How to Measure Social Outcomes:

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Cecily Reynolds
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How to Measure Social Outcomes: Melbourne 23rd & 24th July 2014 Brisbane 30th & 31st July 2014 Sydney 12th & 13th August 2014 Practical tips & tools MASTERCLASS SERIES Masterclass leaders Duncan is

Duncan has over twenty years experience in strategic and operational leadership, having worked at international consulting firm McKinsey & Bain and then as an independent strategic consultant.

Duncan will be lead facilitator on all events. Simon leads a specialist team within SVA Consulting and spends his time helping non-profit organisations and funders understand and improve their impact.

Simon Faivel Senior Consultant Measurement and evaluation Social Ventures Australia Consulting Simon will be facilitating Brisbane and Melbourne events. You asked for it, we delivered!

1 How to Measure Social Outcomes: Melbourne 23rd & 24th July 2014 Brisbane 30th & 31st July 2014 Sydney 12th & 13th August 2014 Practical tips & tools MASTERCLASS SERIES Masterclass leaders Duncan is the Founder and Managing Partner of Social Ventures Australia Consulting. Duncan has over twenty years experience in strategic and operational leadership, having worked at international consulting firm McKinsey & Bain and then as an independent strategic consultant. Duncan Peppercorn Founder & Managing Partner Social Ventures Australia Consulting He has co-authored several case studies and articles on measurement and evaluation in the SVA Consulting Quarterly. Duncan will be lead facilitator on all events. Simon leads a specialist team within SVA Consulting and spends his time helping non-profit organisations and funders understand and improve their impact. Simon is also the Chair of the Social Impact Measurement Network of Australia (SIMNA) Steering Committee and is on the international SROI Network Board and Methodology Sub-Committee. Simon Faivel Senior Consultant Measurement and evaluation Social Ventures Australia Consulting Simon will be facilitating Brisbane and Melbourne events. You asked for it, we delivered! Sydney event now available! Benefits of attending Register 2 delegates at the standard price & bring a 3rd delegate FREE! Special offer for NFP s & local councils To register phone fax registration@criterionconferences.com Understand why measurement matters Learn how to develop a clear program logic to assist you in establishing what to measure & how to measure it Establish the link between planning, communication & evaluation Gain a better understanding of evaluation frameworks like SROI, Outcomes Star & RBA Explore Shared Measurement & Collective Impact approaches Proudly Endorsed by

Frameworks for measuring outcomes & impacts With increasingly scarce resources and growing social problems funders want to know exactly how their money is being used and not-for-profits want to prove

With so many approaches out there, it can be hard to know where to start.

It will take you through developing a program logic to help you understand what to measure, introduce a range of approaches to measure and evaluate impact, including how you might value the impact

Led by Duncan Peppercorn, Founder and Managing Partner at Social Ventures Australia (SVA) Consulting, and supported by Simon Faivel and Anna Crab this two day masterclass is an introduction to assist

2 Frameworks for measuring outcomes & impacts With increasingly scarce resources and growing social problems funders want to know exactly how their money is being used and not-for-profits want to prove that their programs work. Proving your impact is a huge advantage in this current climate, with results and value for money being emphasised more and more - but what is the best way to go about it? With so many approaches out there, it can be hard to know where to start. This hands-on masterclass is designed to equip you with the tools and knowledge you need to identify and measure your organisations outcomes, so you can understand and refine what you do. It will take you through developing a program logic to help you understand what to measure, introduce a range of approaches to measure and evaluate impact, including how you might value the impact you create using Social Return on Investment (SROI), and how to go about selecting appropriate tools to capture the data you need. Led by Duncan Peppercorn, Founder and Managing Partner at Social Ventures Australia (SVA) Consulting, and supported by Simon Faivel and Anna Crab this two day masterclass is an introduction to assist you in measuring and evaluating the impact you create. Duncan and his team will share their knowledge, insights and introduce the steps involved in creating an impact measurement framework. Who should attend? Senior representatives of not-for-profit organisations, philanthropic organisations and corporate foundations including: Chief Executive Officer Program Manager Research Evaluation Policy/Finance Register & pay before 30th May to SAVE $200 For larger groups please call us on to coordinate your booking. Also featuring Anna Crabb Consultant Anna supports SVA Consulting s efforts in helping the sector to prove and improve impact. Her focus is on social impact measurement and assessment and assists organisations link results to strategy. Anna has over eight years strategic consulting, public policy and research experience. Anna has worked on projects in the education, employment, health and disability sectors. She has held roles in the Victorian and Australian Governments, with the Cancer Council Victoria, and at dandolopartners. Anna will be facilitating Brisbane and Melbourne events. What past attendees had to say: Some great presentations, helped me join the dots for development of a specific measurement and evaluation framework. Nicole Scrivener, Project Manager Transitions Baptistcare WA How to Measure Social Outcomes, June, 2013 This workshop has had a huge impact on how I will approach evaluating social impact in my organisation. The facilitators were very engaging and had very pragmatic advice - their years of experience in the field really showed Media Partners Felice Cary, Community Development Manager YMCA NSW How to Measure Social Outcomes, June, 2013

Masterclass Agenda Melbourne 23th & 24th July 2014 / Brisbane 30th & 31st July 2014 Facilitated by Duncan Peppercorn, Simon Faivel & Anna Crabb Day One Why measure impact?

- What good measurement looks like? - What are the benefits? - Why it is hard? Where do I start?

ways to demonstrate outcomes using direct and indirect indicators To bring concepts to life and accelerate learning, organisations will apply relevant methodologies and tools to their own program(s)

3 Masterclass Agenda Melbourne 23th & 24th July 2014 / Brisbane 30th & 31st July 2014 Facilitated by Duncan Peppercorn, Simon Faivel & Anna Crabb Day One Why measure impact? Understand why measurement matters The terminology, concepts and definitions What good measurement looks like Review a series of real life case studies to understand: - Why measurement matters? - What good measurement looks like? - What are the benefits? - Why it is hard? Where do I start? Learn how to use and develop your own program logic to identify how the work you do leads to outcomes and the impact you seek Learn how to prioritise outcomes to determine what to measure Discover ways to demonstrate outcomes using direct and indirect indicators To bring concepts to life and accelerate learning, organisations will apply relevant methodologies and tools to their own program(s) and organisation. All sessions will be designed to allow participants to learn from one another as well as from SVA Consulting staff selected for their deep understanding and extensive experience on issues of measurement and evaluation. Day two What frameworks & tools should I use to measure impact? Discover the frameworks and tools to help you assess your progress towards achieving outcomes and what to use when, including: - Social Return on Investment (SROI) - Outcomes Star - Results Based Accountability (RBA) How do I embed outcomes measurement in my organisation? Learn different approaches to developing processes and programs to embed outcomes measurement and evaluation in your organisation in a sustainable and practical way Learn how to link outcomes measurement to decision making and planning Learn how to communicate how your work makes a difference both to motivate employees and make the case for greater funding How to explore outcomes measurement beyond your organisation - through Shared Measurement and Collective Impact approaches? Learn how to work with groups of non-profits and funders focused on similar issues and delivering similar activities to develop shared approaches to impact measurement About Social Ventures Australia Consulting Social Ventures Australia Consulting is a specialist consulting practice for the social sector in Australia. Its goal, which it shares with its clients, is to create a more inclusive Australia. To this end, SVA works with not-for-profits, philanthropists and governments to strengthen their capacity to access and manage capital, talent and evidence, and deploy new approaches to delivering services, at scale and over time, to achieve profound social change. Morning tea, lunch & afternoon tea will be provided each day Ask the questions you want answered To register, call us on or book online

Masterclass Agenda Sydney 12th & 13th August 2014 Facilitated by Duncan Peppercorn, Anders Uechtritz & Nick Elliot Day One Why measure impact?

ways to demonstrate outcomes using direct and indirect indicators Morning tea, lunch & afternoon tea will be provided each day Day two What frameworks & tools should I use to measure impact?

4 Masterclass Agenda Sydney 12th & 13th August 2014 Facilitated by Duncan Peppercorn, Anders Uechtritz & Nick Elliot Day One Why measure impact? Understand why measurement matters The terminology, concepts and definitions What good measurement looks like Review a series of real life case studies to understand: - Why measurement matters? - What good measurement looks like? - What are the benefits? - Why it is hard? Where do I start? Learn how to use and develop your own program logic to identify how the work you do leads to outcomes and the impact you seek Learn how to prioritise outcomes to determine what to measure Discover ways to demonstrate outcomes using direct and indirect indicators Morning tea, lunch & afternoon tea will be provided each day Day two What frameworks & tools should I use to measure impact? Discover the frameworks and tools to help you assess your progress towards achieving outcomes and what to use when, including: - Social Return on Investment (SROI) - Outcomes Star - Results Based Accountability (RBA) How do I embed outcomes measurement in my organisation? Learn different approaches to developing processes and programs to embed outcomes measurement and evaluation in your organisation in a sustainable and practical way Learn how to link outcomes measurement to decision making and planning Learn how to communicate how your work makes a difference both to motivate employees and make the case for greater funding How to explore outcomes measurement beyond your organisation - through Shared Measurement and Collective Impact approaches? Learn how to work with groups of non-profits and funders focused on similar issues and delivering similar activities to develop shared approaches to impact measurement Anders Uechtritz Analyst Anders joined the SVA Consulting team in an Analyst role after interning with SVA in Prior to working at SVA, Anders spent a year in Western Kenya as a project initiator and manager, setting up projects for the benefit of the community. He ran various workshops for the locals, as well as initiating a successful beekeeping that involved brokering a partnership between his community and a large NGO. Anders holds a Bachelor of Commerce, Marketing and Management, as well as a Masters in International Development (distinction). Anders will be facilitating Sydney event. Nick Elliot Senior Consultant Nick joined SVA after almost ten years gaining a wealth of entrepreneurial experience as owner and a director of LineBreak Performance Sportswear, one of the original brands of compression wear that created the category in Australia and internationally. Nick brings experience from both the commercial and the non-profit sectors. Prior to LineBreak, Nick worked for a number of years in strategy consulting for Bain in Sydney, in the non-profit sector for WWF in Switzerland, Russia and Indonesia and in corporate banking in London and Frankfurt. Nick will be facilitating Sydney event. To register, call us on or book online

5 Registration for How to Measure Social Outcomes: Practical tips & tools How to Measure Social Outcomes: Practical tips & tools HOW TO REGISTER Online: Tel: From outside Aust Fax: From outside Aust registration@criterionconferences.com Mail: Criterion Conferences Pty Ltd, PO Box R1478, ROYAL EXCHANGE NSW 1225, Australia EVENT PRICES Tick relevant box Register & pay by 30 May 2014 CC*WEB Register & pay by 20 Jun 2014 Standard price after 20 Jun 2014 DELEGATE DETAILS Please complete fully. (Please photocopy for additional delegates) Delegate 1 - Forename: Surname: Delegate 2 - Forename: Surname: Delegate 3 - Forename: Surname: Discounted rates for Not-for-Profit organisations & Local Councils 2 Day Masterclass $ GST = $ SAVE $200 $ GST = $ SAVE $100 $ GST = $ Standard rates for Federal & State Government and Corporates 2 Day Masterclass $ GST = $ SAVE $200 $ GST = $ SAVE $100 Choice of city Melbourne 23rd & 24th July 2014 Brisbane 30th & 31st July 2014 Sydney 12th & 13th August 2014 $ GST = $ VENUE Seminars will be held in CBD locations. Delegates will be notified of venue details two weeks prior to commencement of the seminar. Team Discounts *Not-for-Profits & local councils: Register 2 delegates at the standard price & bring a 3rd delegate FREE. Federal & state government & corporates: Register 3 delegates at the standard price & bring a 4th delegate FREE Please note that the standard price will be charged for team discounted registrations, early bird prices are not available for registrations utilising team discounts. Delegates must be registered at the same time from the same organisation in order to receive the team discount. For larger group bookings call us on to find out how you may qualify for greater discounts. Cancellations: Should you be unable to attend, a substitute delegate is welcome at no extra charge or a credit note for the full amount will be provided. The company regrets that no cancellations will be refunded, course documentation will, however, be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable. Privacy Policy: Any information provided by you in relation to this conference is collected by Criterion Conferences and will be added to our database with the sole purpose of providing you with information about future conferences and services. If you do not wish to be added, please tick here Changes to Conference and Agenda: Criterion Conferences reserves the right to alter the programme without notice and is not responsible for any loss or damage or costs incurred as a result of substitution, alteration, postponement or cancellation of any event. Criterion Conferences ABN number: Company/Organisation: Postal Address: Signature: Approving Manager s Name: HOW TO PAY Number of delegates: Total amount $ Credit card: Visa Mastercard American Express Bank Transfer (details below) Cheque Please make payable to: Criterion Conferences Pty Ltd & mail to Criterion Conferences, PO Box R1478, Royal Exchange NSW Quote 4831 on the remittance. Please invoice me Cardholder s name: Card No.: Expiry: / Signature: Bank Transfers: Account Name: Criterion Conferences Pty Ltd BSB Code: Account Number: Bank Name: Westpac Ref: 4831 Address: SHOP LG 4/5 THE BROADWAY S/C, Broadway, NSW 2007 Swift: WPACAU2S If there is a package you require that is not mentioned above, please contact us and we will be happy to provide you with a quote. *GST is charged at 10%. Registration fee includes lunch, refreshments and conference documentation. Please contact us for any special dietary requirements. Full payment must be received prior to the conference to ensure admission. Delegates may not share a pass between multiple attendees. aqua.3537

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