Introduction to the Wonderful World of HR Which path is right for you? Sandra Fichter January 21, 2015 1
Introduction/Overview HR Disciplines HR Career Paths From HR Assistants to Industrial Psychologists HR Majors and Compensation Outlook Where the Jobs Are 2
Human Resource Disciplines Benefits Business Leadership & Strategy Compensation Consulting Diversity Employee Relations Global HR Ethics & Corporate Responsibility Labor Relations Employee & Organizational Development 3 Safety & Security Staffing Management HR Technology
HR Career Paths Advanced Degree (4+ Years) (MBA, MS, PhD.) Actuaries Vice President Professor Adjunct Professors Industrial-Organizational Psychologists Bachelor s Degree (4 Years) and Certifications AND Human Resources Managers Compensation and Benefits Managers Training and Development Managers 1-3 Years + Certificates or Bachelor s Degree with Limited Exp. Human Resources Specialists Compensation, Benefits, and Job Analysis Specialists Labor Relations Specialists Training and Development Specialists High School Diploma or GED Human Resources Assistant Human Resource Coordinator Training Coordinator Recruiting Coordinator 4
Human Resources Assistants Human Resources Assistants Also called: Human Resources Assistant (HR Assistant), Human Resources Specialist (HR Specialist), Personnel Assistant, Administrative Assistant In the Marine Corps: Administrative Specialist; Manpower Information Systems (MIS) Analyst; Navy Counselor (Recruiter); Personnel Specialist What they do: Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons. On the job, you would: Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence. Explain company personnel policies, benefits, and procedures to employees or job applicants. Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations. 5
Human Resources Assistant KNOWLEDGE Business human resources (HR) customer service Arts and Humanities English language Engineering and Technology computers and electronics Safety and Government law and government SKILLS Basic Skills reading work related information listening to others, not interrupting, and asking good questions Problem Solving noticing a problem and figuring out the best way to solve it ABILITIES Verbal listen and understand what people say communicate by speaking Ideas and Logic use rules to solve problems make general rules or come up with answers from lots of detailed information PERSONALITY People interested in this work like activities that include data, detail,and regular routines. They do well at jobs that need: Integrity Attention to Detail Dependability Cooperation Initiative Stress Tolerance TECHNOLOGY You might use software like this on the job: Human resources software PeopleSoft Enterprise Human Resources Ultimate Software UltiPro Workplace Word processing software Corel WordPerfect software Microsoft Word Spreadsheet software Microsoft Excel 6
Human Resources Assistants EDUCATION associate's degree or high school diploma/ged usually needed JOB OUTLOOK New job opportunities are less likely in the future. $37,680 per year, on average EXPLOR Eligibility In Programs Executive S Administrati Legal Secre Paralegals & Tax Examin Revenue Ag 7
8 Human Resources Specialist
Human Resources Specialist KNOWLEDGE Business human resources (HR) administrative services Arts and Humanities English language Engineering and Technology computers and electronics SKILLS Basic Skills listening to others, not interrupting, and asking good questions Social talking to others changing what is done based on other people's actions Problem Solving understanding people's reactions noticing a problem and figuring out the best way to solve it ABILITIES Verbal say Ideas and Logic communicate by speaking listen and understand what people use rules to solve problems notice when problems happen 9
Human Resources Specialist PERSONALITY People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need: Attention to Detail Integrity Cooperation Concern for Others Dependability Independence TECHNOLOGY You might use software like this on the job: Human resources software Ad Cast VCT StaffSuite Data base user interface and query software Database software LinkedIn Electronic mail software Email software Microsoft Outlook 10
Human Resources Specialist EDUCATION JOB OUTLOOK bachelor's degree or some college usually needed New job opportunities are very likely in the future. $56,630 per year, on average 11
Training & Development Specialist Training & Development Specialists Also called: Corporate Trainer, Job Training Specialist, Senior Instructor, Supervisory Training Specialist In the Navy: Advanced Command and Staff School Instructor; Aviation Maintenance Administration; Aviation Structural Mechanic, Safety Equipment; Explosive Ordnance Disposal; Instructor Training Officer; Master-At-Arms; Naval Aircrewman Helicopter; Naval Aircrewman Tactical Helicopter; Professional Development Instructor; Religious Program Specialist What they do: Design and conduct training and development programs to improve individual and organizational performance. May analyze training needs. On the job, you would: Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives. Design, plan, organize, or direct orientation and training programs for employees or customers. Offer specific training programs to help workers maintain or improve job skills. 12
Training & Development Specialist KNOWLEDGE Education and Training teaching and course design Arts and Humanities English language Business customer service management Communications multimedia SKILLS Basic Skills using the best training or teaching strategies for learning new things listening to others, not interrupting, and asking good questions Social teaching people how to do something understanding people's reactions People and Technology Systems thinking about the pros and cons of different options and picking the best one figuring out how a system should work and how changes in the future will affect it ABILITIES Verbal communicate by speaking listen and understand what people say Ideas and Logic make general rules or come up with answers from lots of detailed information use rules to solve problems Attention do two or more things at the same time pay attention to something without being distracted Memory remember words, numbers, pictures, or steps 13
Training & Development Specialist PERSONALITY People interested in this work like activities that include helping people, teaching, and talking. They do well at jobs that need: Cooperation Dependability Initiative Adaptability/Flexibility Integrity Attention to Detail TECHNOLOGY You might use software like this on the job: Computer based training software Adobe Systems Adobe Captivate Articulate Rapid E-Learning Studio Electronic mail software IBM Lotus Notes Microsoft Outlook Graphics or photo imaging software Adobe Systems Adobe Illustrator Adobe Systems Adobe Photoshop software 14
Training & Development Specialist EDUCATION JOB OUTLOOK bachelor's degree or master's degree usually needed New job opportunities are likely in the future. $56,850 per year, on average 15
Human Resources Manager Human Resources Managers Also called: Human Resources Manager (HR Manager), Director of Human Resources, Human Resources Director (HR Director), Employee Benefits Manager In the Marine Corps: Command Master Chief; Command Sergeant Major Nominative; Manpower Officer; Navy Counselor (Recruiter); Recruiter; Recruiting Officer-Multiple Tour Expert; Recruiting Officer-Officer Procurement Expert; Recruiting Officer- Operational Expert; Recruiting and Retention NCO (Army National Guard of the United States); Sergeant Major of The Marine Corps In the Navy: CNO - Directed Command Master Chief; Command Master Chief; Equal Opportunity Program Officer; Fleet Master Chief Petty Officer; Induction and Enlistment Officer; Mobilization and Selection Officer; Operational Support Officer Assistant; Personnel Performance Officer (General); Personnel Plans and Policy Director; Selective Service System Reserved Force Officer (RFO) What they do: Plan, direct, or coordinate human resources activities and staff of an organization. On the job, you would: Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. 16
Human Resources Manager KNOWLEDGE Business human resources (HR) management Arts and Humanities English language Safety and Government law and government Math and Science psychology SKILLS Basic Skills listening to others, not interrupting, and asking good questions talking to others People and Technology Systems thinking about the pros and cons of different options and picking the best one figuring out how a system should work and how changes in the future will affect it Social understanding people's reactions changing what is done based on other people's actions ABILITIES Verbal listen and understand what people say read and understand what is written Ideas and Logic use rules to solve problems make general rules or come up with answers from lots of detailed information Attention pay attention to something without being distracted 17
Human Resources Manager PERSONALITY People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need: o o o o o o Integrity Stress Tolerance Leadership Dependability Initiative Self Control TECHNOLOGY You might use software like this on the job: Human resources software Human resource information system HRIS software UniFocus Watson Human Resources Manager Time accounting software ADP Pay expert Kronos Workforce Timekeeper Enterprise resource planning ERP software Deltek Vision Oracle PeopleSoft 18
Human Resources Manager EDUCATION bachelor's degree or master's degree usually needed JOB OUTLOOK New job opportunities are likely in the future. $100,800 per year, on average 19
Industrial & Organizational Psychologist Industrial-Organizational Psychologists Also called: Consultant, Industrial Psychologist, Industrial/Organizational Psychologist (I/O Psychologist), Organizational Psychologist In the Navy: Navy Counselor (Counselor); Navy Counselor (Recruiter); Personnel Research Officer What they do: Apply principles of psychology to human resources, administration, management, sales, and marketing problems. Activities may include policy planning; employee testing and selection, training and development; and organizational development and analysis. May work with management to organize the work setting to improve worker productivity. On the job, you would: Formulate and implement training programs, applying principles of learning and individual differences. Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, and motivation to assess organizational functioning. Conduct presentations on research findings for clients and at research meetings. 20
21 Industrial & Organizational Psychologist
Industrial & Organizational Psychologist EDUCATION JOB OUTLOOK doctoral degree or master's degree usually needed New job opportunities are very likely in the future. $80,330 Per year, on average 22
Compensation & Benefits Also called: Benefits Manager, Compensation Manager, Human Resources Director, Compensation and Benefits Manager In the Navy: Navy Counselor (Counselor); RL - Human Resources What they do: Plan, direct, or coordinate compensation and benefits activities of an organization. On the job, you would: Design, evaluate and modify benefits policies to ensure that programs are current, competitive and in compliance with legal requirements. Analyze compensation policies, government regulations, and prevailing wage rates to develop competitive compensation plan. Fulfill all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA). 23
Compensation & Benefits Manager KNOWLEDGE Business human resources (HR) management Arts and Humanities English language Math and Science arithmetic, algebra, geometry, calculus, or statistics Safety and Government law and government SKILLS Basic Skills listening to others, not interrupting, and asking good questions reading work related information People and Technology Systems thinking about the pros and cons of different options and picking the best one figuring out how a system should work and how changes in the future will affect it Problem Solving noticing a problem and figuring out the best way to solve it ABILITIES Verbal communicate by speaking communicate by writing Math add, subtract, multiply, or divide choose the right type of math to solve a problem Ideas and Logic notice when problems happen use rules to solve problems 24
Compensation & Benefits PERSONALITY People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need: Integrity Attention to Detail Analytical Thinking Cooperation Dependability Initiative TECHNOLOGY You might use software like this on the job: Human resources software Blue Chip Computer Consultants HumaNET hsenid Business Solutions HRM Enterprise Project management software Experience in Software Webplanner Microsoft Project Enterprise resource planning ERP software Microsoft Great Plains software Oracle JD Edwards EnterpriseOne 25
Compensation & Benefits EDUCATION JOB OUTLOOK bachelor's degree or certificate after college usually needed New job opportunities are less likely in the future. $101,490 per year, on average 26
Human Resource Majors COMPENSATION & BENEFITS MANAGER Median Salary: $94,978 30-Year Earnings: $5,601,799 ROI of Degree Earner Attending Public College: 149% ROI of Degree Earner Attending Private College: 45% RECRUITING MANAGER Median Salary: $88,916 30-Year Earnings: $5,244,262 ROI of Degree Earner Attending Public College: 139% ROI of Degree Earner Attending Private College: 42% HUMAN RESOURCES MANAGER Median Salary: $87,184 30-Year Earnings: $5,142,109 ROI of Degree Earner Attending Public College: 137% ROI of Degree Earner Attending Private College: 41% Source: Dawn Dugan http://www.salary.com/8-college-degrees-that-will-earn-your-money-back/slide/5/ 27
28 Where the Jobs Are
29 What s Next
30 Questions