13a. Material Handling Information. Discount Deadline: April 23, What is Material Handling? Overtime Charges. Insurance.

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1 13a Material Handling Information What is Material Handling? Overtime Charges Insurance Liability Material handling is the process of receiving your materials, either at the warehouse in advance of the show or at show site during move-in; delivering them to your booth; removing empty containers for storage during the show; returning the empty containers to your booth after the show; delivering your materials back to the dock; and loading for outbound shipping. Charges are determined by weight and ease of handling. Empty Removal Instructions: All exhibitors must have all crates tagged for empty storage by Tuesday, May 22, 2012 at 5:00 pm. NOTE: Exhibitors will be subject to a surcharge of up to 20% of the total freight invoice if crates are not tagged for removal by set deadline. Overtime charges are assessed when The Expo Group has been granted initial access to the facility during overtime, per the contractual agreement between show management and facility. This includes warehouse shipments. Late Driver Check-In: Drivers checking in after 2:30 p.m. does not guarantee Straight Time rates. The overtime rate is applied to all shipments loaded or unloaded on Saturday, Sunday, holidays, and any time other than 8:00 a.m. to 4:30 p.m. All weights are rounded off to the next cwt per Round Trip. The consignment or delivery of a shipment to The Expo Group by an exhibitor, or by a shipper on behalf of the exhibitor, shall be construed as an acceptance by such exhibitor (and/or shipper) of the terms and conditions set forth. It is understood that The Expo Group is not an insurer. Insurance, if any, should be obtained by the exhibitor. It is suggested that exhibitors arrange All Risk coverage. This can be done by endorsements to existing policies. Exhibitor s materials should be insured from the time they leave their firm until they are returned after the close of the show. Shipments delivered or consigned to the direct to dock or warehouse address are subject to the following: The Expo Group shall not be liable for loss, damage or delay due to fire, acts of God, strikes or causes beyond its control. Furthermore, The Expo Group s maximum liability is limited to $0.30 per pound per article, with a maximum of $50.00 per item or $1, per shipment, while these goods and materials are in the warehouse or in vehicles during delivery to or from the convention facility. The Expo Group shall not be responsible for damage to uncrated materials, improperly packed or concealed damage. The Expo Group shall not be responsible for loss, theft, or disappearance of materials after same has been delivered to exhibitor s booth. Collect shipments will not be accepted. Send freight pre-paid. Direct carrier shipments must have certified weight tickets. If correct weights are NOT provided, receiver s estimates will prevail. Mixed shipments arriving on van lines must have certified weight tickets separating weights of crated items from loose and uncrated items. Weights not broken out will be charged at loose and uncrated rates. NO LIABILITY IS ASSUMED for shipments without receipts, freight bills, or specific counts such as UPS or van lines. Empty container labels will be available at The Expo Group Service Desk. Affixing the labels is the sole responsibility of the exhibitor or his representatives. All previous labels should be removed or obliterated. The Expo Group assumes no responsibility for: - Error to above procedures. - Removal of containers with old empty labels and The Expo Group labels. - Improper information on empty labels. - Material stored in containers with empty labels. To expedite removal of materials, The Expo Group shall have authority to change designated carriers. The Expo Group has Right of Preference into and out of show-site building to prevent tie-ups and provide an orderly operation for the show. Exhibitors have the responsibility of arranging for outgoing shipments. Make sure materials are properly crated and labeled before turning in Bills-of-Lading to freight desk. This prevents shipping out empty crates. Acceptance of Bills-of-Lading by The Expo Group freight desk does not represent acceptance of counts on the bill. All outgoing freight will be counted by designated carrier at the booth, notifying The Expo Group of any adjustments. The Expo Group is not responsible for security of exhibitor freight that is left unattended in the booth while waiting for the designated carrier. The Expo Group shall not be liable to any extent whatsoever for any actual, potential, or assumed loss of profits or revenues, or for any collateral costs, which may result from any loss or damage to an exhibitor s materials which may make it impossible or impractical to exhibit same. Claims for loss or damage must be submitted to The Expo Group prior to the close of the Show. No suit or action shall be brought against The Expo Group more than one (1) year after the accrual of the cause of action. Any claims regarding material handling services will be adjudicated on its own merits and shall not impact payment for any other services due.

2 13b Freight Move-In Instructions EMPTY REMOVAL INSTRUCTIONS ALL EXHIBITORS MUST HAVE ALL CRATES TAGGED FOR EMPTY STORAGE BY TUESDAY, MAY 22, 2012 AT 5:00 PM. NOTE: EXHIBITORS WILL BE SUBJECT TO A SURCHARGE OF UP TO 20% OF THE TOTAL FREIGHT INVOICE IF CRATES ARE NOT TAGGED FOR REMOVAL BY SET DEADLINE. EMPTY REMOVAL TUESDAY, MAY 22, :00 PM MOVE-IN DATES MONDAY, May 21, 2012 TUESDAY, MAY 22, :30 PM - 6:00 PM 7:30 AM - 5:30 PM SHOW DATES WEDNESDAY, MAY 23, 2012 THURSDAY, MAY 24, :00 AM - 6:30 PM 8:00 AM - 2:00 PM MOVE-OUT DATES THURSDAY, MAY 24, :00 PM - 6:30 PM ALL SHIPMENTS MUST BE ACCOMPANIED BY CERTIFIED WEIGHT TICKETS. ALL CARRIERS WITH MULTIPLE SHIPMENTS MUST HAVE INDIVIDUAL WEIGHT CERTIFICATES ACCORDINGLY. THE EXPO GROUP RESERVES THE RIGHT TO REFUSE A DRIVER CHECK-IN UNTIL THE PROPER WEIGHT TICKETS ARE OBTAINED. NO EXCEPTIONS!!

3 13c Accessible Storage What is Accessible Storage? Where are My Items Stored? Accessible Storage Rates Trailer Storage Rates Storage of exhibit materials that exhibitors do not have space to store in their booth. Generally these items are needed on a daily basis to hand out to attendees or in other cases it could be back up equipment for systems failure. Our on site freight personnel will reserve a designated area at show site. Rates are charged at the published labor rate. There is a 1 hour minimum from booth to storage. On show days there is a 1 hour minimum for the first order thereafter a ½ hour minimum per material movement ( in / out ) of storage, on a per day basis. When applicable a trailer will be used to store these items. These rates are in addition to the above rates. Trailer space rates with a ¼ trailer minimum space usage. ¼ trailer $ per day ½ trailer $ per day ¾ trailer $ per day Full trailer ( exclusive use) $ per day. Please note that all exhibit materials that are still remaining in storage trailers will be returned to your booth space upon official show closing. Number of Items Crates Cartons Cases Equipment Miscellaneous ADDITIONAL INFORMATION Can t find it? Please call your Customer Account Manager (CAM) with any questions, needs or special requests. Daily Activity to Booth Per Day Stand by Equipment CALCULATING YOUR TOTAL Accessible Rate Storage Rate Subtotal Less 10% If Ordered and Paid by 4/23/2012 TOTAL By ordering or using any of the services listed above, the exhibitor and their representatives acknowledge reading and accept all The Expo Group Terms and Conditions and agree that the Exhibiting Company, Authorizer and their representative are fully governed by the provisions described therein. Exhibiting Company: Booth Number: Print Name: Authorizer s Signature: Date: / /

4 13d Material Handling Rates You will receive a 10% credit on the rates listed below if you prepay for this service by and ship your freight roundtrip on the official show carrier (YRC). Credit will be applied to the balance of this service after the final audit of the show. MATERIAL HANDLING SERVICES CRATED: Material that is skidded or is in any type of shipping container that can be unloaded at the dock with no additional handling required. SPECIAL HANDLING: Material delivered by a carrier in such a manner that it requires additional handling, such as ground unloading, stacked or constricted space unloading, designated piece unloading, shipment integrity, alternate delivery location, loads mixed with pad-wrapped material, carpet and/or pad only shipments, no documentation and shipments that require additional time, equipment or labor to unload. Federal Express, UPS, Airborne Express & DHL are included in this category due to their delivery procedures STRAIGHT TIME: Monday - Friday, 8:00 am - 4:30 pm. OVERTIME: Monday - Friday, 4:30 pm - 8:00 am, All Day Saturday, Sunday, and Holidays. WAREHOUSE HOURS: Monday - Friday, 9:00 am - 3:00 pm. 1 Advance Shipments To Warehouse Crated: Warehouse Dates: April 23 - May 16, 2012 (200 lb. Minimum per shipment) Special Handling of Crated or Boxed Shipments (200 lb. Minimum per shipment) Straight Time: Outbound Overtime Surcharge *: Straight Time: Outbound Overtime Surcharge *: Round Trip Charge /Per cwt $105.00/cwt. $ 22.50/cwt. $130.00/cwt. $ 27.00/cwt Shipments Direct to Show-Site Small Packages Additional Surcharges Crated: Begin Receiving 3:30 pm on May 21, 2012 (200 lb. Minimum per shipment) Special Handling of Crated or Boxed Shipments (200 lb. Minimum per shipment) Special Small Package (50 lbs. Maximum per Shipment) Letters or small packages received at show-site during show days only. Shipment Delivered after Deadline Date (in addition to above rates) Warehouse Shipment after May 7, 2012 Show Site Shipment after May 22, 2012 Crated: Outbound Overtime Surcharge *: Special Handling: Outbound Overtime Surcharge *: $40.00 per Shipment $20.00/cwt. $25.00/cwt. $ 90.00/cwt. $ 22.50/cwt. $115.00/cwt. $ 27.00/cwt. Empty Removal Surcharge Exhibitors will be subject to a surcharge of up to 20% of the total freight invoice if crates are not tagged for removal by set deadline. * Charge applies only if freight moves out on overtime. Number of CWT s (100 lbs.) x Applicable Rate = Amount x = x = x = x = Total By ordering or using any of the services listed above, the exhibitor and their representatives acknowledge reading and accept all The Expo Group Terms and Conditions and agree that the Exhibiting Company, Authorizer and their representative are fully governed by the provisions described therein. Exhibiting Company: Booth Number: Print Name: Authorizer s Signature: Date: / /

5 13e Special Handling Definitions Special handling applies to shipments that are loaded by cubic space and/or packed in such a manner as to require additional labor/handling, such as ground unloading, constricted space unloading, designated piece unloading, carpet only shipments or stacked shipments. Also included are mixed shipments and shipments without individual bills of lading. Shipments loaded in this manner require additional time, labor, or equipment, to unload, sort and deliver. What is Ground Loading/Unloading? Vehicles that are not dock height, preventing the use of loading docks, such as U-hauls, flat bed trailers, double drop trailers, company vehicles with trailers that are not dock level, etc. What is Constricted Space Loading/Unloading? Trailer loaded high and tight shipments that are not easily accessible. Freight is loaded to full capacity of trailer - top to bottom, side to side. One example of this is freight that is loaded down one side of a trailer that must be bypassed to reach targeted freight. What is Designated Piece Loading/Unloading? Drivers that require the loading crew to bring multiple pieces of the freight to the rear of the trailer to select the next piece, having to remove freight from the trailer then reload to fit or the trailer must be loaded in a sequence to ensure all items fit. What are Stacked Shipments? Shipments loaded in such a manner requiring multiple items to be removed to ground level for delivery to booth. Stacked or cubed out shipments, loose items placed on top of crates and/or pallets constitute special handling. What are Multiple Shipments? Multiple shipments on a truck do not automatically indicate special handling, unless the shipments are mixed on the truck, failing to maintain shipment integrity and/or have multiple deliver areas. What are mixed shipments? Mixed shipments are defined as shipments of mixed crated and uncrated goods, where the percentage of uncrated is minimal and does not warrant the full uncrated rate for the shipment, but does require special handling. What does it mean if I have No Documentation? Shipments arrive from a small package carrier (including, among others, Federal Express and UPS) without an individual Bill of Lading, requiring additional time, labor and equipment to process. What about carpet only shipments? Shipments that consist of carpet and/or carpet padding only require special handling because of additional labor and equipment to unload. What is the difference between Crated and Uncrated Shipments? Crated shipments are those that are packed in any type of shipping container that can be unloaded at the dock with no additional handling required. Such containers include crates, fiber cases, cartons, and properly packed skids. Un uncrated shipment is material that is shipped loose or pad-wrapped, and/or unskidded without proper lifting bars and hooks.

6 14a Shipping Questions Choice of Destination Why Ship To The Warehouse? What Do I Need To do To Ship To The Warehouse? Why Ship Direct? What To Do For Direct Shipments? You can either choose to ship to the Warehouse or direct to the Exhibit Hall. Each destination has distinct advantages. If time allows, shipping to the warehouse can be your best choice of destination. It enables you to check on the arrival of your shipment at the warehouse and solve any problems that might occur en-route. Shipment to the warehouse also ensures that your exhibit will be in your booth location on the first or targeted day of set-up. There s no waiting time at the dock, which lessens the possibility of numerous delays. Refer to the appropriate form for material handling rates. Be sure delivery takes place within the time frame specified. (See Shipping Information Form). There are no advantages to warehouse shipping if you cannot comply to the requirements. 1. Use the provided shipping labels, photocopies, or any other proper labeling method for shipment to the warehouse address. Use two labels per piece, and specify show name, exhibitor name and booth number. 2. Crate all machinery; the warehouse will not accept uncrated deliveries due to the difficulties in storing and handling them. 3. Consign the shipment to The Expo Group, using a standard Bill of Lading form. 4. Provide an office address and phone number where a responsible party may be reached should any problems arise en-route or at the warehouse. Your shipment can arrive later when sent direct to the Exhibit Hall. There is also the benefit of reduced handling of your materials no unloading and reloading at the warehouse. One setback to direct shipment you should keep in mind is the possibility of waiting time at the docks some carriers will charge you for it, and you will be trading set-up time for unloading time. Refer to the Material Handling form for rates. 1. Use the exhibit Hall shipping address. 2. Make sure shipment arrives during scheduled move-in days and hours and at your targeted time if specified. There is no staff available to handle shipments arriving at other times. 3. Be prepared to have truck wait in line for unloading most shows require truck check-in at a marshaling yard where paperwork and unloading order is established. If early unloading is necessary make sure the driver checks into the marshaling yard early. 4. Each exhibitor should insure materials from point of departure to point of return. Contact your insurance agent for a rider to your existing policy. Also be certain that the policy includes liability insurance. IMPORTANT: Ship Pre-Paid: Collect charges will not be accepted at either destination (Warehouse or Direct to Show site). 6 Outbound Shipments 1. Be prepared for the outbound shipment. Know your next destination and if you have a choice of carrier, be sure to contact them in advance. If you have a preferred specific carrier, other than TEG s specified carriers, you must contact them, and advise them of the truck check-in deadlines. Carrier information will also be available on-site at the TEG Service Center. 2. Once you ve packed up, submit an outbound Material Handling Agreement (available at the TEG Service Center) to The Expo Group. This will coordinate moving and loading procedures. 3. Once the Material Handling agreement is submitted, your truck should be checked into the marshaling yard before the deadline and be prepared to receive the shipment when your turn comes. 4. If your designated carrier does not check in at the marshaling yard by the time specified in your Move-Out Letter (distributed at the Show), your freight will be shipped by one of TEG s specified carriers. IMPORTANT: Please do not leave material unlabeled at any time during the move-out. It may be presumed abandoned and/or mistaken for trash.

7 14b Shipping Information 1 Shipping Information The Expo Group has been designated as the official freight handling contractor with responsibility for unloading, delivery to booth, reloading, and processing of all exhibitor s freight shipments. All shipments must be prepaid. Shipments should be made on straight bills of lading, including correct weight, number of pieces, classification of shipments, and detailed information and instructions for handling of heavy equipment. Certified weight tickets must be submitted when recording shipments for unloading. To enable us to serve you better, copies of bills of lading should be sent to The Expo Group at our letterhead address. All shipments not properly labeled (no company name, no booth #, no final destination) will be held in a freight holding area. Please check in at The Expo Group Customer Service Desk with your shipping information and paperwork. In the event your materials are not received by The Expo Group, contact your carrier directly. Have your shipping pro number available before you call. Use of couriers such as UPS, Federal Express, Airborne and DHL are not recommended. These carriers deliver freight in bulk and receive one signature for all shipments before the shipments are accounted for. The Expo Group is not responsible for shipments said to be delivered but not accounted for. Attention International Exhibitors: Visit for details about new wood packaging materials regulations. 2 Weight Verification All shipments to The Expo Group warehouse or show-site which arrive via common carrier, van line, or any closed bodied vehicle with dual wheels, must be weighed to insure complete accuracy in preparation of your invoice. The Expo Group asks that you please accompany all shipments with a certified weight ticket. Please have driver present this weight ticket upon checking in to be unloaded. If you are using a privately owned vehicle or rental van, this does not apply. Where certified weight tickets are not provided, receivers estimates of weight will prevail. Shipment of materials to the advance warehouse or direct to showsite address indicates acceptance of all terms. If you have any questions concerning the above policy, please do not hesitate to contact our Customer Account Manager (CAM) at (972)

8 14c Shipping Addresses 1 Advance Shipments Advance Shipments to The Expo Group Warehouse Advance shipments will be accepted at The Expo Group Warehouse beginning Monday, through Wednesday, May 16, Materials arriving after May 7, 2012 will be received at the warehouse with an additional after deadline charge. These shipments should be consigned and the bill of lading made out as follows: Name of Exhibiting Company - Booth No(s) The Expo Group c/o YRC 400 Barton Street St. Louis, MO Materials arriving at the warehouse after Monday, May 7, 2012 will be subject to a surcharge. 2 Direct Shipments Direct Shipments to: The Shipments consigned directly to the during installation should be timed to arrive beginning Monday, May 21, 2012 no earlier than 3:30 pm. Shipments should be consigned and bill of lading made out as follows: Name of Exhibiting Company - Booth No(s) c/o The Expo Group The - Halls 4& Convention Plaza St. Louis, MO Note: Carriers must check in at The Expo Group Material Handling office at show site for dock assignment and unloading time.

9 14d Shipping Data Return Recommended To Better Serve Your Shipping April 23, Needs Company Information Shipping Information Transportation Important, please return this form 30 days prior to move in to facilitate the proper staff and equipment to unload your exhibit materials. Please copy for your reference. Exhibiting Company: Booth Number: Contact Name at Exhibiting Company: Telephone Number: ( ) - Fax Number: ( ) - Corporate Name: What are the least number of work days to erect your booth? Shipper: (Name of Company if different from above, i.e., exhibitor appointed contractor, etc.) Address: (From where material will be shipped) City: State: Zip: Contact Name: Telephone Number: ( ) - Date Shipment being sent: / / Intended/Expected arrival date: / / Material being shipped to: (Circle one) Warehouse Direct to Convention facility If using a Customs or International forwarder, please print name: Phone Number: Fax Number: Shipped via: (Circle one) Common Carrier Van Line Private Vehicle Air Freight Other: Mobile Units 4 Shipping Problems List Carrier Name(s): Number of Pieces to be shipped: Largest Piece: Size Weight Type of Packing: Crated Uncrated Machinery Misc. Estimated Total Weight of Booth In case a problem occurs with shipment, contact (in order of preference): Name: Phone Number: ( ) - ( ) - ( ) - (Office) (Home) (Cell) Name: Phone Number: ( ) - ( ) - ( ) - (Office) (Home) (Cell) All freight handling charges must be paid in full at show site by check or credit card. Shipment of materials to warehouse or show-site address indicates acceptance of these terms.

10 Warehouse Shipments EXHIBIT MATERIAL To: (EXHIBITOR) (BOOTH #) THE EXPO GROUP c/o YRC 400 Barton Street St. Louis, MO Warehouse Shipments EXHIBIT MATERIAL To: (EXHIBITOR) (BOOTH #) THE EXPO GROUP c/o YRC 400 Barton Street St. Louis, MO Name of Convention: 2012 Must Arrive by Wednesday, May 16, 2012 Name of Convention: 2012 Must Arrive by Wednesday, May 16, 2012 Carrier: No Pieces: Carrier: No Pieces: Warehouse Shipments EXHIBIT MATERIAL To: (EXHIBITOR) (BOOTH #) THE EXPO GROUP c/o YRC 400 Barton Street St. Louis, MO Warehouse Shipments EXHIBIT MATERIAL To: (EXHIBITOR) (BOOTH #) THE EXPO GROUP c/o YRC 400 Barton Street St. Louis, MO Name of Convention: 2012 Must Arrive by Wednesday, May 16, 2012 Name of Convention: 2012 Must Arrive by Wednesday, May 16, 2012 Carrier: No Pieces: Carrier: No Pieces:

11 Direct Shipments EXHIBIT MATERIAL To: (EXHIBITOR) (BOOTH #) The - Hall 4 & 5 c/o THE EXPO GROUP 701 Convention Plaza St. Louis, MO Direct Shipments EXHIBIT MATERIAL To: (EXHIBITOR) (BOOTH #) The - Hall 4 & 5 c/o THE EXPO GROUP 701 Convention Plaza St. Louis, MO Name of Convention: 2012 Do not Deliver Prior to Monday, May 21, 2012 at 3:30 pm Name of Convention: 2012 Do not Deliver Prior to Monday, May 21, 2012 at 3:30 pm Carrier: No Pieces: Carrier: No Pieces: Direct Shipments EXHIBIT MATERIAL To: (EXHIBITOR) (BOOTH #) The - Hall 4 & 5 c/o THE EXPO GROUP 701 Convention Plaza St. Louis, MO Direct Shipments EXHIBIT MATERIAL To: (EXHIBITOR) (BOOTH #) The - Hall 4 & 5 c/o THE EXPO GROUP 701 Convention Plaza St. Louis, MO Name of Convention: 2012 Do not Deliver Prior to Monday, May 21, 2012 at 3:30 pm Name of Convention: 2012 Do not Deliver Prior to Monday, May 21, 2012 at 3:30 pm Carrier: No Pieces: Carrier: No Pieces:

12 Exhibit Services Simply reliable success

13 The show must go on YRC is ready to customize transportation solutions for any exhibit shipment, any size load. With increased reliability, quality and speed, YRC gives you the freedom to choose the level and speed of service most appropriate for your shipment. YRC offers Guaranteed Precision, Expedited Precision and Sealed Exhibit security. Specialized Solutions and caravan services deliver efficient transportation from show to show. And so will your business, with the confidence to focus on your customers, not the whereabouts of your tradeshow booth. YRC is the first and only provider to offer customers a free inbound guarantee.* Be confident your booth will arrive on time with YRC. Gain the on-site advantage Move in, set up and move out. It s simple when you work with the exhibit experts. YRC professionals are at the big trade shows, ensuring your materials arrive on time and depart quickly so you don t miss the next tradeshow deadline. Secure success YRC guarantees safe delivery with our patented Sealed Exhibit protection and security solution. Pay for only the space your shipment occupies. Your exhibit is sealed behind a locked partition and is protected from pickup through delivery to the show site. Shipment visibility provides additional peace of mind. Enjoy the transportation management tools on my.yrc.com, and gain online control of your shipment from start to finish. Be Confident. It s a YRC Delivery. * Subject to applicable tariffs and Rules and Conditions publications. yrc.com Copyright 2009 YRC Inc. Printed in U.S.A. YRC-014 2/09

14 TTS SERVICE PROFILE ALL TRAILERS ARE AIR-RIDE!! FREE Storage Prior to Show Airfreight Service at Common Carrier Rates!! Pre-Printed Bills of Lading and Labels 3-5 Day Ground on Air Ride Trailers Next Day Air On-Site Representation to Help With Your Individual Needs Your Preferred Freight Carrier for JETC 2012 Conference & Exhibition May 22 nd -25 th St. Louis, MO Winner of the Exhibitor s Choice Awards Best Freight/Transportation Company 2 years in a row! 2010/ /7 live customer support More reliable and cost effective than common carriers No hidden fees or charges On-site reps to help you with your shipping needs Coast-to-coast in 5 days or less at economy rates Automatic POD notification sent to your or PDA Your Own Personal Shipping Representative Exclusive Vehicle/Container Shipping Courtesy Reminder Calls One Day Prior to Pick Up Show to Show Caravan Service 7556 Trade St San Diego, CA SHIP-TTS Toll-Free ( ) Whether you go Land, Sea, Or Air; TTS will get you there. On Time. Every Time. GUARANTEED! Please Contact Us 7:00 am - 5:00 pm, PDT Mon-Fri Toll Free or mhill@tshow.com for more information on what TTS can do for you

15 HOW TO SHIP LIKE A PRO PACKING YOUR MATERIALS Recognize that if you are shipping electronic equipment, or delicate articles, they need to be packed in sturdy cases to protect them during shipment. The packaging your computer came in from the factory is designed for one shipment only, and often those are put into palletized blocks of freight of the same size and dimension. TTS can provide you with options to suit your customs cases needs. SHIPPING LABELS TTS will provide you with preprinted shipping labels for all of your freight. Always remove old shipping address labels from previous shows. This is like leaving the bag tags on your luggage when you fly. Keep only a single destination label visible so the freight handlers can avoid misrouting of freight. PALLETIZE AND SHRINK WRAP FREIGHT IF POSSIBLE This is an excellent way to keep your freight together during transit. Keep in mind you will need to label every box within the pallet. It is very important to note how many pieces the pallet contains. HOW ABOUT A QUOTE? Simply fill in the blanks and it to: mhill@tshow.com OR fax it to NAME OF ATTENDEE: PHONE NUMBER: COMPANY NAME: ADDRESS: SUITE: CITY: ST: ZIP: TAKING IT TO: DIRECT SHOW SITE DELIVERY ADVANCED WAREHOUSE ESTIMATED PIECES ESTIMATED WEIGHT SERVICE LEVEL: ECONOMY 3-5 DAYS EXPRESS 1-2 DAYS EXCLUSIVE TRAILER 7556 Trade St San Diego, CA Toll Free 877.SHIP.TTS ( ) Fax

16 15 Union Rules To assist you in planning your participation in the upcoming exhibition, we are certain you will appreciate knowing in advance that union labor will be required for certain aspects of your exhibit handling. To help you understand jurisdiction that the various unions have, we ask that you read the following: DECORATORS UNION Members of this union claim jurisdiction over all set-up and dismantling of exhibits. In connection with Exhibits and Displays in booths no larger than 300 net square feet, exhibitors or full time Company Representatives, only, may install and dismantle exhibits and displays by hand, without power tools. In booths no larger than 300 net square feet, exhibitors or full time Company Representatives only, may hang signs or graphics. Non-Union exhibit appointed contractor employees and non-union temporary labor are excluded from working in booths. TEAMSTERS UNION Members of this union claim jurisdiction on the operation of all material handling equipment, all unloading and reloading, and handling of empty containers. TIPPING The Expo Group (TEG) requests that exhibitors do not tip TEG employees. This applies to all employees. Any request for such should be brought to the attention of a TEG representative at the service desk. NOTE TO ALL EXHIBITORS Personnel of The Expo Group cannot lend material handling equipment or tools to exhibitors.

17 16 Lift Equipment & Labor On-site rigging labor is available to assist you with installing your equipment. It is not necessary to order labor for unloading your truck. EQUIPMENT & LABOR STRAIGHT TIME OVERTIME DOUBLE TIME Monday - Friday Monday - Friday 4:30 pm - 6:30 pm Monday - Friday, 6:30 pm - 8:00 am 8:00 am - 4:30 pm Saturday 8:00 am - 4:30 pm After 4:30 pm, Saturday and All Day Sunday and Holidays 5,000 lb. Fork & Operator $175.00/Hour $262.50/Hour $308.75/Hour Lift/Operator Date Start End Number of Men Number of Hours Total Man Hours Rate Amount Installation Dismantle Additional Labor Date Start End Number of Men Number of Hours Total Man Hours Rate Amount Installation Dismantle TERMS AND CONDITIONS Insurance: It is understood that The Expo Group is not an insurer. Insurance, if any, should be obtained by the exhibitor. It is highly recommended that exhibitors arrange All Risk coverage. This can be done by endorsements to existing policies. Exhibitor s materials should be insured from the time they leave their firm until they are returned after the close of the show. Whenever possible, all work will be performed during Straight Time hours. The minimum charge for labor is one hour per man ordered, and includes the time necessary for workmen to assemble tools, report to booth, have completed work checked by customer, and return with Exhibitor to the designated labor check-in areas. All on-site orders must be secured with a credit card on file at the time labor is signed out. Exhibitor is required to cancel labor at least two days prior to date for which labor was ordered. Otherwise, a one hour per man No-Show charge will be billed to exhibitor, Exhibitors must pick up labor at The Expo Group Service Center or labor desk at the requested time, failure to do so will cause you to be assessed a One Hour per Man charge. NOTE: Exhibitors who wish to allow a display builder or Exhibitor Appointed Contractor to order services on their behalf, MUST file a Third Party Authorization form with The Expo Group. ADDITIONAL INFORMATION Task of Forklift & Crew (Install Header, Spot Machinery, etc.): CALCULATING YOUR TOTAL Subtotal Less 10% If Ordered and Paid by 4/23/2012 TOTAL By ordering or using any of the services listed above, the exhibitor and their representatives acknowledge reading and accept all The Expo Group Terms and Conditions and agree that the Exhibiting Company, Authorizer and their representative are fully governed by the provisions described therein. Exhibiting Company: Booth Number: Print Name: Authorizer s Signature: Date: / /

18 17a Exhibitor Supervised Labor On-site labor is available to assist you in unpacking and installing your booth before the show and in dismantling and packing your booth after the show. You may choose to supervise the handling of these tasks yourself under Option I or you may choose to have these tasks supervised by The Expo Group personnel under Option 2. LABOR RATES - EXHIBITOR SUPERVISED Straight Time $ 95.00/Hour Straight Time: Monday - Friday, 8:00 am - 4:30 pm Overtime $142.00/Hour Overtime: Monday - Friday, 4:30 pm - 6:30 pm and Saturday, 8:00 am - 4:30 pm Double Time $190.00/Hour Double Time: Monday - Friday, 6:30 pm - 8:00 am Saturday, After 4:30 pm and All Day Sunday and Holidays EXHIBITOR SUPERVISED LABOR Exhibitor Supervised labor requires an on-site representative to supervise the installation and/or dismantle of the exhibit. If they are unable to do so, it may be required to order The Expo Group Supervised Labor under Option 2. Procedure Date Start End Number of Men Number of Hours Total Man Hours Rate Amount Installation Dismantle TERMS AND CONDITIONS Insurance: It is understood that The Expo Group is not an insurer. Insurance, if any, should be obtained by the exhibitor. It is highly recommended that exhibitors arrange All Risk coverage. This can be done by endorsements to existing policies. Exhibitor s materials should be insured from the time they leave their firm until they are returned after the close of the show. Whenever possible, all work will be performed during Straight Time hours. The minimum charge for labor is one hour per man ordered, and includes the time necessary for workmen to assemble tools, report to booth, have completed work checked by customer, and return with Exhibitor to the designated labor check-in areas. All on-site orders must be secured with a credit card on file at the time labor is signed out. Exhibitor is required to cancel labor at least two days prior to date for which labor was ordered. Otherwise, a one hour per man No-Show charge will be billed to exhibitor. Exhibitors must pick up labor at The Expo Group Service Center or labor desk at the requested time, failure to do so will cause you to be assessed a One Hour per Man charge. Dismantle labor is not available until one hour after show closes. ADDITIONAL INFORMATION Can t find it? Please call your Customer Account Manager (CAM) with any questions, needs or special requests CALCULATING YOUR TOTAL Installation Labor Subtotal Dismantle Labor Subtotal Subtotal Less 10% If Ordered and Paid by 4/23/2012 TOTAL By ordering or using any of the services listed above, the exhibitor and their representatives acknowledge reading and accept all The Expo Group Terms and Conditions and agree that the Exhibiting Company, Authorizer and their representative are fully governed by the provisions described therein. Exhibiting Company: Booth Number: Print Name: Authorizer s Signature: Date: / /

19 17b TEG Supervised Labor Want to Save Time and Money? Select The Expo Group to Supervise the installation and dismantle of your booth. Save on hotel nights and travel expenses by arriving the day before the show opens. Leave when the show closes. Spend your time developing leads. Be rested and prepared to promote your product. LABOR RATES - THE EXPO GROUP SUPERVISED Straight Time $122.00/Hour Straight Time: Monday - Friday, 8:00 am - 4:30 pm PM Fill IN Overtime $183.00/Hour Overtime: Monday - Friday, 4:30 pm - 6:30 pm and Saturday, 8:00 am - 4:30 pm Double Time $244.00/Hour Double Time: Monday - Friday, 6:30 pm - 8:00 am Saturday, After 4:30 pm and All Day Sunday and Holidays Company Representative to call for questions and confirm completion of booth set up: Phone Number: ( ) - Cell Number: ( ) - Special Equipment Request:. OPTION 2 - THE EXPO GROUP SUPERVISED LABOR If you are unable to provide an on-site representative to supervise the installation and/or dismantle of your exhibit, take advantage of The Expo Group to handle it all for you. We will supervise the labor, set the exhibit according to your instructions, dismantle and then ship it to the address of your choice. Please fill out the following form for further information. All orders are governed by TEG Terms and Conditions (Form 4) Procedure Date Start End Number of Men Number of Hours Total Man Hours Rate Amount Installation Dismantle IMPORTANT: You must complete and return The Expo Group Supervised Set Form on the following page and return it with your order. In addition install, dismantle and packing instructions must be included. TERMS AND CONDITIONS Insurance: It is understood that The Expo Group is not an insurer. Insurance, if any, should be obtained by the exhibitor. It is highly recommended that exhibitors arrange All Risk coverage. This can be done by endorsements to existing policies. Exhibitor s materials should be insured from the time they leave their firm until they are returned after the close of the show. Whenever possible, all work will be performed during Straight Time hours. The minimum charge for labor is one hour per man ordered, and includes the time necessary for workmen to assemble tools, report to booth, have completed work checked by customer, and return with Exhibitor to the designated labor check-in areas. All on-site orders must be secured with a credit card on file at the time labor is signed out. Exhibitor is required to cancel labor at least two days prior to date for which labor was ordered. Otherwise, a one hour per man No-Show charge will be billed to exhibitor. ADDITIONAL INFORMATION CALCULATING YOUR TOTAL Installation Labor Subtotal Can t find it? Please call your Customer Account Manager (CAM) with any questions, needs or special Dismantle Labor Subtotal requests. Subtotal Less 10% If Ordered and Paid by 4/23/2012 TOTAL By ordering or using any of the services listed above, the exhibitor and their representatives acknowledge reading and accept all The Expo Group Terms and Conditions and agree that the Exhibiting Company, Authorizer and their representative are fully governed by the provisions described therein. Exhibiting Company: Booth Number: Print Name: Authorizer s Signature: Date: / /

20 17c TEG Supervised Set Exhibit Info Complete only if ordering The Expo Group Supervised Labor. (Option 2) 1 Inbound Shipping Information Carrier: Phone: ( ) - Pro #: Shipped To: Warehouse Show Site Date Shipped: Shipped From: City: State: Zip: Total Number of: Crates Cartons Fiber Cases Other (Specify) 2 3 Set-up Information Outbound Shipping Information Company Representative to call for questions and confirm completion of booth set up. Phone Number: ( ) - Set Up Plans/Photo: Attached To be Sent With Exhibit In Crate # Carpet: With Exhibit Rent From The Expo Group Carpet Color: Size: Electrical Placement: Drawing Attached Drawing with Exhibit Electrical Under Carpet Graphics: With Exhibit Shipped Separately Special Tools/Hardware Required: A Total of: Crates Cartons Fiber Cases Other (Specify) are being shipped to the following outbound destination. Ship To: Telephone ( ) - Must Arrive at Destination By: Method: Air Freight Van Line Common Carrier Other (Specify) Date Carrier is Scheduled to Pickup Freight: Name of Carrier: Carrier Phone: ( ) - Total Number of: Crates Cartons Fiber Cases Other (Specify) Freight Charges: Prepaid Collect Bill To (Company Name & Address): Phone Number: ( ) - NOTE: The Expo Group will not be responsible for product that is not properly packaged and labeled by the exhibitor. Company Name: Booth #: Emergency Contact Name: Phone #: ( ) -

21 18a Electrical Terms and Conditions IMPORTANT Please read the list of work below. If you require any of this work to be performed in your booth space, it must be performed by a show electrician. This work falls within the permit that is issued by the city electrical inspector and is issued to the show electrician and cannot be performed by any other union, I&D house or exhibitor. Please feel free to contact our office for clarification of scope of work. WORK REQUIRING ELECTRICIAN LABOR 1. *Electrical & Network distribution under carpet and flooring. 2. *Electrical & Network distribution overhead and/or through booth structure. 3. Connection/Disconnection of all 208 or higher voltage services. 4. Hardwiring of all electrical connections. 5. Wiring of overhead signs. 6. Wiring or repairs of electrical equipment. 7. Installation and hanging of lights and light fixtures. 8. All special and static lighting for displaying of product or sales demonstrations excluding full stage productions. 9. Connections to electrical motors, inverters/chargers, disconnects or sound and projection equipment. 10. Installation of Plasma Screens. *Network cable and connectors may be provided by exhibitor to avoid additional material charges. IMPORTANT RULES AND INFORMATION 1. Please be advised that whenever possible, it is requested that an authorized representative accompany the electrician to the labor desk when they have completed their work in your booth, in order to sign out the electrician. 2. The minimum labor charge will equal one (1) hour per man for installation and one-half (1/2) hour per man or one half the installation time for dismantle. Please refer to the Electrical Order Form for labor rates and terms. 3. When an electrician goes to a booth for requested labor With Supervision and no supervision is available, there will be a minimum charge of one (1) hour labor per man requested. 4. If lift equipment is required to hang special lighting, signs, etc., the exhibitor will be charged an hourly rate for the lift and its operator. 5. Time must be allowed for the electrician to gather necessary equipment, have their work checked by the exhibitor and re turn tools and equipment to the supply office prior to being signed out. If any of the work listed above is required, the following information MUST be provided in order to avoid delay of electrical installation: A scaled floor plan with exact outlet locations, including dimensions, booth orientation reflecting surrounding booth or aisle numbers & main power drop location for island booths. Power comes from the floor, tunnels and walls at the You must order a separate outlet for each outlet location on your floor plan. ISLAND BOOTHS There is a minimum labor charge of (1) hour to deliver power to all Island booths, 1/2 hour minimum labor charge for removal. All additional distribution is done by show electricians on a time & material basis. 208V & HIGHER VOLTAGES There is a minimum labor charge of (1) hour for installation & 1/2 hour for removal of all high voltage services. Material charges may apply. If you require services not listed on this form please call for a quote. DEDICATED OUTLETS Dedicated outlets require a 20 amp outlet. 24 HOUR SERVICES Electricity may be turned on within 30 minutes of show opening and off within 30 minutes of show closing, show days only. If your require power at any other time order 24 hour power at double the outlet rate.

22 18a Electrical Terms and Conditions IMPORTANT TERMS & CONDITIONS 1. In the event that the totals are calculated incorrectly on the order form, The Expo Group reserves the right to make the necessary corrections and charge the corrected amount. Exhibitors will be notified by fax of any such corrections. 2. Outlet rates listed include bringing the services to one location at the rear of all in-line or peninsula booths. All services provided to island booths require labor and material for distribution. If floor plan showing main power location is not submitted prior to the electric provider move-in date, an electrician will bring the main power to a convenient location at the electrician s discretion. Please refer to item #6. 3. Outlet rates listed do not include the connection of any equipment, special wiring, distribution of electrical services or labor. Distribution from the power source to all other locations in a booth space regardless of booth type requires labor and is performed on a time and material basis. Exhibitors are invited to contact their CAM at the TEG Service Center to discuss any additional costs that may be incurred. 4. A separate outlet must be ordered for each location where an electrical service is required. 5 amps or 500 watts is the minimum amount of power that can be ordered for any one location. Power must be ordered according to peak amperage ratings. 5. Labor rates are based on current wage scales and are subject to change in the event of a wage increase after rates have been published. A minimum charge of (1) hour labor will apply for all installation work. The removal of this work will be charged a minimum of 1/2 hour or 1/2 the total time of installation. 6. In the event 1000 watt overhead quartz lights cannot be mounted to existing catwalks in the convention hall, lift and labor charges will be applied to hang the lights as requested. Please contact the TEG Service Center to determine if any additional charges will apply. 7. The electricians are authorized to cut floor coverings when essential for installation of services unless otherwise directed. Typically the decorators cut the carpet. 8. has an exclusive provider of all material and equipment used in the distribution of temporary electrical services through-out the exhibit hall including the exhibitors booth space. This material is provided on a rental basis ONLY and remains the property of the electricians. It shall be removed only by electricians. 9. Any extension cords or power strips ordered on the order form should be picked up at the TEG Service Center. 10. Standard wall and other permanent building utility outlets or sockets are not part of booth space and may not be used by exhibitors unless electrical services have been ordered through the TEG Service Center. 11. All equipment regardless of source of power, must comply with federal, state and local codes. The electrician reserves the right to inspect all electrical devices and connections to ensure compliance with all codes, for which labor charges can be incurred. The electrician is required to refuse connections where the exhibitor wiring or equipment is not in accordance with electrical codes. 12. All electrical equipment must be properly tagged and wired with complete information as to the type of current, voltage, phase, cycle, horsepower, etc., required for operation. 13. All Exhibitor s cords must be a minimum of 14 gauge, 3 wire and grounded. Two (2) wire extension cords are not allowed. All exposed non-current carrying metal parts of fixed equipment, which are liable to be energized shall be grounded. 14. Payment in full must be rendered during the event. Exhibitors ARE NOT billed for services provided. Services will be interrupted if payment is not received. 15. Credit will not be given for services installed and not used. 16. Claims will not be considered or adjustments made unless filed in writing by Exhibitor prior to the close of the event. 17. Exhibitor holds the electricians harmless for any and all losses of power beyond the electrician s control, including, but not limited to, losses due to utility company failure, permanent power distribution failure, power failure caused by vandalism, faulty Exhibitor equipment or over loads caused by Exhibitor. 18. By signing the order electrical form, exhibitor hereby agrees to all terms and conditions on this page.

23 18b Electrical Service 1 Basic Electrical Service Quantity x Price = Total 120 Volts Watts (5 Amps) x $ = Watts (10 Amps) x $ = Watts (15 Amps) x $ = Watts (20 Amps) x $ = 208 Volts Single Phase 30 Amps x $ = 60 Amps x $ = 100 Amps x $1, = 208 Volts Three Phase 30 Amps x $ = 60 Amps x $1, = 100 Amps x $2, = Lighting Equipment Materials Labor Rates Includes Current Consumed (Provide Drawing Showing Light Location) 150 Watt Flood Light x $ = 100 Watt Arm Light x $ = 300 Watt Flood Light x $ = 1000 Watt Quartz Light x $1, = Electricity Not Included Extension Cords 15 x $ = Multi Outlet Strip x $ = Straight Time 8:00 am - 4:00 pm Monday - Friday $ Overtime 4:00 pm - 8:00 am Monday - Friday, Saturday, Sunday & Holidays $ * Any Exhibit with lights requires electrical labor to inspect and plug in any and all lighting fixtures. Cancellation Policy Cancellations received less than one week prior to the first day of exhibitor scheduled move-in will be billed at 100%. ADDITIONAL INFORMATION An electrical location must be provided with this order. See Form 18d. Is it: Attached To Follow Use Standard Location CALCULATING YOUR TOTAL Subtotal Less 10% If Ordered and Paid by 4/23/2012 Taxes and Fees Multiplied by 8.49% TOTAL By ordering or using any of the services listed above, the exhibitor and their representatives acknowledge reading and accept all The Expo Group Terms and Conditions and agree that the Exhibiting Company, Authorizer and their representative are fully governed by the provisions described therein. Exhibiting Company: Booth Number: Print Name: Authorizer s Signature: Date: / /

24 18c Electrical Labor Exhibitors requiring distribution under carpet or flooring should complete the Authorized to Proceed-Without Supervision below. This allows the electrician to distribute your electrical services on the floor prior to your arrival, expediting your carpet installation, freight move-in and booth installation. We will always try to complete this work on straight time whenever possible. However, we must follow the installation schedules that we are given. If you or your representative prefer to be present during electrical distribution, complete the section below. AUTHORIZED TO PROCEED-WITHOUT SUPERVISION, per the attached floor plan. The electrician will proceed on straight time whenever possible, however, the electrician must follow event installation schedules which may require overtime installation. Authorized Signature: Print Name: Estimated date and time of booth installation: Date: Time: Authorized to Proceed With Supervision, per the attached floor plan. The electrician will proceed on straight time whenever possible. However, the electrician must follow event installation schedules. Please be advised that all supervised labor will be provided on a first-come, first-served basis. We can not guarantee how quickly we will be able to respond to your needs in this situation. You must check in at the Service Center at least one hour prior to the time you request below to confirm your labor call. You will be charged if we arrive and you are not ready for labor to complete the scheduled work. I or my representative wish to be present during electrical distribution. Estimated Date: Time: # of Electricians: Please come to the Service Center at least one hour prior to requested date and time to confirm labor call. Name of Supervisor: Authorized Signature: I & D House: Telephone Number: If your require any additional electrical work in your booth, please provide us with a production schedule or complete the section below. This will assist us in accommodating labor requirements. Example: Day Monday Date 1/5 # of Electricians 2 Time 8 am Work Requested Hang track lights Day Monday Date 1/5 # of Electricians 1 Time 2 pm Work Requested Hook up 208 volt service Day Tuesday Date 1/6 # of Electricians 4 Time 8 am Work Requested Hang Plasmas and do networking of computers Day Date # of Electricians Time Work Requested Day Date # of Electricians Time Work Requested Day Date # of Electricians Time Work Requested Day Date # of Electricians Time Work Requested Day Date # of Electricians Time Work Requested Day Date # of Electricians Time Work Requested Please be advised that labor will not be automatically dispatched according to production schedule. A representative must come to the Service Center at least one hour prior to each individual labor call to confirm that booth is ready for such labor. By ordering or using any of the services listed above, the exhibitor and their representatives acknowledge reading and accept all The Expo Group Terms and Conditions and agree that the Exhibiting Company, Authorizer and their representative are fully governed by the provisions described therein. Exhibiting Company: Booth Number: Print Name: Authorizer s Signature: Date: / /