Descartes End-to-end Vision for Ecommerce

Transcription

1 Descartes End-to-end Vision for Ecommerce Presenter: Gregor Walter April Göteborg

2 Safe Harbor Safe Harbor: Certain information in this presentation relates to currently planned or anticipated development activities by Descartes (the Roadmap ). The Roadmap is subject to change at any time at the sole discretion of Descartes, which may include the addition or deletion of certain items from the Roadmap, changes in the scope or expected functionality of certain items or changes in the projected time line for completion of such items. Nothing contained in this presentation should be interpreted as a commitment, promise or other binding obligation in respect of any portion of the Roadmap or the projected timing under the Roadmap. Descartes undertakes no obligation to communicate any changes in its Roadmap at any time.

3 Disclaimer Confidential and proprietary to the Descartes Systems Group Inc. ( Descartes ) and its affiliates. The Descartes All rights reserved, no part may be reproduced or shared without prior written permission. Complying with all applicable copyright law is the responsibility of the user. This document contains general guidelines and is for general reference only (some training materials are only supplementary to the information provided during live training sessions). The information is subject to change without notice. Refer to for current information and/or contact information should you require further assistance Descartes makes no warranties, express or implied, in respect of this document or its contents.

4 Agenda Introduction Ecommerce Reality Digital Transformation Descartes Ecommerce

5 Agenda Introduction Ecommerce Reality Digital Transformation Descartes Ecommerce

6 Internet Usage

7 Internet Usage

8 Ground Traffic Lights for smartphone-addicted pedestrians!

9 Agenda Introduction Ecommerce Reality Digital Transformation Descartes Ecommerce

10 Package/Parcel Growth Source: Pitney Bowes Parcel Report 2017

11 Cross Border Parcels EU Source: Verband österreichischer Handelsunternehmen

12 The Rise of the influenza Influencers 78% of consumers are influenced by social media when shopping online Source: PwC Total Retail Survey 2016

13 Case Study Fitvia - PackAngels Influencers are good in selling but need support in shipping. Peak Cyber Week orders. This can be a big chance for Logistic Service Providers!

14 Agenda Introduction Ecommerce Reality Digital Transformation Descartes Ecommerce

15 Digital Transformation Who do you think invented the digital camera?

16 B2B Sample Buying a new heating the old way Local heating company No local stock - he get the parts from the local specialized dealer He buys from a whole seller, he gets it from the manufacture imports stuff etc.

17 Buy your heating online Go online, get a quote, order it Cut the middle man 30% cheaper for the consumer Logistic Service Provider takes care of the delivery

18 This is not fair! One Smith & Wesson Beats Four Aces

19 Digital Transformation - Key Takeaways Don t ignore start! It s not the question if others will service this particular field, just when Talk to your customers Check your customer base maybe you have the right customers already! Start small by servicing an overlooked area, gain a foothold Iterate, learn, try again

20 Agenda Introduction Ecommerce Reality Digital Transformation Descartes Ecommerce

21 Descartes Ecommerce Solutions

22 Connections Easily connect your customers to your ecommerce world Rapidly onboard and connect to over 65+ channels Exchange data in realtime Stream information into internal systems and platforms API marketplaces, carts, Marketplaces, payment systems & more Carts, Pay Systems & More

23 Warehouse Management (pixi) Modern, mobile solutions on Android Chaotic stock management, multi-order-picking Efficient wave order picking Geared towards: companies shipping 500 to 10,000+ parcels per day

24 Customer Success: Maskworld.com Managing peak seasons easily using Descartes pixi* WMS Requirements Handle peaks: 450% growth in 10 days Increase productivity Decrease error rates Benefits Double productivity at receiving goods Triple productivity at shipping Save $600k costs per year Halloween Halloween Carneval Shipments per day Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

25 Shipping Rate shopping & automated label creation Streamline operations with automatic label creation Quickly and easily compare rates with multiple carriers Boost customer service with enhanced shipment visibility Choose the right carrier for the service expected by the customer automatically integrated with your ecommerce website / customer requirements. Real-time data Ecommerce integration Rate shopping Visibility

26 Home Delivery Route optimization, increase efficiencies and value-added service offerings Manage and schedule deliveries more efficiently Deliver more packages in fewer miles and reduce costs Provide differentiated, value-added customer services

27 Customer Success Decreased scheduling staff from 50 to 5 people Saved over $3.0 million with eco delivery concept eco Wednesday 22 April 2017 Free Standard Delivery eco Thursday 23 April 2017 Premium Delivery ( 8.50) Friday 24 April 2017 Saturday 25 April 2017 Same Day Delivery ( 19.00) Sunday 26 April 2017 Monday 27 April am-9am Significantly Increased Revenue with additional services 9am-11am 11am-1pm eco eco eco

28 Customer Success BC Sands

29 Customs - GCT

30 Summary Don t ignore the Ecommerce avalanche Start small, but start Go step by step, involve your customers Descartes delivers an end-to-end Ecommerce supply chain solution suite We offer solutions to all logistical Ecommerce challenges and for all industries We help you to grow Integrated services offer competitive advantages Technical integration is key for successful Ecommerce operations Deep Ecommerce domain expertise Check out more on Logistics The Engine of Ecommerce Gregor Walter gwalter@descartes.com

31 Network Applications Content Community