Leading Information Governance for Healthcare. Content Provided by the CSA Excellence Presentation Series

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1 Leading Information Governance for Healthcare Content Provided by the CSA Excellence Presentation Series

2 AHIMA Strategic Initiatives Information Governance Informatics Public Good Innovation Leadership

3 AHIMA: Leading Information Governance for Healthcare Why is Information Governance (IG) important? Why is IG needed for Healthcare? What is IG? Review and understand the direction of AHIMA s IG Work

4 Why IG? Disruptive Technology Rate of adoption and volume of electronic systems Rate of growth, types and volume of devices Lack of agreed upon rules/standards State of interoperability

5 TRUST: The Reason for IG in Healthcare Safe Use of Health IT Right Patient Right Information Quality Care - Lower Costs Reduced Information Risk Reliable Performance Measures Proof of the Value of Care Purchased Trust in Exchange Partners Reliable Analytics Decision Support A Learning Health System Appropriate and Ethical Use of Information A State of Interoperability Research Population Health

6 AHIMA: Leading Information Governance for Healthcare Organizations across multiple industries recognize the need to value and control their information, and nowhere does this make more sense than in healthcare. Control requires governance. Governance requires the adoption and ingraining of principles, a framework, rules and managed processes.

7 IG s Dual Purpose: Stewardship for compliance and risk management Enhanced ability to leverage information to achieve organization s goals

8 AHIMA s Definition of Information Governance An organization-wide framework for managing information throughout its lifecycle and supporting the organization s strategy, operations, regulatory, legal, risk, and environmental requirements

9 An Information Governance Framework Addresses: Who is accountable for what How information strategy aligns with the organization s goals How information is valued for preservation/retention/managing associated costs Roles, policies Standards (data and information mgt) Metrics

10 IG: Different than IM Strategic Applies to all types of information, not just clinical Breaks down the silos that prevent consistency and standardization of uses, policies and processes across the departments and business units of the organization and even outside of its walls

11 IG for Healthcare IG is not JUST needed in hospitals.but in all types of delivery settings, and across the healthcare ecosystem.. Wherever information is exchanged, used, administered, analyzed, released, stored, archived or deleted/destroyed, it must be governed. IG is NOT an IT project it is not a project at all but an ingraining of principles, a framework, rules and processes for managing and controlling information across the organization.

12 Information Governance- Healthcare There must be acceptance that information is a mission-critical asset to be controlled throughout its lifecycle. Data and information regardless of medium must be included All information must be governed.ig in healthcare cannot be limited to health information Data and information supporting the business of the entire organization must be governed.

13 AHIMA: Leading Information Governance for Healthcare Establishing an expert advisory panel Conducting surveys on IG in healthcare Publishing white papers on IG Develop principles for IG in healthcare Developing a maturity model and selfassessment tools Developing, refining and providing resources to operationalize IG Providing references, webinars and forums to raise awareness of IG

14 AHIMA - Leading the Way in Healthcare IG 2017 Refine IGHealthRate Grow Toolkit Pilot Learnings 2013 IG Survey-State of IG IG Principles for HealthCare Strategic Initiative: Driving the Adoption of IG in Healthcare 2016 IG Adoption Model IG Survey-Readiness IG Pilots Launch AHIMA IG Toolkit IG Solutions Launch: IGPulseRate, IG Advisors IGIQ Refine IGPulseRate IG Pilots, Grow Toolkit Share Learnings Launch IGHealthRate

15 AHIMA: Leading Information Governance for Healthcare Principles IGPHC Accountability Transparency ADAPTED FOR HEALTHCARE Integrity Protection Compliance Availability Retention Disposition Attribution ARMA International. GARP arma.org

16 AHIMA IG Adoption Model TM Five-level model Defines characteristics of governance practices at advancing levels of maturity Rooted in IG best practices, standards and requirements Introduces constructs of IG organizational competencies that are enumerated by performance-driven markers

17 AHIMA IG Adoption Model TM Broad use of the Adoption Model will enable: A recognized scoring mechanism for IG adoption levels Peer group benchmarking An indication of trustworthiness of an organization s information An indication of partnerships desirability for accountable care, preferred provider networks, and information exchange participation

18 AHIMA s IG Adoption Model Principles: Accountability Transparency Integrity Protection Compliance Availability Retention Disposition IG Organizational Competencies: Strategic Alignment Organizational Structure Awareness & Adherence IG Performance Management Regulatory & Legal Response Standard Operating Policies Data Governance Trustworthiness Security & Privacy Lifecycle Management

19 IG Adoption Model Within each of the 10 competencies are specific performance markers Each performance marker is described at each level Organizations can then assess and score by marker, by competency and overall

20 IG Adoption Model Subscription-based solution. Detailed self-scoring of IG maturity. Uses a 5-Level, 5-point scoring system based on maturity markers across 10 IG Organizational Competencies (IGOC). Yields maturity scores in the aggregate and by competency. Multiple views of maturity levels based on organizational needs. Industry peer group benchmarking from granular to aggregate levels. Integrates guidance and coaching based on levels attained. Enables the organization to establish a path for achieving maturity goals.

21 AHIMA: Leading Information Governance for Healthcare The time has come for healthcare to adopt governance of information. Trust in health information depends on it.

22 Leading Information Governance for Healthcare The Time is NOW! Sharpen your leadership skills Build relationships Communicate/collaborate with others about IG benefits Learn all you can about IG AHIMA s IG Page governance or IGIQ.com #IGNow

23 Online Toolkit Initial Content: Charters Org Charts Sample Plans Role Definitions Practice Guidelines Sample Procedures Articles Case Studies Tools for: ROI, Classification, Valuation, Defining Data & Info Uses

24 AHIMA S IG INITIATIVES WHAT S NEXT? Webinars Boot camps Leadership Forums Summits Journal articles and practice briefs

25 Questions

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