Great communication during the job.fixed our roof! Very helpful also in suggesting how best to approach a project
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- Leon Harrison
- 5 years ago
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1 Customer Feedback Summary Of 307 customers surveyed, 142 responded Likely to Recommend 95% Trust 97% Professional & Organized 98% Construction Quality 97% Communication 92% Clean & Safe 96% Budget 97% Value 96% Expertise 99% Recent Reviews & Published Comments Jun 08, 2018 John A. Jun 07, 2018 Great communication during the job.fixed our roof! Very helpful also in suggesting how best to approach a project Apr 10, 2018 Capital was very communicative, eager to understand my desires and eager to meet/ exceed expectations. Page 1 of 5
2 Mar 28, 2018 Tom M. Feb 08, 2018 Feb 08, 2018 I was satisfied with all areas. The way I was treated and the guy, Shawn, that came out, he was on point with explanations and everything. He kept his word, so if he said he would be there at 8 he was on time. None. Great job! Jude and Louise Watters were very helpful in communicating with us. Jude answered follow-up questions and gave an inmative summary of the work that was done. I really enjoyed dealing with everyone at Capital. Capital Construction was professional, cost-effective, and helped us better understand our building's maintenance needs. Comment from Thank you so much taking the time to write your review. We appreciate your time and your business. We'd definitely use Capital again. When working on a 150+ year old house, problems are bound to crop up. Capital was excellent at working out solutions, proposing options and making sure things were done right. The job took significantly longer than planned - but - I feel like it was done correctly and with fairly Feb 05, 2018 I'm satisfied with the quality. Page 2 of 5
3 Jan 12, 2018 Dec 13, 2017 Dec 04, 2017 Izzy M. Dec 04, 2017 I would hire them again my next roofing and gutter work. I was most satisfied with the professionalism, workmanship, cost, and timeline. I can't really pick one because they were all great. I was satisfied from the very beginning. The guy showed up early so they could take accurate measurements. They came to make sure the measurements were correct bee they bought the materials. They were able to leave to get the material and be back in time the installation. They kept my abreast... I would hire them again whatever project I have at home! Comment from Thank you your review. The final results were superb. The employees and subcontractors of Capital Construction were extremely professional and courteous in manner. I was most impressed with the commitment to punctuality in beginning phases of the project and with the quality of the workmanship. Page 3 of 5
4 Terry Q. Brookline, MA Sep 28, 2017 Jul 10, 2017 May 25, 2017 May 21, 2017 Capital Construction was thorough, professional, and punctual. Some minor issues had to be corrected bee we accepted the project as complete, but Capital was thoroughly committed to achieving customer satisfaction. The workmanship and quality is superb. Comment from Terry, Thank you your review I was most satisfied with the workmanship. We appreciate Capital's willingness to go back to the manufacturer with some issues. I was most satisfied with Dave Carpenter. He's a great guy who does great work. We found them on an online site that rated them very well. Quality of work is awesome. I was most satisfied that the work was completed on time correctly and the workers were inmative. On time, very courteous, and professional crew. Page 4 of 5
5 May 17, 2017 Brian C. cambridge, MA May 17, 2017 May 11, 2017 Andy V. cambridge, MA May 11, 2017 Jan 19, 2017 The capital team was very thorough in laying out the renovation plans, efficient in their work, and seem to have have a high level of expertise when it comes to the design of various home features (like the deck, roof and windows that they installed me) The Capital team was very thorough in laying out the renovation plans, efficient in their work, and seem to have have a high level of expertise when it comes to the design of various home features (like the deck, roof and windows that they installed)all of my questions were answered in a thorough and... Comment from Brian, Thank you your review knowledge of the workers, efficient scheduling, range of experience in the crew; all good. We had a porch and front steps added; the construction work was good overall but I would have liked more attention to detail on the finish the amount we paid: the surface areas of the siding and external trim were scratched and dirty and required my cleaning and painting them; the end rails the... I am very satisfied with the timeliness and the expertise of the guys who did it. As they went step by step, they explained everything they were doing and I really appreciated that. Page 5 of 5
Michael & Carl navigated us through the project beautifully.
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