HR Panel Discussion: Driving Employee Engagement Jo Zinman Director, Learning & Development Paylocity Lisa Pinion President - Pinion Solutions Group Jay Schedler Vice President, Human Resources Paylocity Audrey Jakel President AJ Partners Joe Sangregorio Vice President, Human Resources Pactiv
Who s Sinking Your Boat
Introducing Your Panel AJ Partners
Driving Employee Engagement Lisa Pinion President, Pinion Solutions Group
Who I Am People Person and Culture Cultivator Business & HR Consultant and Certified Professional Coach Passionate Wellness Junkie Mom, Wannabe Chef, Girls on The Run Coach 20+ years helping turn industry leaders into employers of choice
Our Vision To create a legacy of award-winning workplaces who consciously champion people as their number one asset and inspire success at every level.
Inspiring Rock Star Status
Recipe For Engagement Equal Parts Flexibility Opportunity, Recognition & Appreciation Giving Back Connecting Work Life
Driving Engagement
Basic Assumptions For Culture 1. Every business has opportunities to improve 2. Identifying opportunities to improve requires data 3. Data analysis reveals opportunities for improvement 4. Everyone is responsible for creating solutions 5. When everyone owns solutions, business improves
What If
Driving Employee Engagement Technology driven, people centric, & modern workplace Jay Schedler Vice President, Human Resources
T e c h n o l o g y Enables communication & engagement outside work internally shouldn t be any different 50% of our new hires come through referrals Balanced Approach Mobile for recognition, PTO, Onboarding, Events, & Zoom Onboarding ATS LMS Recognition Events Town Halls SOTUs 46% 55% 67% Millennial workforce by 2020 EE s indicated mobile tools contribute to work/life balance Millennials judge employers by technology Tools and Technology Drive Communication!
E n g a g e m e n t Capturing their attention 1 at a time. 1 Day, 1 Event, 1 Employee, 1 Opportunity It s not magic it s a commitment to service + To attract and retain the best talent 90% of employees decide to stay within the first six months 7,000 Orppies & over 80 Events or they tell everyone else via social media Communicate Often & With Transparency 400 Promotions Be Well and Be Prepared
Our employees feedback tells us when we pull the right levers and when there are new levers to pull.
Modern Workplace M e, W e, & O u r S p a c e Work here Collaborate there Huddle anywhere! Drive knowledge sharing and build social capital! ME WE Our
Building C o m m u n i t y and establishing our brand 25+ community outreach events - Over 1,000 EE s participated 50+ company sponsored events Over 2,000 EE s participated Over 60% of our remote staff volunteered in community charitable events this year Company and employees raised donations exceeding $60,000 in 2016 Over 1,000 care packages sent to U.S. service personnel around the world Individual Causes close to your heart Paylocity Sponsorships and matchings Community Individual and team activities
Driving Employee Engagement AUDREY JAKEL PRESIDENT, AJ PARTNERS
Changing demographics of the Employment Market by 2020 Experience Gap Millennials GEN X GEN BB 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% GEN BB retiring on average 10,000/day with 35 years experience. Fifty percent (50%) of the workforce by 2020 will be millennials (born between 1980 to 2000). To attract, retain and engage this group companies need to address their top 4 requests: Source: The 2020 Workplace by Jeanne C. Meister and Dr. Karie Willyerd Career Path Feedback Mentoring Opportunities Learning and Development
Mentor Circle Program Group of Mentees (6-8) and one Mentor (leadership role) Meet virtually (skype/video conferencing) and/or face-to-face Frequency: once every 4-6 week for 1.5 hours Duration: Annual program Program: Select a topic for discussion, pre-read, follow-up on application, report back results Role of Mentor: Coach/Advisor share experiences and provide feedback Facilitator of Group & Program Champion Mentees Survey Effectiveness and Metric Reporting Role of Mentees: Commitment Active Participant (i.e. sharing, asking questions) Networking Apply Learnings Scheduler of Sessions (i.e. mentee rotation)
Mentoring Works to Engage and Retain Employees
Joe Sangregorio Pactiv Vice President & CHRO DRIVING EMPLOYEE ENGAGEMENT
Building an Engaging Environment Encourage Diversity Lateral Movement Share a Purpose Challenges Communicate frequently Career Progression AMA Proactive Communicate, Communicate, Communicate Encourage Independence Motivate Goal Achievement Encourage PAVE: Pactiv Adds Value Everywhere Be respectful Ongoing Learning Build Trust Celebrate people Development Focused Consistent, Meaningful Feedback Be flexible Be open Coaching Opportunity Newsletters Quarterly TownHall Meetings Let s Talk Series Know your team Share the Vision Encourage Teamwork Performance Supports
Employee Led Safety 2 1.5 1 0.5 0 1.64 0.99 0.55 1.54 1.46 1.28 0.80 0.79 0.76 0.40 TCR LTRTCR LWD Linear (TCR) 0.35 1.10 0.69 0.26 0.22 1.07 1.03 0.81 0.63 0.51 0.44 0.35 0.3 0.14 0.17 0.13 0.14 2008 2009 2010 2011 2012 2013 2014 2015 Jan - Sept 2016 2016 Results: Jan-Sept Sept TCR = 0.56 7 injuries YTD TCR = 0.63 Tracking well below 0.75 tolerance YTD LT/RT Case Rate = 0.30 Tracking well below 0.40 tolerance 71 recordable injuries during Jan thru Sept 2016 21 fewer than same period in 2015
Onboarding Involves managers Builds connections; grows trust Provides resources, support Improves performance to achieve goals
PAVE Program Program Overview: Our Products, Our People, and Our Values PAVE the way for Our Success! Program Goal: To recognize the pride that employees feel when they see Pactiv products in action. The program would give them the opportunity to share that pride with others within the organization.
AMA Program Series of monthly open discussions between LAC members and employees to: Increase connection and engagement among all employees Collaborate and learn in a social setting Learn through direct connection to an LAC member Share Q&A and insight about functions Understand impacts to the organization Ask general Pactiv questions Topics To Date: Category Management Regional Sales Manager Finance Manager Pricing Director Integrated Business Planning Manager
Mentoring Program A partnership between an experienced leadership team member (mentor) and an identified high potential employee (mentee), who are both committed to devoting time and learning from the paired experience. Together, the mentor and mentee will structure and customize their own meetings into an aligned journey, sharing knowledge and experiences that the mentee needs in order to learn, grow and develop professionally and personally. Program Basics: Focuses on connection and improvements Teams meet once a month One meeting per quarter must be in-person Progress/Feedback shared at LAC meetings
External Engagement: Pactiv.com User-friendly Comprehensive Customer-focused
External Engagement: Social Connection
Panel Discussion AJ Partners
Let s Stay Connected lisa@pinionsolutionsgroup.com audreyjakel@sbcglobal.net jschedler@paylocity.com jsangregorio@pactiv.com