World Class Process Safety Management 2013

Similar documents
ProSafe Europe 2015 Commit to Process Safety Identify and Control Risks Learn from Experience

Maintenance Days Europe 2016 Featuring dedicated focus days on asset strategy and intelligence management

World Class Process Safety Management 2014

Health and Safety Workshop Programme

O&M and Lifecycle Management Strategies for CCGT Power Plants

Property Compliance Management

Business Improvement in Universities

CHAMPS2 Business change management

Mark Cichuta Operations Director Electrical Steels at Tata Steel Europe. Stephen Cousins Managing Director, Axon Automotive

Health and Safety - working on the Highway and Verges

THE 10-DAY ADVANCED HEALTH & SAFETY LEADERSHIP Jul 2018, London

The 8 th Annual. Emiratisation Forum May Development. Abu Dhabi, UAE. Organized by. Platinum Sponsor

Peter Way Chair, National Asset Management Strategy Committee INSTITUTE OF PUBLIC WORKS ENGINEERING AUSTRALASIA (IPWEA)

Internal audit and risk management

Government Customer Service Summit 2017

Why? There s a difference between a manager and a leader. Great leaders are also great mentors and coaches.

H11 Essentials of Essential Document Management; Managing the TMF. 7th March 2019

27 November 2014 The ICC, Birmingham 6 MONTHS RESEARCH IN ONE-DAY. erpconnect.co.uk

ISM. Social Media Marketing

SPERA CONFERENCE 2018 Perth, Western Australia SPONSORSHIP PROSPECTUS

International SAP Conference for Product Safety and Stewardship. September 30 - October 1, 2013, Frankfurt, Germany

Working towards a safer workplace

Sponsorship Opportunities

Middle East Annual Conference 2017

O&M and Lifecycle Management Strategies for CCGT Power Plants

Health and safety management

THE WOMEN S LEADERSHIP JOURNEY 1 DAY SHORT COURSE. A high impact skills development course for mid-level female school leaders

Service Level Agreements & IT Contracts

How to Measure Social Outcomes:

Only $459.00pp for both programs. The Positive Culture Day Is Coming To The Riverland

BAM2018 Exhibitor and Sponsorship Package

SPONSORSHIP & EXHIBITION 2019

National Safety and Health Conference 2018

Strategic Management of Oil and Gas Assets and Companies

SPE LONDON ANNUAL CONFERENCE Sponsorship. October 2018 London, United Kingdom.

Exhibition and. Sponsor Guide. 7 th European Conference for Aeronautics and Space Sciences. Milano ITALY Politecnico di Milano

Government Workforce Planning 2018

SPONSORSHIP & EXHIBITION 2019

Public Sector Innovation Show

THE INVESTMENT ASSOCIATION MANAGING CLIENT ASSETS AND CLIENT MONEY (CASS) 19 OCTOBER 2016

The Securities Trade Lifecycle Development for Finance Professionals

Internal audit. and risk. management. When Citizens Complain. For ombudsmen, commissioners and complaint handlers. Strengthening governance worldwide

PROJECT MANAGEMENT. Advanced. Project Management Professional (PMP ) Exam Preparation

Accounting for Non-Accountants 2010 A practical understanding of accounting principles. Understand your fit to add value. Canberra. Sydney.

GPA Europe. Sponsor us here. Questions? For any additional information, please contact: Stay up to date with us. GPA Europe Newsletter >> Follow us

RAeS EVENTS. RAeS SPONSORSHIP & EXHIBITION PACKAGES CONFERENCES, SEMINARS, DEBATES AND LECTURES

Workshop Safeguarding and Enhancing Company Value by Leveraging Supply Risk Management (SRiM)

MANAGEMENT OF ORGANISATIONAL CHANGE IN AEROSPACE

Internal audit. and risk. management. When Citizens Complain. For ombudsmen, commissioners and complaint handlers. Strengthening governance worldwide

ORGANIC AND INORGANIC CHEMISTRY SPONSORSHIP & EXHIBITION nd International Conference on. July 22-23, 2019 Brussels, Belgium

WHY THIS EVENT ABOUT SMART WASTE MANAGEMENT 2019

PROJECT MANAGEMENT AND COMPLIANCE: Planning, Scheduling and Control

The Conference. Previous Speakers Include: Confirmed Topics for Discussion: Who Will Be Attending? Commercial & Sponsorship Opportunities

Herbal Medicine 2018

EARTH SCIENCE, CLIMATE CHANGE & SPACE TECHNOLOGY

THE INVESTMENT ASSOCIATION

Public-Private Partnerships Internal audit and risk management

Road Maintenance & Engineering Forum Optimising the lifecycle of assets through design and construction best practice

EARTH SCIENCE, CLIMATE CHANGE & SPACE TECHNOLOGY

Learn from the experts. Master in Strategy Execution 6 DAY TRAINING IN JOHANNESBURG. Strat.exe

Changing Landscape. Farming s SCOTIA HORTICULTURAL CONGRESS Trade Show & Sponsorship Opportunities. January 22 & 23, 2018

and risk management International Accounting Standards IPSAS, IFRS and implementation Strengthening governance worldwide Adding value

Townsville. Thursday 26th October

Herbal Medicine 2017

KEYNOTE SPEAKERS 27 TH -29 TH MARCH SMART WASTE MANAGEMENT SUMMIT (02)

Employment Law in a Day

Nanotechnology Theme: Exploring the New Advancements of Nanotechnology. Advanced Nanotechnology September 11-12, 2017 Amsterdam, Netherlands

DELIVER SAFE, COST-EFFECTIVE NUCLEAR DECOMMISSIONING AND WASTE MANAGEMENT PROGRAMMES

ACHIEVING LEADERSHIP EXCELLENCE Apr 2018, Dubai I Sep 2018, Dubai I Dec 2018, Dubai

SPONSORSHIP & EXHIBITION 2019

IT Leadership December 2018* Conrad Hotel, Dubai, UAE. Empower Business Growth And Generate Outstanding Performance To Increase Company Value

THE FIVE DAY MBA. This summer, combine learning with exploring one of the most lively and vibrant cities in the world.

Financial Modelling in Excel

Mastering European Regulation

Balanced Scorecard Master Professional (BSMP) Certification Application Course

2018 ADAM Annual Meeting

Annual Bar Conference 2014: Celebrating Excellence

Leadership & Strategic Thinking in the Oil, Gas & Petrochemicals Industry

STRATEGIC CRISIS MANAGEMENT & COMMUNICATIONS FOR HR

Leadership & Strategic Thinking in the Oil, Gas & Petrochemicals Industry

Human Factors in Health and Safety

european cement research academy Programme 2011 Seminars, training course and conference

2015 PHARMACEUTICAL MARKET ACCESS IN CHINA SUMMIT

Internal audit. and risk. management. Changing Culture. People, attitudes. and behaviour. Strengthening governance worldwide.

Euro Green Chemistry 2017

Employment Law Poland

ADVANCED MANAGEMENT & LEADERSHIP PROGRAMME

Outcomes into practice in adult social care

PHARMACEUTICAL CHEMISTRY & DRUG DISCOVERY

ADVANCED MANAGEMENT & LEADERSHIP PROGRAMME

SPONSORSHIP & EXHIBITION 2019

PHARMACEUTICAL CHEMISTRY & DRUG DISCOVERY

GROWING OUR FOOD FUTURE

CONFERENCE MEASURING ALUMNI ENGAGEMENT

SPONSORSHIP & EXHIBITION 2019

Theme: Recent advancements, applications and Innovations in Mass Spectrometry and Proteomics. Mass Spectrometry and Proteomics

Clinical Pharmacy 2017

ISM. Effective Sales Management. Course Date. I have come away from this course with a new vision for the Sales department!

Sleep Disorders and Medicine

Melanoma Theme: New recommendations and practical approaches in the treatment of melanoma and skin diseases. Melanoma and Skin Diseases

Transcription:

Register online at: www.tacook.com/processsafety International Conference: 21-23 October, 2013, London, UK World Class Process Safety Management 2013 For Chemicals, Petrochemicals, Oil & Gas and Power Generation Conference Highlights Include: 3 dedicated tracks for the chemicals & petrochemicals, oil & gas and power generation industries Industry, regulatory and thought-leader keynote presentations Case studies from major international operators 3 in-depth pre-conference workshops Cross-industry best practice panel discussions and microforums featuring industry experts Networking breaks, evening event and speakers Q&A's Hear Case Studies and Expert Presentations From: AstraZeneca BASF DONG Energy EDF Energy ENI GDF Suez Exploration & Production HEAR REAL-LIFE EXAMPLES, DISCOVER BEST PRACTICES AND TAKE- AWAY KEY INFORMATION ON: Process safety leadership and key performance indicators Achieving workforce involvement and buy-in Successfully implementing process safety models across multiple sites Overview and cause analysis of potential high risk events Ensuring a reliable mechanical integrity programme for ageing assets Evaluating process safety in design and audit system development Managing and improving process safety culture National Grid Scottish Power Statoil Synthomer TOTAL PREMIUM SPONSORS: MEDIA PARTNERS: IN ASSOCIATION WITH:

Dear Colleague, We are delighted to invite you to join us at World Class Process Safety Management 2013, where you will benefit from three dedicated industry tracks for the power generation, chemical & petrochemical and oil & gas industries. Over three days, our agenda will give you the opportunity to discover how major organisations are addressing key process safety and asset integrity management challenges, ensuring that their people are safe and their assets are reliable. In order to prevent future incidents, ensure continued improvement in asset performance and develop a world class process safety management programme, significant investment, leadership and competence is needed at all levels of your organisation. Choose your industry track, and hear real-life case studies and expert presentations from leading global operators, who will share their experiences of managing and improving process safety culture, achieving workforce involvement and buy-in, process safety in design, managing alarm and auditing systems, process hazard analysis and more. In addition to industry specific break-out tracks, our main conference will bring all industries together for sharing of best practice and cross-industry benchmarking. Hear from the Health and Safety Executive (HSE) and Energy Institute, who will share their thoughts on process safety leadership, key performance indicators, inspections and requirements for operators. This is your chance to work towards identifying and executing a reliable process safety framework, as well as measuring, analysing and improving your current process safety performance. At at time of real commercial and operational pressure, our event is designed to maximise opportunities for networking and to put your questions to the experts. Attend our cross-industry best practice panel discussion to raise your challenges with our speakers, and join our interactive microforums discussions, to share your own experiences when it comes to implementing a reliable and robust process safety framework. We also invite you to join us at our networking evening event on Tuesday 22nd October, where you can share your thoughts from the day s conference in a relaxed and friendly atmosphere. With operators across the world facing up to commercial and operational pressures, it is critical that process safety and asset integrity principles remain at the heart of their strategy. Don t miss this opportunity to join us this October to ensure you are fully equipped with the lessons learned and knowledge that you need to implement safe and reliable operations. Who Should Attend? The event will be of interest to VPs, Executives, Directors, Managers and Project Managers in the following roles: We look forward to meeting you and your colleagues soon. Yours sincerely, Process Safety Management HSE (SHE/EHS/SSHE) Plant Management Operations & Maintenance Engineering Integrity & Asset Management Risk & Security Emergency Planning & Response This event is also designed for consultancies, service providers, OEMs, and software solution providers in the area of safety, risk, operational and asset performance. The conference will be of interest to organisational leaders within the areas of: Process Safety and HSE Risk Management Materials & Integrity Management Operations, Maintenance & Engineering Sales, Marketing & Business Development Thomas Cook Managing Director T.A. Cook Conferences Why Attend? Lee Allford Operations Manager European Process Safety Centre This event offers the opportunity to become part of a wider international process safety community. Join us to benchmark your safety performance, profit from the experience and knowledge of our presenters and take away invaluable best practices and lessons learned. Operator led case studies and regulatory/industry thought leader keynotes will share process safety best practices, as well as current challenges and proven approaches 3 dedicated tracks for power generation, chemicals & petrochemicals and oil & gas featuring operator case studies For a more in-depth discussion and overview of process safety management, attend one of the pre-conference workshops on 21st October to have your questions answered in an interactive learning environment Profit from the experience and knowledge of our presenters and the audience by attending the cross-industry best practice panel or one of our microforum discussions, designed to stimulate open discussion and debate between industries Extensive networking opportunities during the conference, in the exhibition and at our conference evening event

Pre-Conference Workshops Monday 21 October, 2013 Our full-day interactive workshops will run from 10:00 a.m. to 6:00 p.m. with refreshments and lunch provided. WORKSHOP A Unifying Theory of Total Safety Culture - The Person and Behaviour in Process Safety This full-day workshop offers an overview of a holistic approach to safety culture combining key academic theories with practical experience in a highly interactive user-friendly format. The session will cover the causes of human error and the best ways of minimising its impact with reference to a number of major process failures. The session will summarise all the main academic models of safety culture and how these can be consolidated into a business friendly format. You will also have the opportunity to analyse a number of the most current controversies and issues, as well as walking through best practise methodologies that companies have used to address these issues. Topics will include: Key theories of safety culture Specific controversies Organisational learning Organisational behaviours Tim Marsh, Managing Director, Ryder March Ltd WORKSHOP Process Safety Management in the Established Energy Sector An Overview Join this workshop to receive a comprehensive overview of process safety management within the Energy Sector. Hear how major organisations are achieving safe operations through logical and coherent design tools and safety. Takeaway key lessons learned from outside of the energy sector and implement these processes within your own operations. Establish a greater understanding of the safety issues when plant life is extended and how you can successfully analyse and modify your practices. Key themes will include: Design safety and tools Successfully extending plant lifetime modifying processes and structures Safety management systems and leadership Analysing best practices from outside of the energy sector Keith Gugan, EPConsult Energies Ltd Martin Larsen, EPConsult Energies Ltd WORKSHOP Achieving Successful and Effective Asset Integrity Risk Management The purpose of this full-day workshop is to provide an in-depth understanding of the ways to manage major incident risk throughout the lifecycle of facility operations, from concept selection through to decommissioning. The workshop will walk through the essentials of risk as a concept, and explain the processes and tools that companies are using today to prevent major incidents. Industry case studies will be used to illustrate key issues. Gain insight into the following topics: Preventing major incidents by managing barriers Managing integrity throughout the asset lifecycle Assessing risk Maintaining effective barriers and human performance Monitoring and review Steve Lewis, Director, Risktec Solutions Ltd Andy Lidstone, Principal Consultant, Risktec Solutions Ltd To find out more about the pre-conference workshops available, please visit www.tacook.com/psmworkshops

Day One Tuesday, 22 October, 2013 8.30 9.00 9.15 10.00 10.45 Registration and Coffee Chairman s Opening Remarks Lee Allford, Operations Manager, European Process Safety Centre Process Safety Leadership and Key Performance Indicators The Health and Safety Executive s (HSE) strategy for major hazard industries and the role process safety leadership plays in avoiding catastrophe Assessing the key principles of process safety leadership Process safety leadership and key performance indicators When an inspector calls what will they look for? Steve Chatfield, HM Principal Inspector, Head of Energy Division Strategy Unit, Health and Safety Executive BASF's Evolving Process Safety Management System Corporate requirements Safety concept verses review Incident examples and assessment Addressing the challenges that need to be overcome Future outlook at BASF Hans Volkmar Schwarz, Vice President of Process Safety, BASF Group Morning Refreshments Power Generation Chemicals & Petrochemicals Oil & Gas 11.15 A1: Achieving and Maintaining Organisation Involvement and Buy-In Anne Zachariassen, Director, Power Operational Asset Management, Dong Energy B1: Managing and Improving Process Safety Across Cultures and Continents Dr Ken Patterson, Group Risk & SHE Manager, Synthomer C1: Do We Need to Apply Process Safety in Design? Fabrizio Gambetti, Process Safety Manager, ENI 12.00 A2: Rolling out Process Safety Management (PSM) Frameworks Across Multiple Sites Graham Finn, Head of Health, Safety and Environment, EDF Nuclear B2: Case Study: Change Management of Permit to Work Pierre-Emmanuel Jouy, Manager, T.A. Cook Consultants C2: Identifying and Handling Risk Through Leadership and Culture Building Stig Stellberg, Compliance & Leadership Manager, Statoil ASA 12.45 14.15 15.00 15.30 16.15 17.00 18.30 Networking Lunch Microforums M1: Testing your Competency Management System (CMS) is Fit for Purpose before HSE Competency Inspections Howard Bolton, ABB Afternoon Refreshments M2: Identifying and Developing a Reliable Set of Process Safety Performance Indicators Alec Harley, Amor Group M3: Active Management in the Context of Safety Pierre-Emmanuel Jouy, T.A. Cook Consultants Successfully Calculating the Reliability and Strength of your Process safety Framework Energy Institute (EI) Process Safety Management Framework Process safety assessment EI process safety management guidelines for gap closure and performance measurement Operational performance management Case study of competency development Leigh Hunt, Process Safety Consultant, Energy Institute John Pond, Independent Process Safety Consultant, Energy Institute Process Safety - Where Next For Scottish Power? Self-assessing our process safety performance Encouraging continuous improvement and development Future thinking and direction for Scottish Power Martin Sedgwick, Head of Engineering, Scottish Power Chairman s Closing Remarks Departure for Evening Event

Day Two Wednesday, 23 October, 2013 www.tacook.com/processsafety 9.00 9.10 9.55 10.40 11.10 Chairman s Opening Remarks Lee Allford, Operations Manager, European Process Safety Centre Human and Organisational Factors in Safety Management for High-Risk Industries Systemic models of occurrence development Trade-offs in safety management Functional resonance and resilience engineering Attitude and safety culture Prof. Dr. Toni Wäfler, Lecturer and Researcher, University of Applied Sciences and Arts, North Western Switzerland Cross-Industry Best Practice Panel Discussion: This cross-industry panel discussion will feature speakers from across the conference. Hear best practice guidelines from the chemicals, petrochemicals oil & gas and power generation industries and take away key knowledge and tips that you can implement into your own process safety framework. Take this opportunity to ask any outstanding questions from the day s conference and also share your own experiences and expertise. Jeremy Bending, National Grid / Fabrizio Gambetti, ENI / Dr Ken Patterson, Synthomer / Anne Zachariassen, Dong Energy Morning Refreshments Power Generation Chemicals & Petrochemicals Oil & Gas A3: Planning for Process Safety Maintenance Process Review Stuart Walker, Engineering Office Manager, Longannet Power Station, Scottish Power B3: Overview and Cause Analysis of Potential High Risk Events Pol Hoorelbeke, Vice President Safety Division, Total Refining & Chemicals C3: The GDF SUEZ EPI Operational Integrity Journey Jamie Dempster, Senior Integrity Engineer, GDF Suez Exploration and Production 11.55 12.40 14.00 14.45 15.30 Networking Lunch B4: Preventing Chemical Reactions, Fire and Explosion Hazards within AstraZeneca Darren Maude, Associate Principal Scientist (Process Safety), AstraZeneca C4: Case Study: Change Management of Permit to Work Pierre-Emmanuel Jouy, Manager, T.A. Cook Consultants Maintaining the Focus On Process Safety Leading from the top and involving the front line Understanding your safety culture Maintaining vigilance at all times and assuring controls are in place Sharing lessons learned from incidents Jeremy Bending, Director of Network Strategy, National Grid Assuring Safety: A Strategy for Sector Level Process Safety Encouraging a proactive response to process safety at sector level and continuous improvement Using the resources available to identify areas of potential weakness and developing plans to address these Examining how sector level performance data can help target specific areas for improvement Communicating more effectively with other relevant high hazard sectors - sharing lessons from relevant high level incidents and near misses Peter Davidson, Director - Safety, Commercial and Projects, UK Petroleum Industry Assocation Chairman s Closing Remarks 4 for 3 Group Offer It s always more valuable to attend as a group. Let your colleagues know about this event and take advantage of our group offer. 4 delegates from the same company can register for the price of 3. To make a group booking, please email info@tacook.com or call +44 (0)121 200 3810. Join the World Class Process Safety Management Group On:

Premium Sponsors ABB Consulting provides technical and engineering services to help companies in the global process industries achieve operational excellence. We offer expertise in: environmental services, industrial energy efficiency, inspection, specialist functional engineering, integrity management, operations improvement, project services, process safety, technical software and technical training. We identify and implement pragmatic solutions based on technical excellence and industry expertise which reduce risk, optimise costs and improve manufacturing efficiency. As part of ABB, the global engineering and technology group, we have access to the expertise of over 145,000 employees in over 100 countries around the world Safe, reliable, efficient operations. For more information please visit: http://www.abb.co.uk Amor Group delivers quantifiable improvements in the identification, management and reporting of critical process risk and safety information across business operations; an approach that has proven to deliver benefits for Amor customers such as Scottish Power. Our model combines best-practice processes with innovative technology to deliver a sustainable approach. Amor has over 20 years experience providing solutions focused on delivering increased asset performance, safety and security alongside scalable IT managed services in support of our customers global operations. This track record helps Amor provide customers with unique access to advances and shared knowledge from across the energy industry. For more information, please visit: www.amorgroup.com/energy Infotechnics specialise in providing tools to manage operational data using the latest technologies from companies such as Microsoft, OSIsoft and Oracle. Our solutions are used by worldwide corporations such as E.ON, Origin Energy, Centrica, National Grid and Scottish Power. Infotechnics flagship product is Opralog, an advanced operational logging and reporting tool designed to capture and make data accessible across organisations to a wide variety of users. It replaces paper logs, office documents and disparate databases and integrates information in one location. Opralog enhances the ability of operational logs to become a source of management information and records key asset status information on safety, environment, commercial, plant and other issues to support shift handover and management meetings. It ensures operational events become more visible and are quickly communicated. The heightened visibility of organisational information improves regulatory compliance by providing clear audit trails and fosters an organisational culture based on information sharing. For more information please visit: http://www.infotechnics.co.uk Exhibitor The Institution of Chemical Engineers (IChemE) is the global professional membership organisation for chemical, process and related engineers. IChemE has four main aims are to: build and sustain an active international professional community; engage with others to promote the development, understanding and use of chemical engineering and the appreciation of its importance; provide support and services to individuals and employers at all career stages; enable chemical engineers to interact and communicate with each other and with other disciplines. To achieve these aims IChemE publishes guidebooks, journals, magazine and a safety bulletin. We run a comprehensive range of training courses, internationally, in safety, contract and project management, HAZOP study, explosions hazards, to name but a few, and run a diverse range of events, webinars and conferences. Join a special interest group, which are technical networks for knowledge exchange and cater for a wide range of industry

In Association With The European Process Safety Centre (EPSC) is an international industry-funded organisation which provides an independent technical focus for process safety in Europe. For more information please visit: http://www.epsc.org Media Partners GlobalData is the premier source of insight into the oil & gas, petrochemicals and power industries. With the combined expertise of more than 1,000 researchers, market analysts and consultants, we provide high-quality, accurate and transparent industry insight that helps our clients to achieve growth and increase business value. For more information please visit: www.energy.globaldata.com Europe s Largest Audited Safety Magazine. Are you responsible for the safety of your workforce? With more and more people working in dangerous environments and regulations and legislation getting tighter and tighter it is important that you keep up to date. As Europe becomes more integrated, changes in working practices regularly affect more than one country at a time. How do you keep abreast of what affects you and your company? HSI can help. Published in January, April, July, September and November, it contains legislation updates for the whole of Europe, in-depth articles on Personal Protective Equipment and Company and Product Profiles to help you source the necessary equipment to protect your most valuable asset: your people. For more information please visit: www.hsimagazine.com

World Class Process Safety Management 2013 For Chemicals, Petrochemicals, Oil & Gas and Power Generation 21 23 October, 2013, London, UK To register for this event please fax this registration form to: Fax: +44 (0) 121 212 1623 Or register online at: www.tacook.com/processsafety Company Address I will attend Full Day Workshop Monday 21 October, 2013 A B C Postcode Country Invoice Address (if different from above): Conference Full name Job Title Telephone Email Tuesday 22 & Wednesday 23 October, 2013 P.O. No. (if applicable) Postcode Country Main contact for this booking Telephone Email Signature Conference Full name Job Title Telephone Email Full Day Workshop Monday 21 October, 2013 A B C Tuesday 22 & Wednesday 23 October, 2013 Unfortunately I am unable to attend the event. Please send me the event documentation at 350 (no VAT) Fees & Payments Price includes documentation, lunch, refreshments and an evening event for participants. Please note that accommodation and travel are not included in the registration fee. Plant owners and operators: Early Bird** Standard Fee Conference: 999 * 1199* Full Day Workshop: 550* * 625 * Service providers and consultancies: Early Bird** Standard Fee Conference: 1,199 * 1,299* Full Day Workshop: 625 * 699 * *plus 20% UK VAT **Early Bird Discount: Valid for registration and payment by 30th August, 2013 Bring the Team! Take advantage of the group discount available: 4 delegates from the same company can register for the price of 3. Methods of Payment Card No: Credit Card. Please debit my: Mastercard Visa Expiry Date: Cardholder s Name: Signature: Security No: Cheque Bank Transfer Payment upon receipt of the invoice Payment must be received BEFORE the conference Venue & Accommodation Park Plaza Victoria London 239 Vauxhall Bridge Road London SW1V 1EQ United Kingdom Tel: +44 (0)844 4156752 How To Get There You can reach the venue by train: King's Cross & St. Pancras National Railway Station is approximately 15 minutes away and London Paddington National Railway Station is approximately 25 minutes away on the London Underground. On-site car parking facilities are available at the following address: 239 Vauxhall Bridge Road, London, SW1V 1EQ. Please note, that a parking fee will be required. Conference Organisers T.A. Cook Conferences Phone +44 (0) 121 200 3810 4th Floor, McLaren Buildings Fax +44 (0) 121 212 1623 46 The Priory Queensway Email info@tacook.com Birmingham Web www.tacook.com B4 7LR Please tick the box if you wish to be removed from our mailing list. (when doing so please write your name above) T.A. Cook Consultants Ltd. VAT registered in England, No. 781495788 Data Protection: Personal data is gathered in accordance with the Data Protection Act 1998. Cancellations All cancellations have to be confi rmed in writing. Cancellations two weeks prior to the beginning of the conference will entitle you to a refund less 175 administration fee. Regrettably, no refunds can be made for cancellations received less than two weeks prior to the event. Should the registered person not be able to attend the event you may easily assign another person as a replacement. Organiser s Changes: We reserve the right to make alterations to the programme if necessary. It may be necessary for reasons beyond the control of the organisers to alter the contents and the timing of the programme or the identity of the speakers. The organiser reserves the right to cancel in the event of an insufficient number of delegates. Conference Code:PSM3_13