Deliverable D4.3.1: Guidelines and proposals for the revision of ITS architecture in Greece MARIA CHATZIATHANASIOU, EVANGELOS MITSAKIS

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1 Deliverable D..1: Guidelines and proposals for the revision of ITS architecture in Greece MARIA CHATZIATHANASIOU, EVANGELOS MITSAKIS DECEMBER, 01

2 PROJECT INFORMATION Title: Acronym: EoI Reference number: Programme: Intelligent Transport Systems in South East Europe SEE-ITS SEE/D/0099/./X South East Europe Transnational Cooperation Starting date: September 8 th, 01 Duration: Web site: months PROJECT PARTNERS No Name Short name Country LP Centre for Research and Technology Hellas - Hellenic Institute of Transport CERTH-HIT Greece ERDF PP1 Patras Municipal Enterprise for Planning and Development S.A. ADEP S.A. Greece ERDF PP AustriaTech - Federal Agency for Technological Measures Ltd ATE Austria ERDF PP Hungarian Transport Administration HTA Hungary ERDF PP Bulgarian Association Intelligent Transport Systems ITS Bulgaria Bulgaria ERDF PP Intelligent Transport Systems Romania ITS Romania Romania ERDF PP6 University of Ljubljana UL Slovenia ERDF PP7 Institute for Transport and Logistics Foundation EU ASP1 Hellenic Intelligent Transport Systems ITS HELLAS Greece EU ASP ITS Hungary Association ITS Hungary Hungary 0% ASP1 Italian ITS Association TTS Italia Italy 10% PP1 Albanian Association of Urban Transport SHKTQ Albania 10% PP Faculty of Transport and Traffic Sciences, University of Zagreb ITL FPZ Italy Croatia Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

3 DOCUMENT PROFILE Document status: Deliverable code: Deliverable title: Final version D..1 Guidelines and proposals for the revision of ITS architecture in Greece Work Package: Preparation date: 0/1/01 Submission date: 01/0/01 Total pages: 86 Dissemination level: Public Author: Maria Chatziathanasiou Contributors: Evangelos Mitsakis, Panagiotis Iordanopoulos Abstract: The current document presents the preliminary analysis that has been conducted in order to establish the basis for the formulation of a Greek ITS Architecture Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

4 EXECUTIVE SUMMARY The current document presents the preliminary analysis that has been conducted in order to establish the basis for the formulation of a Greek ITS Architecture (Greece currently lacks a national ITS Architecture). In particular, it contains the first attempt made in Greece in order to define a national ITS Architecture that will guide future ITS implementations and thus facilitate the ITS deployment in Greece. A list of local stakeholders, related to ITS, were reached and interviewed (on the basis of a questionnaire survey) in order to express their expectations from ITS applications. Their participation resulted to the identification of the User Needs, thus forming the basis for the Greek ITS Architecture. Following, these User Needs were mapped against specific functions of the European Framework Architecture (FRAME), thus resulting to the functional context that is proposed for the national ITS Architecture. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

5 CONTENTS 1. Introduction Short outline of SEE-ITS project Aim of the report Contents and structure of the document 9. Background The European ITS Framework (FRAME) 10.. Necessity for a National ITS Architecture 11.. Possible actions undertaken so far 1. Proposal for a High-Level National ITS Architecture 1.1. Methodology 1.. User needs 1.. Mapping of User Needs against FRAME functions 7.. Functional Viewpoint 6. Conclusions Actions towards interoperability 77.. Final concluding remarks 77 Bibliography 79 Annex I: Questionnaire for identification of the User Needs 80 Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

6 LIST OF TABLES Table 1: Stakeholders participating in the User Need questionnaire survey 1 Table : The national identified ITS User Needs 16 Table : FRAME functions associated to the identified User Needs 8 Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

7 LIST OF FIGURES Figure 1: FRAME Context Diagram (source: FRAME Browsing Tool) Figure : Functional Area 1: Context Diagram proposed Functions Figure : Functional Area : Context Diagram proposed Functions Figure : Functional Area (a): Context Diagram proposed Functions Figure : Functional Area (b): Context Diagram proposed Functions Figure 6: Functional Area : Context Diagram proposed Functions Figure 7: Functional Area : Context Diagram proposed Functions... 7 Figure 8: Functional Area 6: Context Diagram proposed Functions... 7 Figure 9: Functional Area 7: Context Diagram proposed Functions... 7 Figure 10: Functional Area 8: Context Diagram proposed Functions... 7 Figure 11: Functional Area 9: Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

8 ABBREVIATIONS AND TERMINOLOGY ATEI ATMC CERTH EU FRAME ITS OASA ThiTA Technical Educational Institute of Athens Athens Traffic Management Centre Centre for Research and Technology Hellas European Union The European ITS Framework Intelligent Transport System Athens Urban Transport Organization Thessaloniki s Integrated Transport Authority Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7

9 1. INTRODUCTION 1.1. Short outline of SEE-ITS project SEE-ITS is a transnational project aiming to stimulate cooperation, harmonization and interoperability between isolated Intelligent Transport Systems (ITS) in South East Europe. SEE-ITS focuses on setting the framework for ITS deployment in the field of road transport and for interfaces with other modes of transport based on the guidelines of the European Union s Directive (010/0/EU) dealing with ITS deployment. The scope of the project is to enhance the interoperable use of ITS for traffic monitoring and control along road transport networks at transnational, regional and local (urban/peri-urban) levels. The project results will set a long-term sustainable strategic and operational framework for institutional and operational integration of ITS in South East Europe countries. 1.. Aim of the report An ITS Architecture is a set of high level viewpoints that enable plans to be made for integrating ITS applications and services. It normally covers technical aspects, but, also, related organisational, legal and business issues. ITS Architectures can be created at national or regional level or related to specific sectors/services/systems. The aim of an Architecture is to ensure: Successful integration among different systems, thus contributing to interoperability among systems and organizations The desirable performance level and behaviour Easiness in management, maintenance and extension of ITS applications That the ITS meets the needs/expectations of the users Given that currently Greece lacks a national ITS Architecture, the current document has a twofold aim: To prepare the ground for the formulation of a national ITS Architecture, by identifying and endorsing the services that should be provided by an ITS system, namely by identifying the national ITS User Needs (mapping is done with the participation of ITS related stakeholders). To propose the basis for a national ITS Architecture that will enable the national applications to be made interoperable at a national and European level. This is done by associating the above mentioned services with the relevant functional areas and functions (functional viewpoint) of the European ITS Framework (widely known as the FRAME Architecture). Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 8

10 1.. Contents and structure of the document The report is structured in four () chapters. The first one is the introductory one and it briefly presents the scope of the current document. The second one presents basic components of the FRAME Architecture, the necessity of a national ITS Architecture, as well as actions (if any) that have been undertaken so far (at a national level) for the establishment of an ITS Architecture. The third chapter includes the methodology that has been applied for the purposes of the current analysis. Also, it includes the results of the questionnaire survey that has been conducted with the participation of local ITS-related stakeholders in order to identify the Greek ITS User Needs. Finally, it presents the context of the Functional Viewpoint that is proposed (based on the identified User Needs) for the formulation of a national ITS Architecture. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 9

11 . BACKGROUND.1. The European ITS Framework (FRAME) FRAME is the European Architecture for ITS. It provides a reference for the terminology, a decomposition of an ITS system and a methodology to build new ITS architectures. These aspects are used to allow harmonization with national ITS architectures. FRAME does not define technology, thus enabling the freedom to apply it in order to implement different ITS systems that use different technological solutions. Its distinctive characteristic is that it contains more than one way of performing a service, thus it enables the user to select the most appropriate set of functionalities. FRAME covers the following areas of ITS (FRAME official website): Electronic Fee Collection Emergency Notification and Response Roadside and In-Vehicle Notification Traffic Management (Urban, Inter-Urban, Parking, Tunnels and Bridges, Maintenance and Simulation, together with the Management of Incidents, Road Vehicle Based Pollution and the Demand for Road Use) Public Transport Management (Schedules, Fares, On-Demand Services, Fleet and Driver Management) In-Vehicle Systems including some Cooperative Systems Traveller Assistance Pre-Journey and On-Trip Planning, Travel Information Support for Law Enforcement Freight and Fleet Management Provide Support for Cooperative Systems specific services not included elsewhere, e.g. bus lane use, freight vehicle parking Multi-modal interfaces links to other modes when required, e.g. travel information, multi-modal crossing management FRAME defines and provides the core elements of a common European Framework for ITS systems, namely: a list of European User Needs for ITS a set of architectures that describes the different elements and interactions necessary to satisfy the User Needs recommendations for standards and best practices that should be used during implementation The first version of the FRAME architecture was created by the project KAREN and published in 000. FRAME is provided with a browsing tool and a selection tool. The first aims at allowing the easy navigation through the existing information, while the second one Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 10

12 allows the user of the architecture in real systems, as for example for the implementation of a real ITS system. Figure 1 presents the Context Diagram of FRAME. The diagram presents the ITS as a single item and the links needed by the functionality within it to communicate with the external entities (i.e. Terminators). It enables, firstly, the system boundary to be defined and, secondly, definitions to be produced regarding the way, in which the functionality inside the ITS expects the outside entities to behave. Figure 1: FRAME Context Diagram (source: FRAME Browsing Tool).. Necessity for a National ITS Architecture A national ITS Architecture provides a common framework for planning, defining and integrating Intelligent Transportation Systems. It defines the functions that are required for ITS, the physical entities of subsystems where these functions reside, as well as the information flows and data flows that connect the functions and physical subsystems together into an integrated system. A national ITS Architecture provides specifications that enable (Jesty, Gaillet, Burkert, Avontuur, Schulz, & Franco, 000): Compatibility of information delivered to end-users through different media; Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 11

13 Compatibility of equipment with infrastructures, thus enabling seamless travel across Europe; A basis for national and/or regional authorities to produce master plans and recommendations to facilitate ITS deployment; An open market for services and equipment where compatible sub-systems are offered (no more ad-hoc solutions); Economies of scale in equipment manufacture permitting competitive prices and cheaper investments when compatibility is guaranteed; A known market place into which producers can supply products with reduced financial risk. In Greece, no ITS architecture has been developed so far. This is both cause and effect to the fact that ITS is not well developed, in relation with other European countries more advanced in ITS implementations, as well as to the fact that the relevant governmental agencies placed more emphasis on hard infrastructures (e.g. road networks, public transport systems etc.). As such there is no dedicated ITS related framework, although some attempts have been made to promote the ITS EU directive. Moreover, there is still no ITS division in the organogram of the relevant Ministry that will facilitate the ITS implementation in Greece. Furthermore, certain lack of knowledge about the content and benefits from the existence of an ITS architecture has been identified. This lack of an ITS architecture has created several problems, such as the low ITS deployment, the limited interoperability among existing systems and services, and the lack of a solid framework that will facilitate future ITS implementations... Possible actions undertaken so far As mentioned above, no actions have been undertaken so far towards the formulation of a national ITS architecture in Greece. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

14 . PROPOSAL FOR A HIGH-LEVEL NATIONAL ITS ARCHITECTURE.1. Methodology As already mentioned, the current document has a twofold aim: to prepare the ground for the formulation of a national ITS Architecture, namely to identify the national ITS User Needs 1 to propose the basis for a national ITS Architecture that will enable the national applications to be made inter-operable at a European level, namely to propose and present the basic levels (functional areas and sub-areas) of the functional viewpoint The basic rule followed in order to achieve the aforementioned goals was the compliance with the FRAME Architecture. The first step undertaken was the identification of the ITS Users and the mapping of the ITS User Needs. The latter ones were identified through a questionnaire survey that addressed local stakeholders involved in ITS (providers/developers and users). Twelve (1) organizations/stakeholders have participated in the survey, covering a variety of ITS related fields. The participating stakeholders are presented in Table 1, along with their field of specialization. Title Table 1: Stakeholders participating in the User Need questionnaire survey Number of Stakeholders Questionnaires Technology provider Infrastructure manager Provider of transport services Public Entity or Supervising Authority 1 LINK Technologies SA, ATS Traffic Systems Attikes Diadromes S.A., Olympia Odos S.A. Thessaloniki s Integrated Transport Authority (ThITA), Athens Urban Transport Organization (OASA), Attiko Metro S.A. Athens Traffic Management Centre (ATMC) 1 User Needs provide a formalised description of the Services that will be provided through the deployment of the results from the creation of an ITS Architecture. What the Stakeholders themselves want should be expressed in their own words in their Stakeholders' Aspirations. These Aspirations are then mapped to the User Needs so that a particular ITS Architecture can be created from the Framework Architecture. The resulting ITS Architecture is then used to plan the deployment of what is needed to deliver the Services (or aspirations) identified by the Stakeholders. The Functional Viewpoint defines and describes what functionality needs to be included in a system that can fulfil the requirements of the User Needs. The Functional Viewpoint expresses the System in functional terms and it shows how its functionality links to the outside world (users of the system and the data used within the system) ( (Bossom, Jesty, & Davies, 00, p. 9). Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

15 Research centre or University Independent expert 1 Total 1 Athens Technical Educational Institute (ATEI), CERTH/HIT, National Technical University of Athens (NTUA) The formulation of the questionnaire was based on the European ITS Architecture FRAME. The questionnaire is presented in the Annex of the current document (in Greek). Nine (9) thematic areas were identified (based on the respective Groups of FRAME ) and the survey participants were asked to provide their demands and expectations from ITS systems related to each one of these areas. The nine thematic areas that were used for the survey purposes are listed below: 1. Infrastructure Planning and Maintenance. Law enforcement. Electronic payment. Incident management and emergency services. Travel Guidance and Information 6. Traffic Management and Cooperative Systems 7. Intelligent Vehicle Systems 8. Freight and Fleet Management 9. Public Transport Management The participants answers were matched to specific User Needs of the FRAME Architecture (FRAME User Needs V.1, available at: Following the identification of the national ITS User Needs, the associated functions were identified. The mapping of the User Needs against the FRAME Functions was done with the use of the FRAME Browsing Tool. It should be highlighted, though, that there is no one-toone relationship between the User Needs and the functionality in the Functional Viewpoint (User Needs may be served by Functions in different areas and by more than one Function) (Bossom, Jesty, & Davies, 00, p. 16). Based on the functions identified, the proposed Functional Viewpoint was presented (diagrams) both in the level of its Functional Areas (at the highest level) and its Functions (High-Level and Low Level ). For FRAME, the User Needs have been divided into Groups representing requirements that are related. Within each Group, further divisions into categories are made, so that requirements for the same services are kept together. It should be noted, though, that for the purposes of the survey, the thematic areas presented within the questionnaire do not completely match the FRAME Groups. For example, incident management and emergency services were dealt in a common thematic area within the questionnaire, while FRAME identifies them in separate Groups. There are currently eight Functional Areas in FRAME. The Functional Areas are described with the first digit of the code number of the functions. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

16 .. User needs Before reaching out to the local ITS related stakeholders for the identification of the User Needs, it was necessary to identify all the possible users of ITS. These are mentioned below: Travellers and drivers (including travellers with special needs) Freight and Transport industry: companies dealing with logistics or provide public passenger transport System suppliers that deliver hardware and software components of the ITS (and system integrators) Traffic control operators and emergency services. Information providers Local authorities that plan and manage the transport needs for the territory of their responsibility High level national authorities (i.e. Ministry of Transport, Ministry of Public Order and Citizen s Protection) that plan and manage the transport needs in a national level, as well as issue regulations concerning the ITS operations and services Research centres and universities that are involved in the ITS development and application from a research point of view The User Needs identified from the Greek ITS related stakeholders are presented in Table. The table presents each User Need with its code number, as provided by FRAME. Additional code references are provided in fainted grey in those cases where relevant User Needs exist. The table also presents the degree of the organization s/company s relevance to each specific thematic area. According to this relevance, the following weights were assigned to the provided answers: 1: no relevance at all : small relevance : relevant : high relevance : absolute relevance At this point, it should be mentioned that for a couple of identified User Needs no relevant FRAME User Needs were found. Nonetheless, it is important that all the answers provided by the stakeholder are taken into consideration for a future Greek ITS architecture. These identified User Needs are provided below (and presented in italics within the Table): Selling fare products through internet with the use of banking cards Connectivity with the Traffic Control Centre of the police Exploit new form of communication (social media) for traffic management The ADAS should not distract the driver The functionality in each Functional Area is divided into Functions. There are two types of Functions: High-Level Functions and Low-Level Functions. High-Level Functions are Functions that are very complex and, therefore, broken into lower level Functions. Low-Level Functions are Functions whose functionality can be described without the need for sub-division into constituent (lower level) Functions ( (Bossom, Jesty, & Davies, 00, p. 1). Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

17 Code User needs Name Table : The national identified ITS User Needs Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson Infrastructure Planning and Maintenance The system shall be able to exchange traffic and travel information between adjacent TICs to enhance local information and improve strategic planning.1.0. The system shall be able to provide facilities to enable co-operation and decision making between all relevant authorities, to define optimum traffic management strategies The system shall be able to produce information for travellers on the traffic and travel conditions of all transport modes relevant to the geographical area covered.1.1. The system shall be able to collect traffic data for road network use analysis and prediction calculations.1..1 The system shall be able to model the road network for strategic planning calculations..1.. The system shall be able to assist in the planning of (inter-modal) routes.1.. The system shall be able to archive (a summary of) historical data on transport demand and transport supply for all transport modes..0. The system shall be able to support a database of maintenance operations....1 The system shall be able to receive infrastructure equipment status remotely Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 16

18 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson... The system shall be able to monitor the structural integrity of items of infrastructure e.g. roads, bridges, tunnels, gantries, etc.... The system shall be able to support a database of the road network, infrastructures and road-side equipment.1.0. The system shall be able to collect the evidence of a violation of the traffic laws and regulations in a manner suitable to justify the application of a legal punishment.1.0. The system shall be able to provide support for the enforcement of safe driver behaviour and the provision of vehicle priorities.1.0. The system shall be able to communicate with Police Command and Control Systems The system shall be able to collect evidence on vehicles that commit traffic signal violations.1.1. The system shall be able to collect evidence on vehicles that exceed local (variable) speed limits.1.1. The system shall be able to measure the characteristics (e.g. length, weight, etc.) of a vehicle automatically, whilst the vehicle is in motion ( Weigh in Motion ) Electronic payment The system shall be able to use a variety of relevant payment methods either electronic or not, including central account and post payment, central account and prepayment, on-board account, etc The system shall manage customer data, e.g. identification, account, rights of residents, etc. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 17

19 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson.1.0. The system shall give exact details of any financial transaction to the travellers.1.0. The system shall be able to manage tariff policies (define fares/fees according to selected criteria).1.0. The system shall be able to use a variety of payment or receipt means, including contactless smart cards The system shall have a minimum impact on the traffic flow, e.g. a short transaction duration.1..1 The system shall be able to share revenues between road network operators.1.. The system shall enable a single payment to be paid for services offered by different related transport systems (e.g. metro, bus, train, road and parking) The system shall be able to exchange information between a toll collection unit and a vehicle..1.. They system shall have the maximum security necessary for electronic financial transactions.1..1 The system shall be able to collect evidence on the non-payment of tolls and other illegal financial transactions Selling fare products through internet with the use of banking cards Have all transactions in the cloud (redesign existing cloud services to support ticket payment for multi-modal travel) Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 18

20 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson Utilise existing Mobile Network payment systems Incident management and emergency services The system shall be able to make an e-call The system shall be able to detect that the vehicle has been involved in an accident, identify its location, and initiate an 'ecall' automatically The system shall be able to provide two-way data and/or voice communications between the vehicle and the emergency control centre The system shall be able to detect a vehicle when it has been stolen The system shall be able to stop a vehicle when it has been stolen The system shall be able to provide the location of a vehicle when it has been stolen and/or to indicate when it passes a certain point The system shall support a green wave for emergency vehicles..0.1 The system shall monitor the movement of hazardous goods and provide appropriate support in the case of an incident..0. The system shall be able to provide the location of hazardous goods. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 19

21 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to advise the emergency services on any hazardous goods that have been involved in an incident...1. The system shall be able to provide relevant information to the emergency services on the type of hazardous good(s) involved in an incident.... The system shall be able to support the creation of emergency plans The system shall detect and respond to various incidents on the road network The system shall assist the emergency services to provide an effective response to road traffic incidents The system shall minimize the time between the occurrence of an incident and its detection The system shall be able to run (pre-) defined incident mitigation strategies automatically The system shall be able to co-ordinate the emergency and rescue services once an incident has been detected and until the situation has returned to normal The system shall provide communications between the emergency services, hospitals and TCCs for the provision of incident information The system shall be able to collect and store data on each incident, e.g. location, type, severity, number & type of vehicles involved, the emergency/rescue vehicles needed etc. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 0

22 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson 7... The system shall be able to provide information on each incident to TICs for onward transmission to travellers The system shall be able to produce incident data statistics, e.g. frequencies of occurrence, by time, type and location; identification of "high risk" locations on the road network; performance of the incident detection system The system shall be able to minimize the consequences of an incident on the road network for those travellers who are not involved 7... The system shall be able to provide local warnings on dangerous sections of the road network. Dedicated nationwide emergency coordination centres should be set up and operated The system shall be able to combine different technologies for emergency services and incident management Travel Guidance and Information The system shall be able to provide accurate, credible, timely, and easy to comprehend traffic and travel information where it may be of benefit to the user The system shall enable travellers to plan their trip using their own travel criteria, e.g. modes of transport, time of departure/arrival, road selection criteria, etc The system shall enable travellers to plan their trip according to the needs of their disabilities Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

23 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to influence modal shifts according to a specified transport policy The system shall be able to provide trip information on other modes of transport, e.g. for demand-spreading when major events occur, or when weather conditions, strikes, cultural or sports events etc. cause problems for one mode The system shall be able to provide current and forecast traffic and travel information for all modes at local, regional, national and international levels The system shall be able to provide extensive multi-modal trip information, e.g. prices, fares, routes, forecast & current traffic situations, traffic control, demand mgt measures, local warnings, special events, weather conditions, hotels etc The system shall be able to provide route information to all drivers, e.g. restrictions, travel times, etc The system shall be able to provide road and traffic information adapted to different classes of users, e.g. travellers, radio broadcasters, service operators The system shall be able to provide access information for those travellers with special needs (e.g. physical access, lifts, escalators, parking & toilets, nappy changing rooms, access for (guide) dogs, etc.) at relevant areas, e.g. transit areas. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

24 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to provide information about "Points of Interest", e.g. location, opening times, price of service, nearest transport service points The system shall be able to provide information to travellers so as to influence their choice of destination and/or mode of travel, e.g. to protect the environment of a "Point of Interest", or geographic area The system shall enable the traveller to use cash or electronic means to pay for the one-off usage of the service, where appropriate The system shall be able to provide access to reservations and prepayment services The system shall be able to provide (multi-modal) booking & prepayment services from all places that provide (multi-modal) route planning information, e.g. railway stations, airports, ports etc The system shall be able to provide customised pre-trip information to 6... hand-held and in-vehicle devices The system shall provide traffic information (e.g. travel conditions on roads and other modes, accidents, special events, car park status, etc.) to the traveller during his/her trip in a timely manner The system shall be able to provide alternative routes or mode-switch recommendations when it detects, or is informed, that problems have occurred on a mode The system shall be able to provide information about other transport modes: e.g. location of P+R areas, PT timetable, etc. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

25 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson 6... The system shall be able to provide cyclists and pedestrians with information about suitable routes The system shall be able to provide all drivers with information on current road travel conditions, e.g. route restrictions, travel times, etc The system shall be able to collect data from a variety of different sources, e.g. road/traffic management, police, weather services, floating car etc The system shall be able to provide customised on-trip information to hand-held and in-vehicle devices The system shall be able to provide a driver with a suitable alternative route, when the original planned route becomes unavailable The system shall be able to use real-time information to compute the recommended route. Real-time advanced navigation systems for cars and trucks supported by cloud services Geo-cast and broadcast technologies for real time information distribution Traffic Management and Cooperative Systems The system shall support the existing and new traffic management needs of authorities by providing a flexible yet comprehensive approach to determine traffic management strategies (including bridge and tunnel control) The system shall be able to implement identified control strategies that conform to specified policy. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

26 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to control urban roads and traffic The system shall be able to control inter-urban roads and traffic The system shall be able to monitor sections of the road network to provide the current traffic conditions (e.g. flows, occupancies, speed and travel times etc.) as real time data The system shall monitor urban roads and traffic The system shall monitor inter-urban roads and traffic The system shall be able to monitor traffic flow at, and the operation of, the road intersections of the network over which it has the control The system shall be able to monitor and record weather conditions, e.g. wind, fog, rain level, ice, etc The system shall be able to use consistent historical data to complement real-time data, when necessary The system shall be able to predict short, medium, and long-term traffic conditions, e.g. for minutes, hours and days ahead The system shall enable a TCC operator to control, possibly remotely, infrastructure elements (e.g. traffic lights, VMS) The system shall be able to activate control devices (e.g. traffic lights, VMS), either individually or in groups. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

27 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall enable TCC operators to make temporary changes to the normal control strategy in real-time The system shall be able to control the entries and exits to motorways The system shall be able to provide ramp metering (e.g. using traffic signals or barriers) at selected locations (e.g. slip road entrances to high speed roads) The system shall provide Tidal Flow Control (reservation of lanes for exclusive use in one direction for a period, then the other direction for another period, on parts of the road network). The system shall be able to provide priority to selected travellers (e.g. cyclists, pedestrians) and/or vehicles (e.g. PT, emergency) through the road network, including on motorways (when applicable) The system shall be able to provide control measures for bridges so that warnings of weather conditions, vehicle restrictions and closure can be provided The system shall be able to provide control measures for "tunnel" environments i.e. vehicle restrictions, fire detection, atmospheric pollution and closure Speed management The system shall be able to show the maximum authorised speed of vehicles on selected carriageways to be shown to drivers, and to detect violators. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

28 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to set variable speed limits on parts of the road network The system shall be able to calculate recommended speed limits for given traffic and weather conditions, and road network characteristics The system shall be able to provide vehicles with information about the road network, e.g. speed limits, road hazards, junctions etc The system shall be able to support a database of all speed limits on the road network The system shall be able to override the current method of traffic control to grant priority to selected vehicles, e.g. PT, emergency vehicles The system shall be able to minimise delays of all vehicles using adaptive signal control The system shall be able to give priority to PT vehicles in a manner that minimises the impact on other road users The system shall be able to reserve certain traffic lanes exclusively to specific classes of vehicles (e.g. high occupancy vehicles, or buses) and to detect violators The system shall be able to create a "traffic collar" and limit the entry of all vehicles into a defined area according to (a set of) criteria The system shall be able to control the access of vehicles into a zone using a form of identification, e.g. electronic tags, number plate readers, etc. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7

29 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson (X)FCD The system shall enable data received from vehicles by a road-side device to be integrated, analysed and fused. Hazardous Location Notification The system shall be able to warn drivers in a timely manner of incidents ahead (e.g. road works, accident, traffic queue) via an in-vehicle display. Where available and relevant this information shall include lane(s)/road section(s) affected and expected delay. Hazardous Location Notification The system shall be able to warn the driver in a timely manner, via an in-vehicle display, of adverse road surfaces and weather conditions along the planned route. Hazardous Location Notification The system shall be able to warn driver, via an in-vehicle device, of adverse driving conditions ahead (e.g. slippery road, low visibility, queuing traffic) and advise on the appropriate action (e.g. speed). The system shall be able to recommend a safe speed limit according to the prevailing traffic, weather and road conditions based on the current legal speed limit. The system shall be able to monitor the current inter-urban traffic and weather/environmental conditions, identify incidents, assess their impact, make short term predictions, and select and initiate an appropriate mitigation strategy. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 8

30 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to manage the traffic in an area using a number of local semi-autonomous traffic management units, whose rules can be modified when required The system shall be able to warn the driver, via an in-vehicle device, of incidents in the urban road network as they are detected. The system shall enable a traffic signal controller to receive a request for a green phase from an approaching vehicle; in the event that more than one conflicting request is received at the same time they shall be prioritised (e.g. emergency vehicles before private vehicles), possibly by the TCC operator The system shall monitor the usage of the bus lanes and record the identification, time and location of any vehicle that does not have permission to use it, for further processing by an enforcement agency The system shall enable a traveller to request and receive personalised journey plans in advance, assess different plans according to certain criteria (e.g. vehicle type, travel time, cost, expected traffic density, planned events, facilities en route, parking), and to save one for future use. Connectivity with the Traffic Control Centre of the police Exploit new form of communication (social media) for traffic management Use of wireless communication systems or fiber optic for connecting the road-side equipment to the TCCs Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 9

31 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson Enable VV traffic hazard warnings Connect navigation systems to dynamic databases for speed limits Advanced Driver s Assistance Systems The system shall provide support for direct or indirect assistance for the driving task The system shall be able to inform another vehicle when the host vehicle has detected that a collision is imminent The system shall be able to provide support to control the lateral dynamic behaviour of the vehicle automatically, and keep the vehicle within its current lane of the carriageway. The system shall be able to provide support to provide the driver with information, or active steering support, to assist him/her to keep within the current lane of the carriageway The system shall be able to receive (variable) mandatory speed limits from outside the vehicle The system shall be able to display continuously to the driver the current mandatory speed limit The system shall be able to display continuously to the driver the current mandatory speed limit The system shall be able to provide support to warn the driver when the vehicle in front is too close. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 0

32 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to provide support to warn the driver if the host vehicle moves towards a volume of road space that is about to be occupied, or already occupied, by another road user The system shall minimise the risk of an accident due to the impaired alertness of the driver The system shall be able to detect impairment of the driver, e.g. alcohol/drug abuse, drowsiness, sudden health problems, prolonged inattention, etc The system shall be able to warn the driver when a lack of alertness is detected. The ADAS should not distract the driver Freight and Fleet Management The system shall be able to provide communications between fleet operators and the relevant authorities for the transfer of registration data (e.g. vehicle identity, load, etc.) plus payments The system shall enable the weight of a commercial vehicle to be.1.1. measured whilst the vehicle is travelling (weigh-in-motion) The system shall be able to monitor the vehicle and cargo safety status, and the behaviour of the driver (e.g. duration of driving time, excess speed) The system shall enable the exchange of information, e.g. market enquiries, offer and supplier evaluation data, contracts, invoices, payments etc. between parties, e.g. consignors, consignees etc. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

33 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to provide information about a cargo, (e.g. loading status, contents, delays, delivery status, disputes etc.) to the fleet management centre in real time The system shall be able to prepare and update official documents, e.g. transport orders, customs declarations, hazardous goods declarations, notices of dispatch etc. in a controlled manner, and assist the process of checking them. The system shall be able to exchange official documents (e.g. transport orders, customs declarations, hazardous goods declarations, notices of dispatch etc.) between vehicles, the fleet management centre and the relevant authorities in a controlled manner The system shall be able to track the physical (e.g. temperature) and administrative status (e.g. shipment status, delivery status, etc.) of a cargo throughout its journey The system shall be able to analyse the costs and performance of the FFM operations The system shall be to optimise the scheduling of vehicles The system shall be able to provide an optimal route for each 'normal' 6. vehicle The system shall be able to communicate with other systems, e.g. workshop, customs, road operator, police, etc. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

34 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to locate, identify and monitor the status of a vehicle, equipment or cargo at any time The system shall be able to monitor the vehicle and cargo unit for erroneous procedures (e.g. doors being opened incorrectly) and trigger an anti-theft alarm message to the home base and/or any relevant body The system shall be able to provide the driver with a route to a destination The system shall be able to collect and record information about collection/delivery operations, e.g. arrival & waiting times, additional work, incidents The system shall manage freight and fleets in such a way that the impact of commercial vehicles on the urban environment is minimised The system shall be able to manage freight and fleets in such a way that the distribution of goods in an urban area will be made in the most efficient manner The system shall be able to manage the use of (un-)loading zones to aid the distribution of goods in an urban area The system shall be able to manage the use of the interface between freight transport modes in an effective manner The system shall be able to support a combined transport interface management function. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

35 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall enable the freight vehicle driver, to request a reservation for an urban parking place to enable un/loading. The request will include the desired location, time, duration, potential flexibility, possible hazardous goods and vehicle type. Public Transport Management The system shall provide effective and attractive PT The system shall be able to assist PT operators in planning for the optimum use of existing resources to meet the demand The system shall be able to analyse records of usage and operational data, and passenger surveys, to assist in the planning process The system shall be able to produce optimum vehicle schedules that consider many issues, e.g. links, points, day types, vehicle types, demand types, time bands, limits based on demand etc The system shall be able to produce optimum driver schedules The system shall be able to receive information about the identity, location, status and occupancy all vehicles in the fleet in real time The system shall be able to identify an incident and to revise its services so that passengers may complete their journeys The system shall be able to schedule PT operations dynamically so that incidents or unexpected events can be handled with the minimum disruption. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

36 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to inform travellers about PT operations for a mode of transport, e.g. travel times, delays, fares etc The system shall be able to provide information about a PT service to the travellers before and during the journey The system shall be able to provide an update of arrival/departure information in real-time and present it to travellers of that mode before and during the journey The system shall be able to provide information that is relevant to travellers with special needs, e.g. obstacles, manually operated doors, manual payment systems, restrictions for guide dogs, etc The system shall be able to satisfy a variety of booking types, e.g. last minute, return trip (including weeks/months ahead), being able to take advantage of late opening hours, special facilities etc The system shall be able to provide access to a wide variety of destinations over a large geographic area The system shall be able to provide statistics of usage for reporting to managers, and use in day-to-day operations The system shall be able to provide statistics on how well it actually satisfies its customers, e.g. response times, for reporting to its users The system shall be able to inform travellers about all PT operations, e.g. bus, rail, metro, air, taxi, car-pooling etc The system shall be able to provide in-vehicle general (dynamic) PT information, as well as the arrival time at, and name of, the next stop for this vehicle. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

37 Code User needs Name Organizations/Companies ATMC OASA Attiko Metro SA NTUA AΤΕΙ ThiTA Attikes Diadromes S.A. Link Olympia Odos S.A. CERTH/HIT Independent expert ATS Traffic Systems Ericsson The system shall be able to provide general (dynamic) PT information, personal safety information, as well as the arrival times of next vehicles, delays, etc. at mode interchanges, e.g. bus stops, in metro, railway or bus stations, etc The system shall be able to provide information that is relevant to travellers with special needs, e.g. obstacles, manually operated doors, restrictions for guide dogs and/or push chairs, etc. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

38 .. Mapping of User Needs against FRAME functions Error! Reference source not found. presents the FRAME functions that are associated to the identified User Needs. Again, coding is provided according to FRAME. Additional code references of User Needs are provided in fainted grey in those cases where relevant user needs exist. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7

39 Table : FRAME functions associated to the identified User Needs User needs Associated FRAME Functions Code Name Code Name Infrastructure Planning and Maintenance The system shall be able to exchange traffic and travel information between adjacent TICs.1. Collect PT Vehicle Data to enhance local information and improve strategic planning.1.6 Predict Vehicle Timings..8 Plan New Service Schedule.1.0. The system shall be able to provide facilities to enable co-operation and decision making..8 Provide interface to Other Modes between all relevant authorities, to define optimum traffic management strategies The system shall be able to produce information for travellers on the traffic and travel Manage Urban Traffic Data conditions of all transport modes relevant to the geographical area covered.1..9 Output Inter-urban Traffic Data.1.1. The system shall be able to collect traffic data for road network use analysis and prediction calculations Collect Urban Traffic Data Manage Urban Traffic Data Collect Inter-urban Traffic Data Manage Inter-urban Traffic Data.1..1 Monitor numbers of vehicles in Car Parks.1.. Detect the occupancy of Car Park spaces.1..1 Monitor Service Area Vehicle Occupation.1..1 The system shall be able to model the road network for strategic planning calculations Process Road Network Static Data.1.6. Manage Traffic Prediction Data Store.1.. The system shall be able to assist in the planning of (inter-modal) routes Manage Urban Traffic Data Manage Inter-urban Traffic Data.1.6. Create Traffic Predictions with Simulation Methods.1.6. Manage Traffic Prediction Data Store.1.6. Provide Traffic Predictions Operator Interface Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 8

40 User needs Associated FRAME Functions Code Name Code Name.1.. The system shall be able to archive (a summary of) historical data on transport demand and Manage Urban Traffic Data transport supply for all transport modes Manage Inter-urban Traffic Data..9 Manage Demand Management Data Store..0. The system shall be able to support a database of maintenance operations...8 Provide Maintenance Data Store Management...1 The system shall be able to receive infrastructure equipment status remotely..1 Evaluate Need for Equipment Maintenance... The system shall be able to monitor the structural integrity of items of infrastructure e.g. roads, bridges, tunnels, gantries, etc.... The system shall be able to support a database of the road network, infrastructures and road-side equipment Compliance with legal and regulatory framework.1.0. The system shall be able to collect the evidence of a violation of the traffic laws and regulations in a manner suitable to justify the application of a legal punishment.1.0. The system shall be able to provide support for the enforcement of safe driver behaviour and the provision of vehicle priorities..6 Monitor PT Infrastructure Assess Tunnel Status and Take Action Assess Bridge Status and Take Action..1 Evaluate Need for Equipment Maintenance..8 Provide Maintenance Data Store Management..6 Monitor PT Infrastructure 7.1. Check Compliance 7.1. Get Vehicle Information 7..1 Analyse Image 7.. Determine Violator ID 7.6 Store Violations Data 7.1. Check Compliance 7.1. Get Vehicle Information 7..1 Analyse Image 7.. Determine Violator ID.1.0. The system shall be able to communicate with Police Command and Control Systems 7..6 Create File for use in Prosecution 7..1 Manage Rules 7.. Manage Users' Registration 7.6 Store Violations Data The system shall be able to collect evidence on vehicles that commit traffic signal violations 7..1 Analyse Image 7.. Determine Violator ID Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 9

41 User needs Associated FRAME Functions Code Name Code Name 7.. Sort Fraud and Violation Notifications 7..6 Create File for use in Prosecution The system shall be able to collect evidence on vehicles that exceed local (variable) speed limits The system shall be able to measure the characteristics (e.g. length, weight, etc.) of a vehicle automatically, whilst the vehicle is in motion ( Weigh in Motion ) Electronic payment The system shall be able to use a variety of relevant payment methods either electronic or not, including central account and post payment, central account and prepayment, on-board account, etc Analyse Image 7.. Determine Violator ID 7.. Sort Fraud and Violation Notifications 7..6 Create File for use in Prosecution 7.1. Get Vehicle Information Create EP Contract 1.1. Establish Contract Statistics 1..1 Load User's Account 1.. Debit User's Account 1.. Check User's Contract 1.. Inform and Guide User 1.. Compute Service Fee 1..7 Recover Fee 1..1 Distribute Fees Revenue 1.. Inform Operators on Transactions.1.0. The system shall manage customer data, e.g. identification, account, rights of residents, etc Create EP Contract 1.1. Establish Contract Statistics 1.. Debit User's Account 1.. Inform Users on Transactions 1.. Identify User 1.. Check User's Contract 1.. Inform and Guide User 1.. Compute Service Fee Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 0

42 User needs Associated FRAME Functions Code Name Code Name 1..6 Check Advanced Payment 1..7 Recover Fee 1.. Inform Operators on Transactions 1..1 Check User's rights 1.. Detect Payment Violations 1.6. Manage Access Rights.1..6 Collect Payment for Car Park space use.1.0. The system shall give exact details of any financial transaction to the travellers Create EP Contract 1..1 Load User's Account 1.. Debit User's Account 1.. Inform Users on Transactions 1.. Inform and Guide User 1..7 Recover Fee.1..6 Collect Payment for Car Park space use.1.0. The system shall be able to manage tariff policies (define fares/fees according to selected Create EP Contract criteria) 1.1. Establish Contract Statistics 1.1. Manage Service Data 1.. Compute Service Fee 1..6 Check Advanced Payment 1..1 Check User's rights Manage Tariffs.1..6 Collect Payment for Car Park space use.. Prepare Fare Schemes.1.0. The system shall be able to use a variety of payment or receipt means, including contactless 1.. Debit User's Account smart cards 1..7 Recover Fee The system shall have a minimum impact on the traffic flow, e.g. a short transaction duration 1..1 Detect User 1.. Identify User Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

43 User needs Associated FRAME Functions Code Name Code Name 1.. Check User's Contract 1.. Inform and Guide User 1..7 Recover Fee 1..1 Check User's rights 1.. Block Access to Service.1..6 Collect Payment for Car Park space use.1..1 The system shall be able to share revenues between road network operators Create EP Contract 1.1. Establish Contract Statistics 1..1 Distribute Fees Revenue 1.. Credit Operator's Account 1.. Inform Operators on Transactions Manage Tariffs.1.. The system shall enable a single payment to be paid for services offered by different related Create EP Contract transport systems (e.g. metro, bus, train, road and parking) Establish Contract Statistics 1.1. Manage Service Data 1..1 Load User's Account 1.. Debit User's Account 1.. Check User's Contract 1.. Inform and Guide User 1.. Compute Service Fee 1..7 Recover Fee 1..1 Distribute Fees Revenue.1..1 The system shall be able to exchange information between a toll collection unit and a vehicle. 1.. Credit Operator's Account Create EP Contract 1..1 Detect User 1.. Identify User 1..7 Recover Fee Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

44 User needs Associated FRAME Functions Code Name Code Name 1.. Block Access to Service.1.. They system shall have the maximum security necessary for electronic financial transactions Create EP Contract 1.1. Establish Contract Statistics 1..1 Load User's Account 1.. Debit User's Account 1.. Inform Users on Transactions 1.. Identify User 1.. Inform and Guide User 1.. Compute Service Fee 1..6 Check Advanced Payment 1..7 Recover Fee 1..1 Distribute Fees Revenue 1.. Credit Operator's Account.1..1 The system shall be able to collect evidence on the non-payment of tolls and other illegal 1.. Debit User's Account financial transactions 1..7 Recover Fee 1.. Detect Payment Violations 1.. Block Access to Service Selling fare products through internet using banking cards Incident management and emergency services The system shall be able to make an e-call.1.8 Accept ecall input from outside the Vehicle The system shall be able to detect that the vehicle has been involved in an accident, identify its location, and initiate an 'ecall' automatically The system shall be able to provide two-way data and/or voice communications between the vehicle and the emergency control centre Identify and Classify Emergencies.1.. Plan Emergency Intervention.1.. Manage Incident and Emergency Data.1..1 Identify and Classify Emergencies.11.7 Provide In-vehicle ecall Facilities Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

45 User needs Associated FRAME Functions Code Name Code Name..0.1 The system shall support a green wave for emergency vehicles.1.. Plan Emergency Intervention.1.7 Manage use of Emergency Vehicle..0.1 The system shall monitor the movement of hazardous goods and provide appropriate support in the case of an incident.1..1 Identify and Classify Emergencies.1.. Plan Emergency Intervention.1.. Manage Incident and Emergency Data.11.7 Provide In-vehicle ecall Facilities 9.. Manage and Monitor Hazardous Goods Vehicle Routes..0. The system shall be able to provide the location of hazardous goods Identify and Classify Emergencies.1.. Plan Emergency Intervention.1.. Manage Incident and Emergency Data.11.7 Provide In-vehicle ecall Facilities Prepare/Process information to/from board 8... Manage Incident The system shall be able to advise the emergency services on any hazardous goods that have been involved in an incident...1. The system shall be able to provide relevant information to the emergency services on the type of hazardous good(s) involved in an incident Identify and Classify Emergencies.1.. Plan Emergency Intervention.1.. Manage Incident and Emergency Data Prepare/Process information to/from board 8... Manage Incident.1..1 Identify and Classify Emergencies.1.. Plan Emergency Intervention.1.. Manage Incident and Emergency Data Prepare/Process information to/from board 8... Manage Incident... The system shall be able to support the creation of emergency plans Not allocated as no functionality is currently included in the Architecture Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

46 User needs Associated FRAME Functions Code Name Code Name The system shall detect and respond to various incidents on the road network...1 Detect Incidents from Data..6 Assess Incidents and Devise Responses..7 Provide Incident Mitigations to Traffic Management..8 Send Incident Details to Others..9 Send Incident Details to Information Providers The system shall assist the emergency services to provide an effective response to road..6 Assess Incidents and Devise Responses traffic incidents...8 Send Incident Details to Others The system shall minimize the time between the occurrence of an incident and its.1..1 Identify and Classify Emergencies detection..1.. Plan Emergency Intervention The system shall be able to run (pre-) defined incident mitigation strategies automatically..6 Assess Incidents and Devise Responses The system shall be able to co-ordinate the emergency and rescue services once an incident.1.. Plan Emergency Intervention has been detected and until the situation has returned to normal.1.. Process Emergency Progress Reports.1.. Manage Incident and Emergency Data.1. Provide Access and Maintain Data for Emergency.1.9 Provide Emergency Operator Interface The system shall provide communications between the emergency services, hospitals and.1.. Plan Emergency Intervention TCCs for the provision of incident information.1.. Process Emergency Progress Reports The system shall be able to collect and store data on each incident, e.g. location, type, severity, number & type of vehicles involved, the emergency/rescue vehicles needed etc The system shall be able to provide information on each incident to TICs for onward transmission to travellers Identify and Classify Emergencies.1.. Plan Emergency Intervention.1.. Manage Incident and Emergency Data..10 Manage Store of Incident Data..1 Classify and Identify Incidents..9 Send Incident Details to Information Providers.1..1 Identify and Classify Emergencies..7 Provide Incident Mitigations to Traffic Management Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

47 User needs Associated FRAME Functions Code Name Code Name..8 Send Incident Details to Others..9 Send Incident Details to Information Providers The system shall be able to produce incident data statistics, e.g. frequencies of occurrence,.1.. Manage Incident and Emergency Data by time, type and location; identification of "high risk" locations on the road network; performance of the incident detection system...11 Provide Operator Interface for Incident Management The system shall be able to minimize the consequences of an incident on the road network for those travellers who are not involved..6 Assess Incidents and Devise Responses 7... The system shall be able to provide local warnings on dangerous sections of the road network...7 Provide Incident Mitigations to Traffic Management..8 Send Incident Details to Others..9 Send Incident Details to Information Providers Travel Guidance and Information The system shall be able to provide accurate, credible, timely, and easy to comprehend 6..1 Provide Traveller Trip Interface traffic and travel information where it may be of benefit to the user Provide Traveller Information Interface 6..1 Provide Traveller Trip Interface The system shall enable travellers to plan their trip using their own travel criteria, e.g Provide Traveller Trip Planning Interface modes of transport, time of departure/arrival, road selection criteria, etc Provide Traveller Information Interface Define Traveller's General Trip Preferences 6.7. Evaluate Trip After Completion The system shall enable travellers to plan their trip according to the needs of their Provide Traveller Trip Planning Interface disabilities Provide Traveller Information Interface Define Traveller's General Trip Preferences The system shall be able to influence modal shifts according to a specified transport policy Provide Traveller Trip Planning Interface The system shall be able to provide trip information on other modes of transport, e.g. for..1 Output Demand Management Information demand-spreading when major events occur, or when weather conditions, strikes, cultural Provide Traveller Trip Planning Interface or sports events etc. cause problems for one mode Plan Trip Details Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

48 User needs Associated FRAME Functions Code Name Code Name The system shall be able to provide current and forecast traffic and travel information for all Provide Traveller Trip Planning Interface modes at local, regional, national and international levels The system shall be able to provide extensive multi-modal trip information, e.g. prices, Manage Urban Traffic Data fares, routes, forecast & current traffic situations, traffic control, demand mgt measures, Manage Inter-urban Traffic Data local warnings, special events, weather conditions, hotels etc...1 Output Demand Management Information..10 Output Environmental Information Monitor Trip Plan Implementation for Traveller Provide Traveller Trip Planning Interface The system shall be able to provide route information to all drivers, e.g. restrictions, travel 6..1 Provide Traveller Trip Interface times, etc. The system shall be able to provide road and traffic information adapted to different classes of users, e.g. travellers, radio broadcasters, service operators The system shall be able to provide access information for those travellers with special needs (e.g. physical access, lifts, escalators, parking & toilets, nappy changing rooms, access for (guide) dogs, etc.) at relevant areas, e.g. transit areas The system shall be able to provide information about "Points of Interest", e.g. location, opening times, price of service, nearest transport service points The system shall be able to provide information to travellers so as to influence their choice of destination and/or mode of travel, e.g. to protect the environment of a "Point of Interest", or geographic area The system shall be able to provide customised pre-trip information to hand-held and invehicle devices Manage Urban Traffic Data.1..9 Output Inter-urban Traffic Data Provide Traveller Information Interface Provide Traveller Trip Planning Interface Provide Traveller Information Interface Provide Traveller Trip Planning Interface Plan Trip Details Provide Traveller Information Interface..10 Output Environmental Information Collect Data About Road Traffic Plan Trip Details Provide Traveller Information Interface 6.6. Produce Travel Information 6.6. Output Travel Information Provide Traveller Trip Planning Interface Define Traveller's General Trip Preferences Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7

49 User needs Associated FRAME Functions Code Name Code Name The system shall provide traffic information (e.g. travel conditions on roads and other 6..1 Provide Traveller Trip Interface modes, accidents, special events, car park status, etc.) to the traveller during his/her trip in a Collect Data About Road Traffic timely manner Plan Trip Details The system shall be able to provide alternative routes or mode-switch recommendations Monitor Trip Plan Implementation for Traveller when it detects, or is informed, that problems have occurred on a mode Provide Traveller Trip Planning Interface The system shall be able to provide information about other transport modes: e.g. location Provide Traveller Trip Planning Interface of P+R areas, PT timetable, etc Collect PT Data Plan Trip Details 6... The system shall be able to provide cyclists and pedestrians with information about suitable 6..1 Provide Traveller Trip Interface routes Provide Traveller Trip Planning Interface Collect Data About Road Traffic Plan Trip Details 6... The system shall be able to provide all drivers with information on current road travel 6..1 Provide Traveller Trip Interface conditions, e.g. route restrictions, travel times, etc Provide Green Wave Routes Collect Data About Road Traffic Plan Trip Details The system shall be able to collect data from a variety of different sources, e.g. road/traffic.1.7 Prepare Extended Floating Car Data management, police, weather services, floating car etc Collect Data About Road Traffic Plan Trip Details The system shall be able to provide a driver with a suitable alternative route, when the.1. Implement Vehicle Trip Plan and Track Vehicle original planned route becomes unavailable..1.6 Monitor Vehicle Trip Plan Implementation The system shall be able to use real-time information to compute the recommended route Implement Trip Plan and Track Traveller Traffic Management and Cooperative Systems The system shall support the existing and new traffic management needs of authorities by providing a flexible yet comprehensive approach to determine traffic management strategies.1.6. Create Traffic Predictions with Simulation Methods (including bridge and tunnel control) Manage Traffic Prediction Data Store.1.6. Provide Traffic Predictions Operator Interface Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 8

50 User needs Associated FRAME Functions Code Name Code Name Assess Tunnel Status and Take Action.1.7. Provide Tunnel Operator Interface Assess Bridge Status and Take Action The system shall be able to implement identified control strategies that conform with specified policy Output c&i to Drivers using Urban Roads Output s&g Commands to Urban Roads Output Urban Lane & Speed Commands Implement Urban Traffic Strategies Manage Inter-urban Traffic Commands & Messages Output c&i to Drivers using Inter-urban Roads Output Lane & Speed Messages to Inter-urban Roads Output Inter-urban Traffic Commands & Messages The system shall be able to control urban roads and traffic Provide Urban Traffic Operator Interface Manage Urban Traffic Speeds and Headways Manage Urban Road Network Lanes Provide Planned Urban Traffic Management Output s&g Commands to Urban Roads Output Urban Lane & Speed Commands Implement Urban Traffic Strategies The system shall be able to control inter-urban roads and traffic Manage Inter-urban Road Network Speeds & Headways Manage Inter-urban Traffic Commands & Messages Manage Lanes in the Inter-urban Road Network Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 9

51 User needs Associated FRAME Functions Code Name Code Name Manage Planned Inter-urban Traffic Strategy Change Output c&i to Drivers using Inter-urban Roads Output Lane & Speed Messages to Inter-urban Roads Output Inter-urban Traffic Commands & Messages.1.. Calculate Service Area Occupancy and Status The system shall be able to monitor sections of the road network to provide the current Collect Urban Traffic Data traffic conditions (e.g. flows, occupancies, speed and travel times etc.) as real time data Collect Inter-urban Traffic Data The system shall monitor urban roads and traffic Collect Urban Traffic Data The system shall monitor inter-urban roads and traffic Collect Inter-urban Traffic Data The system shall be able to monitor traffic flow at, and the operation of, the road Collect Urban Traffic Data intersections of the network over which it has the control The system shall be able to monitor and record weather conditions, e.g. wind, fog, rain..1 Monitor Weather Conditions level, ice, etc The system shall be able to use consistent historical data to complement real-time data, Manage Urban Traffic Data when necessary Manage Inter-urban Traffic Data The system shall be able to predict short, medium, and long-term traffic conditions, e.g. for Predict Short & Medium Term Urban Conditions minutes, hours and days ahead Predict Short & Medium Term Inter-urban Conditions.1.6. Create Traffic Predictions with Simulation The system shall enable a TCC operator to control, possibly remotely, infrastructure elements (e.g. traffic lights, VMS). Methods Provide Urban Traffic Operator Interface Provide Inter-urban Road Operator Mgt Interface Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 0

52 User needs Associated FRAME Functions Code Name Code Name Provide Inter-urban Road Operator Cmd Interface The system shall be able to activate control devices (e.g. traffic lights, VMS), either Output c&i to Drivers using Urban Roads individually or in groups Output s&g Commands to Urban Roads Output Urban Lane & Speed Commands Output c&i to Drivers using Inter-urban Roads Output Lane & Speed Messages to Inter-urban The system shall enable TCC operators to make temporary changes to the normal control strategy in real-time. Roads Provide Urban Traffic Operator Interface Provide Inter-urban Road Operator Mgt Interface Provide Inter-urban Road Operator Cmd Interface The system shall be able to control the entries and exits to motorways Manage Inter-urban Traffic Commands & Messages Output Inter-urban Traffic Commands & Messages The system shall be able to provide ramp metering (e.g. using traffic signals or barriers) at selected locations (e.g. slip road entrances to high speed roads) The system shall provide Tidal Flow Control (reservation of lanes for exclusive use in one direction for a period, then the other direction for another period, on parts of the road network). The system shall be able to provide priority to selected travellers (e.g. cyclists, pedestrians) and/or vehicles (e.g. PT, emergency) through the road network, including on motorways (when applicable) Provide Inter-urban Ramp Metering Output c&i to Drivers using Inter-urban Roads Output Inter-urban Traffic Commands & Messages Manage Urban Road Network Lanes Manage Lanes in the Inter-urban Road Network Output c&i to Drivers using Inter-urban Roads Implement Urban Traffic Strategies Output Lane & Speed Messages to Inter-urban Roads Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 1

53 User needs Associated FRAME Functions Code Name Code Name Output Inter-urban Traffic Commands & Messages The system shall be able to provide control measures for bridges so that warnings of.1.7. Provide Tunnel Operator Interface weather conditions, vehicle restrictions and closure can be provided Assess Bridge Status and Take Action.1.8. Provide Bridge Operator Interface The system shall be able to provide control measures for "tunnel" environments i.e. vehicle restrictions, fire detection, atmospheric pollution and closure Speed management The system shall be able to show the maximum authorised speed of vehicles on selected carriageways to be shown to drivers, and to detect violators Bridge Information Output to Drivers Assess Tunnel Status and Take Action.1.7. Tunnel Information Output to Drivers.1.8. Provide Bridge Operator Interface Manage Urban Traffic Speeds and Headways Manage Inter-urban Road Network Speeds & Headways Output c&i to Drivers using Inter-urban Roads Output Lane & Speed Messages to Inter-urban Roads The system shall be able to set variable speed limits on parts of the road network Manage Urban Traffic Speeds and Headways Manage Inter-urban Road Network Speeds & Headways Output Lane & Speed Messages to Inter-urban Roads The system shall be able to calculate recommended speed limits for given traffic and weather conditions, and road network characteristics The system shall be able to provide vehicles with information about the road network, e.g. speed limits, road hazards, junctions etc Manage Urban Traffic Speeds and Headways Manage Inter-urban Road Network Speeds & Headways Manage Urban Static Traffic Data.1..6 Manage Inter-urban Static Road Data Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

54 User needs Associated FRAME Functions Code Name Code Name The system shall be able to override the current method of traffic control to grant priority to selected vehicles, e.g. PT, emergency vehicles Implement Urban Traffic Strategies Output Lane & Speed Messages to Inter-urban Roads Output Inter-urban Traffic Commands & Messages The system shall be able to minimise delays of all vehicles using adaptive signal control Implement Urban Traffic Strategies The system shall be able to give priority to PT vehicles in a manner that minimises the impact on other road users The system shall be able to reserve certain traffic lanes exclusively to specific classes of vehicles (e.g. high occupancy vehicles, or buses) and to detect violators The system shall be able to create a "traffic collar" and limit the entry of all vehicles into a defined area according to (a set of) criteria The system shall be able to control the access of vehicles into a zone using a form of identification, e.g. electronic tags, number plate readers, etc (X)FCD The system shall enable data received from vehicles by a road-side device to be integrated, analysed and fused. Hazardous Location Notification The system shall be able to warn drivers in a timely manner of incidents ahead (e.g. road works, accident, traffic queue) via an in-vehicle display. Where available and relevant this information shall include lane(s)/road section(s) affected and expected delay Implement Urban Traffic Strategies Manage Urban Road Network Lanes Detect Urban Traffic Violations Manage Lanes in the Inter-urban Road Network Detect Violations on Inter-urban Roads..7 Demand Management Strategy Implementation 1.6. Manage Access Rights Monitor Access to Urban Zones Implement Urban Traffic Strategies Check Access to Inter-urban Zones..7 Demand Management Strategy Implementation Collect Urban Data from Vehicles.1..8 Collect Inter-urban Data from Vehicles..1 Send Incident Details to Vehicles..6 Assess Incidents and Devise Responses..7 Provide Incident Mitigations to Traffic Management..8 Send Incident Details to Others.16.1 Manage Communication from Vehicle to Driver Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

55 User needs Associated FRAME Functions Code Name Code Name.16. Output Commands and Dynamic Warnings Hazardous Location Notification The system shall be able to warn the driver in a timely manner, via an in-vehicle display, of adverse road surfaces and weather conditions along the planned route Hazardous Location Notification The system shall be able to warn driver, via an in-vehicle device, of adverse driving conditions ahead (e.g. slippery road, low visibility, queuing traffic) and advise on the appropriate action (e.g. speed). The system shall be able to recommend a safe speed limit according to the prevailing traffic, weather and road conditions based on the current legal speed limit. The system shall be able to monitor the current inter-urban traffic and weather/environmental conditions, identify incidents, assess their impact, make short term predictions, and select and initiate an appropriate mitigation strategy...1 Send Incident Details to Vehicles..6 Assess Incidents and Devise Responses..8 Send Incident Details to Others..9 Send Incident Details to Information Providers..10 Evaluate Need for Long Term Maintenance..9 Evaluate Needs for Short Term Maintenance.16.1 Manage Communication from Vehicle to Driver.16. Output Commands and Dynamic Warnings Output c&i to Drivers using Urban Roads.1.10 Provide VV Communications Detect Other Vehicles near to Host Vehicle.1.1. Detect Visibility in Host Vehicle vicinity Detect Road Surface State in Host Vehicle vicinity.1. Provide Vehicle Trajectory Information to Driver.1. Collect & forward local Host Vehicle conditions Manage Urban Traffic Speeds and Headways Manage Inter-urban Road Network Speeds & Headways.1.10 Display Current Road Information to Driver.1.8 Provide Suggested Speeds and Headways for ISA Collect Inter-urban Traffic Data.1..1 Predict Short & Medium Term Inter-urban Conditions Manage Inter-urban Traffic Data.1..8 Collect Inter-urban Data from Vehicles..1 Detect Incidents from Data Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

56 User needs Associated FRAME Functions Code Name Code Name..1 Classify and Identify Incidents..6 Assess Incidents and Devise Responses..1 Monitor Weather Conditions..11 Analyse Environmental Data and Implement Actions..8 Manage Environmental Conditions Data Store The system shall be able to manage the traffic in an area using a number of local semiautonomous Output c&i to Drivers using Urban Roads traffic management units, whose rules can be modified when required Output s&g Commands to Urban Roads Output Urban Lane & Speed Commands Implement Urban Traffic Strategies Manage Inter-urban Traffic Commands & Messages Output c&i to Drivers using Inter-urban Roads Output Lane & Speed Messages to Inter-urban Roads Output Inter-urban Traffic Commands & Messages The system shall be able to warn the driver, via an in-vehicle device, of incidents in the urban road network as they are detected The system shall enable a traffic signal controller to receive a request for a green phase from an approaching vehicle; in the event that more than one conflicting request is received at the same time they shall be prioritised (e.g. emergency vehicles before private vehicles), possibly by the TCC operator...6 Assess Incidents and Devise Responses..8 Send Incident Details to Others.16.1 Manage Communication from Vehicle to Driver.16. Output Commands and Dynamic Warnings.1.. Plan Emergency Intervention Provide Urban Traffic Operator Interface Output s&g Commands to Urban Roads Implement Urban Traffic Strategies 9.1. Process Priority Request Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece

57 User needs Associated FRAME Functions Code Name Code Name The system shall monitor the usage of the bus lanes and record the identification, time and 9..6 Monitor Bus Lane Use location of any vehicle that does not have permission to use it, for further processing by an enforcement agency The system shall enable a traveller to request and receive personalised journey plans in Provide Traveller Trip Planning Interface advance, assess different plans according to certain criteria (e.g. vehicle type, travel time, Plan Trip Details cost, expected traffic density, planned events, facilities en route, parking), and to save one 6..8 Enable Final Approval of Trip Plan for future use Define Traveller's General Trip Preferences Manage Store of Trip Plan Data Connectivity with the Traffic Control Centre of the police Exploit new form of communication (social media) for traffic management Advanced Driver s Assistance Systems The system shall provide support for direct or indirect assistance for the driving task..1.7 Communicate with In-vehicle Systems The system shall be able to inform another vehicle when the host vehicle has detected that.1.10 Provide VV Communications a collision is imminent..1.7 Communicate with In-vehicle Systems The system shall be able to provide support to control the lateral dynamic behaviour of the.1.1 Collect Road Network Information vehicle automatically, and keep the vehicle within its current lane of the carriageway..1.7 Communicate with In-vehicle Systems 8... The system shall be able to provide support to provide the driver with information, or.1.7 Communicate with In-vehicle Systems 8... active steering support, to assist him/her to keep within the current lane of the carriageway The system shall be able to receive (variable) mandatory speed limits from outside the.1.8 Provide Suggested Speeds and Headways for ISA vehicle..1.9 Determine Applicable Road Information 8... The system shall be able to display continuously to the driver the current mandatory speed limit. No function exists 8... The system shall be able to display continuously to the driver the current mandatory speed limit Display Current Road Information to Driver.1.8 Provide Suggested Speeds and Headways for ISA.1.9 Determine Applicable Road Information The system shall be able to provide support to warn the driver when the vehicle in front is.1.10 Provide VV Communications Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

58 User needs Associated FRAME Functions Code Name Code Name too close..1.7 Communicate with In-vehicle Systems The system shall be able to provide support to warn the driver if the host vehicle moves towards a volume of road space that is about to be occupied, or already occupied, by another road user Provide VV Communications.1.7 Communicate with In-vehicle Systems The system shall minimise the risk of an accident due to the impaired alertness of the driver Monitor Status of Driver.1.7 Communicate with In-vehicle Systems The system shall be able to detect impairment of the driver, e.g. alcohol/drug abuse, Monitor Status of Driver drowsiness, sudden health problems, prolonged inattention, etc The system shall be able to warn the driver when a lack of alertness is detected Alert Driver to Status Monitor Status of Driver The ADAS should not distract the driver Freight and Fleet Management The system shall be able to provide communications between fleet operators and the 8... Manage Vehicle and Equipment relevant authorities for the transfer of registration data (e.g. vehicle identity, load, etc.) plus payments The system shall enable the weight of a commercial vehicle to be measured whilst the 8... Monitor Vehicle.1.1. vehicle is travelling (weigh-in-motion) Monitor Equipment The system shall be able to monitor the vehicle and cargo safety status, and the behaviour of Evaluate Freight Transport Operating Conditions the driver (e.g. duration of driving time, excess speed) Monitor Driver 8... Monitor Vehicle 8... Monitor Cargo 8... Monitor Equipment The system shall enable the exchange of information, e.g. market enquiries, offer and supplier evaluation data, contracts, invoices, payments etc. between parties, e.g. consignors, consignees etc Negotiate Requests for Freight Transport Select a Fleet Operator Administer Transactions for Freight Shipment Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7

59 User needs Associated FRAME Functions Code Name Code Name Provide Freight Contract Set-up Operator Interface Provide Initial Interface with Principal Negotiate Freight Operator Requests Administrate Fleet Transactions The system shall be able to provide information about a cargo, (e.g. loading status, contents, Monitor Transport Order delays, delivery status, disputes etc.) to the fleet management centre in real time Monitor Operational Task The system shall be able to prepare and update official documents, e.g. transport orders, customs declarations, hazardous goods declarations, notices of dispatch etc. in a controlled manner, and assist the process of checking them. The system shall be able to exchange official documents (e.g. transport orders, customs declarations, hazardous goods declarations, notices of dispatch etc.) between vehicles, the fleet management centre and the relevant authorities in a controlled manner Negotiate Requests for Freight Transport Select a Fleet Operator Administer Transactions for Freight Shipment Provide Freight Contract Set-up Operator Interface Provide Initial Interface with Principal Process Customs Declaration Create and Deliver Official Transport Documents Process Hazardous Goods Transport Declaration Provide Setup Freight Operation Operator Interface Negotiate Freight Operator Requests Administrate Fleet Transactions Negotiate Requests for Freight Transport Select a Fleet Operator Administer Transactions for Freight Shipment Provide Freight Contract Set-up Operator Interface Provide Initial Interface with Principal Process Customs Declaration Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 8

60 User needs Associated FRAME Functions Code Name Code Name Create and Deliver Official Transport Documents Process Hazardous Goods Transport Declaration Provide Setup Freight Operation Operator Interface Negotiate Freight Operator Requests Administrate Fleet Transactions Monitor Transport Order Monitor Operational Task 8.. Comply with Regulation The system shall be able to track the physical (e.g. temperature) and administrative status 8.1. Control Freight/Cargo Operations (e.g. shipment status, delivery status, etc.) of a cargo throughout its journey Prepare/Process information to/from board The system shall be able to analyse the costs and performance of the FFM operations. 8.. Evaluate Fleet Operations Performance The system shall be to optimise the scheduling of vehicles Determine Compliant Resources Prepare and Deliver Operational Transport Document The system shall be able to provide an optimal route for each 'normal' vehicle Elaborate and Store Operational trip and load plan The system shall be able to communicate with other systems, e.g. workshop, customs, road operator, police, etc The system shall be able to locate, identify and monitor the status of a vehicle, equipment or cargo at any time Determine Compliant Resources 8... Monitor Vehicle 8... Monitor Equipment 8.. Comply with Regulation Prepare/Process information to/from board 8... Monitor Vehicle 8... Monitor Cargo Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 9

61 User needs Associated FRAME Functions Code Name Code Name 8... Monitor Equipment The system shall be able to monitor the vehicle and cargo unit for erroneous procedures Evaluate Freight Transport Operating Conditions (e.g. doors being opened incorrectly) and trigger an anti-theft alarm message to the home base and/or any relevant body The system shall be able to provide the driver with a route to a destination Prepare and Deliver Operational Transport Document The system shall be able to collect and record information about collection/delivery Monitor Operational Task operations, e.g. arrival & waiting times, additional work, incidents The system shall be able to manage freight and fleets in such a way that the distribution of goods in an urban area will be made in the most efficient manner Provide Data & Routes to Fleet Operators & Drivers Elaborate and Store Operational trip and load plan 9... The system shall be able to manage the use of (un-)loading zones to aid the distribution of goods in an urban area Provide Data & Routes to Fleet Operators & Drivers Elaborate and Store Operational trip and load plan Find Possible Transport Optimisations Provide Transport Operation Operator Interface The system shall be able to manage the use of the interface between freight transport modes in an effective manner The system shall be able to support a combined transport interface management function Find Possible Transport Optimisations Provide Transport Operation Operator Interface The system shall enable the freight vehicle driver, to request a reservation for an urban parking place to enable un/loading. The request will include the desired location, time, duration, potential flexibility, possible hazardous goods and vehicle type. Public Transport Management.1.11 Freight Vehicle Un/loading Zone Use Management 9.. Provide Loading/Unloading Zone Operator Interface 9.. Manage Store of Loading or Unloading Zone Use 9..6 Loading or Unloading Zone Booking Management Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 60

62 User needs Associated FRAME Functions Code Name Code Name The system shall provide effective and attractive PT Monitor PT Vehicle Status..8 Plan New Service Schedule.. Control Vehicle Driving.. Optimise PT Fleet Control..6 Request Vehicle Priority..7 Manage use of Additional Vehicles..8 Provide Interface to Other Modes The system shall be able to assist PT operators in planning for the optimum use of existing..8 Plan New Service Schedule resources to meet the demand...9 Provide PT Operator Interface to PT Schedule Plans..10 Provide PT Driver Management..8 Provide PT Driver management PT Operator interface..9 Provide PT Driver interface for management The system shall be able to analyse records of usage and operational data, and passenger surveys, to assist in the planning process The system shall be able to produce optimum vehicle schedules that consider many issues, e.g. links, points, day types, vehicle types, demand types, time bands, limits based on demand etc..1.1 Provide Operator Interface for Manage PT Fleet.1. Collect PT Vehicle Data.1.8 Calculate PT Service Performance..7 Manage PT Route Data Store..8 Plan New Service Schedule..8 Plan New Service Schedule The system shall be able to produce optimum driver schedules...10 Provide PT Driver Management The system shall be able to receive information about the identity, location, status and.1.16 Monitor PT Vehicle Status occupancy all vehicles in the fleet in real time..1. Collect PT Vehicle Data Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 61

63 User needs Associated FRAME Functions Code Name Code Name The system shall be able to identify an incident and to revise its services so that passengers.1.16 Monitor PT Vehicle Status may complete their journeys... Optimise PT Fleet Control..7 Manage use of Additional Vehicles The system shall be able to schedule PT operations dynamically so that incidents or unexpected events can be handled with the minimum disruption The system shall be able to inform travellers about PT operations for a mode of transport, e.g. travel times, delays, fares etc The system shall be able to provide information about a PT service to the travellers before and during the journey The system shall be able to provide an update of arrival/departure information in real-time and present it to travellers of that mode before and during the jouney The system shall be able to provide information that is relevant to travellers with special needs, e.g. obstacles, manually operated doors, manual payment systems, restrictions for guide dogs, etc The system shall be able to satisfy a variety of booking types, e.g. last minute, return trip (including weeks/months ahead), being able to take advantage of late opening hours, special facilities etc The system shall be able to provide access to a wide variety of destinations over a large geographic area...10 Provide PT Operator Fleet Control Interface.. Optimise PT Fleet Control..7 Manage use of Additional Vehicles..8 Provide Interface to Other Modes.1.11 Manage PT Vehicle Stop.1.1 Output Service Information to Travellers.. Provide PT Passenger access to Fare Credit.1.11 Manage PT Vehicle Stop.1.1 Output Service Information to Travellers.1.6 Predict Vehicle Timings.1.9 Output Arrival Information to Passengers.1.11 Manage PT Vehicle Stop.1.1 Output Service Information to Travellers.1.6 Predict Vehicle Timings.1.8 Calculate PT Service Performance..7 Manage PT Route Data Store.. Provide PT Passenger access to Fare Credit Provide Traveller Trip Planning Interface.7.1 Provide On- Demand Service Traveller Interface.7. Plan On-Demand Services Plan Trip Details.7. Plan On-Demand Services The system shall be able to provide statistics of usage for reporting to managers, and use in.1.1 Provide Operator Interface for Manage PT Fleet Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

64 User needs Associated FRAME Functions Code Name Code Name day-to-day operations..1.1 Provide PT Vehicle Driver Interface.1.8 Calculate PT Service Performance.7. Monitor On-Demand Service Vehicle.7. Provide On-Demand Service Operator Interface The system shall be able to provide statistics on how well it actually satisfies its customers,.1.1 Provide Operator Interface for Manage PT Fleet e.g. response times, for reporting to its users..1.8 Calculate PT Service Performance.7. Monitor On-Demand Service Vehicle.7. Provide On-Demand Service Operator Interface The system shall be able to inform travellers about all PT operations, e.g. bus, rail, metro,.1.1 Output Service Information to Travellers air, taxi, car pooling etc...7 Manage PT Route Data Store The system shall be able to provide in-vehicle general (dynamic) PT information, as well as.1.6 Predict Vehicle Timings the arrival time at, and name of, the next stop for this vehicle..1.9 Output Arrival Information to Passengers The system shall be able to provide general (dynamic) PT information, personal safety information, as well as the arrival times of next vehicles, delays, etc. at mode interchanges, e.g. bus stops, in metro, railway or bus stations, etc The system shall be able to provide information that is relevant to travellers with special needs, e.g. obstacles, manually operated doors, restrictions for guide dogs and/or push chairs, etc Manage PT Vehicle Stop.1.6 Predict Vehicle Timings.1.1 Output Service Information to Travellers Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

65 .. Functional Viewpoint This section provides an overview (in terms of diagrams) of the Functional Areas and Functions that are proposed as a basis for the Greek ITS Architecture. The diagrams presented are extracted from the FRAME browsing tool. The Functions (both High-Level and Low-Level) associated with the identified Greek ITS User Needs are marked with a red circle. Below a short description of the nine FRAME Functional areas is provided (Official FRAME website: 1. Provide Electronic Payment Facilities: This Area shall provide functionality that enables the acceptance of payment for services provided by other Functional Areas within the Architecture. It shall have an interface with the Financial Clearinghouse terminator to enable actual payment transactions to be made. If payment violations are detected, any details that are available shall be passed to functionality in the Law Enforcement Area.. Provide Safety and Emergency Facilities: This Area shall provide functionality that enables the Emergency Services to respond to incidents. The Functions in this Area shall have links with the Manage Traffic Area to enable the reporting and detection of incidents, the management of their impacts and the granting of priority to Emergency Vehicles. It shall be possible for priority to be provided either locally at each controlled point on the road network, or as a "route" through the network. There shall be links to the Provide Traveller Journey Assistance Area to enable priority routes for Emergency Vehicles to be produced.. Manage Traffic: This Area shall provide functionality enabling the management of traffic in urban and inter-urban environments. Functionality shall be included to detect and manage the impact of incidents, produce and implement demand management strategies, monitor car park occupancies and provide road transport planning. Links shall be provided to the Provide Safety and Emergency Facilities and Manage Public Transport Areas so that their vehicles are given priority through the road network and to enable assistance to be provided in the implementation of incident and demand management strategies. The External Service Provider terminator shall be sent data about traffic conditions and strategies.. Manage Public Transport Operations: This Area shall provide functionality to enable the management of Public Transport. It shall include the scheduling of services and the generation of information that can be made available to travellers. The Area shall have links with the Manage Traffic Area to provide priority for its vehicles, and to provide data on the use of services so that an assessment can be made of demand for different modes of transport. The Manage Traffic Area shall also provide requests for service changes to enable a move towards a better balance in the use of transport modes. There shall also be links to other Areas to provide information about fraud and incidents that have been detected in the Public Transport network. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

66 . Provide Support for Host Vehicle Systems: This Area shall provide functionality that enables data to be collected from the Vehicle and inputs provided for possible use by its management functionality. Functionality shall also be included in this Area to enable the output within the Vehicle of traffic and travel information provided by the Manage Traffic Area, plus warning messages to Drivers produced from a variety of sources, the exchange of data with other nearby Vehicles and the detection of objects in the vicinity of the Vehicle. This Functional Area shall provide Drivers with functionality that shall enable trip planning to be done from within the Vehicle. Data that has been collected from the Vehicle about its operation is distributed to functionality in other Functional Areas. Interfaces shall be provided to the Provide Safety and Emergency Facilities Area to provide a speedy response to e-calls that have been received from Vehicles. Vehicle identities shall be provided by the functionality when requested by other Areas for payment collection and the identification of fraud. 6. Provide Traveller Journey Assistance: This Functional Area shall provide functionality that enables the provision of information to all types of Travellers about traffic conditions and about other modes of transport. The functionality shall also provide pre-trip journey planning, including special routes for Emergency Vehicles and Goods Vehicles. On-trip route guidance shall also be provided, together with the ability to change a trip itinerary due to Traveller input, or the occurrence of events that affect the flow of Vehicles through the road network. As part of the trip planning process, the functionality shall provide access to other services such as accommodation and to other transport modes. 7. Provide support for Law Enforcement: This Area shall provide functionality to enable the provision of an interface to Law Enforcement agencies. This interface shall be used to provide information about frauds and violations that have been detected by functionality within other Areas. Examples of frauds and violations shall include but not be limited to invalid or missing payment, speeding, incorrect use of lanes in the road, incorrect observance of other commands sent to drivers. Over-weight vehicles shall be detected by functionality within the Area itself and the details passed to the Law Enforcement Agency. 8. Manage Freight and Fleet Operations: This Area shall provide functionality that enables the management of Freight and Fleet Operations. This shall control the use of freight vehicles and their transportation of goods. The use of other modes of freight transport shall also be supported. An interface to the Provide Safety and Emergency Facilities Area shall also be included to enable the provision of information about hazardous goods. Route planning for this and other types of goods shall be provided through the interface to the Provide Traveller Journey Assistance Area. 9. Provide Support for Cooperative Systems: This Functional Area shall provide the functionality that is needed to support the implementation of some cooperative systems services that cannot be wholly assigned to parts of other Functional Areas. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 6

67 The particular services that shall be supported by this Functional Area include the management of priority for Other Vehicles, the use by non-public Transport Vehicles of any spare capacity in Bus Lanes, Vehicle access to sensitive geographic areas within the road network, special routes for Hazardous Goods Vehicles and Urban Loading Zones. At this point, it needs to be underlined that the analysis of the Greek ITS users needs concluded that not all FRAME functions are necessary for the ITS implementation is Greece. Furthermore, in a couple of cases no relevant FRAME function has been identified that will address certain user needs, line the system shall be able to display continuously to the driver the current mandatory speed limit. Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 66

68 Figure : Functional Area 1: Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 67

69 Figure : Functional Area : Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 68

70 Figure : Functional Area (a): Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 69

71 Figure : Functional Area (b): Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 70

72 Figure 6: Functional Area : Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 71

73 Figure 7: Functional Area : Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7

74 Figure 8: Functional Area 6: Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7

75 Figure 9: Functional Area 7: Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7

76 Figure 10: Functional Area 8: Context Diagram proposed Functions Deliverable D..1: Guidelines/proposals for the revision of ITS architecture in Greece 7