STRATEGIC O V E R V I E W

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STRATEGIC PLAN O V E R V I E W

OUR VISION To be the most reliable, value-creating RTO

A message from John Bear, President & CEO MISO is an industry success story, providing between $12.2 billion and $16.8 billion in cumulative savings from 2007 through 2015. Not only do we perform well every day, we sustain our high levels of performance and then set the bar even higher to deliver low-cost energy to consumers. The evolution in our strategic direction charts a course to create added value for all stakeholders and, most importantly, the ultimate consumers of the energy delivered through MISO s wholesale markets. MISO prides itself on continually fostering a transparent, effective stakeholder process in which all voices are heard. This Strategic Plan provides the direction for the company for years to come and is a direct reflection of the ongoing input from our stakeholder community. Our stakeholders input and feedback drives our achievements in low-cost delivered energy a direct result of our mission to work collaboratively and transparently with our stakeholders to enable reliable delivery of low-cost energy through efficient, innovative operations and planning. While we certainly acknowledge differing stakeholder opinions on strategic priorities, we see general accord with the directions discussed in this refreshed strategic plan. This plan provides the foundation for development of detailed operating plans and associated budgets. The strategic plan will be reviewed regularly, with particular attention paid to the primary components such as the external factors, underlying assumptions and foundational requirements. We offer our thanks to each of you and to our Board for providing us with the leadership to continue this journey. OUR MISSION Work collaboratively and transparently with our stakeholders to enable reliable delivery of low-cost energy through efficient, innovative operations and planning PAGE 1 Strategic Plan Overview

VALUE PROPOSITION MISO s 2015 Value Proposition quantifies the benefits that we produce for our members Benefit by Value Driver (in $ millions) CUMULATIVE VALUE From 2007 through 2015, MISO generated cumulative benefits of $12.2 billion to $16.8 billion PAGE 2 Strategic Plan Overview

BUSINESS DRIVERS As the electric industry continues to change, many challenges and opportunities are created for MISO and its members and stakeholders. MISO is committed to mitigating the risks and capturing the potential value afforded by shifts in the industry. Externalities Federal and State Traditional and Unconventional Policy Design and Operation Entrants Markets Known and Unknown Risks Technology Emerging and Future ISO RTO Paradigm Precedent and Direction Regulation Stakeholders Formal and Informal Regional and Local Grid Fuels Members Current and Future Supply and Demand MISO Roles Ensure reliability Create value for members and consumers Create and operate efficient markets Enable efficient infrastructure investment Maintain unbiased analytic foresight for future markets Educate stakeholders on future market possibilities PAGE 3 Strategic Plan Overview

STRATEGIC OVERVIEW Our Priorities Strategic Objectives Market and Grid Positioning Strategic Initiatives Portfolio Evolution (Environmental Policy and Economics) Electric Gas Coordination Seams Optimization Grid Technology Advancement Infrastructure Development Enablement Serve and Grow Membership Serve Existing Members Strategic Member Expansion Provide Independent Thought Leadership Regional Modeling and Analytics Policy-Level Relationships, Reputation and Visibility Platform Provider for Policy Implementation Strategic Competencies: People Process Technology Strategic Objectives These are the three broad categories of our strategic focus we believe will create the most value for our stakeholders. Strategic Initiatives These are more specific focus areas within each of our three broader categories of Strategic Objectives. Strategic Competencies These are the employee skill sets, business practices and technologies MISO develops so we can accomplish our Vision and Mission. PAGE 4 Strategic Plan Overview

STRATEGIC OBJECTIVES MARKET AND GRID POSITIONING MISO s first Strategic Objective Market and Grid Positioning is about helping our members to effectively manage state and federal policies, industry trends and other forces reshaping our region. MISO will meet this objective by working with our stakeholders to develop market mechanisms, regional planning studies, regulatory analyses and other tools to ensure the continued delivery of reliable, least-cost energy. STRATEGIC INITIATIVES Portfolio Evolution (Environmental Policy and Economics) MISO helps its members to make prudent planning and investment decisions by analyzing key state/federal environmental policies and economic factors that are reshaping the composition of the region s fleet of electricity-generating and transmission resources. Electric-Gas Coordination MISO works closely with the natural gas industry to address issues associated with the region s increasing reliance on gas-fired power generation. Seams Optimization MISO works closely with neighboring entities on issues associated with seams in the U.S. electrical system. Grid Technology Advancement MISO creates value for its members by leveraging regional efficiencies and innovative energy technologies to manage the region s transmission system. Infrastructure Development Enablement MISO helps enable the development of new transmission lines, generating facilities and other new infrastructure projects in the region. PAGE 5 Strategic Plan Overview

STRATEGIC OBJECTIVES SERVE AND GROW MEMBERSHIP MISO s second Strategic Objective Serve and Grow Membership focuses on maintaining and expanding our membership base by providing ever-increasing levels of cost savings, services and other benefits. MISO will meet this objective by listening to our members, understanding their needs and providing them with a regional market/ operational structure that fosters significant cost savings, reliability gains and other benefits. STRATEGIC INITIATIVES Serve Existing Members MISO serves its existing members by continually generating significant cost savings and other benefits for our members, as measured by our annual Value Proposition study. Strategic Member Expansion When conditions are appropriate, MISO evaluates opportunities to add new members. PAGE 6 Strategic Plan Overview

STRATEGIC OBJECTIVES PROVIDE INDEPENDENT THOUGHT LEADERSHIP MISO s third Strategic Objective Provide Independent Thought Leadership focuses on providing our members with trustworthy and unbiased analysis and information to make well-informed, cost-effective decisions on the issues they face. MISO will meet this objective by establishing ourselves as an independent, expert voice on the trends and policy developments that are reshaping the region and the broader U.S. electricity industry. STRATEGIC INITIATIVES Conduct Regional Modeling and Analytics MISO provides its states and members with objective and trustworthy modeling studies and other analytical information they can use to develop and implement their policy objectives. Extend Policy-Level Relationships, Reputation and Visibility MISO builds relationships with policymakers to better understand policy drivers such as environmental regulations and renewable-energy targets, and their potential impacts to the electric industry. Provide a Platform for Policy Implementation As energy policies are adopted at the state and/or federal level, we help our states and members to implement them by providing data transparency and evaluating market reforms, as appropriate. PAGE 7 Strategic Plan Overview

STRATEGIC COMPETENCIES MISO s Strategic Competencies are our employees skill sets, business practices and technologies that we develop to successfully accomplish our Vision and Mission. PEOPLE We seek to align our employees skills and capabilities to our strategic focus, which places a premium on leadership, agility, flexibility and creativity. PROCESSES MISO will continue to optimize operations to increase quality and drive down costs in existing processes by identifying and seizing cost-cutting opportunities. TECHNOLOGY MISO will transform the use of technology to drive down costs, increase quality, and strengthen informational security. PAGE 8 Strategic Plan Overview

OUR VISION To be the most reliable, value-creating RTO OUR MISSION Work collaboratively and transparently with our stakeholders to enable reliable delivery of low-cost energy through efficient, innovative operations and planning

LOCATIONS Carmel Eagan Metairie Little Rock 720 City Center Drive Carmel, IN 46032 2985 Ames Crossing Road Eagan, MN 55121 3850 N. Causeway Blvd. Two Lakeway, Suite 442 Metairie, LA 70002 1700 Centerview Drive Little Rock, AR 72211 For additional information regarding MISO, visit our website at misoenergy.org