Resume Packet Employment Resource Center, W-207 Lake Washington Institute of Technology www.lwtech.edu/erc 425.739.8113 job.placement@lwtech.edu
What is a Resume? A resume is a self-marketing tool for finding a job or for making a career change. It is designed to convince a potential employer to offer you an interview. It is a well-structured, easy to read, concise presentation of your qualifications for the job. Components of a Resume Below are listed the headings/sections that are included in a typical chronological resume: HEADING: Name, complete mailing address with zip code, your telephone number with area code, and your email address if you check your email regularly. It is at the top of the resume. OBJECTIVE: A short statement about the kind of job or position you are seeking (for example, do not submit a resume with an objective of Sales Representative for a Bookkeeper position). If you are applying for a position listed on the company web site, use the job title and job announcement number (if given). If you have a general career area, but are not sure where you might fit in the organization, refer to the career area A position in Human Resources SUMMARY OF QUALIFICATIONS: List or describe the 3-7 most important qualifications and skills that relate to the position for which you are applying. Look at the job announcement for the qualifications and skills that are required for the job. List your years of experience in relevant areas. Briefly state how you have demonstrated the necessary qualifications and skills. EDUCATION: List: Program name or major, Degree/Certification (ex: Associate s Degree) and Year of graduation. On the next line list: Name of College, City and State. List high school diploma or GED only if this is your highest educational level. List significant college coursework (even if degree was not completed). If you have completed a college degree or certification, list the degree and date if less than 10 to 15 years ago. EXPERIENCE: Start with your most recent job, and include: job title, name of company, location (city, state) and dates of employment. Employers strongly prefer that you list employment dates for each employer. List the accomplishments you achieved in the position, as well as your duties and responsibilities. Describe each accomplishment in a simple, powerful action statement that emphasizes the results that benefitted the employer. Begin each statement with an action verb. List the most important accomplishments first. The Experience section can also include volunteer experience, internships, and Work Study positions. * See the Experience Section of this packet for more tips. OTHER HEADINGS: Include other headings as needed to feature skills, training, awards or other information that will explain your qualifications for the job. Examples include: RECOGNITION, CERTIFICATIONS, MILITARY EXPERIENCE, TRAINING, HIGHLIGHTS, ACTIVITIES, ACHEIVEMENTS etc. Employment Resource Center www.lwtech.edu/erc
EXPERIENCE Section of the Resume The Experience Section is the heart of a resume. It is where you demonstrate that, through your past work, you have learned the skills this prospective employer now needs. In this section, list your work experience (unpaid experience too!) in reverse chronological order, with the most recent experience listed first. For each experience, list the Job Title, Employer, Location (City, State), and Employment dates as in the example below. EXPERIENCE Material Handler Acme Company Inc. Anywhere, WA 201X-201X Accomplishments vs. Duties Underneath the heading information for each position is a section (often bulleted) describing what you did in the position. Many resumes simply list the duties that were required in the position. Listing duties is not a good way to market your skills. Instead, feature what you accomplished in the position and what you have to offer a prospective future employer. Preparing to write accomplishment statements - Ask yourself: What did I do well? What characteristics do I bring to the job? Did anyone tell me that I did something particularly well? What skills did others rely on me for? What was the purpose of my work, and how did I contribute? Did I make any improvements in the work setting or in how the work was done What would happen if I didn t do my work, or I did it wrong? Are Duties or Accomplishments Better? You decide. Material Handler Position Acme Company Inc. Boring. Anywhere, WA 20XX-20XX Duties and Responsibilities: Worked on dock loading and unloading boxes. Moved product from warehouse to loading dock. Lifted and moved boxes onto trucks. Picked product orders in warehouse. Repacked damaged goods. Accomplishment statements: Worked with 2 nd shift crew of 3 to load-out and stage product in preparation for day shift. Coordinated work with crew-members in completing preparations for the next shift; loading trailers, staging customer orders, unloading inbound freight. Picked orders from warehouse, ensuring completeness and accuracy of customer order. Willing to switch tasks and assist others to get the work done. Known for reliability, attendance and being on-time to work. Accomplishments Give the employer reasons to hire
EMPLOYMENT RESOURCE CENTER RESUME WORKSHEET This worksheet is a tool to assist you in gathering and organizing your employment history information in preparation for writing a resume. HEADER Name: Address: City: State: Zip: Telephone Number: Message Number: E-Mail Address: OBJECTIVE SUMMARY OF QUALIFICATIONS EDUCATION (list most recent first) Name of Program/Degree: School/College: Location (City, State) Name of Program/Degree: School/College: Location (City, State) EXPERIENCE (list most recent first) Job Title: Firm Name: Starting Date Ending Date: Duties, tasks, responsibilities, accomplishments:
Job Title: Firm Name: Starting Date Ending Date: Duties, tasks, responsibilities, accomplishments: Job Title: Firm Name: Starting Date Ending Date: Duties, tasks, responsibilities, accomplishments: ACTIVITIES/INTERESTS/VOLUNTEER WORK Your role in Activity/Interest/Volunteer Work: Firm/Organization: AWARDS, RECOGNITIONS, ACHIEVEMENTS, CERTIFICATIONS, LICENSES Languages: Computer Skills: Office Skills: Other Special Skills: Employment Resource Center (425) 739-8113 www.lwtech.edu/erc
SAMPLE STUDENT CHROLOGICAL RESUME Joe Z. Smith 119 Oak St. Smallville, WA 98277 253-111-7896 Smithz34@gmail.com Objective: A recreation or coaching position using my athletic abilities and experience with youth. Skills Summary Experience working with youth as a coach and referee Fitness Specialist/Personal Trainer, Associates Degree in process 8 years soccer league participation, achieved High School Varsity team status Reliable role-model for youth, good at encouraging and motivating Education Fitness Specialist/Personal Trainer, Associate s Degree anticipated 20XX Lake Washington Institute of Technology - Kirkland, WA Smallville High School Smallville, WA High School Diploma 20XX Experience: Junior Coaching Staff Anywhere, WA 06/20XX-09/20XX Elite Juniors Soccer Camp, Inc. Lead team drills, demonstrate proper technique, and coach skill groups Ensure equipment is in good repair and accounted for Model leadership, encourage and motivate participants Courtesy Clerk Anywhere, WA 6/20XX 9/20XX Safeway Bag groceries and assist with take-out in a friendly and efficient fashion Resolve price checks and provide prompt clean-ups Community Service Youth League Referee Anywhere, WA 9/20XX ongoing American Youth Soccer Association Know Youth League Soccer regulations and application to league play Make calls which are consistent and fair Remain calm while working under pressure Awards Varsity Soccer Smallville High School Soccer Team Co-Captain, Smallville High School 20XX 20XX CPR, First Aid, Languages: Spanish Activities/Skills
CHRONOLOGICAL RESUME EXAMPLE Susie Sample 1234 Oak St. Anywhere, WA 98000 425-XXX-XXXX ssample@hotmail.com Objective: An Accounting Assistant position using business background, my accounting knowledge, and my excellent Customer Service skills. Summary of Qualifications QuickBooks Award-winning Customer Service Ten-Key by touch Ability to Multi-task Microsoft Office: Excel, Word 3+ years business management experience Related Education Accounting Associates Degree (expected graduation, June 20XX) Lake Washington Institute of Technology - Kirkland, WA Graduated with high honors - Magna Cum Laude Work Experience Cashier Quality Food Center - QFC Redmond, WA 2000-Now Received President s Award for Service Excellence 9 years experience in Customer Service and Cashiering Knowledgeable about grocery products and promotions Friendly attitude and excellent customer service Tax Preparation Volunteer Lake Washington Institute of Technology Kirkland, WA 2009 Help clients (College students/staff) with Tax returns - LWTC Taxation Class Manager Intrametric Jakarta, Indonesia 1992-1995 Demonstrated Product management skills; assumed responsibility for order production and delivery Analysis of financial reports in determining company revenues and product strategy Worked as a team; promoted to management role Additional Education English language, Bachelor s Degree Indonesia National University - Jakarta, Indonesia
FUNCTIONAL RESUME EXAMPLE Susie Sample 1234 Oak St. Anywhere, WA 98000 425-XXX-XXXX / ssample@hotmail.com Objective: An Accounting Assistant position using my business background, my accounting knowledge, and my excellent Customer Service skills. Summary of Qualifications: QuickBooks Award-winning Customer Service Ten-Key by touch Ability to Multi-task Microsoft Office 6 years business experience Related Education: Accounting Associates Degree (expected graduation, June 20XX) Lake Washington Institute of Technology - Kirkland, WA Graduated with high honors - Magna Cum Laude Professional Skills: Accounting Support Maintenance of financial reporting data and report generation Accounting Associates Degree 20XX Computer Skills: Microsoft Office: Word, Excel Tax return preparation for college clients - LWTech Taxation Class Customer Service 9 years experience with Cashiering & Customer Service Received President s Award for Service Excellence Knowledgeable about grocery products and promotions Friendly attitude and excellent co-worker relations Business Administration Skills Demonstrated Product management skills; assumed responsibility for order production and delivery Worked as a team; promoted to management role Employment History : Cashier - Quality Food Center - QFC Redmond, WA 2000-Now Manager - Intrametric Jakarta, Indonesia 1992-1995 Product Manager - Java Export Trading Jakarta, Indonesia 1989-1992 Additional Education: English language, Bachelor s Degree Indonesia National University Jakarta, Indonesia