ANDREW RINGER 7371 Atlas Walk Way #645, Gainesville, VA 703 887 5456 andrew.ringer@outlook.com Dear Human Resources Manager: I am writing regarding your opening, as I believe my skills are an excellent match for the position criteria that was outlined. Because of my wide range of experience, I am able to bring unique perspectives and strategies to any task I undertake. In addition to my extensive experience and firsthand knowledge of association management, I consider my most valuable asset to be my attitude. Whatever the task, I pride myself on doing it well and completing it on or ahead of schedule. As someone who is focused on efficiency, I m always looking for ways to improve my performance. I am comfortable working independently, but also enjoy interacting with coworkers, managers, and clients. I also pride myself on being a quick learner who enjoys challenges. Attached is my resume, as well as several letters of recommendation. As you can see from these documents, I am a highly motivated, enthusiastic, lowmaintenance individual who possesses the skills and experience to deliver results. I am confident I would thrive in this role for your firm, as it would allow me to employ my broad based knowledge of the industry. I am also confident that you would find my work ethic and character to be great assets to your company. That said, I would very much appreciate the opportunity to contribute to your company s success, and toward that end I would be happy to make myself available for an interview at your convenience. I look forward to speaking with you and having the opportunity to further discuss how I can be of value to your company.
Sincerely, Andrew Ringer
ANDREW RINGER Phone: 703-887-5456 andrew.ringer@outlook.com 7371 Atlas Walk Way #645, Gainesville, Virginia I am a committed team player, positive and optimistic. I have the ability to arrive fast to a workable decision and adapt myself to any working condition. I am capable to work and interact with staff at all levels in the organization, prioritize and manage many tasks simultaneously, interact with internal and external clients professionally. I am willing to commit more hours than usual to work and to function under flexible working conditions. I am a problem solver. WORK EXPERIENCE PROPERTY MANAGEMENT PEOPLE, INC. (PMP) Leesburg, Virginia Assistant Community Manager May 2016 October 2016 Delivered excellent service in an HOA environment. Managed multiple large-scale communities. Interpreted contracts and covenants. Provided professional leadership to our clients and Board of Directors. Coded and entered invoices, including check production. Understanding of HOA board management, accounting, contracts, property maintenance, government relations, basic construction and law. Followed up and coordinated our capital projects to ensure residents were aware of them and the work was being completed properly. RESTON ASSOCIATION Reston, Virginia Covenants Junior Advisor Covenants Committee Coordinator January 2015 April 2016 Advise and manage 16 community associations while simultaneously spearheading Covenants Committee operations for the second largest homeowner s association in the country. Responsible for providing administrative and operational support to Reston Association residents, the Covenants Committee and Design Review Board in order to assist residents in understanding and complying with the association s covenants, bylaws, procedures, design guidelines and standards. Contribute to strengthening, modernizing and enhancing the implementation of new technological and administrative procedures for the Covenants Committee. Analyze the quality, effectiveness and impact of these procedures on a continual basis. Manage properties to ensure compliance with Reston Association s covenants and design standards and provide documentation for POAA (Virginia Property Owner s Association Act of 1989) disclosure packets. Evaluate, determine completeness and schedule applications for modifications of the exterior of properties and cluster common grounds for design review. Respond to resident complaints and determine validity of the complaint. Prepare case histories for the Covenants Committee. Maintain accurate records of all verbal and written communication pertaining to all properties, including data entry.
Consult with association members, agents, attorneys, vendors and contractors for the purpose of advising, proving and exchanging information. Prepare and draft various legal documents, including notification and decision letters and meeting minutes while working under the pressure of strict deadlines. Research and provide information about properties in review to committee members. Participate in community outreach opportunities, attend and plan association events, involvement in staff training sessions and resident workshops. FLANNERY PROPERTY MANAGEMENT Manassas, Virginia Lead Covenants Inspector June 2013 July 2014 Investigated resident complaints and disturbances regarding individual properties and common areas of the association in a timely and efficient manner. Interacted with homeowners on covenant issues. Worked closely with the community association manager to provide support. Cited and documented covenant violations as seen on association common areas or individual properties. Handled violations of community CC&R s by issuing and tracking violations for 21 associations. Thorough understanding of community rules and regulations, as well as enforcement procedures. Interface with residents and board members with exceptional follow through. Conducted property inspections for disclosure documents. EDUCATION FRED PRYOR SEMINARS Seminars including: The Secrets of Successful Time Management Improve Your Memory, Improve Your Productivity Business Writing and Editing for Professionals Control the Chaos and Clear Out the Clutter Dealing with Difficult People How to Overcome Disruptive Workstyle Differences How to Manage Emotions in the Workplace Strategic Problem-Solving for Better Decision Making Confronting Workplace Conflict Managing Multiple Priorities, Projects and Deadlines Effective Techniques for Dealing with Difficult Customers What NOT to Say to Your Customers How to Resolve Customer Complaints on the Spot Online Seminars 2015
NORTHERN VIRGNIA COMMUNITY COLLEGE Dean s List in spring and fall of 2010 Awarded presidential scholar status in spring 2011 Virginia 2009-2012 ADDITIONAL INFORMATION & SKILLS AWARDS, RECOGINTION & CERTIFICATES M-100: The Essentials of Community Association Management Community Associations Institute - Falls Church, Virginia, 2015 Comprehensive community association management course that provides a practical overview for new managers, an essential review for veteran managers and an advanced course for board members. Reston Association Helping Homes Project Reston Association Reston, Virginia, 2015 Full day community service project, bringing together contractors and home-improvement center retailers, to provide exterior home repair assistance to Reston Association members who are elderly, disabled or financially challenged. On the Spot Recognition Award Reston Association Reston, Virginia, 2015 & 2016 Demonstrating Reston Association s core values of Service and Collaboration. KNOWLEDGE, SKILLS & QUALITIES Excellent organizer and relationship builder Exceptional oral and written communication skills Big team player, highly reliable and responsible Working with patience and diligence under pressure Hospitality and sales Computer literate Attention to detail, prioritization and planning Knowledge of modern office practices, procedures and equipment Client/customer oriented Management, leadership and creative problem solving Event planning and community outreach
Knowledge of HOA s, residential and commercial properties, clusters, condominiums, single-family homes, meeting procedures SOFTWARE Microsoft Office, Microsoft Word, Microsoft Outlook, Adobe Acrobat Pro DC, COVDRB, SmartWebs, Dropbox, ADP Workforce Now, Neopost, Microsoft Excel, Social Media, VMS (Village Management Software). PROFESSIONAL REFERENCES Wil Washington Community Association Attorney & Shareholder Chadwick, Washington, Moriarty, Elmore & Bunn P.C. (Fairfax, Virginia) Tel: 703-352-1900 Email: wwashington@chadwickwashington.com Please see letter attached. Don Schaefer Chairman, Covenants Committee Reston Association (Reston, Virginia) Tel: 310-903-6997 (C) Email: mrdonschaefer@gmail.com Please see letter attached. Anna Varone Director of Covenants Administration Reston Association (Reston, Virginia) Tel: 703-435-6569 (O) & 703-943-6309 (C) Email: avarone@reston.org Please see letter attached. Jean Flannery Owner, Property Manager (CMCA, AMS) Flannery Property Management (Manassas, Virginia) Tel: 703-517-0832 (C) & 703-330-3433 (O) Email: jf@flannerypm.com Please see letter attached.
Andrew Ringer M-100: The Essentials of Community Association Management September 30-October 2, 2015
Live, Work, Play and Get Involved 12001 Sunrise Valley Drive Reston Virginia 20191-3404 703-435-6530 www.reston.org April 7, 2016 To whom it may concern, I am pleased to recommend Andrew Ringer as a candidate for employment. Andrew was employed by Reston Association initially as a Covenants Coordinator and subsequently as a Junior Advisor from 1/5/15 to 4/1/16. Both of these positions required interaction with the public, as well as the ability to liaise between different departments. Success was dependent on strong communication and interpersonal skills. Andrew is a motivated and responsible individual with a high degree of integrity. He demands a great deal of himself and works hard to ensure his tasks are performed professionally. In addition, he is extremely organized and reliable. He is flexible and willing to work on any project that is assigned to him and always able to follow through to ensure a project is completed. Andrew was also quick to volunteer to assist in other areas of company operations, as well. Andrew was involved in some of Reston Association s community engagement projects. I found that Andrew s passion for offering assistance and service to others, and his ability to establish excellent rapports with all types of people are some of his stronger attributes and ones that will certainly be assets to any organization. Regards, Anna Varone Director of Covenants Administration Printed on recycled paper. Please recycle. VISION Leading the model community where all can Live, Work, Play and Get Involved. MISSION To preserve and enhance the Reston community through outstanding leadership, service and stewardship of our resources.
August 11, 2016 RE: Andrew RInger To Whom It May Concern: I worked with Andrew Ringer for 15 months from January 2015 until April 2016. During that time Andrew was the key liaison between the Covenants Committee and the Covenants Staff. Andrew was instrumental in ensuring that all of the necessary elements were present so that staff could walk the committee through their findings and help us to make a decision as to whether or not a member was in violation of a provision of the covenants of Reston Association. Andrew was a thorough communicator, a diligent planner and executed with precision for every meeting. He would follow up immediately with any issues that developed during our committee meeting. I enjoyed my time interacting with Andrew, he was professional and courteous and demonstrated a work ethic not often associated with people his age. I am sure he will be successful at all of his future endeavors. If I can provide any additional information, please reach out to me directly. Don Schaefer Chairman, Covenants Committee Reston Association Mrdonschaefer@gmail.com 310-903-6997