Awards for Excellence THE 2018 REIQ CALL FOR NOMINATIONS AND TERMS AND CONDITIONS OF ENTRY REIQ.AWARDSPLATFORM.COM EVENTS@REIQ.COM
2018 REIQ AWARDS FOR EXCELLENCE The Real Estate Institute of Queensland (REIQ) is pleased to announce its annual Awards for Excellence, recognising the real estate profession s top performers across the State. The REIQ Awards for Excellence aims to encourage, recognise and promote excellence and best practice in the profession. The awards will be presented on Saturday 3 March 2018 in Brisbane as part of a gala event celebrating real estate in Queensland. The REIQ award winners are afforded excellent promotional opportunities with media coverage, REIQ Journal coverage and a special award winner s logo. The information contained in this document forms the rules and conditions of nomination to the 2018 REIQ Awards for Excellence. AGENCY CATEGORIES Large Residential Agency of the Year Medium Residential Agency of the Year Small Residential Agency of the Year Commercial Agency of the Year Buyers Agency Office of the Year Regional Residential Agency of the Year Community Service Innovation Award INDIVIDUAL CATEGORIES Residential Salesperson of the Year Commercial Salesperson of the Year Residential Property Manager of the Year Commercial Property Manager of the Year Business Broker of the Year Business Development Manager of the Year Buyers Agent of the Year Regional Salesperson of the Year Auctioneer of the Year Corporate Support Person of the Year Rookie of the Year Community Service Best Media Report AWARD PRIZES 2018 REIQ Awards for Excellence trophy 2018 REIQ Awards for Excellence certificate Receive an award winner logo for use 12 months following the awards REIQ Award for Excellence advocate for the next 12 months REIQ.awardsplatform.com 07 3249 7384 events@reiq.com.au WHY ENTER? IT S SO SIMPLE! Our online portal is so simple to use and allows you to log in/out, update your nomination and even sends you reminders when the closing date is approaching! THERE S SOMETHING FOR EVERYONE! Now with 19 separate categories, our awards program recognises all facets of the real estate profession. LEARN AND DEVELOP AS A REAL ESTATE PROFESSIONAL Our expert judges will provide feedback on your nomination to help you improve your business and future entries. GROW YOUR CREDIBILITY AND PROFILE Promote your participation as an entant, finalist and maybe even a winner! ENTRIES OPEN - ENTER NOW 2 REIQ 2018 AWARDS FOR EXCELLENCE
ELIGIBILITY AGENCY CATEGORY CRITERIA: Large Residential Agency of the Year (21 or more employees inclusive) Medium Residential Agency of the Year (between 11-20 employees inclusive) Small Residential Agency of the Year (between 10 or fewer employees inclusive) Regional Residential Agency of the Year (open to agencies in Queensland which are not included within the South East Queensland Area.) A reference to employees includes permanent part-time employees, full-time employees and lawfully engaged contractors. Part-time staff are to be calculated on the basis as full-time equivalent (e.g. multiple part-time staff may constitute one permanent full-time). Please supply list of current staff names and roles at time of application. The licensee must hold and maintain REIQ practising membership; The agency must be an REIQ accredited agency at the time of application; The REIQ accredited agency must be up to date with membership fees as at time of application. All relevant membership fees (practising and accredited agency membership) must remain up to date from time of application until date of awards dinner, 3 March 2018 and The licensee must have completed the 2017 CPD requirement by 31 October 2017. 12 months prior to the application, the nominee must not have been found to have engaged in unprofessional conduct or practice by a decision of the REIQ Professional Standards Tribunal but only if the Tribunal Chair determines that decision to be a disqualifying decision for this purpose. INDIVIDUAL CATEGORY CRITERIA: Must be employed by a REIQ accredited agency at the time of application where the licensee has maintained practising membership; Must hold and maintain REIQ practising or associate membership of the REIQ; Must have completed the 2017 CPD requirement by 31 October 2017; and All individual entries must be written in the first person. NOMINATION PROCESS The REIQ will not accept nominations and submissions from individuals or organisations other than members of the REIQ who meet the relevant criteria. Nominations are now completely online - REIQ.awardsplatform.com. Online submissions will need to include: A completed online nomination Electronic agreement to the terms and conditions of nomination as outlined in A high resolution but compressed colour digital photo for use in promotional material for the awards. For individuals, this should be a head shot only. For agencies, a group shot or agency logo is suitable. Nominees will also need to ensure they: Make themselves available for a phone interview if requested; and Do not contact any of the judges to discuss the judging process. Such contact will result in exclusion from consideration for an award. No alterations will be permitted to entries after the date of submission. All entries become the property of the REIQ on submission. COSTS There is no nomination fee for the awards, however, award nominees are responsible for any costs associated with preparing submissions, having photographs taken, participating in the awards, attending the awards ceremony and membership fees. CLOSING DATE FOR ENTRIES Nomination submissions must be received by the REIQ by 5pm on Thursday 2 November 2017. LATE ENTRIES WILL NOT BE ACCEPTED. FINALIST ANNOUNCEMENT Tuesday 21 November 2017. 12 months prior to the application, the nominee must not have been found to have engaged in unprofessional conduct or practice by a decision of the REIQ Professional Standards Tribunal but only if the Tribunal Chair determines that decision to be a disqualifying decision for this purpose. Should an individual nominee working for an accredited agency change their employment prior to the awards presentation on 3 March 2018 to a non-accredited agency their nomination will be withdrawn from the awards. Hall of Fame: Where a person or agency wins a category for three consecutive years, that person or agency will be precluded from entering the same category for two years. REIQ.AWARDSPLATFORM.COM 3
THE JUDGING PROCESS The following judging process will apply for all awards except the Auctioneer of the Year Award category. Judges will assess the nominee s submission against the criteria for their category. Judges decisions are final and no correspondence or discussion will be entered into. Each criterion is of equal value. Nominees will not be assessed against the performance of other nominees in the category. Assessments will not be made on the basis of sales volume, size or location of company/individual. Judges will assess each nominee independently from other members of the judging panel and this information will be provided to the REIQ. A representative from the REIQ will tally the judges scores to determine the winner in each category. In the event of a tied result or at the judges request, the REIQ may deem it necessary to conduct interviews via teleconference with nominees. JUDGING PANEL For all awards, a judging panel will be appointed for each award by the REIQ. Judges will be selected for their knowledge and expertise in the category to be judged and may include members of the relevant REIQ chapter and external specialists. Every effort will be made to ensure judging panels do not have any conflict of interest, and that the award and judging processes are transparent. Judges will be required to declare any possible conflict of interest and commit to confidentiality in a signed statement. Judges may not have any formal association with the nominated agency or individual. FINALISTS Finalists will be required to attend a mandatory interview to complement their written nomination between 27 November and 8 December 2017. In the event a finalist cannot attend, a teleconference or skype interview will be arranged. In the event that no nomination in a category meets the criteria of excellence, at the discretion of the REIQ, no award will be made. The judges decision is final and no correspondence or discussion will be entered into. AWARDS PRESENTATION The REIQ Awards for Excellence will be announced and presented on 3 March 2018 at the Gala Awards Dinner in Brisbane. Details of the event will be provided to all nominees. Finalists of the awards will be provided the opportunity to book seats prior to the event being launched publicly. LARGE RESIDENTIAL AGENCY OF THE YEAR This award recognises excellence in agency practice in the residential sector, where an agency employs 21 (inclusive) or more people (including admin staff). detailed under Agency Category Criteria on page 3 of The agency may have multiple offices in one city or regional location, but may not be a multiple city or national franchise group. This award is not judged on sales figures. All offices must trade under the one business entity and hold accredited agency membership. Supply of a list of current staff names and roles at time of application. AGENCY ACHIEVEMENTS Outline the key achievements of the agency during 2017. BUSINESS DEVELOPMENT PLAN State the main priorities in your business plan and include an explanation for choosing these priorities. PROFESSIONAL DEVELOPMENT Describe professional development strategies that you used in 2015 to develop your staff to their maximum potential. Highlight goals you wish to achieve in developing your staff in the future. MARKETING Highlight the most successful marketing strategies you employed in 2017. SIGNIFICANT SALES AND/OR PROPERTY MANAGEMENT LISTINGS Give examples of success in property sales and/or property management in 2017. Your examples must focus on properties and means for achieving success, not volume or value. Describe why your agency has been able to achieve this success. Give examples of how your agency has displayed outstanding service to clients in 2017. Describe how your agency achieves a point of difference when delivering excellent service to clients. 4 REIQ 2018 AWARDS FOR EXCELLENCE
MEDIUM RESIDENTIAL AGENCY OF THE YEAR This award recognises excellence in agency practice in the residential sector, where an agency employs between 11 and 20 people (inclusive), and is a business with a single location. Nominees must be eligible for this award as per the criteria detailed under Agency Category Criteria on page 3 of This award is not judged on sales figures. Supply of a list of current staff names and roles at time of application AGENCY ACHIEVEMENTS Outline the key achievements of the agency during 2017. BUSINESS DEVELOPMENT PLAN State the main priorities in your business plan and include an explanation for choosing these priorities. PROFESSIONAL DEVELOPMENT Describe professional development strategies that you used in 2017 to develop your staff to their maximum potential. Highlight goals you wish to achieve in developing your staff in the future. MARKETING Highlight the most successful marketing strategies you employed in 2017. SIGNIFICANT SALES AND/OR PROPERTY MANAGEMENT LISTINGS Give examples of success in property sales and/ or property management in 2017. Your examples must focus on properties and means for achieving success, not volume or value. Describe why your agency has been able to achieve this success. Give examples of how your agency has displayed outstanding service to clients in 2017. Describe how your agency achieves a point of difference when delivering excellent service to clients. SMALL RESIDENTIAL AGENCY OF THE YEAR This award recognises excellence in agency practice in the residential sector, where an agency employs between 10 people (inclusive) or fewer and where the business entity operates from a single or sole location. detailed under Agency Category Criteria on page 3 of This award is not judged on sales figures. the Supply of a list of current staff names and roles at time of application AGENCY ACHIEVEMENTS Outline the key achievements of the agency during 2017. BUSINESS DEVELOPMENT PLAN State the main priorities in your business plan and include an explanation for choosing these priorities. PROFESSIONAL DEVELOPMENT Describe professional development strategies that you used in 2017 to develop your staff to their maximum potential. Highlight goals you wish to achieve in developing your staff in the future. MARKETING Highlight the most successful marketing strategies you employed in 2017. SIGNIFICANT SALES AND/OR PROPERTY MANAGEMENT LISTINGS Give examples of success in property sales and/ or property management in 2017. Your examples must focus on properties and means for achieving success, not volume or value. Describe why your agency has been able to achieve this success. Give examples of how your agency has displayed outstanding service to clients in 2017. Describe how your agency achieves a point of difference when delivering excellent service to clients. REIQ.AWARDSPLATFORM.COM 5
COMMERCIAL AGENCY OF THE YEAR This award recognises excellence in agency practice. detailed under Agency Category Criteria on page 3 of It covers the commercial sector, including small, medium and large agencies. The agency may have multiple offices in one city or regional location, but may not be a multiple city or national franchise group. All offices must trade under the one business entity and hold accredited agency membership. This award is not judged on sales figures. the AGENCY ACHIEVEMENTS Outline the key achievements of the agency during 2017. Business development plan State the main priorities in your business plan and include an explanation for choosing these priorities. PROFESSIONAL DEVELOPMENT Describe professional development strategies used in 2017 to develop your staff to their maximum potential. Highlight goals you wish to achieve in developing your staff in the future. MARKETING Highlight the most successful marketing strategies you employed in 2017. SIGNIFICANT SALES AND/OR PROPERTY MANAGEMENT LISTINGS Give examples of success in property sales and/ or property management in 2017. Your examples must focus on properties and means for achieving success, not volume or value. Describe why your agency has been able to achieve this success. Give examples of how your agency has displayed outstanding service to clients in 2017. Describe how your agency achieves a point of difference when delivering excellent service to clients. BUYERS AGENCY OFFICE OF THE YEAR This award recognises excellence in buyers agency practice. detailed under Agency Category Criteria on page 3 of It covers the sector, including small, medium and large agencies where 75% of the business is buyers agency based. The agency may have multiple offices in one city or regional location, but may not be a multiple city or national franchise group. All offices must trade under the one business entity and hold accredited agency membership. This award is not judged on sales figures. the AGENCY ACHIEVEMENTS Outline the key achievements of the agency during 2017. BUSINESS DEVELOPMENT PLAN State the main priorities in your business plan and include an explanation for choosing these priorities. PROFESSIONAL DEVELOPMENT Describe professional development strategies used in 2017 to develop your staff to their maximum potential. Highlight goals you wish to achieve in developing your staff in the future. MARKETING Highlight the most successful marketing strategies you employed in 2017. SIGNIFICANT SALES AND/OR PROPERTY MANAGEMENT LISTINGS Give examples of success in buyer s agent sales in 2017. Your examples must focus on properties and means for achieving success, not volume or value. Describe why your agency has been able to achieve this success. Give examples of how your agency has displayed outstanding service to clients in 2017. Describe how your agency achieves a point of difference when delivering excellent service to clients. 6 REIQ 2018 AWARDS FOR EXCELLENCE
REGIONAL RESIDENTIAL AGENCY OF THE YEAR This award recognises excellence in regional agency practice. detailed under Agency Category Criteria on page 3 of The agency may have multiple offices in a regional area, but may not be a multiple city or national franchise group. This award is not judged on sales figures. All offices must trade under the one business entity and hold accredited agency membership. Regional Area means those Zones in Queensland which are not included within the South East Queensland Area. South East Queensland Area means those Zones located either wholly or predominately within the local government area boundaries of the Noosa Shire, Somerset Regional, Sunshine Coast Regional, Moreton Bay regional, Lockyer Regional, Ipswich City, Brisbane City, Redland City, Logan City, Gold Coast City, Scenic Rim Regional areas, as published by State of Queensland from time to time. AGENCY ACHIEVEMENTS Outline the key achievements of the agency during 2017. BUSINESS DEVELOPMENT PLAN State the main priorities in your business plan and include an explanation for choosing these priorities. PROFESSIONAL DEVELOPMENT Describe professional development strategies that you used in 2015 to develop your staff to their maximum potential. Highlight goals you wish to achieve in developing your staff in the future. MARKETING Highlight the most successful marketing strategies you employed in 2017. SIGNIFICANT SALES AND/OR PROPERTY MANAGEMENT LISTINGS Give examples of success in property sales and/or property management in 2017. Your examples must focus on properties and means for achieving success, not volume or value. Describe why your agency has been able to achieve this success. Give examples of how your agency has displayed outstanding service to clients in 2017. Describe how your agency achieves a point of difference when delivering excellent service to clients. INNOVATION AWARD This award recognises excellence in innovation that benefit the agency, the real estate profession and consumers. Nominees must be eligible for this award as per the criteria detailed under Agency Category Criteria on page 3 of To qualify for this Award, the agency must have introduced a new system, service or product that has made a significant impact and would be regarded as above and beyond good business practice. Innovations can include progressing and enhancing existing systems, services or products to produce an innovative approach that is unique to the marketplace, however subjects previously entered that do not show significant change and/ or development during the awards period will not be eligible for finalist status. Due to the nature of this Award, entrants may be an agency, organisation with branch offices or a marketing/ franchise group. The innovation must have been created in Queensland. INNOVATION Describe the essential elements of the innovation made in your business and its contribution to the agency s success or the consumers experience in the past financial year. Include dates relevant to the development time-line and a description of how the innovation has improved your business efficiency or the consumer experience. INNOVATIVE PROCESS Please explain the process involved with administering the performance of your innovation/s. This should include detail of what work was undertaken by the business internally and what work was undertaken by external providers. TECHNOLOGICAL ADVANCEMENTS Please detail any technological changes/updates that have been implemented and the benefits this has had for the agency and/or the consumer experience. BENEFIT TO THE PROFESSION Describe any potential benefits of the innovation/s you have introduced to the wider real estate profession. CONSUMER EXPERIENCE Describe the benefits of the innovation/s you have introduced to consumers. REIQ.AWARDSPLATFORM.COM 7
RESIDENTIAL SALESPERSON OF THE YEAR This award recognises excellence in selling by individuals rather than agencies. It covers individuals working as principals, licensed agents or sales consultants in the residential sector in an accredited agency. This award is not judged on sales figures. SIGNIFICANT LISTING AND SALES ACHIEVEMENTS Give examples of outstanding listing and sales achievements in 2017 and explain why you believe these are significant. Your examples must focus on properties and means for achieving success, not volume or value. TOTAL SALES Detail the total number of sales made within the last 12 months at time of submission. Include the total value of those sales. COMMITMENT TO QUALITY CUSTOMER SERVICE Give examples of when you have displayed a commitment to quality customer service in 2017. Describe how you achieve a point of difference when delivering excellent service to clients. SERVICE AND SUPPORT TO YOUR AGENCY AND OTHER STAFF Outline the most important responsibilities you believe you have to your agency. Describe your personal contributions to the success of the agency and your fellow staff in 2017, and explain why these made a difference. PERSONAL MILESTONES AND CAREER GOALS Describe your career goals and the strategies used to achieve your goals. What strategies do you have in place to further develop your knowledge and skills. COMMERCIAL SALESPERSON OF THE YEAR This award recognises excellence in selling and leasing by individuals rather than agencies. It covers individuals working as principals, licensed agents or sales consultants; in the commercial sector in an accredited agency. This award is not judged on sales figures. the SIGNIFICANT LISTING AND SALES ACHIEVEMENTS Give examples of outstanding listing and sales achievements in 2017 and explain why you believe these are significant. Your examples should focus on properties and means for achieving success, not volume or value. COMMITMENT TO QUALITY CUSTOMER SERVICE Give examples of when you have displayed a commitment to quality customer service in 2017. Describe how you achieve a point of difference when delivering excellent service to clients. SERVICE AND SUPPORT TO YOUR AGENCY AND OTHER STAFF Outline the most important responsibilities you believe you have to your agency. Describe your personal contributions to the success of the agency and your fellow staff in 2017 and explain why these made a difference. PERSONAL MILESTONES AND CAREER GOALS Describe your career goals and the strategies used to achieve your goals. What strategies do you have in place to further develop your knowledge and skills. 8 REIQ 2018 AWARDS FOR EXCELLENCE
RESIDENTIAL PROPERTY MANAGER OF THE YEAR This award recognises excellence in property management in the residential sector by individuals rather than agencies. It covers individuals working in the residential sector in an accredited agency. This award is not judged on scale. SIGNIFICANT LISTINGS AND MANAGEMENT ACHIEVEMENTS Give examples of how you have demonstrated excellence in property management in 2017 and explain why you believe they are significant. Your examples should focus on properties and means for achieving success, not volume or value. If you are exclusively in a business development role, explain the strategies you implemented to achieve and maximise rental growth in 2017. Give examples of how you have displayed outstanding service to lessors and/or tenants in 2017 and explain why you believe these are significant. Provide an example of how you have achieved a point of difference in the delivery of excellent service to tenants and lessors. SERVICE AND SUPPORT TO YOUR AGENCY AND OTHER STAFF Outline the most important responsibilities you believe you have to the agency where you are employed. Describe your personal contributions to the success of the agency and your fellow staff in 2017, and explain why these made a difference. PERSONAL MILESTONES AND CAREER GOALS Describe your career goals and the strategies used to achieve your goals. What strategies do you have in place to further develop your knowledge and skills. COMMERCIAL PROPERTY MANAGER OF THE YEAR This award recognises excellence in property management in the commercial sector by individuals rather than agencies. It covers individuals working in the commercial sector in an accredited agency. This award is not judged on scale. the SIGNIFICANT LISTINGS AND MANAGEMENT ACHIEVEMENTS Give examples of your outstanding listings and management achievements in 2017 and explain why you believe they are significant. Your examples should focus on properties and means for achieving success, not volume or value. They may include business development activities and/or property management functions. Give examples of how you have displayed outstanding service to clients in 2017 and explain why you believe these are significant. Provide an example of how you have achieved a point of difference in the delivery of excellent service to clients. SERVICE AND SUPPORT TO AGENCY AND OTHER STAFF Outline the most important responsibilities you believe you have to your agency. Describe your personal contributions to the success of the agency and your fellow staff in 2017, and explain why these made a difference. PERSONAL MILESTONES AND CAREER GOALS Describe your career goals and strategies you have used to achieve your goals. Describe any strategies in place to further develop your knowledge and skills. REIQ.AWARDSPLATFORM.COM 9
BUSINESS BROKER OF THE YEAR This award recognises excellence in business broking by individuals rather than agencies. SIGNIFICANT BUSINESS BROKING ACHIEVEMENTS Give examples of outstanding achievements in business broking in 2017 and explain why you believe these are significant. COMMITMENT TO QUALITY CUSTOMER SERVICE Give examples of when you have displayed a commitment to quality customer service in 2017. Describe how you achieve points of difference when delivering excellent service to clients. SERVICE AND SUPPORT TO YOUR AGENCY AND OTHER STAFF Outline the most important responsibilities you believe you have to your agency. Describe your personal contributions to the success of the agency and your fellow staff in 2017, and explain why these made a difference. PERSONAL MILESTONES AND CAREER GOALS Describe your career goals and the strategies used to achieve your goals. What strategies do you have in place to further develop your knowledge and skills. BUYERS AGENT OF THE YEAR This award recognises excellence in buyers agency practice by individuals rather than agencies. BUSINESS CHALLENGES Give examples of challenges in buyers agency practice that you have faced in 2017 and explain how you have overcome these challenges. Include details of a difficult client or assignment and explain what resources you drew on to resolve the difficulties and exceed your client s expectations. Explain how you have developed business relationships to improve practices within your agency. INNOVATION What new ideas and innovative procedures have you implemented in your business/services over the past year? Describe how they have contributed to your positioning and differentiation in the marketplace. How do you use information technology to deliver superior service and achieve exceptional results for your clients? RISK MANAGEMENT Describe two major risk management issues that you have encountered and how you controlled these risks. LEADERSHIP AND CONTRIBUTION TO THE INDUSTRY How have you demonstrated leadership in buyers agency practice in 2017? Explain how you have contributed to the industry and why you think these contributions will improve buyers agency practice and its standing within the real estate industry. Discuss the ways buyers agents complement other property professionals in meeting consumer needs. 10 REIQ 2018 AWARDS FOR EXCELLENCE
CORPORATE SUPPORT PERSON OF THE YEAR This award recognises excellence amongst support staff in either the residential or commercial sectors by individuals rather than agencies. It is intended for individuals who must hold a general support position eg. receptionist, office manager, administrator etc. the PERSONAL PRESENTATION AND PRACTICES Describe the three most important aspects of personal presentation and practices you display in a real estate agency. PERSONABLE AND POLITE MANNER Describe the three most effective ways you communicate in your day-to-day work. RELATIONS WITH CLIENTS/CUSTOMERS Describe the three most successful qualities that have enabled you to establish good relations with clients and customers. SUPPORT FOR FELLOW WORKERS Describe three successful examples or situations that exhibit your outstanding support for fellow workers. INITIATIVE Describe three work situations in which you have displayed initiative. EFFECTIVE COMPLETION OF ADMINISTRATIVE DUTIES Describe the three most important factors you consider when undertaking administrative duties. ROOKIE OF THE YEAR This award recognises excellence amongst newcomers to the industry (within two years of date of initial licensing or registration) in either the residential or commercial sectors. Nominees must have held their licence or registration for no more than two years at the time of winning the award. Supply of a copy of their OFT Real Estate Registration Certificate COMMITMENT TO QUALITY CUSTOMER SERVICE Describe examples of your commitment to quality customer service in 2017. SERVICE AND SUPPORT TO YOUR AGENCY AND OTHER STAFF Outline the most important responsibilities you believe you have to your agency. Describe your personal contributions to the success of the agency and your fellow staff in 2017 and explain why these made a difference. INITIATIVE Describe examples of when you have displayed initiative in your position in 2017. GOOD UNDERSTANDING OF OFFICE AND LEGISLATIVE STANDARDS APPLICABLE TO THE POSITION Describe the most important areas in which you were required and able to meet office and legislative standards applicable to your position in 2017. CAREER AND PROFESSIONAL OBJECTIVES Describe your career and professional objectives and the steps you have taken to achieve these objectives in 2017. COMMITMENT TO PROFESSIONAL AND ETHICAL STANDARDS Give examples of how you have displayed a commitment to professional and ethical standards of practice in 2017. REIQ.AWARDSPLATFORM.COM 11
AUCTIONEER OF THE YEAR This award recognises auctioneering skills in the industry. Nominees must be individuals, not agencies. All nominees must be REIQ practising members and an employee of a REIQ accredited agency at the time of application and hold a current auctioneer s licence. Nominations for this award category will require a completed online nomination form. All nominees will be required to compete at the Auctioneer of the Year heats hosted by the REIQ on Tuesday 11 July 2017. Finalists will be required to compete at the Auctioneer of the Year finals on 28 July 2017 at the Brisbane Powerhouse. The nominee agrees to abide by additional rules imposed by the organisers of the contest before the start of the heats and finalist sessions as detailed during the online nomination process; The nominee will need to read the conditions of auction, highlight the clauses in the contract of sale, answer questions from bidders prior to commencing the auction, and ensure they conduct the auction according to the laws relating to the auction; The preamble and auction must be finalised within a maximum timeframe; The final judging will consist of a maximum of four nominees who have received the highest points from the judges; and The properties to be auctioned in the heats and the final will be chosen by the organisers. REGIONAL SALESPERSON OF THE YEAR This award recognises excellence in sales in a regional area by individuals rather than agencies. This award is not judged on sales figures. Regional Area means those Zones in Queensland which are not included within the South East Queensland Area. South East Queensland Area means those Zones located either wholly or predominately within the local government area boundaries of the Noosa Shire, Somerset Regional, Sunshine Coast Regional, Moreton Bay regional, Lockyer Regional, Ipswich City, Brisbane City, Redland City, Logan City, Gold Coast City, Scenic Rim Regional areas, as published by State of Queensland from time to time. the SIGNIFICANT PROJECT ACHIEVEMENTS Give examples of outstanding regional/rural listing and achievements in 2017 and explain why you believe these are significant. Your examples must focus on properties and means for achieving success, not volume or value. COMMITMENT TO QUALITY CUSTOMER SERVICE Give examples of when you have displayed a commitment to quality customer service in 2017. Describe how you achieve a point of difference when delivering excellent service to clients. SERVICE AND SUPPORT TO YOUR AGENCY AND OTHER STAFF Outline the most important responsibilities you believe you have to your agency. Describe your personal contributions to the success of the agency and your fellow staff in 2017, and explain why these made a difference. PERSONAL MILESTONES AND CAREER GOALS Describe your career goals and the strategies used to achieve your goals. What strategies do you have in place to further develop your knowledge and skills. 12 REIQ 2018 AWARDS FOR EXCELLENCE
BUSINESS DEVELOPMENT MANAGER OF THE YEAR This award recognises excellence in business development management. SIGNIFICANT BUSINESS DEVELOPMENT ACHIEVEMENTS Give examples of outstanding business development achievements in 2017 and explain why you believe these are significant. COMMITMENT TO QUALITY CUSTOMER SERVICE Give examples of when you have displayed a commitment to quality customer service in 2017. Describe how you achieve a point of difference when delivering excellent service to clients. SERVICE AND SUPPORT TO YOUR AGENCY AND OTHER STAFF Outline the most important responsibilities you believe you have to your agency. Describe your personal contributions to the success of the agency and your fellow staff in 2017, and explain why these made a difference. COMMUNITY SERVICE This award recognises the outstanding contribution of accredited agencies or individuals involved in community service. Nominees must be an REIQ accredited agency, practising, associate or corporate affiliate member. detailed under the relevant Agency Category Criteria or Individual Category Criteria on page 3 of the COMMUNITY SERVICE PROGRAM Provide details of your 2017 community service program. Include details on time spent and monies raised or contributed. RATIONALE Provide a rationale for your involvement in this community service program. BENEFIT TO THE COMMUNITY Describe how this program has made a difference to the wider community. PERSONAL MILESTONES AND CAREER GOALS Describe your career goals and the strategies used to achieve your goals. What strategies do you have in place to further develop your knowledge and skills. REIQ.AWARDSPLATFORM.COM 13
Awards for Excellence THE 2018 REIQ REIQ.AWARDSPLATFORM.COM EVENTS@REIQ.COM