Human Resource Management BHR 224 Fall 2014 General Information Professor: Paul Leonard Gallina, Ph.D., LL.M., DOHS Office: Hamilton 208 Telephone: 822-9600 ext. 2416 Email: pgallina@ubishops.ca Profile: http:medlegcanada.com/ Office Hours Mondays 5:30 to 6:30 and Wednesdays 2:30 to 3:30 Please feel free make an appointment for alternate times. Secretary: Marilyn Turner (Hamilton 212) Course Description and Objectives This course provides students with an introduction to the current theory, research, and practice of human resource management in Canada and globally. Students will learn how organizations can gain a competitive and innovative advantage through the implementation of good human resource practices. The underlying theme throughout the course will be to show how informed human resource management is critical to organizational effectiveness. Upon the conclusion of the course students will be aware of the importance of all human resource management departments and activities in an organization. Required Text Schwind,H., Das,H. & Wagar,T. (2013). Canadian Human Resource Management: A Strategic Approach (10th Edition). Toronto: McGraw-Hill Ryerson. Evaluation Methods Midterm Exam 20% (Oct 15) Research Assignment 30% (Due November 19) Final Exam 40% (TBA) Class attendance and participation 10% 1
Grading Profiles Pursuant to academic policy at Bishop s University, written work will be assessed in terms of content and structure. Crucial concerns for content are data completeness and the level of critical assessment. In other words the quality and quantity of the content, and how it is understood are at stake. With regard to structure, issues such as coherence, logical flow, and the general quality of your writing are of prime consideration. In other words the effective reporting of the content is at stake. 80% to 100% (equivalent to an A) The essence of A-level work is very high level of intellectual achievement with no major errors of commission or omission. In general the content and structure of A-level work is exceptional and very clearly exceeds the normal expectations of the assignment. A-level work contains the following: an excellent level of research; a well-developed presentation of the material; and, a very good analytical understanding. 70% to 79% (equivalent to a B) Content and structure are generally adequate, but there are some key errors in omission or commission. The material tends to be well presented, but may contain some analytical lapses. In general, B-level work demonstrates good, although not excellent, reasoning and problem solving skills. The essence of B-level work is that it demonstrates more strengths than weaknesses and is more consistent in high level performance that C-level work. 60% to 69% (equivalent to a C) The essence of C-level work is that it demonstrates more than a minimal level of skill but it is also highly inconsistent. In terms of content and structure there are as many weaknesses as strengths. There are more than occasional lapses in content and structure. On the whole, C-level work shows only modest and consistent reasoning and problem-solving skills, and sometimes displays weaknesses in these areas. 50% to 59% (equivalent to a D) The essence of D-level work is that it demonstrates only a minimal level of understanding and skill. The material is poorly done. Such work often lacks the necessary content, and what content is presented is not well developed. D-level work does not show good reasoning and problem-solving skills, and frequently displays very poor reasoning and problem solving skills. 0% to 49% (equivalent to an F) This work is a failure, and the student has not done the required work necessary for a pass. There is little evidence that the student has made a genuine attempt to take charge of the material. In terms of content and structure, the work misses the mark. The student s work displays decidedly inferior reasoning and problem solving skills. 2
Course Policies There will be no supplemental exam. Written assignments are to be submitted in electronic AND hard copy. Students have the responsibility to retain a backup copy of anything submitted in case of loss or theft of the original. In exceptionable cases, assignments will be accepted up to three days late, with a penalty of ten per cent per day. Academic dishonesty such as plagiarism or cheating will not be tolerated, and will be dealt with according to university policy. Class attendance and participation Students are expected to attend class regularly. The class participation grade is based on the following: regular attendance and active involvement in class discussions with the instructor, classmates and guest speakers; and 2. participation in a case presentation in class. Students who do not attend class regularly and miss more than 20 per cent of the classes OR who do not participate in a case presentation will automatically fail this assignment. Class Mannerisms and Other Information As a professor, my objective is to provide you with the best learning environment possible. Throughout the years, I have noted that certain behaviors in the classroom can deter this environment. Please take note: Cell Phone use in Class: There will be a zero tolerance policy for all electronic devices (e.g., cell phones, blackberries, i-phones) used in the class room. Cell phone use for voice or texting will not be tolerated. Should you be seen calling someone or texting you will be asked to leave the classroom. If you are in a situation which requires you to have your cell phone on or to receive text, please inform your professor prior to class. Talking the Same Time as Others: Not only is talking at the same time as someone else distracting, but it is also very disrespectful. Students talking the same time as others to the extent that it is distracting will be asked to leave the classroom. Computer Use in Class: Computer use in class is forbidden. 3
Tentative course schedule (Cases and approximate dates are in italics) September 3 Introduction to the course September 8 and 10 Strategic Human Resource Management and HR Planning Text Chap 1 and 3 1. A human resource planning exercise. p.123. September 15 and 17 The legal environment/managing diversity Text Chap 4 2. Legal challenges at Maple Leaf Foods. p. 168-169. September 22 and 24 Job analysis and design Text Chap 2 3. An exercise in job analysis. p.79-83. September 29 Oct 1 Recruitment Text Chap 5 4. A case study in recruitment. p.204-205. October 6 and 8 Selection Text Chap 6 5. Selection of a human resource manager. p.252-254. October 13 No class (Thanksgiving) October 15 Midterm Exam covering Chapters 1-6 October 20 and 22 Health and safety Text Chap 12 6. Safety in the workplace. p. 457-458. 4
October 27 and 29 Managing employee relations Chap 11 7. Addressing employee relations. p.424-425. You are urged to meet with Professor Gallina this week during his office hours to discuss the progress of your HRM workplace audit. There will be time slots on the door. November 3 and 5 Orientation and Training Text Chap 7 8. Developing a training program. p.298. November 10 and 12 Performance Appraisal/Compensation Management Text Chap 8 and 9 9. Compensation policy. p. 361. November 17 and 19 Labour relations Chap 13 10. Absentiism at Maple Leaf Foods. p. 494-495. November 24 November 26 Global Human Resource Management Course wrap-up and final exam review 5
Research Assignment Human resource management audit of McDonalds Corporation A human resource management audit is defined as: an examination of the human resource policies, practices, and systems of a firm in order to identify strengths and weaknesses with recommendations to ultimately improve overall efficiency. The benefits of a human resource audit are well described in the text (see page 25). However, in short, an audit discloses how well management is carrying out their various human resource functions. In a team of two (or by yourself I you wish), you are asked to carry out such a function for McDonalds Corporation. Your report should include strengths, weaknesses, and recommendations and be founded on good scientific research. Such research should include as a MINIMUM three articles from peer reviewed journals. If you are having trouble locating material, please go to the library and ask a Reference Librarian for assistance. November 19 Due date Assignment length Minimum 3000 words, no maximum. Please note the word count on the title page of your assignment. 6