Hive Five -Martina Richter, Senior Staff Advisor,
Ice breaker Introduce yourself and Say Hi to 5 people around you!
Who Are We?
The Duha Group of Companies Members Canada - 1949 USA - 1992 Australia - 1992 Partners Mexico - 1997 China 2005 UK - 2016 Joint Ventures Singapore - 1994 Germany - 2010
= Markets Served
Wal-Mart
A Never Ending Journey Duha Operating Systems
= Dynamic Value Stream Transformation Awareness Period Culture Change Period Engagement Period Succession Period Sustainability Period 2015-2017 = Behavior Focus
Current Challenge Dreaded Performance Evaluation!!!
For Managers
For Employees
Typical Evaluations
Shareback
During a study of employment engagement in the Canadian Workplace by Shawn Bakker with 368 HR professionals; When asked what leaders can do to improve employee engagement their response was:
Communicate clear expectations-71% Listen to employee s opinions 68% Give recognition- 58% Provide learning and development opportunities- 56% Help find solutions to problems-39%
What is it?
Our Logo Represents Bee s in a Hive
What is it? Is a communication strategy based on one on one meetings to increase the quality of communications between Duha Employees and sponsors!
What is it? Is a positive connection and open the lines of communication to help develop and nurture goals for the future!
Benefits
Benefits Helps employees feel more inclusive
Benefits Existing employees feel heard
Benefits Promotes teamwork
Benefits Balances the roles between Management and Employees
Benefits Increase rapport between Sponsors and Employees I thought this was a No Blame Environment??
Benefits Encourages Learning and Development
Benefits Helps create consistency in the workplace
Benefits Helps us Manage our Employees needs & concerns
Benefits Allows us to keep on top of a continually changing environment
Promotes
How does it work?
CURRENT EMPLOYEE S
Every 4 Months Let us meet every 4 months! Larger Departments have been broken into groups! Green Hive Blue Hive Orange Hive Yellow Hive
At the Hive Five Sponsor s meet with employee s Lets meet & touch base for 5 minutes! Great opportunity to chat with all employees to help them feel valued and heard! Need more time let s schedule a day
Remember
1. Review Employee information Ask if information has changed? Lets make sure our records are up to date!
Has the information changed?
Once a year! This is a great time to discuss the possible opportunities of training and skills development.
What skills have you developed? Interested in learning new skills? Let us review
Shareback Requested? Employees will have an option with every Hive Five to take advantage of scheduling a Share back. Let s Schedule one right now!
Here s some great questions you may ask?
Make your own? How could we help you do your job better? Anything you are struggling with or finding challenging right now? One thing since we last met that you enjoyed, went well, are proud of in your role at Duha? Where do you see yourself in the short to medium term future? How do you like to receive feedback? What is a quality in a manager that you look for?
Actions Do you need to take any action on items? Record them here?
Comments Here s a great tool to capture ideas, comments and or feedback to ensure there is follow through!
A.W.E.
Next Hive Five Have the action been completed? Let s Review!
We track completion
NEW EMPLOYEE S
Let s Touch base a couple days after Orientation: Let s Touch base again
The sponsor will meet with the employee
Questions
Let s Try
Activity Instructions: 1. Start your conversation, see sample questions below. 2. Based on your conversation, you re now ready to fill out the Hive Five form. 3. Ask if they would like a Shareback. 4. Actions: Are there any action items? If so please document the action item to ensure commitment and follow through. 5. Comment: Comment on one positive thing about your employee or any other positive items discussed. 6. Thank your employee for their time and remind them if they need to discuss anything further they do not have to wait until their next Hive Five.
Sample Questions: What is your goal in attending the Q Net Conference? What is your favorite take away from the opening session with Ron Tite? What do you love to do? What do you feel is your best skill? Name one of your goals in life for the next year?
Questions
Authority is granted Trust is earned through Respect
Thank you for your time!
Speaker Contact Information: Martina Richter, Senior Staff Advisor Duha Group, mrichter@duhagroup.com