Leading with Excellence Successful Models for Planning, Executing & Building Partnerships

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An ISO 9001:2015 & ISO 29990:2010 Certified Company Leading with Excellence Successful Models for Planning, Executing & Building Partnerships 03-14 Jul 2017 Zurich 25 Sep - 06 Oct 2017 London 10-21 Dec 2017 Dubai 07-FEB-17

Course Schedule 03-14 Jul 2017 Zurich 25 Sep - 06 Oct 2017 London 10-21 Dec 2017 Dubai Leading with Excellence Successful Models for Planning, Executing & Building Partnerships Why Choose this Training Course? The environment of current competitive business requires an increased focus on skills in negotiating and communication for building alliances, and new processes such as planning and organizing work tasks to improve productivity. Additional skills such as delegating to empower staff to higher performance, and change management also help today s modern leader create success. Negotiation is inevitably at the heart of every process to achieve what you want or need to build an alliance, or work with consultants or suppliers. At the end of each negotiation, the goal is to seek a win-win agreement. Negotiation, Persuasion and Critical Thinking are the skills covered in module one of this course. Businesses and indeed, all organizations, find themselves needing more productive methods of planning, more appropriate goals and effective means of accomplishing work. A focus on using productive best practices allows for effective and efficient management of work and making changes in the organization. Planning and Organizing work, and Delegating to build a strong team are the skills learned in module 2 of this course. Who is this Training Course for? Those who recognize that improving their negotiation and planning skills is about being able to influence others that a win-win outcome is the key goal. Those who understand that good planning techniques and how to use delegation to improve the motivation of team members and expand the organization s resources are the targets for this comprehensive course. How will this Training Course be Presented? The course will combine presentations with interactive practical exercises, supported by activities and case studies. Delegates will be encouraged to participate actively in relating creative leadership strategies to the particular needs of their workplace. It is an interactive mixture of lecture, discussion, activities and practice on several management skills. It provides definitions, examples, discussion and activities designed to promote skill building with interaction and discussion among participants. Activities and work on practice case studies are used to deliberately highlight the concepts taught and allow participants to practice new skills. What are the Goals? Recognise aims for key alliances how to develop and manage them Develop an effective plan and strategy for negotiations with allies Practice and develop skills for influencing others especially those who are vital to your longterm business development strategy Gain confidence as a trusted negotiator who knows which behaviours to adopt for each stage of the negotiation Successfully apply the principles of persuasion to key negotiation situations Recognize internal and external influences on our daily planning Understand and develop skills necessary to complete work on time Learn how to organize work and projects to complete them successfully Understand the characteristics of colleagues who do work in our teams Develop positive interpersonal techniques for better team relationships Practice and develop skills for influencing others Gain confidence as a negotiator Know what behavior to adapt at each stage of the negotiation Recognize and counter the most common negotiating ploys The Structure This comprehensive course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day courses. Module 1 - Effective Negotiation, Persuasion & Critical Thinking Module 2 - Successful Planning, Organising & Delegating Leading with Excellence

The Course Content MODULE 1: Effective Negotiation, Persuasion & Critical Thinking Developing Alliances DAY01 Characteristics of a strategic alliance effects of market dominance Culture and perception and effects in building alliances Achieving results in the life cycle of the alliance, through building trust Personality - strengths & weaknesses in negotiations Minimising communication blockers to maintain relationships Development review and action planning Influence & Persuasion Skills in Managing the Alliance DAY02 Challenges of meetings group and individual strategies Positive influence of listening in challenging situations - good and bad news! Applying rules of influential presentations to maximize impact Maintaining compatible body language & using logic, credibility and passion Feedback and action planning Strategy in Negotiation Skills for Partners and Allies DAY03 Steps in win-win negotiation The keys to collaborative bargaining in partnering Leverage: What it is and how to use it? Negotiation tactics and ploys Dealing with difficult negotiators and barriers Ethics in negotiation DAY04 DAY05 Higher Level Negotiation Skills for Challenging Situations Listening and responding to signals and informal information Recovering from reversals, errors and challenges Developing a climate of trust Higher level conversation techniques Concentrating action on the needs of alliance partners Maintaining Alliances: Critical Thinking for Decision Making Gaining control and using information formal and informal Identifying sources and testing assumptions Framing the problem Decision making under pressure Reviewing strategic alliances and building personal action

MODULE 2: Successful Planning, Organising & Delegating Creating an Attitude to Change how we Plan and Organize Work DAY06 Course purpose, goals and objectives New systems & strategic thinking Overview and context of organizational change and the impact on planning and organization Identifying a standard of excellence in the organization, team and personal work Review of management processes and skill areas Using a planning process to set goals and get projects started Importance of Planning Management DAY07 Integrating goals, scope, work structure and management planning Identifying initial resource requirements Identifying risk techniques that affect work assignments, priorities and deadlines Communication that responds to who, what where, when, how, why Understanding the importance of quality planning in work assignments Delegation, Personal Organization and Setting Priorities DAY08 Understanding how people approach their work Planning for time management, scheduling and meeting deadlines Using proper delegation skills to empower staff Improving prioritizing of work and work tasks Planning for delegation responsibility and authority DAY09 Planning Effectively with Your Team Identifying skills required to obtain the help of others The importance of group skills to achieve team success The importance of interpersonal skills in making personal and team decisions Empowering the team through the development of interpersonal skills The importance of versatility in team relations Developing Personal and Team Change Plans DAY10 Innovation and improvement for personal and team change Identification of change processes and human change Techniques to set personal and team change goals Dealing with people who do not want change Developing an action plan for personal and team change visit our website: aztech.org.uk

Leading with Excellence Successful Models for Planning, Executing & Building Partnerships Date Venue Fees(USD) Book your seat 03-14 Jul 2017 Zurich $9,900 Register Now 25 Sep - 06 Oct 2017 London $9,900 Register Now 10-21 Dec 2017 Dubai $9,900 Register Now REGISTRATION DETAILS Family Name: First Name: Position: This fee is inclusive of Documentation, Lunch and Refreshments Company: Mailing Address: Telephone: Mobile: Fax: Email: AUTHORISATION Authorised by: Position: Telephone: Fax: Email: Postal Address: MODE OF PAYMENT Please invoice my company Please invoice me Please find enclosed a cheque payable to AZTECH HOTEL ACCOMMODATION Hotel accommodation is not included in the Registration Fee. A reduced corporate rate and a limited number of rooms are available for attendees wishing to stay at the hotel venue. Please make your request for accommodation at least 3 weeks prior to the commencement of the course. CANCELLATIONS & SUBSTITUTIONS You must notify the Registrar of cancellations at least 2 weeks before a scheduled seminar in order to be eligible for a credit. If you cannot attend, you may send a replacement from your organisation at no charge. There is a $250 handling charge for all cancellations or rescheduling. We reserve the right to cancel a seminar due to low enrollment. All registrants will be notified in advance and a full refund will be provided upon request. DOWNLOAD TRAINING PLAN 2017 Scan this code with your smart phone to download Training Plan 2017. Our training portfolio will provide you a number seminars and courses to choose from depending on your organisational goals and personal development objectives. EVENT DISCLAIMER We reserve the right to cancel or postpone a seminar or related event, change venue, substitution of the Instructor at our sole discretion. If this occurs, our responsibility is limited to a refund of any registration fee(s) already paid. We are not responsible for airline tickets, hotels costs, other tickets or payments, or any similar fee penalties or related or unrelated losses, costs and/or expenses registrant may incur or have incurred as a result of any trip cancellations or changes. 4 WAYS TO REGISTER Toll Free:... 800-AZTECH Telephone:... +971 4 427 5400 Fax Number:... +971 4 427 5401 Email Address:... info@aztech.ae Visit our website:... aztech.org.uk CERTIFICATION AZTech Certificate of Completion for delegates who attend and complete the course

Contact Us: Toll Free: 800-AZTECH Telephone: +971 4 427 5400 Fax Number: +971 4 427 5401 Email: info@aztech.ae Website: aztech.org.uk P.O. Box: 74716 Dubai, UAE Continuous Professional Development Follow Us: As part of our commitment to your Continuous Professional Development, we have identified these upcoming courses that could take your career further. Achieving Administrative Excellence Achieving Leadership Success through People & Innovation Advanced Communication & Problem Solving Behavioural Management and Emotional Intelligence Leadership & Strategic Impact Leadership Best Practices Leadership Excellence in Handling Pressure & Stress Leadership for Administrative Professionals Management Skills & Techniques Managing & Leading in a Multi-Cultural Workplace Managing & Measuring Training Managing Conflicts & Difficult Situations Managing Multiple Tasks, Priorities & Deadlines