Strategic Asset Maintenance and Reliability Week

C L A R I D E N 4-8 July 2016 Knowledge for the world business leaders Shangri-La Hotel, Singapore Strategic Asset Maintenance and Reliability Week This Program Has Been Independently and Accredited by, an Internationally Recognized Certification Board 2 Separately Bookable Seminars in 1 Location Repair of Ageing Assets 4-5 July 2016 (Monday & Tuesday) Program B: Improving Maintenance Reliability Through Failure Mode, Effects (FMEA) and Root Cause Analysis 7-8 July 2016 (Thursday & Friday) Johann Taylor Principal Asset Management Consultant Wave International As a Professional Engineer, Johann is a highly sought after Asset and Maintenance Management Specialist, and has been a leading advisor to numerous chief engineers and technical professionals around the world Author of Risk Based Maintenance Management In The Cement Industry, Asset Management Plan Case Studies and regular conference speaker on Asset and Maintenance Management More than 25 years of consulting and professional experience for many industries including mining, defence, rail, manufacturing, oil and gas, power generation, infrastructure and food and beverage industries globally

2016 Clariden Global Executive Education Strategic Asset Maintenance and Reliability Week 4-8 July 2016 Shangri-La Hotel, Singapore Johann Taylor Principal Asset Management Consultant Wave International As a Professional Engineer, Johann is a highly sought after Asset and Maintenance Management Specialist, and has been a leading advisor to numerous chief engineers and technical professionals around the world Author of Risk Based Maintenance Management In The Cement Industry, Asset Management Plan Case Studies and regular conference speaker on Asset and Maintenance Management More than 25 years of consulting and professional experience for many industries including mining, defence, rail, manufacturing, oil and gas, power generation, infrastructure and food and beverage industries globally Johann is a highly sought after Asset and Maintenance Management Specialist who is a leading advisor on asset and maintenance management to numerous chief engineers and technical professionals around the world. A certified Professional Engineer, Johann has worked in various operational and consulting roles in many industries including mining, defence, rail, manufacturing, oil and gas, power generation, infrastructure and food and beverage industries across many countries. For more than 25 years, Johann has supported numerous organizations in improving the productivity of their assets and maintenance management process. Johann is an author of many publications including Risk Based Maintenance Management In The Cement Industry, Asset Management Plan Case Studies and Life Cycle Cost Modeling on Coal Terminal Machines. He is also a regular conference speaker on asset and maintenance management in Australia, speaking on topics such as Maintenance Program Management in Brisbane, Asset Life Cycle Management in Perth and Melbourne and The need for quality CMMS Data to support Budgeting and Life Cycle Management in Sydney. Johann has also been the business process owner for Asset and Maintenance Management Training in Pragma, GHD, Worley Parsons, RioTinto, BHP Iron Ore and Wave International. He has handled responsibilities including managing the training program, developing, maintaining and facilitating courses, training the trainers, managing other trainers and consultants, maintaining Learning Management Systems and developing Role Training Metrices. Johann has vast knowledge across a wide variety of industries and he delivers his content in a interesting and interactive way. He truly understand how to help participants tackle real-life situation instead of just repeating what someone else had done. Maintenance Senior Manager Practical application and vast experience in the topic. Johan is engaging and facilitated interesting and meaningful discussion Engineering Director Excellent balance of theory and interactive presentation as well as case studies presented and discussed Maintenance Planner Well organized and well presented material. Very practical and very relevant. Senior Project Manager 2

Improving Maintenance Reliability Through Failure Mode, Effects (FMEA) and Root Cause Analysis Program B: 7-8 July 2016 (Thursday & Friday) Shangri-La Hotel, Singapore EXECUTIVE SUMMARY Program: Dates: Location: Improving Maintenance Reliability Through Failure Mode, Effects (FMEA) and Root Cause Analysis 7-8 July 2016 Shangri-La Hotel, Singapore Early Bird 1 (Register & pay by 9 May 2016): Early Bird 2 (Register & pay by 6 June 2016): Regular Tuition Fee: S$2,595 S$2,795 S$2,895 Group discount of 10% for 2nd participant from the same organization. For limited time only by 6 June 2016 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies). Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for 60% Cash Back at IRAS website. Program Essence: Designed for asset managers, engineers and maintenance professionals, this comprehensive 2-day program will show you how to effectively apply root cause analysis (RCA) and failure mode effects analysis (FMEA) to improve your maintenance reliability. Led by Johann Taylor, Professional Engineer and highly sought after Asset and Maintenance Management Specialist, this program will show you industry best practices and frameworks for application of RCA and FMEA to efficiently review and analyze failure behavior and accurately pinpoint root causes. You will also learn to develop and implement effective reliability-centered maintenance (RCM) strategies and tactics to create business value throughout your operational and production lines. In addition, you will learn to develop capabilities to eliminate defects and implement continual improvement strategies. You will also be able to measure your reliability improvements by applying effective triggers to support your improvement identification process. Packed with real-life case studies and interactive discussion sessions, you will take away at the end of the 2 days a comprehensive in-depth knowledge of root cause analysis and FMEA, powerful maintenance tools and strategies to enhance your maintenance reliability as well as drive asset performance continuity and sustainability. 3

Improving Maintenance Reliability Through Failure Mode, Effects (FMEA) and Root Cause Analysis Program B: 7-8 July 2016 (Thursday & Friday) Shangri-La Hotel, Singapore PROGRAM INTRODUCTION A recent report by Solomon highlighted that 1% increase in asset maintenance reliability reduces 10% of maintenance costs. However, more than 50% of maintenance and technical engineers from multiple industries around the world as surveyed by PwC, faced difficulties in improving their maintenance reliability. Many have poor knowledge and do not understand how to effectively apply root cause analysis and FMEA to improve their maintenance reliability. In addition, they face difficulty in attaining useful insights from FMEA and root cause analysis, and find it challenging to align maintenance reliability strategies with resources and business needs. Without in-depth knowledge and good application techniques of FMEA and root cause analysis, organizations will be unable to identify the root causes of problems affecting maintenance reliability, resulting in recurring, high maintenance costs, rising failure rates and poor asset reliability. Designed for asset managers, engineers and maintenance professionals, this comprehensive 2-day program will show you how to effectively apply root cause analysis (RCA) and failure mode effects analysis (FMEA) to improve your maintenance reliability. Led by Johann Taylor, Professional Engineer and highly sought after Asset and Maintenance Management Specialist, this program will show you industry best practices and frameworks for application of RCA and FMEA to efficiently review and analyze failure behavior and accurately pinpoint root causes. You will also learn to develop and implement effective reliability-centered maintenance (RCM) strategies and tactics to create business value throughout your operational and production lines. In addition, you will learn to develop capabilities to eliminate defects and implement continual improvement strategies. You will also be able to measure your reliability improvements by applying effective triggers to support your improvement identification process. Packed with real-life case studies and interactive discussion sessions, you will take away at the end of the 2 days a comprehensive in-depth knowledge of root cause analysis and FMEA, powerful maintenance tools and strategies to enhance your maintenance reliability as well as drive asset performance continuity and sustainability. WHO WILL BENEFIT THE MOST This program is designed for: Directors / Heads / GMs / Senior Managers / Managers / Advisors / Supervisors / Inspectors / Investigators of: Maintenance / Maintenance, Repair and Operations (MRO) Asset Integrity / Reliability and Integrity Process Operations / Process Control Inspection / Non-Destructive Testing (NDT) Engineering (Mechanical / Electrical) Pipeline and Structure / Vessels / Refineries / Plants / Steam Utility Stations Equipment / Machineries / Instruments / Facilities Inventory Management / Warehouse Management Defect Assessment / Root Cause Failure Analysis (RCFA) / Failure Mode Effects Criticality Analysis (FMECA) Quality Assurance Production 4

Improving Maintenance Reliability Through Failure Mode, Effects (FMEA) and Root Cause Analysis Program B: 7-8 July 2016 (Thursday & Friday) Shangri-La Hotel, Singapore LEARNING OBJECTIVES By the end of this program, participants will be able to: Understand the impact of reliability on the business value chain Improve the reliability of your asset maintenance strategies Review and analyze failure behavior and effectively apply FMEA Apply root cause analysis techniques efficiently and accurately Develop defect elimination and continual improvement strategies Learn industry best practices and framework for application of RCM and FMEA Implement maintenance reliability management strategies and align it with resource and business needs Apply effective triggers to support improvement identification CERTIFICATION DETAILS This course has been independently certified as conforming to accepted guidelines. On average, this executive program contributes 16 hours towards your. Delegates must register at the start and close of each workshop to be awarded a certificate of completion. PROGRAM AGENDA DAY ONE - Morning Introduction to Asset Reliability Management The impact of Reliability on the Business Value Chain Reliability Improvement Principles Impact of Reliability on Cost and Risk Asset Performance and Reliability Asset Productivity Measurement and Loss Contributors Time Usage Models and Application Exercise: Productivity Calculation (OPP/OEE basis) RAM (Reliability, Availability and Maintainability) Relationships Reliability Block Modeling Exercise: Reliability Calculation (Series and Parallel Systems) Weibull Analysis Exercise and Video: Weibull Plotting/Interpretation based on Case Study DAY ONE - Afternoon Failure Analysis and Failure Behavior Loading, Strength and Safety Margins Failures and Failure Behavior Introduction to Reliability Statistics Exercise: Case Study Failure Behavior Plot Root Cause (Failure) Analysis Techniques and Defect Elimination Exercise: Factors influencing Performance Problem Solving, Defect Elimination and Continual Improvement Causes and Effects Root Cause Analysis Process Steps Root Cause Failure Analysis Techniques - Selection and Application Exercise and Video: Root Cause Analysis Pasteurizer Issues 5

Improving Maintenance Reliability Through Failure Mode, Effects (FMEA) and Root Cause Analysis Program B: 7-8 July 2016 (Thursday & Friday) Shangri-La Hotel, Singapore DAY TWO - Morning RCM/FMECA/FMEA Fundamentals Maintenance Strategies and Tactics Development Methodologies Case Study: Flight 261 What went wrong? Framework for defining Maintenance Strategies and Tactics Exercise: Apply Maintenance Approaches Exercise: Demonstrate Approaches with Samples Exercise: Fulcrum Failure - Tactics Selection and Analysis 7 Steps of RCM/FMECA/FMEA Best use of your RCM/FMECA/FMEA information Maintenance Strategies and Tactics Deployment Implementation of Solutions Task Packaging for optimum effect CMMS considerations Exercise: Work Scheduling Principles Resource Alignment and Considerations Monitoring the success of the Solution Case Study: Task Packaging and Resourcing DAY TWO - Afternoon Maintenance Work Management Content and Compliance to deliver Performance Executing Work Key success factors to deliver Reliability Exercise: Demonstrate Maintenance Work Flow Impacts Roles and Responsibilities supporting Reliability Improvement Maintenance Reliability Performance Management Measuring Reliability Improvement Apply effective Triggers to support Improvement Identification Case Studies Photo Library: The Good, the Bad and the Ugly Maintenance Measurement application 6

Cost Effective Inspection, Defect Assessment, Structural Maintenance and Repair of Ageing Assets Program A: 4-5 July 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore EXECUTIVE SUMMARY Program: Dates: Location: Cost Effective Inspection, Defect Assessment, Structural Maintenance and Repair of Ageing Assets 4-5 July 2016 Shangri-La Hotel, Singapore Early Bird 1 (Register & pay by 9 May 2016): Early Bird 2 (Register & pay by 6 June 2016): Regular Tuition Fee: S$2,595 S$2,795 S$2,895 Group discount of 10% for 2nd participant from the same organization. For limited time only by 6 June 2016 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies). Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for 60% Cash Back at IRAS website. Program Essence: Designed for asset managers, engineers and maintenance professionals, this comprehensive 2-day program will show you how to develop and implement cost-effective maintenance strategies that will ensure your asset performance reliability and sustainability. Led by Johann Taylor, Professional Engineer and most sought after Asset and Maintenance Management Specialist, this program will show you how to define and assess your asset health in terms of its condition, risk and performance levels to accurately identify the root causes of failures. You will also learn to prioritize your assets based on risk and criticality to optimize maintenance cost, time and efficiency. In addition, learn how to apply effective techniques, frameworks, methodologies and industry best practices to reduce the risk of defects and maximize the optimal life of your ageing assets. You will also gain a deeper understanding on the requirements needed to support a successful proactive maintenance system, assess its effectiveness and effectively report your asset health to stakeholders. Packed with real-life case studies and interactive discussion sessions, you will leave this program with comprehensive knowledge, powerful strategies and an effective game plan to enhance your inspection, maintenance and repair capabilities as well as drive asset performance continuity and reliability. 7

Cost Effective Inspection, Defect Assessment, Structural Maintenance and Repair of Ageing Assets Program A: 4-5 July 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore PROGRAM INTRODUCTION Most companies understand the importance of asset maintenance management, but how many have the ability to implement a cost effective and successful asset maintenance strategy? A recent report by Accenture highlighted that more than 60% of companies around the globe are facing a host of maintenance issues mainly ineffective maintenance strategy, ageing equipment and maintenance reliability. Many asset managers, engineers and maintenance professionals are unable to identify defect sources accurately and define an effective, cost-efficient strategy to address them. In addition, they find it difficult to manage and prioritize inspection processes when multiple maintenance issues arise. Many of them also highlighted the challenge of poor risk management planning for ageing assets. Without strategic planning and the right framework for your asset maintenance management, organizations may face costly disruptions to operational performance, resulting in high failure rates, higher cost of repair and low equipment reliability. Designed for asset managers, engineers and maintenance professionals, this comprehensive 2-day program will show you how to develop and implement cost-effective maintenance strategies that will ensure your asset performance reliability and sustainability. Led by Johann Taylor, Professional Engineer and a highly sought after Asset and Maintenance Management Specialist, this program will show you how to define and assess your asset health in terms of its condition, risk and performance levels to accurately identify the root causes of failures. You will also learn to prioritize your asset risk and criticality to optimize maintenance cost, time and efficiency. In addition, learn how to apply effective techniques, frameworks, methodologies and industries best practices to reduce the risk of defects and maximize the optimal life of your ageing assets. You will also gain a deeper understanding on the requirements needed to support a successful proactive maintenance system, assess its effectiveness and effectively report your asset health to stakeholders. Packed with real-life case studies and interactive discussion sessions, you will leave this program with comprehensive knowledge, powerful strategies and an effective game plan to enhance your inspection, maintenance and repair capabilities as well as drive asset performance continuity and reliability. WHO WILL BENEFIT THE MOST This program is designed for: Directors / Heads / GMs / Senior Managers / Managers / Advisors / Supervisors / Inspectors / Investigators of: Maintenance / Maintenance, Repair and Operations (MRO) Asset Integrity / Reliability and Integrity Process Operations / Process Control Inspection / Non-Destructive Testing (NDT) Engineering (Mechanical / Electrical) Pipeline and Structure / Vessels / Refineries / Plants / Steam Utility Stations Equipment / Machineries / Instruments / Facilities Inventory Management / Warehouse Management Defect Assessment / Root Cause Failure Analysis (RCFA) / Failure Mode Effects Criticality Analysis (FMECA) Quality Assurance Production 8

Cost Effective Inspection, Defect Assessment, Structural Maintenance and Repair of Ageing Assets Program A: 4-5 July 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore LEARNING OBJECTIVES By the end of this program, participants will be able to: Develop a cost-effective inspection plan Review the entire inspection process to identify improvements Conduct risk-based inspection and evaluate consequences Identify and assess the source and root causes of defects Prioritize asset criticality Implement techniques, frameworks, methodology and best practices to reduce the risk of defects Understand the requirements needed to support an effective structural maintenance process Integrate your maintenance systems to support your business performance Effectively report on your asset health (integrity and condition) Determine and maximize the optimal life for your ageing assets CERTIFICATION DETAILS This course has been independently certified as conforming to accepted guidelines. On average, this executive program contributes 16 hours towards your. Delegates must register at the start and close of each workshop to be awarded a certificate of completion. PROGRAM AGENDA DAY ONE - Morning Introduction to Asset Management Asset Management and Business Performance ISO 5500X framework for managing assets Asset Management Plans as mechanism for Asset Life Cycle Management Risk based approach to asset management Exercise: Risk Bow-tie exercise Structural Design principles and Asset Condition and Integrity Management Relationship between asset condition and remaining life Maintain defined condition at optimized life cycle costs Defining Asset Health (Condition, Risk and Performance levels) Life cycle phases and definition of asset life Data analysis supporting asset condition and health management Exercise: Data Management supporting effective Condition Management DAY ONE - Afternoon Executing Condition and Structural Integrity Inspections Preparing for, and conducting Condition/Integrity Assessments Prioritizing Assets - Risk and Criticality Exercise: Asset Criticality Assessment Condition Assessment Reporting Preparation, execution, reporting and close-out of Inspections Managing Structural Integrity Programs for Multiple Assets Business Processes, Systems and enabling mechanisms Leverage routine Maintenance Management Processes and CMMS Competencies of roles and responsibilities Exercises (Based on Photo Libraries): Condition Assessment Overview 9

Cost Effective Inspection, Defect Assessment, Structural Maintenance and Repair of Ageing Assets Program A: 4-5 July 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore DAY TWO - Morning Risk/Cost/Performance based assessment of Defects and Failure Modes Interpret Inspection Findings Prioritize the significance of findings based on Risk Exercise: Review a Structural Inspection Report Relate inspection results to Failure Modes and Root Causes Exercise: Review Risk impact of deferring Corrective Work Remedial Program of Work Definition and Management Develop effective Remedial Works Program Design cost-effective solutions based on Life Cycle Costs Asset and Component Optimal Life Determination Methodologies Importance of Work Instructions (Content and Compliance) DAY TWO - Afternoon Optimal Life and Optimal Life Cycle Cost Overview of Life Cycle Cost Determination and Modeling Optimal Life Determination for Ageing Assets and their components Exercise: Repair/Replace Modeling of an ageing Reclaimer Impact of Remedial Work Activities on Optimal Asset Life Asset Health Reporting Develop effective reporting on asset health (integrity and condition) Enabling your CMMS and related Systems to support Asset Health Exercise: Apply Work History to support Asset Health determination 10

STRATEGIC ASSET MAINTENANCE AND RELIABILITY WEEK 4-8 July 2016 Shangri-La Hotel, Singapore REGISTRATION PAGE C L A R I D E N Knowledge for the world business leaders PROGRAM FEES Program Program A : Cost Effective Inspection, Defect Assessment, Structural Maintenance and Repair of Ageing Assets (4-5 July) Program B: Improving Maintenance Reliability Through Failure Mode, Effects (FMEA) and Root Cause AnalysisReporting (7-8 July) GROUP DISCOUNTS 1st Early Bird Fee Per Participant (If payments & registrations are received by 9 May 2016) S$2,595 S$2,595 2nd Early Bird Fee Per Participant (If payments & registrations are received by 6 June 2016) S$2,795 S$2,795 Regular Fee S$2,895 S$2,895 Group discount of 10% for 2nd participant from the same organization. For limited time only by 6 June 2016 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies). Note: GST is applicable for Singapore-registered companies. Booking Contact (Approving Manager) Mr/Mrs/Ms: Job Title: Department: Telephone: Fax: Email: Organization: Address: Postal Code: I would like to receive more information on hotel accommodation using Clariden Global coporate rate. Please register the following participant for this seminar. (Please tick to select your seminar(s). You may tick more than one.) 1st Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Email: Date of Birth: Program(s): A B 2nd Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Email: Date of Birth: Program(s): A B 3rd Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Email: Date of Birth: Program(s): A B 4th Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Email: Date of Birth: Program(s): A VENUE AND ACCOMMODATION INFORMATION Shangri-La Hotel, Singapore 4-8 July 2016 22 Orange Grove Road, Singapore 258350 Tel : +65 6737 3644 Fax : +65 6737 3257 Website : http://www.shangri-la.com/en/property/singapore/shangrila B 4 WAYS TO REGISTER Email: admissions@claridenglobal.com Fax: +65 6567 4328 Call: +65 6899 5030 Website: www.claridenglobal.com PAYMENT METHODS BY CHEQUE / BANK DRAFT : Made payable to CLARIDEN GLOBAL PTE LTD and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore 609927 BY TELEGRAPHIC TRANSFER TO: Bank Name: DBS BANK Bank Branch code: 027 Bank Address: 6 Shenton Way, DBS Building, Singapore 068809 Bank Account No: 027-903583-8 Bank Account name: CLARIDEN GLOBAL PTE LTD SWIFT Code: DBSSSGSG Please note that all bank charges are to be borne by participants. Please ensure CLARIDEN GLOBAL PTE LTD receives the full invoiced amount. Note: Please include invoice number on all payment types and your company s name in your payment instructions for our reference. CREDIT CARD: To make payment by credit card, please call our client services hotline at +65 6899 5030. HOW TO REGISTER AND PAY An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT. ACCOMMODATION Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation. ENJOY 60% CASHBACK Productivity and innovation Credit (PIC) scheme allows registered Singaporean businesses to claim 60% cash back or enjoy 400% tax deduction for training. For more information, please visit http://www.claridenglobal.com/pic.php CANCELLATIONS AND SUBSTITUTIONS Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue. Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee. ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM PLEASE NOTE: CLARIDEN GLOBAL PTE LTD reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, CLARIDEN GLOBAL PTE LTD will refund the full amount and disclaim any further liability. ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on +65 6899 5030. PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by CLARIDEN GLOBAL PTE LTD and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services. Visit us at www.claridenglobal.com for upcoming events FOR OFFICIAL USE FEE RECEIVED REFERENCE: L6199_98/BL/ML