The KACE Endpoint Systems Management Advantage Axis Business Summit 9/22/16 John Bialas ESM Sales Account Mgr, Northeast Larry Desiano Sr ESM Solutions Engineer, Northeast
Systems management remains difficult Systems Management Mixed environments, including Inventory New security threats Strategic projects Remote-site management BYOD Patching 3 rd party software Windows 7/10 Migration License compliance Deployment Mobile device management With limited staff and budget it s difficult to focus on strategic projects 2
Windows 8/10 Upgrades Solutions from Dell KACE ensure that your have all the tools you need to upgrade successfully Inventory and Content Rationalization OS and Software Deployment Ongoing Management (Patching, Software Distribution, Inventory, etc.) Application Readiness/Remediation User State Migration User Support + + 3 K1000 Management Solution K2000 Deployment Solution
Software audits are a fact of life. Trends Increasing complexity of licensing agreements Software vendor opportunism Lack of investment in Software Asset Management tools By the Numbers 59% of org s have been audited at least once in the prior 12 months 63% of vendors audit with revenue generation as an objective 51% of IT pro s don t feel their software assets records are up-to-date & accurate Most Frequent Vendor Audits Adobe, Attachmate, Autodesk, IBM SAP, Symantec and VMware Infor, Informatica, Microsoft, Oracle 4 Software Vendor Auditing Trends: What to Watch for and How to Respond ; Gartner; May 23 2012 *The State And Direction Of Software Asset Management: 2012 To 2013 ; Forrester; March 19, 2013 **"Software Compliance without Tears"; Ernst & Young; 2011 *** Agenda Overview for IT Asset Management and Procurement, 2013 ; Gartner January 4, 2013
Any platform is vulnerable and so are their apps Apple May 2015 Source: ZDNet Android July 2015 Source: NPR 5
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Dell ESM KACE and Desktop Authority K1000 Desktop Management Appliance Comprehensive systems management capabilities for computers, servers, Chromebooks, smartphones, tablets and connected non-computing devices K2000 OS Deployment Appliance Windows & MAC Integrated systems provisioning and deployment, fulfilling tasks including inventory assessment, OS and application provisioning, migration and recovery Desktop Authority Management Suite (DAMS) Provides a centralized, secure and consistent management of the Windows user environment that automates users access to resources and applications 7
K1000 End Point Management Hardware and Software Inventory and Asset Mgmt Software Compliance and Metering Software Deployment, Upgrades and Removal Always know what you have and how it s configured Agent and Agentless Dynamically track what s installed, what you own, and how much it s being used Avoid Audits and penalties - reduce software spending Manage your computers without having to touch each one Patch Management beyond Windows Multi-tenant Service Desk Completely replaces WSUS and more Patches 3 rd party products for over 30 Vendors Track requests against users, Computers and any Asset No Cost Any department can have its own request system Remote Control VNC and Bomgar included be there without going there 8 Centralized Reporting UI and menu driven DBA and Programming NOT required
K2000 OS Provisioning not just Imaging Automated Driver Feed Injection Images no longer dependent on Drivers Images captured from a VM, or any make and model computer can be deployed to any other make and model computers Pre and Post Install Functions Run any application or tool before and after image deployment Automatically assign computer names, install selective applications without creating more images, and join the domain Automated End User Profile Management Automatically capture End User Profiles off line and apply them to new computers with no loss of data or personal configuration Automatically capture and deploy End User Profiles on the fly when reimaging computers 9
Dell Desktop Authority Suite - User Management Desktop Authority Privilege Manager Simplify GPO management Eliminate login scripting headaches Granular USB control Selective local admin privileges Targeted End User Configurations Validation Logic (VL) targeting Dynamic printer & drive mapping Office & Outlook configuration Browser settings management Registry settings control 10
The Dell KACE difference is in the packaging vs. Traditional Software Suites Pre-integrated Appliance Physical, VMware or Hyper-V Easy to install and manage Faster deployment Shorter ROI Plug-n-play architecture gets you on-line within a few days Reduced total cost of ownership Web based training No extensive professional srvs No dedicated equipment No dedicated personnel No scripting or DBA required Extensive configuration Multiple licenses and hardware to buy and configure Lengthy deployments In-depth customization needed to get started High total cost of ownership Lengthy offsite training sessions Specialized dedicated personnel Complex upgrades Scripting required Ala carte pricing 11
Comprehensive end-to-end systems management Dell KACE has made significant strides in improving functionality to achieve a comprehensive solution on par with Altiris, LANDesk and Microsoft SCCM in critical disciplines, while at the same time managing to actually reduce the cost of its management solution. Systems Deployment: Centralized management and automation for efficient OS deployment and maintenance Systems Management: Complete systems inventory, application deployment, patch management, service desk and security solution for Windows, Mac, Linux and Chromebooks Steve Brasen, EMA Analyst Road Warriors!! 12 *ios and Android management requires purchase of and integration with Dell Mobile Management, an EMM component
Easy-to-use for IT professionals of all skill levels Neither product requires advanced client management skills or experience. This makes KACE one of the most highly ranked products for ease of use and implementation. Gartner: Critical Capabilities for Client Management Tools June 2015 User-centric design: Enables IT administrators of all levels to minimize time spent on routine tasks Integrated functionality: Eliminates point solutions and the need to learn and maintain multiple systems and UIs Upgrades and maintenance: One click system upgrades and automated back ups reduce time consuming maintenance chores K1 Go Mobile App: Allows for mobile appliance access, ticket submission and update for administrators on the go 13 duct requires advanced client management skills or experience. This makes KACE one of the most highly ranked products for ease of use and implementation. KACE is the leading solutions for the resource and experience-constrained use case.
Fast-to-deploy, delivering near immediate results 57% of KACE customers report they fully deployed their appliance in less than two weeks* * Source: KACE Annual Customer Survey, November 2014 Plug-and-play: Requires only an IP address to deploy a physical or virtual appliance Accurate HW/SW inventory: Auto discovers everything on your network with up-to-date hardware and software inventory in minutes Integrated: Unified view of all your systems enables you to quickly identify and remediate issues Online training: Requires only hours of training without out of office travel, downtime and expense 14
Affordable for organizations of all sizes Rapid ROI 76% of KACE customers saw ROI in six months or less* * Source: KACE Annual Customer Survey, November 2014; percentage reflects those customers that analyzed ROI Scalable: 100-20K managed nodes per appliance Low TCO: All-in-one appliance includes hardware and software nothing else to buy Right Sized: Three appliance configurations allow you to match the appliance with your needs Less is better Less up-front cost, less training, less time to production, less hands on maintenance 15
Dell KACE: More than just great products Training Support and Maintenance ITNinja Community Rapid: Hours, not weeks Customizable: Based on your needs Web-based: Remote and recorded Ongoing: Free continuing education for customers Responsive: Web, email and telephone Online: FAQs, forums, training videos Complete: Upgrades and patches Integrated: Support tab in appliance UI Dynamic: Leading product-agnostic system administrator community Accessible: Direct from the KACE Appliance Best practices: Learn from those who have already done it 16
Over 10,000 organizations globally rely on Dell KACE Dell Kace has been recognized for its innovation and excellence by analysts June, 2014 June, 2015 And used across all industries Education Finance & Banking Healthcare Manufacturing Retail Hi-Tech Local, State and Federal Governments Dell Kace 17
Common Use Cases Mars Candy K1 HW Asset Management 65K Licenses National Life K1 Server Mgmt Patching Replaced SCCM CONCUR K1 300 MAC Turned into 5000 Windows licenses Union City Schools K1 - Chromebooks HPHC K1aaS TENET Healthcare (DMS) Multiple Appliances 85K Licenses Becton Dickenson K2 Imaging 25K Licenses Starwood Hotels & Resorts DAMS User Lockdown USB Security 23K licenses WW 18
The best IT decision I ve made in years. Keith Goodman Chief Technology Officer Cancer Research and Biostatistics More Info Demo POC Request Pricing 19 Contact John Bialas Phone: 774-420-6997 John_Bialas@Dell.com