FSC Online Claims Platform

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1 FSC Online Claims Platform OCP Overview Phil Guillery Forest Stewardship Council May

2 FSC Supply Chain Integrity Forest Stewardship Council Fiber testing as a quality control measure Feasibility of including new technologies in FSC chain of custody system DNA and isotope technologies FSC Online Claims Platform

3 What is the FSC Online Claims Platform? The Online Claims Platform is a cloudbased internet platform to deliver better performance of the FSC Chain of Custody system All the information needed to implement OCP is already required as part of the FSC COC system. However, OCP does introduce change to how this information is managed

4 Why implement the OCP? Forest Stewardship Council The Issue: Providing assurance of the veracity of any FSC claim made on a given product, in a timely manner, is vital to maintaining trust in the entire FSC system.

5 What is the FSC Online Claims Platform? Single source of truth FSC Certificate Holders (CHs) will make claims via an internet platform thus ensuring the integrity of FSC is maintained in a scalable way. The OCP will be used to store and verify FSC invoice claims made by all FSC Certificate Holders (CH s) at all levels of the supply chain from forest to finished goods. Whenever a CH passes on an FSC claim through the supply chain, the claim will need to be entered onto the OCP. Claims can be rejected if incorrectly entered. 5 Add Date here

6 Provides level playing field Tools for EUTR and legality frameworks Streamlines many FSC processes Simple Only need to enter FSC purchases (Claims) Able to consolidate inputs Easy to connect with suppliers and customers Automates supplier verification Provides tools for volume summaries Needed Online Claims Platform Accessible Secure service that has been assessed by trusted, competent and independent third parties to meet the ISO27001 standard Safe Intuitive User interface Record purchases in Excel and mail them in. Or use an API

7 How will the OCP work? Forest Stewardship Council OCP CH Non- CH How it works: For certificate holders whenever a CH passes on an FSC claim through the supply chain, the claim-related information will need to be entered onto the OCP by the organization taking ownership of the goods and accepted in the OCP by the CH supplying the goods. For non-certificate holders - (i.e. companies selling finished, labeled goods that do not have a FSC CoC certificate, like a retailer) a subscription service to the FSC OCP will be offered that provides the organization the ability to enter FSC claimrelated information when goods are received (or request their supplier to enter these claims on their behalf).

8 Audit Audit One Claim : One Record Forest Stewardship Council Certificate Holder 1 ( supplier ) From: CH 1 To: CH 2 Invoice FSC Mix Credit Send From: CH 1 To: CH 2 Invoice FSC Mix Credit Certificate Holder 2 ( customer ) Supplier reviews claims and rejects if incorrect Enter Claim in OCP No Origination Errors Certification Body A REPORT Online Claims Platform (integrated with info.fsc.org) REPORT Certification Body B

9 OCP: Reducing Workload Efficiency gains can be made in other FSC chain of custody requirement areas: Supplier Verification (fully automated, no risk for invalid claim receipt) EUTR/Lacey reporting: concessions of harvest & species Facilitates Material Accounting Record (MAR) & Volume Summary reporting preparation, when Product Type is entered.

10 OCP for Certificate Holders Forest Stewardship Council October 2013 Available for all Certificates Holders to use January 1, 2014 Mandatory for all new Certificate Holders January 1, 2015 Mandatory for all current Certificate Holders

11 Using OCP: Web Interface Verify and Connect to your suppliers

12 Using OCP: Web Interface Enter the Claim from the Invoice sent to you by your Supplier Start by Entering the Chain of Custody / FM Certificate ID on the invoice to validate the supplier s certificate

13 Using OCP: Web Interface Enter the claim from the invoice sent to you by your supplier

14 Using OCP: Web Interface Entering multiple invoices/transactions from your supplier

15 Using OCP: Web Interface Enter the claim from the invoice sent to you by your supplier

16 Using OCP: 3 Methods to Enter Data 3 ways to enter claims into the OCP

17 Example: Logical Source Map - CH View

18 Example: Logical Source Map CB View

19 Example: Logical Source Map ASI View

20 Generating Volume Summary The Volume Summary can be used to produce information by product type and supplier A full list of your suppliers and their certificates is automatically produced Helps considerably with the audit process

21 Security Forest Stewardship Council The OCP is hosted by a ISO27001 Certified hosting provider [Pulsant] All Systems are Penetration Tested by one of the UK s leading Security Companies NGSSecure (Part of the NCC Group) All data in transit is encrypted between browser and servers All data at rest (stored) is encrypted All developers have undertaken security training Historic Futures have implemented a rigorous ISO27001 based Information Security Management System and have in place tried and tested Business Continuity and Disaster Recovery plans and processes

22 To learn more Forest Stewardship Council Learn how the Online Claims Platform will work Review the schedule for developing and implementing the platform Explore a mockup of the proposed User Interface Ask questions and provide input Read responses to frequently asked questions Contact: Phil Guillery p.guillery@fsc.org Emily Crumley e.crumley@fsc.org Simon Warrick simon.warrick@historicfutures.com Julie Smith julie.smith@historicfutures.com

23 Forest Stewardship Council FSC International Charles-de-Gaulle-Str Bonn, Germany T +49 (0) F +49 (0) All rights All rights reserved reserved FSC FSC International International (FSC (FSC F000100) F000100)

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