Governance Practices Checklist A Guide for Assessing the Value of governwelltm for your Board
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1 Governance Practices Checklist A Guide for Assessing the Value of governwelltm for your
2 About includes 11 modules that provide you with everything needed to advance the board s knowledge, skills, structure, practices and capacity for success in this transforming and increasingly changing environment. All materials are customizable, and easy to adapt to meet your organization s unique needs. learnwell - Equip your board to be a knowledge asset. guidewell - Set standards that will help prevent problems and manage risk exposure. retreatwell - Make the most of high-value time spent in retreats. affiliatewell - Assess the wisdom of strategic affiliation. recruitwell - Align board experience, expertise and diversity with your leadership needs taskwell - Empower greater governance effectiveness. leadwell - Plan ahead for smooth leadership transitions measurewell - Measuring your organization s performance is essential to success. orientwell - Build a strong foundation for new trustee success. assesswell - Discover your board s governance gaps and drive governance gain. comparewell - Hospital boards to not become excellent by chance. Using this Document Review the list of tools and resources included in on the following pages, and identify where your board needs help by checking each relevant box. More information about and its contents is available at 2
3 Where Does Need Help? Governance Knowledge-Building (LearnWell) Recorded governance education programs on-demand, or for quick use or formatted in Microsoft PowerPoint with presentation points for customization according to your needs The board s fiduciary responsibility Mission, values and vision Strategic planning /CEO relationships Governance practices and performance assessment Quality and patient safety Becoming a community-centered board Governance never events Improving governance performance Leadership habits of highly effective governing boards White papers on over 75 topics, including categories such as room basics General governance improvement Current health care trends and issues Quality and patient safety /CEO relationships Community connections 3 Critical Questions boards need to be able to answer, including: What is the board s fiduciary duty? What is the difference between the hospital s mission, values and vision? How does the board ensure that quality is truly job one? How does the board ensure the right issues are discussed? How does the board ensure strong and effective executive leadership? planning for the future? How can the board be visionary in an era of uncertainty? How to hold the board accountable What s the board s role in building trust and community connections? How does the board ensure strong partnerships with the medical staff? How should the board gauge the hospital s financial performance? What does it mean to be an effective advocate for your hospital? How does the board ensure successful leadership for tomorrow? How does the board ensure growth in leadership knowledge? How does the board keep conflict out of the boardroom? What are the most prominent health needs in your community? ensuring the best care for all? What is community benefit, and what s the board s role? What is population health? a positive workplace culture? What is the board s accountability for the organizational structure? What should the board know about new payment structures?
4 Where Does Need Help? Trustee Succession Planning (RecruitWell) Overview of the governance succession planning process Sample trustee candidate profile Sample trustee application and candidate assessment form Sample governance skills and experience matrix Sample board member job description Sample board chair job description Trustee Orientation Materials (OrientWell) Comprehensive governance manual, including trustee roles and responsibilities, governance accountabilities, health care trends, and other relevant information for building high-performance governance CEO Succession Planning (LeadWell) Overview of the CEO succession planning process Sample CEO job description Sample CEO candidate profile and CEO interview and assessment form CEO onboarding strategies Map of respective board and management responsibilities Governance Practices and Performance Assessment (AssessWell) Easy-to-use board assessment tool including criteria for the board to consider in the areas the board should evaluate its performance Sample correspondence to communicate the process Sample assessment criteria for governing board committees Sample peer assessment criteria Examples of completed report formats Sample press release to communicate results and next steps Ways to use the results to plan for governance improvement Governance Best Practices (CompareWell) Comparison of your board structure, composition and performance to boards across the U.S. Governance Report Card (MeasureWell) Customizable scorecard with a comprehensive range of suggested performance indicators for the board to review (such as quality and patient safety, patient satisfaction, financial indicators, etc.) Retreat Materials (RetreatWell) Sample pre-retreat survey to prepare board and leadership thinking Sample retreat break-out group questions Sample retreat planner Sample retreat agenda Sample retreat evaluation form 4
5 Where Does Need Help? Governance Policies and Procedures (GuideWell) Sample policies and procedures, including Form 990-related policies meeting documentation Charity Care Conflict of interest Debt collection Document retention and destruction Executive compensation Expenses and reimbursement Form 990 review Gift acceptance Joint venture Public disclosure Whistleblower protections education meeting conduct and role of board committees CEO expectations and performance Complaints review and disruptive behavior in the workplace Donor recognition Investments Organizational communication Safe hospital environment Selection of external auditors Committee Charters (TaskWell) Sample committee charters for committees, including Executive committee Strategic planning committee Finance committee Governance committee Quality committee Compensation committee Audit committee Community relations committee Ethics committee Affiliation and Partnership Materials (AffiliateWell) Sample strategic affiliation planner, outlining potential alternatives and steps Sample surveys of the board, medical staff, employees and community Sample affiliation request for proposal (RFP) SW Boones Bend Rd., Wilsonville, OR
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