OVERVIEW MANAGEMENT: PRINCIPLES. Empower and invest in yourself. Course Overview

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OVERVIEW MANAGEMENT: PRINCIPLES Course Overview Empower and invest in yourself

2 Course Overview Management: Principles onlineacademy.co.za CERTIFICATE IN MANAGEMENT: PRINCIPLES The importance of management in business can sometimes be underestimated, but the latest research shows that it is certainly not the case. The input of the labour, capital and raw materials can never become production without the catalyst of management. A business cannot survive without management because management is its means of support. A primary difference between managers and leaders is that managers depend primarily on their skill, while leaders primarily depend on their characteristics. Effective managers possess three essential skills technical, human, and conceptual skills. Managers must understand the technical aspects surrounding the duties of their employees. SHORT COURSE MODULES 01 Management vs Leadership 05 Leadership and Influence 02 Management Styles & Functions 06 Delegating Effectively 03 Characteristics of a Good Manager 07 Decision-Making Skills 04 Tasks of Management 08 Communicating Effectively

Course Overview Management Principles onlineacademy.co.za 3 COURSE DURATION 1 8 8 HOUR MODULES MODULES HOURS Please take note that these hours are only estimated times. Our online courses and workshop training for continuing professional development, written by professionals for professionals and involving thoughtful online interaction with your peers, go a long way towards resolving issues. The most significant advantage of self-study is the independence it offers. Studying alone allows delegates to concentrate and focus on their studies at their highest level. The phrase soft skills is often used to describe the skills which characterise relationships and other people, or how you approach interactions. For many people, the so-called soft skills are often some of the most difficult skills to develop. Job-related expertise (hard skills) are essential in any profession. However, over the last 10 years, understanding has grown that perhaps soft skills may ultimately be more important in determining levels of success. Hard skills are a basic minimum necessity in order to operate in a particular workplace. Whether or not you are successful in your career may depend on how developed your soft skills are.

4 Course Overview Management: Principles onlineacademy.co.za MANAGEMENT: PRINCIPLES WHAT YOU WILL LEARN Understand the responsibilities of a manager and know how effective managers can earn trust. Know what it means to be an effective leader in the workplace. Understand the role of the manager in the workplace. Understand the different functions of management and identify your own management style. Identify the required skills for management in the workplace. Understand management levels in the workplace and the roles and skills of the manager. Identify the qualities of a good project manager. Understand the term leadership and the traits of effective leaders. Learn the different leadership styles and know how personality types influence leadership styles. Understand the term delegation and the principles of delegation. Understand the importance of delegation in the workplace. Understand the term effective decision making and understand the decision making cycle. Identify the skills that make managers effective decision makers. Learn how to improve your managerial communication skills. Recognise communication problems in the workplace.

Course Overview Management Principles onlineacademy.co.za 5 WHO SHOULD DO THIS COURSE? This short course is designed for the following audience: Business owners, managers and team leaders. Persons wanting to learn how to be more effective in their management position. For this short course, it is advisable that you have the following experience/knowledge: Learners with limited knowledge on the subject. Learners with 1-2 years workplace experience. Learners with fundamental skills.

6 Course Overview Management: Principles onlineacademy.co.za M A N A G E M E N T: P R I N C I P L E S WHAT YOU WILL LEARN 01 02 MANAGEMENT VS LEADERSHIP MANAGEMENT STYLES AND FUNCTIONS Managers depend primarily on their skill, while leaders depend on their characteristics. Effective managers possess three essential skills technical, human, and conceptual skills. Managers must understand the technical aspects of the duties of their employees. A management style is an overall approach to leading and motivating employees. While a number of management styles exist, you can generally categorise them. Within each style, managers use their own techniques and methods to put their ideas into practice. 03 04 CHARACTERISTICS OF A GOOD MANAGER TASKS OF MANAGEMENT Good management is critical to the success of a small business. Poor management affects staff morale, customer service and the quality of your product. Successful managers have common characteristics that you can seek out and develop in your own management staff. The title of manager in the workplace can cover a realm of duties, most of them supervisory in nature. In larger corporations, you may find tiers of management levels, each with specific duties. However, in a small business, the manager is often a jack-of-all-trades.

Course Overview Management Principles onlineacademy.co.za 7 05 06 LEADERSHIP AND INFLUENCE DELEGATING EFFECTIVELY An influential leader s strength lies in the results created by its practical application. All leaders can get people to achieve, but influential leaders get people to want to achieve. The influential leader focuses on building constructive attitudes and drawing out valuable talents in others. Good delegation can save you invaluable time. Employers who utilise delegation for the appropriate reasons and for the individuals who can handle the responsibility will be more successful due to the unified performance of supervisors and subordinates. 07 08 DECISION-MAKING SKILLS COMMUNICATING EFFECTIVELY When trying to make a good decision, a person must weigh the positives and negatives of each option. For effective decision-making, a person must be able to forecast the outcome of each option as well, and based on all these items, determine which option is the best. Good communication practices are at the heart of every successful business. It disseminates the information needed by employees to get things done and builds relationships of trust and commitment. The ability to communicate well is viewed as a soft skill.

8 Course Overview Management: Principles onlineacademy.co.za THE BENEFITS OF ONLINE SKILLS DEVELOPMENT COMFORT Forget about attending classes for hours, sitting in an uncomfortable chair, and suffering from back pain by the end of the day. You will not be bound to physical class sessions when you opt for online education. All learning materials are provided online, so you ll easily access them from the comfort of your home or office. SELF-PACED LEARNING A self-paced system enables learners to make progress with a rhythm that suits them. This does not require attending live sessions; you can access the materials at any time that works for you. If you have to work or take care of your home and children during the day, you can study at night. That s an advantage the traditional educational system cannot beat. LOWER COSTS The fact that online programs are cheaper when compared to the ones held in a traditional campus setting is enough to convince you to consider them. The average tuition for online courses depends on multiple factors, so it varies from one program to another. Note, free courses don t usually come with a certificate of completion. IMPRESSIVE RÉSUMÉ It doesn t matter where your career stands at this moment; an online program will always look good on your résumé. It will show potential employers that you re committed to learning and that you re eager to obtain more knowledge and new skills. You will certainly become a better candidate for a job promotion.

Course Overview Management Principles onlineacademy.co.za 9 COURSE COST R1750.00 including VAT Have you considered asking your boss to pay? Currently, over a quarter of our learners report that their employer has paid for their course. Pay less with the corporate solution Look at our Corporate Package that offers access to ALL OUR COURSES at a fraction of the individual price. Visit www.onlineacademy.co.za to find out more or contact us at info@onlineacademy.co.za OTHER COURSES THAT MIGHT INTEREST YOU PERFORMANCE MANAGEMENT BUSINESS ETHICS Course level: 04 Study field: Management Skills Course cost: R875.00 incl. VAT AVAILABLE NOW Course level: 04 Study field: Management Skills Course cost: R1750.00 incl. VAT AVAILABLE NOW

www.onlineacademy.co.za info@onlineacademy.co.za 2 De Beers Avenue Momentum Golf Village Somerset West 7130 2018 ALL RIGHTS RESERVED.