DARLA FLINT PAULSON Industrial Relations Center University of Minnesota 321 19 th Avenue South 3-300 Carlson School of Management Minneapolis, MN 55455 Phone: (612) 770-0600 E-mail: flint008@umn.edu EDUCATION 4/2009 (Expected) Ph.D. University of Minnesota, Minneapolis, MN Major: Human Resources and Industrial Relations Specialization: Organizational Behavior and Theory Dissertation: Stakeholder Decision Making Influence and Employee and Customer Well-being: An Empirical Examination of Stakeholder Theory. Proposal Defended August 2007, Data Collection Completed. 5/1997 B.A., St. Cloud State University, St. Cloud, MN Magna Cum Laude, Departmental Honors Major: Economics Minor: General Social Science RESEARCH INTERESTS My research interests are in macro and micro human resource management and ethics, particularly in the well-being of employees. I am interested in how human resource practices, person-organization fit, and wage inequality impact employee job satisfaction, justice perceptions and stress levels, and also how they impact customer satisfaction and service quality. In addition, I am interested in the well-being of unemployed individuals, and how demographic characteristics or job search strategies can affect their reemployment speed and quality. I specialize in multi-level and interdisciplinary research, and focus on health care and the non-profit sector. DISSERTATION Empirical stakeholder theory model that examines the impact of allowing employees and customers to participate in managerial decision making on employee job satisfaction, stress levels, and wages, as well as resident and family satisfaction in a nursing home setting. Examines whether level of decision making influence or the fit between the amount of influence that the employee or customer needs and management supplies is a better predictor of these outcomes.
PUBLICATIONS Ahlburg, Dennis A. and Flint, Darla J. 2001. Public Health Conditions and Policies in the Asia Pacific Region. Asian Pacific Economic Literature, 15: 1-18. Ben-Ner, A., Ren, T., and Paulson, D. F. (forthcoming 2008). A comparison of wage inequality in for-profit, nonprofit and local government organizations: An empirical study of nursing homes in the Midwestern United States. In S. Destefanis & M. Musella (Eds.), Paid and Unpaid Labour in Social Utilities Services. New York: Springer. CONFERENCE PRESENTATIONS/POSTERS Paulson, Darla Flint. 2008. How Allowing Employees and Customers Decision Making Influence Affects Customer Satisfaction in Nursing Homes: A Stakeholder Theory Approach. Forthcoming presentation at the Academy of Management conference, Anaheim, CA. Ben-Ner, Avner, Ren, Ting and Paulson, Darla Flint. 2008. A Sectoral Comparison of Wage Levels And Wage Inequality In The Human Services Industries. Forthcoming presentation at the Academy of Management conference, Anaheim, CA. Paulson, Darla Flint and Ren, Ting. 2008. A Cross-Sectoral Comparison of the Effects of Wage Inequality on Employee Effort and Service Quality. Paper Presented at the 2008 Labor and Employment Relations Association, New Orleans, LA. Winner of the University Council of Industrial Relations and Human Resources Programs Best Student Paper Award. Paulson, Darla Flint. 2008. How Allowing Employees Decision Making Influence Affects Customer Wellbeing: A Stakeholder Theory Perspective. Poster at Labor and Employment Relations Association conference, New Orleans, LA. Wang, Yingchun and Paulson, Darla Flint. 2008. The Existence and Implications of Employee-Manager Perception Discrepancies of High Performance Work Systems. Poster at Labor and Employment Relations Association conference, New Orleans, LA. Ben-Ner, Avner, Ren, Ting and Paulson, Darla Flint. 2007. A Comparison of Wage Inequality in For-Profit, Nonprofit and Government Organizations. Paper presented at the Association for Research on Non-Profit and Voluntary Action conference, Atlanta, GA. Paulson, Darla Flint. 2007. Managerial Ethicality in the Eyes of Employees: Its Causes and Consequences. Paper Presented at the Midwest Academy of Management, Kansas City, MO. Paulson, Darla Flint. 2007. The Effect of Absolute and Relative Wages on Employee Attitudes: Whose Wages Matter? Poster presented at the Labor and Employment Relations Association conference, Chicago, IL.
Paulson, Darla Flint. 2006. The Effect of Stakeholder Theory on Stakeholder Wellbeing in For-Profit, Non-Profit, and Government Owned Organizations: The Case of Employees. Paper Presented at the Association for Research on Non-Profit and Voluntary Action conference, Chicago, IL. Holmes, Justin and Paulson, Darla Flint. 2006. Political Orientations at Work: A Study of the Impacts of Partisanship and Ideology in Nursing Home Employees. Paper Presented at the Association for Research on Non-Profit and Voluntary Action conference. Chicago, IL. MANUSCRIPTS UNDER PREPARATION Ben-Ner, Avner, Paulson, Darla Flint, and Ren, Ting. Customer Choice of Ownership Type in the Nursing Home Industry. Kanfer, Ruth, Paulson, Darla Flint, and Wanberg, Connie R. Job Search and Reemployment: Does Age Matter? TEACHING EXPERIENCE Spring 2008 Instructor (HRIR 3041): Organizational Behavior I Instructor (HRIR 3042): Organizational Behavior II Summer 2007 Teaching Assistant: Introduction to Human Resources Class scores were for the professor only. 1999-2000 Teaching Assistant: Advanced Business Statistics (six sections) Henry B. Tippie College of Business, University of Iowa, Iowa City, IA Most recent class median score 5.83/6. Currently enrolled in GRAD 8102, Practicum for Future Faculty. Also attended the Preparing Future Faculty Retreat, and seminars on creating course goals and learning objectives, teaching large classes, leading discussions, commenting on and grading student writing, and teaching with writing online. ACADEMIC SERVICE 2007-2008 Undergraduate Curriculum Review Committee Fall 2007 Fall 2007 Ph.D. student representative to the Organizational Economics Faculty Search Committee Represented the Human Resources and Industrial Relations Program at Carlson School of Management Ph.D. student recruiting event
RESEARCH & TEACHING RELATED EXPERIENCE 2006-2007 Research Assistant: Kantian Ethics, Unionization 2004-2005 Trainer: Job Search, Career Planning and Computer Workshops HIRED Inc., St. Paul, MN 2001-2004 Employment Counselor/Business Development Coordinator/Trainer HIRED Inc., Minneapolis, MN 2000-2001 Research Assistant: International and Local Health Outcomes University of Minnesota, Minneapolis, MN 1998-1999 Research Analyst: Health Care Industry Health Economics Program, Minnesota Department of Health, St. Paul, MN 1994-1998 Financial Security Adviser Catholic Order of Foresters, Naperville, IL PROFESSIONAL AFFILIATIONS Academy of Management, 2006-present Association for Research on Non-Profit and Voluntary Action, 2006-present Labor and Employment Relations Association, 2006-present Midwest Academy of Management, 2007-present SELECTED GRADUATE COURSEWORK Research Methods and Statistics: Ph.D. seminars in Psychological Research Methods in Human Resources and Industrial Relations, Strategic Management Theory Building and Research Design, and Applied Econometrics; Coursework in Probability/Statistics and Psychometrics. Strategic Management: Business Ethics Ph.D. Seminar I/O Psychology: Organizational Behavior Ph.D. Seminar, Employee Staffing and Selection Ph.D. Seminar Economics: Organization Theory Ph.D. Seminar, Labor Market Analysis Ph.D. Seminar, Macro and Micro Core Ph.D. courses.
PROFESSIONAL REFERENCES Dr. Avner Ben-Ner, Professor (Advisor) Industrial Relations Center Phone: 612-624-0867 Email: benne001@umn.edu Dr. Connie R. Wanberg, Professor Director of the Industrial Relations Center and Chair of the Department of Human Resources and Industrial Relations Phone: 612-624-4804 Email: wanbe001@umn.edu Dr. Norman Bowie, Professor Strategic Management and Organization, Elmer Andersen Chair in Corporate Responsibility Phone: 612-625-6807 Email: nbowie@umn.edu