XYX Company Safety Program XYZ Company 100 Main Street Somewhere, NH 03000 Implementation Date: August 12, 1901 Revision Date: September 31, 1955 1
Table of Contents 1. Introduction... 3 2. Objectives... 3 3. Goal... 4 4. Responsibilities...... 4 5. Joint Loss Management Committee and its Requirements... 5 6. Health and Safety Inspections... 7 7. Audits of OSHA Safety Programs... 7 8. Corrective Measures... 8 9. Communication of Hazards... 8 10. Tracking Losses... 8 11. Rules and Regulations... 9 12. Disciplinary Policy... 10 13. Training... 11 14. Communication of Safety Issues... 11 15. Emergency Procedures... 12 16. Proper Accident Reporting... 12 17. Investigation of Accidents... 13 18. Record Keeping and Posting of Safety Information... 13 19. Personal Protective Equipment... 13 20. Contractors/Outside Services... 14 21. Alternative Duty/Return-To-Work Program.... 14 22. Resources.... 15 2
1. Introduction: XYZ Company is committed to providing its employees with a safe working environment. This Safety Program is implemented to assist in that objective. XYZ Company realizes that protecting the safety and health of every individual is of paramount importance and that management and employees must work together to maintain a safe workplace. The effectiveness of our safety efforts depend upon everyone s participation and commitment. Therefore, XYZ Company requires employee participation in the Program through the Joint Loss Management Safety Committee. XXZ Company s management pledges full support for safety and health and providing leadership and resources for the Program. 2. Objectives: This Safety Program is to protect the health and safety of each and every employee. To create and maintain a safe working environment, every employee must take part and safety must be everyone s priority XYZ Company will ensure that management and employees take safety seriously, and the end result will be fewer injuries and accidents. XYZ Company recognizes the importance of safety in the workplace. We are committed to making the workplace as safe as possible. This will be accomplished by utilizing a proactive approach to recognize potential accidents and other various hazards. The following are the objectives we will set: A. Protect the safety and health of all employees at XYZ Company B. Require employees to make their safety, and that of their fellow workers a priority. C. Each employee will be expected to perform their job in a manner consistent with the safety objectives and policies established at XYZ Company D. Provide safeguards to the maximum extent possible. E. Conduct safety inspections to identify and eliminate unsafe working conditions, control health hazards, and to comply with laws regarding safety standards. F. Conduct required training for employees so that they fully understand the information necessary to perform their jobs safely. G. When safeguards are not feasible, employees will receive the necessary personal protective equipment (PPE) and instructions on its proper use and care. H. Develop, maintain, and enforce safety policies, and require all employees to abide by these policies. I. Investigate every accident/incident promptly and thoroughly to determine the cause and use the information obtained to correct the condition. 3
J. Adherence to these objectives and Safety Program policies will ensure a safer working environment for every employee at XYZ Company 3. Goal: The goal at XYZ Company is zero accidents. Management is committed to this goal and wants each employee to strive for an accident-free environment. Management will use all feasible means to improve safety performance. 4. Responsibilities: The effectiveness of a safety program requires participation and enforcement. It must be every employee s responsibility to look for potential hazards and report them to supervisors. Every employee will know their responsibilities and what is expected of them. Responsibilities for each employee level at XYZ Company are as follows: 4.1 Management/Supervisors shall: A. implement the Safety Program and ensure that all necessary policies, programs, and training are developed, implemented, and followed. B. provide all necessary resources and allow time for the development and promotion of the Safety Program. C. provide engineering controls, administrative controls, or proactive equipment as needed to eliminate safety hazards, and correct deficiencies identified through safety inspections. D. provide the support necessary for a safe and healthy work environment. E. be responsible for the on-the-floor implementation of safety policies and procedures. Managers have primary responsibility to enforce safety rules and to investigate all accidents/incidents. F. take immediate actions to correct any unsafe conditions and solicit the help of upper-management when conditions exceed their control. G. ensure that all safety controls, safeguards, etc., are in place and in proper working order. (3) 4.2 Employees/Technicians shall: 4
A. report all incidents, accidents, and unsafe conditions to their supervisor. B. follow all rules, regulations, and policies set forth in the Safety Program. C. attend all safety training and meetings. D. select representatives for the Joint Loss Management Safety Committee. 4.3 Joint Loss Management Safety Committee shall: A. assist and advise management in developing, implementing, and maintaining the Safety Program. B. review and revise safety programs as needed. C. plan and conduct safety inspections, committee meetings, and training sessions. D. maintain accident and incident records and other required safety-related record keeping. 5. Joint Loss Management Committee and its Requirements: The goal of the Joint Loss Management Committee at XYZ Company, is to bring the employer and employees together in a cooperative effort to promote safety and health in the workplace. The Committee exists to assist the company in taking the necessary actions for improving the Safety Program. 5.1 Requirements: A. There shall be an equal number of employer and employee representatives on the Committee. B. Employee representatives shall be selected by the employees. Committee members shall be representative of the major work activities of the company. C. The Committee shall meet at least quarterly. D. The Committee shall establish a Committee Policy and develop goals and objectives that will outline its course of action. E. The Committee shall develop, implement, and maintain the Safety Program. It will also assess the company s need to develop other safety programs (e.g. Hazard Communication, Lockout/Tagout, etc.), and assist in formulating such programs when it is determined they are required. 5
F. The committee shall develop, implement, and maintain the alternative work program that allows injured workers to gradually resume lighter work until they are ready to get back to their regular full-time job. G. The Committee shall assist in the development of specific training requirements. H. The Committee shall review applicable safety and health records to determine priority areas of the Safety Program that can be approved upon. Such records may include: OSHA injury/illness logs, loss runs from insurance carrier, accident reports, safety and health inspection reports, etc. I. The Committee shall conduct or oversee the execution of safety inspections at least once annually. J. The Committee shall address safety issues identified during inspections or brought to the Committee s attention by employees. If an employer or employee has any questions about this Committee, they can call a safety inspector at (603) 271-6850 or/and (603) 271-7822. Safety Joint Loss Committee Members: Employer Representative Employer Representative Employee Representative Employee Representative Chairperson 6
6. Health and Safety Inspections: XYZ Company shall conduct and complete a safety inspection at least once a year. If injuries or accidents indicate the need for more frequent inspections, then they will be done accordingly. During inspections a complete walk-through of the facility will be done, and also a representative number of employees will be asked if they have any concerns about safety. After the initial inspection, identified hazards and employee concerns will be addressed. The Joint Loss Management Committee at XYZ Company shall be responsible for conducting the annual inspections and also periodic walk-throughs. The following is a list of some items that will be looked for during inspections: housekeeping or cleanliness of facility; exits/egress and Emergency Evacuation Procedures; potential fire hazards; making sure fire extinguishers and sprinklers are inspected, maintained, unobstructed, and in proper working order; chemical use and storage; electrical safety hazards; industrial hygiene (air quality, noise, etc.); machine guarding; office/showroom safety; personnel protective equipment; and hand and power tools. 7. Audits of OSHA Safety Programs: Internal audits shall be conducted on an annual basis to determine the effectiveness of XYZ Company s OSHA-required safety programs. Three primary aspects of the programs shall be evaluated for compliance with Internal audits shall be conducted on an annual basis to determine the effectiveness of XYZ Company s OSHA-regulations and intended purpose: written program; employee knowledge and performance (training); and program workplace implementation. OSHA-required programs may include some or all of the following: Hazard Communication; Lockout/Tagout; Bloodborne Pathogens; Hearing Conservation; Respiratory Protection; and Personal Protective Equipment. 7
8. Corrective Measures: The findings of the safety inspections and audits shall be presented to management in a report by the Joint Loss Management Committee. The report will itemize the deficiencies and recommend the corrective action. It will also recommend a party responsible for abating the hazard. For example, a machine-guarding hazard in the service bays would be referred to the Service Manager, while a written program deficiency would be addressed by the Committee itself. Uppermanagement will ensure that all safety deficiencies are addressed by the responsible party in an appropriate and timely manner. 9. Communication of Hazards: After the inspections and audits, hazards/deficiencies found shall be communicated to employees so that they are aware of the existence of the hazards and that corrections to eliminate them will be made. The managers and supervisors shall also be made aware of the hazards so that they will be able to take proper actions if necessary. Upper- Management shall also be informed of any serious hazards found during the inspection prior to the preparation of the report so that corrective action can be taken immediately. Effective communication is essential to hazard elimination and maintaining a safe working environment. By communicating the inspection and audit findings, every employee can be involved and take part in finding and correcting hazards. 10. Tracking Losses: Record keeping shall be performed by the Human Resources Manager. The HR Manager shall keep a file of all the necessary records when an accident or incident occurs. The Joint Loss Management Committee at XYZ Company shall periodically review Workers Compensation statistics. This will enable the Committee to identify potential problem areas that require attention. Accurate records can be extremely valuable because they allow a thorough review of past accidents. By having these reports to review, XYZ Company can determine where the majority of accidents occur, and can implement measures to prevent the problems from recurring. 8
11. Rules and Regulations: XYZ Company expects everyone to take part in maintaining a safe working environment. Therefore, we have a set of safety rules that we expect each employee to follow at work. All employees are required to know their responsibilities and are required to comply with the safety rules. The Joint Loss Management Committee shall review the safety rules periodically. They will be revised and modified if they are not meeting the goals and objectives of this Safety Program. The following is a list of safety rules XYZ Company employees must follow: A. Employees shall not perform any job they deem unsafe. B. Employees shall report all unsafe conditions and practices to the proper supervisor immediately. C. Employees shall use common sense and care to prevent injuries to themselves and their fellow workers. D. Horseplay and practical jokes are not permitted in work areas. E. Consumption of, or working while under the influence of alcohol and/or illegal drugs is prohibited. F. Employees shall never use defective tools or equipment and will report such items to the supervisor immediately. G. Employees are responsible for housekeeping in their work area. H. Employees are responsible for returning all equipment and tools to the proper storage location when they are not being used. I. All accidents, incidents, or injuries will be reported immediately to the appropriate supervisor. J. In the event of a fire or other emergency requiring evacuation, employees shall follow procedures provided in the XYZ Company Emergency Evacuation Policy. K. If an employee receives an injury that causes bleeding, employees at XYZ Company shall take proper precautions to prevent contact with blood. L. Employees shall take time to familiarize themselves with the hazards associated with chemicals they use by reading labels, Material Safety Data Sheets or other product information, so they may work with the product in a safe manner. 9
M. Non-employees are not allowed in service areas during work hours unless escorted by XYZ Company employees. N. Protective eye wear shall be worn in the service area while performing tasks that could cause eye injuries. O. Personal protective equipment (PPE), including rubber and leather gloves, welding glasses, goggles or helmets, hearing protection, work boots, respirators, or other PPE, shall be worn by employees whenever it is deemed necessary. P. Floor surfaces shall be maintained free of oil, grease, and water accumulation. Speedy-Dry absorbent shall be immediately applied in the event of a small spill. Q. Employees should avoid lifting objects in excess of 75 pounds without the help of a lifting device or the assistance of another employee. R. While servicing trucks with manual transmissions, tires will be chocked at all times. S. Smoking is prohibited in all work areas. 12 Disciplinary Policy: All employees are required to follow XYZ Company s safety rules. Willful disregard for safety policies, rules, procedures, instructions, or the welfare of co-workers, will result in appropriate disciplinary action. Unsafe behavior shall not be tolerated because it could result in serious injury, and/or damage to company property. Depending on the severity of an employee transgression, disciplinary action shall start with a verbal warning and increase to include termination of employment. Violations of company policies shall be subject to the following disciplinary process: A. First offense - verbal warning B. Second offense - written warning C. Third offense - suspension or possible termination of employment. 10
13. Training: Training is an extremely important aspect of the Safety Program. Therefore, every employee shall participate in all required training. Employees shall be trained in the policies and procedures contained in XYZ Company s Safety Programs. Employees shall also be informed of all XYZ Company safety rules and responsibilities 11111 tasks. For the Safety Program to be effective, there must be initial training and periodic refresher training of all employees. Training sessions shall include the review of safety rules and procedures for each XYZ Company Safety Program. Training shall also be provided in the proper use and maintenance of personal protective equipment and any new equipment. Employees shall not use new equipment until they have been properly trained. Records of training shall be kept for each employee in order to document that they have received adequate and proper training. The records shall include training topics, date and time of training, and may include demonstrated competence by each employee. The following is a list of some areas of safety in which employees should be trained: Fire Prevention Personal Protective Equipment Back Injury Prevention/Safe Lifting Safety Rules Proper Housekeeping Chemical Safety Emergency Evacuation Electrical Hazards OSHA Compliance 14. Communication of Safety Issues: All employees are made aware of safety issues in a number of different ways. Each employee receives, and signs for, an employee handbook with a safety section that outlines all the safety rules, emergency procedures, employee responsibilities, etc. There are also memos sent to managers and supervisors so they can inform the employees of safety issues. There will be a copy of the written Safety Program available in the Service Manager s office for employees to review. If there are any changes made to the Safety Program by the Joint Loss Management Committee, all employees will be informed. Safety signs and posters are displayed in appropriate areas. 11
15. Emergency Procedures: In the event of an emergency, emergency evacuation procedures will be implemented. Applicable outside agencies (fire, ambulance, police, etc.), shall be called immediately by dialing 911. Emergency numbers are posted on each phone. There is a fully-equipped first aid kit located in the Service Department available for employees whenever needed. In the event of a fire, the building shall be immediately evacuated using pre-determined exits. Upon evacuation, employees shall report to the southwest corner of the property parking lot for a mandatory head count. The Service Manager will account for sales and office staff. Employees are not expected to fight anything but the smallest of fires in the incipient stage. Anything beyond that should be left to professional firefighters. In case of any accidents, XYZ Company employees shall be transported to ABC Hospital. Emergency incidents are to be reported immediately so that EMS personnel can be directed to the scene quickly. 16. Accident Reporting: The following steps shall be taken in the event of an accident: A. All accidents, injuries, and/or property damage shall be immediately reported to the appropriate supervisor. B. Once the injury has been reported, the supervisor shall determine whether first aid is sufficient, or if emergency medical services should be summoned. C. The Supervisor shall secure the accident area and equipment involved until a complete investigation has been done. D. A First Report of Injury form shall be filled out and sent to the Department of Labor within 5 (five) days of the accident. Included in this form will be: Personal information on the injured employee Details of employee s injuries treatment provided to employee exact location where the accident happened, and how and why the accident occurred. 12
17. Investigation of Accidents: The Joint Loss Management Committee is responsible for accident/incident investigation. The purpose of the investigation is not to place blame, but to determine the cause of the accident. A complete and proper investigation can help prevent a similar injury. Following is a list of items to be included in ABC, Inc. s accident investigations: A. The investigation must be conducted as soon as possible after the incident. B. If it involves any hazardous chemicals, then they must be collected and investigated. C. Identify the people injured in the accident. D. Interviews of any witnesses. Witnesses should be interviewed separately. E. Complete information must be collected on the injured worker(s), machinery involved, and the job being performed by the injured employee at the time of the accident. F. Description of the location where the accident occurred, with diagrams, if helpful. G. When all information has been obtained, the Committee shall complete a report for management so they can oversee the application of corrective measures. 18. Record Keeping And Posting Of Safety Information: ABC, Inc. s policy is to maintain records on any incident, accident, or case of property damage on file with the secretary. Any safety information postings shall be on the employee bulletin board located in the lunchroom. 19. Personal Protective Equipment: ABC, Inc. requires employees to use personal protective equipment (PPE) whenever it is needed. The Personal Protective Equipment policy is based on the results of a previously conducted workplace hazard assessment. Employees with questions regarding the use of PPE should ask their supervisor. PPE is provided to each employee at no cost. Damaged, worn or lost PPE shall be reported to the immediate supervisor for replacement. A. Safety glasses shall be worn by all technicians upon entering the Service Department. Splash goggles shall be worn when working with hazardous chemicals. B. Protective neoprene gloves will be worn by employees to prevent chemical exposure to the skin while working with the parts washer, servicing batteries, using hazardous reconditioning chemicals, solvents associated with automobile painting, or any chemical whose MSDS requires it. C. Employees performing welding operations shall wear protective leather gloves, fire retardant aprons, and welding mask/goggles with the appropriate shade of lens. Workers are required to cover all exposed skin while welding. D. All employees are required to wear long trousers and sturdy work shoes while working in Service, Parts, Auto Body, or Reconditioning Departments. E. Proper PPE will be worn for all non-routine tasks posing hazards that cannot be eliminated through engineering or administrative controls. 13
20. Contractors/Outside Services: ABC, Inc. requires all contractors or outside services to show proof of insurance and a viable safety program of their own. Outside vendors are also required to abide by all OSHA regulations and ABC, Inc. safety rules. Prior to contractors working at ABC, Inc., they shall be informed of all ABC, Inc. safety rules and policies. The manager responsible for contracting the outside firm shall monitor compliance and enforcement of safety policies. 21. Alternative Duty/Return-To-Work Program: ABC, Inc. s Return-To-Work Program enables injured employees to come back to work when they and their physician determine it is appropriate. ABC, Inc. will make every feasible attempt to provide employees with alternative work that they are capable of safely performing without the threat of aggravating the injury. ABC, Inc.s management will closely monitor the condition and capabilities of employees on Workers Compensation by regularly contacting the employee and their physician. As soon as it is determined that there is work they are able to perform safely, they will return to work on this modified basis. ABC, Inc. shall not expect employees to return to full-time work until they are ready to perform the job safely. The appropriate manager will be responsible for monitoring the employee to ensure that they are capable of performing assigned work without pain or threat of re-injury. ABC, Inc.hopes to minimize lost work days and Workers Compensation costs by effectively managing the alternative duty program. 14
22. Resources: Occupational Safety and Health Consultation Services New Hampshire Department of Health and Human Services Division of Occupational Health Bureau of Risk Assessment 6 Hazen Drive Concord, NH 03301 (603) 271-2024 Occupational Safety and Health Administration 279 Pleasant Street Concord, NH 03301 (603) 225-1629 Safety and Health Council of New Hampshire 239 Loudon Road Concord, NH 03301 (603) 228-1401 15