Chapter 1 Nature and Significance of Management *1 MARK QUESTIONS * 'In an organization employees are happy and satisfied, there in no choice and the effect of management is noticeable.' Which characteristic of management is highlighted by this statement? Management is a group activity." Why? Enumerate any two functions of middle level management. Why is it said that management is a goal-oriented process? "Management helps in development of society." How? List any two personal objectives of management. List any two social objectives of management. List any two organizational objectives of management. List any two social objectives of Management. List any two functions of Middle Level Management. Explain in one sentence how management helps in achieving group goals. Identify the nature of management when it is practiced as personal application of existing knowledge to achieve desired results. Name the level of management at which the managers are responsible for implementing and controlling the plans and strategies of the organization. "One of the organizational objectives of management is 'Growth' of a business: How can growth of a business be measured? Give any two examples. *3 MARKS QUESTIONS * Enumerate any three functions of middle level management. Enumerate any three functions of top level management. Explain Management as an Art. Explain Management as a Science. "Management is skilful and personal application of existing knowledge to achieve desired results." Explain. Management is the systematized body of knowledge that explains certain general truths." Explain. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 1
What is meant by "Management as a Science"? Explain with the help of any three features. * 4 MARKS QUESTIONS * Explain in brief the objectives of management. What are the three levels of management? State any three functions of the middle level management. "Management seeks to achieve certain objectives which must be derived from the basic purpose of the business." In the light of the above statement explain organizational and social objectives of management. "Lack of proper management results in wastage of time, money and efforts." In the light of this statement explain any four points of importance of management. "Management is the process of working with and through others to effectively achieve organizational objectives by efficiently using limited resources in the changing environment." In the light of the above statement, explain any four features of management. 'It is important for management to achieve its goals effectively and efficiently.' Explain. State any four points which highlight the importance of management. State any four characteristics of profession. * 5 MARKS QUESTIONS * Explain any five features of Management. Explain any five reasons why management is essential in any organization. "Coordination is not a separate function of management. It is the essence of management." Give reasons in support of your answer.. "Art is concerned with personal application of knowledge." In the light of this statement compare all the features of art with management and prove that it is an art. "Management is a profession like medical or legal profession." Do you agree with this statement? Give any five reasons in support of your answer. "Management is regarded as an Art by some, as a Science or as an inexact Science by others. The truth seems to be somewhere in between." In the light of this statement, explain the true nature of Management. Explain how management 'increases efficiency' and 'helps in the development of society'. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 2
State any five characteristics of management. State any five points which highlight the importance of management. [Chapter 2 ] Functions of Management * 1 MARK QUESTIONS * 'Identifying and dividing the work' is the first step in the process of one of functions of management. Identify the function. Name the function which reviews the operations in a business unit. Chapter 3 Co-ordination * 3 MARKS QUESTIONS * Explain any three points of importance of co-ordination. * 4 MARKS QUESTIONS * Co-ordination is a continues process and the essence of management in an organization. Explain. Justify how co-ordination is (a) a continuous process. (b) a deliberate function State any four characteristics of co-ordination. * 5 MARKS QUESTIONS * "Coordination is not a separate function of management, it is the essence of management." Explain with the help of a suitable example. "Coordination is needed at all levels of management and it is the function of all managers." Explain. Coordination is the orderly arrangement of group efforts to provide unity of action in the pursuit of a common purpose." In the light of this statement, explain the nature of coordination. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 3
Chapter 4 "Co-ordination is synchronization of group efforts to achieve organizational objectives." In the light of this statement, highlight any five features of coordination. Explain any five features of 'co-ordination'. What is meant by co-ordination? Explain how does co-ordination 'integrate group efforts' and 'ensure unity of action'. State any five features of 'Co-ordination'. Principles of Management *1 MARK QUESTIONS * How have the management principles been derived? What is meant by 'Principles of Management'? "The principles of management are different from those of pure sciences." State any one difference. What is meant by 'universal applicability' of management principles? Why are the principles of management called universally applicable? Why did Fayol introduce the concept of 'Gang Plank' in the principle of 'Scalar- Chain'? Why is it said that management is all pervasive? Give any one reason why principles of management are not rigid prescriptions. Give any one reason why principles of management are called contingent. Give any one reason why principles of management do not provide a readymade solution to all managerial problems. Which principle of management implies that there should be 'ONE HEAD AND ONE PLAN' for a group of activities having the same objective? State any one reason why 'Principles of Management' are important. What is meant by the statement, 'Principles of Management are contingent"? State why 'Principles of Management' are called contingent. Distinguish between the principles of 'Unity of Command' and 'Unity of Direction' on the basis of implications. What is meant by 'Principles of Management'? Why do principles of management try to establish the relationship between cause and effect? State. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 4
Shreya, a manager feels that the employees should get enough time to adapt to a new environment to show results. By doing so she is following a principle of management. Name the principle. * 2 MARKS QUESTIONS * What is meant by the principle of management? What is meant by principle of Unity of Direction? Mohan, a manager, does not distribute the work amongst his subordinates, either according to capability or: proportionately. Which principle of management is being overlooked and why? * 3 MARKS QUESTIONS * Name and explain the principle of management in which workers should be encouraged to develop and carry out their plans for improvements in the organization. Name and explain the principle of management which requires judicious application of penalties by the management. Explain how principles of management : (i) help in optimum utilization of resources and effective administration, and (ii) (ii) help the managers in meeting changing environment requirements. Explain how principles of management : (i) help the managers in taking scientific decisions, and (ii) provide the managers with useful insights into real world situation. * 5 MARKS QUESTIONS * The understanding of principles of management is necessary for managers. Do you agree with the statement? Give five reasons in support of your answer. Explain the following principles in management : (a) Discipline (b) Harmony, not discord. Explain any two principles of management given by Fayol with example : (i) Unity of direction (ii) Equity (iii) Esprit de corps (iv) Initiative. Explain any two reasons why proper understanding of management principles is necessary. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 5
[Chapter 5 ] Explain how principles of management help in (a) meeting changing environment requirements and (b) making scientific decisions. Explain by giving any five reasons why Principles of Management are needed. Explain Fayol s principles of 'equity' and 'order' with examples. Explain the following principles of Fayol with the help of one example for each: (a) Scalar chain (b) Stability of tenure of personnel Scientific Management * 1MARK QUESTIONS * What is the main objective of 'Method-study'? What is the main objective of 'Motion Study'? What is the main objectives of 'Time-Study'? Why may Taylor's techniques of scientific management not be applicable to all types of organizations? Which technique of Taylor is the extension of the principle of 'division of work' and 'specialization'? Why did Taylor develop the technique of differential piece-wage system? What did Taylor want to communicate through 'Mental Revolution'? Which technique of Taylor separates planning and execution function? Which technique of Taylor acts as the strongest motivator for a worker to reach standard performance? Why did Taylor develop the technique of 'Method-study'? State the objective of 'Motion Study'. State the objective of 'Time Study'. State the objective of 'Fatigue Study'. Which technique of Taylor differentiates between an efficient worker and an inefficient worker? Give the meaning of 'Mental Revolution' as suggested by F.W. Taylor. Name the principle of scientific management which suggests the introduction of scientific investigation and analysis. * 2 MARKS QUESTIONS * Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 6
Name and explain the technique of scientific management which helps in eliminating unnecessary diversity of products and thus results in saving cost. Name and explain the technique of scientific management which helps in establishing interchange ability of manufactured parts and products. * 4 MARKS QUESTIONS * Explain that technique of scientific management which is the strongest motivator for a worker to reach standard performance. Explain 'Harmony not Discord' as a principle and 'Fatigue Study' as a technique of scientific management. Explain 'Science-not Rule of Thumb' as a principle and Time-study as a technique of scientific management. * 5 MARKS QUESTIONS * Explain any five principles of Scientific Management. State any five techniques of Scientific Management. Also give a brief explanation of each technique. Briefly explain the techniques of Taylor's Scientific Management. Explain the concepts of "Functional Foremanship" and "Mental Revolution" as enumerated by Taylor in Scientific Management. Explain any two of the following : (i) Time study (ii) Motion study (iii) Fatigue study (iv) Method study. Explain the principles of scientific management. Explain any five techniques of scientific management. Explain any two techniques of Taylor's Scientific Management. Explain the technique of 'Simplification and Standardization of work' given by Taylor. Explain the techniques of 'Method Study' and 'Motion Study' given by Taylor. Explain with the help of an example 'Differential Piece Wage System' given by Taylor. [Chapter 6] Business Environment Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 7
* I MARK QUESTIONS * Define Privatization as a process of Economic reforms in one sentence. "The understanding of Business Environment enables the firm to identify opportunities." What is meant by 'opportunities' here? Business Environment includes both 'specific and general forces'. List any four general forces. Define 'Liberalization' as a process of economic reforms. What is meant by `Globalization'? What is meant by business environment? State how business environment is dynamic in nature. Why is it said that 'Business Environment' is complex? * 2 MARKS QUESTIONS * Give one example of the impact on business organizations of changes in social environments. What role does legal environment play in the business? What role does technological environment play in the business? What role does specific environment play in the business? * 3 MARKS QUESTIONS * Banking sector reforms have led to easier credit terms and better services. This is an example of a key component of the 'Business Environment'. Name this component and explain it in brief. Explain 'Increasing competition' and 'More demanding customers' as impact of Government policy changes on Business and Industry. Explain any two impacts of Government Policy changes on 'Business' and 'Industry'. * 4 MARKS QUESTIONS * Explain 'Customer-Focus' and 'Technology' as managerial responses to changes in Business Environment. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 8
"Management of every enterprise can be benefited from being aware of different dimensions of Business Environment." Explain any four such dimensions. Explain by giving any four points why in the present day competitive market it is essential for business to remain alert and aware of its environment. "The Indian Corporate Sector has come face-to-face with several challenges due to Government policy changes." Explain any four such challenges. Describe any four points of importance of Business Environment. State any four impacts of Government Policy changes on Business and Industry. Explain any four impacts of Government policy changes on business and industry. The government encouraged foreign companies to invest in some sectors of retailing. The argument is (a) Customers can purchase the products of these companies as their incomes are rising. It will increase innovations which will provide new ways of producing goods. This will ultimately improve the quality of life. Identify and explain the 'Business Environment' under four different dimensions quoting the lines from the above description. * 5 MARKS QUESTIONS * Explain any five economic changes initiated by the Govt. of India since 1991. Explain in brief any five impacts of changes in Govt. Policy on business and industry. What is meant by Privatization? In what ways have the Indian business houses/managements responded to this change? Explain by giving any five reasons why understanding of Business Environment is important for managers. Explain any five impacts of Government Policy changes on Business and Industry in India. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 9
State any five points which clarify how understanding of Business Environment helps the managers. State any five impacts of Government policy changes on Business and Industry. Describe any five features of 'Business Environment'. Identify the different dimensions of Business Environment by quoting the lines from the above particulars. * I MARK QUESTIONS * Chapter 7 Planning Which type of plan has the least flexibility and why? In spite of many advantages state how planning can be detrimental. What is meant by `selecting an alternative' as a step in the planning process? What is meant by `Policy' as a type of Plan? "Planning is doing the work for achievement of goals." Do you agree? Give reason in support of your answer. List any two limitations of planning. Mention any two features of planning. `Planning always leads to success'. Do you agree? Give reason in support of your answer. Give any one reason why planning is needed. Why is it said that planning is a pre-requisite for controlling? State how planning leads to rigidity. Name the `type of plan' which specifies the steps to carry out different activities in a chronological order. Name the type of plan which provides the broad contours of an organization s business. `Planning always leads to success.' Do you agree? Give reason in support of your answer. State why planning is called a pervasive function of management. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 10
Name the type of plan which defines the parameters in which a manager may function. "To see whether plans are being implemented and activities are being performed according to schedule', is a step of planning process. Identify the step. * 3 MARKS QUESTIONS * Explain how planning reduces the risk of uncertainty. Explain how planning facilitates decision making. Explain how `planning is a continuous process'. Why is budgeting important in Controlling and Planning? Define planning. List any two limitations of planning. Differentiate between 'Objective' and `Strategy' as types of plans. Differentiate between `Policy' and `Rule' as types of plans. Explain `Policy' as a type of plan. Explain how (a) planning reduces overlapping and wasteful activities, and (b) planning reduces creativity. Explain 'Objectives' as a type of plan. Explain how (a) planning facilitates decision-making; and (b) planning may not work in a dynamic environment. Explain `Strategy' as a type of plan. Explain how (a) planning provides direction for action; and (b) planning is a mental exercise. (SET-3) * 4 MARKS QUESTIONS * Explain 'Procedure' and `Programmed' as types of plans, with a suitable ex-ample. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 11
Explain `Objective' and `Policy' as types of plans, with a suitable example. Explain `Method' and `Rule' as types of plans, with an example. Explain `Objectives' and `Strategy' as types of plan. Explain `Policy' and `Procedure' as types of plan. Explain `Method' and `Rule' as types of plan. "Planning is an important function of Management." State any four reasons. State any four limitations of planning. Describe any two points of importance of planning. Explain `Policy' and `Procedure' as types of Plans. * 5 MARKS QUESTIONS * Explain the steps involved in the process of planning. Mention any two types of plans. Explain each with the help of an example. What are the different limitations of planning? Explain. Explain any five points of importance of planning for a large business enterprise. Explain any five features of planning. Explain any five limitations of Planning. A company is manufacturing garments. The manager wants to increase the profits by purchasing new high speed machines, or increasing the sale price, "Planning provides directions" and "reduces the risks of uncertainty". Explain how. State any five limitations of Planning. Explain any five features of planning. Explain any five points of importance of Planning. Explain any five features of planning. Explain any five limitations of planning. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 12
Explain any five points which highlight the importance of Planning. Explain any five features of 'Planning'. Explain any five limitations of 'Planning'. Explain any five points of importance of 'Planning'. * 6 MARKS QUESTIONS * Explain the process of Planning. 'Planning is an important function of management.' Explain by giving any six points. Explain in brief any six features of planning. Explain in brief any six limitations of planning. Explain in brief the meaning of policy and procedure as types of plans and distinguish.- between them on any four bases. Explain briefly the first six steps in the process of planning. Does planning have limitations? Explain any five such limitations. Explain why planning is necessary for effective management. Chapter 8 * I MARK QUESTIONS * Name the process of working with and through others to effectively achieve organizational objectives by efficiently using its limited resources in the changing environment. Why is it easy to fix responsibility in formal organization? Define 'organizing' as a function of management. State any one feature of informal organization. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 13
* 3 MARKS QUESTIONS * What is meant by 'informal organization'? List any two limitations of informal organization. What is meant by 'formal organization' List any two limitations of 'formal organization'. State any three advantages of formal organization. Explain when and why the need is felt for having a framework within which managerial and operating tasks are performed to accomplish desired goals. Name this frame-work also. * 4 MARKS QUESTIONS * Distinguish between formal and informal organization (any four points). : (i) Purchase of raw materials (ii) Purchase of machinery (iii) Production of toys (iv) Arrangement of finance (v) Sale of toys (vi) Identifying the areas where they can sell their toys (vii) Selection of employees In order to facilitate the work they thought that four managers should be appointed to look after (1) Production (2) Finance (3) Marketing (4) Personnel. (a) Identify the function of management involved in the above mentioned Para. (b) Quote the lines from the above Para which help you in identifying this function. (c) State the steps followed in the process of this function of management. State any two advantages and any two limitations of informal organization. Explain (i) Benefits of specialization and (ii) Development of personnel as importance of organizing. Explain (i) Adaptation to change and (ii) Effective administration as importance of organizing. Explain (i) Expansion and growth and (ii) Optimum utilization of resources as importance of organizing. "Organization is the harmonious adjustment of specialized pails for the accomplishment of some common purpose or purposes." In the light of this statement explain any four points of importance of organizing. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 14
"Organizing is the process of defining and grouping the activities of the enterprise and establishing the authority relationship among them." In the light of this statement explain the steps in the process of organizing. Explain any two advantages and any two disadvantages of informal organization. State any four points of importance of organizing function of management. Explain briefly the steps in the process of organizing. State any four features of 'Informal Organization'. * 6 MARKS QUESTIONS * Distinguish between formal and informal organization on the basis of formation, purpose, structure, communication, leadership and stability. What is organizing? State its importance. What is meant by 'Formal Organization'? Explain any five features of Formal Organization. "Organizing plays an important role in any business enterprise." Explain by giving any four reasons. What is meant by 'Informal organization'? State any three advantages any two disadvantages of this form of organization. Give the meaning of 'organizing' as a function of management. Explain the steps in the process of organizing. What is meant by 'Formal Organization'? State any three advantages and any two limitations of 'Formal Organization'. Give the meaning of 'Informal Organization' and state any five features of it. What is meant by organizing? Explain in brief the steps in the process of organizing. chapter 9 Organization Structure 1 MARK QUESTIONS * Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 15
Identify the type of suitable organization structure for a large scale organization having diversified activities requiring high degree of specialization in operations. * 3 MARKS QUESTIONS * In a fashion-designing unit, following are the main functions : (a) Manufacturing (b) Finance (c) Marketing (d) Personnel management How would you structure the organization and why? Give any two reasons. * 6 MARKS QUESTIONS * What is meant by functional structure of an organization? Explain any two of its advantages and any two limitations. What is meant by divisional structure of an organization? Explain any two of its advantages and any two limitations. What is meant by Divisional-Structure' of an organization? Explain any two advantages and any two limitations of this structure. What is functional structure of organization? State its any two advantages and two limitations. What is meant by 'Divisional Structure' of an organization? Explain any two advantages and any two limitations of it. Which type of organizational structure will he choose for his factory and why? State any five advantages of this organizational structure. What is meant by 'Divisional Structure' of an organization? For which type of business enterprises is this structure most suitable? State any four advantages of this form of organizational structure. Delegation of Authority and Decentralization * 1 MARK QUESTIONS * Enumerate any two bases of departmentation in an organization. Define 'Responsibility' as an element of 'Delegation'. * 2 MARKS QUESTIONS * What is meant by Decentralization? * 3 MARKS QUESTIONS * Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 16
Explain by giving any three reasons why decentralization is important in an organization. Explain by giving any three reasons why delegation is important in an organization. * 4 MARKS QUESTIONS * What is meant by delegation? Explain the concept of 'Authority' and 'Responsibility'. What is meant by Decentralization? Distinguish between delegation and decentralization. Explain why decentralization is necessary. " 'Authority' and Responsibility' are two important elements in delegation of authority." Explain the two. * 6 MARKS QUESTIONS * Explain the three important elements of delegation of authority. Define the term Decentralization. Outline any four points of its importance for organization. What is meant by Delegation of Authority? Explain any three elements of delegation of authority. What is meant by 'Delegation'? Explain any four points which highlight the importance of delegation in an organization. "Decentralization is, a key element in effective organizing." Explain with the help of any four reasons. "Delegation is a key element in effective organizing." How? State by giving any six reasons. What is meant by 'Delegation of Authority'? Explain any four points of importance of delegation of authority. 'Delegation is the entrustment of responsibility and authority to another and the creation of accountability for performance.' In the light of this statement identify and ex-plain the essential elements of delegation. Give the meaning of essential elements of 'Delegation'. Differentiate between 'Delegation' and 'Decentralization' on any six basis. :Chapter 11 Staffing Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 17
* 1 MARK QUESTIONS * Give any one advantage of internal sources of recruitment. Name the method of training in which the trainee learns under the guidance of a master worker. Give any one limitation of internal sources of recruitment. Name the method of training in which the trainee works directly with a senior manager and the manager takes full responsibility of the trainee. Give any one advantage of external sources of recruitment. Name the method of training in which the trainees learn on the equipments they will be using. How does staffing help to ensurgher performance of employees? What is meant by Recruitment? What is meant by selections? examples Give the meaning of 'Placement' as a step in the process of staffing. Give the meaning of 'compensation' as a step in the process of staffing. Give the meaning of 'Placement' as a step in the process of staffing. What is meant by 'Development' of employees in the process of staffing? Give the meaning of 'Performance appraisal' in the process of staffing. State how staffing ensures 'continuous survival and growth of the enterprise'. Name and state the 'on-the job method of training' that is used to give training to the electricians. State how 'Staffing' improves job satisfaction and morale of employees. * 3 MARKS QUESTIONS * "External sources of recruitment are considered better than internal sources." Give any three reasons in support of this statement. Why is staffing considered an important function of Management in all types of organizations? State any three reasons. "Staffing as a part of Human Resource Management includes many specialized activities." Explain any three such activities. Why is training important for the employees? State any three reasons. Why is training important for the organization? State any three reasons. Define 'Training' and 'Development'. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 18
* 4 MARKS QUESTIONS * What is meant by recruitment and selection of employees in the process of staffing? Distinguish between external and internal sources of recruitment (any four points). State any four reasons why staffing is needed in an organization. State any four limitations of using internal sources of recruitment. 'Human Resource Management includes many specialized activities and duties.' State any four such activities. State the steps involved in the process of staffing. Explain why 'staffing' is considered as most important part of Human Resource Management. "Staffing is the least important function of management in an established organization." Give reasons in support of your answer. "Some learning opportunities are designed and delivered to improve skills and abilities of employees whereas some others are designed to help in the growth of the individual in all respects." Identify and explain the two concepts explained above. State with reasons why external sources of recruitment are better than internal sources. Explain any two external sources of recruitment. Explain (i) Apprenticeship and (ii) Job Rotation as methods of training. * 5 MARKS QUESTIONS * Explain in brief the various steps involved in the process of staffing. "Internal sources of recruitment are better than external sources of recruitment." Explain any five reasons in support of this statement. * 6 MARKS QUESTIONS * Explain personnel consultants, employment exchanges and media advertising as external sources of recruitment. Explain vestibule training, job rotation and internship as methods of training. Explain in brief first six steps in the selection process. Explain briefly any six reasons as to why the training of employee is needed. What is the meaning of Training? Explain any four needs of training. Briefly explain the different methods of training. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 19
Which source of recruitment is needed to bring new blood in the organization? Explain any three advantages and any two limitations of this source. 'Training is beneficial both for the organization as well as for the employees.' Explain any three benefits of training towards the organization and any three towards the employees. Describe the following methods of training : (i) Vestibule Training (ii) Job Rotation (iii) Apprenticeship. What is meant by Internal Source of Recruitment? Why do organizations prefer recruitment through internal sources? Explain. Explain the steps in the process of selection of employees. State the steps in the process of staffing. Describe the following methods of training :(i) Apprenticeship training (iii) Job rotation (iii) Vestibule training Explain 'staffing' as a function of management. Also explain by giving any four reasons why proper staffing is required in an organization. Explain the process of selection of employees. What is meant by 'Staffing'? State any five points of its importance. What is meant by 'Recruitment'? State any five limitations of internal sources of recruitment. Chapter 12 Directing 1 MARK QUESTIONS * State the element of directing which helps in implementing the principle of `scalar-chain'. Give any two elements of directing. Explain in one sentence how direction is an executive function of Management. * 2 MARKS QUESTIONS Explain in brief directing as a function of management. * 4 MARKS QUESTIONS * Explain the meaning and any three characteristics of Directing. "Directing is the heart of the management process." Do you agree? Give any four reasons in support of your answer. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 20
* 6 MARKS QUESTIONS * "Every action in the organization is initiated through directing." Explain any four points of importance of directing in the light of this statement. What is meant by 'Directing' as a function of management? Describe any four points of its importance. Give the meaning of 'Directing'. State any four points of its importance. 'Every action in the organization is initiated through directing only.' In the light of this statement, explain any four points of importance of 'Directing'. B. SUPERVISION * 1 MARK QUESTIONS * What is 'Supervision'? How does a supervisor act as a linking pin between management and the operatives? Define 'Supervision'. Define 'Supervision' as an element of 'Directing'. * 2 MARKS QUESTIONS * Explain the term supervision as an element of directing. What is meant by supervision? * 3 MARKS QUESTIONS * Distinguish between "Direction and Supervision'. "The performance of an organization depends upon how a supervisor instructs and guides the subordinates at operative level." Explain how. * 4 MARKS QUESTIONS * 'Supervision is not at all required in an organization.' Do you agree? Give two reasons in support of your answer. * 5 MARKS QUESTIONS * Describe the importance of supervision in directing function of management. 6 MARKS QUESTIONS * What is meant by 'Supervision'? State the role of supervision in management: with the help of any four points. C. MOTIVATION Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 21
* 1 MARK QUESTIONS * Explain the concept of 'Motivation'. Name the term used in management which stimulates people to take up work voluntarily. What is meant by 'Motivation'? * 2 MARKS QUESTIONS * What is meant by motivation as an element of directing? What is meant by the term Motivation? What is meant by Need Hierarchy? * 3 MARKS QUESTIONS * What is meant by 'financial incentives'? State any two 'financial incentives'. Explain any three assumptions of Maslow's need hierarchy theory. * 4 MARKS QUESTIONS * What is motivation? Explain its importance in management. What is motivation? Explain its importance in management. What is meant by 'non-financial incentives'? Give two examples of nonfinancial incentives. Blue Birds Ltd. offers to its employees to issue shares at a price which is less 7 an the market price. (i) Name and explain the type of incentive offered to the employees. (ii) Explain one more incentive of the same category. * 5 MARKS QUESTIONS * Describe the role of motivation in directing function of management. * 6 MARKS QUESTIONS * Explain any four non-financial incentives. Explain the following non-financial incentives : Status; (ii) Organizational climate; (iii) Career advancement opportunities. Non-financial incentives are more suitable for employees whose needs are satisfied by money alone.' Explain any four such incentives. LEADERSHIP * 1 MARK QUESTIONS * What is meant by 'Democratic style' of 'leadership'? What is meant by 'Authoritative style' of 'leadership'? Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 22
Give the meaning of 'Democratic' style of 'Leadership'. * 2 MARKS QUESTIONS * Explain in brief the term 'Leadership' as an element of 'Directing'. What is meant by Leadership? Explain the concept of 'Leadership'. * 3 MARKS QUESTIONS * State any three qualities of a good leader. Differentiate between Leadership and Management. Explain any three qualities of a good leader. COMMUNICATION * 1 mark QUESTIONS * Define 'communication'. * 3 MARKS QUESTIONS * Explain in brief any three advantages of formal communication. Name the type of formal communication in which two departmental heads communicate with each other. Give any two reasons why this type of communication is required? State any three disadvantages of formal communication. Explain in brief any three advantages of informal communication. Informal communication is better than formal communication. Give three reasons in favor of the statement. Briefly explain any three barriers to effective communication. Briefly explain any three measures to overcome barriers to effective communication. There are some barriers in communication which are concerned with encoding and decoding of message. State any three such barriers. There are some barriers in communication which are concerned with organizational structure and rules and regulations. State any three such barriers. There are some barriers in communication which are concerned with the state of mind of both the sender and the receiver. State any three such barriers. * 4 MARKS QUESTIONS * Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 23
"Communication plays a key role in the directing function of management." Do you agree? Give any four reasons in support of your answer. * 5 MARKS QUESTIONS * Describe the role of communication in directing function of management. * 6 MARKS QUESTIONS * List the barriers to effective communication. Explain any two. What is meant by 'communication'? Explain how communication is an important function of management. Explain any four psychological barriers of communication. Describe any four organizational barriers to effective communication. Describe any four personal barriers to effective communication. Explain any four psychological barriers to effective communication. Explain any four psychological barriers. to effective communication. Chapter 13 Controlling * 1 MARK QUESTIONS * In controlling, why is actual performance compared with standards? State why actual performance is compared with standards in the process of controlling. Why is it said that 'controlling is looking back"? What should be the 'focus point' for a manager while controlling, as controlling at each and every step is not possible? Standards are set in quantitative as well as in qualitative terms. Identify the type of standards when it is in terms of 'cost to be incurred'. Why is it said that controlling is 'looking back'? State. * 3 MARKS QUESTIONS * Why is budgeting important in Controlling and Planning? "Controlling is looking back." Explain. Explain why controlling is a continues activity. "Controlling is forward looking." Explain. "Controlling is backward looking." Explain. "Controlling is a pervasive function." Explain. Explain how 'Management by Exception' helps in the controlling process. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 24
Explain how controlling helps in :(i) accomplishing organizational goals; and (ii) judging accuracy of standards. Explain how 'Critical Point Control' helps in the controlling process. Explain how controlling helps in : (i) making efficient use of resources; and (ii) improving employees' motivation. After setting the performance standards the next step in the controlling process is the 'measurement of actual performance'. Explain this step in the process of controlling. * 4 MARKS QUESTIONS What is meant by controlling? Briefly explain any three,-steps in the. process of controlling. Chapter 14 Financial Management A. FINANCIAL MANAGEMENT I MARK QUESTIONS * Define Financial Management. * 2 MARKS QUESTIONS * What is meant by 'Financial Management'? What is meant by financial management? * 3 MARKS QUESTIONS Explain in brief any three objectives of financial management. Explain how proper financial management helps in the growth of business. "Sound Financial Management is the key to the prosperity of business." Ex-plain. What is meant by 'Financial Management'? State the primary objective c-financial management. * 4 MARKS QUESTIONS * Explain the concept and the objective of Financial Management. 5 MARKS QUESTIONS * What is meant by financial management? State its finance function. What is meant by financial management? State its finance functions. B. FINANCIAL DECISIONS * 1 MARK QUESTIONS * Name the major determinant of dividend decision. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 25
* 3 MARKS QUESTIONS * Explain the three major decisions taken by the finance manager relating to finance function. Explain any three decisions involved in financial management. State three decisions involved in Financial Management. * 4 MARKS QUESTIONS * Describe any two important decisions taken in financial management. Investment decision can be long-term or short-term. Explain long-term investment decision and state any two factors affecting this decision. What is meant by 'Investment Decision'? State any three factors which affect the 'Investment Decision'. Explain any four factors which affect the 'Dividend Decision' of a company. * 5 MARKS QUESTIONS * Explain any five factors which affect the dividend policy of a company. Name the decision a financial manager takes, keeping in view the overall objective of maximizing shareholders' wealth. Explain any two factors which affect this decision. What is meant by 'Dividend Decision'? State any four factors which affect the Dividend Decision of a Company. * 6 MARKS QUESTIONS * What is meant by 'Financing Decision? State any four factors affecting the financing decision. "Financial management is based on three broad financial decisions." Explain these decisions. C. FINANCIAL PLANNING * 1 MARK QUESTIONS * What is meant by 'cost of equity'? What is meant by 'floatation cost'? * 2 MARKS QUESTIONS * What is meant by financial planning? * 3 MARKS QUESTIONS * Explain why financial planning is important. Explain the importance of 'Financial Planning'. State the two important objectives of Financial Planning. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 26
What is meant by 'Financial Planning'? State any two points of its importance. State any two objectives of financial planning. o 4 MARKS QUESTIONS * To avoid the problem of shortage and surplus of funds what is required in financial management? Name the concept and explain its any three points of importance. Explain the meaning of Financial Planning. Why is it important? Give any two reasons. What is meant by 'Financial Planning'? State any three points of its importance. 6 MARKS QUESTIONS * Define 'financial planning'. Describe why financial planning is essential in financial management. "Sound Financial Planning is essential for the success of any business enterprise." Explain this statement by giving any six reasons. Explain the concept of 'Financial Planning'. Why is it considered an important part of overall planning of any business enterprise? Explain. CAPITAL STRUCTURE I MARK QUESTIONS * What does a firm's lower business risk indicate? What does higher business risk indicate? Which component of capital structure determines the overall financial risk in an organization? * 3 MARKS QUESTIONS * Explain any two factors that affect the capital structure of a company. Explain how the (i) Risk consideration and (ii) Tax Rate affect the choice of capital structure. Explain the impact of 'Stock Market conditions' and 'Regulatory Framework' on the capital structure of a company. * 5 MARKS QUESTIONS * Explain any five factors which affect the capital structure of a company. Explain in brief any five factors that should be taken into consideration while determining capital structure of business enterprises. "Determining the overall cost of capital and the financial risk of the enterprise depends upon various factors." Explain any five such factors. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 27
How are the shareholders likely to gain with loan components in capital employed? Explain with suitable example. Define 'Capital Structure'. State any four factors which affect the capital structure of a company. * 6 MARKS QUESTIONS * Explain any four factors which affect the capital structure of a company. "Determination of capital structure of a factors." Explain any four such factors. What is meant by 'Capital Structure' choice of capital structure. Explain any four factors that determine company. FIXED AND WORK:NG CAPITAL * 1 MARK QUESTIONS * State why the working capital needs for a 'Suffice-industry' are different from Name any two essential ingredients of sound working capital management. How does 'Inflation' as a factor affect working capital requirements of a company? State. 4 MARKS QUESTIONS * Explain any four factors which affect the 'Fixed Capital' requirements of a company. Explain any four factors which affect the 'Working Capital' requirements of a company. * 5 MARKS QUESTIONS * Explain briefly any five factors to be considered at the time of determining working capital requirements. Explain the meaning of fixed capital. Briefly explain any four factors that determine the fixed capital of a company. What is meant by 'Working Capital'? State any four factors which affect the working capital requirements of a company. * 6 MARKS QUESTIONS * Explain any four factors which affect the fixed capital requirements of a business. What is working capital? Explain any four factors affecting the working capital requirements. What is fixed capital? Explain any four factors affecting the fixed capital requirements. Explain any four factors affecting working capital requirement of a company. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 28
What is meant by 'working capital'? Describe any four factors which affect the requirements of working capital in a company. Explain any four factors which determine the fixed capital requirement of an organization. Explain in brief any six factors which affect the fixed capital requirements of a company. Chapter 15 Capital Market and Money Market * 1 MARK QUESTIONS * What is meant by 'Primary Market'? What is meant by 'Capital Market'? State the essential function of 'primary market'. Name the two major alternative mechanisms through which allocation of funds can be done. What is meant by locative function' performed by financial market? * 3 MARKS QUESTIONS * Explain any two instruments used in Money Market. Distinguish between the money market and capital market.. Differentiate between capital market and money market. Differentiate between 'Primary Market' and 'Secondary Market'. What is meant by 'Capital Market'? Name the two segments of Capital Market. What is meant by 'Money Market'? Name any two participants in money market. What is meant by 'Financial Market'? List any two functions performed by Financial Market. Explain the following money market instruments : (a) Certificate of deposit (b) Call money Explain the following money market instruments (a) Commercial papers (b) Commercial bill What is meant by 'Capital Market'? Name the two segments of Capital Market. Explain 'Treasury Bill' and 'Call Money' as money market instruments. Explain any three functions of financial market. Differentiate between the two parts of capital market on any three bases. 4 MARKS QUESTIONS Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 29
Explain the meaning of 'Primary Market' and 'Secondary Market' as components of Capital Market. Distinguish between 'Capital Market' and 'Money Market' on the basis of : (i) Expected return (ii) Safety (iii) Instruments (iv) Liquidity. Distinguish between capital market and money market on any four bases. Distinguish between primary market and secondary market on any four bases. What is meant by Primary Market? Briefly explain the concept of right issue for existing companies. What is meant by "Primary Market'? Explain any two methods of floating new issues in the Primary Market. "Financial market plays an important role in the allocation of scarce resources in an economy by performing many important functions." Explain any four such functions. What is meant by 'Financial Market'? Explain any two functions of Financial Market. Explain any four methods of floating new issues in the Primary Market. State any four methods of floatation on new issues in the primary market. State any four functions of 'Financial Market'. * 5 MARKS QUESTIONS * Explain the different methods of floating new issues in the primary market. State any five methods of floating new issues in the primary market. Distinguish between 'Capital Market' and 'Money Market' on the basis of : (i) Liquidity, (ii) Investment Outlays, (iii) Participants, (iv) Safety and (v) Instruments. Distinguish between 'Capital Market' and 'Money Market' on the basis of (i) Participants, (ii) Expected Returns, (iii) Safety, (iv) Duration and (v) Instruments. Distinguish between 'Capital Market' and 'Money Market' on the basis of (i) Investment Outlays, (ii) Expected Returns, (iii) Duration, (iv) Safety and (v) Liquidity. * 6 MARKS QUESTIONS * Explain any four methods of floatation of new issue in the 'Primary Market'. * 1 MARK QUESTIONS * State any one 'Developmental function' of Securities and Exchange Board India (SEBI). Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 30
State any one 'Protective function' of Securities and Exchange Board of India (SEBI). 3 MARKS QUESTIONS * State any three 'Development functions' of Securities and Exchange Boar: it India (SEBI). Explain any three functions of 'Stock Exchange'. State any three 'Protective functions' of Securities and Exchange Board of India 4 MARKS QUESTIONS Define stock exchange. Explain any two features of stock exchange. Define stock exchange and state any two features of it. What is meant by stock exchange? Briefly explain any three of its function What is meant by SEBI? Briefly explain its objectives. Explain any four functions of Stock Exchange. * 5 MARKS QUESTIONS. * List the functions of a Stock Exchange and explain any two. Why was the Securities and Exchange Board of India (SEBI) set up? Explain any four regulatory functions of SEBI. Why was the Securities and Exchange Board of India (SEBI) set up? Explain any four objectives of SEBI. Why was the need for establishment of Securities and Exchange Board 7 India (SEBI) felt? Explain the role of SEBI to fulfill this need. Explain any five functions of Stock Exchange. State any five regulatory functions of the Securities and Exchange Board 7 India. State any five functions of 'Stock Exchange'. Explain any five functions of 'Stock Exchange'. Explain any five regulatory functions of Securities and Exchange Board of India (SEBI). 6 MARKS QUESTIONS * Explain any four functions of 'Stock Exchange'. Online Guess Papers : www.onlineguesspapers.com Mobile : 98 55 713138, 97 81 741313 31