author: The Emotionally Intelligent : How to Develop and Use the Four Key Emotional Skills of Leadership. David R. Caruso & Peter Salovey Publication year: 2004 Publisher: URL: Jossey-Bass: San Francisco (CA): s=books&ie=utf8&qid= &sr=1-1 Title: Author: Emotional Intelligence Why it can matter more than IQ. Daniel Goleman Publication year: 1995 Publisher: URL: Bantam: New York (NY) s=books&ie=utf8&qid= &sr=1-1 Title: Author: Working with Emotional Intelligence Daniel Goleman Publication year: 1998 Publisher: URL: Bantom: New York (NY): s=books&ie=utf8&qid= &sr=1-1 Title: Author: Emotional Intelligence In Action: Training and Coaching Activities for Leaders, s, and Teams. Marcia Hughes & James Bradford Terrell Publication year: 2012 Publisher: URL: San Francisco (CA) s=books&ie=utf8&qid= &sr=1-1 Title: Author: The Emotional Intelligence Activity Book: Activities for Promoting EQ at Work. Adele B. Lynn Publication year: 2002 Publisher: URL: AMACOM: New York (NY) PsychTests AIM Inc. Page 20 of 21

22 Additional Materials Additional Materials 21/21 s=books&ie=utf8&qid= &sr=1-6 Title: Author: Quick Emotional Intelligence Activities for Busy s: Team Exercises That Get Results in Just 15 Minutes. Adele B. Lynn Publication year: 2007 Publisher: URL: AMACOM: New York (NY) s=books&ie=utf8&qid= &sr=1-1 Title: Author: Character Strengths and Virtues Christopher Peterson & Martin Seligman Publication year: 2004 Publisher: URL: Oxford University Press, Inc.: New York (NY) s=books&ie=utf8&qid= &sr=1-1 Title: Author: Lifescripts: What to say to get what you want in life's toughest situations (Revised Ed.) Stephen M. Pollan & Mark Levine Publication year: 2004 Publisher: URL: John Wiley & Sons, Inc.: Hoboken (NJ) s=books&ie=utf8&qid= &sr=1-1-fkmr1 Title: Author: The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationship. Jeanne Segal Publication year: 2008 Publisher: URL: McGraw-Hill: (USA) PsychTests AIM Inc. Page 21 of 21

Coaching for Resilience to Foster Wellness in Faculty and Students

Coaching for Resilience to Foster Wellness in Faculty and Students Coaching for Resilience to Foster Wellness in Faculty and Students Shireen Madani Sims, MD Associate Professor Clerkship Director Chief, Division of Gynecology, Gynecologic Surgery & Obstetrics Department

More information

LEAP - R2 (Leadership Potential Assessment - 2nd Revision) Report for: RDC2014 RDC2014 Completed on: April 6, 2014 at 4:08 pm Completed in: 21 min

LEAP - R2 (Leadership Potential Assessment - 2nd Revision) Report for: RDC2014 RDC2014 Completed on: April 6, 2014 at 4:08 pm Completed in: 21 min LEAP - R2 (Leadership Potential Assessment - 2nd Revision) Report for: RDC2014 RDC2014 Completed on: April 6, 2014 at 4:08 pm Completed in: 21 min 2016 PsychTests AIM Inc. Table Of Contents Table Of Contents

More information

Conflict Resolution The Four Steps to Resolving a Conflict

Conflict Resolution The Four Steps to Resolving a Conflict Conflict Resolution The Four Steps to Resolving a Conflict Conflict means a serious argument or disagreement. Conflict is a natural part of all relationships. It can occur in the workplace, at school,

More information

Workshop Title Workshop Focus Program Category and Audience Modules

Workshop Title Workshop Focus Program Category and Audience Modules Category and Modules Building Leadership Leadership Academy Capability 1. Exemplary Practices of Leadership 2. Leadership and DiSC Workplace 3. Anatomy of a Dialog Changing the Conversation Half Day modules

More information

Network to Work Meeting December 2018 RESOURCE DOCUMENT CAREER RESILIENCE

Network to Work Meeting December 2018 RESOURCE DOCUMENT CAREER RESILIENCE Network to Work Meeting December 2018 RESOURCE DOCUMENT CAREER RESILIENCE What is Career Resilience & How can it Be Developed? Most of us have a general understanding of the word resilience as the ability

More information

Bouncing Back. Managing work stress

Bouncing Back. Managing work stress Bouncing Back Managing work stress Mental Wellbeing at Work Our places of work are important for mental wellbeing as they help us to feel productive, provide us with a source of income and give us opportunities

More information

Feedback Report. ESCI - University Edition. Sample Person Hay Group 11/21/06

Feedback Report. ESCI - University Edition. Sample Person Hay Group 11/21/06 Feedback Report ESCI - University Edition Sample Person Hay Group 11/21/06 Introduction What Is Emotional and Social Intelligence? Emotional and Social Intelligence, commonly refered to as EI, is the capacity

More information

Emotional Intelligence & Leadership Global Health Institute Chiang Mai Thailand

Emotional Intelligence & Leadership Global Health Institute Chiang Mai Thailand Emotional Intelligence & Leadership Global Health Institute Chiang Mai Thailand University of Minnesota Jenny The Best & Worst of Times Instructions: Think of a person in your current or past workplace

More information

2019 Webinar Catalog

2019 Webinar Catalog 2019 Webinar Catalog Table of Contents 2019 Webinar Series NEW! Deer Oaks 2019 Supervisor Excellence Webinar Series: Employee Engagement NEW! Deer Oaks 2019 Leadership Certificate Program NEW! Deer Oaks

More information

TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT

TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT April 15, 2013 For further information about Team Emotional Intelligence: www.geipartners.com GEI Partners 2013 This report is the property of GEI Partners (Professor

More information

Mentoring Essentials

Mentoring Essentials Mentoring Essentials Published by Pansophix Online 22 Torquay Road, Chelmsford, Essex, CM1 6NF, England Written by Charlotte Mannion This edition published September 2011 (a) Copyright Pansophix Ltd. All

More information

FitnessPro PERSONAL FEEDBACK

FitnessPro PERSONAL FEEDBACK FitnessPro PERSONAL FEEDBACK This report is designed to provide you with insight into your strengths of personality and how to capitalize upon them. It is divided into several sections that describe your

More information

Emotional Intelligence Self-Assessment Gabrielle K. Gabrielli, Ph.D.

Emotional Intelligence Self-Assessment Gabrielle K. Gabrielli, Ph.D. Emotional Intelligence Self-Assessment Gabrielle K. Gabrielli, Ph.D. 1 = Strongly Disagree 2 = Moderately Disagree 3 = Neutral 4 = Moderately Agree 5 = Strongly Agree Part 1 - Rate Yourself. Using the

More information

MODULE 4 List and evaluate your personality traits to indicate self-understanding.

MODULE 4 List and evaluate your personality traits to indicate self-understanding. Student name: Date: MODULE 4 List and evaluate your personality traits to indicate self-understanding. Objectives: A. Define personality traits. B. Know examples of major personality traits. C. Evaluate

More information

Coaching Fundamentals

Coaching Fundamentals Coaching Fundamentals Introduction and Background 1. Coaching as a business model began appearing: a. In the early 1990 s b. In the late 2000 s c. In the early 2000 s d. In the late 1980 s Answer is In

More information

Moving on Up: Building Front Line Leaders. Introduction. Why is it important? 4/15/2014

Moving on Up: Building Front Line Leaders. Introduction. Why is it important? 4/15/2014 Moving on Up: Building Front Line Leaders Judy Johnston, RN, MBA, FACHE St. Louis Children s Hospital Introduction Have you identified someone who has potential to step into your job? Do you have someone

More information

Fundraising 101: Structuring and Developing an Effective Fund Raising Operation. Lawrence W. Reed President Mackinac Center for Public Policy

Fundraising 101: Structuring and Developing an Effective Fund Raising Operation. Lawrence W. Reed President Mackinac Center for Public Policy Fundraising 101: Structuring and Developing an Effective Fund Raising Operation Lawrence W. Reed President Mackinac Center for Public Policy In July 2003, Atlas co-sponsored an event with Fundacion DL

More information

Seven ways to be a highly effective person in any environment

Seven ways to be a highly effective person in any environment IX. Committees and Teamwork A strong, functional committee structure is often the working base from which a society will be able to carry out its mission. The outcome of any committee effort provides opportunities

More information

Putting our behaviours into practice

Putting our behaviours into practice Putting our behaviours into practice Introduction Our behaviours are an important part of One Housing. They are designed to shape how we work - they are the ideas and approaches that form the foundation

More information

TTI Personal Talent Skills Inventory Sales Management version

TTI Personal Talent Skills Inventory Sales Management version TTI Personal Talent Skills Inventory Sales Management version John Demonstration File Opportunity for Talent 4-19-2006 Copyright 2004-2006. Target Training International, Ltd. and Dr. D. Mefford. INTRODUCTION

More information

Caring and Continuous Learning. Building a Culture of Leadership Within Your Organization

Caring and Continuous Learning. Building a Culture of Leadership Within Your Organization Caring and Continuous Learning Building a Culture of Leadership Within Your Organization Agenda Briefly review the principles of leadership Make the case for the importance of employee engagement in achieving

More information

Introduction 1. Bad Apple Group Activity 2. Why do we Avoid Providing Coaching and Feedback to Employees?

Introduction 1. Bad Apple Group Activity 2. Why do we Avoid Providing Coaching and Feedback to Employees? Introduction 1 Bad Apple Group Activity 2 Why do we Avoid Providing Coaching and Feedback to Employees? Balancing Positive & Negative Performance Communication 3 3 Coaching vs. Feedback 4 What Should Coaching

More information

EMOTIONAL INTELLIGENCE

EMOTIONAL INTELLIGENCE In the last decade or so, science has discovered a tremendous amount about the role emotions play in our lives. Researchers have found that even more than IQ, your emotional awareness and abilities to

More information

EMOTIONAL INTELLIGENCE AND THE PROJECT LEADER: THE PEOPLE SIDE OF PROJECT MANAGEMENT

EMOTIONAL INTELLIGENCE AND THE PROJECT LEADER: THE PEOPLE SIDE OF PROJECT MANAGEMENT EMOTIONAL INTELLIGENCE AND THE PROJECT LEADER: THE PEOPLE SIDE OF PROJECT MANAGEMENT Timothy Burke Regis University 7415 Chase Street, Westminster, Colorado 80003, United States Tel: 303-428-9356, Fax:

More information

Individual Change Readiness Assessment. Sample Report

Individual Change Readiness Assessment. Sample Report Individual Change Readiness Assessment Introduction to Your Report Being able to successfully navigate change and learn from it is one of the most important life skills that we can master. It is important

More information

Building the Emotional Intelligence of Your Project Team

Building the Emotional Intelligence of Your Project Team Building the Emotional Intelligence of Your Project Team Project Management Institute Eastern Iowa Chapter 2010 Professional Development Day October 21, 2010 Does it really have to be like this? Objectives

More information

What is conflict? conflict. (n.d.) American Heritage Dictionary of the English Language, Fifth Edition. (2011)

What is conflict? conflict. (n.d.) American Heritage Dictionary of the English Language, Fifth Edition. (2011) Conflict Resolution What is conflict? 1. a struggle or clash between opposing forces; battle 2. a state of opposition between ideas, interests, etc; disagreement or controversy 3. a clash, as between two

More information

COACHING USING THE DISC REPORT

COACHING USING THE DISC REPORT COACHING USING THE DISC REPORT TAKING THE NEXT STEP Congratulations! You ve taken the first vital step in showing that you are a champion in your organization that wants to make a difference. Your employees

More information

Foundation Training Program

Foundation Training Program Foundation Training Program Module 19 Top Tips for Success Training Workbook Produced by: Next Level Exchange 214.556.8000 - www.nextlevelexchange.com Copyright 2010 Next Level Exchange - All rights reserved.

More information

Management & Mentoring Report

Management & Mentoring Report Management & Mentoring Report Tuesday, August 29, 2010 Assessments USA & Canada www.assessments-usa.com 800-808-6311 805-934-5956 Building and Retaining the High Performance Workforce Management Report

More information

Leadership Development Survey

Leadership Development Survey Leadership Development Survey LTP Name: V. Example Date: August 17, 2016 LTP BV 2016. All Rights Reserved. Your responses will be processed with utmost care to produce a fair and correct assessment of

More information

The Meaningful Hospitality Smart Hiring Guide

The Meaningful Hospitality Smart Hiring Guide The Meaningful Hospitality Smart Hiring Guide This guide will help you make smart hires by teaching you: What to look for in potential employees What questions to ask in an interview How to ensure you

More information

Performance Leader Navigator Individual Feedback Report For: Chris Anderson

Performance Leader Navigator Individual Feedback Report For: Chris Anderson For: Chris Anderson Finding your way in today's world of work Copyright ã 2007, 2008 Wilson Learning Worldwide Inc. This report includes ratings from: Self 1 Manager 1 Direct Report 5 Peer 3 Customer 4

More information

Stress management competency indicator tool

Stress management competency indicator tool Stress management competency indicator tool How effective are you at preventing and reducing stress in your staff? Use the following questionnaire to ask for feedback on your behaviour The stress management

More information

Inside. Leadership 1) ASSESSMENT

Inside. Leadership 1) ASSESSMENT MFR UNIT - LEADERSHI P Highlights Task Leadership Assessing Employees Assigning Tasks Inside Providing Feedback and Coaching Reward and Recognition Developing Employees Leadership No single leadership

More information

Volunteerism for the Next Generation

Volunteerism for the Next Generation Valuing and Achieving Diversity in Volunteer Management The goal of achieving organizational diversity is more than a moral or legal issue; it makes good sense! Diversity strengthens and enhances the effectiveness

More information

TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT

TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT SAMPLE TEAM February 24, 2013 For further information about Team Emotional Intelligence: www.geipartners.com www.eiworld.org GEI Partners & Ei World, 2013 This

More information

Title Author/Publisher Learning Mode StrengthsFinder 2.0 Tom Rath/2007/Gallup Press Book. Feldman, Daniel A./ 1999/ Leadership Performance Solutions

Title Author/Publisher Learning Mode StrengthsFinder 2.0 Tom Rath/2007/Gallup Press Book. Feldman, Daniel A./ 1999/ Leadership Performance Solutions Development Suggestions for Continual Learning Suggested Readings Title Author/Publisher Learning Mode StrengthsFinder 2.0 Tom Rath/2007/Gallup Press Book The 7 Habits of Highly Covey, Stephen A./ 1990/

More information

Innovative Marketing Ideas That Work

Innovative Marketing Ideas That Work INNOVATIVE MARKETING IDEAS THAT WORK Legal Disclaimer: While all attempts have been made to verify information provided in this publication, neither the Author nor the Publisher assumes any responsibility

More information

Leading with Emotional Intelligence. by David Cory, M.A., 2010

Leading with Emotional Intelligence. by David Cory, M.A., 2010 by David Cory, M.A., 2010 2010 THE EMOTIONAL INTELLIGENCE TRAINING COMPANY Leading with Emotional Intelligence by David Cory, M.A. Abstract To lead with emotional intelligence is to inspire, motivate and

More information

GLOBAL ASSESSMENT INVENTORY

GLOBAL ASSESSMENT INVENTORY GLOBAL ASSESSMENT INVENTORY Development Guide A Brookfield Company GLOBAL ASSESSMENT INVENTORY Development Guide This Report is Prepared for: GAI Sample Participant This Report is Prepared by BGRS Intercultural

More information

Oak Street Funding. June 26, 2014

Oak Street Funding. June 26, 2014 What s Your Level of EQ? SarahTurner Turner, Director of Corporate Development Oak Street Funding June 26, 2014 You never get a second chance to make a good first impression. Will Rogers Have you heard

More information

DO YOU WANT A MENTOR?

DO YOU WANT A MENTOR? DO YOU WANT A MENTOR? TABLE OF CONTENTS I THINK I WANT A MENTOR--AM I READY?...2 HOW TO FIND A MENTOR THAT IS RIGHT FOR YOU...3 TIPS FOR A SUCCESSFUL RELATIONSHIP...4 THE GOALS ARE ACHIEVED--WHAT NEXT?...6

More information

The Four Cs of Global Coaching

The Four Cs of Global Coaching Participant Guide: The Four Cs of Global Coaching An Inclusive Method of Coaching Kristen Wong, PHR April 11, 2018 1 Welcome to the Four Considerations (Four Cs) of Global Coaching An Inclusive Method

More information

EASING THE TRANSITION

EASING THE TRANSITION MENTORING Outline Sophocles, in his Greek tragedy Antigone, said, The ideal condition would be, I admit, that men should be right by instinct. But since we are all likely to go astray, the reasonable thing

More information

Talent is Never Enough. A summary of the book by John C. Maxwell

Talent is Never Enough. A summary of the book by John C. Maxwell Talent is Never Enough A summary of the book by John C. Maxwell The 13 Traits of a Talent-Plus Person 1. Belief lifts your talent 2. Passion energizes your talent 3. Initiative activates your talent 4.

More information

Rock Star PM What Does It Take? Wilfred James, PMP Senior Director, Client Program Management Asurion April 26, 2018

Rock Star PM What Does It Take? Wilfred James, PMP Senior Director, Client Program Management Asurion April 26, 2018 Rock Star PM What Does It Take? Wilfred James, PMP Senior Director, Client Program Management Asurion April 26, 2018 1 What does a Rock Star PM mean to you? 2 The knowledge, skills and experience that

More information

Emotional Intelligence

Emotional Intelligence Emotional Intelligence Emotional Intelligence Page 2 Emotional Intelligence Emotional intelligence is a term that has gained increasing favour as leaders in many workplace settings have come to appreciate

More information

Learning Agenda. Characteristics of Effective Coworkers. Emotional Intelligence at Work

Learning Agenda. Characteristics of Effective Coworkers. Emotional Intelligence at Work Emotional Intelligence at Work River Valley Human Resources Association September 11, 2014 James Kimberly, President Sapphire Consulting www.consultsapphire.com (603) 889-1099 Learning Agenda Ø Identify

More information

A summary of the principles from The Speed of Trust Book:

A summary of the principles from The Speed of Trust Book: A summary of the principles from The Speed of Trust Book: The five waves of trust The first wave, Self-Trust, deals with the confidence we have in ourselves in our ability to set and achieve goals, to

More information

SYNTHESIS DEVELOPMENT SURVEY

SYNTHESIS DEVELOPMENT SURVEY DEVELOPMENT SURVEY Personal Report JOHN SMITH 2017 MySkillsProfile. All rights reserved. Introduction This report is based on your responses to the Synthesis personality and emotional intelligence questionnaire.

More information

UAB Performance Management 07/03/2018. Title Page 1

UAB Performance Management 07/03/2018. Title Page 1 UAB Performance Management 07/03/2018 Title Page 1 Performance Management at UAB 3 What is Performance Management? 3 Performance Management and Employee Engagement 4 UAB Success Model 5 Performance Management

More information

myskillsprofile MLQ30 Management and Leadership Report John Smith

myskillsprofile MLQ30 Management and Leadership Report John Smith myskillsprofile MLQ30 Management and Leadership Report John Smith Management and Leadership Questionnaire 2 INTRODUCTION The Management and Leadership Questionnaire (MLQ30) assesses management and leadership

More information

ECI - Emotional Competency Inventory

ECI - Emotional Competency Inventory TM ECI - Emotional Competency Inventory A Primer on Emotional Intelligence John Mitchell - KM Advisors ACC Chicago October 19, 2010 Hay & Emotional Intelligence Background: Competency Methodology McClelland,

More information

ProfessionalPro. for Sample Person. March 7, 2008

ProfessionalPro. for Sample Person. March 7, 2008 ProfessionalPro for Sample Person March 7, 2008 Contents Page I. Professional Profile 1 II. Profile Overview 2 III. Summary of Strengths 3 IV. Communication Style 5 V. Self Confidence & Lifestyle Management

More information

Workbook. 1

Workbook.  1 Workbook 1 www.6seconds.org 1 About the SEI and Emotional Intelligence The scientific definition of emotional intelligence comes from Drs. John Mayer, Peter Salovey, and David Caruso: Emotional intelligence

More information

CHALLENGE CONTROL COMMITMENT HARDINESS RESILIENCE GAUGE A. SAMPLE. October 15, Copyright of MHS All rights reserved.

CHALLENGE CONTROL COMMITMENT HARDINESS RESILIENCE GAUGE A. SAMPLE. October 15, Copyright of MHS All rights reserved. CHALLENGE HARDINESS RESILIENCE GAUGE A. SAMPLE about the HARDINESS RESILIENCE GAUGE Welcome to your Hardiness Resilience Gauge report. The Hardiness Resilience Gauge is grounded in over 30 years of research

More information

Helping Patients Practice Healthy Behaviors

Helping Patients Practice Healthy Behaviors Helping Patients Practice Healthy Behaviors Intermountain Mission Helping people live the healthiest lives possible = helping people adopt healthy behaviors Mindset: The view you take about yourself Carol

More information

Negotiation Boot Camp Or How to Resolve Conflict, Satisfy Customers and Make Better Deals By Ed Brodow

Negotiation Boot Camp Or How to Resolve Conflict, Satisfy Customers and Make Better Deals By Ed Brodow Negotiation Boot Camp Or How to Resolve Conflict, Satisfy Customers and Make Better Deals By Ed Brodow Destructive Assumptions We Have About Negotiation ASSUMPTION #1 The average person is not tough enough

More information

The Power of One. Group Format Safety Training Facilitator s Guide

The Power of One. Group Format Safety Training Facilitator s Guide The Power of One Group Format Safety Training Facilitator s Guide Turning Guidance Into Action Typically, safety trainings focus on what we should do in a time of crisis. But that guidance is only useful

More information

Webinar Wealth. Webinar Template

Webinar Wealth. Webinar Template Webinar Wealth Webinar Template When creating your webinar, integrate these 25 steps and don t leave any out. This is a proven structure with the goal of your webinar participants getting great value and

More information

LISA SMITH. Report Generated: 03/04/2008

LISA SMITH. Report Generated: 03/04/2008 Administered By: Report Prepared for: ACheck America - HQ COMPLIMENTARY MERIT Applicant Name: LISA SMITH Report Generated: 03/04/2008 Report Version 2.0: Recruitment Report Intended Use Reminder The MERIT

More information

HIRING EMOTIONALLY INTELLIGENT EMPLOYEES

HIRING EMOTIONALLY INTELLIGENT EMPLOYEES HIRING EMOTIONALLY INTELLIGENT EMPLOYEES WHY EMOTIONAL INTELLIGENCE MATTERS IN RECRUITMENT by Aim Healthcare Recruiting 2017 AIM HEALTHCARE RECRUITING Contents Introduction... 2 Why Emotional Intelligence

More information

Building and Leading Teams BUILDING EFFECTIVE TEAMS COMPETENCY MAP. SLP Level 1 workshop competencies mapped to SLP2 Leadership Advantage tracks

Building and Leading Teams BUILDING EFFECTIVE TEAMS COMPETENCY MAP. SLP Level 1 workshop competencies mapped to SLP2 Leadership Advantage tracks Building and Leading Teams Work/Life Balance Career Development Problem Solving and Decision Making Setting and Priorities Leader as Motivator WORK/LIFE BALANCE BUILDING EFFECTIVE TEAMS SELFKNOWLEDGE Upward

More information

The Servant Leader:! Enabling Exceptional Performance

The Servant Leader:! Enabling Exceptional Performance The Servant Leader: Enabling Exceptional Performance Chris De Santis with help from Warren Bennis, Robert Thomas, Daniel Goleman, Robert Greenleaf, Peter Drucker, Joseph Nye, Sylvia Hewlett, Carol Dweck

More information

Managing Conflict & Difficult People/Situations

Managing Conflict & Difficult People/Situations Managing Conflict & Difficult People/Situations SANDRA PLENSKI ASSOCIATE DIRECTOR OF BUSINESS OPERATIONS UC Hastings College of the Law Bursar s Conference-April 2017 Ponte Vedra Beach, Florida Does it

More information

Overview This tutorial presents an overview of the ADKAR model for change management.

Overview This tutorial presents an overview of the ADKAR model for change management. Overview This tutorial presents an overview of the ADKAR model for change management. ADKAR is a goal-oriented change management model that allows change management teams to focus their activities on specific

More information

Mentors: Measuring Success

Mentors: Measuring Success Mentors: Measuring Success Your success is measured by many milestones. Your Mentee may realize for the first time that he/she has potential is confident and self-assured values education and the learning

More information

APIC Chapter: 12 th Annual Day at the Beach

APIC Chapter: 12 th Annual Day at the Beach APIC Chapter: 12 th Annual Day at the Beach August 11, 2015 Helen Ojeda, Sr. Organizational Effectiveness Consultant UC Irvine Medical Center Human Resources Today s Agenda 1. Welcome & Overview What is

More information

Emotional Capitalism The New Psychology of Emotional Intelligence and Leadership Success

Emotional Capitalism The New Psychology of Emotional Intelligence and Leadership Success Emotional Capitalism The New Psychology of Emotional Intelligence and Leadership Success Martyn Newman Ph.D., D.Psych. Corporate Psychologist RocheMartin Pty Ltd 1 Emerald Street, South Melbourne, Victoria,

More information

Identifying Positions Behavioral Requirements with PDA - Handbook

Identifying Positions Behavioral Requirements with PDA - Handbook Identifying Positions Behavioral Requirements with PDA - Handbook 2016 2004 PDA International - All rights reserved 1 Index 1. Handbook purpose... 3 2. Identifying the behavioral requirements of the position...

More information

WHAT IS EMOTIONAL INTELLIGENCE?

WHAT IS EMOTIONAL INTELLIGENCE? MODULE 1: PERSONAL MASTERY CHAPTER 3: EMOTIONAL INTELLIGENCE 4 WHAT IS EMOTIONAL INTELLIGENCE? The capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing

More information

Leading With Ethics & Integrity Objectives

Leading With Ethics & Integrity Objectives Leading With Ethics & Integrity Objectives Recognize the difference between compliance and ethics Learn approaches that sustain a culture of positive ethics, integrity and authenticity Appreciate the importance

More information

To become a better active listener and thus reap the benefits of better relationships, less frustration and improved results, consider this PROPOSAL:

To become a better active listener and thus reap the benefits of better relationships, less frustration and improved results, consider this PROPOSAL: To become a better active listener and thus reap the benefits of better relationships, less frustration and improved results, consider this PROPOSAL: P R O P O S A L Probe for understanding. As a listener,

More information

Ohio Commission on Dispute Resolution and Conflict Management. Choosing a Conflict Management Style. Retrieved electronically from

Ohio Commission on Dispute Resolution and Conflict Management. Choosing a Conflict Management Style. Retrieved electronically from While the definition of conflict and our feelings about it tend to be negative, conflict itself does not need to be negative! How we manage our conflict can sway the outcome, our feelings about the way

More information

Small business guide to hiring and managing apprentices and trainees

Small business guide to hiring and managing apprentices and trainees Small business guide to hiring and managing apprentices and trainees A short guide for small businesses on how to get the most from your apprentice or trainee When it comes to recruiting and managing a

More information

Purpose. Outcomes/Outputs

Purpose. Outcomes/Outputs Purpose To To spend some time together as a team and understand more about what motivates yourself and those around you through the Strength Deployment Inventory (SDI). understand that, through our motives,

More information

Daniel Goleman s Emotional Intelligence Quadrant

Daniel Goleman s Emotional Intelligence Quadrant OHIO STATE UNIVERSITY EXTENSION What is Emotional Intelligence? By: Crystal Ott What is Emotional Intelligence? Emotional Intelligence refers to the capacity to recognize and manage our own feelings and

More information

How do I know if I am a good Change Agent? By Melanie Franklin, Director, Agile Change Management Limited

How do I know if I am a good Change Agent? By Melanie Franklin, Director, Agile Change Management Limited How do I know if I am a good Change Agent? By Melanie Franklin, Director, Agile Change Management Limited Contents Executive Summary 3 Change Agent Skills 4 Motivation 4 Trust 4 Empathy 5 Influence 5 Conclusion

More information

Position Description Conciliator. Reports to Team Manager

Position Description Conciliator. Reports to Team Manager Position Description Conciliator Reports to Team Manager Background Utilities Disputes is a not-for-profit organisation, providing dispute resolution and other related services to the utilities sector.

More information

Housekeeping. What We Will Cover. Make sure you have your workbook printed out and in front of you

Housekeeping. What We Will Cover. Make sure you have your workbook printed out and in front of you Housekeeping Make sure you have your workbook printed out and in front of you What We Will Cover 1. Why You Need Persuasion & Negotiating Skills 2. The 15 Most Powerful Psychological Triggers 3. Keys to

More information

Personnel Selection Report

Personnel Selection Report Personnel Selection Report Prepared for: Sample Client 06/27/2014 Copyright 2014 by PAR. All rights reserved. May not be reproduced in whole or in part in any form or by any means without written permission

More information

AAOE Mentoring Program Handbook. January Mentoring is a brain to pick, an ear to listen, and a push in the right direction.

AAOE Mentoring Program Handbook. January Mentoring is a brain to pick, an ear to listen, and a push in the right direction. AAOE Mentoring Program Handbook January 2018 Mentoring is a brain to pick, an ear to listen, and a push in the right direction. John C. Crosby ABOUT THE AAOE MENTORING PROGRAM For AAOE, mentoring is an

More information

Snapshot. Sam Sample. Emotional Intelligence Profile. Wednesday 5 April Sam Sample. EIP JCA Global Ltd

Snapshot. Sam Sample. Emotional Intelligence Profile. Wednesday 5 April Sam Sample. EIP JCA Global Ltd Snapshot Wednesday 5 April 2017 Emotional Intelligence Profile 1 Contents 03 About this report 04 An introduction to Emotional Intelligence 05 An introduction to the Emotional Intelligence scales 06 A

More information

Leadership Summit. Developing Strategic Leaders

Leadership Summit. Developing Strategic Leaders Leadership Summit Developing Strategic Leaders Using Motivation and Engagement to Ensure Volunteer Success Francine Edwards, PhD Session Overview: Understanding Behavioral Styles Maximizing Potential Through

More information

developer.* The Independent Magazine for Software Professionals Automating Software Development Processes by Tim Kitchens

developer.* The Independent Magazine for Software Professionals Automating Software Development Processes by Tim Kitchens developer.* The Independent Magazine for Software Professionals Automating Software Development Processes by Tim Kitchens Automating repetitive procedures can provide real value to software development

More information

2/24/2011. Performance Review. February 24, We re Zooming In... Managing Yourself: Zoom In, Zoom Out. Rosabeth Moss Kanter

2/24/2011. Performance Review. February 24, We re Zooming In... Managing Yourself: Zoom In, Zoom Out. Rosabeth Moss Kanter Performance Review Challenges: What to Say & Do February 24, 2011 We re Zooming In... Managing Yourself: Zoom In, Zoom Out Rosabeth Moss Kanter March 2011 HBR 1 OK, You All Have These Challenges, Right?

More information

LEADERSHIP TOOLKIT EFFECTIVE LEADERSHIP IN A WORLD CLASS ORGANIZATION

LEADERSHIP TOOLKIT EFFECTIVE LEADERSHIP IN A WORLD CLASS ORGANIZATION LEADERSHIP TOOLKIT EFFECTIVE LEADERSHIP IN A WORLD CLASS ORGANIZATION April 2010 Communicate Educate Advocate Seminar Opening Exercise Exercise One Leadership is. In one sentence Exercise Two: A safety

More information

Supervising for Employee Engagement

Supervising for Employee Engagement Supervising for Employee Engagement Lisa Negstad Negstad Consulting LLC www.negstadconsulting.com lisa@negstadconsulting.com 763 567-1205 Do Happier People Work Harder? Companies Do Well if Workers Feel

More information

Lesson 4: Continuous Feedback

Lesson 4: Continuous Feedback PURPOSE The purpose of Lesson 4 is to describe how effective performance management is critical to the DoD culture of high performance; identify trust behaviors between supervisors and employees that build

More information

Joe Sample. Total Administration Time: Sample Distributor. Organization:

Joe Sample. Total Administration Time: Sample Distributor. Organization: Joe Sample Date and Time Started: Date and Time Completed: Total Administration Time: 9/23/2016 1:43 PM 9/23/2016 2:04 PM 21 minutes Candidate ID: Email: C5wPgCHJK sample@psymetricsinc.com Organization:

More information

Visionary Leadership. A leadership style to get your team aligned toward achieving your vision.

Visionary Leadership. A leadership style to get your team aligned toward achieving your vision. Visionary Leadership A leadership style to get your team aligned toward achieving your vision. Table of Contents No More Business As Usual...3 What is a Visionary Leader?...3 Visionary Leaders Love New

More information

Chapter 2: How You Spark Understand the Role of Talents and Strengths In Performance

Chapter 2: How You Spark Understand the Role of Talents and Strengths In Performance Fire Up! Your Employees Chapter 2: How You Spark Understand the Role of Talents and Strengths In Performance Exercises: Assess your talents using the Talents and Thinking Style Assessment included in this

More information

Behavioral Interviewing: The Science and Tools of Hiring

Behavioral Interviewing: The Science and Tools of Hiring Behavioral Interviewing: The Science and Tools of Hiring Behavioral Interviewing: The Science and Tools of Hiring Angelo Simao F2OnSite Nick Verzillo Smart Source Colleen Howley Marathon Deployment Denise

More information

ARE YOU A CUSTOMER SERVICE HAVE OR HAVE NOT? Chérie V. Petersen Distance Education Program Coordinator

ARE YOU A CUSTOMER SERVICE HAVE OR HAVE NOT? Chérie V. Petersen Distance Education Program Coordinator ARE YOU A CUSTOMER SERVICE HAVE OR HAVE NOT? Chérie V. Petersen Distance Education Program Coordinator As a customer, what do you find most irritating when dealing with people who are supposed to be providing

More information

Cu C st s o t m o er e S er e vi v c i e c e is i a Moving Target V1 6/2014

Cu C st s o t m o er e S er e vi v c i e c e is i a Moving Target V1 6/2014 Customer Service is a Moving Target V1 6/2014 Objectives As airlines look for ways to increase their revenue, they are looking at what kinds of ancillary fees they can charge customers. These changes can

More information

TIPS FOR THE WEBINAR. Follow along on #TIwebinars. Citrix Tech Support (800)

TIPS FOR THE WEBINAR. Follow along on #TIwebinars. Citrix Tech Support (800) TIPS FOR THE WEBINAR Follow along on Twitter: @BizLibrary #TIwebinars Citrix Tech Support (800) 263-6317 TRAINING INDUSTRY WEBINARS Follow along on Twitter: @BizLibrary #TIwebinars Citrix Tech Support

More information

BEHAVIORAL EVENT INTERVIEW (BEI): SALES ASSOCIATE (SMALL BUSINESS) TEST GUIDE

BEHAVIORAL EVENT INTERVIEW (BEI): SALES ASSOCIATE (SMALL BUSINESS) TEST GUIDE WHY DO AT&T AND ITS AFFILIATES TEST? BEHAVIORAL EVENT INTERVIEW At AT&T, we pride ourselves on matching the best jobs with the best people. To do this, we need to better understand your skills and abilities

More information

15 tips for managing negative reviews and difficult feedback. Wake up to Booking.yeah

15 tips for managing negative reviews and difficult feedback. Wake up to Booking.yeah 15 tips for managing negative reviews and difficult feedback Wake up to Booking.yeah As the old saying goes, you can t please everyone, and this is unfortunately very true in the hospitality industry.

More information

Mentor Handbook. Office of Career Services // Office of Alumni Relations

Mentor Handbook. Office of Career Services // Office of Alumni Relations Mentor Handbook Office of Career Services // Office of Alumni Relations Fall 2018 - Spring 2019 SUCCEED NETWORK COUNSEL SUPPORT MENTOR GUIDE LEAD INSPIRE MOTIVATE WELCOME! Thank you for participating in

More information