WORKFORCE ENGAGEMENT - PERSPECTIVES EVENT Wednesday 5 September 2012 follow us on Twitter @StepChangeInfo
WELCOME & SAFETY BRIEF Les Linklater Team Leader Step Change in Safety follow us on Twitter @StepChangeInfo
THE IMPORTANCE OF WORKFORCE ENGAGEMENT FOR THE REGULATOR Steve Walker Head of Offshore Division The Health and Safety Executive follow us on Twitter @StepChangeInfo
THE IMPORTANCE OF WORKFORCE ENGAGEMENT FOR THE UNION Jake Molloy Regional Organiser RMT Offshore Energy Branch follow us on Twitter @StepChangeInfo
WORKFORCE ENGAGEMENT THE STEP CHANGE IN SAFETY JOURNEY Ian Sharp & Mike Bowyer follow us on Twitter @StepChangeInfo
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Accident / Incident rates What is Already in Place? Plant & Equipment Hydrocarbon Release Toolkit Control of Work Performing Authority Standard Supporting Initiatives: Processes Task Risk Assessment Lifting & Mech Handling guidance Human Factors Look this way Observation systems guidance Boots on for Safety MIST Vantage POB Step Change Networks KP3 Review Individual Behaviour PRfS Changing Minds Fatality Review NRB Guidelines Time follow us on Twitter @StepChangeInfo 7
Over-Three-Day Injury for UK Offshore Oil and Gas Industry (Source: HSE) follow us on Twitter @StepChangeInfo 8
Accident / Incident rates Why is Workforce Engagement important? Plant & Equipment Processes Workforce Engagement is required if we are to deliver world class safety performance Collective Behaviour Individual Behaviour Time follow us on Twitter @StepChangeInfo 9
The Starting Point follow us on Twitter @StepChangeInfo 10
Our Journey Planning Day Investigate / understand areas of strength & areas for improvement Concept exploration & testing Proof of concept & validation Implement plan & review progress How are we doing? What is working What is not working or is missing What can we do to fill the gaps Outline TOR ESR / OIM / Mgt input Initial visits to sites on existing industry good practice OIM team explore perceived to have good practice & benchmarks capture / share Follow up to capture Embed WE as 4 th Key best practice learning leadership behaviours Develop survey tool Networks used to identify obstacles Research other industries RSSB survey & reporting Identify toolkit components Regular consultation with SCLT & Networks Identify need for sustainability focus Continuous improvement cycle Implement pilot surveys (onshore / offshore / subsea) learning Converted skeptics Refine toolkit Expert validation of survey question set and maturity model Launch WE Toolkit Build industry Performance Indicator Implement awards for best WE performance Review & adjust toolkit as appropriate follow us on Twitter @StepChangeInfo 11
Accredited experts SCLT HSE Individual OIMs, ESRs, trade unionists, MDs Network Meetings Unions OIAC Other industries Over 15 s Over 1000 of the workforce (pilots) Step Change Support Team Broad based support follow us on Twitter @StepChangeInfo 12
What Did We Eventually Focus On? Understanding how we create effective workforce engagement (to deliver a working model) Understanding how people behave (at all levels) as being key to culture and relationships (to identify enabling behaviours for all levels of the workforce) Understanding how to sustain as this is critical to achieving continuous improvement (leading to the maturity model and benchmarking) follow us on Twitter @StepChangeInfo 13
Our working model follow us on Twitter @StepChangeInfo 14
Engagement behaviour dimensions follow us on Twitter @StepChangeInfo 15
SITE LEADERS SUPERVISORS / FOREMAN WORKFORCE WORKFORCE SENIOR MANAGEMENT SAFETY REPS follow us on Twitter @StepChangeInfo 16
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What are we trying to achieve? follow us on Twitter @StepChangeInfo 18
So What s in the Workforce Engagement Toolkit? The Practical Guide The Engagement Formula Benchmarking Setting behavioural expectations Addressing obstacles to engagement Communicates industry specific, practical guidance to improve engagement & provides toolkit to support GAP assessment & improvement Planning Performance Trending follow us on Twitter @StepChangeInfo 19
Set Expectations The Practical Guide The why The formula The behaviours Obstacles The Culture of Engagement/maturity model The Survey and supporting toolkit Case Studies follow us on Twitter @StepChangeInfo 20
Understanding engagement Online Survey 1 Your Job and your Direct Supervisors 2 Working in your Team 3 Overall Experiences at your Worksite 4 In Summary 5 Background Questions follow us on Twitter @StepChangeInfo 21
Delivering results.. The survey framework Understanding the results Developing action plan Running the survey Results feedback Delivering improvements supported by benchmarking follow us on Twitter @StepChangeInfo 22
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Sustainability KPI-1 Hydrocarbon Releases KPI-2 Verification Non Compliances Current industry key performance indicators KPI-3 Safety-Critical Maintenance Backlog KPI-4 Level of Workforce Engagement in Safety follow us on Twitter @StepChangeInfo 24
www.stepchangeinsafety.net workforce_engagement@stepchangeinsafety.net follow us on Twitter @StepChangeInfo 25
THE WORKFORCE ENGAGEMENT SURVEY TOOL Harry van der Vossen Chief Technology Officer Atlas Knowledge follow us on Twitter @StepChangeInfo
Key Facts about WEST WEST is the Workforce Engagement Survey Tool Portal based application - URL: http://west.petrolearn.com Portal is pre-loaded with all the Step Change in Safety member companies (98) SCiS contact for each company is pre-loaded as the WE Champion Portal is pre-loaded with (most) of the offshore work sites, linked to the Duty Holders ( ~ 400+) Portal is also pre-loaded with (most) contractor companies who are likely participating in the survey (~ 340) Unique survey URL for each work site survey : http://west.petrolearn.com/survey/n6fpw9sv 8 letter/number combination (all lower case) - i, l, o, 0 are omitted Provides more than 1 trillion unique combinations (~ 1,100,000,000,000) Portal / survey tested for use on IE 7, 8 and 9, Firefox, Chrome and Safari Most Importantly The Survey is ANONYMOUS follow us on Twitter @StepChangeInfo
Who can participate and how? Top Down Approach All Step Change in Safety member companies can participate in the Workforce Engagement project Each member company has a Step Change in Safety contact person This person has been set-up in the system as the Workforce Engagement champion for his / her company The champion can register s to the company profile and appoint administrators for each The company champion or the administrator can create a survey All staff and contractors on the site are encouraged to participate in the survey Champion can view reports from all work sites within the company profile Administrators can view reports for all surveys on their only follow us on Twitter @StepChangeInfo
Bottom Up Approach The workforce can also instigate a survey Specify your work site / duty holder online and check registration If not already registered: Duty holder champion will be alerted by e-mail Champion can accept / reject the request for the survey Champion can accept the requestor as the administrator or appoint alternative administrator If the site is already registered with a survey, the request will be forwarded to the administrator, who can inform the requestor on how to participate in the survey follow us on Twitter @StepChangeInfo
WEST Process Company SCiS Member? Become a Member SCiS Contact = WE Champion WE Champion Set up Worksite(s) Set up Administrators Create & Manage Surveys Appoint other Champions View Survey Reports Worksite Admin Appoint other Administrators Create Worksite Survey Manage Survey Manage Paper Survey Returns View Survey Report Worksite Staff & Contractors Request Survey Participate in Survey follow us on Twitter @StepChangeInfo
WEST Demo Online demonstration about to start follow us on Twitter @StepChangeInfo
WORKFORCE ENGAGEMENT SURVEY THE VOTING SESSION Gillian Simpson Business Analyst Step Change in Safety follow us on Twitter @StepChangeInfo
Wake up your keypad by pressing any key (text will appear at the top of LCD display). Voting Procedure A question will appear on the screen with numbered options. When you are told to vote, press the corresponding number on your keypad. Your selection will appear in the LCD display.
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 1 2 3 4 5 6 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 1 2 3 4 5 6 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 1 2 3 4 5 6 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 1 2 3 4 5 6 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 1 2 3 4 5 6 7. My direct supervisor treats me with respect
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 1 2 3 4 5 6 7. My direct supervisor treats me with respect
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 1 2 3 4 5 6 7. My direct supervisor treats me with respect
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 1 2 3 4 5 6 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 1 2 3 4 5 6 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 1 2 3 4 5 6 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 1 2 3 4 5 6 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 1 2 3 4 5 6 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 1 2 3 4 5 6 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their coworkers 1 2 3 4 5 6 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 1 2 3 4 5 6 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 1 2 3 4 5 6 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 1 2 3 4 5 6 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 1 2 3 4 5 6 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 1 2 3 4 5 6 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 1 2 3 4 5 6 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 1 2 3 4 5 6 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 1 2 3 4 5 6 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&S-related inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits 1 2 3 4 5 6
Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits 1 2 3 4 5 6
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / NA In Summary Please indicate how true this statement is at your 37. I am personally motivated to improve H&S at this 1 2 3 4 5 6 38. I trust my direct supervisor to help keep me safe at work 39. Workers and managers really work together to improve H&S 40. I feel fully involved in H&S at this
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / NA In Summary Please indicate how true this statement is at your 37. I am personally motivated to improve H&S at this 38. I trust my direct supervisor to help keep me safe at work 39. Workers and managers really work together to improve H&S 1 2 3 4 5 6 40. I feel fully involved in H&S at this
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / NA In Summary Please indicate how true this statement is at your 37. I am personally motivated to improve H&S at this 38. I trust my direct supervisor to help keep me safe at work 39. Workers and managers really work together to improve H&S 1 2 3 4 5 6 40. I feel fully involved in H&S at this
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / NA In Summary Please indicate how true this statement is at your 37. I am personally motivated to improve H&S at this 38. I trust my direct supervisor to help keep me safe at work 39. Workers and managers really work together to improve H&S 40. I feel fully involved in H&S at this 1 2 3 4 5 6
Worker Foreman / supervisor Site leader Senior manager Not reported questions Which of the following options best describes your job level? 1 2 3 4
<3 months 3 6 months 6 months 1 year 1 2 years 2 5 years 5 years or more Not reported questions How long have you worked at this? 1 2 3 4 5 6
WORKFORCE ENGAGEMENT - PERSPECTIVES EVENT Wednesday 5 September 2012 follow us on Twitter @StepChangeInfo
CASE STUDY PRESENTATIONS follow us on Twitter @StepChangeInfo
FEEDBACK SESSION OF VOTING RESULTS / Q&A WITH PANEL Les Linklater Team Leader Step Change in Safety follow us on Twitter @StepChangeInfo
Chaired by Les Linklater, Team Leader, Step Change in Safety Today s panelists are Steve Walker, The Health and Safety Executive Jake Molloy, RMT Offshore Energy Branch Ian Sharp, Co-Chair of Workforce Engagement Steering Group Mike Bowyer, Co-Chair of Workforce Engagement Steering Group Harry van der Vossen, Atlas Knowledge follow us on Twitter @StepChangeInfo
WORKFORCE ENGAGEMENT - PERSPECTIVES EVENT Wednesday 5 September 2012 follow us on Twitter @StepChangeInfo