CONTENTS 2 WELCOME TO NEPTUNE WELCOME TO NEPTUNE CARGO NETWORK - THE WORLDS NVOCC & LCL CARGO NETWORK 3 BENEFITS My name is Christian, I am one of the Directors & Co-Founders of the Neptune Cargo Network, the Worlds NVOCC & LCL Cargo Network. It s about time more NVOCCs and LCL Freight Forwarders came together into a grouping to build a network of people that speak the same language. Small Seafreight Cargo might sound small, but let us not forget that sea freight is arguably the most important international mode of transport for trade and is highly refined. 6 7 NETWORK AGREEMENT PAYMENT PROTECTION GUIDE The difference between the industry of NVOCCs and the industry of LCL Freight Forwarders is to many specialists an area of debate. To some it falls under the same basket, to others these fall in totally different baskets due positioning of the business. There are purists and non purists in the Industry that seem to clash in language and concept. Some forwarding companies are purely into LCL Cargo Forwarding (meaning they shop from NVOCC s rates out and provide service on-top of the LCL Cargo rates), while some NVOCC companies like to book the container and specialize on a specific trade lane to workout the most competitive service for freight forwarders to fill up their container. There is a tricky third kind of person that may have two companies with two philosophies, but will use LCL forwarding as a footstep towards NVOCC Services. Before the industry swims in defining what who is, why don t we just get together and develop a community around the opportunities that the small sea cargo industry presents, network and make friendships around doing business on it. Don t worry we know the differences and will profile companies in the network accordingly. 7 MEMBERSHIP PRICING SCHEME Our goal for Neptune Cargo Network is to provide the opportunity to for companies interested in Small Sea Freight to forge lasting friendships as well as providing a secure and reliable platform for Global Business partnerships! We will come up to create a dynamic and elite group of professionals a network of selected members who work in partnership under professional standards, actively promote and support each other in the handling of direct consolidations, less than container load cargo and other related services by working as a collective group with sales, operational and financial resources. 7 NEPTUNE NETWORK AGENCY LIST Being part of NEPTUNE widens your horizons, gives you the opportunity to make new friends while expanding your business opportunities endlessly. Welcome to the NEPTUNE! Kind regards, Christian Raeuber Director & Co-Founder 2 NEPTUNE THE WORLDS NVOCC AND LCL CARGO ALLIANCE www.neptunecargonetwork.com
BENEFITS Neptune offers a variety of benefits to its members, that allow for a trusted and efficient environment to discuss and develop business opportunities. Take advantage of these powerful tools join the network now and be a qualified NEPTUNE member. Distribution of Agency List Worldwide The Neptune network agency list is publicly distributed worldwide, our members and the network marks global presence in different global logistics events: 16th TPM Annual Conference Intermodal South America 2016 TransRussia 2016 Payment Security within the Network We want to make sure that our members are paid for their effort and that all charges due within the organization are paid off on time. To address this issue, we promote the Neptune-Safe program as a safety-net for our members. The concept is to: Pool member s fund in a yearly basis USD 5,000 is immediate payment security Increase to USD 10,000, once you are 3 years with the network Increase to USD 20,000 for members that are 5 years and above with the network By having such a program, we increase the confidence of members to work within our alliance rather than loose outfits. The insurance coverage is offered to our members upon approval of membership. Security within the network= Peace of mind www.neptunecargonetwork.com NEPTUNE THE WORLDS NVOCC AND LCL CARGO ALLIANCE 3
BENEFITS Only work with trusted and screened members When joining the group, companies that have applied have to undergo a screening process. The screening process will touch primarily on the applicant s financial standing, length in operation, reputation in the market, sales strength. The members are likewise subjected to standard Code of Ethics and Guidelines. Immediate Global Network Coverage Where are we represented? Neptune is represented virtually everywhere in the world. Our partners are experienced, reliable and efficient. 4 NEPTUNE THE WORLDS NVOCC AND LCL CARGO ALLIANCE www.neptunecargonetwork.com
BENEFITS Meet Partners Face to Face To build trust among partners you must meet them face to face. The yearly meetings have to be attended by Neptune members to ensure activeness of members within the organization. If a member has not been active in the organization, the company is considered to be disqualified. Our PR and Events department is highly knowledgeable and experienced to ensure comfortable and professional experience to ensure comfortable and professional management of your networking/ business development time with your partners. Through our conference management, we reduce your costs for traveling from country to country; developing agencies. At Neptune conferences, we provide the world to your hands. Global Branding Neptune gives you the opportunity to sell the concept of being part of a global network having the potential of being bigger than any multinational competitor in the current market. Neptune will equip you with specific tools and solutions wherein you will excel in sales and marketing. Neptune will provide you Development of Client Targeted Webpage Preparation of the complete brochure for targeting of global clients Events and Exhibitions Attendance Free advertisement in Neptune Exclusive Newsletter www.neptunecargonetwork.com NEPTUNE THE WORLDS NVOCC AND LCL CARGO ALLIANCE 5
NETWORK AGREEMENT Neptune members maintain a professional working relationship amongst each other by adhering to the Network Ethics and Guide. To pay all monies due members in a timely manner (standard: within 30 days, unless otherwise agreed upon in writing) To be active in sales endeavors for mutual growth To attend annual conferences of the alliance to ensure activeness of members within the organization To respect other members existing customer bases and refrain from back selling To reflect the true cost of all rates quoted from the Neptune Member to Neptune Member for common markup and profit sharing, should the cost change (even during shipment) the CLN agent partner/s must update accordingly. Overcharging is considered unethical within the Neptune and Neptune reserves the right to expel members with unethical practices. To provide bona fide sales leads when possible To be properly staffed for the highest level of service To operate in accordance with all stated shipping advice To promptly respond to all communications (standard: within 24 hours) To quote rates in full detail in a timely manner To share freight profits 50/50, unless otherwise agreed upon in writing To seek the help of Neptune administration for dispute resolution. Send all the details to: info@neptunecargonetwork.com 6 NEPTUNE THE WORLDS NVOCC AND LCL CARGO ALLIANCE www.neptunecargonetwork.com
PAYMENT PROTECTION GUIDE The live payment monitoring system allows our Neptune Secretariat to capture any late-payment incidences and inform the network of any irregularities. All members are sent a monthly PDF of the Network Security Agency list, which highlights the updated status of every member. By having this system in place we are able to vastly reduce the network s exposure to wrong intended forwarders and keep our striving community of forwarders going. The Neptune Security Fund is governed by the following guidelines: 1. Prior to transacting with Neptune members, please verify from the network agency list that your partner is in good standing. 2. Send pre-alerts (HAWB, MAWB, and Billing) within 14 days of shipment 3. Agent to submit a statement of account (AR/AP) within the first 10 days of each month 4. Members must be updated with membership payables 5. The agent must pass the screening process of Neptune 6. Agents must file a late-payment-report within 60 days of the transaction 7. Only Neptune members are eligible for security claims. Expired member status is not entitled to submit claims to Neptune. 8. The Neptune security blanket covers for invoices within a maximum of 60 days before the claim date Neptune does not provide coverage for shipments with payment terms of more than 30 days 9. Dispute protection is covered up to a maximum amount of USD 5000/ per member, with a self participation of 10% claimed amount. 10. Any single transaction/invoice beyond USD10, 000 is not eligible to claim 11. Security coverage is only granted to members that have attended the latest conferences. Neptune reserves the right to refuse any claims from members who have not attended the last conference. 12. Only invoices relating to the offices/cities that are registered will be eligible to participate in this fund i.e. if a company only registers its Hong Kong office, but has several other offices in China, only invoices covering freight originating from/destined to their Hong Kong office will be considered as eligible. 13. Neptune does not cover for disputes caused by service errors 14. Neptune only covers for freight charges 15. Neptune reserves the right to update the above terms at any time. 16. For payment issues that have been resolved, the payee will undergo a 60-day probationary period, for the purpose of payment monitoring. The Neptune Management has the right to downgrade payment status of members with payment issues. This is to ensure that the entire Neptune is kept safe. MEMBERSHIP PRICING SCHEME Application Fee: USD 200 Per Application (One-time only) Country Station Fee: USD 1950 Per Country (Annual) Branches Fee: USD 750 Per Branch (Annual) Security Fee: USD 500 Per Legal Entity (Annual) Bank Charge: USD 25 Per Transaction NEPTUNE NETWORK AGENCY LIST Experience the benefits of joining the network with trusted relationships amongst quality forwarders. You too can be part of our Neptune Community of proactive and independent independent sea freight forwarders and consolidators join now! Contact us at info@ neptunecargonetwork.com or visit our website at www. neptunecargonetwork.com www.neptunecargonetwork.com NEPTUNE THE WORLDS NVOCC AND LCL CARGO ALLIANCE 7