Because success needs strong partners
|
|
- Bathsheba Gibson
- 5 years ago
- Views:
Transcription
1 Because success needs strong partners
2 Optima facility Innovative Outsourcing Solutions In the current economic environment, companies are reaching out for new responses in their constant search for competitiveness and differentiation. In this complex and uncertain environment, the traditional models of Management services ( Business as usual ) have important restrictions in satisfying new current needs. Therefore, Optima facility has the enthusiasm and the firm vocation to provide a new business vision, based on the creation of innovative and sustainable solutions, result of everything learned in over 30 years of experience managing a wide range of services for major customers in the spanish and international markets. Optima facility s goal is to help our customers to reduce and incorporate sustainable flexibility into their service costs while minimizing the environmental impact of their buildings and installations. We are specialists in the management and provision of a wide range of services - Maintenance, Security, Integrated Facilities, Cleaning, Energy Services, etc.-. Because Optima facility understands that companies do not all require the same solutions, our model is flexible, adapting to the specific needs of each customer, ranging from the specialist supply of an individual service to integrated service supply. Over professionals at your service
3 One vision, many advantages Technical Services Multiservices Consultancy & BPO Integral Maintenance - Edification - Industrial Integral Facilities - Air conditioning and Heating - Electricity - Plumbing - Fire Protection systems Energy Services - Energy Management (ESE) - Energy Audit - Consumption Monitoring - Energy Production Help Desk - Incident Management - 24hours / 365 days Support Cleaning Services - Green Cleaning - Sanitary - Industrial Technical - Hi Tech - Agroalimentary Industrial Services - Auxiliary Production Services - Internal Logistics General Services -Reception Desk -Gardening -Waste Management Security Services Catering & Vending Consultancy - FM Strategic Consulting - Cost optimization - Service Levels (SLA s) - Life Cycle Management Business Process Outsourcing - Outsourcing Processes Green Services - LEED-EB / BREEAM Certification - Carbon Footprint PFI / PPP Projects
4 Our Origin The Optima facility project is guaranteed by its management team, with a proven background in services, and by the breadth of its founder s over 30 years' experience in the sector. A pioneer in Spain and Portugal in the creation of advanced models of service integration (Facility Management), he has successful led business projects involving workforces in excess of , including the Grupo Ramel, also managing and running the services division of one of the top three spanish construction companies.
5 Group Structure Optima facility enters the market as an innovator, part of a corporate culture, values and identity common to all the companies in which we participate as a key partner. The companies which make up the Optima facility project are genuine specialists in service provision, with solid reputations built up over more than 25 years' experience in the services market. Because our customers are central to everything we do, our group structure turns around customer orientation.
6 Corporate identity and culture Our values are shared by the entire organization and are the basis of our corporate culture and identity, creating our main competitive advantages and the basis of our growth. 1. Service Culture: Our customer s satisfaction is the basic pillar for a sustainable and profitable growth. Our customers are at the heart of everything we do. We will not have a lasting future if we are not be able to get a positive recommendation from our customers about Optima facility. 2. Motivated Team: Our company is based on people and we are fully conscious of the important contribution they play in our business success. Our team is our greatest asset and our most valuable resource, being one of our main competitive advantages. 3. Innovation: The creation and application of innovations in the services we provide forms part of our values and it is one of our main competitive advantages. Sometimes, it comes from little things learned day to day, but very often we do it by obtaining inspiration from working closely with our customers. 4. Sustainability: With our innovative program Optima Green Services, we contribute actively to the value contribution to our customers: Reducing the environmental impact of their buildings and installations, generating energy savings and increasing people s comfort 5. The Triple Bottom Line: The "Triple Bottom Line"- inspired on John Elkington s theory -, is our way of measuring business success of our project, based on the creation of economic value in a continuous search for profitability as guarantee for the future-, social and environmental.
7 Why Optima? Cost efficiency Our added value lies in our permanent capacity for optimisation. Incorporating innovations as they arise, we apply process re-engineering, continually evaluating our cost base so as to reduce and introduce flexibility into the cost of our services Customer-oriented service culture Our customers are at the heart of everything we do. Our service culture is based on customer s understanding, proximity, flexibility and transparency. Our success is measured by our customers objectives and by our contribution on achieving them. Service Integration Looking to the future, Optima facility has developed an innovative, truly unique approach to the concept of service integration: Open Facility Management, setting new standards in cost efficiency and rationalisation Service specialists Because we use our own staff and resources to provide our services we can guarantee high levels of quality and competitiveness Sustainability in services In Optima facility through the development of our innovative program Optima Green Services, we contribute actively to the value contribution to our customers, reducing the environmental impact of their buildings and installations. Stable project with a long-term vision Optima facility is owned by a family group with long experience in the services sector. We have successfully led business projects involving workforces in excess of 10,000, including the Grupo Ramel, and managed and developed the services division of one of Spain s top three construction companies Socially Responsible Company We are proud to assume our role in society. We wish to contribute actively towards sustainable development and social and economic progress through applying innovative solutions and programmes of social assistance Dialogue and Partnership This sums up our model of approaching to our customers and is based on the maintenance of an open and transparent relationship with the aim to introduce continuous improvements in the services we provide
8 Service Integration One vision, many advantages
9 Service Integration We are aware that in an ultracompetitive environment of globalization dominated by emerging countries, companies require new answers in the constant search for competitiveness and differentiation. Optima facility through our innovative integrated services model, helps our customers to reduce and become more flexible in a sustained way the cost of their services (non-core business), saving time and internal resources to focus more efficiently in their core business, contributing positively to their success. Looking to the future, Optima facility has developed an innovative and unique approach to the service integration concept, with the creation of the Open Facility Management model, a new standard of efficiency and cost rationalization. The Open Facility Management allows us to establish a continuous dialogue with our customers based on a permanent monitoring of the services, with the aim of introducing improvements, through process reengineering, search for synergies and economies of scale. The Open Facility Management concept is an evolution of the traditional global service management (FM), and it is characterized as its name indicates, by its continuous openness and adaptability to provide new needs in a current dynamic environment. One vision, many advantages
10 Service Integration The pillars on which our Open Facility Management model is based are: 1. Flexible service level contract (SLA's): An contract is established whose service parameters and quality criteria are defined through service level indicators agreed by both parties and subject to periodic revision 2. Shared system for evaluating performance (Performance Measurement Systems): Essential indicators (KPI's) for evaluating the contract through an unique and objective platform that promotes the creation of an open dialogue with the customer. 3. Work group and dialogue committee: To deal with and inform on technical, organizational and management aspects related to the contract s development, in order to introduce essential improvements in service operation through process re-engineering, search for synergies and economies of scale.
11 Optima Green Services Sustainability in action
12 Sustainability in action Sostenibilidad en acción The new challenge of the future Sustainable development model, motivated by the growing public awareness about the climate change, will require fundamental changes in governance structures, economic rules, in business and in the behavior of companies and citizens. Owners and managers of buildings have an essential role to play in the introduction of sustainability initiatives in existing buildings. Buildings non-residential have an enormous impact on the environment since they: Produce 40% of CO 2 emissions Are responsible for consuming 40% of natural resources Represent 40% of waste produced Consume 15% of potable water Have a huge impact on human health ( 30% of the buildings suffer from the Sick Building Syndrome )
13 Optima Green Services sustainability in action Modernization installations Renovable Energy Energy Services Green Cleaning Waste Management Certifications LEED, BREAAM.. Greenservices.es Measuring and reporting Carbon Footprint Optima facility has developed an innovative Optima Green Services program in order to minimize our customers environmental impact, through developing sustainability initiatives in the services field (Modernizing installations, Green Cleaning, Energy Services, Waste Management, Water Saving and Sustainability Certificates), contributing actively to bring customers added value by: Reducing the environmental impact of their buildings and installations Reducing their energy consumptions and generating savings Increasing their employees comfort with healthy work environments (We spend 80% of our time in enclosed spaces)
14 Sectors One vision, many advantages
15 Sostenibilidad en acción Action Sectors BMW Welt in Munich, Germany Optima facility knows that the needs and requirements of the sector in which it is working are unique. We have a thorough "Know How", with over 25 years of experience in managing and providing a wide range of services tailored to the specific needs of companies and public institutions. Each sector has its own level of demand and complexity, therefore, we consider ourselves an integral part of our customers, aligning ourselves with their goals and maintaining an open and transparent relationship based on dialogue and partnership. We believe that it is necessary to invest time actively in listening to our customers in order to improve our understanding of their needs thus reinforcing our strategy around the customer. Optima facility in its business vocation maintains close strategic alliances with leading companies in complementary activities. Optima facility designs and develops efficient and innovative solutions, tailored to the specific demands of each customer, guaranteeing quality, comfort, availability and energy-efficiency, reducing pollutant emissions and in this way improving its competitiveness. Our main action fields are: Commercial & Corporate Industrial Major Infrastructures Hospitals Hotel Trade Food & Beverage Public Sector
16 Corporate Social Responsibility One vision, many advantages
17 Corporate Social Responsibility Optima facility adopts the Corporate Social Responsibility (CSR) as a strategic area in all its actions, with the aim of creating long-term value for all our groups of interest and for the own society. We are aware of the consequences and impacts of our actions, so we want to take responsibility and respond successfully to the expectations of our groups of interest (shareholders, customers, suppliers, employees...) with an active contribution to sustainable development, social and economic progress, through the application of innovative solutions and social action programs.
18 Optima facility Social Aid: In the 70s, the United Nations estimated that the resources required to eradicate world poverty in 25 years were approximately 0.7% of the World Gross National Product, 30 years later, poverty far from being eradicated, remains chronic. Optima facility develops its Social Action through Ayuda en Acción, by its commitment to assign at least 0.7% of its annual profits to the Ayuda en Acción 0.7% Corporate Program. The funds collected will go to finance the Global Campaign s activities for Education in which Ayuda en Acción participates. The Global Compact: Optima facility is one of the spanish companies signatories of The Global Compact Program. The Global Compact is an international initiative proposed by the United Nations. Its aim is to achieve a voluntary commitment on social responsibility from entities through the establishment of Ten Principles based on human rights, labour standards, environmental and the fight against corruption. Environment: One of the fundamental pillars of our commitment is the protection of natural environment. This attitude is a basic principle of behavior expressly collected in our corporate values. Therefore, through our innovative Optima Green Services Program, we provide value by reducing our customers carbon footprint and increasing in this way the protection of the environment.
19 Our Customers One vision, many advantages
20 Our Customers Referencias Some of our references v v v v v v v v v v v v v v v v v v v v
21 and many more v v v v v v v v v v v v v v v v v v v v... Daily we manage more than work centers across Spain
22 Branches One vision, many advantages
23 Branches Barcelona Head Office: World Trade Center Almeda Park Plaça de la Pau s/n Edifici 3, 3ªPlanta Cornellà de Llobregat/ Barcelona Ph.: / Fax: info@optimagrupo.com Treball, 26 P.I. Almeda Cornellà de Llobregat Barcelona Ph.: Fax: Madrid Albasanz Madrid Ph.: Fax: Zaragoza Rosa Chacel, 10 Edificio Órbigo Local Zaragoza Ph.: Fax: Abu Dhabi Optima Al Sahel P.O. Box : 42124, Abu Dhabi United Arab Emirates Ph.: Fax: Hong Kong No. 204, Li Xiang Building Overseas Chinese Town, Nan Shan district Shenzhen city (Hong Kong) P.R.China. Ph.: Shangai Room 1412 Shangai Mart, No.2299 Yan An (West) Rd Changing District, Shangai P.R.China. Ph.: /5750/5770/5790 Fax: /5750/5770/
24
Because success needs strong partners
Because success needs strong partners Optima Middle East Innovative Outsourcing Solutions In the current economic environment, companies are reaching out for new responses in their constant search for
More informationWe are MAB. It s not just MAB s expertise and dependability that makes us a leader in our field - it is our whole way of thinking.
We are MAB It s not just MAB s expertise and dependability that makes us a leader in our field - it is our whole way of thinking. Reliability, diversity, honesty, expertise and integrity. Over the time
More informationCorporate Responsibility Policy Banco Popular Group
Corporate Responsibility Policy Banco Popular Group 1 INDEX 1. INTRODUCTION 2. VISION, MISSION AND VALUES 3. OPERATING PRINCIPLES 4. OBJECTIVE AND POLITIC APPLICATION 5. CONTRIBUTION OF VALUE THROUGH THE
More informationigefa corporate policy
igefa corporate policy Our vision We provide services to people. For a clean and safe world. Our vision igefa imagefilm Our mission Through joint action, we offer our customers full-coverage supplies with
More informationES COP 2015 UN Global Compact
ES COP 2015 UN Global Compact We make Hotels a better place Entertainment Solutions ES ES UN COP TARGETS FY2015-FY2016 Share COP with Stakeholders within the FY, together with official Company Data. COP
More informationRexel. Worldwide expert in the professional multichannel distribution of electrical products and services for the energy world 08/10/2018
Rexel Worldwide expert in the professional multichannel distribution of electrical products and services for the energy world 08/10/2018 C O N T E N T S Rexel A world of energy Our business A multi-specialist
More informationRexel. Worldwide expert in the professional multichannel distribution of electrical products and services for the energy world 03/05/2018
Rexel Worldwide expert in the professional multichannel distribution of electrical products and services for the energy world 03/05/2018 C O N T E N T S Rexel A world of energy Our business A multi-specialist
More informationCorporate Social Responsibility Policy
Corporate Social Responsibility Policy February 2018 Contents 1. Objectives 3 2. Scope of application of the Policy 3 3. Mission, vision and values 4 4. Operating procedures 4 4.1. Operating principles
More informationSustainability at Rexel
Sustainability at Rexel Global leader in the professional distribution of products and services for the energy world Rexel s mission is to support customers around the globe, wherever they are, to create
More informationTransguard Group. Integrated Facility Services
Transguard Group Integrated Facility Services Integrated Facility Services We have an international team of highly experienced Facility Managers who use global insights to improve local operations and
More informationCOMMUNICATION ON PROGRESS
2009 COMMUNICATION ON PROGRESS COMMUNICATION ON PROGRESS 2009 PRINCIPLE 1: Businesses should support and respect the protection of internationally proclaimed human rights. We support and respect human
More informationCOMMITTED AND RESPONSIBLE
COMMITTED AND RESPONSIBLE CONTENTS 1 RESPONSIBLE INVESTMENT P.4 2 A CORPORATE CULTURE THAT RESPECTS EMPLOYEES P.6 3 A COMMITTED PLAYER P.7 A LONG-TERM VIEW SINCE 1819 Since it was founded in 1819, the
More informationLabour Community investment
The Future of CSR: 00 Report CSR Asia s annual CSR in project examines the top ten CSR issues emerging in the next ten years The 00 publication of CSR in helps businesses to track and prepare for the emerging
More informationBusiness Transformations
Leading www.ensight.ro Successful Business Transformations Know. Transform. Perform. Know. Transform. Perform. Company Ensight: Leading successful business transformations Content 03 COMPANY 04 SERVICES
More informationPlaying it right. The BCLC social responsibility charter
Playing it right The BCLC social responsibility charter Welcome to BCLC s Social Responsibility Charter. Here we outline our social responsibility commitments in each of our four Corporate Goals Player,
More informationCreating value through Advanced Logistics
Creating value through Advanced Logistics The Li & Fung Management Book Series Winnie Lo, Quentin Cheung November 2015 1 The evolving concept of logistics Addition of efficient and tailor made service
More informationCorporate Social Responsibility
Corporate Social Responsibility Effective date: June 2013 1 Table of Contents 1. Our business... 3 1.1 Ethical conduct... 3 1.2 Customers... 3 1.3 Business partners and suppliers... 4 1.4 Environment...
More informationSupply Chain Management
Supply Chain Management Isabelle Stauffer Madrid, January 2017 Agenda 01 02 03 04 RobecoSAM & Corporate Sustainability Assessment (CSA) Supply Chain Management An Overview RobecoSAM s Expectations on Companies
More informationCorporately. Focused. Sustainable.
Corporately. Focused. Sustainable. Company Description 1 WEIG driven by care Thinking and acting sustainably WEIG is an internationally-active group of companies with a focus on paper and board. In order
More informationStrategic Partnerships Manager - Corporate Recruitment Pack
Strategic Partnerships Manager - Corporate Recruitment Pack Message from the Head of Fundraising and Communications Dear Candidate Thank you for your interest in the role of Strategic Partnerships Manager
More informationFacility Management International Standard ISO 41011, and 41013
Facility Management International Standard ISO 41011, 41012 and 41013 Review and Perspectives Deyan Kavrakov, FRICS International Standards for Facility Management ISO 41011-3 International Organization
More informationPROPERTIES INTERNAL STAFF GUIDE OUR SUSTAINABILITY STRATEGY
PROPERTIES INTERNAL STAFF GUIDE OUR SUSTAINABILITY STRATEGY WHAT WILL THIS GUIDE DO FOR YOU? THE AIM OF THIS SUSTAINABILITY STRATEGY STAFF GUIDE IS TO: help all staff at Majid Al Futtaim Properties understand
More informationSustainability report 2017 BB Electronics A/S
Sustainability report 2017 BB Electronics A/S Table of Contents I. Introduction 2 II. BB Electronics in brief 3 III. BB Electronics contribution to sustainability 4 Our role 4 Our policy 4 Our focus 5
More informationSustainability report 2016 BB Electronics A/S
Sustainability report 2016 BB Electronics A/S Table of Contents I. Introduction 2 II. BB Electronics in brief 3 III. BB Electronics contribution to sustainability 4 Our role 4 Our policy 4 Our focus 5
More informationInnovation. Value. Results.
Innovation. Value. Results. Vantage Integrated Services is a specialised integrated service provider that seeks to deliver innovative service delivery, value for money and result driven solutions for our
More informationCOP 2015 Communication Of Progress UN Global Compact
COP 2015 Communication Of Progress UN Global Compact SECTION I: ENTERTAINMENT SOLUTIONS Sustainability Information (additional information to the D&B ES Annual Report 2015) ENTERTAINMENT SOLUTIONS has
More informationInstitutional Plan December 2017, version V1.0
2018-2023, version V1.0 Introduction and background Why an institutional plan? The institutional plan gives us direction for the next 5 years - It is inspiring for employees and students; - The plan gives
More informationSUPPLIER CODE OF CONDUCT PKN ORLEN
SUPPLIER CODE OF CONDUCT PKN ORLEN INTRODUCTION PKN ORLEN is a leading company in the fuel and energy sector belonging to a group of the largest companies in Poland and the most precious Polish brands.
More informationYour Smart Consultant Customer Service, Call Center Hub Fleet Management, Project Management, Managed Services
Your Smart Consultant Customer Service, Call Center Hub Fleet Management, Project Management, Managed Services TABLE OF CONTENTS 1. City Services Consultancy LLC (CSC)... 3 1.1. Our Company:... 3 1.2.
More informationUnited Nations. Global Compact COMMUNICATION ON PROGRESS 2018
United Nations Global Compact COMMUNICATION ON PROGRESS 2018 TABLE OF CONTENTS 03 STATEMENT OF CONTINUED SUPPORT 04 KEY TARGETS FOR 2017 06 COMPANY VALUES 07 HUMAN RIGHTS 10 LABOUR 12 ENVIRONMENT 14 ANTI-CORRUPTION
More informationVISION UNITING UNRIVALLED TECHNOLOGY & SERVICE MISSION
VISION Differentiating ourselves by providing solutions through better understanding of customer needs. MISSION To continually enhance accessibility to market opportunities by establishing and building
More information10/15/2012. A brief introduction to KPMG s CSR values. CSR has evolved to encompass the entire corporation. Client acceptance procedures.
KPMG China A brief introduction to KPMG s CSR values Community Business CSR Lecture Series 10 October 2012 Corporate Social Responsibility 1 CSR has evolved to encompass the entire corporation Employer
More informationUN GLOBAL COMPACT COMMUNICATION ON PROGRESS 2014
UN GLOBAL COMPACT ON PROGRESS 2014 CONTENTS Introduction 2 About Metz A/S 3 Metz approach to CSR 4 CSR Activities 5 UN Global Compact and ISO 26000 Analysis 5 Responsible Supply Chain Management 5 Our
More informationAsset Integrity Management in Oil & Gas Industries
An Intensive 5 Day Training Course Asset Integrity Management in Oil & Gas Industries Aligning Assets Management Strategies with Corporate Objectives 24-28 Mar 2019, Dubai 23-27 Sep 2019, Houston TX 26-JUL-18
More informationDepartment Business Plan. Human Resources
2015-18 Department Business Plan Human Resources Updated June 2016 Key to my role as Director of Human Resources (HR) is to help create a positive and safe work environment that attracts talent and inspires
More informationSustainability Report 2016 EXECUTIVE SUMMARY
Sustainability Report 2016 EXECUTIVE SUMMARY LETTER FROM THE CHAIRMAN José Manuel Entrecanales ACCIONA Chairman Dear friends, We in ACCIONA began 2016 with the launch of our new Sustainability Master Plan
More informationImproving Lives and Championing Change. Faye Shaw MD Citizen Services. Our Vision. Executing Brilliantly. A Place People are Proud to work
Simply click below to explore: Welcome to your new 2017 2021 Strategic Plan for Citizen Services. This interactive PDF is designed to give you a quick tour of our collective aims and objectives. Click
More informationXtraNet Technologies Private Limited
XtraNet Technologies Private Limited CMMi Level 3 Certified ISO 9001:2015 Certified ISO/IEC 27001:2013 Certified ISO/IEC 20000-1:2011 Certified Corporate Profile January, 2019 About Us Who We Are What
More informationA DEFINITIVE GUIDE TO OUTSOURCING VOLUME 3: TOTAL TALENT ACQUISITION (TTA)
A DEFINITIVE GUIDE TO OUTSOURCING VOLUME 3: TOTAL TALENT ACQUISITION (TTA) Welcome 2 Introduction INTRODUCTION In this short, three-volume series we re going to help you decide which model of outsourced
More informationIMPACT DMC - INFO KIT
IMPACT DMC - INFO KIT Company name: IMPACT Event & Destination Management Company founded: 2011 Address: Armada 2, Cluster P, Jumeirah Lakes Towers P.O. Box 487930 Dubai, United Arab Emirates Alberto G.
More informationCORPORATE SOCIAL RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY Sustainability and Environmental Policies and Performance The Company is committed to incorporating sustainability initiatives into the operations and management of its
More informationSupplier Guide Book. Collaborate, perform, grow together
Supplier Guide Book Collaborate, perform, grow together Message from our Chief Purchasing Officer Dear Supplier, DK Singh CPO Schneider Electric We are pleased to publish the Schneider Electric Supplier
More informationCorporate Social Responsibility Policy. Allfunds
Corporate Social Responsibility Policy Allfunds Introduction Considering that Allfunds first social responsibility is to generate value in a profitable and sustainable way in the long term, and that we
More informationCompany Presentation. Enics Group 2016
Company Presentation EMS* partner of choice for industrial electronics (IE) Almost 50 years of experience in IE World s leading 100%-focused IE EMS, one of the largest in the global IE EMS scene Financially
More informationOUR VALUES AND ETHICAL PRINCIPLES OUR VALUES
OUR VALUES AND ETHICAL PRINCIPLES OUR VALUES Our values are embedded in L Oréal s genetic code. They continue to this day to express themselves in the daily actions of all our teams across the globe. Here
More informationPlanon Corporate Profile. Integrated software solutions to streamline all business processes around buildings, people and workplaces
Planon Corporate Profile Integrated software solutions to streamline all business processes around buildings, people and workplaces An innovative global leader with over thirty years of IWMS experience
More informationJob Description for EIT Health Spain Communications Lead
Job Description for EIT Health Spain Communications Lead About EIT Health EIT Health is a network of best-in-class health innovators backed by the EU. We collaborate across borders to deliver new solutions
More informationSOCIAL RESPONSIBILITY: ENHANCING HEALTH, SAFETY AND WELLBEING IN ORGANIZATIONS
Middle East Annual Conference 2014 DUBAI UNITED ARAB EMIRATES SOCIAL RESPONSIBILITY: ENHANCING HEALTH, SAFETY AND WELLBEING IN ORGANIZATIONS Hesham Alawi Abdulla Senior Safety Coordinator Aluminium Bahrain
More informationTHE 10-DAY QUALITY ASSURANCE AND CONCEPTS OF ISO STANDARDISATION PROGRAMME
ISO 9001:2015 Certified ISO 29990:2010 Certified ISO 29990 09-MAY-18 THE 10-DAY QUALITY ASSURANCE AND CONCEPTS OF ISO STANDARDISATION PROGRAMME 03-14 Dec 2018, London EuroMaTech is proud to be associated
More informationGLOBAL ENERGY STRATEGY
GLOBAL ENERGY STRATEGY ++++++ Guidelines and actions to promote sustainable energy practices throughout the Inditex value chain VERSION 2.0 2015 1 +++ GLOBAL VIEW Energy is a critical component of the
More informationCORPORATE PROFILE Expert Solutions, Outstanding Results.
www.xpertsgroup.com CORPORATE PROFILE Expert Solutions, Outstanding Results. CONTENT Chairman Message 06 We Know Passion More 08 Excellence is Expert s Promise 09 We Know Professionalism More 10 Experts
More informationICA: Strategic Direction
ICA: Strategic Direction 2008 2018 Introduction The purpose of this document is to provide a clear statement of why ICA has chosen this strategic direction and what it wishes to achieve over the next ten
More informationThe Atlas Copco Group BUSINESS CODE OF PRACTICE
The Atlas Copco Group BUSINESS CODE OF PRACTICE Contents The Atlas Copco Group 1 First in Mind First in Choice 2 Core values 3 Relationships 4 Society and the environment 5 Employees 6 Customers 7 Business
More informationALSTOM s EXPERIENCE IN HIGH SPEED RAIL SERVICES Leopoldo Maestu. 21June 2006
ALSTOM s EXPERIENCE IN HIGH SPEED RAIL SERVICES Leopoldo Maestu 21June 2006 HST Comprehensive maintenance High Speed Train Services evolution Why outsourcing High Speed Train Services Comprehensive maintenance
More informationHead of International Communications
Head of International Communications Department: Responsible to: Location: Contract length: Communications Director of Communications Glasgow, Scotland Permanent Our vision That every child receives one
More informationAbout our founding pillars
12 BUILDING THE FUTURE Strategic vision About our founding pillars Objectives Creating value Supported by our original values, at Coca-Cola Iberian Partners we focus on creating economic and social value
More informationWorkplace Futures. TFM Paul Worland
Workplace Futures TFM Paul Worland Total Facilities Management TFM? TFM - What is it Total Facilities Management Everything? All? Management or doing? What it could be: Total All services that are deemed
More informationCompany Presentation. Enics Group 2018
Company Presentation EMS partner of choice for industrial electronics Almost 50 years of experience in IE One of the largest in the global Industrial Electronics EMS scene Financially solid and profitable
More informationReport on The BANK of Greenland s CSR in 2012 Pakkussineq
Report on The BANK of Greenland s CSR in 2012 Pakkussineq 1 Content 1. Policies and strategies for CSR... 3 Future Policies and Strategies for The BANK of Greenland s CSR... 4 2. Activities and objectives
More informationA GUIDE TO OUR REAL ESTATE SERVICES
A GUIDE TO OUR REAL ESTATE SERVICES TRUSTED ADVICE Cluttons has a strong reputation in the Middle East and is the name banks and investors trust to provide accurate valuations on over 8.2bn of residential
More informationThe Smurfit Kappa vision on sustainability
The Smurfit Kappa vision on sustainability A Message from Gary McGann, Group Chief Executive Officer Care for the environment and for the communities in which we have the privilege to operate, has always
More informationZamudio, 26th July Dear Sir or Madam,
Zamudio, 26th July 2011 Dear Sir or Madam, For the fifth consecutive year I am pleased to present to you the 2010 progress report, which reflects our strong commitment to the support and promotion of the
More informationLEAD GENERATION CALL CENTRE REPRESENTATIVES
+27 (21) 021 0617 +27 (86) 219 4767 sales@innova-communications.com www.innova-communications.com LEAD GENERATION CALL CENTRE REPRESENTATIVES Appointment services for Financial Consultants and Sales demanding
More informationHypoport AG non-financial report for 2017
Hypoport AG non-financial report for 2017 Berlin, 31 December 2017 Contents Contents Information about the report s content and framework 5 Business model 6 Services and suppliers 6 Treatment of employees
More informationBuilding Relationships for Optimal Performance
Building Relationships for Optimal Performance International Solutions for your Local Needs Local Solutions for your International Needs Athens Nicosia Dubai Abu Dhabi Lagos Manama WHO WE ARE Since 2005
More informationOutsourcing Procurement Services Deliver Higher Performance at a Lower Cost
Outsourcing Procurement Services Deliver Higher Performance at a Lower Cost As the hospitality industry looks to generate more operational efficiencies while maintaining brand diversity, a paradigm shift
More informationCommitted to Consulting Excellence
www.pwc.co.uk/consulting Committed to Consulting Excellence MCA Annual Declaration February 2017 Consulting Excellence Our annual declaration Our goal is to always be the leading firm in the eyes of our
More informationCORPORATE SOCIAL RESPONSIBILITY POLICY
東亞銀行有限公司 (Incorporated in Hong Kong with limited liability in 1981) (Stock Code: 23) CORPORATE SOCIAL RESPONSIBILITY POLICY (reviewed and approved on 30 th November, 2017) 1. Introduction 1.1 The Bank
More informationhf-tiretechgroup.com
Curing Presses Integration of Engineering, Production & Services hf-tiretechgroup.com Contact Details: HF TireTech Group Harburg-Freudenberger Maschinenbau GmbH Seevestrasse 1 21079 Hamburg, Germany PO
More informationLEADERSHIP PREVENTION MANAGEMENT AT HENKEL IBERICA
LEADERSHIP PREVENTION MANAGEMENT AT HENKEL IBERICA 1. Organisations involved HENKEL IBÉRICA 2. Description of the case 2.1. Introduction Henkel is a German company with one of the widest international
More informationYes... you have come to the right place! Not to an anonymous
involved 2-3 introduction Involved in ideas Yes... you have come to the right place! Not to an anonymous valve manufacturer, but to Belven! Your proactive partner in industrial valve technology. Interactive
More informationA joint venture between SmartCity and the Government of Malta
A joint venture between SmartCity and the Government of Malta The Vision In just a few short years, knowledge-driven economies have grown exponentially around the world. They continue to fuel the future
More informationHOUSE OF FRASER MODERN SLAVERY STATEMENT FOR FINANCIAL YEAR ENDING 31 JANUARY Introduction
HOUSE OF FRASER MODERN SLAVERY STATEMENT FOR FINANCIAL YEAR ENDING 31 JANUARY 2017 1 Introduction 1.1 The UK Modern Slavery Act 2015 ( Modern Slavery Act ) requires organisations who carry on a business
More informationEXPERTS IN DELIVERING WORLD CLASS PEOPLE SOLUTIONS
LONDON MANCHESTER www.templemarsh.com EXPERTS IN DELIVERING WORLD CLASS PEOPLE SOLUTIONS Experts in delivering world class senior sales recruitment solutions At Temple Marsh, we believe in putting our
More informationPublic Services, Co-operatives and Mutuals. Best practice guidance
Public Services, Co-operatives and Mutuals Best practice guidance 1 t Contents 1. Introduction 3 2. Context 4 3. Workforce engagement and consultation 5 4. Governance 6 5. Commissioning of services 7 6.
More informationAvailable Vacancies Oct. 25, 2016
953 - Logistics Internship Barcelona, Spain Business Administration, Logistics and Management Company description: Our collaborator is an E-commerce company with offices located in Llinars del Vallés,
More informationUN GLOBAL COMPACT COMMUNICATION ON PROGRESS
UN GLOBAL COMPACT COMMUNICATION ON PROGRESS PP-PFE-AUT-0093/07 016 Chris Saupper/maupi PFIZER CORPORATION AUSTRIA UN Global Compact Communication on Progress 015 Company name Pfizer Corporation Austria
More informationMaking tomorrow a better place
Making tomorrow a better place is one of the UK s leading integrated support services companies, with extensive construction capabilities, a substantial portfolio of Public Private Partnership projects
More information2.1. With our quality policy, we cover the entire value chain of RMB, from product purchasing through to delivery to our buyers.
Quality Policy THE PRINCIPLES UNDERLYING OUR QUALITY POLICY We give our customers and the end consumers of our products guarantees concerning the defined quality of those products and ensure that the products
More informationCSR at Anritsu. CSR Management. Basic Concept. Promoting Global CSR Activities Based on Business Strategies
CSR Management Basic Concept Under its company philosophy of Sincerity, Harmony and Enthusiasm, implements corporate social responsibility throughout its business operations from economic, social and environmental
More informationSustainability Report
Sustainability Report - 2017 1 Table of Contents 1 About this Report 8 2 3 4 5 6 > About this Report > Key Highlights > Message from the Chairman > Message from the CEO About Emirates NBD Group > Overview
More informationFife Cultural Trust PEOPLE STRATEGY Foreword by the Chief Executive. Our Fife Cultural Trust (FCT)
Fife Cultural Trust PEOPLE STRATEGY 2014-2017 People are FCT s greatest and most important asset. Our job is to ensure that Fife is a culturally vibrant and rewarding place to live, work study and visit.
More informationindex About us 02 Our history 03 The value of people 04 Where we are 05 Grupo Adagio in figures 05 Divisions 06 Adagio Distribución 07
index About us 02 Our history 03 The value of people 04 Where we are 05 Grupo Adagio in figures 05 Divisions 06 Adagio Distribución 07 UME unión musical 10 Music Gallery 11 Key Accounts 12 02 About us
More informationRADIX SOLUTIONS CORPORATE PROFILE
RADIX SOLUTIONS CORPORATE PROFILE... connecting your vision and strategy to achievable objectives www.radixsolutions.co.za ACCELERATE YOUR BUSINESS RADIX SOLUTIONS CORPORATE PROFILE 2 TRANSPARENCY Message
More informationAbout TCI. we are recognized and accredited by major national and international organizations.
About TCI The Certificate International is a global leader in Testing, Inspection and Certification, delivering high quality services to help clients meet the growing challenges of quality, safety, environmental
More informationPRESS KIT. FY17 data (31 January 2018)
PRESS KIT FY17 data (31 January 2018) COMPANY PROFILE Inditex is one of the largest fashion distribution groups worldwide. It has 7,475 stores in 96 markets and 47 online markets. It has 8 commercial formats:
More informationCorporate Social Responsibility (CSR) SHORT COURSES FOR PROFESSIONALS
Corporate Social Responsibility (CSR) SHORT COURSES FOR PROFESSIONALS Corporate Social Responsibility (CSR) Course overview Corporate Responsibility is a one-day intermediate intermediate-level training
More informationEVOLUTION OF THE LABOUR MARKET WORKFORCE AND DIVERSITY TRAINING VOLUNTARY WORK ENVIRONMENT
CSR INDICATORS WITH THE PUBLICATION OF ITS FIRST CSR REPORT, GI GROUP WILL PRESENT TO ALL ITS STAKEHOLDERS THE PLAN FOR THE CREATION OF ITS OWN CSR INTERNATIONAL SYSTEM. 72 In this chapter the main indicators
More informationCorporate Responsibility Policy
Generator & Switchgear Services Generator & Switchgear Services Policy For further information please contact: sales@burtonwoodgroup.com Burtonwood Generator & Switchgear Services Ltd Unit 2, St Michaels
More informationSonae Sierra s Ergonomics Programme:
Sonae Sierra s Ergonomics Programme: Engaging our staff to reduce ergonomic risks Sonae Sierra We are committed to the safety and health of our employees and strive to foster a culture of safe behaviour.
More informationMaersk Global Labour Relations Framework
Page 1 of 16 Maersk Global Labour Relations Framework Introduction page 2 Compliance page 2 Four pillars for Global Labour Relations: 1. Global Labour Relations Vision & Strategy page 4 2. Maersk COMMIT
More informationStrategic Partnerships Manager - Corporate Recruitment Pack
Strategic Partnerships Manager - Corporate Recruitment Pack Message from the Head of Fundraising and Communications Dear Candidate Thank you for your interest in the role of Strategic Partnerships Manager
More informationCSR Policy. Godrej & Boyce Mfg. Co. Ltd
CSR Policy Godrej & Boyce Mfg. Co. Ltd Contents 1. Preamble... 2 2. Purpose... 2 3. Policy Statement... 3 4. Scope of CSR activities in the Company... 3 4.1. Normal Course of Business... 3 5. Good & Green
More informationCORPORATE SOCIAL RESPONSIBILITY REPORT TELEPIZZA GROUP
CORPORATE SOCIAL RESPONSIBILITY REPORT TELEPIZZA GROUP May 2017 Index 1. Introduction and designation of responsibilities 2. Recommendations from the Good Governance Code of Listed Companies 2.1. Supervision
More informationThe Umicore Way is supplemented by detailed company codes including the Code of Conduct and the Corporate Governance Charter.
The Umicore Way The Umicore Way is the cornerstone of everything we do at Umicore. Our strategy Vision 2015 sets out our business goals and growth ambitions for the coming years, as well as our sustainable
More informationSUSTAINABILITY STRATEGY
SUSTAINABILITY STRATEGY 2015-2018 For the benefit of Greenland and Royal Greenland www.royalgreenland.com Introduction - Balanced growth for Royal Greenland Royal Greenland has been working with corporate
More informationcorporate social responsibility commitment
corporate social responsibility commitment doing our b t corporate social responsibility commitment As a long-established, family-owned retailer, Wilkinsons success has come from caring passionately about
More informationEnd-to-end Solutions for the Digital User
End-to-end Solutions for the Digital User ABOUT THE GETRONICS FAMILY The Getronics family is an ICT Services group consisting of the Getronics and Connectis brands and is owned by the AURELIUS Group, a
More informationEnd-to-end Solutions for the Digital User
End-to-end Solutions for the Digital User ABOUT THE GETRONICS FAMILY The Getronics family is an ICT Services group consisting of the Getronics and Connectis brands and is owned by the AURELIUS Group, a
More informationshelving because the space leads the strategy for the best order service quality safety engineering technology
because the space leads the strategy for the best order shelving service quality safety engineering M. Sanluce, S.A. - Factory Avda. de la Minería, 1 - Pol. Bankunión 2-33211 Gijón (Asturias) - Tel. (+34)
More information