2016 v2.1 Users Manual BLITZKASSE GastroExpress for Android Dear Customer, Thank you for placing your trust in us by purchasing our POS system. For any questions and suggestions concerning our POS system, please contact our production support via email or telephone. You can send us your request to info@mssystem.de Contact us on any working day with the telephone number Tel.: +49 911 801 98570 This manual contains a description of the product as well as the introduction to the quick handling of POS system. The system is always renewed, therefore no subject to alteration. Blitz Kasse 31.05.2016
Content Essential Information 1. Introduction of the Cash Register 1.1. Start Screen 1.2. Log in / Log out 1.3. Introduction 1.4. Safety Indications 2. Quick Start 2.1. Position Cancellation / Button (C) 2.2. Position increase (+) / decrease (-) 2.3. PLU Access 2.4. SGK Function 2.5. Supplements 2.6. Product category types 3. Menu Functions 3.1. Additional dishes 3.2. Table booking 3.3. Split the Receipt 3.4. X-Report 3.5. Temporary invoice 3.6. Recceipt 3.7. Receipt search /cancel 4. Data inventory 4.1. Employee profiles 4.2. Product category types 4.3. Product category 4.4. Articles 4.5. Sales level 4.6. Tables 4.7. Customer 4.8. Side dishes 2
4.9. Happy Hour Users Manual BLITZKASSE GastroExpress for Android v.2.1 5. BLITZKASSE COMMANDER (Preferences ) 5.1. License 5.2. Hardware mamagement 5.3. Receipt printer adjustment 5.4. Tax and Payment 5.5. Company information adjustment 5.6. Z-Report 5.7. Z-Report List 5.8. Reset Database 5.9. Initial commissioning 6. Program settings 6.1. Report 6.2. GDPDU Export/Import 6.3. FTP Server 3
1.1 Start Screen On the Android Start screen you have two buttons for accessing the cash register. The white button sales mask / the red button - Settings or Commander Menu 1.2 Log in / Log out With the quick registration and the standard password "admin" as well as the key "OK" you can access the sales module and with the button "CANCEL" you can return to the Android user interface. 4
Blitzkasse Sells module 1.3 Introduction After the successful system login, the menu with a list of pre-programmed layers opens up and you can choose the required table level from it. You can view the already saved tables which are stored on one of your layers by clicking on the button "ROOM". Should there be several levels, as are shown on the screen, you can always use the arrow downward to scroll. By selecting the required table you immediately get to the main window. 5
6
2. Quick Start Here you have the wide range of functions such as customer service, product groups etc. Here you have the possibility to view the previously saved, sample categories. By clicking again on the category, the products stored in this product category can be displayed. After selecting a specific article, it is going to be immediately displayed in the voucher window. You can view information such as price, PLU number, size of the article too. If inserts have been pre-defined for this product, they are also displayed on the screen. 7
2.1 Position Cancellation / 2.2 Position increase / decrease The following settings and functions can only be made prior to the button "BALANCE". In order to further edit the required product, select it with a click. With the button plus (+) or minus (-) in the lower edit panel you can increase or decrease the number of the chosen product on the receipt. To delete the selected product instantly or to cancel it from the voucher, click on the button "C". 2.3 PLU Access The PLU search function is intended for an easy access of the product database. With the "PLU" key the menu for entering the PLU number will open up. These customized numbers are determined by personal settings during the preprogramming of the cash register in the main menu "Commander". By entering the PLU number and pressing the button "OK" or with the help of a barcode scanner, you can find the required product easily and post it directly on the receipt. This feature is intended for employees with many years of experience and who are generally used to work with PLU numbers. 8
2.4 SGK Function With the function "SGK" (SGK = seat, corridor, comment) you can assign a customer`s order from a table, which was previously marked on the voucher window and is highlighted in a different color, to an individual seat. In this case an additional window opens up where you can adjust the seat and seat number. Thus, the allocation of the order to a customer is easier and the waiter recognizes which products have been ordered by whom easily. A personal comment or customer s additional request can be added as well. With the button "OK" all data will be stored safely. 9
2.5 Supplements With the additional button "EXTRAS" from the edit panel a window opens up where you can select and view the extras for each chosen item. You can book the additional request of the customer with the button "EXTRA or store the selected products without certain supplements with the button "WITHOUT". Finish your actions by pressing the button "OK" and save this process. 10
In addition you can select a price level for each extra. The already present and preprogrammed price levels can be seen on the chart below. These must be stored beforehand in the menu "COMMANDER". With the button "DELETE" one selected product can be deleted from the voucher, but with the button "CANCEL" the entire order will be deleted irrevocably. 2.8 Product category types With the function "product category types" you can select, for an easier access and sorting of items, one product type. Furthermore there are product categorys stored in this group. In these groups the respective products can be found. The chosen product category type can always be seen at the bottom of the display. To select another, previously defined group, click on the relevant field. 11
3. Menu Functions With the button "FUNCTIONS" a new window will open up, where you can choose from several useful functions. 12
3.1 Additional dishes With the button "ADDITIONAL DISHES" the already stored, specific dishes e.g. the daily menu or certain specialties according to customer`s wish can be booked on the receipt. The quantity and tax rate can be defined as well. Any other information on this feature can be preprogrammed in the main menu "COMMANDER" prior to using the cash register. 13
3.2 Table booking To move the guests to another table and to transfer the ordered items to this table, you need the button "TABLE BOOKING" from the menu "FUNCTION". However, this is only possible if the entire order has already been sent to perform. For this action, simply click on the provided button "BALANCE". The items listed are thereby ordered automatically. In the new window you can view all customers previously ordered products at the table. To transfer all products simultaneously on the relevant table, press the button "ALL TRANSFER". However, if only few, selected products should be transferred, select them separately and click on the button "TRANSFER". You can always select the required table and level with the arrow button. Finish your actions with the button "TABLE BOOKING" and save the changes. 14
3.3 Split the Receipt To split an order between several clients, you need the button "SPLIT" from the menu "FUNCTIONS". However, this only works if the entire order has already been sent to perform. To split the order between two or more receipts, select each product you want to transfer to the other receipt separately and click on the button "SPLIT". With the button "TO PAY" you can access the payment cockpit, where it is possible to select the payment method of your client. You can also enter the delivery address and the pick-up delivery note as well. The choice between goods sold in house or out of house is also available to you. You can enter any cash amount the customer has given you in the provided field. As soon as you press the button "Calculate" the system calculates the drawback for the customer. This will appear underneath the cash amount on the receipt later on. Press the key "OK" to close the process and the receipt will be printed out. 15
3.4 X-Report The X-report is a document of the sales report, which can be carried and printed out several times. The already existing sales will not be deleted from the system. With the function "X-report" from the menu "Features" the entire current cash receipting from each day can be accessed and printed out. This serves as a guide for the daily overview of your business. Here you can find the total turnover, tax as well as all payments (cash-payment or credit card payment). In addition, information can such as number of meals sold, cash deposit and withdrawals can be determined too. 16
3.5 Temporary invoice With the key "INTERIM STATEMENT" from the menu "FUNCTIONS", you can print out a subtotal invoice = "Info receipt". This is purely for information purposes and is not an official document. Thus, details such as delivery address and invoice number are not displayed on the receipt. You must also be aware, that the entire order has to be netted in beforehand. Therefore click on the provided button "BALANCE". All displayed items are labeled with a checkmark, ordered automatically and carried out. 3.6 Receipt You can access the "payment cockpit" with the button "RECEIPT. There it is possible to select the payment method of your client. You can also enter the delivery address and the pick-up delivery note. The choice between goods sales in house or out of house is also available to you. By selecting either the button "in house" or "out of house" a check mark appears in the selected field. Additional settings for this function can be made in the main menu "Commander". 17
If the customer pays the receipt matched, you can immediately press the key "OK" to print out the voucher. However, if the customer does not pay matched, select the appropriate button "CASH". You can enter customer s cash amount in the provided field. As soon as you press the "Calculate" button, the drawback will be calculated for the customer and will appear underneath the cash amount on the receipt. With the button "CUSTOMER" a new window opens up, where you can find the required customer quickly by typing in the name, card or the customer number. The personal information of the customers as well as address will be displayed. In this window you can select whether you want to grant the customer a discount on the order as well. 18
Press the "OK button to close the process and the receipt is printed out. If you need an additional field for the input of the waiter s tips, it has to be added manually in advance. If customers choose a debit payment, they must always be asked if the tip has to be taken into account in process of paying the receipt. 3.7 Receipt search / Receipt cancel The button "RECEIPT SEARCH" from the menu "Features" allows you to search for the already booked vouchers and open them up. Afterwards click in the appropriate field "receipt number" and enter the invoice number you want to be canceled as well as the date of invoice. The posted item of this invoice will appear on the left side on the screen. With the button "RECEIPTCANCELLATION" you can cancel the selected voucher. The booked data will remain in the system for safety measures. Also you can use the "RECEIPT PRINT" button to print out the selected voucher again. Furthermore you have the option to print the receipt with blank spaces for hosting information. These are usually necessary if the receipt should be recognized as a catering expense later on. Be aware that the right to cancel an invoice is not entitled to every employee. These and other settings for staff members can be determined in advance prior to inserting the cash register in the main menu "COMMANDER". This makes it a lot easier to control your business. 19
20
Benutzerhandbuch BLITZKASSE GastroExpress für Android v.2.1 Teil II BLITZKASSE COMMANDER - FRONTOFFICE 21
BLITZKASSE COMMANDER Verwaltungsoberfläche In the submenu "DATA INVENTORY" from the main menu "COMMANDER" you have the possibility to choose many features as well as to edit your product category, articles, tables and other applications. 22
4. Data inventory 4.1 Employee profiles The button "EMPLOYEES" allows you to look after all information about your employees. In the new window, you can find the already stored workers. In order to view and edit information, select a name and press the button CHANGE USER ". Afterwards you can change information such as username and password of your workers. In addition, you can set how high the maximum discount should be, the employees may give to the customer for the sale. Also you have the option of authorization for each employee in order to manage and control them. In this case there are functions available such as "Product modification", money withdrawing ", "immediate cancellation" and "Product Inventory Change" etc. Among other things, you can create a new staff register for your employees in this menu. To do that, select on the button "NEW EMPLOYEE". This allows you to define all personal information of your employees. 23
24
Please note that the recruitment of employees must be edited to the system first, prior to the storage of levels and tables. 25
4.2 Product category types Press the button "product category types" from the main menu "COMMANDER" to open up the window where you can manage your product categories. On the screen the already stored product category types can be viewed. To create a new type, select the button "NEW PRODUCT CATEGORY TYPE". This function opens up a new window, where you can determine the name and the associated printer of this product category and save it. To edit an already existing product category type, select the desired type. Now it is highlighted in a different color. With the button "CHANGE PRODUCT CATEGORAY TYPE it is possible to display and change the name of a specific product category type. 26
4.5 Sales level In order to manage your levels select the button "SELL LEVELS" from the main menu "COMMANDER". The already stored sales levels are displayed on the screen as well. 27
In order to open up a new sales level select the button "New Layout". In the new window, you have the possibility to choose the order, color and name of the Layout In addition it is possible to specify which employee can work on this sales level and which group of products can be sold. With the button "CHANGE TABLE LAYOUT" you are able to see all information of the respective layout. Here you are entitled to the choice of the information modification and deletion. 28
4.6 Tables With the feature "TABLES" from the menu "COMMANDER" your table spaces can be defined, modified and deleted. You can choose any names for each of the seats. To do this, select the required table and click on the button "CHANGE TABLE". In order to increase your options and establish new places, press the corresponding button "NEW TABLE". This function enables you to determine the name, number and the authorized employees as well as order of the table. 29
30
31
4.3 Product category The button "product category" from the main menu "COMMANDER" opens up the window for managing your product categorys. The already stored product categories are displayed on the screen. To create a new product category, click on the button "NEW PRODUCT CLASS". This function opens a new window, where you can determine and store the name, order, as well as the color of the category. In order to edit an existing category and to change the data, click on the required group. This is now highlighted in a different color. With the button "DEPARTMENT CHANGE" you can access the new window where all the information of each category is displayed and can be changed. Important, when deleting the product category all items located within it are deleted permanently. 32
33
4.4 Articles With the button "Articles" from the main menu "COMMANDER" you have the possibility to view all product categorys with current products and to change them. To do that, select the required product category from list on the left side. At once are all products of this category are listed on the right side. 34
To edit the information of the articles, select the button "CHANGE ITEM". This function opens an additional window, where all details such as name, description, storage room and space as well item price, discount and inventory of the article can be seen and changed. With the button "SAVE", all the changes are saved in the system. 35
36
To delete an article from the product category, click on the required product category and the respective article. This product is now highlighted in a different color. With the button "ARTICLE DELETE" you can delete the article permanently. To create a new article for a particular product category, select the group and press the button "NEW PRODUCT". You can add the item description into the blank form displayed on the screen. Information on storage area and storage space, as well as price and inventory can be determined too. The corresponding PLU as well as the EAN number are automatically assigned to each product and stored in the system. In the menu "Product Happy Hour Price (minimum price), you can specify the minimum price of your product. None of your articles can afterwards be sold cheaper than this price. If you schedule the happy hour price lower than the 'minimum price', the system will be still calculating with the minimum price. For each product, a separate price may be applied. With the button "VARIOUS ARTICLES" it is possible change the default text for your various articles and to personalize it. This is going to appear later on in the "Cashier" menu under various articles. 37
4.7 Customer By pressing the button "CUSTOMER" in menu "DATA INVENTORY" you can add new customers or maintain the already existing customers from the list. By pressing the button "Add new customer" a new window opens where you can add all customers personal information. In addition information such as name, date of birth, address or customer number for each client can be stored. Also customerdefined discount rates can be predetermined in this menu as well. With the function "Change the customer" a new window is displayed, where you can delete or change customer s data. Also Information such as costumer s discount, address and card can be found there too. 38
In the empty field at the bottom of the screen you can enter the name or the customer ID to find the required customer quickly. This makes it easier to search and saves a lot of time. 39
4.8 Side dishes For the management of additives in your company, the function "ADDITIVES MANAGEMENT from the menu "DATA INVENTORY" is provided. In the referring window all already saved additives are displayed. To edit a product from the list, select it and press the button "ADDITIONAL CHANGE". In the new window it is possible to view all data, such as name, color, category type and order. In order to create a new additive you need the button "ADD ADDITIVEL". Thus all the necessary new information for this product can be stored. 40
41
In the menu "COMMANDER" you can change or delete all of your side dishes with the help of the button "SUPPLEMENT MANAGEMENT". Also it is possible to add new products here. The existing side dishes are o displayed on the window as well. In addition you can determine the scale price of the goods. There are four prices available. The price depends on which customers you will sell the product to. 42
To edit a product from the list, select it and press the button "SUPPLEMENT EDIT". In the new window, you can change all information, such as name, color, category type, and order as well as product category. To create a new supplement, select the button "SUPPLEMENT ADD". This way you can save all necessary, new information for this article. 43
44
4.9 Happy Hour With the function "HAPPY HOUR" from the menu "DATA INVENTORY", it is possible to manage the Happy Hour time of your company. The pre-programmed hours are listed on the window. To create an additional happy hour time, you need the "ADD HAPPY HOUR" button. In this case you can determine the weekday, the time and the discount amount for your customer. The already existing Happy Hour times can be edited with the button "HAPPY HOUR CHANGE". Therefore set the Start and End Time for your happy hour time. 45
46
5. Preferences COMMANDER: In the main menu Gastro "COMMANDER" you can view all your personal settings prior to initial operation at any time. 47
5.1 License With the button "LICENSE" a new window will open where you can enter your license activation code and save it. 5.2 Hardware management With the function "Device Manager" from the main menu "COMMANDER" you can find the IP address and port number of the already installed and connected printers. In addition, you can delete any printer from this window as well. In this case, select the necessary printer and press the button "PRINTER DELETE". 48
49
5.3 Receipt printer adjustment If a new printer is to be installed, press the button "ADD NEW PRINTER. The corresponding IP address of the printer as well as the printer s port addresses can be taken from the network and transmitted to the empty field. With the button "SAVE" the printer is connected to your POS system. Your settings can be checked out with the "TEST" button. In this menu more detailed information also can be made to your printer via the input fields "characters per line" and "spacing". For claims such as "characters per line" or "line spacing" please refer to the manual of your voucher-printer. You can define information such as IP address as well port number, which will appear later on the printed voucher too. Moreover these settings can be checked with the "TEST" button here as well. 50
With the function "CUSTOMER DISPLAY" you have the possibility to personalize your voucher. Claims such as "characters per line" and "distance" as well as "customer display-ip" will determine the appearance of the receipt and can be edited and tested here too. Finally, you can define the greeting text for your customers in this field. 5.4 Tax and Payment In the menu "TAX RATES", the amount of necessary tax for your products can be defined and modified. Available options are, for example, the legal tax rates in Germany equal to 7% or 19%. IMPORTANT! : When creating new articles the related, legally arranged VAT rate must be determined and stored for each individual product. If your products are sold in house and at the same time out of house, the system automatically recognizes the appropriate rate of taxation for the product. In order to achieve this, you have merely to select the relevant key in menu "VOUCHER". 51
52
Certain goods and services are subjected to a reduced tax rate. According to 12 paragraph 2 UStG it is currently 7%. Such supplies and services, which are subjected to the reduced rate, are: - Groceries - Books and Newspapers - Art objects - Hotel accommodations (new since 01.01.2010) A distinction is made between drinks, which are generally taxed at 19% VAT rate. Exceptions there for are water and milk. In the catering industry however, the food taken To Go and also new from 01.01.2010 the hotel accommodation are subjected to a reduced VAT rate of 7%. In addition, food which are eaten in the restaurant, are taxed at the general rate of 19%. 19 % VAT Drinks Food in a local Restaurant 7% VAT Food Books and Newspaper(without extras) Art articles Hotel voucher Mineralwater + Milk Contact the Tax advisor! If you are not sure on the suitable tax rate, immediately contact your local tax office or tax adviser. There you can find all important information on the VAT for your business. 53
5.5 Company Information adjustment The button "Company data" opens a new window where you can edit your personal business information. You can set up data such as company s name, address and phone number. This information will be displayed on your voucher as well as on other printouts and printed out later on. 54
5.6 Z-Report The function Z-receipting in the menu "Office" gives you the possibility to consult the cash balance at the end of the day. At this point all sales made are displayed with the corresponding revenue. You can also see how high the revenues from cashpayments are as well as credit card payment are. In addition, you have the option to see the number of money withdrawals and cash deposits for the day. This and other information are important for your daily business and accounting. 55
5.7 Z-Report List The other useful function "Z receipting" from the menu "OFFICE" allows you to access all of your daily Z-Receipts from several days. These are sorted by date and time. You can access some older lists and open them up individually as well. 56
5.8 Reset Database To delete your database permanently, click on the corresponding button "RESET DATABASE EMPTY" on your tablet. Also you need to delete the whole information from your server on the computer as well. To do that, select the "RESET DATABASE button. In this case all your articles, product categorys and user data will be deleted permanently. 57
5.9 Initial Commissioning Users Manual BLITZKASSE GastroExpress for Android v.2.1 If the POS system has already been used e.g. as a learning function for your workers and you want to prepare the cash register for an initial operation, you have to select the button "INICIAL COMMISSIONING". Additionally, press the key "initial operation preparation" on your server. Both functions must be performed. In this case all vouchers, information of goods sold and Z-report will be deleted from the database. In this case the numbering is set back to zero too. The stored material groups and items, as well as the tax rates will remain in the system. This feature allows you to prepare the entire database for the initial operation. 6. Program settings In the menu "COMANDER" the corresponding function "PROGRAM SETTINGS" gives you the possibility to personalize your program settings. In the new window you can switch on and off many functions, therefore a small checkmark will appear in the appropriate field. There is a possibility to select and personalize functions such as the transition to a one-man operation, display the inventory in the menu "Cashier" and additional information too. To save the appearance and changes, select the "OK" button. 58
With the setting of "USING TIPS FUNCTION" your workers need to specify the cash amount of the resulting tips during customers' payment. With the additional function "After printing out the list of balanced items, print these individually as well", you have the possibility to print out an individual voucher for each of the items ordered in addition to the balance printout for the total order. This function is very useful for processing of customer s order in your gastronomy company. To save the changes select the button "SAVE". If the settings have been changed and saved, the system requires a shout down and a reboot! By changing the settings in this window, the settings in the main menu "Cashier" will be changed as well. 59
60
6.1 Report By selecting "reports" and the button "ARTICLE INVENTORY" in the new window, you have to see the entire sortiment of your business and possibility to press. Here all of your products are listed by name and number. 6.2 GDPDU Export / Import Principles for Data Access and Verifiability of Digital Documents (GDPdU) For the financial administration in the context of an approaching audit of the company, the tax office must have the possibility to access the computer system of the company according to the "German Fiscal Code under the Tax Reduction Act" 146, 147. In the "GDPDU EXPORT" menu, you can view all required files for a financial audit and have the chance to edit them on your computer. 61
6.3 FTP Server The function FTP server from the main menu "COMMANDER" is only necessary if you are using several POS tablets simultaneously and should interact with one another in your business or have installed the network version of our software. For any questions regarding this function, you can contact our staff, so they are going to help you with the installation! The features "Save settings" as well as "Import Settings" are necessary for the network operation. 62