Meeting of the NCIT Committee Boston Park Plaza Hotel Boston, MA Wednesday, Sept. 16, :00 a.m. 10:30 a.m. Draft Agenda

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Meeting of the NCIT Committee Boston Park Plaza Hotel Boston, MA Wednesday, Sept. 16, 2015 9:00 a.m. 10:30 a.m. Draft Agenda 1. Introduction and welcome 2. Approval of agenda 3. Review of draft minutes from January 8, 2015 meeting (pgs. 3-6) 4. Review of committee charter: Section 3. The National Certified Investigator/Inspector Training (NCIT) Committee shall: (a) make recommendations to the Board of Directors regarding 1) the structure and objectives of NCIT programs; 2) the marketing strategy for NCIT programs; 3) the program costs, content, instructor and participant certification for NCIT programs 4) the administration of NCIT programs; and 5) the development and implementation of NCIT programs and related publications. (b) oversee and provide development support for NCIT programs as needed. 5. Review of CLEAR 2013-2015 strategic plan (For committee information and reference) (pgs. 7-9) 6. Review of Statements of Direction from the Board of Directors (Items 7-11) (pg. 10) 7. Finalize the review of the Specialized NCIT Program and implement the suggested updates to the curriculum, student materials and examinations. a. Committee Action (item 10) b. Completion Date 8. Identify additional opportunities to increase interactivity during the programs. Make funding recommendations to the Board of Directors concerning the same. a. Committee Action (item 10) b. Completion Date 9. Identify additional/updated video material(s) to support the programs. a. Committee Action (item 10) b. Completion Date

10. Implement educational review recommendations. a. Committee Action CLEAR Staff status report b. Completion Date 11. Discuss possibilities for an international (not specific to US or Canada) NCIT curriculum. a. Committee Action (item 10) b. Completion Date 12. Other Business a. 2015-2016 Program Report (pg. 11) b. Recruiting Canadian Instructors (pgs. 12-13) c. Review 2015-2016 proposed statement of direction (pg. 14) 13. Report to the Board of Directors 14. Adjournment

Meeting of the NCIT Committee Francis Marion Hotel Charleston, SC Thursday, Jan. 8, 2015 10:00 a.m. 12:00 p.m. Draft minutes Chair: Vice Chair: Members: Visitors: Staff: Regrets: Steve Hart, Kentucky Board of Pharmacy John Bull, Maryland Board of Physical Therapy Chris Buck, Ontario College of Teachers Darrel Crimmins, Pennsylvania Department of State, Bureau of Enforcement and Investigations Eric Jordan, Maryland Board of Physical Therapy Jon Pellett, The Doctors Company Kim Williams, Royal College of Dental Surgeons of Ontario Nancy Godby, West Virginia Medical Imaging and Radiation Therapy Technology Board of Examiners Mark Steinagel, Utah Division of Occupational & Professional Licensing Melanie de Leon, Washington State Medical Commission Tracey Legary, College of Registered Nurses of Manitoba Molly Marsh, CLEAR Staff Earnest Atkins, Line Dempsey, Donna Kline, Darlene Mott Call to Order and Introductions Chair Steve Hart called the meeting to order at 10:06am EST and invited those present to introduce themselves. Approval of Agenda The committee reviewed the meeting agenda and made no changes. Approval of Draft Minutes from September 10, 2014 Meeting The committee reviewed the meeting minutes. John Bull moved to approve the minutes as presented. With a second by Kim Williams, the motion carried, unanimously. Review of Committee Charter and CLEAR 2013-2015 Strategic Plan The committee reviewed the included materials related to the committee charter and strategic plan. No comments or questions were raised.

Review of Statements of Direction from the Board of Directors Finalize the review of the Specialized NCIT Program and implement the suggested updates to the curriculum, student materials and examinations. The committee referred this task to the CLEAR Learning redesign process. CLEAR Staff reminded the committee that the previously approved NCIT Specialized content has been discussed with the instructional designer and will form the basis for the redesigned program. Identify additional opportunities to increase interactivity during the programs. Make funding recommendations to the Board of Directors concerning the same. As with previous statements, this task is incorporated into the CLEAR Learning program redesign process. Identify additional/updated video material(s) to support the programs. Like the above statements, this is an ongoing part of the CLEAR Learning redesign process. Implement educational review recommendations. CLEAR Staff introduced the new CLEAR Instructional Designer, Amanda Vance, and discussed the tentative timetable for implementing the revised NCIT Basic program at the Annual Meeting in Boston. Discuss possibilities for an international (not specific to US or Canada) NCIT curriculum. The committee discussed the various regulatory models used in other countries and noted the desire to get more information from active CLEAR members on the need for this type of training before proceeding further. The committee agreed to follow up on this outreach after the conclusion of the program redesign. Other Business Planning for the Investigator Issues Round Table The committee discussed the success of the round-table format at the 2014 Annual Educational Conference and thanked those involved. Based on this success, the committee decided to follow the same format for 2015, this time identifying a topic that builds on information presented in the sessions in the Compliance and Discipline track. The committee also discussed the NCIT workshop options for Boston, 2015. Following the rotation of NCIT program other modules, the Drug Diversion Investigations module would be offered. The committee also discussed the option of bringing in an outside speaker regarding internet and online investigations. CLEAR staff was tasked with researching the cost of the additional speaker and bringing that information back to the committee for consideration.

2014-15 Program Report CLEAR staff reported on programs for the remainder of 2014 and those projected for 2015, noting that since the drafting of the materials, two additional programs have been confirmed. Recruiting Canadian Instructors CLEAR staff emphasized the need to build, proactively, a strong set of Canadian instructors to meet the continued demand for programs in Canada. Due to the lack of overall regulatory training in Canada, the committee expressed some concern in being able to identify experienced presenters, but asked CLEAR staff to draft a job description for the role so they could make appropriate suggestions. There being no further business, Darrel Crimmins made a motion to adjourn the meeting. John Bull offered a second and the meeting was adjourned at 11:03am EST. Respectfully Submitted, Molly C. Marsh CLEAR Staff

Actions taken by the NCIT committee during its January 8, 2015 meeting: 1. Approved the minutes from the September 10, 2014 NCIT committee meeting. 2. Discussed the timetable for development and implementation of the redesigned NCIT Basic program. 3. Determined to table the discussion of an international NCIT program until the conclusion of the redesign. 4. Agreed on format and overall plans for the Investigator Issues Round Table at the 2015 Annual Educational Conference. 5. Identified options for the 2015 annual NCIT pre-conference session. 6. Discussed the need for ongoing instructor recruitment and development. Tasks resulting from the January 8, 2015 meeting of the NCIT committee: 1. Design and implement the revised NCIT Basic program in advance of the 2015 Annual Educational Conference. 2. Identify a topic for the Investigator Issues Round Table discussion from the sessions accepted in the Compliance & Discipline track. 3. Research pricing and availability to bring in an outside speaker to conduct a pre-conference session on Internet Investigations. 4. Draft a job description for NCIT instructors.

Council on Licensure, Enforcement & Regulation Strategic Plan, 2013-15 About CLEAR CLEAR promotes regulatory excellence through conferences, educational programs, webinars, seminars and symposia. The organization provides networking opportunities, publications and research services for those involved with, or affected by, professional and occupational regulation. As a neutral forum to encourage and provide for the sharing of best practices, CLEAR serves and supports the international regulatory community and its vital contribution to public protection. Mission To advance and promote regulatory excellence. Long-term Goal (to be achieved over the next 10-30 years) CLEAR is recognized globally as the premier resource for professional and occupational regulation. Overview In preparing the plan, CLEAR considered the following assumptions about the future environment in which it will operate: demographics; social, cultural and consumer trends; legislative and regulatory impacts; economic climates; advances in science and technology; and the nature of the professions. Assumptions will be reviewed on an ongoing basis to ensure they remain both appropriate and accurate. Outcome #1 Objectives CLEAR uses its leadership role in the regulatory community to advance regulatory excellence in order to better protect and serve the public, consumers, its membership and stakeholders. CLEAR's ability to act as a clearinghouse and repository for current and emergent regulatory questions, issues and trends is enhanced. CLEAR's ability to act as a clearinghouse and repository for current and emergent professions and occupations is enhanced. Critical issues for the regulatory community are identified, which CLEAR will address and provide timely resources to expand its impact. Information and offerings are expanded, to include value-branded, tangible products directly linked to CLEAR's priorities and goals. 2012-13 Priority CLEAR's ability to act as a clearinghouse and repository for current and emergent regulatory questions, issues and trends is enhanced. 2013-14 Priority Critical issues for the regulatory community are identified, which CLEAR will address and provide timely resources to expand its impact. Priority Information and offerings are expanded, to include value-branded, tangible products directly linked to CLEAR s priorities and goals.

Outcome #2 Objectives CLEAR's professional development activities, resources and offerings enhance the core competencies of the regulatory community. The terminology, information, concepts and ideas contained in CLEAR's professional development activities, resources and offerings are portable and applicable across member and new jurisdictions. Professional development offerings are expanded and subject matter is developed to include new content for delivery in and to new markets. Marketing of professional development activities is upgraded, to promote the depth and breadth of activities, services and resources offered. 2012-13 Priority Strengthening subject matter 2013-14 Priority Marketing of professional development opportunities is upgraded to promote the depth and breadth of activities, services and resources offered. Outcome #3 Objectives Priority Professional development offerings are expanded and subject matter is developed to include new content for delivery in and to new markets. CLEAR's resource and knowledge bank is of increased value to members and other stakeholders. Marketing of CLEAR's resource and knowledge bank is upgraded, with use tracked to determine utilization and value. An input process is provided to facilitate content review. Gaps are identified and filled, as part of a process of continuous improvement. The successful use of CLEAR's resource and knowledge bank is identified and leveraged, as part of broader marketing efforts. 2012-13 Priority Increased awareness and marketing of the resource and knowledge bank 2013-14 Priority The successful use of CLEAR's resource and knowledge bank is identified and leveraged as part of broader marketing efforts. Outcome #4 Objectives Priority An input process is provided to facilitate content review. Gaps are identified and filled, as part of a process of continuous improvement. CLEAR is recognized as the authoritative source by those pursuing regulatory excellence. CLEAR's current marketing strategy is enhanced, to highlight the brand, core purpose, mission and breadth of resources and opportunities it provides. Product offerings are enhanced to include the further development of resources for use by the international regulatory community. Regulatory administrators and stakeholders drive the development of new resources, products and services, ensuring value and applicability. 2012-13 Priority CLEAR's current marketing strategy is enhanced, to highlight the brand (or core purpose, mission) and breadth of resources and opportunities it provides. 2013-14 Priority Regulatory administrators and stakeholders drive the development of new resources, products and services, ensuring value and applicability. 2014-15 Priority Product offerings are enhanced to include the further development of resources for use by the international regulatory community. 2 CLEAR Strategic Plan, 2013-15

Outcome #5 Objectives CLEAR enhances the frequency and continuity of membership engagement. The frequency of outreach and communication is increased, as are the variety of channels employed. Additional regional events are offered. Additional virtual events, utilizing web technology, are provided, together with more opportunities to participate as a member of a virtual community. Additional task-oriented projects are identified to support and enhance member engagement. 2012-13 Priority Additional regional events 2013-14 Priority The frequency and outreach of communication is increased, as are the variety of channels employed. Outcome #6 Objectives Priority Additional task-oriented projects are identified to support and enhance member engagement. There are sufficient financial resources to enable growth-related investment. The formal reserve policy is reviewed and revised on an ongoing basis. Resources are invested back into business products and services for the benefit of CLEAR's members and stakeholders. CLEAR Association Management Services (CAMS) expands, both in terms of its client base and revenue generated. Revenue streams across the organization are strengthened, with each to make a meaningful contribution to the organization's bottom line. 2012-13 Priority Resources are invested back into business products and services for the benefit of CLEAR's members and stakeholders. 2013-14 Priority Revenue streams from across the organization are strengthened, with each to make a meaningful contribution to the organization's bottom line. 2014-15 Priority CLEAR Association Management Services (CAMS) expands, both in terms of its client base and revenue generated. CLEAR Strategic Plan, 2013-15 3

CLEAR Board of Directors 2014-2015 Statements of Direction General Principles: Each committee/subcommittee will be provided with a minimum of two to three priorities on which to work, in addition to those tasks they routinely undertake. The new tasks are outlined below and will be provided to the committees at the beginning of the next appointment year (i.e. following the close of the New Orleans conference). Committees will be asked to review the statements of direction and provide feedback on concerns or ask for clarification prior to the midyear business meeting. The tasks will then form at least part of the agenda at the midyear business and annual conference meetings. A more detailed reporting process will ask committees to identify plans for addressing each task in the committee reports to the Board at the midyear business meeting and annual conference. The identification of tasks for the committees by the Board of Directors will be an annual task. NCIT Committee Tasks: 1. Finalize the review of the Specialized NCIT Program and implement the suggested updates to the curriculum, student materials and examinations. 2. Identify additional opportunities to increase interactivity during the programs. Make funding recommendations to the Board of Directors concerning the same 3. Identify additional/updated video material(s) to support the programs 4. Implement educational review recommendations. 5. Discuss possibilities for an international (not specific to US or Canada) NCIT curriculum.

2015-2016 National Certified Investigator/Inspector Training Program Report- NCIT Committee Meeting, September 16, 2015 Boston, MA NCIT Basic Programs Jan.-Sept., 2015 Topeka, KS January 20-22, 2015 53 attendees (hosted) Austin, TX April 7-9, 2015 81 attendees Raleigh, NC April 27-29, 2015 109 attendees Norman, OK July 14-16, 2015 118 attendees (closed) Boston, MA September 14-16, 2015 93 attendees NCIT Specialized Programs Jan.-Sept., 2015 Austin, TX April 7-9, 2015 36 attendees Raleigh, NC April 27-29, 2015 40 attendees Los Angeles, CA May 18-20, 2015 32 attendees Boston, MA September 14-16, 2015 33 attendees Additional Programs: Drug Diversion Workshop September 17, 2015 Confirmed NCIT Basic Programs, 2015-2016: Sacramento, CA October 19-21, 2015 Toronto, ON November 2-4, 2015 Raleigh, NC March 14-16, 2016 Prospective NCIT Programs, 2015: Austin, TX Bismarck, ND Orlando, FL

Job Description: National Certified Investigator & Inspector Training Instructors Essential Tasks and Functions: Undertake all necessary personal preparation to instruct the assigned modules of CLEAR s National Certified Investigator & Inspector Training (NCIT) (to include for each assignment review of the assigned materials, reflection on the participant list and any specific issues or challenges associated with the professions or agencies represented, and identify and, where necessary, tailor the stories and examples from the instructors own experience that will be most illustrative of the key content areas, accounting for the terminology and context of event attendees.) Travel to CLEAR s NCIT programs throughout the US and/or Canada. Present assigned NCIT program modules, using the information, resources and timetables offered in the instructor guides. Facilitate exercises, examples and scenarios that illustrate the concepts presented in program materials. Prepare NCIT participants for the certification examination(s), through thorough discussion about and application of program content. Key Skills and Experience: Must have at least 5-10 years of field experience regarding program topics (i.e. investigations, inspections, legal counsel specific to administrative law, audits, interviews, professional and occupational regulation, compliance, professional discipline, and/or report writing). Teaching or instructional experience, desired. Display a proven record of success in helping students or event attendees understand and apply presented material. Successful facilitation of learning environments. Reflection on personal performance. Demonstrates cultural sensitivity and professionalism in all interactions. Expectations and Commitment: Assigned to two-three programs per year (Generally, trips are 4-5 days in duration. Teaching assignments average 6-10 hours total per instructor.) Maintain a satisfactory level of evaluation and feedback criteria so as to maintain the high standards and reputation of the NCIT program (at least an average score of 3 on numerical evaluations and overall satisfaction as expressed in participant comments). Share feedback regarding the instructor experience with CLEAR staff. Respond to questions, inquiries and CLEAR staff communications within stated deadlines. Offer recommendations for improvement of the program content and share practical expertise (as Subject-Matter Experts), as invited. Submit expense reports for all reimbursements within fourteen days of returning from a CLEAR program. Reimbursement and Expenses: Travel- CLEAR will reimburse for air travel at the lowest discounted coach fare. (Train, bus or personal car travel (mileage) will be reimbursed, not to exceed the lowest discounted coach fare.) Ground transportation is covered in the host organization s city. CLEAR will also reimburse the cost of airport transportation, actual cost of parking at the airport OR actual cost of shuttle/taxi service to the airport not to exceed cost of airport parking.

Hotel- CLEAR covers the hotel expenses for the night before the first day of instruction through the night of the last day of instruction, as needed. (An extra night s hotel will be included for the night after the training if the arrangement allows for reduced overall travel expenses or if flights out of the host organization s city cannot be scheduled). Meals- CLEAR will reimburse $50 per day for meal expenses to include teaching and travel days for a maximum of $250 (3 teaching days, 2 travel days). Instructional Fee- Regular instructors are offered an instruction fee of $75 per instructional hour. Experienced instructors (with 5 or more years with the program) are offered an instructional fee of $80 per instructional hour. Senior instructors (with 10 or more years with the program) are offered an instructional fee of $85 per instructional hour.

CLEAR Board of Directors 2015-2016 Proposed Statements of Direction General Principles: Each committee/subcommittee will be provided with a minimum of two to three priorities on which to work, in addition to those tasks they routinely undertake. The new tasks are outlined below and will be provided to the committees at the beginning of the next appointment year (i.e. following the close of the St. Louis conference). Committees will be asked to review the statements of direction and provide feedback on concerns or ask for clarification prior to the midyear business meeting. The tasks will then form at least part of the agenda at the midyear business and annual conference meetings. A more detailed reporting process will ask committees to identify plans for addressing each task in the committee reports to the Board at the midyear business meeting and annual conference. The identification of tasks for the committees by the Board of Directors will be an annual task. NCIT Committee Tasks: 1. Implement the educational redesign recommendations for the Specialized NCIT Program 2. Evaluate the revised Basic NCIT Program materials and approach following redesign 3. Identify additional opportunities to increase interactivity during the programs. Make funding recommendations to the Board of Directors concerning the same 4. Identify additional/updated video material(s) to support the programs 5. Support the development of a training program for regulatory attorneys