Developing a Pipeline Supervisory Control Center

Size: px
Start display at page:

Download "Developing a Pipeline Supervisory Control Center"

Transcription

1 Developing a Pipeline Supervisory Control Center API PUBLICATION 1113 THIRD EDITION, FEBRUARY 2000

2

3 Developing a Pipeline Supervisory Control Center Downstream Segment API PUBLICATION 1113 THIRD EDITION, FEBRUARY 2000

4 SPECIAL NOTES API publications necessarily address problems of a general nature. With respect to particular circumstances, local, state, and federal laws and regulations should be reviewed. API is not undertaking to meet the duties of employers, manufacturers, or suppliers to warn and properly train and equip their employees, and others exposed, concerning health and safety risks and precautions, nor undertaking their obligations under local, state, or federal laws. Information concerning safety and health risks and proper precautions with respect to particular materials and conditions should be obtained from the employer, the manufacturer or supplier of that material, or the material safety data sheet. Nothing contained in any API publication is to be construed as granting any right, by implication or otherwise, for the manufacture, sale, or use of any method, apparatus, or product covered by letters patent. Neither should anything contained in the publication be construed as insuring anyone against liability for infringement of letters patent. Generally, API standards are reviewed and revised, reaffirmed, or withdrawn at least every five years. Sometimes a one-time extension of up to two years will be added to this review cycle. This publication will no longer be in effect five years after its publication date as an operative API standard or, where an extension has been granted, upon republication. Status of the publication can be ascertained from the API Downstream Segment [telephone (202) ]. A catalog of API publications and materials is published annually and updated quarterly by API, 1220 L Street, N.W., Washington, D.C This document was produced under API standardization procedures that ensure appropriate notification and participation in the developmental process and is designated as an API standard. Questions concerning the interpretation of the content of this standard or comments and questions concerning the procedures under which this standard was developed should be directed in writing to the general manager of the Downstream Segment, American Petroleum Institute, 1220 L Street, N.W., Washington, D.C Requests for permission to reproduce or translate all or any part of the material published herein should also be addressed to the general manager. API standards are published to facilitate the broad availability of proven, sound engineering and operating practices. These standards are not intended to obviate the need for applying sound engineering judgment regarding when and where these standards should be utilized. The formulation and publication of API standards is not intended in any way to inhibit anyone from using any other practices. Any manufacturer marking equipment or materials in conformance with the marking requirements of an API standard is solely responsible for complying with all the applicable requirements of that standard. API does not represent, warrant, or guarantee that such products do in fact conform to the applicable API standard. All rights reserved. No part of this work may be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from the publisher. Contact the Publisher, API Publishing Services, 1220 L Street, N.W., Washington, D.C Copyright 2000 American Petroleum Institute

5 FOREWORD This publication was created to assist anyone responsible for developing or revamping a pipeline supervisory control center. This publication presents lists of general considerations appropriate for designing a center. The lists are not all-inclusive but should help stimulate further, detailed analyses. API publications may be used by anyone desiring to do so. Every effort has been made by the Institute to assure the accuracy and reliability of the data contained in them; however, the Institute makes no representation, warranty, or guarantee in connection with this publication and hereby expressly disclaims any liability or responsibility for loss or damage resulting from its use or for the violation of any federal, state, or municipal regulation with which this publication may conflict. Suggested revisions are invited and should be submitted to the general manager of the Downstream Segment, American Petroleum Institute, 1220 L Street, N.W., Washington, D.C iii

6

7 CONTENTS Page SECTION 1 GENERAL SECTION 2 DEVELOPING SYSTEM ARCHITECTURE SECTION 3 DEVELOPING SYSTEM RELIABILITY SECTION 4 DEVELOPING SECURITY AND DISASTER RECOVERY CAPABILITY SECTION 5 DEVELOPING THE CONTROL ROOM DESIGN SECTION 6 DEVELOPING THE HUMAN-MACHINE INTERFACE SECTION 7 DEVELOPING THE DATA-RECORDING SYSTEM v

8

9 Developing a Pipeline Supervisory Control Center SECTION 1 GENERAL 1.1 SCOPE A pipeline supervisory control center is a center for monitoring and controlling a pipeline system. This publication presents six lists of general considerations appropriate for developing or revamping a pipeline supervisory control center. The lists are not all-inclusive but should help stimulate further, detailed analyses. Although the items in each list need not be considered in numerical order, the lists themselves should be considered in the order in which they are presented. 1.2 DEFINITION OF TERMS Some of the terms used in this publication are defined in through check-back routine: A routine that displays on the CRT the command to be executed and then allows the controller to either remove the command or confirm it CRT: A cathode ray tube or flat panel display EDI: An electric data interchange fail-over: A transfer of control from a failed system to its backup LED: A light-emitting diode HMI: A human-machine interface open system: A system based on vendor-independent hardware and operating system software PLC: A programmable logic controller RTU: A remote terminal unit SCADA: Supervisory control and data acquisition UPS: An uninterruptible power supply The terms dispatcher, operator, and controller all refer to the individual who is responsible for supervisory control of the pipeline. The term controller will be used in this document. 1

10 2 API PUBLICATION 1113 SECTION 2 DEVELOPING SYSTEM ARCHITECTURE No. Item Notes 1 Decide whether to install a centralized system or a decentralized system. 2 Decide whether to use a single computer system or a distributed computer system. 3 Decide whether to use a hot standby configuration. 4 Determine which computer operating systems are acceptable. 5 Consider using a historical database system that is compatible with the corporate database system. 6 Consider whether to use smart field devices such as microprocessor-based RTUs, flow computers, PLCs, and smart instrumentation devices. 7 Consider whether each data user will communicate directly with the field device or will data users access field data through the SCADA system. 8 Determine which if any functions should be distributed to the field to best allow for speed, accuracy, and future expansion. 9 Determine data-transmission protocol and determine whether standard protocols between various computers, remote terminal units, and programmable logic controllers will be enforced. Consider the option of using a publish/subscribe approach to facilitate data sharing. Publish/subscribe is a technique in which all processes and devices that supply data publish it to the network, and components which require data subscribe to it, with the actual supply of the data managed by a broker. 10 Determine whether remote communication will be by means of satellite or by terrestrial means, such as leased lines, microwave, and spread spectrum or high-frequency radio. Determine whether the appropriate means of backup remote communication will include satellite, terrestrial means, or both. 11 Consider using an EDI to link with external information systems. 12 Consider data integration with management information systems and power optimization systems. 13 Consider capabilities for on-line training, testing, and maintenance. 14 Consider the software structure or architecture and the ease with which future features and functionality could be added to it. 15 Consider using open systems technology to support portability to other platforms. 16 Consider data integration with leak-detection and batch-tracking systems. 17 Consider capabilities for remote or dial-in maintenance.

11 DEVELOPING A PIPELINE SUPERVISORY CONTROL CENTER 3 SECTION 3 DEVELOPING SYSTEM RELIABILITY No. Item Notes 1 Consider using a redundant system, in either a hot backup configuration or a cold backup configuration, in case of a computer failure. 2 Consider using the further redundancy of a third computer system located at a different site to mitigate threatening circumstances, such as a disaster, a fire, and threatening weather. Determine the maximum acceptable delay to activate the third system (i.e., travel, system start-up). 3 Decide the maximum acceptable delay, in case of a failure, before a redundant computer or communications link is available. 4 Determine whether technicians are available for manual fail-over in case there is no automatic fail-over. Determine if controllers can perform this function. 5 Consider the impact of changes to system logic caused by technicians through remote access means. Limit remote access, provide additional levels of security, and record audit trails for all changes as necessary. 6 Consider using modems with diagnostic capabilities and data reliability checks on your system s communications. 7 Decide what the maximum time should be between when an event occurs in the field and when the system notifies the controller of the event, and determine whether all events should be treated in the same way. 8 Decide what the maximum time should be between when a command is issued and when it s received in the field. 9 Determine the accuracy, in terms of percent, of the analog readings in the system. 10 Consider having the control center audited by someone independent of the pipeline system group. 11 Determine the percentage of expansion capacity that should be available in the system when it begins operation. 12 Consider using backup support systems for the control center, such as backup support communications, power, and air-conditioning systems. 13 Consider all single-point equipment or component failures and their effect on system operation. 14 Consider using redundant on-line data storage. 15 Consider the periodic backup of critical data and of system parameters that the controller can change. 16 Consider establishing a procedure that would be implemented when communication with any remote site is lost. 17 Consider the use of preconditioning logic to allow critical switches to be made without being affected by temporary communications outages. This logic would be implemented as close to the switch as possible, removing the need to telemeter the data to a central site for processing and automated response. 18 Consider the potential effect of all types of data rollover, especially those related to dates. 19 Develop a plan addressing how system maintenance will be provided, including maintenance on on-line systems, and any provisions for preventive maintenance. 20 Consider providing on-line spares or backups of critical equipment such as HMIs, workstations, servers, and modems.

12 4 API PUBLICATION 1113 SECTION 4 DEVELOPING SECURITY AND DISASTER RECOVERY CAPABILITY No. Item Notes 1 Consider limiting access to the control room to authorized personnel. 2 Consider using a UPS that has a generator backup for the control center with the capacity to power the center for some predetermined period of outage. Determine what functions need to be supported by the UPS (air conditioning, voice communication, lighting, ). 3 Consider using automatic fire-detection and suppression systems. If they are installed, consider the testing period, maintenance, and training required for them. 4 Consider the possibility of water damage and how to minimize the damage. 5 Determine the need for a readily available contingency plan that outlines the procedures necessary for pipeline control from an alternate operations location in case the control room becomes inoperative. This would include consideration of the possibility of equipping remote sites with HMIs for local control. 6 Determine the emergency procedures required by the center, including a procedure for control center evacuation, and determine the frequency with which they will be reviewed. Consider holding mock drills. 7 Determine the need for backup supervisory control capability, including backup communications links. 8 Consider that controllers may need training in procedures for handling bomb-threat telephone calls. 9 Consider using checklist or report forms for recording emergency calls and telephone threats. 10 Determine whether any intruder alarms need to be installed at unattended locations. 11 Carefully consider using software security to avoid tampering, lost data, and intrusion. 12 Consider using off-site data storage and consider how often the data should be updated. 13 Consider using an automatic telephone-recording system. 14 Consider the need for video surveillance capability at central and remote sites. 15 Consider establishing written procedures covering damage-prevention measures to be taken in case a natural disaster, such as a hurricane, is imminent. 16 Have all emergency telephone numbers associated with each pipeline accessible from the CRT. 17 Consider the reaction times of appropriate emergency response agencies, such as the fire department and utility companies. 18 Consider the failure of the corporate voice communications system. Determine if the corporate voice communication system has a UPS.

13 DEVELOPING A PIPELINE SUPERVISORY CONTROL CENTER 5 SECTION 5 DEVELOPING THE CONTROL ROOM DESIGN No. Item Notes 1 Consider having a specialist design the control room by taking input from personnel who will work in the room. Specialist knowledge should include issues related to rotating or 12-hour shifts. 2 Specifically consider lighting levels and glare from windows and lights. Consider using indirect lighting. 3 Consider the color of the work surface or desktop and consider the reflection on computer screens of light from the counter top. 4 Consider a method to control humidity for improving room comfort and reducing static electricity. 5 Because the temperature and humidity requirements of humans and machines are different and because of smoke and other people-generated contaminants, consider placing the equipment and computer areas in a room that is separate from the room for the controllers. 6 Determine which computer room the equipment controllers will frequently access, so that the equipment can be placed as near to the control room as possible to reduce traffic in the computer room. 7 Consider separating the temperature and humidity controls for the dispatching area from those for the equipment and computer areas. 8 Consider ways to suppress the noise levels in the control room. 9 Consider installing an automatic fire detection and extinguishing system and consider the time delay required for its activation. 10 Decide whether all commonly viewed items in the control room should be at the controller s eye level or viewing angle. 11 Determine whether all primary controls should be within arm s length of the controller. 12 Determine how many CRTs are required for controllers to perform their duties 13 If more than one CRT is required, consider using a single keyboard and mouse for all CRTs. 14 Consider using a large projection screen to display information of use to all controllers in the room, to free up screen space on individual consoles. 15 Consider clustering the primary controls and displayed information logically. 16 Consider a control room design that enables the controller to perform all primary duties while seated. 17 Compare the advantages of windows, probably equipped with blinds, in the control room against the disadvantages of the potential glare and heat transfer the windows would allow and their impact on control room security. 18 Decide whether to permit smoking, eating, and drinking in the control room. Also, consider the proximity of break rooms and restrooms to the control room. 19 Consider the space requirements and physical layout of all telephone, radio, and other telecommunications gear on the controller s workstation. 20 Consider building a mock console before final fabrication of the controller console so the controllers can test the console. 21 Consider a console design that addresses ventilation for the CRTs and other equipment in the console. 22 Consider future expansion in planning control room size and location. 23 Consider using a separate area and console for training, engineering, and technical support, possibly in one or two rooms adjacent to the control room. Consider making the training console identical to an operational console so that it can be used as standby equipment if necessary. 24 When designing the floor plan for the control room, consider minimizing or avoiding through-traffic. 25 Consider installing individual light controls on the console so that while seated at his or her console, the controller can adjust its lighting without changing the general control room lighting. 26 Consider using a raised floor in the control room and in the computer room. 27 Consider making critical equipment and functions in the control center and computer areas clearly and easily visible or providing the critical equipment and functions with alarms. 28 When locating the UPS battery banks, consider potential damage to control center electronics from fumes. 29 Consider computer room security separately from control room security. 30 Consider having some area lighting powered by a UPS in case of power loss. 31 Consider using floor space for demonstrations given to visitors.

14 6 API PUBLICATION 1113 SECTION 6 DEVELOPING THE HUMAN-MACHINE INTERFACE No. Item Notes 1 Consider using colored, high-resolution CRTs to display graphics. 2 Determine the color standards, such as which color will designate the active status. 3 Determine the need for a customized push-button panel, light pens, touch sensitive screens, or other special equipment necessary for entering information into the SCADA system. Weigh the pros/cons of customized equipment versus off-the-shelf equipment. 4 Consider incorporating both visual and audible alarms. Consider multiple tones to distinguish alarm priorities. 5 Consider incorporating a voice synthesizer to enunciate critical alarms. 6 Consider that the controller may require the ability to monitor some data more frequently than others. 7 Consider installing a check-back routine between the system and the controller to minimize the execution of erroneous commands. 8 Consider having a communications-failure indicator and alarm. 9 Consider the best way to provide on-the-job or organized classroom training for the system controllers. Take into account the DOT requirements for controller certification. 10 Consider providing a training station that simulates field activity for training. 11 Determine the need to make provisions in the system for color-blind controllers. 12 Decide how to represent data using tabular data screens, piping displays, LEDs, and other alternatives. 13 Decide whether the system should execute any commands automatically, without controller intervention. 14 Determine whether a controller may require the ability from his or her own workstation to monitor or control the line section of another controller. 15 Consider the level of field maintenance required for equipment that is necessary to support the control center. 16 Consider using protection against the accidental execution of commands. 17 Consider the times required to update and refresh a CRT. 18 Consider using intelligent logical cross checks and software interlock to avert controller error. 19 Consider using standardized formats for all similar displays. 20 Consider access to corporate electronic mail systems and other standard applications (word processing, spreadsheet, etc.). Determine if this access should be through the SCADA consoles or through a stand-alone device. 21 Consider how workload levels should be distributed among the controllers. 22 Consider providing a device that will create a hard copy of any image on a CRT screen. 23 Consider recording alarms, controller-initiated commands, and events in either a hard-copy log or a disk-file log. 24 Plan the layout and organization of all displays, to group information logically, and to call attention to changes in field data, especially for long or complex pipelines. 25 Consider developing naming standards for locations, companies, pipeline systems, etc. 26 Consider developing naming standards for database point names. 27 Consider prioritizing types of system alarms through a scheme such as color coding or making only toppriority alarms audible, so that emergency alarms are readily distinguished from less critical alarms. 28 Consider developing display standards for device symbols, colors, line thickness, general layout, etc.

15 DEVELOPING A PIPELINE SUPERVISORY CONTROL CENTER 7 SECTION 7 DEVELOPING THE DATA-RECORDING SYSTEM No. Item Notes 1 Determine appropriate policies regarding the need to keep records of analog signals; delivery schedules; batch tracking, batch changes, or both; tank activity; daily telecommunication instructions; ticket information; upset conditions; and other pertinent activities, conditions, or data. Some of these policies need to satisfy various government regulatory bodies and management guidelines. 2 Consider designing the system so that it enables you to trace the sequence of events before, during, and after any accident or serious equipment failure. 3 Consider whether the records will be kept on hard copy or on electronic media. 4 Determine whether immediate review of past analog data on the computer is required and, if it is required, determine how long into the past the review should extend. 5 Consider using computer-captured data to simulate and analyze hypothetical situations. Consider providing SCADA and the capability to play back SCADA-captured data for training with situation reenactment. 6 Consider providing the capability to search records for certain types of data or events. Evaluate the available products that are specifically designed for efficient long-term data archival, quick retrieval, and thorough analysis. 7 Determine the retention period of all historical data. Consider both on-line and off-line retention periods. 8 Consider the regulatory requirements regarding frequency and retention time for high and low value extremes in measurements. 9 Consider the load of external access to historical data on the SCADA system.

16 The American Petroleum Institute provides additional resources and programs to industry which are based on API Standards. For more information, contact: Training/Workshops Ph: Fax: Inspector Certification Programs Ph: Fax: American Petroleum Institute Ph: Quality Registrar Fax: Monogram Licensing Program Ph: Fax: Engine Oil Licensing and Ph: Certification System Fax: To obtain a free copy of the API Publications, Programs, and Services Catalog, call or fax your request to Or see the online interactive version of the catalog on our web site at Helping You Get The Job Done Right ṢM

17 API Related Publications Order Form Invoice To Check here if same as Ship To Company: Name/Dept.: Address: Date: (Month, Day, Year) Ship To (UPS will not deliver to a P.O. Box) Company: Name/Dept.: Address: API Member (Check if Yes) City: State/Province: City: State/Province: Zip: Country: Zip: Country: Customer Daytime Telephone No.: Customer Daytime Telephone No.: Fax No.: (Essential for Foreign Orders) Fax No.: (Essential for Foreign Orders) Payment Enclosed $ Payment By Charge Account: MasterCard VISA American Express Account No.: Name (As It Appears on Card): Expiration Date: Signature: Please Bill Me P.O. No.: Customer Account No.: State Sales Tax The American Petroleum Institute is required to collect sales tax on publications mailed to the following states: AL, AR, CT, DC, FL, GA, IL, IN, IA, KS, KY, ME, MD, MA, MI, MN, MO, NE, NJ, NY, NC, ND, OH, PA, RI, SC, TN, TX, VT, VA, WV, and WI. Prepayment of orders shipped to these states should include applicable sales tax unless a purchaser is exempt. If exempt, please print your state exemption number and enclose a copy of the current exemption certificate. Exemption Number: State: Quantity Order Number Title SO* Unit Price Total D11301 Std 1130, Computational Pipeline Monitoring $ D11561 Publ 1156, Effects of Smooth and Rock Dents on Liquid Petroleum Pipelines $ D11048 Std 1104, Welding of Pipelines and Related Facilities $ Shipping and Handling All orders are shipped via UPS or First Class Mail in the U.S. and Canada. Orders to all other countries will be sent by Airmail. U.S. and Canada, $5 per order handling fee, plus actual shipping costs. All other countries, $15 per order handling fee, plus actual shipping costs. Rush Shipping Charge FedEx, $10 in addition to customer providing FedEx account number:. UPS Next Day, $10 plus the actual shipping costs (1-9 items). UPS Second Day, add $10 plus the actual shipping costs (1-9 items). Rush Bulk Orders 1-9 items, $10. Over 9 items, add $1 each for every additional item. NOTE: Shipping on foreign orders cannot be rushed without FedEx account number. Returns Policy - Only publications received in damaged condition or as a result of shipping or processing errors, if unstamped and otherwise not defaced, may be returned for replacement within 45 days of the initiating invoice date. A copy of the initiating invoice must accompany each return. Material which has neither been damaged in shipment nor shipped in error requires prior authorization and may be subject to a shipping and handling charge. All returns must be shipped prepaid using third class postage. If returns are due to processing or shipping errors, API will refund the third class postage. Subtotal State Sales Tax (see above) Rush Shipping Charge (see left) Shipping and Handling (see left) Total (in U.S. Dollars) *To be placed on Standing Order for future editions of this publication, place a check mark in the space provided. Pricing and availability subject to change without notice. Mail Orders: American Petroleum Institute, Order Desk, 1220 L Street, NW, Washington, DC , USA Fax Orders: Phone Orders: To better serve you, please refer to this code when ordering: L A

18 2/00 4C

19 Additional copies available from API Publications and Distribution: (202) Information about API Publications, Programs and Services is available on the World Wide Web at: Order No. D11133

Specification for Pipeline Valves

Specification for Pipeline Valves Specification for Pipeline Valves ANSI/API SPECIFICATION 6D TWENTY-THIRD EDITION, APRIL 2008 EFFECTIVE DATE: OCTOBER 1, 2008 CONTAINS API MONOGRAM ANNEX AS PART OF US NATIONAL ADOPTION ISO 14313:2007 (Identical),

More information

Linings of Aboveground Petroleum Storage Tank Bottoms API RECOMMENDED PRACTICE 652 FOURTH EDITION, SEPTEMBER 2014

Linings of Aboveground Petroleum Storage Tank Bottoms API RECOMMENDED PRACTICE 652 FOURTH EDITION, SEPTEMBER 2014 Linings of Aboveground Petroleum Storage Tank Bottoms API RECOMMENDED PRACTICE 652 FOURTH EDITION, SEPTEMBER 2014 Special Notes API publications necessarily address problems of a general nature. With respect

More information

Pipeline Operational Status. API Recommended Practice 1181 First Edition

Pipeline Operational Status. API Recommended Practice 1181 First Edition Pipeline Operational Status API Recommended Practice 1181 First Edition Special Notes Classified areas may vary depending on the location, conditions, equipment, and substances involved in any given situation.

More information

Manual of Petroleum Measurement Standards Chapter 11 Physical Properties Data

Manual of Petroleum Measurement Standards Chapter 11 Physical Properties Data Manual of Petroleum Measurement Standards Chapter 11 Physical Properties Data Section 2, Part 5 A Simplified Vapor Pressure Correlation for Commercial NGLs ASTM Technical Publication [Stock No. PETROLTBL-TP15]

More information

Steel Pipelines Crossing Railroads and Highways

Steel Pipelines Crossing Railroads and Highways Steel Pipelines Crossing Railroads and Highways API RECOMMENDED PRACTICE 1102 SEVENTH EDITION, DECEMBER 2007 ERRATA, NOVEMBER 2008 ERRATA 2, MAY 2010 ERRATA 3, SEPTEMBER 2012 ERRATA 4, FEBRUARY 2014 ERRATA

More information

Pipeline Status Document. API Document AUGUST 2017

Pipeline Status Document. API Document AUGUST 2017 Pipeline Status Document API Document AUGUST 2017 Special Notes Classified areas may vary depending on the location, conditions, equipment, and substances involved in any given situation. Users of this

More information

Calculation of Heater-tube Thickness in Petroleum Refineries API STANDARD 530 SEVENTH EDITION, APRIL 2015

Calculation of Heater-tube Thickness in Petroleum Refineries API STANDARD 530 SEVENTH EDITION, APRIL 2015 Calculation of Heater-tube Thickness in Petroleum Refineries API STANDARD 530 SEVENTH EDITION, APRIL 2015 Special Notes API publications necessarily address problems of a general nature. With respect to

More information

Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry

Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry ANSI/API SPECIFICATION Q1 EIGHTH EDITION, DECEMBER 2007 EFFECTIVE DATE: JUNE 15, 2008 CONTAINS API MONOGRAM

More information

Guidelines for Avoiding Sulfidation (Sulfidic) Corrosion Failures in Oil Refineries

Guidelines for Avoiding Sulfidation (Sulfidic) Corrosion Failures in Oil Refineries http://www.booksfiles.org/637-api-rp-939-c.html Guidelines for Avoiding Sulfidation (Sulfidic) Corrosion Failures in Oil Refineries Downstream Segment API RECOMMENDED PRACTICE 939-C FIRST EDITION, MAY

More information

Fire-Protection Considerations for the Design and Operation of Liquefied Petroleum Gas (LPG) Storage Facilities

Fire-Protection Considerations for the Design and Operation of Liquefied Petroleum Gas (LPG) Storage Facilities Fire-Protection Considerations for the Design and Operation of Liquefied Petroleum Gas (LPG) Storage Facilities API PUBLICATION 2510A SECOND EDITION, DECEMBER 1996 REAFFIRMED, DECEMBER 2015 Fire-Protection

More information

Atmospheric hydrocarbon emissions from marine vessel transfer operations

Atmospheric hydrocarbon emissions from marine vessel transfer operations API Manual of Petroleum Measurement Standards Chapter 19.5 (Formerly, API Publication 2514A) EI Hydrocarbon Management HM 65 Atmospheric hydrocarbon emissions from marine vessel transfer operations 1st

More information

CRA Clad or Lined Steel Pipe

CRA Clad or Lined Steel Pipe CRA Clad or Lined Steel Pipe API SPECIFICATION 5LD FOURTH EDITION, MARCH 2015 API MONOGRAM PROGRAM EFFECTIVE DATE: SEPTEMBER 3, 2015 Special Notes API publications necessarily address problems of a general

More information

Recommended Practice for Field Testing Oil-based Drilling Fluids

Recommended Practice for Field Testing Oil-based Drilling Fluids Recommended Practice for Field Testing Oil-based Drilling Fluids API RECOMMENDED PRACTICE 13B-2 FIFTH EDITION, APRIL 2014 ERRATA 1, AUGUST 2014 Special Notes API publications necessarily address problems

More information

Seismic Design Procedures and Criteria for Offshore Structures

Seismic Design Procedures and Criteria for Offshore Structures Seismic Design Procedures and Criteria for Offshore Structures ANSI/API RECOMMENDED PRACTICE 2EQ FIRST EDITION, NOVEMBER 2014 ISO 19901-2:2004 (Modified), Petroleum and natural gas industries Specific

More information

Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry (Draft 10)

Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry (Draft 10) Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry (Draft 10) ANSI/API SPECIFICATION Q1 NINTH EDITION, XXXX 2012 EFFECTIVE DATE: XXXX 2012 + 6 Months \iii Contents

More information

Technical Report on Capabilities of API Integral Flanges Under Combination of Loading Phase II API TECHNICAL REPORT 6AF2 FIFTH EDITION, APRIL 2013

Technical Report on Capabilities of API Integral Flanges Under Combination of Loading Phase II API TECHNICAL REPORT 6AF2 FIFTH EDITION, APRIL 2013 Technical Report on Capabilities of API Integral Flanges Under Combination of Loading Phase II API TECHNICAL REPORT 6AF2 FIFTH EDITION, APRIL 2013 Special Notes API publications necessarily address problems

More information

API BULLETIN 75L FIRST EDITION, NOVEMBER 2007

API BULLETIN 75L FIRST EDITION, NOVEMBER 2007 Guidance Document for the Development of a Safety and Environmental Management System for Onshore Oil and Natural Gas Production Operations and Associated Activities API BULLETIN 75L FIRST EDITION, NOVEMBER

More information

Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry

Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry ANSI/API SPECIFICATION Q1 NINTH EDITION, XXXX 2012 EFFECTIVE DATE: XXXX 2012 + 6 Months iii Contents Page Special

More information

Bulk Engine Oil Chain of Custody and Quality Documentation API 1525A FIRST EDITION, DECEMBER 2011

Bulk Engine Oil Chain of Custody and Quality Documentation API 1525A FIRST EDITION, DECEMBER 2011 Bulk Engine Oil Chain of Custody and Quality Documentation API 1525A FIRST EDITION, DECEMBER 2011 Bulk Engine Oil Chain of Custody and Quality Documentation Downstream Segment API 1525A FIRST EDITION,

More information

This copy is provided courtesy of the American Petroleum Institute for its 2018 Safety Focus Week. (may link)

This copy is provided courtesy of the American Petroleum Institute for its 2018 Safety Focus Week. (may link) Guidance Document for the Development of a Safety and Environmental Management System for Onshore Oil and Natural Gas Production Operations and Associated Activities API BULLETIN 75L FIRST EDITION, NOVEMBER

More information

Specification for the Fabrication of Structural Steel Pipe API SPECIFICATION 2B SIXTH EDITION, JULY 2001 EFFECTIVE DATE: JANUARY 1, 2002

Specification for the Fabrication of Structural Steel Pipe API SPECIFICATION 2B SIXTH EDITION, JULY 2001 EFFECTIVE DATE: JANUARY 1, 2002 Specification for the Fabrication of Structural Steel Pipe API SPECIFICATION 2B SIXTH EDITION, JULY 2001 EFFECTIVE DATE: JANUARY 1, 2002 Specification for the Fabrication of Structural Steel Pipe Upstream

More information

Contents. About the Author... iv. Acknowledgements... v. Introduction: That s all there is to it... vi

Contents. About the Author... iv. Acknowledgements... v. Introduction: That s all there is to it... vi Contents About the Author.................................................................. iv Acknowledgements................................................................. v Introduction: That s all

More information

Ensemble Business Software ClientFirst Product Support. November 4, 2008

Ensemble Business Software ClientFirst Product Support. November 4, 2008 November 4, 2008 The ClientFirst Product Support Program includes Telephone Support Services covering the day-to-day issues associated with the use of Ensemble and MAS 90 modules. A one-year subscription

More information

Marking Liquid Petroleum Pipeline Facilities

Marking Liquid Petroleum Pipeline Facilities Marking Liquid Petroleum Pipeline Facilities API RECOMMENDED PRACTICE 1109 THIRD EDITION, JULY 2003 Marking Liquid Petroleum Pipeline Facilities Downstream Segment API RECOMMENDED PRACTICE 1109 THIRD

More information

Compliance with this Routing Guide is mandatory. Noncompliance constitutes your agreement to pay all transportation and related costs.

Compliance with this Routing Guide is mandatory. Noncompliance constitutes your agreement to pay all transportation and related costs. Page: 1 of 8 Compliance with this Routing Guide is mandatory. Noncompliance constitutes your agreement to pay all transportation and related costs. The following instructions apply to all shipments made

More information

Compliance with this Routing Guide is mandatory. Noncompliance constitutes your agreement to pay all transportation and related costs.

Compliance with this Routing Guide is mandatory. Noncompliance constitutes your agreement to pay all transportation and related costs. Page: 1 of 9 Compliance with this Routing Guide is mandatory. Noncompliance constitutes your agreement to pay all transportation and related costs. The following instructions apply to all shipments made

More information

Note: Proposed changes to API 1525A: Insertions in bold and deletions in crossout

Note: Proposed changes to API 1525A: Insertions in bold and deletions in crossout Note: Proposed changes to API 1525A: Insertions in bold and deletions in crossout -------------------- Paragraph Edited as Shown 6.1.1 This section applies to all bulk engine oils handled by the distributor.

More information

DISPATCHER CARRIER AGREEMENT

DISPATCHER CARRIER AGREEMENT DISPATCHER CARRIER AGREEMENT This Agreement is made this day of, 20, by and between DIXON WORLDWIDE LOGISTICS. Hereafter referred to as DISPATCHER, and, Hereinafter referred to as CARRIER. WHEREAS, DISPATCHER

More information

SPRINT CENTURION SM TECHNICAL ASSISTANCE SERVICE PRODUCT ANNEX

SPRINT CENTURION SM TECHNICAL ASSISTANCE SERVICE PRODUCT ANNEX SPRINT CENTURION SM TECHNICAL ASSISTANCE SERVICE PRODUCT ANNEX This Sprint Centurion Technical Assistance Service Product Annex, together with the applicable cover agreement (e.g., Sprint Master Services

More information

Sarbanes-Oxley Compliance Kit

Sarbanes-Oxley Compliance Kit Kit February 2018 This product is NOT FOR RESALE or REDISTRIBUTION in any physical or electronic format. The purchaser of this template has acquired the rights to use it for a SINGLE Disaster Recovery

More information

NMCI Services and Delivery. June 17, 2003 Bill Richard EDS NMCI Enterprise Client Executive

NMCI Services and Delivery. June 17, 2003 Bill Richard EDS NMCI Enterprise Client Executive NMCI Services and Delivery June 17, 2003 Bill Richard EDS NMCI Enterprise Client Executive Navy Marine Corps Intranet NMCI will result in an enterprise-wide managed service that will provide the U.S. Navy

More information

Ballot to revise API 1525A Bulk Engine Oil Chain of Custody and Quality Documentation. Instructions

Ballot to revise API 1525A Bulk Engine Oil Chain of Custody and Quality Documentation. Instructions Ballot to revise API 1525A Instructions Ballot to revise API 1525A - Bulk Engine Oil Chain of Custody and Quality Documentation This ballot revises API 1525A, Bulk Engine Oil Chain of Custody and Quality

More information

PLAINSCAPITAL BANK APPLE PAY TERMS AND CONDITIONS - BUSINESS

PLAINSCAPITAL BANK APPLE PAY TERMS AND CONDITIONS - BUSINESS PLAINSCAPITAL BANK APPLE PAY TERMS AND CONDITIONS - BUSINESS Last Modified: 6/19/2015 These terms and conditions ( Terms and Conditions ) are a legal agreement between you and PlainsCapital Bank that governs

More information

1.1 Defined Terms. As used in this Policy, the following terms have the indicated meanings:

1.1 Defined Terms. As used in this Policy, the following terms have the indicated meanings: AEROSCOUT INDUSTRIAL SUPPORT POLICY The following describes the Support which AeroScout Industrial or an authorized AeroScout Industrial third party partner (collectively AeroScout Industrial ) provides

More information

9-1-1 Saves Lives. Statements in bold are directly from the statute IC

9-1-1 Saves Lives. Statements in bold are directly from the statute IC Statements in bold are directly from the statute IC 36-8-16.7-38. Permitted uses of distribution by PSAPs; annual reports to board by PSAPs; state board of accounts annual audit of PSAP expenditures; review

More information

REVENUE METERING REQUIREMENTS MANUAL (REDLINE VERSION)

REVENUE METERING REQUIREMENTS MANUAL (REDLINE VERSION) REVENUE METERING REQUIREMENTS MANUAL (REDLINE VERSION) 9-10-2004 Revenue Meter Requirements Manual Revision: 1.0 Revision Date:9-10-2004 Disclaimer The information contained within this manual, along with

More information

Transportation Worker Identification Credential (TWIC) Program. American Association of Port Authorities 2013 Security Seminar July 17, 2013

Transportation Worker Identification Credential (TWIC) Program. American Association of Port Authorities 2013 Security Seminar July 17, 2013 Transportation Worker Identification Credential (TWIC) Program American Association of Port Authorities 2013 Security Seminar July 17, 2013 Current Program Statistics 2.6M. Total Enrollments 2.4M. Total

More information

CRITICAL COMMUNICATIONS RECORDING WITH CONFIDENCE

CRITICAL COMMUNICATIONS RECORDING WITH CONFIDENCE CRITICAL COMMUNICATIONS RECORDING WITH CONFIDENCE Phone Email Chat Radio SMS GIS Mobile Video Photo THE HIGHERGROUND DIFFERENCE HigherGround, Inc. provides reliable recording for critical communications

More information

Attachment 2: Merchant Card Services

Attachment 2: Merchant Card Services Attachment 2: Merchant Card Services Overview The County s primary purpose in seeking proposals for merchant card services is to provide a variety of card payment options and services to County customers

More information

Farm Computer Usage and Ownership

Farm Computer Usage and Ownership Washington, D.C. Farm Computer Usage and Ownership Released July, 0, by the National Agricultural Statistics Service (NASS),, U.S. Department of Agriculture. For information on "" call Mark Aitken at ()

More information

ORACLE COMMUNICATIONS BILLING AND REVENUE MANAGEMENT RELEASE 7.3

ORACLE COMMUNICATIONS BILLING AND REVENUE MANAGEMENT RELEASE 7.3 ORACLE COMMUNICATIONS BILLING AND REVENUE MANAGEMENT RELEASE 7.3 With the release of Oracle Communications Billing and Revenue Management Release 7.3, Oracle continues to build upon the innovation established

More information

Full page: 8.5" wide X 11 depth. Open Rate: Local: $54, Full Page $18, /4th Page National: $54, Full Page $18,500.

Full page: 8.5 wide X 11 depth. Open Rate: Local: $54, Full Page $18, /4th Page National: $54, Full Page $18,500. Initial Gross Distribution Audit Period: July 1, 2015 December 31, 2015 Competitor 9477 Waples Street, Suite 150 San Diego, CA 92121 (858) 768 6773 EMAIL: kbuescher@competitorgroup.com (858) 768 6806 FAX

More information

Midpeninsula Regional Open Space District

Midpeninsula Regional Open Space District Midpeninsula Regional Open Space District DEFINITION INFORMATION TECHNOLOGY PROGRAM ADMINISTRATOR Under general direction, plans, develops, coordinates, and provides technical support for District information

More information

Non-Ambulatory Cattle and Calves

Non-Ambulatory Cattle and Calves Washington, D.C. Non-Ambulatory Cattle and Calves Released May 5, 2005, by the National Agricultural Statistics Service (NASS),, U.S. Department of Agriculture. For information on Non-ambulatory Cattle

More information

IBM AIX Performance Toolbox and Performance Aide V3.1 Analyze System Performance

IBM AIX Performance Toolbox and Performance Aide V3.1 Analyze System Performance Software Announcement May 6, 2003 IBM AIX Performance Toolbox and Performance Aide V3.1 Analyze System Performance Overview AIX Performance Toolbox (PTX) V3.1 is a comprehensive tool set that helps you

More information

RAIL TRAFFIC MANAGEMENT. High-level full-scale solutions for centralised traffic management

RAIL TRAFFIC MANAGEMENT. High-level full-scale solutions for centralised traffic management RAIL TRAFFIC MANAGEMENT High-level full-scale solutions for centralised traffic management PROVEN RAILWAY SAFETY EXPERTISE Mipro is a Finnish railway system specialist with nearly 30 years of experience

More information

Tax Credit Trends and Overview: Turning HR Departments Into A Profit Center. December 8, 2016

Tax Credit Trends and Overview: Turning HR Departments Into A Profit Center. December 8, 2016 Tax Credit Trends and Overview: Turning HR Departments Into A Profit Center December 8, 2016 Content 1. WOTC Program Overview and Trends 2. Why companies choose Walton 2016 Copyright, Walton Management

More information

Welcome to the Charter Communications Routing Guide

Welcome to the Charter Communications Routing Guide Welcome to the Charter Communications Routing Guide Routing Guide Terms & Conditions Vendors must periodically review the Charter Communications routing guide to stay informed of any routing changes or

More information

Examples: 1. Customer Premise Equipment either on-site or a hosted solution Saves Lives

Examples: 1. Customer Premise Equipment either on-site or a hosted solution Saves Lives Statements in bold are directly from the statute IC 36-8-16.7-38. Permitted uses of distribution by PSAPs; annual reports to board by PSAPs; state board of accounts annual audit of PSAP expenditures; review

More information

Maintenance Agreement for TMS Hosted Systems 2017

Maintenance Agreement for TMS Hosted Systems 2017 Time Management Systems, Inc. Maintenance Agreement for TMS Hosted Systems 2017 Corporate Office 3220 Line Drive Sioux City, IA 51106 800-282-8463 www.timemanagementsystems.com Support and Service Agreement

More information

ENMET Corporation PO Box 979 Ann Arbor, MI GS-24-DF. Manual October 2003 MCN-314, 12/05/03

ENMET Corporation PO Box 979 Ann Arbor, MI GS-24-DF. Manual October 2003 MCN-314, 12/05/03 ENMET Corporation PO Box 979 Ann Arbor, MI 48106-0979 GS-24-DF Manual 80003-142 October 2003 MCN-314, 12/05/03 Table of Contents 1.0 INTRODUCTION...1 1.1 UNPACK...1 1.2 CHECK ORDER...1 1.3 SERIAL NUMBERS...1

More information

IT Plan Instructions for FY18-FY19

IT Plan Instructions for FY18-FY19 IT Plan Instructions for FY18-FY19 Introduction and General Instructions The information technology plan for FY18-FY19 is web-enabled. You can navigate to the various sections of your agency s plan by

More information

CS Professional Suite Price List

CS Professional Suite Price List CS Professional Suite Price List Tax UltraTax CS Fixed Assets CS Planner CS ToolBox CS Document Management FileCabinet CS Accounting & Auditing Accounting CS Workpapers CS Payroll Accounting CS Payroll

More information

1. Audited Media Platforms. Print Publication: Average Net Circulation: 15,536 (Print Edition)

1. Audited Media Platforms. Print Publication: Average Net Circulation: 15,536 (Print Edition) Initial Audit Period: July 1, 2014 December 31, 2014 Vitamin Retailer 431 Cranbury Rd, Suite C East Brunswick, NJ 08816 (732) 432 9600 EMAIL: danm@vitaminretailer.com (732) 432 9288 FAX www.vitaminretailer.com

More information

Eaton CSE Earns Straight A s from Clarke College Keller Computer Center

Eaton CSE Earns Straight A s from Clarke College Keller Computer Center Eaton CSE Earns Straight A s from Clarke College Keller Computer Center Andy is very conscientious and has a great work ethic, he reports. If I had an inhouse opening, he is the type of person I would

More information

NEW ACCOUNT APPLICATION

NEW ACCOUNT APPLICATION NEW ACCOUNT APPLICATION Thank you for your interest in establishing an account with Quality Bicycle Products. We offer quality products, services and solutions that can help your business grow and prosper.

More information

Advanced Solutions. Honeywell Profit Movement Suite. Solution Note

Advanced Solutions. Honeywell Profit Movement Suite. Solution Note Advanced Solutions Solution Note Solution Note Honeywell Profit Movement Suite Honeywell s Profit Movement Suite is effective, field-proven software for monitoring and controlling material movement operations

More information

CS Professional Suite Price List

CS Professional Suite Price List CS Professional Suite Price List Tax UltraTax CS Fixed Assets CS Planner CS ToolBox CS Document Management FileCabinet CS Accounting & Auditing Accounting CS Workpapers CS Payroll Accounting CS Payroll

More information

Payment Terminal Services Description

Payment Terminal Services Description Payment Terminal Services Description Version date: March 2018 1 Introduction This document describes the following standard services Adyen provides to the Merchant with respect to Payment Terminals provided

More information

Shipping. Order Processing. Changes, Errors, and Reprints. Turnaround Time & Rush Orders

Shipping. Order Processing. Changes, Errors, and Reprints. Turnaround Time & Rush Orders Below is a list of some of the most common answers to inquiries we receive. If you have any questions regarding any of the following policies, please contact us at fulfillment@printswell.com or (205) 588-4171.

More information

Regional Soybean Yield Increases. Bushels/Acre Yield Increase. 174 trials. 11 trials. 2 trials. 74 trials. 15 trials 53 trials. 16 trials.

Regional Soybean Yield Increases. Bushels/Acre Yield Increase. 174 trials. 11 trials. 2 trials. 74 trials. 15 trials 53 trials. 16 trials. Growers trust Quadris for its unique, systemic control of familiar foliar diseases, such as aerial web blight and frogeye leaf spot, as well as its control of diseases that have become a threat over the

More information

Agricultural Land Values

Agricultural Land Values United States Department of Agriculture National Agricultural Statistics Service August 2001 Sp Sy 3 (01) Average Farm Real Estate Values Continue Upward The U.S. farm real estate value, including all

More information

building blocks for the profession

building blocks for the profession building blocks for the profession shrm.org/essentials/2015 The SHRM Essentials of HR Management TRY THE FREE DEMO AT SHRM.ORG/ESSENTIALS/2015 1 HR happens every day The SHRM Essentials of HR Management

More information

ERTMS/ETCS DMI National Requirements

ERTMS/ETCS DMI National Requirements ERTMS/ETCS DMI National Synopsis This document mandates requirements for ERTMS/ETCS Driver Machine Interface (DMI) equipment if a speed display in miles per hour is required and/or alphanumeric train running

More information

Process Line Control Solutions. Rockwell Automation Drive Systems

Process Line Control Solutions. Rockwell Automation Drive Systems Process Line Control Solutions Rockwell Automation Drive Systems Global Technical Services No matter where in the world you need technical, service and parts support, you can count on the Rockwell Automation

More information

IBM Operational Decision Manager on Cloud

IBM Operational Decision Manager on Cloud Service Description IBM Operational Decision Manager on Cloud This Service Description describes the Cloud Service IBM provides to Client. Client means the contracting party and its authorized users and

More information

CRITICAL COMMUNICATIONS RECORDING WITH CONFIDENCE

CRITICAL COMMUNICATIONS RECORDING WITH CONFIDENCE CRITICAL COMMUNICATIONS RECORDING WITH CONFIDENCE Next Generation Incident Reconstruction Phone Email Chat Radio SMS GIS Mobile Video Photo THE HIGHERGROUND DIFFERENCE HigherGround provides reliable recording

More information

Report of Presidential Ad Hoc Committee for Building Health and Safety under Extraordinary Incidents

Report of Presidential Ad Hoc Committee for Building Health and Safety under Extraordinary Incidents Report of Presidential Ad Hoc Committee for Building Health and Safety under Extraordinary Incidents On Risk Management Guidance for Health, Safety and Environmental Security under Extraordinary Incidents

More information

911 Disclosure and Acknowledgment. Option 1 No 911 Service. Option Service Agreement

911 Disclosure and Acknowledgment. Option 1 No 911 Service. Option Service Agreement 911 Disclosure and Acknowledgment FCC E911 ADVISORY: PURSUANT TO FCC REQUIREMENTS, WE ARE REQUIRED TO ADVISE CUSTOMERS OF ANY LIMITATIONS THAT E911 SERVICE MAY HAVE IN COMPARISON TO TRADITIONAL E911 SERVICE,

More information

IBM Clinical Trial Management System for Sites

IBM Clinical Trial Management System for Sites Service Description IBM Clinical Trial Management System for Sites This Service Description describes the Cloud Service IBM provides to Client. Client means the contracting party and its authorized users

More information

CONNECTION WITH TELEPHONE COMPANY FACILITIES TARIFF P.S.C.-D.C.-No Verizon Washington, DC Inc. Section 1 Original Page 1 APPLICATION OF TARIFF

CONNECTION WITH TELEPHONE COMPANY FACILITIES TARIFF P.S.C.-D.C.-No Verizon Washington, DC Inc. Section 1 Original Page 1 APPLICATION OF TARIFF Original Page 1 A. GENERAL Terminal equipment and communications systems may be connected at the customer's premises to telecommunications and channel services furnished by the Telephone Company where

More information

Microsoft Dynamics GP. Purchase Order Processing

Microsoft Dynamics GP. Purchase Order Processing Microsoft Dynamics GP Purchase Order Processing Copyright Copyright 2007 Microsoft Corporation. All rights reserved. Complying with all applicable copyright laws is the responsibility of the user. Without

More information

CONTINUITY OF OPERATIONS (COOP) WORKSHEETS

CONTINUITY OF OPERATIONS (COOP) WORKSHEETS CONTINUITY OF OPERATIONS (COOP) WORKSHEETS Martin O Malley, Governor Richard Muth, Director June 2009 Version 2.0 COOP WORKSHEETS These worksheets are tools to help you gather the raw data needed to develop

More information

City of San Mateo Clean Water Program Programmable Logic Controller (PLC) and Human Machine Interface (HMI) Programming Services

City of San Mateo Clean Water Program Programmable Logic Controller (PLC) and Human Machine Interface (HMI) Programming Services ATTACHMENT A SAMPLE SCOPE OF SERVICES PLC & HMI PROGRAMMING City of San Mateo Clean Water Program Programmable Logic Controller (PLC) and Human Machine Interface (HMI) Programming Services December, 2017

More information

Master Services Attachment for ServiceElite

Master Services Attachment for ServiceElite Master Services Attachment for ServiceElite 1. Scope of Services IBM will provide you Services as described in this Attachment and, if applicable, its Statements of Work and Change Authorizations to support

More information

Farms and Land in Farms

Farms and Land in Farms United States Department of Agriculture National Agricultural Statistics Service Farms and Land in Farms February 2003 Sp Sy 3 (03) Up Slightly in 2002 The number of farms in the United States in 2002

More information

Case Study. Custom BlackBerry Application Benefits Auto Glass Repair Leader. Other- Service Field Force Technical Case Study

Case Study. Custom BlackBerry Application Benefits Auto Glass Repair Leader. Other- Service Field Force Technical Case Study Case Study Custom BlackBerry Application Benefits Auto Glass Repair Leader Company: Safelite AutoGlass employs 2,080 technicians to repair and replace automobile glass for more than two million customers

More information

Owner s Manual & Safety Instructions

Owner s Manual & Safety Instructions Owner s Manual & Safety Instructions Save This Manual Keep this manual for the safety warnings and precautions, assembly, operating, inspection, maintenance and cleaning procedures. Write the product s

More information

Capacity of Refrigerated Warehouses

Capacity of Refrigerated Warehouses United States Department of Agriculture National Agricultural Statistics Service Co St (0) Capacity of Refrigerated Warehouses 003 Summary January 00 General Refrigerated Warehouse Capacity Up Percent

More information

Consumer Basic Hardware Services

Consumer Basic Hardware Services Consumer Basic Hardware Services Your System. For purposes of this Agreement, a System is identified as a Dell system comprised of the following components: monitor; central processing unit (CPU); input

More information

IBM Clinical Trial Management System for Sites

IBM Clinical Trial Management System for Sites Service Description IBM Clinical Trial Management System for Sites This Service Description describes the Cloud Service IBM provides to Client. Client means the contracting party and its authorized users

More information

REQUEST FOR PROPOSAL NO. 1004/KB/08 For INFORMATION TECHNOLOGY SERVICES ADDENDUM NO. 2

REQUEST FOR PROPOSAL NO. 1004/KB/08 For INFORMATION TECHNOLOGY SERVICES ADDENDUM NO. 2 Alameda County Flood Control and Water Conservation District, Zone 7 100 North Canyons Parkway, Livermore, CA 94551 925.454.5000 Fax: 925.454.5725 REQUEST FOR PROPOSAL NO. 1004/KB/08 For INFORMATION TECHNOLOGY

More information

CHAPTER 5 INFORMATION TECHNOLOGY SERVICES CONTROLS

CHAPTER 5 INFORMATION TECHNOLOGY SERVICES CONTROLS 5-1 CHAPTER 5 INFORMATION TECHNOLOGY SERVICES CONTROLS INTRODUCTION In accordance with Statements on Auditing Standards Numbers 78 and 94, issued by the American Institute of Certified Public Accountants

More information

Wayfinding with Directional Signs and Evacuation Maps

Wayfinding with Directional Signs and Evacuation Maps Wayfinding with Directional Signs and Evacuation Maps Egress route diagrams are required by law as set forth by the authority having jurisdiction. Posting is the responsibility of the Building Coordinator

More information

What Do You Need to Ensure a Successful Transition to IoT?

What Do You Need to Ensure a Successful Transition to IoT? What Do You Need to Ensure a Successful Transition to IoT? As the business climate grows ever more competitive, industrial companies are looking to the Internet of Things (IoT) to provide the business

More information

BACSOFT IOT PLATFORM: A COMPLETE SOLUTION FOR ADVANCED IOT AND M2M APPLICATIONS

BACSOFT IOT PLATFORM: A COMPLETE SOLUTION FOR ADVANCED IOT AND M2M APPLICATIONS BACSOFT IOT PLATFORM: A COMPLETE SOLUTION FOR ADVANCED IOT AND M2M APPLICATIONS What Do You Need to Ensure a Successful Transition to IoT? As the business climate grows ever more competitive, industrial

More information

V.) FedEx Trade Networks shall not be liable for any delay or loss of any kind, which occurs while a shipment is in the custody or control of a Third

V.) FedEx Trade Networks shall not be liable for any delay or loss of any kind, which occurs while a shipment is in the custody or control of a Third A.) Rates and charges in this Rate Proposal will exclusively pertain to the "Origin" and "Destination" cities named in this Rate Proposal. In addition, ocean shipment rates set forth in this Rate Proposal

More information

IBM Sterling Supply Chain Visibility Vendor Compliance

IBM Sterling Supply Chain Visibility Vendor Compliance IBM Terms of Use IBM Sterling Supply Chain Visibility Vendor Compliance The terms of this IBM Terms of Use are in addition to those of the IBM International Passport Advantage Agreement, the IBM International

More information

Service Description (SD) & Service Level Agreement (SLA) greentrunk/greenpbx

Service Description (SD) & Service Level Agreement (SLA) greentrunk/greenpbx Service Description (SD) & Service Level Agreement (SLA) greentrunk/greenpbx Customer/project greentrunk/greenpbx/faxtomail Version/date 2.5 January 27, 2017 Author green.ch author team Page 1/10 Contents

More information

Attn: Company: Phone: FAX: From: LPI Dispatch Control -- CARRIER PACKET CHECKLIST

Attn: Company: Phone: FAX: From: LPI Dispatch Control -- CARRIER PACKET CHECKLIST June 27, 2013 Attn: Company: Phone: FAX: From: LPI Dispatch Control -- dispatchlpi@logisticpros.com CARRIER PACKET CHECKLIST In order to establish a working relationship with you, our prospective carrier,

More information

NTT DATA Service Description

NTT DATA Service Description NTT DATA Service Description NTT DATA Managed Services for Microsoft Azure Site Introduction NTT DATA is pleased to provide NTT DATA Managed Services for Microsoft Azure Site (the Service(s) ) in accordance

More information

Oracle. SCM Cloud Using Receiving. Release 13 (update 17D)

Oracle. SCM Cloud Using Receiving. Release 13 (update 17D) Oracle SCM Cloud Release 13 (update 17D) Release 13 (update 17D) Part Number E89219-01 Copyright 2011-2017, Oracle and/or its affiliates. All rights reserved. Author: Kristy Carlile This software and related

More information

IBM Emptoris Services Procurement on Cloud

IBM Emptoris Services Procurement on Cloud Service Description IBM Emptoris Services Procurement on Cloud This Service Description describes the Cloud Service IBM provides to Client. Client means the company and its authorized users and recipients

More information

PRODUCT DESCRIPTIONS AND METRICS

PRODUCT DESCRIPTIONS AND METRICS PRODUCT DESCRIPTIONS AND METRICS PSLT Adobe Creative Cloud and Adobe Document Cloud (2016v1.4) PRODUCT SPECIFIC LICENSING TERMS FOR ON-PREMISE SOFTWARE 1. Multiple-User Access. 1.1 If On-premise Software

More information

Business Portal for Microsoft Dynamics GP. Requisition Management Administrator s Guide Release 10.0

Business Portal for Microsoft Dynamics GP. Requisition Management Administrator s Guide Release 10.0 Business Portal for Microsoft Dynamics GP Requisition Management Administrator s Guide Release 10.0 Copyright Copyright 2007 Microsoft Corporation. All rights reserved. Complying with all applicable copyright

More information

Process Hazard Analysis Human Factors Checklist

Process Hazard Analysis Human Factors Checklist Process Hazard Analysis Human Factors Checklist Facility: Date: Team Members: HOUSEKEEPING AND GENERAL WORK ENVIRONMENT 1. Are working areas generally clean? 2. Is normal and emergency lighting sufficient

More information

Request for Proposal (Sample Language) For a. Fire Station Alerting System

Request for Proposal (Sample Language) For a. Fire Station Alerting System Request for Proposal (Sample Language) For a Fire Station Alerting System Copyright 2014 US Digital Designs, Inc. Rights reserved under the copyright laws of the United States (revised 8/2014) PROJECT

More information

Product Information Note

Product Information Note Process Solutions Product Information Note Product Information Note Terminal Manager: Solution for Managing Your Entire Terminal Operation Server software is the heart of a Terminal Automation System (TAS).

More information

Enabling Real-time Operational Intelligence

Enabling Real-time Operational Intelligence Proficy * Automation Software Enabling Real-time Operational Intelligence Close the loop on information and analytics to improve operations COLLECT OPTIMIZE ARCHIVE ANALYZE VISUALIZE CONTROL Put the right

More information

Runbook Subject Matter Description. PSLT - Magento Commerce Cloud Pro: Managed Services (2019v1) Page 1 of 6

Runbook Subject Matter Description. PSLT - Magento Commerce Cloud Pro: Managed Services (2019v1) Page 1 of 6 1. Pre-Production Phase 1.1 During the Pre-Production Phase, Customer will: (A) create and provide a complete and accurate Runbook to Adobe for review and obtain Adobe s written approval of such Runbook;

More information