Week 3: Fraud, Procure to Pay Process Controls

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Edward Beaver Edward.Beaver@temple.edu ff MIS 5121: Business Processes, ERP Systems & Controls Week 3: Fraud, Procure to Pay Process Controls

Video: Record the Class

Discussion v Something really new, different you learned in this course in last week v Questions you have about this week s content (readings, videos, links, )? v Question still in your mind, something not adequately answered in prior readings or classes? 3

Definition Risk Probability or threat of damage, injury, liability, loss, or any other negative occurrence that is caused by external or internal vulnerabilities, and that may be avoided through preemptive actions (controls?) Business Dictionary Anything that could go wrong Class Definition 4

Fraud Definition deception (misrepresentation or omission) deliberately practiced in order to secure unfair or unlawful gain 5

Environment Favorable to Fraud Framework for spotting high- risk situations Perceived opportunity (I can do it / conceal it and not get caught) Ø Poor internal controls Ø Lack of oversight Incentive or Pressure (Financial or emotional force pushing to commit fraud) Ø Meet expectations Ø Avoid criticism Ø Cover a mistake Ø Personal failures, needs Rationalization (Personal justification for dishonest actions) Ø Low compensation Ø Company is profitable Fraud Rationalization Fraud Triangle

Business Process Controls Procure to Pay 7

Procurement Process

Procurement at GBI C u s t o m e r s Customer Service Goods Receipt Warehouse Distribution Billing Accounts Receivable Marketing / Sales Supply Chain Reqmts Conversion Finance / HR Payment Purchase Order Procurement Vendor / Sourcing Invoice Verify Accounts Payable S u p p l i e r s

The Many Flavors of Procurement What Does Global Bike, Inc. Procure?

The Many Flavors of Procurement Materials / Raw Materials Labor Services Other Services Leases / Rentals Supplies (Office, Maintenance, Production, ) Logistics Information Technology No PO Inter- company vs. 3 rd Party Acquisitions

Procure to Pay: Common Risks Vendor / Purchase Order Creation of fictitious vendors, purchase orders and service/good receipt Purchases not correctly Authorized Delivery address modification Inadequate price negotiation Price increase in purchase orders (to establish a kickback program) Records lost / destroyed Goods / Service Receipt Import / export control violations Quality of goods / services received Inventory manipulation Records lost / destroyed Over / under charged workload / hours / costs

Procure to Pay: Common Risks Invoice Processing / Payment Modification of vendors payment information Manipulation of client names and addresses on vouchers / refund Price increase in purchase orders (to establish a kickback program) Over / under charged workload / hours / costs Wrong payments / duplicate payments Approval of fictitious travel expenses Records lost / destroyed

Controls: 3- way Match SAP: Example of Configurable Control

Controls: GR/IR Reconciliation Account GR / IR: Goods Receipt / Invoice Receipt Standard accounting method for P2P In/Process type of account For given transaction (PO) once complete the account value should be zero Easy focus on incomplete, erroneous transactions

Procure to Pay: Common Controls Segregation of Duties Purchasing policies (Written, taught, monitored) Contract / PO approvals PO revisions monitored / controlled Vendor / source / price Decisions Monitored Supplier / Procurement independence Avoid Advance payments Invoices sent to A/P Monitor GR / IR Account Return Procedures (written, taught, monitored) No PO payments avoided / controlled 3- way Match used where possible

Reference Checklist: Standards of Internal Control for Purchasing and Ordering (Institute of Finance & Management) Checklist: Standards of Internal Control for Supplier Selection (Institute of Finance & Management)

Purchase- to- Pay Exercise Primary Learning objectives Experience the steps in a typical purchasing transaction See how an ERP system handles typical purchasing transactions Work through the procedures involved in a test of transactions Investigate related application controls in an ERP system Secondary learning objectives: See the integration between materials management (MM) and financial accounting (FI) modules of SAP View some basic FI module settings than enable proper system functions

Exercise 1: Purchase to Pay Agenda Last Class (September 12): Logging On; Steps 1-6 This Class (September 19): Steps 7-14 Due Thursday September 22 11:59 PM: Assignment Submission

Exercise 1: Purchase to Pay Task 7 Create a Purchase Order to Buy the Trading Good Menu: Logistics Materials Management Purchasing Purchase Order Create Vendor/Supplying Plant Known Transaction: ME21N Task 8 - Check Status of Various Accounts Check Inventory: MM Inventory Quantity Transaction: MMBE (Stock Overview) Check GL Inventory, GL Cash, GL A/P, GR/IR (Goods Received / Invoice Received): Transaction: S_ALR_87012291 (Line Item Journal) Recommend: Use /MIS5121 Layout Variant Check A/P Vendor sub- ledger: Transaction: FBL1N (Vendor line item display)

Exercise 1: Purchase to Pay Task 9 Receive the Product from the Vendor Menu: Logistics Materials Management Inventory Management Goods Movement Goods Receipt For Purchase Order PO Number Known Transaction: MIGO Task 10 - Check Status of Various Accounts See details of Task 8 Task 11 Receive the Invoice from the Vendor Menu: Logistics Materials Management Purchasing Purchase Order Follow- on Functions Logistics Invoice Verification Transaction: MIRO

Exercise 1: Purchase to Pay Task 12 - Check Status of Various Accounts See details of Task 8 Task 13 Make the Payment to the Vendor Menu: Accounting Financial Accounting Accounts Payable Document Entry Outgoing Payment Post Transaction: F- 53 Task 14 - Check Status of Various Accounts See details of Task 8 Task 15 Write down the system- generated journal entries Non- SAP task

Extra Slides

Most Common Fraud Techniques Understatement of expenses/liabilities (31%) Other techniques such as acquisitions, JVs, netting of amounts (20%) Disguised through use of related parties (18%) Misappropriated assets (14%) Source: Fraudulent Financial Reporting 1998 2007 and Analysis of US Public Companies by COSO 24

Asset Misappropriation Fraud Schemes Category Description Examples % cases Billing Non- Cash Revenue Reimburse Skimming Check tampering Cash on Hand Cash Larceny Payroll Cash Register Causes employer to issue payment by submitting invoices for fictitious goods or services, inflated invoices or invoices for personal purchases Employee steals or misuses non- cash assets of the organization Employee makes a claim for reimbursement of fictitious or inflated business expenses Cash is stolen from an organization before it is recorded on the organization's books and records Person steals his employer's funds by intercepting, forging, or altering a check drawn on one of the organization's bank accounts Perpetrator misappropriates cash kept on hand at the victim organization's premises Cash is stolen from an organization after it is recorded on the organization's books / records. Employee causes his employer to issue a payment by making false claims for compensation Person makes false entries on a cash register to conceal fraudulent removal of cash Employee creates a shell company and bills employer 26.0 % for services not actually rendered Employee steals or misuses non- cash assets of the Organization steals or misuses confidential customer financial information 16.3 % Employee files fraudulent expense report, claiming 15.1 % personal travel, etc. Employee accepts payment a customer, but does not 14.5 % record the sale, and instead pockets the money Employee steals blank company checks and makes 13.4 % them out to himself or an accomplice Employee steals cash from a company vault 12.6 % Employee steals cash and checks from daily receipts 9.8 % before they can be deposited in the bank Employee claims overtime for hours not worked or 8.5 % adds ghost employees to the payroll Employee voids a sale on the cash register and steals 3.0 % the cash Source: Association of Certified Fraud Examiners 2010 Report to the Nations on Occupational Fraud and Abuse Global Fraud Study 25

Exercise 1: Purchase to Pay Task 6 - Check Status of Various Accounts Check Inventory: MM Inventory Quantity Transaction: MMBE (Stock Overview) Check GL Inventory, GL Cash, GL A/P, GR/IR (Goods Received / Invoice Received): Transaction: S_ALR_87012291 (Line Item Journal) Recommend: Use /MIS5121 Layout Variant Check A/P Vendor sub- ledger: Transaction: FBL1N (Vendor line item display)