CSCR SPRING SYMPOSIUM

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THURSDAY, APRIL 6 6:00-8:00PM Networking Reception FRIDAY, APRIL 7 7:00-8:00AM 8:05-8:15AM 8:15-9:00AM Registration and Full fast Welcome Georgette Chapman Phillips Kevin and Lisa Clayton Dean Lehigh University College of Business and Economics Zach Zacharia, Ph.D., Associate Professor, Director CSCR Session 1: The Physical Internet: A Paradigmatic Disruptive Supply Chain Innovation Enabling Higher Efficiency, Capability and Sustainability The current global logistics practices of transporting, storing, and handling of physical freight are unsustainable from an economic, environmental, and societal perspective. However using the latest improvements in information sharing, interconnectivity, data mining, big data, and data analytics, it is possible to develop new logistics practices that are sustainable for the long term. A new boundary-spanning area of research and practice that seeks to address this global logistics sustainability grand challenge is called the Physical Internet (PI). The PI movement is aimed at optimizing logistical processes to create more efficient, effective, and sustainable supply chains. Benoit Montreuil, Professor, Coca-Cola Chair in Material Handling and Distribution; Director, Supply Chain & Logistics Institute; Director, Physical Internet Center Georgia Institute of Technology

9:00-9:45AM Session 2: Incorporating Track and Traceability Within the Internet of Things Framework "New Dimensions - The Internet of Things Dramatically Impacts Productivity in the Logistics Industry". Recent technological advancements such as remote cargo sensing, solar powered asset tracking devices, the launch of new LTE networks and advanced benchmarking software have systematically reduced the cost and dramatically improved the functionality and impact of the "Internet of Things on the logistics industry. In cab software has also been advanced to automate the custody transfer and billing process with direct interfaces to ERP systems and supply chain software. It all adds up to better asset utilization, improved driver productivity, and improved cash flow for the logistics industry. Allen Yurko, Operating Executive, AVISTA Capital Partners 9:45-10:00AM 10:00-10:45AM Session 3: The Internet of Things (IoT) Meets Supply Chain Visibility The concepts behind the Internet of Things have been around for a while barcodes, RFID, GPS, other sensors. But it s only recently that companies have started to unleash the potential in these many connected objects within the supply chain. Guy Courtin, GT Nexus vice president of Retail Solutions, discusses the history of the IoT and how retailers and manufacturers look to use these principles today and in the future. Guy F. Courtin, Vice President Industry & Solution Strategy Retail and Fashion, Infor Retail 10:45-11:00AM

11:00AM-12:00PM Session 4: Interactive Peer Workshops Workshop A: MercuryGate International This workshop will provide attendees the opportunity to understand the importance of technology in the execution and management of freight. The series will include demonstrations and presentations by software partner MercuryGate International as they discuss their areas of expertise in Transportation Management Solution. Students will not only learn about the technology; but will experience first-hand how these robust tools are used to assist in solving complex business problems by examining various modes of transportation, daily business operations in multiple business models. Marsha Vacirca, Program Director, Customer Success Manager, MercuryGate International, Inc. Workshop B: One Sweet Supply Chain: Distribution for Wholesale, Retail, and E- Commerce Customers from The Lehigh Valley s Confection Connection A review of Just Born Quality Confection s supply chain and warehousing strategy, centered along the operation of Confection Connection in the LVIP V Industrial Park; Bethlehem, PA. Just Born operates a multi-faceted distribution center, partnering with leading logistics and transportation 3PL partners to warehouse confectionary and perishable products from both Just Born s iconic brands, along with collaborative shipping partners. The facility also services the Peeps and Company brick-and-mortar stores in the Promenade Shoppes, Center Valley, PA and National Harbor, MD; along with fulfillment of e-commerce orders for www.peepsandcompany.com. Bill Donbar, Procurement Manager William Negron, Logistics Analyst Planner Just Born Quality Confections, Inc.

Session 4 Cont. Workshop C: The Digital Transformation for Supply Chains Digital will be the next catalyst for the next industrial revolution! Have you heard this before? We are seeing the disruption that has come from digital, from Uber to AirBnB to Spotify. These are all consumer focused areas of disruption, but our supply chains are starting to see similar impacts from digital. During this session we will look at how digital is powering supply chains and businesses when it comes to transformative change, not simply incremental changes. We will discuss how the consumer is truly pushing changes throughout supply chains, in large part because of digital and supply chains are meeting these needs in large part with digital. Guy F. Courtin, Vice President Industry & Solution Strategy Retail and Fashion, Infor 12:00-1:00PM 1:00-2:00PM Buffet Lunch Networking opportunity to sit with your peers, meet new friends, students, and faculty to discuss common issues and concerns regarding general areas of supply chain management. Session 5: Interactive Peer Workshops Workshop A: Using Online Survey Technology to Improve Supply Chain Relationships This session explores how to develop and administer online supplier satisfaction surveys by industrial buyers to better understand supplier needs and wants. The purpose of these surveys is to identify specific opportunity areas that allow buyers to improve their relationship with suppliers, which research and experience shows leads to preferential treatment from suppliers. All attendees will receive a copy of the Supplier Satisfaction Survey, a comprehensive survey developed at Lehigh University used to measure supplier satisfaction with specific customers (i.e., buyers). Robert J. Trent, Ph.D., Professor of Management

Session 5 Cont. Workshop B: Working in Groups and Teams: How to Survive and Thrive! Do you know what it takes to make a team work well? In businesses today, individuals increasingly serve on more than one team, especially in a multi-project environment. Team members are also assuming more adaptive and flexible roles in managing disparate functions, changing workflow conditions, and engaging multiple stakeholders. Thus, it is critically important to understand how team members manage these multiple team memberships within groups and across organizational units and how such membership changes affect team outcomes. Moreover, team members are tasked with an objective to create, acquire, utilize, and transfer knowledge, continuously and effectively. Therefore, team learning is a key driver of team performance and a critical tool for organizational survival, competitiveness, and profitability. Session attendees will complete an online diagnostic assessment tool to help them assess whether their teams are learning and how to improve team knowledge sharing and idea development. The results will provide a comparison against established industry benchmarks to understand how well their teams are functioning as a learning organization and what factors are hampering team learning. You will leave this session with new insights from the most recent team research and an action plan for maximizing your group and team effectiveness. Ozias A. Moore, Ph.D., Assistant Professor of Management Workshop C: The Emerging Digital Supply Chain Layer Designed from the perspective of a functional leader and practitioner, this interactive session will examine the disintermediation of the supply chain ecosystem from linear and static "nodes" to dynamic and connected "grids". We'll review the changing landscape, key technologies, enablers, incumbent/entrant dynamics, and industry shifts being caused by this digital revolution. Participants will actively discuss internal challenges and opportunities presented by this emerging digital supply chain layer and develop efficient and sustainable solutions. Joshua Ehrig, Professor of Practice, Department of Management

2:00-2:15PM 2:15-3:00PM Session 6: Building Better Connections Across Your Supply Chain We will discuss the emerging co-dependency between customers and suppliers through the supply chain. To make this system work, you need to combine solid process, organizational structure, new tools, culture changes, and better metrics to create alignment. Supply chain design and all of its aspects must be more dynamic, finding problems and changes while they are still small and making changes quickly. This requires new efforts in shared problem solving and alignment that goes beyond contracts. This talk intends to expand your thinking beyond the often one-dimensional approach to improving supply chains. Jamie Flinchbaugh, Founder, JFlinch, Old Dutch Group 3:00-3:15PM 3:15-4:00PM Session 7: Panel Session Leveraging Technology in Asset and Non-Asset Based Transportation This unique panel session provides insight into the opportunities technology presents to integrate asset and non-asset based transportation operations. Through the perspective of leading supply chain solutions provider, NFI, and shipper, Crayola, attendees will engage in a dynamic conversation covering the evolution of technology, its impact on logistics, and the capabilities to create visibility and synergy across the supply chain. Panelists Matthew Battista, Vice President, IT Client Services, NFI Jeff Kanterman, Vice President, Transportation Management, NFI Gary Wapinski, Vice President Global Logistics and Enterprise Improvement, Crayola, LLC Moderator: Zach Zacharia, Ph.D., Associate Professor; Director, CSCR 4:00-4:15PM 4:15-5:30PM Closing Comments and Wrap-Up Zach Zacharia, Ph.D., Associate Professor; Director, CSCR Closing Reception Business Casual attire is recommended for both days. The Cost of attendance is $345. Reception attendance only (April 6) is $75.