TECHNOLOGY Dude Solutions MDM Take Back Time in Your Day Take out the guesswork and take back control of your IT ecosystem. Laptops, smartphones, tablets your team has the daunting task of managing your organization s devices while keeping on top of all the user devices that enter your network. Dude Solutions Mobile Device Management TM (MDM TM ) makes it easy. Whether you re deploying multiple devices to users or enrolling BYOD assets, our cloud-based solution gives your IT team the tools to successfully and securely manage it all. How does it work? MDM is a module that enables remote management of various client mobile devices as well as desktop, laptop and virtual computing assets. MDM supports Apple ios and Android devices. Key functionality includes: Secure deployment Automate mass deployment and distribution Remote device management Manage devices to adhere to your organization s security programs Protection and governance Provide visibility into potential security vulnerabilities or breaches Support reporting Access real-time asset info for reports and compliance
Key Benefits Improve visibility. Eliminate surprises. See the status of all MDM assets, including their user history, compliance, allocation and activity logs even for user devices. Collect and control. Protect your assets. Discover devices on your network and remotely manage security restrictions, application deployment and compliance. See user-installed applications and create a barrier for your internal data. Take ownership. Automate MDM s processes so your team can focus on other work with confidence that all devices are monitored. Integrate seamlessly. Easily connect MDM to InsightTM and Help DeskTM to incorporate all asset information and data for a complete approach to owning your ecosystem. It s hard to get that extra person on staff, and this system helps us do more with the workforce we have. City of Sanford, NC Product Features ios and Android Support > Apple Devices Enroll ios and OS/X devices using a one-time use URL or Open Air Enrollment Enables Apple Push Notification Service Supports Apple s Volume Purchase Program > Android Devices MDM uses Android for Work to enroll and support devices Supported OS includes Lollipop, Marshmallow, Nougat and Oreo Device Deployment and Enrollment > Protected device enrollment (see ios and Android Support) > Secure and efficient distribution of devices to groups via Device Enrollment Program (DEP) > Create and add users to MDM-enrolled devices Remote Mass Configuration > Remote device management for passcodes, restrictions on specified applications, cloud back-up and other access points > Automates the deployment of approved applications > Rapidly creates, defines and manages groups of devices, apps and profiles to mirror your corporate structure
Product Features (cont d) Security Monitoring and Governance > Separate corporate apps from BYOD apps on devices > Support governance and security policies > Take remote actions including: Lock Clear passcode Erase/wipe > Provides visibility for potential security breaches > Reviews all devices enrolled into MDM and checks device policy compliance, allocation and activity logging Integration > Integrates with existing directory systems > Connects with Dude Solutions technology management software in one central dashboard Reporting > Detailed device inventory for all MDM assets > Reporting features available for collected data > Manages apps and volume purchase programs (VPP) Product Pricing DUDE SOLUTIONS MDM Annual subscription Full cloud-based solution Device deployment and enrollment Remote mass configuration Security monitoring and governance Integration Reporting
Technical Requirements We suggest the latest version of all browsers and mobile operating systems (OS) for the best experience. Please consult with your IT department to ensure that all browsers are up to date and capable of supporting MDM. INTERNET BROWSER Latest versions are recommended Google Chrome Internet Explorer 11 (with Silverlight 5 or higher installed) Microsoft Edge Mozilla Firefox Opera Safari (Mac OS) OPERATING SYSTEMS Windows XP/7/8 Desktop Windows Server 2003/2008/2008 R2/2012 Desktop HARDWARE REQUIREMENTS Dual core CPU 2 GB RAM 25 GB disk space Permanent network connection to the Internet JAVA REQUIREMENTS Java 7 or higher
Implementation Information All Dude Solutions clients have our support, starting with implementation. A client engagement team member will support you with a call to outline your objectives and guide you through every step of the process. And, our support doesn t stop there. As a client, you ll have a Legendary Support team member on your side to ensure you get the most out of our solutions. From initial installation to your first device discovered, we ve got you covered through everything. Legendary Client Support Cost: Included Implementation Support Cost: Included All Dude Solutions clients have a dedicated Client Success team member assigned to them Reach support via phone, email or chat for immediate answers One-on-one implementation consultation with your client engagement team member Orientation call to establish objectives and answer questions Unlimited interactive online classes Project collaboration tool for implementation management V1_020818 ABOUT DUDE SOLUTIONS Dude Solutions is a leading software-as-a-service (SaaS) provider of operations management solutions to education, government, healthcare, senior living, manufacturing and membership-based organizations. For nearly two decades, Dude Solutions has inspired clients to create better work and better lives. We combine innovative, user-friendly technology with the world s smartest operations engine, empowering operations leaders to transform the most important places in our lives. Today, more than 10,000 organizations use our award-winning software to manage maintenance, assets, energy, safety, IT, events and more. For more information, visit dudesolutions.com.